[Q] Help gaining access to Rezound with broken screen - HTC Rezound

My wife dropped her rezound in water which turned out to be a bad decision.
She was due an upgrade so it wasn't a huge deal but we're trying to get some data off her phone. We did the usual rice treatment and have the phone powering up but the screen won't turn on. I plug it into the computer and both computer and phone beep (good sign right) but I can't remember what I need to hit to gain access through the computer (or if it will even work).
Could somebody take a snapshot of what happens when you plug your phone into a computer?
Or if anyone knows another way to gain access to the drive I'm open to that also.
The phone is completely stock.
Thanks

II'm currently not able to write a detailed how to at the moment but if you have time google using abd commands. Those will allow you to view your phones files and you should be able to copy stuff. Unfortunately this will only work if you have usb debugging enabled to the best of my knowledge.
This might be helpful
http://log.amitshah.net/2012/05/using-adb-to-copy-files-to-from-your-android-device/
Edit: I saw that your completely stock you could try the HTC sync app to pull files off. So you could try this
http://www.htc.com/www/software/htc-sync-manager/
Sent from my HTC6525LVW using Tapatalk

Related

USB wont connect to computer

So I soft bricked my phone last night, the "[TUTORIAL][ROM] How to fix your phone and apply the update" helped me get everything back to normal. But now when I go to connect my phone to my computer with the USB cable it doesn't wanna connect. It charges the phone, but there's no "USB connected" notification on the phone OR the computer. I've tried putting the phone in USB debugging mode which gets me a "USB connected" notification on the phone, but nothing on the computer, and I can't access any files. I've tried using different USB ports on the computer and still nothing. Any ideas?
Edit: Neeeeevvermind! I should just stop posting questions because I seem to find the answer right after!
What was the answer?
same thing happened to me (sort of) im fully stock not rooted, and for some reason the usb wouldnt connect to computer only charged never game me option to mount sd card. i tried everything, dl'ing drivers from samsung and tmo, nothing worked, spent 2 hours going over the exact same steps between tmo and samsung tech support, **** is busted bro, the more and more i read about problems with the galaxy s the more i feel pissed. just call tmo and tell them you have tried everything from dl'ing drivers to resetting phone and nothing works. i guarantee they will send you a replacement like they did for me. the best part of our phones is the storage (internal, and sd card) w/out access to those the phone is as good as a motorola razor (useless)
Well I'm not sure if I just didn't notice it, or it actually wasn't there, But I put the phone in USB debugging mode and connected it to the computer. Usually I can access files just by plugging it in, but I had to select "Mount" for the computer to recognize it. Pretty obvious solution I know!
@erhan82
That is annoying that you had stock everything and it still didn't work. Usually the solution is really simple though, like a soft reset or something.
I just hate when people complain about the Vibrant having problems when they modify a bunch of stuff. The manufacturers didn't intend for us to root and hack our devices, (as much as we would have liked them to) so when something goes wrong, you can't really blame Samsung or T-Mobile. Well...you can, but when you modify stuff it's usually your fault. And there is definitely exceptions!!! I'm just saying... And Samsung is really slow with rolling out updates, which is very annoying! Anyway.
@Xianku i tried soft reset (i tried that before i even called tech support), i tried everything. And knowing what a pain in the ass it is calling tech support (between waiting to speak to sum1, and having them ask me to do steps i've already done). To be honest i havent seen any crazy development for the vibrant yet. At least not on the level of g1 development. But in all fairness samsung hasnt released kernels yet so once they are here then i'll root.
Xianku said:
So I soft bricked my phone last night, the "[TUTORIAL][ROM] How to fix your phone and apply the update" helped me get everything back to normal. But now when I go to connect my phone to my computer with the USB cable it doesn't wanna connect. It charges the phone, but there's no "USB connected" notification on the phone OR the computer. I've tried putting the phone in USB debugging mode which gets me a "USB connected" notification on the phone, but nothing on the computer, and I can't access any files. I've tried using different USB ports on the computer and still nothing. Any ideas?
Edit: Neeeeevvermind! I should just stop posting questions because I seem to find the answer right after!
Click to expand...
Click to collapse
Where can i view the tutorial because my phone got into bootloop and wont connect to computer properly and i need help Thanks!

[Q] can't access files... broken screen.

So I broke the sceeen of my Vibrant... the screen is shattered and only shows light from the home button. touch doesnt work at all so blind anything is pretty much out. I want to get the photos and videos off of the devices internal memory... but i have no access. are there any programs out there that can help me out? or does anyone know any tricks I could try?
So the phone fully boots? What ROM are you using? Are you rooted? Is debugging enabled?
it fully boots, stock rom 2.1, rooted, and debugging is not enabled.
Can you use the volume buttons to boot to recovery? Might be able to pull some files with adb if you can get there.
Are you using stock recovery as well?
no its cwm recovery...
1.) Power off.
2.) Hold both volume buttons. Push and hold power button (to power on phone). When Vibrant screen appears (guess lol), release power button (but keep holding volume buttons)
3.) It should eventually get to CWM recovery. From there you can pull files to pc with adb
should be simple enough to blind.. the screen doesnt turn on at all soo.. yeah. but i'll give it a try -- thanks.
Should be about 1.5 seconds or so before releasing power button. (That's on mine anyway)
ok how would i do this in adb?
Sorry about the delay.
If you have access to adb from CWM recovery, all you need to do is "adb pull /sdcard"
This will pull all files on your internal (and probably external as well) storage to your current directory.
If you're specifically wanting stuff from your camera, you can run "adb pull /sdcard/DCIM"
Hope this helps.
got it! thank you very much!!
Cool. What did you end up doing?
So, I have this same problem, but have zero experience with andriod. I have been a windows mobile guy in the past, now on the iphone. Now I am sitting here with my brother's vibrant that has all his baby's pictures on it. Any help stepping me through this would be awesome. I have zero screen visibility, but you can tell there is some activity. The home buttons light up at the bottom.
^^ The exact same thing happened to me this weekend. I'm working on fixing it. I can't seem to get into CWM either, so no adb pull to get a backup yet. I can't even seem to get into download mode. mwmcginn, what ROM is your brother using? For the record, I was using the MIUI 1.4.29, I think. I'm not sure if there is a physical problem with the screen or if this is software.
I have the same problem, my screen got cracked and got my replacement via insurance. I just now realized the old one has to be sent back and having MIUI on it, I went to download mode (knowing the steps) and flashed back to JFD. Now I don't have any debugging enabled or root access or CWM installed.
What options do I have? Is there an ODIN that come prerooted and with CWM that I can then try adb?
Someone please help, as I don't really feel comfortable sending my phone full of private data to them.
Thank you.
M5devil said:
I have the same problem, my screen got cracked
Click to expand...
Click to collapse
I tried to fix mine (taking things apart usually fixes them, right?) and ended up cracking my screen. Now I get to pay $150 for a new screen, as I use my Vibrant on ATT so no warranty At least my phone will be working again. Going back to an old Nokia suuuucks!
clofan said:
I tried to fix mine (taking things apart usually fixes them, right?) and ended up cracking my screen. Now I get to pay $150 for a new screen, as I use my Vibrant on ATT so no warranty At least my phone will be working again. Going back to an old Nokia suuuucks!
Click to expand...
Click to collapse
This sucks man...
There must be some way to automatically load the sd card in windows. I even tried in Mac, as I read somewhere that it loads as soon as usb is plugged... Well I did that on my bro's mac and nothing happened, unless there are some commands that I have to follow... I am a dummy when it comes to Mac
Any other ideas?
Sent from my SGH-T959 using XDA Premium App

[Q] Bad Situation w/ my gs2

So ive had my galaxy s 2 for a few months now, downloaded hundreds of songs, taken near a thousand photos, and yesterday the digitizer/lcd was shattered after being sat on. I can't replace this phone, and my parents who own the contract didn't purchase insurance for it. I am nearly broke, and the repair costs for this part is over 200$, and my parents refuse to pay for this. All I need to do is copy all of the files from my phone to my computer, but i cannot enable mass storage to access the pictures/music on the internal storage because the screen is out. Does anyone have an idea as to how I could fix this, or move the files off of the phone? A thousand thanks to whoever could help me in this/:
DaltonCope said:
So ive had my galaxy s 2 for a few months now, downloaded hundreds of songs, taken near a thousand photos, and yesterday the digitizer/lcd was shattered after being sat on. I can't replace this phone, and my parents who own the contract didn't purchase insurance for it. I am nearly broke, and the repair costs for this part is over 200$, and my parents refuse to pay for this. All I need to do is copy all of the files from my phone to my computer, but i cannot enable mass storage to access the pictures/music on the internal storage because the screen is out. Does anyone have an idea as to how I could fix this, or move the files off of the phone? A thousand thanks to whoever could help me in this/:
Click to expand...
Click to collapse
Is Android Debugging on? Then you probably could get ADB to work.
If not, then...
Thats the thing. the screens black on my phone cause its broken, so i cant check if its on or not. idk how to use mass storage w/o this):
Droid VNC server may be an option, if you can somehow get it to work.
You have to download the app on the market to vnc with the computer, it would work if I wouldve already downloaded it.. I cant do anything on my phone at all. Thanks for the attempt though
DaltonCope said:
Thats the thing. the screens black on my phone cause its broken, so i cant check if its on or not. idk how to use mass storage w/o this):
Click to expand...
Click to collapse
sure you can, plug it in to your computer and just run adb devices, if it shows up, then debugging is on, if it is off it will tell you no device found
so to pull all the files off your sdcard assuming debugging is on..
1. in adb mount the sdcard (I forget the command off the top of my head, but google is your friend)
2. adb pull /sdcard some_folder_name_in_your_sdk_directory
DaltonCope said:
You have to download the app on the market to vnc with the computer, it would work if I wouldve already downloaded it.. I cant do anything on my phone at all. Thanks for the attempt though
Click to expand...
Click to collapse
Assuming I understand this correctly, you can still download apps to your phone by logging in to the market from your computer. This may still be an option.
Sent from my SGH-I777 using XDA
Sent from my SGH-I777 using XDA
I'm stupid when it comes to this stuff, but if your using stock-based rom you could use kies air
Sent from my SGH-I777 using XDA
glad4pie said:
I'm stupid when it comes to this stuff, but if your using stock-based rom you could use kies air
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
he can't use scree. Kies you need to run it from a I.. phone so it connects with pc
Sent from my SAMSUNG-SGH-I777 using xda premium
If you boot into recovery mode and use some pictures of recovery mode to get to USB mass storage option, maybe that would work?
Could also try adb pull-ing.
Sent from my SGH-I897
You could always look around eBay craigslist or anywhere else you can think of and you might get lucky in finding a cheap gs2 that doesn't work but the screen is still intact or maybe if you know anyone that maybe willing to let you borrow their screen from their phone for yours if you know how to. I just haven't pulled apart any phones since I came
To the US in 2002 so I'm not sure if its still that simple to do.
I haven't tried it yet so some of the others may be able to chime in but what about the possibility of using the HDMI adapter. I have looked at purchasing one and they are not very expencive depending on the source. I just do not know if it will automatically output the video when connected or it needs to be enabled.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Mounting SD in recovery sounds like your best bet
Sent from my SGH-I777 using XDA Premium App
jpruett79 said:
I haven't tried it yet so some of the others may be able to chime in but what about the possibility of using the HDMI adapter. I have looked at purchasing one and they are not very expencive depending on the source. I just do not know if it will automatically output the video when connected or it needs to be enabled.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
it automatically works. nothing needs to be enabled
1) If you had USB debugging enabled, you can use ADB. If you're not sure - try it.
2) If you had a custom kernel with CWM installed, you can use ADB from within recovery. Recovery does not normally mount the sdcard but you can do it manually via ADB. I can provide info on this IF you can get ADB connecting first
3) HDMI is another possibility - although controlling the device will be problematic if the touchscreen is also failed. (It's possible that touchscreen is semiworking and main AMOLED is busted.)
For getting ADB installed and running, try Droid Explorer.
Been there done that.
Unfortunately, it'll cost some money to do a diy fix with this phone.
Last summer I dropped my htc aria onto gravel and the glass shattered. I googled around and found an oem digitizer for 30 bucks on ebay, and some great how-to-tear-apart your phone videos on youtube. 5 hours and multiple clumps of hair ripped out later, I got the thing fixed. Granted the light from the soft keys now bleeds onto the screen (thankfully CM7 let me disable them) and the trackpad became recessed in too far to use. But it still got me through until I got my SGS2.
Only thing is, my lcd still worked, it was just the glass digitizer that broke.
MikeyMike01 said:
If you boot into recovery mode and use some pictures of recovery mode to get to USB mass storage option, maybe that would work?
Could also try adb pull-ing.
Sent from my SGH-I897
Click to expand...
Click to collapse
+1
This is probably your best bet if adb doesn't work.
I have CWM flashed, but I cant tell if im in recovery after holding down the buttons. And im not sure how to view the pictures after i take them in the mode..
You should be able to plug it in to your computer and MTP should connected automatically allowing you to copy your files

[Q] i717 Note Bricked and sending in for warranty replacement - Need to get pictures

My i717 was bricked due to faulty screen (not my fault) not sure why the screen has to do with anything turning on, regardless the phone wont turn on at all. AT&T said its covered by warranty and I'm getting a new phone this week. Only problem is now that my phone is bricked, I cant get any of my pictures. I have a lot and some important ones. Is there anyway to recover these photos from the bricked phone. I cant even go into download mode let it alone turn on so solution needs to bypass that. Thanks.
Your screen won't turn on, or your phone won't turn on? If is just the screen, you should still be able to connect to your pc and just copy your pics in the DCIM/camera Folder l folder. Something doesn't sound right about this though. You sure you didn't flash something that you shouldn't have? I've never heard of a phone just up and brick all on its own... Gues it don't matter at this point, just Find it very odd.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Unless the device can be powered on (regardless of screen operation ) and if USB connection is enabled prior to the failure, you will not be able to access the internal EMMC partition on the device.
External storage can of course be removed for access via PC or alternate device.
Ultimately, if the device can be seen by PC when powered, the data can be recovered.
But without power...for the internal board....via USB interface ...you won't be successful.
I suppose it's possible to force power to the mainboard via jumper wires, similar to the riffbox and JTAG methodology.
But of course, that is well beyond my skill set.
Rather than requesting a JTAG or similar repair, you might could contact the same folks that repair the device.
Mobiletechvideos.com
They could certainly tell you if internal access is possible using the forced methods they have perfected for our devices.
That's really all I've got at this point ...g
you didnt use a micro sd card?
i dont see it getting off the device any other way
Shirokishi said:
you didnt use a micro sd card?
i dont see it getting off the device any other way
Click to expand...
Click to collapse
I had the same issue except it was just a non functioning LCD. I booted the phone into recovery and pulled everything off using ADB. if your phone wont turn on, (like mentioned before) then there's no way to access the internal memory through the phone. You'd need to pull the phone apart, which would void your warranty
Seems like you have good advice on your current situation...but maybe for the future...
Try downloading Dropbox. They have an auto-upload feature that saves images to your dropbox. Could keep a situation like this from happening again.
resesInv but
Thanks for all the advice, the phone did brick up all on its on at&t described it as a faulty screen but the whole phone is bricked. I appreciate the help and responses but looks like I am SOL. Not that I am an alien to the inside of a phone, but if I were to open it up, I'm sure AT&T would void the warranty, costing be 540$. Looks the dropbox idea would be a good idea the for future.
Or even an SD card would be better for your personal media than using internal memory.

[Q] how to access internal storage without a working screen?

So my wife left her phone on the roof of her car, then drove to work. Our neighbor dozens of houses away found it in his yard, tracked her down, and returned the phone. It worked for a few hours, then the screen died. The phone itself still works, but the screen will not come on. Apparently it got water damaged in this process, so we ended up getting a replacement thru insurance.
She would like to recover her photos from the old phone internal storage, but I can't get the computer to see the internal storage.
I can't remember exactly which recovery is installed, I think it's TWRP 2.2.1, but I'm not sure about that. I tried booting into recovery, then clicking on the screen where the "Mount" button is on my phone (TWRP 2.4.4), but her phone just vibrates when I click that location on her screen, and nothing happens.
Is there any way to force the phone to start into a mode that will allow me to access the internal storage?
I think I have USB debugging enabled, but it was many months since I rooted her phone, so I'm not sure exactly what the exact status of her software is on that phone.
thanks in advance for any help with this!
You can try something like this
http://forum.xda-developers.com/showthread.php?t=1821601
I just tried it and it works great, it looks like you can only do one at a time but its fast!!
Not sure if you know about adb, if not you need this installed.
http://developer.android.com/sdk/index.html
Did it work JustinChase?
That tool is now part of my collection.
Sorry, when I got home from work to get started on the process, the screen came on and I was able to access the internal storage without difficulty. Sadly, I'm still out the $150 for the replacement phone.
Thanks for the help, I hope to not need it again anytime soon.
Sent from my EVO using xda app-developers app

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