Related
Sorry guys, noob here, couldn't find a thread that specifically talks about AT&T. Just purchased a X10i (I also have the AT&Ts X10a) and even though the phone downloads the AT&T settings from the net, there is no 3G. I guess I should have checked it, the retailer I bought from is MobileCityOnline and they have a little blurb about compatibility.
I must have missed that. Now my question is, would flashing the phone to a different ROM from here might help me? Long shot but I am just wondering before I send this phone back...
The X10i is lacking the correct bands to make it 3g capable on AT&T as such only connects via edge. I think you can connect to 3g on T-Mobile though.
X10a - 850/1900/2100/800
X10i - 900/1700/2100
1700/2100 needed for T-Mobile
850/1900 for AT&T
Hope this helps.
Sent from my X10 using XDA Premium App
Thank you Sopdogg,
I am returning the phone, it will cost me restocking fees but good lesson for not doing my research properly.
So just to make sure, I need to check that the phone operates on HSDPA 1900 foor AT&T 3G, correct? I found another website that sells the X10a, I might just go with that.
The problem with my own AT&T (which I debranded/unlocked) that it shuts off when it gets hot, like about 48C usually. And anything can cause that, surfing the web, phone conversation, using the GPS, I am sick and tired of it. That is why I am trying to get a new one, maybe this one I have is faulty...
Why don't you get a new battery?
Sent from my X10a using XDA Premium App
Or you could send it in to SE for repair/replacement. Buying a new phone is dumb if the phone is still under warranty.
The overheating on the x10 is from faulty chipset, theres a thread mentioning it around here, they will prolly replace it if u send it back to SE
Sent from my U20i using XDA App
acceleratum said:
The overheating on the x10 is from faulty chipset, theres a thread mentioning it around here, they will prolly replace it if u send it back to SE
Sent from my U20i using XDA App
Click to expand...
Click to collapse
Fualty chipset or incorrect baseband or incompatible radio on the Wrong network.
OmegaRED^ said:
Fualty chipset or incorrect baseband or incompatible radio on the Wrong network.
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Click to collapse
he said he owned another x10a that messed up, so he bought an x10i.....
that is the one he is referring to
Thanks all, I sent the X10i and got a refund. This X10a I have is the original ATT release from 2010. Heat issues first started a few months after purchase with Google Nav, the phone would shut off while navigating and restart... I didn't put much thought into it back then but it became very annoying. And it was only doing it with Google Nav (thinking since the GPS was on) One day I realized it didn't crash at all because it was sitting in front of the air vent of the car with the AC running so I was then it was heat related. I updated to wolfbreak's rom, left stock kernel, but when it hits around 46C if I am trying to use 3G internet, nav or similar app, I know it will crash. If I get into my hot car after work and plug the phone to charge it, I know I can't use it because it will crash. It sucks. I didn't want to bother with ATT since I got rid of their bloated firmware. I didn't bother with Sony since I read on FB that it took months for people to get their phones back, and only to send it back. This is my only phone right now.
A new battery would resolve the issue? Thought about it but wasn't sure... wish there was a diagnostic software to tell me if the phone or the battery is the issue...
Wrong BB maybe... I flashed to BB67 and it seems to be working OK. One thing I noticed, when there is no signal, or I am at a place signal is very weak, in and out, it heats up pretty quick, and then crashes... It did the same with BB54 which was stock. So this problem might be ROM related, not sure...
antenna mod fix
http://forum.xda-developers.com/showthread.php?t=1148431
only use this if you only receive EDGE.
Sent from my X10a using XDA Premium App
Bushmaster78FS said:
Thanks all, I sent the X10i and got a refund. This X10a I have is the original ATT release from 2010. Heat issues first started a few months after purchase with Google Nav, the phone would shut off while navigating and restart... I didn't put much thought into it back then but it became very annoying. And it was only doing it with Google Nav (thinking since the GPS was on) One day I realized it didn't crash at all because it was sitting in front of the air vent of the car with the AC running so I was then it was heat related. I updated to wolfbreak's rom, left stock kernel, but when it hits around 46C if I am trying to use 3G internet, nav or similar app, I know it will crash. If I get into my hot car after work and plug the phone to charge it, I know I can't use it because it will crash. It sucks. I didn't want to bother with ATT since I got rid of their bloated firmware. I didn't bother with Sony since I read on FB that it took months for people to get their phones back, and only to send it back. This is my only phone right now.
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Click to collapse
I suffer from this same issue, one of the providers in my country recalled all the x10's and replaced them due to this. my provider did not.
Replacing the battery will not solve this "tried and tested"
Yes SE service center's may or may not replace the device.
They may even lie to you and say that you had tampered with the hardware of the device.
They may tell you that you have water damage and then show you a picture of the epoxy they put on the usb connector.
Send it back and be persistent.
Never assume it's, fixed test it first
I think the best deal is to find and buy another X10a. Then I might try to send this one in. See I have no phone if I send this one in...
anyone have any recent experience with sbe? they have my phone for the last week, and there is no sign of them returning it. i spoke to them this morning, but was told the same as i was told last thrusday another 7-10working days, its doing my nut really think about dumping the xperia because of this, cant be doing with another week without a phone.
It's not the reply you want, but mine took about 3 weeks. 1 week from sending it until it finally showed up on their system, a week of 'Awaiting replacement part' until they finally seemed to give in and changed it to 'Phone exchanged'. I got it maybe 4, 5 days later. On the plus side, it was at no cost to me, and I had a functional enough back up phone. Annoyed they didn't just switch it instantly though.
Lol - 3 fixed my screen and posted it back same day. Problem is they broke the illuminated bar and vol down button while they were at it. Sent it back to get those fixed and they did a 'software upgrade', which of course did nothing to fix the hardware issues!
Currently doing battle with them as I'm not interested in sending back for repair after they failed to fix it last time. At a minimum I want a new phone.
sent mine back & got a replacement direct from sony 2 weeks later!
Mine took just under two weeks -
Monday: I confirmed with Sony that they had plenty of parts, so posted phone
Wednesday: showed up as arrived at SBE, status with engineer
Friday evening: status changed to awaiting components
Tuesday: still awaiting components, complained to Sony that they'd told me they had parts which is why I sent it
Wednesday: status changed to exchanged, under testing
Friday: new phone arrived
Only problem I have is I sent them a sim unlocked O2 branded phone, and they sent me back a sim locked one so having to wait for O2 to give me a new unlock code :-(
Si
even when i log into the sbe tracking system nothing comes up. Been onto them yesterday and they said i would have to wait 7-10 working days yet they had my handset last tuesday. phoned sony then up to complain but they said it was out of their control as the engineer was still accessing the device......
I got a placement handset in just under a month. It may have been longer but I called up to find out what the delay was and they sent it the next day.
Sent from my LT26i using xda app-developers app
i sent mine in at the end of april
arrived at the beginning of june
the casing wasn't fitted correctly had to send it back
it arrived a week later
and now its got the yellow tint again :crying:
Few weeks ago I sent it to SBE to fix the issue. I got the phone back just over a week later and did a stress test on the screen, got it quite hot and seemed to be fine! Then I noticed the damage done to the device...
Similar to Rabangus by the look of it. There was a massive scratch out of the Illumination Bar and dents in the volume and camera buttons. My phone was perfect/new condition when I sent it.
Both white casings had been replaced, no idea why. Either they dropped it while repairing it or gave me a refurb phone and replaced the casing (but didn't see the damage to the buttons). The scratch on the bar is almost certainly when they tried to remove the bottom casing in either of these cases.
Its still under investigation but sent the phone off on Friday after they promised a full cosmetic repair job and the case is now 'VIP' (It has priority once they receive it, as they damaged it) Have asked them to ring me once they receive the phone. I know they are waiting for it to arrive as the repair department phoned me on the same Friday asking which colour I have. (They don't have black casing replacement parts, if it helps anyone. Lucky I have a white one)
My advice, check the phone before sending it, take pictures if necessary (not that they were needed for me) you never know!
Rabangus said:
Lol - 3 fixed my screen and posted it back same day. Problem is they broke the illuminated bar and vol down button while they were at it. Sent it back to get those fixed and they did a 'software upgrade', which of course did nothing to fix the hardware issues!
Currently doing battle with them as I'm not interested in sending back for repair after they failed to fix it last time. At a minimum I want a new phone.
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can you send me ur firmware file i dont have three firmware and need to send my phone for repair to sony
badboybiky said:
can you send me ur firmware file i dont have three firmware and need to send my phone for repair to sony
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Click to collapse
I will if you tell me how to do it! My phone isn't rooted though, so not sure I would be able to?
If you're with 3, shouldn't you get your phone repaired through them? You run the risk of having your phone vandalised by their repair monkeys like mine was, but there is another thread where it seems Sony are commonly taking over a month to repair phones, whereas 3 mostly seem to take a couple of days...
Emailed their customer service yesterday and got a reply, stating they are waiting on the new yellow tint free screens, and new handset containing this new screen. If the new screen comes first it will be repaired and if the new units come in first it will be a new handset. The way it’s looking it’s going to be another 3 weeks. Not happy, love the phone but hate the customer service, shows a real lack of care on Sony’s part. They knew about the problem, yet its took them three months to properly fix the problem (if they actually have).
To the guys who had a new phone sent out to them, did you guys just get a phone sent out or a phone in a new box and accessories?
Cheers
wah007 said:
To the guys who had a new phone sent out to them, did you guys just get a phone sent out or a phone in a new box and accessories?
Cheers
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Click to collapse
Just got a phone in a box, no accessories or anything - exactly what I sent them in the first place.
Si
i was without mine for 21 days (although the jubilee weekend didn't help) it was awaiting parts for most of the time.
the bad news is that it's still not completely "cured" and it's going back tomorrow it's a lot better than it was, it was almost going brown, but it's still not "white" around the edges on a white screen test
simonf7 said:
Just got a phone in a box, no accessories or anything - exactly what I sent them in the first place.
Si
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Click to collapse
Ah right, thanks.
2 weeks snd i'm still waiting
they are hopefully resending mine back some point this week unfixed, spending that sort of money on a phone, and having poor customer service and repairs is bad. One dont know what the other is doing, with regards to parts, etc. I think this will be the last sony phone ill buy, if it was htc they would of had the device back alot sooner.
Can we still send our Xperia s with the yellow tint back once we have our bootlooader unlocked? Mine has just started with the yellow tint and ny bootlooader is unlocked. I remember seeing a while back that we could but I'm not sure. Does any one have the phone number for the UK Sony Xperia s? Thanks
Sent from my LT26i using xda premium
danlivesey said:
Can we still send our Xperia s with the yellow tint back once we have our bootlooader unlocked? Mine has just started with the yellow tint and ny bootlooader is unlocked. I remember seeing a while back that we could but I'm not sure. Does any one have the phone number for the UK Sony Xperia s? Thanks
Sent from my LT26i using xda premium
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Click to collapse
Yes, mine was unlocked and since this is a manufacture problem it shouldn't matter at all.
To update this thread, after the second time of sending my phone back (because they damaged my phone) it went in for a full cosmetic repair, although I wrote a long letter and pretty much suggesting I should get a new phone....
I have a new undamaged phone with no tint problem!
Problem isn't the Sony customer support, they are the best support team I've used. The problem is with SBE....
Thanks il get a number for them and give them a ring, it's getting on my nerves now.
Sent from my LT26i using xda premium
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
jutley said:
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
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Click to collapse
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
petard said:
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
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Click to collapse
Because I bought if of someone they had it on contract and I think they bought it from someone prior to me so I am third owner it would be a nightwear trying to sort it out that way so this was the only way the phone is brand new.I hope I get it back soon it's a lovely phone in yellow.
Well I contacted them today via chat and the agent said my handset has been swapped for a new one and should be back this week it was unrepairable beyond economical repair.The phone itself was only 5days old what could of happened to it?I was going to claim the free wireless charger but if the details have changed can I still get it?
The free charger is only available or I should say was only available to AT&T customers only. That deal is now over. Also unless you bought it straight from AT&T then good luck on getting as it was not Nokia that was doing the special.
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
jutley said:
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
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Click to collapse
i saw on wpcentral.com that there is an actual promotion for a free wireless charger for the 920, and a free back cover and charger for the 820
http://www.wpcentral.com/down-under-lumia-920-or-lumia-820-grab-your-free-nokia-wireless-charger
that might shed some light
http://www.nokiapromo.com.au/
Hi all,
This is my first post here on xda, so spare on me.. plz not really sure if this is the correct place to post this but i've searched this forums and i haven't found the help i need.
So, straight to point. i bought this phone and in the first two weeks all seemed to work fine.
Lately i've experienced lots of network signal loss. I've rooted the phone and used "Mobileuncle MTK Tools" to change the preferred network bands as according to this youtube video v=aQY7SdNrbmA (sorry, can't post direct links).
Well, after that nothing happened so i'm really upset with this china made smartphone.
Has anyone experienced this kind of problems using this phone/chip ?
Any advices before sending this to repair (other country) would be very appreciated..
Thanks in advance,
Hugo Pataco
Are you sure that you've got the correct frequencies for your country?
Do not buy cheap Chinese mobile phone, the phone has a lot of quality issues.
Mighty Icko said:
Are you sure that you've got the correct frequencies for your country?
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Click to collapse
Yes, the frequencies for my country where set correctly. I've got another mediatek phone and i've compared to that one.
I've sent the (not so)smartphone to repair. been waiting for a reply over a month now..
you won't find me buying another phone from this crappy company again.
Thx.
Krystyna said:
Do not buy cheap Chinese mobile phone, the phone has a lot of quality issues.
Click to expand...
Click to collapse
yes.. i've learnt my lesson
Krystyna said:
Do not buy cheap Chinese mobile phone, the phone has a lot of quality issues.
Click to expand...
Click to collapse
iCrap Samsung HTC and other brand phones are mostly produced in China. If you have 300-400-500 $ to spare to pay the bill for the advertisement go on no one will stop you. And the fact that the phone is expensive doesn't mean that you wont find issues.
hugopataco man it is just that you have pulled the short straw.
Mighty Icko said:
iCrap Samsung HTC and other brand phones are mostly produced in China. If you have 300-400-500 $ to spare to pay the bill for the advertisement go on no one will stop you. And the fact that the phone is expensive doesn't mean that you wont find issues.
hugopataco man it is just that you have pulled the short straw.
Click to expand...
Click to collapse
But the big brand customer service is better than small brand mobile phone.
Krystyna said:
But the big brand customer service is better than small brand mobile phone.
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Click to collapse
Define service if you please. If you refer to she software updates i woud like to say that DOOGEE (as a brand i am using) have posted and released their certificates and firmware ( http://www.doogee.cc/en/gb/xiazai.asp ). Also the company has released into that new update fixing major problems like slow camera button and slightly unresponsive touch screen (i actualy have no problems with these). Ou and of course they have managed to establish connection with the buyer which is great because their next products will be what the users want.
I have same issue.. any fix for it?
D3LTA said:
I have same issue.. any fix for it?
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Click to collapse
I fixed it, opened up the phone ..coax antenna cable was under a screw, and in half.. galaxy s4 or experia z1 antenna cable fits.. now perfect signal.
Sent from my HTC One S using XDA Premium 4 mobile app
D3LTA said:
I fixed it, opened up the phone ..coax antenna cable was under a screw, and in half.. galaxy s4 or experia z1 antenna cable fits.. now perfect signal.
Sent from my HTC One S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi delta, can u please be more specific on how u managed to solve it?
Thx in advance
Sure, but you need some skills to do it.
Can make photo's for you. Will open device to show you.
But I am going on holiday tomorrow, be back on 13 June.. you can order a galaxy s4 coax antenna cable for replacement, maybe you can patch old one up, but for $4 you have a new one.
Let me know.
Sent from my HTC One S using XDA Premium 4 mobile app
D3LTA said:
Sure, but you need some skills to do it.
Can make photo's for you. Will open device to show you.
But I am going on holiday tomorrow, be back on 13 June.. you can order a galaxy s4 coax antenna cable for replacement, maybe you can patch old one up, but for $4 you have a new one.
Let me know.
Sent from my HTC One S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thks for your kindness but dont trouble making the tutorial. I'm gonna send it to repair (2nd time). The phone is still under warranty, if i do that i will void it.
I hope they're kind enough to let me trade it for another model..
Btw, njoy your holidays
hugopataco said:
Thks for your kindness but dont trouble making the tutorial. I'm gonna send it to repair (2nd time). The phone is still under warranty, if i do that i will void it.
I hope they're kind enough to let me trade it for another model..
Btw, njoy your holidays
Click to expand...
Click to collapse
That was no option for me.. send it back to china... Too expensive.. but now I even have a better signal Then my HTC one s or a Galaxy S4
Thanks will make best of it
Sent from my HTC One S using XDA Premium 4 mobile app
fixed.. bought a new phone
guys am having the same problem, it all started when i tried to flash a cwm which went well but i noticed that there was no nework signal so i decided to install the stock rom back through flashtool but the problem remains. i tried all posssible solution but nothing. the phone finds the network but its unable to connect to it.
I live in mila, Italy and my sim o type of network is called Wind.
need help pleeese.
eghosa said:
guys am having the same problem, it all started when i tried to flash a cwm which went well but i noticed that there was no nework signal so i decided to install the stock rom back through flashtool but the problem remains. i tried all posssible solution but nothing. the phone finds the network but its unable to connect to it.
I live in mila, Italy and my sim o type of network is called Wind.
need help pleeese.
Click to expand...
Click to collapse
Hi,
Have you bought the phone in EU? If so, you have a two year warranty.. send it back.
If not, well i think you're screw'ed
Like D3lta said before, i think the problem lies on the antena cable. If you're experienced you can always replace it. If not, just get a hammer and smash it it's the destiny that craps deserves.
i've learnt my lesson.. no more cheap china brand phones!
cheers.
need your help Dogee dg350 signal issue
D3LTA said:
That was no option for me.. send it back to china... Too expensive.. but now I even have a better signal Then my HTC one s or a Galaxy S4
Thanks will make best of it
Sent from my HTC One S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi Sir,
Iam form India, recently bought a new phone from aliexpress.com
Model: Dogee Dg350
I saw your post in a thread where you mentioned that you have fixed the same mobile signal issues by replacing the antenna.
even from the very first day the phone not able to retrieve signals.
please help me with steps to replace the antenna by video tutorials or images .
I have spend 120$ which is very huge money in indian currency and am now very sad that phone is not working.
It takes more money and its expensive to send the phone back to the seller..
please help
Thanks a lot
Sam.
My Z Ultra's screen smashed (while in a case inside a bag... ho hum) while on safari in Africa last week.
Realising it would not be covered by the guarantee, when I got back to Spain I checked out the prices to get the screen replaced and was quoted amounts in the region of €200 (crazy when you can get a new one for about €260 now).
So I contacted Sony. They picked it up and repaired not just the screen, but also the scratched back panel, a broken button and the scratched USB and SIM card covers. Of course they applied a software update too. Came back like brand new.
And the best part? They charged me €70 (including VAT and collection/delivery).
I have to say I am very impressed with Sony's service (and I'm well pleased to be able to give my original Galaxy Note back to my kids again, it seems so slow in comparison).
So I would definitely recommend checking out Sony's repair service even if you are not covered by the guarantee (the phone was rooted and physically smashed).
duckettmarc said:
My Z Ultra's screen smashed (while in a case inside a bag... ho hum) while on safari in Africa last week.
Realising it would not be covered by the guarantee, when I got back to Spain I checked out the prices to get the screen replaced and was quoted amounts in the region of €200 (crazy when you can get a new one for about €260 now).
So I contacted Sony. They picked it up and repaired not just the screen, but also the scratched back panel, a broken button and the scratched USB and SIM card covers. Of course they applied a software update too. Came back like brand new.
And the best part? They charged me €70 (including VAT and collection/delivery).
I have to say I am very impressed with Sony's service (and I'm well pleased to be able to give my original Galaxy Note back to my kids again, it seems so slow in comparison).
So I would definitely recommend checking out Sony's repair service even if you are not covered by the guarantee (the phone was rooted and physically smashed).
Click to expand...
Click to collapse
Wow... That is pretty good actually. Could you share the direct phone number you called so that people are not bounced around? Or is it just the regular Xperia Care 800 number?
Thanks for sharing.
You want me to put the hammer down?
egzthunder1 said:
Wow... That is pretty good actually. Could you share the direct phone number you called so that people are not bounced around? Or is it just the regular Xperia Care 800 number?
Thanks for sharing.
You want me to put the hammer down?
Click to expand...
Click to collapse
I just went through the website support system (in Spain).
I bought a used one on eBay, in which the headphone ? jack wouldn't work, as well as a very loose USB Port cover.
Sent it in to Sony last week , and was sent back A BRAND NEW ? MOBILE ? PHONE !!
Sent from my C6806 using XDA Free mobile app
frothe3 said:
I bought a used one on eBay, in which the headphone ?dfa7 jack wouldn't work, as well as a very loose USB Port cover.
Sent it in to Sony last week , and was sent back A BRAND NEW ?dd95 MOBILE ?dcf1 PHONE !!
Sent from my C6806 using XDA Free mobile app
Click to expand...
Click to collapse
It must have been under manufacturer's warranty...
Still pretty good nevertheless...
You want me to put the hammer down?
I'm not completely sure, since I did just purchase off eBay. But they did honor the warranty, and sent me a new mobile phone ? , and quick turnaround , made me happy ? .
The ZU sent in for repair looked well used, with plenty of scratches ,especially on the back and camera ? . So I'm ordering illumishield protection front and back, to preserve the mobile phone ? ,and its screen .
Sent from my C6806 using XDA Free mobile app
---------- Post added at 08:02 PM ---------- Previous post was at 08:01 PM ----------
DON'T COME NEAR MY MOBILE PHONE ? with a HAMMER ? !!
? .
Sent from my C6806 using XDA Free mobile app