I have read several ways to factory reset the Z-Ultra with the buttons, since my screen cracked and no longer responds to touch.
There an official method? There are like 5 different ones when I Google search and they all fail.
I look in the forums and only found the power + volume up method. Doesn't work.
Wolf-5 said:
I have read several ways to factory reset the Z-Ultra with the buttons, since my screen cracked and no longer responds to touch.
There an official method? There are like 5 different ones when I Google search and they all fail.
I look in the forums and only found the power + volume up method. Doesn't work.
Click to expand...
Click to collapse
This was first thing I thought of.
www.youtube.com/watch?v=W8HVEHNOy7I
Wow thats really awesome! Hoping not to have to spend money since I am just trying to factory reset to sell phone for parts on ebay.
I had a suspicion the Z-Ultra was tablet format OS. Since I had options to download "tablet" versions of apps, like amazon and so on.
Thanks for that video though!!! Super cool! I am gonna see if they works with other phones!
Wolf-5 said:
Wow thats really awesome! Hoping not to have to spend money since I am just trying to factory reset to sell phone for parts on ebay.
I had a suspicion the Z-Ultra was tablet format OS. Since I had options to download "tablet" versions of apps, like amazon and so on.
Thanks for that video though!!! Super cool! I am gonna see if they works with other phones!
Click to expand...
Click to collapse
I think Google may have a remote wipe but that probably needs to be enabled beforehand.
Edit.. Some phones support otg but don't supply pin out power to micro USB so a y-cable is required ( similar to how mhl adapter needs external power source).
https://support.google.com/accounts/answer/3265955?hl=en
I just checked in Google device manager and it was enabled by default on mine.
Ok I will try it.
Will have to put the sim card back in till it completes if it lets me. I hope it leaves the sim card alone since I think it deletes all data on phone and SD card.
Wolf-5 said:
Ok I will try it.
Will have to put the sim card back in till it completes if it lets me. I hope it leaves the sim card alone since I think it deletes all data on phone and SD card.
Click to expand...
Click to collapse
Wish I knew more about how it works...let me know how it turns out.
piece byinva
adfurgerson said:
Wish I knew more about how it works...let me know how it turns out.
Click to expand...
Click to collapse
Will do
Can't you just use a tv out mhl adapter and use your tv as a screen?
jutley said:
Can't you just use a tv south mhl adapter and use your tv as a screen?
Click to expand...
Click to collapse
I can see the screen. It shows just fine. I just can't control the phone. The touch on screen stopped working. Can't get passed the lock screen. can't do anything.
The keyboard thing would work. but rather try the google device "erase" phone option. trying to avoid buying things to clear the phone to sell it for parts.
Wonder if a usb coupler would work... use the keyboard and the stock usb cable. Hmmmm.....
Sure you can do a factory reset using adb commands google it.
http://forum.xda-developers.com/showthread.php?t=2277765
Wolf-5 said:
I can see the screen. It shows just fine. I just can't control the phone. The touch on screen stopped working. Can't get passed the lock screen. can't do anything.
The keyboard thing would work. but rather try the google device "erase" phone option. trying to avoid buying things to clear the phone to sell it for parts.
Wonder if a usb coupler would work... use the keyboard and the stock usb cable. Hmmmm.....
Click to expand...
Click to collapse
I am pretty sure you need an "otg" cable with pin 4 jumpered to pin 5.
http://forum.xda-developers.com/showthread.php?t=1828032
You should be able to skip the powered part from what I gathered watching YouTube I posted earlier.
jutley said:
Sure you can do a factory reset using adb commands google it.
http://forum.xda-developers.com/showthread.php?t=2277765
Click to expand...
Click to collapse
I can't access the phone at all. It requires me to be in the OS to "allow" the PC to see the phone. I can see the in the notification area of the phone in the lock screen that the phone is waiting to give permission. But no screen function, no getting past lock screen.
Unless I am mistaken that there is no need to grant the PC permission to see the phone.
adfurgerson said:
I am pretty sure you need an "otg" cable with pin 4 jumpered to pin 5.
http://forum.xda-developers.com/showthread.php?t=1828032
You should be able to skip the powered part from what I gathered watching YouTube I posted earlier.
Click to expand...
Click to collapse
Your right.
I ordered the OTG cable from amazon. it is just under $4 and I have prime so I will get it saturday (2 days). I will do the Google erase and see if that works.
Will report both once done. I will test the cable even if the Google method works and let you guys know.
W..wh...why don't you just flash a stock FTF in Flashtool? Kick it into Flashmode (VOL DOWN + Connect it through USB) and hit the road, Jimmy. No need to touch the screen, and Flashtool will wipe everything.
Hey @Wolf-5 ^^^^^ look up there, hopefully you have notifications on.
I Really want to try keyboard approach first. Will allow me to get pics from phone that are in internal memory.
Then curious to try the Google erase phone. Never know when phone gets lost or stole. Good to see how it works.
Wolf-5 said:
I Really want to try keyboard approach first. Will allow me to get pics from phone that are in internal memory.
Then curious to try the Google erase phone. Never know when phone gets lost or stole. Good to see how it works.
Click to expand...
Click to collapse
Alright, but you're doing it the hard way. To get to your stuff, use a OTG adapter and a mouse. I've used it several times just for fun and it works perfect. No need to connect a whole keyboard.
LordManhattan said:
Alright, but you're doing it the hard way. To get to your stuff, use a OTG adapter and a mouse. I've used it several times just for fun and it works perfect. No need to connect a whole keyboard.
Click to expand...
Click to collapse
Your right thats what i meant. Just mouse.
Related
I have an htc touch pro and it wont sync. to anything. Even my car stereo, witch has a usb port so u can sync music to it, wont work. once in a while it will but most of the time it wont. i have tried everything, but still no luck. I tied a new cable, different computers, everything. I may have to be forced to brick it and get a new one for free from sprint.(i have an insurance plan that will replace it for free if its bricked). Any ideas?
p.s: i have looked everywhere but i cant find how to flash a ROM from internal storage on a touch pro. only a touch diamond. any help?
I am not positive I am understanding you 100%, but here is my take. If you are having problems with it conecting to Activesync, try going into Settings - Connections - USB to PC and make sure the "Enable faster data synchronization" checkbox is unchecked. Many systems cannot take advantage of this.
As far as syncing from the storage card, simply extract the .nbh file and rename it to Raphimg.nbh put it on the root of your storage card and enter the bootloader mode ( I think it is holding the volume down button and the power button at the same time and using the stylus on the bottom to reset. kepp holding them until the tri-color screen appears.)
Good luck, and if I didn't understand you, sorry.
Rush_man said:
I have an htc touch pro and it wont sync. to anything. Even my car stereo, witch has a usb port so u can sync music to it, wont work. once in a while it will but most of the time it wont. i have tried everything, but still no luck. I tied a new cable, different computers, everything. I may have to be forced to brick it and get a new one for free from sprint.(i have an insurance plan that will replace it for free if its bricked). Any ideas?
p.s: i have looked everywhere but i cant find how to flash a ROM from internal storage on a touch pro. only a touch diamond. any help?
Click to expand...
Click to collapse
Uhmm, I made a full thread on flashing the device, including flashing from a SD card. Also, the other thing is that your USB jack might be broken, which may be the reason for the occasional connection. If you have the insurance, don't mess with the phone any longer. Back up your data and take it to the Sprint store claiming that it does not work.
Good luck!
egzthunder1 said:
Uhmm, I made a full thread on flashing the device, including flashing from a SD card. Also, the other thing is that your USB jack might be broken, which may be the reason for the occasional connection. If you have the insurance, don't mess with the phone any longer. Back up your data and take it to the Sprint store claiming that it does not work.
Good luck!
Click to expand...
Click to collapse
I guess i didn't look well enough. anyway, i have to brick it if i were to take it back. I unlocked it and now im using Energy rom 3.0. Witch sprint wont like, i guarantee you. I cant re-lock it because that requires it to sync, which it wont. If i brick it the third part retailer i would go to(because the sprint store doesn't do insurance claims) would just say screw it and order a new one(this is my third touch pro in less then a year). But i will flash it from main memory i guess. It would be nice if it would sync tho.
Thanks, Rushman
Hi All,
Was holding phone to head on my shoulder and it slipped off. Fell to hard surface. Back & battery door flew off. Reassembled and while I can hear it and it seems to be functioning as it should, the screen is black and doesn't respond to touch (called phone, screen won't lite up, pressed where "Answer" would be and it will not answer).
So, conceded to the fact the phone needs to be replaced.
BUT
Is there any way I can retrieve my data off the phone to put on the replacement? I've got Titanium Backup installed on the phone, but without a working screen, kinda useless.
Is there some way to operate Titanium Backup (or some other product) from my PC and retrieve/backup my data to be able to restore to a replacement phone?
I can hook up the data cable to the PC and browse the phone if that helps/matters.
TIA for any help!
If you saved your Titanium Backups to the SD card and if you have a recent complete (full) backup, you should be okay. Try reading the SD card by using the micro USB cable connected to the Atrix and a PC. If that doesn't work, use a micro SD to standard USB adapter and plug it into a PC. Your TIBu files should be there.
Good luck
My last backup was about a week ago. I've got a few things that are newer than that which I would like to be able to salvage if at all possible.
ADB
Just mount it with adb and pull everything off with android commander or something.
You can try something more..stupid..
If you have multimedia dock, or a usb hub with voltage, connect it, use webtop with a mouse
Said already stupid
But if you have these and it works, you can make a newest backup with tibu
Sent from my MB860 using XDA App
Try screencast. This will allow you to operate phone without the screen working all other methods mentioned won't work because you have to select something for them to work via the phone. I'll get the link
Sent from my MB860 using Tapatalk
http://code.google.com/p/androidscreencast/
Here is the link. it works. Make sure too launch the program, using adb commands don't work for me.
Sent from my MB860 using Tapatalk
Paschalis;[URL="tel:16536352" said:
16536352[/URL]]You can try something more..stupid..
If you have multimedia dock, or a usb hub with voltage, connect it, use webtop with a mouse
Said already stupid
But if you have these and it works, you can make a newest backup with tibu
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I don't think your solution to be stupid at all!
Actually it should work great if the phone still works minus the screen and digitizer.
To the OP, if you don't have a dock or Lapdock, I'm sure you can walk in an AT&T store and ask them to let you hook up your Atrix and external drive or thumb drive to one of their lapdocks and transfer your info. I'm sure they will let you.
I've done it once before I got my Lapdock and wanted to check my hacked Atrix!
Oh and forgot to mention that maybe you can find a screen replacement over at CNN.CN and do the replacement yourself. That is if Motorola does not honor your warranty.
Good luck!
My screen broke and nothing on screen is viewable. I also need to drag down and enable USB via my notification bar so anything via USB is pretty much out of the question. Is there any way to restore this phone? Somebody will buy it broken, but it still has all my info on it.
Do you have clockworkmod recovery installed?
Mhl adapter would probably do the trick.
Sent from my SAMSUNG-SGH-I777 using xda premium
kletiz said:
Mhl adapter would probably do the trick.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
That would work on TW based ROMs. But I think on the other thread the OP made about this he mentioned he is on MIUI. In my experience the MHL adapter does not work on MIUI. But you could use Odin to load a TW based ROM, then use the MHL adapter to copy items to a microSD card, or delete them, or format internal SD. But you can't use USB and MHL at the same time.
Sent from my Galaxy S II (i777)
But, if he has cwm recovery installed I believe we can talk him through the hard key sequence required for a wipe and factory reset.
OhmEye said:
But, if he has cwm recovery installed I believe we can talk him through the hard key sequence required for a wipe and factory reset.
Click to expand...
Click to collapse
That won't wipe the internal memory, like pictures and other files, just the apps.
Sent from my Galaxy S II (i777)
try "fastboot" under ADB command, look up this link for background
http://wiki.cyanogenmod.com/wiki/Fastboot
and basically all you need is to run this: (-w switch takes care of wiping userdata)
fastboot -w
Guys, I ended up being able to project the phones sceen onto my PC via androidscreencast. I finally did a restore but the phone was still rooted and was running MIUI.
The problem is the screencast doesnt work when you go into Clockwork or download mode, so I was blind trying to navigate the menus to flash stock software. Long story short the phone ended up not turning on anymore despite being plugged in, battery removed, everything. It wouldnt work on screencast anymore so I just sold it to my brothers friend who might fix it or sell it for parts.
Not really a biggie for me since I only shelled out 50 via bucks for it via radioshack and got 70 back.
Now im phoneless, waiting for the GS3
Thanks for the help
So glad you worked it out, and congratulations on the unscheduled upgrade. ;-)
I never considered the video-out solution. Talk about thinking outside of the box! Did the screen input still work with it broken?
CollegeProfesor said:
Now im phoneless, waiting for the GS3 p
Click to expand...
Click to collapse
You may be waiting a while...
So somehow my screen cracked while in my pocket yesterday and i dont know how? Unless i bumped into something but i dont remember anything hard enough to cracked the screen but anyway now i cant use the phone. I bought the 2 year plan with ADH from sony so when my experience is all over ill do a review thread but for now i need to completely restore the phone to remove all my information, debit card info etc. Before i send it in. Anyone no how to do it from a computer? Because like i said the phone is unuseable. And the xperia support line is closed for the holiday. Any help is appreciated.
NuttinSpecial said:
So somehow my screen cracked while in my pocket yesterday and i dont know how? Unless i bumped into something but i dont remember anything hard enough to cracked the screen but anyway now i cant use the phone. I bought the 2 year plan with ADH from sony so when my experience is all over ill do a review thread but for now i need to completely restore the phone to remove all my information, debit card info etc. Before i send it in. Anyone no how to do it from a computer? Because like i said the phone is unuseable. And the xperia support line is closed for the holiday. Any help is appreciated.
Click to expand...
Click to collapse
Need more info... Was the phone rooted? What rom and kernel? Was usb debugging enabled?
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
Need more info... Was the phone rooted? What rom and kernel? Was usb debugging enabled?
Click to expand...
Click to collapse
No rooting or anything. I dont do all that fancy stuff lol. It was pretty much all stock with some apps downloaded.
NuttinSpecial said:
No rooting or anything. I dont do all that fancy stuff lol. It was pretty much all stock with some apps downloaded.
Click to expand...
Click to collapse
Depending on your lockscreen setup try plugging into pc companion and do a repair.
If you can't get a connection cos you can't unlock the phone, then you could try an mhl cable to port the screen to a monitor and do a normal factory reset via settings menu.
If you know you have usb debugging enabled then you can use adb commands.
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
If you can't get a connection cos you can't unlock the phone, then you could try an mhl cable to port the screen to a monitor and do a normal factory reset via settings menu.
Click to expand...
Click to collapse
Thanks for the idea. I completely forgot i had a usb on the go adapter. I plugged it in and used a wired mouse and it worked just fine. I managed to save my pics and reset the phone. Thanks man!
NuttinSpecial said:
Thanks for the idea. I completely forgot i had a usb on the go adapter. I plugged it in and used a wired mouse and it worked just fine. I managed to save my pics and reset the phone. Thanks man!
Click to expand...
Click to collapse
Nice one. Glad it's sorted.
Sent from my C6833 using XDA Premium 4 mobile app
This device is EOL I realize but I would like to root it. Problem is I can't get any pc's to even acknowledge it is plugged in. Can I get this thing rooted again without ADB???
My bootloader is unlocked from when I first got the device.
EDIT: So it was the USB port that was bad. Ordered a daughter board from E-Bay and now I have working ADB. I'm going to leave this thread open in case someone does figure out a way to get root without adb...
andyroidking said:
This device is EOL I realize but I would like to root it. Problem is I can't get any pc's to even acknowledge it is plugged in. Can I get this thing rooted again without ADB???
My bootloader is unlocked from when I first got the device.
Click to expand...
Click to collapse
If you can't get the drivers set up, try Wug's NRT toolkit. He has a walk-through on setting up/removing/reinstalling drivers. You don't need ADB to root, but you do need to boot into a custom recovery to install a root program (I use SuperSu). You can boot a recovery via CMD from fastboot as long as the recovery is in your adb/fastboot data folder.
FWIW, NRT can do all.
Sent from my Nexus 9 using Tapatalk
ritchea said:
If you can't get the drivers set up, try Wug's NRT toolkit. He has a walk-through on setting up/removing/reinstalling drivers. You don't need ADB to root, but you do need to boot into a custom recovery to install a root program (I use SuperSu). You can boot a recovery via CMD from fastboot as long as the recovery is in your adb/fastboot data folder.
FWIW, NRT can do all.
Sent from my Nexus 9 using Tapatalk
Click to expand...
Click to collapse
I'm really thinking it is my connector. Sometimes it doesn't even charge. I guess I could try to boot one of my pc's into a live Linux distro. I never had issues when I ran Arch. Actually I could try it on my server. It is an Odroid XU4 though but it runs Arch... Thanks.
Cables are most often the cause.
ritchea said:
Cables are most often the cause.
Click to expand...
Click to collapse
Linux doesn't recognize it either. I assume it is the port/cable. The original cable is long gone but I have many brand new Anker and other brands but none work for connecting... Guess I'm screwed. Really wanted root because I'm having issues with battery drain again and the screen not coming on. I wanted to get a custom kernel running... Oh well.
I use off-brand cable exclusively. Have you tried uninstalling all Android USB connections then allowing an auto re-install? I've had to do that with my N9 at times. A few times, the driver showed up in device hardware but nothing further (connection). I right-clicked and updated driver-just went through the process with no new driver just basically re-install. Once, it was the cable but all others worked.
ritchea said:
I use off-brand cable exclusively. Have you tried uninstalling all Android USB connections then allowing an auto re-install? I've had to do that with my N9 at times. A few times, the driver showed up in device hardware but nothing further (connection). I right-clicked and updated driver-just went through the process with no new driver just basically re-install. Once, it was the cable but all others worked.
Click to expand...
Click to collapse
I tried removing everything. It never even acknowledges it is even plugged in. I also tried on 1 brand new Windows system. Same deal. I did a live boot of Linux and nothing. I tried on my Odroid and nothing. I'm not new to this and have many PC's and other devices but none work.
Only thing I noticed is under developer options it comes up as ptp or mtp but if I try changing it I will always say charging no matter what I pick.... So I never even get a USB permission dialog...
As this isn't new territory, you know some cables don't have pin config for data transfer.
Are you able to get recognition of your device with ADB devices command?--recognized but unauthorized?
[C:\Program Files (x86)\Android\sdk\platform-tools>adb devices
List of devices attached
007667324ccb229b unauthorized]
ritchea said:
As this isn't new territory, you know some cables don't have pin config for data transfer. Have you done a factory reset? That may be the only way to get proper permissions for PC again.
Click to expand...
Click to collapse
Yup... And I'm doing it again now. This time both in Android then from the bootloader (pwr+dn).
Also apparently when I flash stock back on this a year ago for my son to use I never flashed the recovery image, or not correctly because there is no recovery at all. Just hboot... When I select recovery I get the dead Android..
I altered my previous response. Andy lying on his back is the stock recovery portal. You have to hold power button then push/release vol+. It can be tricky, but pretty sure that's the sequence. I'll flash stock recovery to double check if needed.
ritchea said:
I altered my previous response. Andy lying on his back is the stock recovery portal. You have to hold power button then push/release vol+. It can be tricky, but pretty sure that's the sequence. I'll flash stock recovery to double check if needed.
Click to expand...
Click to collapse
I have to go do some other stuff right now... I think he had the triangle exclamation in his chest though... I'll try some more later. Thanks!
When you have time https://youtu.be/DuuSTnbQSlM
ritchea said:
When you have time https://youtu.be/DuuSTnbQSlM
Click to expand...
Click to collapse
Doh! I'm so spoiled with rooted devices and twrp I forget you have to jump through hoops to get into some recoveries... So, I did the Android reset, Hboot reset and stock recovery hard reset. And no changes. Still only charges. Oh, well. Thanks again.
Quick update... Ordered a usb daughter board from e-bay. Last $10 I'll spend on this device...
andyroidking said:
Quick update... Ordered a usb daughter board from e-bay. Last $10 I'll spend on this device...
Click to expand...
Click to collapse
My USB started acting up on mine too. Watching a movie with a USB otg and it just stopped. I then discovered the only way for it to work was to jiggle it then hold it in a certain angle. I'm guessing something is loose. I haven't opened her up yet. I'd like to grab a new USB port for mine. Is it soldered to the daughterboard? Seems like changing the daughterboard will be easier.
madbat99 said:
My USB started acting up on mine too. Watching a movie with a USB otg and it just stopped. I then discovered the only way for it to work was to jiggle it then hold it in a certain angle. I'm guessing something is loose. I haven't opened her up yet. I'd like to grab a new USB port for mine. Is it soldered to the daughterboard? Seems like changing the daughterboard will be easier.
Click to expand...
Click to collapse
A few screws... I had to fix my camera because I pulled the back off wrong trying to disconnect the battery a while ago. Just gotta be careful. When the part comes in I'll update.
Video:
https://www.ifixit.com/Guide/Nexus+9+USB+Daughterboard+Replacement/43021
eBay store:
http://www.ebay.com/itm/For-Google-...e=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649
andyroidking said:
A few screws... I had to fix my camera because I pulled the back off wrong trying to disconnect the battery a while ago. Just gotta be careful. When the part comes in I'll update.
Video:
https://www.ifixit.com/Guide/Nexus+9+USB+Daughterboard+Replacement/43021
eBay store:
http://www.ebay.com/itm/For-Google-...e=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649
Click to expand...
Click to collapse
I looked it up and saw it. I noticed the rear camera was attached. Thanks for the info. I changed the screen on my n7 2013, but never thought to change the port on this one. D'oh.
@madbat99 @ritchea
Got the daughter board from China. About 25 minutes to install (I'm getting real good at taking this device apart now...lol). Powered up and connected to my Windows machine. And... It is recognized now! Can't believe I fought so long thinking it was a driver/windows issue.
After taking it out I can see why it would wear out/break. Cheap plastic and it has such a large opening on the outside my son probably tried all the time to plug it in wrong...
@ritchea thanks for your help!
@andyroidking,
I did nothing but super glad you were able to fix it!...and share it with the community.
andyroidking said:
@[email protected]
Got the daughter board from China. About 25 minutes to install (I'm getting real good at taking this device apart now...lol). Powered up and connected to my Windows machine. And... It is recognized now! Can't believe I fought so long thinking it was a driver/windows issue.
After taking it out I can see why it would wear out/break. Cheap plastic and it has such a large opening on the outside my son probably tried all the time to plug it in wrong...
@ritchea thanks for your help!
Click to expand...
Click to collapse
I ordered one from the link you provided. Coming from China so I hope it doesn't take too long. Can't wait. The port is waaaay to big, too much room to jiggle around. Hope this fixed my problem too.