Google wallet tap and pay declined - Android Q&A, Help & Troubleshooting

Hello,
I have a nexus 4 with 4.4.2, and the latest wallet app.
I have a problem where I attempt to use tap and pay and the terminal declines it. It used to work on an older version, but I did a lot of flashing, etc and I assumed I messed up the secure element. I thought that 4.4.2 would fix it because it does not use the secure element, but it did not. Now I broke my phone and got a new one(Same model). It still does not work.
Things I have tried.
Delete all devices in wallet.google.com
Update all information and verify account at wallet.google.com
Try google wallet credit, and a different card.
Reset the app.
Reflash the latest factory image.
Tried different locations (Vending machine and 7-11)
I have contacted support and they are completely helpless. They do not even see the attempts on their side.
Anyone have any suggestions? It does not seem to be my device, rather something on googles end. I feel like it is an issue with my virtual mastercard.

Related

[Q] [Q} Android Market Location

I travel a lot, but I want to access the US Android Market, Pay in USD, etc.
There are a lot of apps I can find on other android devices in have without issue, but don't come up on my SII or when I do find them I'm told my phone is from the wrong Country!? Google Voice not loading seems almost insulting.
I guess I can backup and restore from one device to another, but I'm thinking I'm just missing something. Why would Google make users life this hard over something so basic?
At this point I'm ready to format the phone and rebuild it, or whatever it takes to set it up as a US domiciled phone. How can I do this?
I tried flashing a new ROM, but it remembered everything afterwards.
Try the Market Enabler app. It allows you to spoof different phone models and locations.
Sent from my Nexus S 4G using XDA App
I tried the market app. It doesn't seem to work.

Google Wallet Quirks

So I just spent about the last hour trying to get funds to add to my prepaid Google card and found some quirks that may help others avoid some frustration.
EDIT: THIS INFORMATION MAY BE WRONG!!! It's been mentioned that once the Google Wallet sees the tampered bootloader, we may have problems using Google Wallet.
I also went ahead and already rooted my phone today so that might have been the reason for the problems.
1. There was an update for Google Wallet pending. Before I did that, I couldn't even get my Google prepaid card to activate(and give me $10 bucks)
2. It appears as if you have root on your phone, you will need to grant root permissions to Google Wallet.
3. "Unfortunately Google Wallet Has Stopped Working" - I got this message a lot. I think it may be another issue with root. In order to get around it, I put in all of my card information and then made sure to UNCHECK "Remember this card for future top ups" My thought process behind this is maybe Google wants to make sure that your card information doesn't get stored on a phone that has root access(where the information can be accessed later)
Other thoughts:
I used a Mastercard debit card for my adding of funds even though they say debit cards won't work. I think as long as your debit card can be ran as credit, it will work fine for Google Wallet
spanky34 said:
So I just spent about the last hour trying to get funds to add to my prepaid Google card and found some quirks that may help others avoid some frustration.
EDIT: THIS INFORMATION MAY BE WRONG!!! It's been mentioned that once the Google Wallet sees the tampered bootloader, we may have problems using Google Wallet.
I also went ahead and already rooted my phone today so that might have been the reason for the problems.
1. There was an update for Google Wallet pending. Before I did that, I couldn't even get my Google prepaid card to activate(and give me $10 bucks)
2. It appears as if you have root on your phone, you will need to grant root permissions to Google Wallet.
3. "Unfortunately Google Wallet Has Stopped Working" - I got this message a lot. I think it may be another issue with root. In order to get around it, I put in all of my card information and then made sure to UNCHECK "Remember this card for future top ups" My thought process behind this is maybe Google wants to make sure that your card information doesn't get stored on a phone that has root access(where the information can be accessed later)
Other thoughts:
I used a Mastercard debit card for my adding of funds even though they say debit cards won't work. I think as long as your debit card can be ran as credit, it will work fine for Google Wallet
Click to expand...
Click to collapse
yeah I rooted and now google wallets very pissed at me haha oh well
Mine is still working. 4 hours afterwards.. Not sure why
Sent from my EVO using XDA
I haven't rooted but I can't get the prepaid card with the free $10 to add to my account.
TempeDuck said:
I haven't rooted but I can't get the prepaid card with the free $10 to add to my account.
Click to expand...
Click to collapse
it took forever when i did it, maybe a full 60-90 seconds IIRC
Does getting the unsupported device message mean it will work if it has root? When I grant root it still says my device is supported.
Sent from my EVO using Tapatalk 2
I rooted and then set up Wallet. IT asked for root permissions, I denied it. Everything worked fine after that. Admittedly I haven't tried actually using it to pay for something...
It's odd that my app appears to still be working even though I have given it root. Now to try and actually use it today.
So, I rooted using the method on the development page, opened google wallet, it asked for SU permission, I gave it. I was then able to create the prepaid card, it seems to be working now.
The app seems to be working whether you allow or deny SU permissions. Have not been able to test a purchase yet.
Something else to note... When I cleared SU permissions, Wallet cache and data to try it again by denying SU permissions my credit card info was not saved to the cloud and needed to be re-entered. However Citi bank apparently is having issues right now allowing a card to be authorized multiple times and it gets denied. Have been told a fix is being worked on to allow Wallet to be removed from the Citi account and should be ready by Tuesday.
unsupported device ?
Everything seemed to be working fine . Setup account got $10 credit now says unsupported device click to learn more and pretty much says because I gained root access its unsupported . I tried using voodoo ota app to temp unroot and still says same . Any solutions to fix other than running ruu to unroot ? Has anyone tried using to purchase something with the unsupported device and if so what were your results ?
Thanks
Edit : Just tried it out and works
I denied su and everything seems to be working fine for me. Like previously stated it did take about 45 to 60 seconds for the add but it went through fine.
FlaXB9R said:
Everything seemed to be working fine . Setup account got $10 credit now says unsupported device click to learn more and pretty much says because I gained root access its unsupported . I tried using voodoo ota app to temp unroot and still says same . Any solutions to fix other than running ruu to unroot ? Has anyone tried using to purchase something with the unsupported device and if so what were your results ?
Thanks
Edit : Just tried it out and works
Click to expand...
Click to collapse
So even though it says "Unsupported device" it still lets you buy stuff? Can you still add funds/cards as well?
Socrguru said:
So even though it says "Unsupported device" it still lets you buy stuff? Can you still add funds/cards as well?
Click to expand...
Click to collapse
I can't get sh*t to work, when I try to add a Google Card i get an error, I don't have a citi card so I cant add that.
For me this doesn't work, am I missing something?
I set up google wallet the day I got the phone, then I rooted it the following day. Tried using the prepaid $10 card at the gas station yesterday, and all I had to do was deny root access when it asked, and the transaction went through.
I haven't tried to add funds and I don't have citi bank so can't comment on that . I didn't set up my account till after root and I denied su . I got my $10 credit and IIRC it didn't say unsupported device till after I got the credit . Posted question right after then I went to 7-11 and used with no problem. It even said unsupported device when wallet opened for purchase. Tried yesterday at MC Donald and it didn't work but it didn't even read the nfc thinking it is because if the new otterbox defender series case though and I didn't want to pull phone out of case. I'll try to add funds and also use again and post my findings.
So does the wallet app need to be opened in order to use it?
I know it says that you just have to wake the device, but everytime I've tried it that way = no good. I'll have to find someplace when it's not busy so I can play around with it, hating trying when got multiple people in line behind me.
bernechad said:
So does the wallet app need to be opened in order to use it?
I know it says that you just have to wake the device, but everytime I've tried it that way = no good. I'll have to find someplace when it's not busy so I can play around with it, hating trying when got multiple people in line behind me.
Click to expand...
Click to collapse
u just need ur screen on, no need to load the app
I've had some trouble topping up the pre-paid card. When I enter my CC info the wallet app will force close when I submit the info. However if I uncheck the box that saves the CC info the transaction will go through. It's not a game breaker but it sure is annoying.
rpwhite3 said:
I can't get sh*t to work, when I try to add a Google Card i get an error, I don't have a citi card so I cant add that.
For me this doesn't work, am I missing something?
Click to expand...
Click to collapse
So I rooted my phone today to get wifi working, and then decided to try wallet again and it works fine. I allowed it to get root as well, didn't realize when it asked so ...
I now have 10 in credit, will try the payment tomorrow.
Crazy..
Also does wallet just stay running all the time in the tray? Does that affect bat life at all?

Help with Restricted Play Store

This weekend, I flashed the 4.2.2 factory images onto my Nexus 7 and Nexus 4 devices. I am currently in China, and I likely won't return to the States until this summer. After flashing the images, I got some pages in Chinese that I skipped through without reading, then I had to check a box and click a button. I assumed it was a terms of service agreement. After completing the initial setup, I installed my apps using a web browser on my laptop since I was installing so many on both devices. It just seemed more efficient to go through my list of apps, click install, and click on both devices.
Everything went well, and I got both devices set up the way I like, and I thought I was in good shape. Then I saw one of the developers I follow mention that he had updated his app. I hadn't been prompted to update, so I opened the Play Store. The app wasn't there. It is on my N4 and on my N7, but it isn't showing up in either Play Store app.
On the N4, I have a list of installed apps, but it is not a comprehensive list. Many, many apps are missing. On the N7 it's even worse. I just have "Categories" when I open the app. If I click on the "Installed Apps" button, I get a blank page.
I do have a VPN with a server in San Francisco, and I set it up on both devices. I can connect on the N7. Once connected, I cleared the cache and data of the Play Store and forced it closed. Then I reopened, re-accepted the terms, and let it load (all with the VPN still connected). Same thing as before. On the N4, I can't even get the VPN to connect. That might be a completely separate issue, but it's keeping me from seeing if I can get the Play Store to improve.
Anyone have any ideas about what specifically (not "you're in China") might be causing this problem or how I might be able to fix it? I have flashed many roms with complete wipes since being in China, but I'm thinking this is probably my first time flashing a complete factory image. Both factory images were downloaded from Google's developer site. I don't recall if my VPN was connected when I downloaded those files or not.
Bumping to hopefully get some help.
Sent from my Nexus 4 using Tapatalk 2

Google Wallet Tap and Pay on KitKat

I've tried numerous Android 4.4 ROMs attempting to get Tap and Pay to work with Google Wallet and have had no success. I've tried changing tons of settings, enabled android Beam, disabled it, etc. Can't get it to work for the life of me. I know that KitKat is supposed to bypass Verizon's NFC check (because they want you to only use Isis Wallet) but haven't ever been able to use it.
Just wondering if anyone else has been able to use Google Wallet's Tap and Pay. I've never used a device that was capable of doing this so I'm wondering if it's an issue with this feature not working on the ported ROMs for our phone, or if I'm just trying to use Tap and Pay at a checkout that doesn't support Google Wallet?
Bsanborn said:
I've tried numerous Android 4.4 ROMs attempting to get Tap and Pay to work with Google Wallet and have had no success. I've tried changing tons of settings, enabled android Beam, disabled it, etc. Can't get it to work for the life of me. I know that KitKat is supposed to bypass Verizon's NFC check (because they want you to only use Isis Wallet) but haven't ever been able to use it.
Just wondering if anyone else has been able to use Google Wallet's Tap and Pay. I've never used a device that was capable of doing this so I'm wondering if it's an issue with this feature not working on the ported ROMs for our phone, or if I'm just trying to use Tap and Pay at a checkout that doesn't support Google Wallet?
Click to expand...
Click to collapse
Android 4.4 (AOSP) is missing a "driver" for the NFC chip in our device. So even though it looks like it should work, it won't work until that gets sorted out

I have rom, so can't use new android pay. How to stop getting updated.

I am on a custom rom (N5 on CM12.1) and rooted so android pay will not work for me. Now I am not too upset about not being able to pay with it, but it is kinda dumb that I can't even get access to my loyalty and gift cards without adding a credit card. So I uninstalled android pay, installed v8 of google wallet. I then unlinked to market using Titatinium backup, but the next day I see not only is it reconnected to market, but is due for update. I disconnected it from market again, and verified that it didn't show up as needing an update, but the next day I see that android pay has been updated.
So my real question is there no way to access loyalty cards without adding credit card? If not I am guessing that google play services is taking control of things and is automatically updating google wallet whether it is linked to market or not, so what can I do to stop it updating itself?
Thanks.

Categories

Resources