Invalid sim card - Sprint HTC EVO 4G LTE

This message started popping up about two weeks ago. Was running the new viper for a few weeks when it started, but it does it on all the roms I've tried since it started. Ran the latest ruu hoping that might help but it didn't. Only found that one other person that this error with this device on whole internet, but never found if he fixed it. Tried a few ##codes#, but nothing has worked. The only way to get it to go away is to turn the phone off and turn it back on. But it always comes back, sometimes within minutes, sometimes several hours. The only I can think of I haven't tried is calling Sprint. I would greatly appreciate any and all suggestions.
4g services are unavailable as the SIM/uicc is invalid. Please contact customer care.
Sent from my EVO using xda app-developers app

Update. Downgraded my firmware and I no longer get the error. But the problem is not fixed. Now lte will just not work. I took some screen shots of what the phone identity says when its not working.
Sent from my SCH-I605 using XDA Free mobile app

It just says uicc id - not available and imsi (uicc) - not available. And when 4g is working it shows some numbers.
Sent from my SCH-I605 using Tapatalk

Related

[Q] No service [solved somehow but more questions]

I got a droid eris from a friend who switched to that apple thingy. It is still going to be a bit before I can get it activated, so I started playing with it. When I first got it, he had wiped and factory reset it, and it would connect to 3g and get signal. I skipped activation for now. Here's what I did in order:
I followed this guide http://theunlockr.com/2010/09/22/how-to-root-the-htc-droid-eris-unrevoked-method/ to get clockworkmod recovery installed.
I installed this rom http://forum.xda-developers.com/showthread.php?t=944430 and once again just skipped activation. I set up wifi and discovered the world of android
Today I noticed there were no signal bars and an "x" by them when I turned off airplane mode. On the lock screen it said "No Service". My verizon razr gets full bars so I know I'm in range. After trying a few things like reflashing cyanogen, I followed this: http://forum.xda-developers.com/showthread.php?t=792026 and used the rom that also flashes the radio.
It's now un-rooted, clockworkmod is gone, and its on the stock 2.1 verizon firmware. It still says "No service". I'm at a loss. Did I permanently destory this phone somehow, or is there a way to fix this and get cyanogen back on and working with service?
Update: After trying activation about 10 times and constantly getting a no service error, I decided to try to manually program a verizon prl. I went to emergency call and did a ##3424# to go into usb programming mode for QXDM. Out of nowhere...SERVICE! I backed out and hit Activate and viola! Automated voice lady was there to tell me it couldn't activate(yet). I powered the phone down and put it on a shelf. I'm not touching the dang thing until I get it activated. Now I'm wondering a few things. First, what the heck happened? Second, after I get it activated, is there a chance this will happen again after rooting and installing cyanogen?
As soon as you activate it, it should be fine
Sent from my ERIS GSBv2.0 using XDA App
the kid escobar said:
As soon as you activate it, it should be fine
Sent from my ERIS GSBv2.0 using XDA App
Click to expand...
Click to collapse
Right, but the state it was in I couldn't activate it. I somehow randomly got it to be able to activate again if you see my update tho.
I just know from experience that when I forgot to pay my bill a while back, I did not have any service bars or anything until I called them up later that day and reactivated it. It seems like when you first got the phone for some reason even though it wasn't activated it showed that the phone had a data signal. I could be misinterpreting the issue though.
Sent from my ERIS GSBv2.0 using XDA App
I've had that happen a couple times flashing themes.
Wiped data/cache fixed once other time never figured it out, just reformated sys/data/cache and flashed sbf.
All was back to norm then. :s
Sent from my DROIDX using XDA Premium App
the kid escobar said:
I just know from experience that when I forgot to pay my bill a while back, I did not have any service bars or anything until I called them up later that day and reactivated it. It seems like when you first got the phone for some reason even though it wasn't activated it showed that the phone had a data signal. I could be misinterpreting the issue though.
Sent from my ERIS GSBv2.0 using XDA App
Click to expand...
Click to collapse
That's weird. But from a first boot 100% stock the phone still connects to the network. Otherwise there's no way to get it activated. So no matter what, when functioning properly on a cdma network it should have bars if you're in range of a tower. Now it is functioning properly, and I have signal at the initial setup and activation screen.

[Q] no 3g on Eris?

Hi all....I just upgraded my phone from an Eris to an incredible. I gave my Eris to my brother to use and he's been having a problem with 3g. Before I have this phone to him, I flashed xtrsense 5.0 to it, which I've used before and know works fine on that device.....after the flash, I used it personally for a few hours and 3g worked fine. I shut the phone off and activated my incredible. When he received the phone yesterday, be turned it on and there was no 3g symbol in the status bar. If he goes into the settings, 3g is checked and is frayed out and says turning on. He activated the data package on the line yesterday, but by today he still has no data connection. This means no market downloads. He is no to Android and doesn't know much about root and I'm trying to give him guidance. I talked him through a Rom flash and it didn't fix the problem. I'm currently having him download a Rom that flashes the radio and I will walk him through that process to see if it helps. I could definitely use some suggestions as to what you guys think could solve this problem. At first I thought it was on the network end but now idk. And as a side note he still has service and can make phone calls and send and receive texts, just no data. Any help greatly appreciated!
Sent from my Incredible using XDA App
Maybe Verizon didn't setup his account right?
Sent from my Eris ADR6200 using XDA Premium App
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
You could try to reactivate with *228 option 1. If that doesn't work, make a Nandroid backup and flash the Flashback21 ROM to bring it back to stock, do a factory reset (which will go through activation again on first boot), see if it then works. If not, bring it to Verizon - it's now completely stock, and should work and Verizon will not deny tech support because it is rooted. When you verify that it is working again, re-root, Nandroid Backup (just in case), Nandroid Restore what you saved from xtrSENSE, and see if it works.
Flashback21v2: http://forum.xda-developers.com/showthread.php?t=792026
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Sent from my Incredible using XDA App
elixir911911 said:
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Click to expand...
Click to collapse
Yep, this sounds like an account problem. Call Verizon, tell them what is happening, they should be able to reset his account. Or go to a store and have them do it.
elixir911911 said:
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Supporting about 2,500 Blackberries; I've heard that so many times from The Big Three, I ignore it for at least the first 2 tiers
Sent from my Eris ADR6200 using XDA Premium App
He's got it back to stock so were just gonna take it to VZW tomorrow
Sent from my Incredible using XDA App
Hey just as an update he took it back to Verizon and they fixed it.....didn't go with him so idk what they did but its working now.....let the lesson be learned, if you're technically uninclined its very easy to unrest your phone and make Verizon fix it as long as you bought the phone less than a year ago!
Sent from my Incredible using XDA App

wifi Error

after the latest update which is 45.2.7MB855.Sprint.en.US was shown in system updates, i installed the update but after updated my wifi wont turn on, it says error everytime I try to turn it on.
Note : Im using Photon outside US running GSM, I dont this this will make any difference right?
Actually it is the problem haha. When the phone turns on, it searches for a sprint network even if u set it to gsm only. And for some reason if it doesn't find a sprint network, it freezes up the 4G and wifi radios. Only thing that worked once in a while was put it on airplane mode, reboot. Wifi works then. Have somehow got it working alongside a gsm network a couple of times by trying to contact sprint servers while taking it off airplane mode but after 20mins, phone overheats and restarts. Not the most ideal situation. So no solution yet. Hopefully motorola/sprint fix it soon
Sent from my GT-P7510 using Tapatalk
Freeze SprintOmaDmPlugin.apk and you will no longer have this problem...
Oh, and this will also resolve the Activation screen after each reboot problem...
obie992 said:
after the latest update which is 45.2.7MB855.Sprint.en.US was shown in system updates, i installed the update but after updated my wifi wont turn on, it says error everytime I try to turn it on.
Note : Im using Photon outside US running GSM, I dont this this will make any difference right?
Click to expand...
Click to collapse
Beach_Head said:
Freeze SprintOmaDmPlugin.apk and you will no longer have this problem...
Oh, and this will also resolve the Activation screen after each reboot problem...
Click to expand...
Click to collapse
Will you let me know how do i freeze this?
Sent from my Transformer TF101 using Tapatalk
darktranquility18 said:
Actually it is the problem haha. When the phone turns on, it searches for a sprint network even if u set it to gsm only. And for some reason if it doesn't find a sprint network, it freezes up the 4G and wifi radios. Only thing that worked once in a while was put it on airplane mode, reboot. Wifi works then. Have somehow got it working alongside a gsm network a couple of times by trying to contact sprint servers while taking it off airplane mode but after 20mins, phone overheats and restarts. Not the most ideal situation. So no solution yet. Hopefully motorola/sprint fix it soon
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
I don't think mine searches for sprint network because I had mine activated from sprint, and phone was working just fine before the update the wifi error came right after I updated, I think its the updatethat have caused it
Sent from my Transformer TF101 using Tapatalk
If I'm not mistaken, the update resets the activation. I know I read a thread somewhere that said this. I cannot be sure because mine's not activated.
Anyway, to freeze SprintOmaDmPlugin.apk, you'll have to download Titanium Backup. You also need to be rooted...
If you're not rooted, instructions can be found here: http://forum.xda-developers.com/showthread.php?t=1217416
obie992 said:
I don't think mine searches for sprint network because I had mine activated from sprint, and phone was working just fine before the update the wifi error came right after I updated, I think its the updatethat have caused it
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Ohh means if are rooted you don't have to worry about this, you can come out if this problem easily right?
And thanks for the rooting instructions I'm going to need them
Sent from my MB855 using XDA App
I use linsys WAG160N, link speed only 65Mbps
Hi, posting here to not create a new thread about this.
I have a Mopho and i am using it outside US, it doesnt give me much trouble after the initial loading screen "looking for network" and stuff from sprint.
I did the freeze SprintOmaDmPlugin.apk with titanium backup and it did work to eliminate the searching screen, however, the phone now never asks for my pin code, that means i cant connect to anything, i can easly turn back on the SprintOmaDmPlugin.apk but that makes the searching screen start up.
Is there anything that can be done about this?
Phone is brand new, stock everything just rooted.
Thanks.
use this patch correct wifi error
That patch does not work.
Motorola has posted the file, try reading the readme

Loss of Service - No SIM Card?

I've been using my Verizon Samsung Galaxy SIII for the past few days and three times I've been using the data connection and all of a sudden, it would lose data...
In the notification bar, it would flash "No SIM Card" and then would begin searching for service. It would take about 30 seconds to a minute to regain full service.
Is anyone else getting this issue?
Sent from my SCH-I535 using xda app-developers app
Morphinity said:
I've been using my Verizon Samsung Galaxy SIII for the past few days and three times I've been using the data connection and all of a sudden, it would lose data...
In the notification bar, it would flash "No SIM Card" and then would begin searching for service. It would take about 30 seconds to a minute to regain full service.
Is anyone else getting this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I have been getting that also. My phone is constantly freezing and rebooting. I am getting ready to flash back to stock to make sure my phone isn't dorked.
Morphinity said:
I've been using my Verizon Samsung Galaxy SIII for the past few days and three times I've been using the data connection and all of a sudden, it would lose data...
In the notification bar, it would flash "No SIM Card" and then would begin searching for service. It would take about 30 seconds to a minute to regain full service.
Is anyone else getting this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
i, personally, haven't got that. you might have a bad model and need to rma it
imp3r10 said:
i, personally, haven't got that. you might have a bad model and need to rma it
Click to expand...
Click to collapse
Hi guys, i'm having the exact same issue! While I'm at my house (3G area, not 4G) when I go to hit talk it immediately drops from 3 signals to the no signal symbol, then I get the No SIM card message too. After a few seconds it'll bounce back and show full signal again. I troubleshooted over the phone with techsupport last night and they recommended to swap out the SIM card or the phone. Went to the local store this morning for a SIM swap and it was better but not 100% fixed while I was at work (10miles from home). Stopped at the store again after work and after some arguing convinced them to replacement (phone would not act up at the store in the 4G area at all, was rock solid). Just got home and again with the new phone and a 3rd SIM card its doing it. I'm not sure what to think now. There were 2 other people in the store complaining of the same issue when I was there, all galaxy s3s. Wondering if its a tower issue in the area (Poughkeepsie, NY area) or software problem. Seems hard to believe its a network issue if the phone itself thinks there's no SIM card in it (and previous phones in the same area worked fine). Maybe some kind of software / firmware issue?
I'm really bummed out. My mom and sister just got the same phone and no problems in Chicago and Detroit areas. What areas are you having issues in? Hopefully we can get more info going, not many postings about this on the web yet....
-Dan
I really don't want to send this thing back...
Sent from my SCH-I535 using xda app-developers app
Just an update, this happens when I send text messages. It doesn't happen every time, but it just did it twice in a row.
Sent from my SCH-I535 using xda app-developers app
if you still have IMEI go change your sim card.

[Q] Samsung Galaxy S5 losing network connectivity

My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Click to expand...
Click to collapse
Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
Sent from my SM-G900T using XDA Free mobile app
Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
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