Is this S4 flat out dead? - Verizon Samsung Galaxy S 4

I work for a Verizon Premium Retailer and one of our display model S4's rebooted and now will boot to the screen that shows the battery charging when the phone is off, then it reboots after about 5 seconds. Hearing the phone vibrate every 5-10 seconds was getting extremely irritating so I ripped the phone off display and used Odin to do a FULL WIPE mk2 flash with the pit file. Phone STILL will not attempt to power on unless it is connected to a charging source, will not boot into recovery, and will only go the download mode. It continues to reboot constantly when plugged in as well.

I had the same problem with an s3 at a premium retailer I used to work for. I wouldn't blame the phone just yet although a full Odin flash should work is it marked as display only or a customer model just being used as a display.
Also don't mess with the display units! Where I worked I attempted to fix the s3 previously mentioned but a previous coworker had the anti theft clamps torqued to tight so I went get the tool to loosen it, set the phone down. Came back entire screen is cracked and they blamed it on me. So word of caution friend don't mess with display units unless you absolutely know what to do. But I'm sure you already knew that
Sent from my LG-D801 using xda app-developers app

saintlikesniper said:
I had the same problem with an s3 at a premium retailer I used to work for. I wouldn't blame the phone just yet although a full Odin flash should work is it marked as display only or a customer model just being used as a display.
Also don't mess with the display units! Where I worked I attempted to fix the s3 previously mentioned but a previous coworker had the anti theft clamps torqued to tight so I went get the tool to loosen it, set the phone down. Came back entire screen is cracked and they blamed it on me. So word of caution friend don't mess with display units unless you absolutely know what to do. But I'm sure you already knew that
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
Haha well our phone antitheft mechanism is a joke. It's only attached to the battery door and I just took that off and brought the phone in the back with me lol. But yea the phone does absolutely nothing responsive. On a side note did you enjoy working there? Only ask because the one I work at goes above and beyond how terrible I thought a business could be run. lol

maybe
A friend of mine just had a problem similar and he could only get into dwld mode, so he did just that and downloaded a update, or a new version and the phone did a update to the version he dwnlded and it was up and running perfectly... I have a problem, in the thread above, if anyone wants to weigh in... Im lost for words. Ready to buy one with a busted display and switch things around if I get no answers... Anyway, hope this may have helped...If so, give a thanks plz... Good day

Related

My SGS2 internally imploded this morning (or something like that)

I plugged my eleven-day-old Galaxy S II up last night to the Samsung charger connected to the Samsung AC adapter that came with it. I then put it underneath the pillow beside me (not the pillow I sleep on; I do this so that I don't knock it off during the night) and went to bed. When I went to grab it this morning, the phone pretty much burnt my hand. I dropped it quickly and let it cool down for a moment. I had no success with turning it on and, when I got back from school, still had no luck. I ended up taking it back and exchanging it for another one.
It really doesn't bother me that much considering the volume up button on the other one stuck a little. And now I can't get CWM to flash on this one. It seems like nothing is going right for me today.
Woah!!
Definitely gotta be careful with that. These phones do need to breathe in a sense but glad it wasn't worse and you were able to return it. I bet you won't do that one again.
Yeah, definitely do not charge any electronic device while under a pillow because charging generates heat and there is no way for the heat to escape while it's under a pillow, so it builds up. As for flashing CWM, what happens when you use odin?
Sent from my SGS II.
The exact same thing happened to me w a NS4G, never again.
That happen to me but not to that extent, i did it all the time with other phones but I guess I should avoid doing that from now on.
It happened to me a couple of times with different phones. I think when I checked the temp it was like 127F lol
By far this phone is the hottest device i have. The thin profile of the phone can't really dissipate the heat that well. But anyway sorry to hear this about your phone. Good luck with fixing things.
Sent from my SAMSUNG-SGH-I777 using XDA App
coduyen said:
By far this phone is the hottest device i have. The thin profile of the phone can't really dissipate the heat that well. But anyway sorry to hear this about your phone. Good luck with fixing things.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ever owned a sensation? it doubles as a griddle. lmao
I actually was able to flash CWM. For some reason it just wouldn't allow me to do it from ROM Manager. But all is good now.
**** man im glad your bed didn't catch fire. That would have ruined your morning.
Sent from my SAMSUNG-SGH-I777 using XDA App
What does it say in BIG RED LETTERS AT THE VERY TOP OF THE FAQ?
Don't use Rom Manager on our phones.
jtc276 said:
I plugged my eleven-day-old Galaxy S II up last night to the Samsung charger connected to the Samsung AC adapter that came with it. I then put it underneath the pillow beside me (not the pillow I sleep on; I do this so that I don't knock it off during the night) and went to bed. When I went to grab it this morning, the phone pretty much burnt my hand. I dropped it quickly and let it cool down for a moment. I had no success with turning it on and, when I got back from school, still had no luck. I ended up taking it back and exchanging it for another one.
It really doesn't bother me that much considering the volume up button on the other one stuck a little. And now I can't get CWM to flash on this one. It seems like nothing is going right for me today.
Click to expand...
Click to collapse
Sounds like a faulty battery pack or charging hardware in the phone - for safety reasons, charging of Li-Ion batteries is suspended if the pack reaches 50C (122F) or less. It sounds like either your pack has a faulty temp sensor or your phone did not terminate charge when the temp rose too high. (I assume that Samsung has such termination circuitry onboard as they would never receive certifications otherwise). You are very lucky, as Li-Ion batteries have a propensity for exploding/catching on fire when overheated during charge.
T
I think Im going to run an auto-script that looks for people saying they use Rom Manager (or try to use it because it sucks and never works right) and then give them an automatic infraction.
jcracken said:
What does it say in BIG RED LETTERS AT THE VERY TOP OF THE FAQ?
Don't use Rom Manager on our phones.
Click to expand...
Click to collapse
Ah, I see now. It doesn't really matter, though. That wasn't the purpose of the thread to begin with.
Red5 said:
I think Im going to run an auto-script that looks for people saying they use Rom Manager (or try to use it because it sucks and never works right) and then give them an automatic infraction.
Click to expand...
Click to collapse
Just weed out any cm7 threads though as it works perfectly. I understand your point though.
Also when we first got these phones and this issue came up i was able to get it to work with the samsung based roms and made a video to show how. Feel free to delete it if you want to. Dont want people to get confused...
Sent From My KickAss ATT SGS2 SPORTING CM7
I left mine under the pillow one night - woke up the next morning and was wondering why "This thing is HOT!". It wasn't ruined but I never leave it under the pillow charging anymore. This is why they made night stands LOL.

[Q] [ help needed ] Galaxy s 2 wont power on

OK so my friend dropped her sgs 2 today. Now the screen won't work
It won't power on and can't access download and recovery modes. Would a USB jig help at all or is she a paperwieght?
Didn't think that it might be because the screen is dead?
Sent from my GT-P7510
thteddieboii said:
OK so my friend dropped her sgs 2 today. Now the screen won't work
It won't power on and can't access download and recovery modes. Would a USB jig help at all or is she a paperwieght?
Click to expand...
Click to collapse
if the screen is not working, it can be replaced.. jig would not help if the problem is with the screen..still the phone is under warranty?
Swyped from: GT-I9100
Sent using: XDA Premium App
Thanks guys
Thinking it might be the screen cause it does warm up when it charges..
Guess its not the screen! Doesnt make any sounds whatsoever.. just heats up during charging thats it.. can i save this phone or is she dead? picking it up today or tommorow to see if i can fix it.
cheers for helping guys xD.
Same issue from a lend out phone at JB Hifi
Having the same issue only the phone is a spare lend out phone from JB Hifi while my SGS2 i9100T, which I purchased about a week ago brand new, is in for a screen assessment (bad blue tint) just so I can get a refund. I powered up the lend out phone no problems, worked for a while then stopped working, won't power up or anything. Download, recovery, usb jig, battery out 5 mins, battery charged seperately in charger, phone is dead.
Shame on you JB Hifi Canberra!
Shades of **** Smith's new *coughsReturneDcoughs* external hard drives
Wish I had a fix for you Unfortunately, given it's a loan phone, you're a bit limited so far as flashing something else goes (I wouldn't risk it, put it that way).
Slither2006 said:
Having the same issue only the phone is a spare lend out phone from JB Hifi while my SGS2 i9100T, which I purchased about a week ago brand new, is in for a screen assessment (bad blue tint) just so I can get a refund. I powered up the lend out phone no problems, worked for a while then stopped working, won't power up or anything. Download, recovery, usb jig, battery out 5 mins, battery charged seperately in charger, phone is dead.
Shame on you JB Hifi Canberra!
Click to expand...
Click to collapse
It could be a problem with a faulty SD card - Remove it and try and switch on.
It could be a problem with the screen - If any of the key-lights come on, then that is likely the problem.
It could be a problem with a very flat battery - I had this problem with an old HTC. The solution was to remove the battery, plug in the phone to the charger (not USB to computer), leave it for a couple of minutes, plug in the battery and leave for a couple of hours. Finally try and power it on.
MistahBungle said:
Shades of **** Smith's new *coughsReturneDcoughs* external hard drives
Wish I had a fix for you Unfortunately, given it's a loan phone, you're a bit limited so far as flashing something else goes (I wouldn't risk it, put it that way).
Click to expand...
Click to collapse
Turned out that the "loan phone" they gave me was a returned faulty phone from a previous customer. They gave it to me simply to shut me up!!! I came back the next morning and confronted them and they gave me a motorola defy loan phone????!!!!! I swear they will bend over backwards to avoid having to refund a phone. He asked another sales person why it was returned and was told that the phone was randomly powering down!!!!!! I asked them what happened regarding the previous customer and the store person said JB lost that claim and had to give in to the customers request(whatever that was). That gives me evidence that a refund at JB may exist?
Yeah ? That's disgraceful And Australian retailers honestly wonder why Australian consumers avoid buying from them at every possible opportunity. There's one more reason right there.
**** em. If a phone starts playing up badly within a week like that, the retailer should replace it no questions asked. At the end of the day they're going to be reimbursed by Samsung, them doing the right thing like that just saves you the grief of having to go thru hoops with Samsung.
And given they couldn't/wouldn't do that with you in the first instance, I'd demand a "decent" lend phone i.e a brand new SGS2 (which they should have given you in the first place). If they refuse to play ball, make a scene in front of other customers. Get management involved. Threaten them with consumer affairs, etc.
Slither2006 said:
Turned out that the "loan phone" they gave me was a returned faulty phone from a previous customer. They gave it to me simply to shut me up!!! I came back the next morning and confronted them and they gave me a motorola defy loan phone????!!!!! I swear they will bend over backwards to avoid having to refund a phone. He asked another sales person why it was returned and was told that the phone was randomly powering down!!!!!! I asked them what happened regarding the previous customer and the store person said JB lost that claim and had to give in to the customers request(whatever that was). That gives me evidence that a refund at JB may exist?
Click to expand...
Click to collapse
I have a similar issue
Hello, Im not sure if i am having the excact same issue, but this thread seemed similar to what im expereincing.
i bought a S2 6 days ago, reached into my pocket today to find my Display wont turn on.
did some standard stuff, power cycled.
removed the battery, soft and hard reset.
i got the screen to work for a second when i booted into download mode and it prompted to confirm this is what i wanted to do, but otherwsie the screen seems dead. when i power it on, nothing happenson the screen.
did i somehow like turn my brightness to 0? or like turn off the display?
i dunno i just upgraded from a Galaxy Spica, so im not super familiar with the handset yet.
any help would be greatly appreciated.
dpaterso said:
Hello, Im not sure if i am having the excact same issue, but this thread seemed similar to what im expereincing.
i bought a S2 6 days ago, reached into my pocket today to find my Display wont turn on.
did some standard stuff, power cycled.
removed the battery, soft and hard reset.
i got the screen to work for a second when i booted into download mode and it prompted to confirm this is what i wanted to do, but otherwsie the screen seems dead. when i power it on, nothing happenson the screen.
did i somehow like turn my brightness to 0? or like turn off the display?
i dunno i just upgraded from a Galaxy Spica, so im not super familiar with the handset yet.
any help would be greatly appreciated.
Click to expand...
Click to collapse
if you can get into download mode, then flash stock fw using odin.. otherwise go to service center...
hope you have warranty..
Swyped from: GT-I9100
Sent using: XDA Premium App

[Q] Help: S2 seems to have become a paperweight

The last time I used my S2 was a month ago. After flashing a CM10 nightly via the OTA feature I just let it be.
An hour later my phone it won't turn on. I assumed that the battery had ran out until after my 20th-ish time pressing the power button my face appears on the screen (the boot logo).
Assuming everything was okay I left it for about 5 minutes before realising that the screen hadn't changed at all.
I pulled the battery and tried again, this time nothing happened.
I charged it, nothing happened.
I used a USB jig, nothing happened.
A few days earlier I had undertaken a mission to replace the USB Port which seemed to be successful, however, I felt that perhaps I forgot to reconnect the display or something to the mainboard - so I re-opened it and everything looked alright, I even assumed there was a fault with the power button - it wasn't.
I think there are two possibilities: A broken mainboard or it is hard-bricked.
If it's a broken mainboard I'd probably sell it as a broken phone on eBay but if it's hard-bricked I'd get a jtag and then sell it.
Lastly, I can't get the phone to do anything apart from heat-up when charging in the usual area near the camera.
My question is "may I have some help getting it to work?"
alimhaque98 said:
The last time I used my S2 was a month ago. After flashing a CM10 nightly via the OTA feature I just let it be.
An hour later my phone it won't turn on. I assumed that the battery had ran out until after my 20th-ish time pressing the power button my face appears on the screen (the boot logo).
Assuming everything was okay I left it for about 5 minutes before realising that the screen hadn't changed at all.
I pulled the battery and tried again, this time nothing happened.
I charged it, nothing happened.
I used a USB jig, nothing happened.
A few days earlier I had undertaken a mission to replace the USB Port which seemed to be successful, however, I felt that perhaps I forgot to reconnect the display or something to the mainboard - so I re-opened it and everything looked alright, I even assumed there was a fault with the power button - it wasn't.
I think there are two possibilities: A broken mainboard or it is hard-bricked.
If it's a broken mainboard I'd probably sell it as a broken phone on eBay but if it's hard-bricked I'd get a jtag and then sell it.
Lastly, I can't get the phone to do anything apart from heat-up when charging in the usual area near the camera.
My question is "may I have some help getting it to work?"
Click to expand...
Click to collapse
What happens if u try to get in download or recovery mode?
(Vol+/-, Home- & Powerbutton)
CHEERS
Sent from my GT-I9100 using xda premium
Unfortunately, I have. Doesn't seem to do anything
Sent from my Nexus 7 using xda app-developers app
alimhaque98 said:
Unfortunately, I have. Doesn't seem to do anything
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
So if nothing works also with USB-jig, this is surely a hardware defect and so the only solution is to send it to Samsung if u have any guarantee...
Sorry.
CHEERS
Sent from my GT-I9100 using xda premium
You're going to have to get it a jtag. I had mine done by this guy on ebay: http://www.ebay.com/itm/Unbrick-Sam...157?pt=LH_DefaultDomain_0&hash=item2576e99b95
Good Luck
Haha, I thought about that but then decided against it for the following reasons:
1) rooted, running cm10 and non-stock kernel
2) I'd already sent it in for a repair of the USB port but they rejected it because of the custom software so it's probably blacklisted or something.
3) It is way too obvious a non-qualified person has opened it up and made changes.
4) the colour of the USB port board is bluer than the main board and everything else
5) sticky tape is missing at the bottom right (doesn't make a difference whether its on or off)
Thanks for the tips but they charged my friend £150 for, pretty much, reflashing stock because he was in a boot loop.
Sent from my Nexus 7 using xda app-developers app
Thank you. I was originally going to get a JTAG done and I'll have the money as soon as I sell my PSP but it'd be a waste if I were to find out that the main board was actually at fault. If that were the case I'd sell it and take a bit of money out of the money I'm saving for my computer and buy a second hand S3 which I would then sell for a profit and buy a Nexus 4.
The people I contacted for a JTAG had a good review by a fellow xda member for the same service on the same on the same phone so it'd cost £29.99+postage.
Sent from my Nexus 7 using xda app-developers app

[Q] Funny story. 2 screwed up RAZR's(thxVemployee) Could use your thoughts.

So I screwed up my RAZR by changing system files with root. Summary: Recovery not an option, fastboot only way to go, but, the battery died.
I tried making a motorola factory cable. I tried hotwiring the battery. When all was said and done, I got nowhere.
Then I got my buddies RAZR. Not sure what he did to it, but the screen is shattered. So my thought was, of course, I can use his phone to charge my battery! :laugh:
It doesn't work. I ask my friend about it, this is what he tells me.
Him: "When we were disabling the phone she lady said that it may turn off the phone completely"
Me: "WHAT?"
Him: "I don't that's just what that verizon lady said. I'm guessing that the phone is all connected by radio waves and crap"
Me: "WHAT?"
Him: "Apparently turned it off"
Me: " Turned...it...off."
Him: "I guess so if it no worky"
Me: "WHAT?"
Him: "with newer phones like that they are able to actually turn on and off the phone and other crap like that"
Me: "WHAT?"
So. I ask you XDA. Once again. Can ya help me...help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Draxin said:
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Click to expand...
Click to collapse
Thank you for replying.
As mentioned above, his screen is shattered. Pretty nicely too. Of his own doing. I would assume he went in to the Verizon store, and the conversation above followed. There should be nothing wrong with the ROM. I have no idea what they could have done to it.
I will tell you this though. I took out his battery, put in mine. Here's what I've got.
When plugging into a charger I get one of three results.
1. White LED that turns on and immediately shuts off
2. Faint...and I mean faint...red LED for a split second that fades
3. Nothing.
Another buddy of mine asked me what happens when I hold the volume down and power for 10 seconds (no not trying to load bootloader)
Zilch. Nada. Nothing happens.
I was looking over at ifixit.com at how to dismantle a RAZR.
Theoretically, using that guide, I could take this screen shattered RAZR's motherboard and attach it to my ROM corrupted RAZR's screen.
If:
1. His motherboard is also destroyed
2. Verizon somehow deactivated the motherboard itself or wiped the rom
3. That guide and others mentioned that there is one unit that once you take apart can not be put back, you have to order a new put together unit. I believe it was talking about the camera area, not sure.
3a. Assuming the camera area is non-replaceable, the phone will not work without it.
3b. They weren't just talking about that protecting cover over the area.
I am much better at fixing problems on a device, then fixing a device itself. Obviously.
Thanks again for replying.
Honestly I am suspecting your friend is mistaking verizon removing his plans from the phone, with bricking it. I haven't heard of verizon intentionally bricking someones phone, even with a cracked screen. the only way I could even see them doing that is with an OTA file, or had him download a corrupted zip, then install it which with a cracked screen is unlikely on both accounts since both actions require user input. If the phone wasn't event on, then it would be impossible. And I mean, why would they do that? If anything they would just want it sent in, not nuke it, then hand it back to the customer. Doesn't mean phone is not screwed( I had a droidx meet a terrible fate via 12 foot drop, screen down onto bricks) just that if it is, it isn't verizons doing. Depending on what happened to it, the board could be all sorts of goofed, and the screen is just what you can physically see.
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Draxin said:
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Click to expand...
Click to collapse
Screen and digitizer, which will be one unit when I take it out of my bricked phone correct?
A second question, even more stupid...what do you think the changes are that my buddies phone is fine and this will work?
In other words, could his phone not be turning on solely because the screen is damaged? Is that likely?
If I were to get this to work the easy way, I would eventually do it the hard way (take his motherboard for my unit) because mine is a bit shinier.
Thanks again.
EDIT: Just an FYI, I'm not stalling on doing this, I currently don't have Torx screwdrivers, I will get hold of some soon. I have been able to get out the batteries with pliers so far.
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
:laugh:
Draxin said:
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
Sir I salute you and thank you for your input and advice. -Tyler
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Draxin said:
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
IDKHow2ShaveWithaRAZR:/ said:
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
Click to expand...
Click to collapse
Sweet!! Glad it worked out for you:highfive:. Now be careful with your system files :laugh:

[Q] DNA won't charge/turn on

Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
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The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
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They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
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I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
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Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
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Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
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---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
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Got mine the 15th for $49.95 from Amazon
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Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
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Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
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Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
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Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You

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