[Q] Lost all purchased app on play store. - Android Q&A, Help & Troubleshooting

HI all,
I can not download any app and lost all purchased app on play store.
and I sign in another google ac on my nexus 5, I can download all app normally.
but I log in my account to another device, I still cant see the purchased app back!
What's going on with my original account????? Any one know how to fix it??plz!

anyone know how to fix it?

nth0814 said:
HI all,
I can not download any app and lost all purchased app on play store.
and I sign in another google ac on my nexus 5, I can download all app normally.
but I log in my account to another device, I still cant see the purchased app back!
What's going on with my original account????? Any one know how to fix it??plz!
Click to expand...
Click to collapse
Clear data for the app store and then sign into your original account. Also make sure that the account you're trying to use for the paid apps is the on you bought them with originally.
It might also help if you remove your Google account from your phone and try setting it up again.
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SeraphSephiroth said:
Clear data for the app store and then sign into your original account. Also make sure that the account you're trying to use for the paid apps is the on you bought them with originally.
It might also help if you remove your Google account from your phone and try setting it up again.
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
i have try this before, its not works for me.
i still can see the paid app in my google wallet, but nothing in play store.

nth0814 said:
i have try this before, its not works for me.
i still can see the paid app in my google wallet, but nothing in play store.
Click to expand...
Click to collapse
Sooo let me get this straight. Just so I can get my head around it. When you go to the page for the purchased app, it won't let you download it?
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SeraphSephiroth said:
Sooo let me get this straight. Just so I can get my head around it. When you go to the page for the purchased app, it won't let you download it?
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Click to expand...
Click to collapse
if you brought the app and have not download to your phone, they will show "Purchased" on play store.
but now, my play store is showing the price. just like I have not buy this app, but i can see what I buy in google wallet page.

nth0814 said:
if you brought the app and have not download to your phone, they will show "Purchased" on play store.
but now, my play store is showing the price. just like I have not buy this app, but i can see what I buy in google wallet page.
Click to expand...
Click to collapse
And you are sure you are on the same Google account with the same Gmail address you used to first buy the apps? (Remember you can tie more than one Gmail address to the same account)
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SeraphSephiroth said:
And you are sure you are on the same Google account with the same Gmail address you used to first buy the apps? (Remember you can tie more than one Gmail address to the same account)
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
yes, im really sure.

nth0814 said:
yes, im really sure.
Click to expand...
Click to collapse
Out of curiosity, have you tried to re purchase an app?
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SeraphSephiroth said:
Out of curiosity, have you tried to re purchase an app?
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Click to expand...
Click to collapse
Error,
-Error retrieving information from server. [BM-PPH-01]

nth0814 said:
Error,
-Error retrieving information from server. [BM-PPH-01]
Click to expand...
Click to collapse
Aaaah okay. Now we are getting somewhere. How long has it been this way? I.e how long has it been showing you that you have to re buy the apps?
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SeraphSephiroth said:
Aaaah okay. Now we are getting somewhere. How long has it been this way? I.e how long has it been showing you that you have to re buy the apps?
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Click to expand...
Click to collapse
I think this start at yesterday morning.

nth0814 said:
I think this start at yesterday morning.
Click to expand...
Click to collapse
Okay. Clear the cache for the Google play store and give it 24 hours. It seems to be an issue with Google servers syncing between your device and google~
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SeraphSephiroth said:
Okay. Clear the cache for the Google play store and give it 24 hours. It seems to be an issue with Google servers syncing between your device and google~
Sent from my GT-I9505 using Tapatalk
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Click to collapse
okay, dont try to download anymore?

nth0814 said:
okay, dont try to download anymore?
Click to expand...
Click to collapse
Once every couple of hours. It SHOULD come right by itself. Keep trying till it works.
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Related

New Market Broken?

I updated to the new Market today and now when I try to launch it I get a message that I need to login to Google first. Please excuse the brain fart but I can't figure out how to login to Google. I mean I am already logged in o Google as demonstrated by my being able to view my Google mail. I even went to the Google webpage and logged in there.
Any suggestions?
TIA
Umm clear the cache in setting>application?
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alexv59 said:
I updated to the new Market today and now when I try to launch it I get a message that I need to login to Google first. Please excuse the brain fart but I can't figure out how to login to Google. I mean I am already logged in o Google as demonstrated by my being able to view my Google mail. I even went to the Google webpage and logged in there.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try "clear data"
go to setting>applications>manage applications and find the market and clear data
It may be a Google problem. Mine is downn also. I can't sync gmail either right now.
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coolchris305 said:
Umm clear the cache in setting>application?
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Click to expand...
Click to collapse
Clear data and clear cache did not work
EDIT: Clear updates did the trick. Those having a similar problem should try this. Please give me a thanks if it works for you.
EDIT2: Installing the new Market a second time worked. This new Market looks weird. Jut a matter of a newlearning curve.
Thanks!
Yeah looks like a google thing because mibe is also down and I've done everything I can think of except restoring my phone.
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corybucher said:
Yeah looks like a google thing because mibe is also down and I've done everything I can think of except restoring my phone.
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Click to expand...
Click to collapse
Don't restore till you try my steps first.

problem in signing in google

hi
i am unable to sign in google account on my s3. i use different custom roms. today i install 2 new customs rom LIB. i had same problem. i restored the preivous rom in which google account was already registerd. signing in was also failed in my old rom. even google play is also not opening. my Gmail account is opening on my PC.
i have a s 2 phone with stock rom. google mail and google play is also failed to open in s 2 also. I am from pakistan and i want to ask that is any body else is havin this problem? any solution?
oxidil said:
hi
i am unable to sign in google account on my s3. i use different custom roms. today i install 2 new customs rom LIB. i had same problem. i restored the preivous rom in which google account was already registerd. signing in was also failed in my old rom. even google play is also not opening. my Gmail account is opening on my PC.
i have a s 2 phone with stock rom. google mail and google play is also failed to open in s 2 also. I am from pakistan and i want to ask that is any body else is havin this problem? any solution?
Click to expand...
Click to collapse
AoA,
I too am having the same problem. The only ROM in which I can sign google account into is a stock ROM. Download a stock rom from http://forum.xda-developers.com/showthread.php?t=1646610 and install it using ODIN... Once installed, allow Samsung to update files i.e. let Samsung Software Updater run... You will be able to sign into google etc... However if you try going back to a custom ROM, it will be the same problem... Beyond this I too am stuck!!!
So what you are saying is you unable to use your google account on both the S2 and S3? I think there might a problem with your account. Check your account settings.
Did you just enable the 2 step verification for your account?
Sent from my GT-I9300 using xda app-developers app
Nas Eiesefpi said:
So what you are saying is you unable to use your google account on both the S2 and S3? I think there might a problem with your account. Check your account settings.
Did you just enable the 2 step verification for your account?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
No problem with account. I have already mentioned that I can sign in from my laptop
Sent from my GT-I9300 using Tapatalk 2
me too, no problem for me in same case like you...it's strange...
iqsoft said:
AoA,
I too am having the same problem. The only ROM in which I can sign google account into is a stock ROM. Download a stock rom from http://forum.xda-developers.com/showthread.php?t=1646610 and install it using ODIN... Once installed, allow Samsung to update files i.e. let Samsung Software Updater run... You will be able to sign into google etc... However if you try going back to a custom ROM, it will be the same problem... Beyond this I too am stuck!!!
Click to expand...
Click to collapse
But people with stock rom on HTC also facing same problem
Moreover people all over the world not complaining this issue. It's strange
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I am having stock rom on s2
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Solution
oxidil said:
I am having stock rom on s2
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Click to expand...
Click to collapse
All people living in pakistan have this issue and here is the only solution. Download "hotspot shield vpn" , install it and then start protection. It will solve all your google related issues, even you can access youtube by [sohebq]
Google is back again. Google play is opening now but download/update is still not possible
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oxidil said:
Google is back again. Google play is opening now but download/update is still not possible
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Click to expand...
Click to collapse
Try what I said above.. And don't forget to press THANKS once it works!!!
Google play is also working and download /update is possible again
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Can't purchase any apps in Google Play

Hey guys,
For about 5 months now, I've been unable to purchase any apps in Google Play. In fact, I can't even see paid apps, only free ones.
I've tried clearing the data and cache for Google Play. I've restored the device to factory settings using the volume down and power button several times. None of that has worked.
I've emailed Google about it, but they have been useless. The only way for me to get paid apps on my tablet is to purchase them on my phone and then download them on my tablet. Which isn't ideal as some apps are incompatible on my phone. And I've noticed there are a lot of apps incompatible with the Transformer Prime.
I live in the UK and the device is set to UK. Please can someone help, it's driving me mad!
Sent from my GT-I9100 using xda premium
Not a solution but you can also purchase apps on the google play web and push them to your tab.
I can't, when I go through the website, my tablet is greyed out and won't let me purchase apps on to it.
I can't even see paid apps on the website! What the hell is going on??
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Create another google play account to purchase apps for your prime with?!
What about the apps I've purchased with my current Google account, can I still use them?
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Jlcwade said:
What about the apps I've purchased with my current Google account, can I still use them?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Things currently installed shouldnt stop working I would think.
At any rate, it was really a suggestion to narrow the problem down to the account, not your device. Then take that info to google and tell them to freaking fix it.
I'm sure you want to get your gmail etc... so you would have to switch accounts everytime you bought something. Not practical.
You could though say "Hey google, I made this new account named X, logged in with my prime and was able to add apps.
Ah, yes, that's a good idea. I will try that over the weekend. Thanks for the suggestion.
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Well, I tried making another account but it's still not showing any paid apps. I'll send an email to Google, see if they can come up with a solution.
If anyone can think of anything else, please let me know.
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[Q] Long list of apps want full access to me google account?

So i didn't use to get this popup before and now this is the second time i have seen it. i used Vroot to root a few days ago and now i have gotten this popup for the last day or so. why the hell do all these apps need full access to my google account?
http://pic.twitter.com/dHvga6N1Rw
sorry not sure why my pic isn't showing up here is a link to twitter with the image
Anyone?
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Maybe because Google automatically backs up your settings and Wi-Fi passwords and such? Not 100% just throwing sine ideas out.
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klabit87 said:
Maybe because Google automatically backs up your settings and Wi-Fi passwords and such? Not 100% just throwing sine ideas out.
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
yeah i'm not sure, i just hit allow and it hasn't showed back up. i'm hoping i didn't just give out a bunch of my personal info LOL

[Q] Trying to add another Gmail account

Back when my doodle was rooted, i enjoyed the full power of adding and removing google accounts. Now on .22 of course i cant do that, though the accounts i had before are still there (huzzah).
Is there some way to add additional accounts in my situation? Perhaps via another gapp that would ask for signin (and be loadable without play services)?
Thanks in advance.
Dunno but i want a rooted doodle!
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Spec-Chum said:
Dunno but i want a rooted doodle!
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Click to expand...
Click to collapse
I had my doodle rooted in college once...
rootcid said:
Back when my doodle was rooted, i enjoyed the full power of adding and removing google accounts. Now on .22 of course i cant do that, though the accounts i had before are still there (huzzah).
Is there some way to add additional accounts in my situation? Perhaps via another gapp that would ask for signin (and be loadable without play services)?
Thanks in advance.
Click to expand...
Click to collapse
I managed to add another account through using the G+ app, I can't exactly remember how I did it but it is possible by using another google app and signing in.
If only... g+ won't run without services framework. Looking for summat that does...
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