Phone hangs while booting up at logo screen, after the animation
Service centre guys say that software needs to be reloaded or reinstalled(I don’t remember what), but it will wipe off my 1.5gb of data on internal memory.
I am able to access recovery mode normally, phone display during charging is like normal, the problem starts after (trying to) switch it on.
I wasn’t trying to root it or anything, the phone was simply switched off for about a week or so. There is a small chance that some apps were open when I shut it down. Other reasons I can think of for the phone to behave in such an abnormal manner-
1 I think I had a virus on the phone. Avast antivirus would behave quite weirdly, and it would interrupt music playback. (I downloaded it from 1mobile store, not playstore)
2 I had very low internal memory-I had over 150 apps of various sizes installed, and I often would get “low internal memory” warnings. My sd card was also almost full.
I don’t mind rooting it as long as gives me my data, and preferably a method to un-root if it isn’t too tough.
Could I use “Apply update from sd card” to use my external sd card to root my phone after downloading software on it?
Could I use some kind of programme through a Usb cable from a computer?
Do you think I should do a factory reset, then use a factory reset data recovery software? Will it increase the chances of my phone getting bricked ?
(Are you aware of)any other way of accessing data from a phone switched off?
Thanks !
Related
Hi there,
I really hope you can help me.
A few days ago my phone tells me my memory is running low. I took a look, and low and behold there's feck all memory left. Which is odd because I'm careful about what I install. So, to begin with I download App2SD to move some applications to the SD card. App2SD then tells me that I have no external memory card, or it's virtual memory - which is odd, because all my music is on the SD card and I've no problem playing any of it. So, a few days later the phone tells me the SD card is no longer working, and I should try reformat it, today being the first day I've had some time free I decided to see if I could rescue some photos before formatting it, so I plugged in to my computer to browse the phone and see if I could see the SD card and photos.
After further inspection I discovered that the camera hasn't been saving pictures to the SD card as I'd originally set it to, so there's over 4GB of photos on the main memory, causing my low memory problems. So I started moving photos from the phone memory to the computer, copying and pasting onto my laptop, then deleting from the phone.
While doing this the phone kept crashing and restarting. Eventually (after many reboots) I managed to free about 1.5GB of the phone memory.
The phone crashed again. This time however, I get a message saying something along the lines of "cannot encrypt device, please reboot the phone".
Since then when I power up the phone I get "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again".
I tried rebooting but nothing happens, the phone hangs at the start up screen (after the Samsung logo, where the model number is displayed).
I've tried re-installing the firmware with Kies, which didn't work. Then I tried the emergency recovery, which also didn't work.
Has anyone got any advice??
I'm running the official Samsung binary.
I use nova launcher.
Hi,
I have a Huawei Ascend G6 (U10) and rooted my device with TowelRoot 3.0
When you get a new phone it's custom to first fully charge your device and then let it fully deplete before fully charging it again to make sure you use the full capability of your device's battery. (during this time I rooted my device) Now, while it was at only 3% of battery I was playing a silly game, called Can KnockDown 3. While playing this game, my device turned off due to no battery. After it fully charged again, I tried to run the game again but it got stuck on the initialisation screen.
No big deal, I thought. So, I went on and just un-installed it and tried to re-install it. Problem is, I got Google Play error 492 when I tried to download/install the game once more. So I restarted my device, tried to un-install the Play Store and tried a hard reboot. None of those worked.
After some reading I got to know that I had to install an app called "ROM manager", boot into Recovery Mode and delete the Dalvik Cache (Which was said to be located in "Settings". Now, I don't know much about phones, nor Android. So that proved quite difficult. I went into Recovery Mode but was unable to find the "Settings" tab. So, I wiped Cache and the other setting. Can't quite remember. When I rebooted it, the problem was STILL not solved.
Now, I never noticed the REAL problem because I had my external SD card mounted.
This morning, I wanted to change my profile picture on an app called What's App Messenger. It gave me the following error: "Failed to load image data, please try again later." That really bothered me and after a reboot the problem was still not solved. I quickly realised that all my pictures were on my external SD so I turned off my phone to take it out. Booted it without external SD. Tried to make a picture with my camera, but it said "Internal Sotrage full. Please insert an SD card." but when I went to my filemanager there was NOTING on my internal SD. No maps, nothing. However, in my settings it says that only 1.98 GB of the 4 GGB internal storage is used...
Could someone please help me with this?
try using DiskUsage app, it shows every folder in your phone and how much space they take, also if you have rooted your phone, it shows wich system folders take most of the space (logs and tmp folders, safe to erase)
SykesMod said:
try using DiskUsage app, it shows every folder in your phone and how much space they take, also if you have rooted your phone, it shows wich system folders take most of the space (logs and tmp folders, safe to erase)
Click to expand...
Click to collapse
I appreciate your reply, but I don't think that's the problem. I think my internal SD card is f***ed up now. I've tried wiping it all I want but to no avail. Probably something went wrong with rooting it, or installing ClockWorkMod or something. I don't know.
What I do know is that I need help!
Have you found a solution
This is happening to me. Any help on how to set interneal memory to read and write. i cannot save any file to my phone from any apps.
I'll apreciate your help.
"Let me first apologize for the length of this but hopefully someone will be able to help. I have a Sprint Samsung Galaxy S3 SPH-L710 running 4.4.2. I recently attempted to use CMInstaller to load Cyanogenmod (I use otter1 on my Kindle and love Cyanogenmod and I really dislike Samsung's OS and bloatware) but it failed. It would get to the point of "Loading OS" and then the android picture on my phone was laying flat with a red triangle over its chest (I'm guessing that means error). CMInstaller then completed and said everything was successful. My S3 then gave me two yes/no questions but no matter what I answered, it eventually just returned to the stock Samsung OS with no root or superuser. From what I have been reading, this is due to Knox and I need to root my phone and remove Knox. I've found several helpful forums on xda-developers on rooting my phone and deleting Knox.
My issue though is that apparently somehow my phone's internal memory has been set to "read-only" or affected in some other way. The phone still works as a phone and it has allowed me to install apps and I can transfer files to and from both the internal memory and the SD card using my computer. But I've noticed that some apps are acting very strangely.
Amazon Kindle: will not download any books or register that I transferred ebooks to the Kindle folder (and yes, they are in the right folder and the right formats). When I attempt to download a book, the pull down menu for the phone gives me an error of "N/A - Download unsuccessful. Tap to try again." When I tap on that, it goes to a download screen that just sits there and does nothing. If I click on the book in the Kindle app it gives me an error of "Unable to Download. A network connection is required to download your Kindle title. Please connect to a network and try again." During these errors I have network connection (I am able to get online using the Dolphin browser) and have tried multiple different wifi networks and Sprint's network in many different geographical locations. I have tried using my wife's Amazon account on my phone with the exact same result.
Dolphin browser: Will not download anything to the internal memory (immediately results in a "Download unsuccessful") and fails to recognize my external SD card (when attempting to choose it as a download location it displays the message "Can't find file or directory. Please make sure your SD card is ready, and USB Mass Storage is turned off.") My phone is not connected to my computer during this.
Google Drive: Immediately fails to download any file.
doubleTwist: When attempting to set the music location to internal memory, doubleTwist says "It appears that your device has been set to read-only." Can access the SD card and play music found there.
All of the stock Samsung applications can access both internal memory and the SD card with no problem. The camera can save pictures to the internal memory and the SD card, the stock browser can save files with no problems, the voice recorder can record and save without issue and My Files can move, copy and delete files on both the SD card and the internal memory. It could argued that I just use Samsung's apps but I hate Samsung's apps and most of the time there are all hidden/disabled.
All of this started after CMInstaller failed. Is there any way to fix this? More importantly will this stop me from (or mess up) rooting my phone, obliterating Knox and loading Cyanogenmod? Part of me just wants to leave the phone as is since it still works (for the most part) but another, bigger part of me wants to remove Samsung's hold on my phone even more than before."
Hi,
I will have your thread moved to your device section so those that own your device can help.
Good luck!
Problably your problems are caused by CM-installer. Espec., because it tries to change recovery, too. Very comfortable, very fragile. I suggest to rebuild everything. You loose all your settings and data except those on extSdCard. Btw: there is no Knox on S3.
Save your data, as much as possible.
DownloadMode. Flash the newest firmware with Odin.
RecoveryMode. FactoryReset.
You should have a working system now. If yes:
DownloadMode. Root with cfAutoRoot and Odin.
Flash TWRP2.8.1.0 with Odin.
FullWipe. Flash any custom-rom, you want. FactoryReset.
I have a samnsung S5 Plus with Lineage built nightly, the phone restarts quite often, (it could be a problem with the touch, or heating ?). That is why I don't keep the back cover on so I can remove the battery when it gets in that crazy loop and I did that often. (I'm using this phone only at home, so the battery doesnt really fall unexpectedly)
This time I was browsing the internet and tried to post an ad with captha, the phone got quite hot, and I turned it off. Its possible that I removed the battery before it went completely off, and that could be an issue if Android was writing something to disk. But I'm using the card as external storage (no apps installed on it) and I dont understand if the system was writing anything to disk exactly at that moment. Or if there could be any other problem?
When I turned my phone on the microSD card (1 year old, barely used) is not recognized ("the disk inserted was not readable by this computer), both my phone and my macbook ask to format or initialize it.
I don't know what data I lost, and dont know if any data could be recovered, but I'd like to know what you think.
You could recover it but it would be very hard to. I think the SD card is corrupted
I tried data recovery software but no file found, I dont know if I should insist to try other software.
I don't remember if I had important files, there were 15GB, but a lot of backups and install files.
Now I trie dto see if I can format the card but thats no longer an option
"Unable to write to the last block of the device"
I even tried to use some tricks to write zeros first and then to format but that does not work.
Its the first memory that I ever break. And it was new. I dont know if its my fault or its manufacturer's fault...
Hello guys,
I am having problems with my phone, so i am seeking an advice. Do you know any method of how to move files from internal storage to sd card while you are in recovery, or, even better, by using computer, through terminal or something like that? If not of how to move them then at least of how to delete them (only specific files)?
I know that you can factory reset phone what will delete all of your files, but i want to copy (or remove) only a few specific files.
[additional details]
If you want to know more, here is why i need to do it. So, i have Huawei y7 prime, and it has become strange. Ever since i got it, whenever the amount of free space in internal storage dropped below 100 MB, phone popped out low memory warning. But the problem is that it is not possible to dismiss this warning. It is drawn on top of other apps, it offers one and only one option (to perform memory cleaning) and it does not want to go away unless you acctually allow it to perform automatic memory cleaning. The problem is that this very violent warning is repeated every 60 seconds as long as the amount of free memory is below 100 MB. So, in case if this automatic memory cleaning does not clean enough memory to free at least 100 MB, phone will enter infinite loop. It will show low memory warning, then 60 seconds later show another one and so on. And since this message is not dismissible, you actually have to play along and actually start memory cleaning every 60 seconds.
But the real reason why is this a problem is that memory cleaning is so resource intensive operation that all apps often start freezing and not responding while memory cleaning is in progress. But since, if memory cleaning does not recover at least 100 MB of space, phone forces you to perform another memory cleaning, in such case, you have 60 seconds to complete the memory cleaning and switch to another app to manually delete or remove files before another warning pops out and forces you to perform another memory cleaning. Often, after memory cleaning is complete, you have only a few seconds of useful time to try to open another app and delete or copy files. That is not enough, and in case of infinite loop, your phone becomes practicly useless. You have to connect it to a computer and delete or move files through a computer to get rid of this infinite loop.
This all is really bad, but it is solveable. The real problem is that apps become unresponsive while scan is in progress, and in case of infinite loop, they often do not become responsive for a long time. In that case, they start failing and getting closed. Including system ones! So in case of the infinite loop, apps start getting closed one by one and it is only matter of time before some critical system app is closed what forces device to reboot. This behaviour was present ever since i had my first low memory incident on that device after i got it. Surprisingly, after reboot, first memory cleaning usually does recover more than 100 MB of space and infinite loop is broken.
There is another special case of low memory situation, and that is the case when there is no free memory at all, that is, where there is 0 b of free memory left. In such case, the same cleaning loop happens which eventually results with device reboot if i am not able to move or delete files through computer in time to prevent this. But, case when there is exactly 0 b of free memory is special because in that case, when device reboot happens, it sometimes does not manage to boot on the first try and has to reboot twice.
At least that was the case until a few days ago. Things got drasticly worse in the last few days. 0 b low memory incidents started to cause boot loops, the worst kind, infinite ones. Two low memory incidents ago, when incident happened, phone attempted to reboot 4 times before exiting the boot loop. On the previous low memory incident, it took about 16 boots to break out of the boot loop. Now, i am facing another 0 b low memory incident involving a boot loop spanning at least 64 boots and i have no reason to believe that this boot loop is going to end any time soon. Those boot loops only happen when there is 0 b low memory incident. When there is some other low memory incident involving a reboot but with more than 0 b of memory free, the boot loop does not happen. Device reboots only once after what on the first memory cleaning it is able to recover more than 100 MB of free space after what the devices continues functioning normally.
My guess is that Android has to write something durring boot what it cans not in case if there is 0 b of free memory what causes a boot to fail and triggers reboot what causes the bootloop. Although until a few days ago the device was able to boot with 0 b of free memory without problem. So this is strange.
0 b low memory incidents are very common on my phone since i have apps installed which download some live streams automatically in the background, and those streams can take up to 8 gb of free space per stream. So, if live stream happens when i am not around my phone, this app for downloading live streams can easily eat all phones internal memory and create 0 b low memory incident. And, untill few days ago the phone was able to recover from those incidents, almost on a daily basis.
However, now those boot loops started and i am now neither able to recover from 0 b low memory incident by moving or deleting files via phone nor via computer. Since phone does not want to boot as long as there is no free memory in internal storage, both options no longer work.
So this is why i came here, to Android experts. Now, i need a way to copy or delete files from the device while device is not booted. I know the exact paths to files to be moved to sd card, and there is only a few of them, so it can be done one by one by hand.
So, i can not boot the device, but i can turn it off, put it in recovery mode or put it in download mode. Whatever of those 3 is reqired. So, i do have the recovery, but it only offers to do factory reset, to format internal storage, to clean cache and to refresh Android without loosing data by downloading the latest firmware and installing it. The key word here is downloading, what is absolutely useless in case when the reason why phone needs to be recovered is 0 b low memory incident. So, this will not work. I can do factory reset, sure, but i would rather not to have to reinstall everything and set up phone all over again. Unfortunately, recovery does not offer any file manager.
So this is what i am seeking. Some file manager that can be run from recovery, that will enable me to move files to my sd card. Or, the preffered option, some computer program or console (terminal) utility that will act as file manager, that can operate on a device while it is in the download mode, recovery mode or while it is powered off.
Do you know of any such program and what do i need to do to move files to my sd card?
Thank you for any help.
Technically, Android Recovery Mode refers to a special bootable partition, which contains a recovery application - Android Recovery Mode menu - installed in it. A phone's Stock Android Recovery never offers you the option to deal with Android OS's filesystem because when being in Recovery Mode it's not mounted at all - but some Custom Android Recoveries may do.