Hi All,
Was holding phone to head on my shoulder and it slipped off. Fell to hard surface. Back & battery door flew off. Reassembled and while I can hear it and it seems to be functioning as it should, the screen is black and doesn't respond to touch (called phone, screen won't lite up, pressed where "Answer" would be and it will not answer).
So, conceded to the fact the phone needs to be replaced.
BUT
Is there any way I can retrieve my data off the phone to put on the replacement? I've got Titanium Backup installed on the phone, but without a working screen, kinda useless.
Is there some way to operate Titanium Backup (or some other product) from my PC and retrieve/backup my data to be able to restore to a replacement phone?
I can hook up the data cable to the PC and browse the phone if that helps/matters.
TIA for any help!
If you saved your Titanium Backups to the SD card and if you have a recent complete (full) backup, you should be okay. Try reading the SD card by using the micro USB cable connected to the Atrix and a PC. If that doesn't work, use a micro SD to standard USB adapter and plug it into a PC. Your TIBu files should be there.
Good luck
My last backup was about a week ago. I've got a few things that are newer than that which I would like to be able to salvage if at all possible.
ADB
Just mount it with adb and pull everything off with android commander or something.
You can try something more..stupid..
If you have multimedia dock, or a usb hub with voltage, connect it, use webtop with a mouse
Said already stupid
But if you have these and it works, you can make a newest backup with tibu
Sent from my MB860 using XDA App
Try screencast. This will allow you to operate phone without the screen working all other methods mentioned won't work because you have to select something for them to work via the phone. I'll get the link
Sent from my MB860 using Tapatalk
http://code.google.com/p/androidscreencast/
Here is the link. it works. Make sure too launch the program, using adb commands don't work for me.
Sent from my MB860 using Tapatalk
Paschalis;[URL="tel:16536352" said:
16536352[/URL]]You can try something more..stupid..
If you have multimedia dock, or a usb hub with voltage, connect it, use webtop with a mouse
Said already stupid
But if you have these and it works, you can make a newest backup with tibu
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I don't think your solution to be stupid at all!
Actually it should work great if the phone still works minus the screen and digitizer.
To the OP, if you don't have a dock or Lapdock, I'm sure you can walk in an AT&T store and ask them to let you hook up your Atrix and external drive or thumb drive to one of their lapdocks and transfer your info. I'm sure they will let you.
I've done it once before I got my Lapdock and wanted to check my hacked Atrix!
Oh and forgot to mention that maybe you can find a screen replacement over at CNN.CN and do the replacement yourself. That is if Motorola does not honor your warranty.
Good luck!
Related
So ive had my galaxy s 2 for a few months now, downloaded hundreds of songs, taken near a thousand photos, and yesterday the digitizer/lcd was shattered after being sat on. I can't replace this phone, and my parents who own the contract didn't purchase insurance for it. I am nearly broke, and the repair costs for this part is over 200$, and my parents refuse to pay for this. All I need to do is copy all of the files from my phone to my computer, but i cannot enable mass storage to access the pictures/music on the internal storage because the screen is out. Does anyone have an idea as to how I could fix this, or move the files off of the phone? A thousand thanks to whoever could help me in this/:
DaltonCope said:
So ive had my galaxy s 2 for a few months now, downloaded hundreds of songs, taken near a thousand photos, and yesterday the digitizer/lcd was shattered after being sat on. I can't replace this phone, and my parents who own the contract didn't purchase insurance for it. I am nearly broke, and the repair costs for this part is over 200$, and my parents refuse to pay for this. All I need to do is copy all of the files from my phone to my computer, but i cannot enable mass storage to access the pictures/music on the internal storage because the screen is out. Does anyone have an idea as to how I could fix this, or move the files off of the phone? A thousand thanks to whoever could help me in this/:
Click to expand...
Click to collapse
Is Android Debugging on? Then you probably could get ADB to work.
If not, then...
Thats the thing. the screens black on my phone cause its broken, so i cant check if its on or not. idk how to use mass storage w/o this):
Droid VNC server may be an option, if you can somehow get it to work.
You have to download the app on the market to vnc with the computer, it would work if I wouldve already downloaded it.. I cant do anything on my phone at all. Thanks for the attempt though
DaltonCope said:
Thats the thing. the screens black on my phone cause its broken, so i cant check if its on or not. idk how to use mass storage w/o this):
Click to expand...
Click to collapse
sure you can, plug it in to your computer and just run adb devices, if it shows up, then debugging is on, if it is off it will tell you no device found
so to pull all the files off your sdcard assuming debugging is on..
1. in adb mount the sdcard (I forget the command off the top of my head, but google is your friend)
2. adb pull /sdcard some_folder_name_in_your_sdk_directory
DaltonCope said:
You have to download the app on the market to vnc with the computer, it would work if I wouldve already downloaded it.. I cant do anything on my phone at all. Thanks for the attempt though
Click to expand...
Click to collapse
Assuming I understand this correctly, you can still download apps to your phone by logging in to the market from your computer. This may still be an option.
Sent from my SGH-I777 using XDA
Sent from my SGH-I777 using XDA
I'm stupid when it comes to this stuff, but if your using stock-based rom you could use kies air
Sent from my SGH-I777 using XDA
glad4pie said:
I'm stupid when it comes to this stuff, but if your using stock-based rom you could use kies air
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
he can't use scree. Kies you need to run it from a I.. phone so it connects with pc
Sent from my SAMSUNG-SGH-I777 using xda premium
If you boot into recovery mode and use some pictures of recovery mode to get to USB mass storage option, maybe that would work?
Could also try adb pull-ing.
Sent from my SGH-I897
You could always look around eBay craigslist or anywhere else you can think of and you might get lucky in finding a cheap gs2 that doesn't work but the screen is still intact or maybe if you know anyone that maybe willing to let you borrow their screen from their phone for yours if you know how to. I just haven't pulled apart any phones since I came
To the US in 2002 so I'm not sure if its still that simple to do.
I haven't tried it yet so some of the others may be able to chime in but what about the possibility of using the HDMI adapter. I have looked at purchasing one and they are not very expencive depending on the source. I just do not know if it will automatically output the video when connected or it needs to be enabled.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Mounting SD in recovery sounds like your best bet
Sent from my SGH-I777 using XDA Premium App
jpruett79 said:
I haven't tried it yet so some of the others may be able to chime in but what about the possibility of using the HDMI adapter. I have looked at purchasing one and they are not very expencive depending on the source. I just do not know if it will automatically output the video when connected or it needs to be enabled.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
it automatically works. nothing needs to be enabled
1) If you had USB debugging enabled, you can use ADB. If you're not sure - try it.
2) If you had a custom kernel with CWM installed, you can use ADB from within recovery. Recovery does not normally mount the sdcard but you can do it manually via ADB. I can provide info on this IF you can get ADB connecting first
3) HDMI is another possibility - although controlling the device will be problematic if the touchscreen is also failed. (It's possible that touchscreen is semiworking and main AMOLED is busted.)
For getting ADB installed and running, try Droid Explorer.
Been there done that.
Unfortunately, it'll cost some money to do a diy fix with this phone.
Last summer I dropped my htc aria onto gravel and the glass shattered. I googled around and found an oem digitizer for 30 bucks on ebay, and some great how-to-tear-apart your phone videos on youtube. 5 hours and multiple clumps of hair ripped out later, I got the thing fixed. Granted the light from the soft keys now bleeds onto the screen (thankfully CM7 let me disable them) and the trackpad became recessed in too far to use. But it still got me through until I got my SGS2.
Only thing is, my lcd still worked, it was just the glass digitizer that broke.
MikeyMike01 said:
If you boot into recovery mode and use some pictures of recovery mode to get to USB mass storage option, maybe that would work?
Could also try adb pull-ing.
Sent from my SGH-I897
Click to expand...
Click to collapse
+1
This is probably your best bet if adb doesn't work.
I have CWM flashed, but I cant tell if im in recovery after holding down the buttons. And im not sure how to view the pictures after i take them in the mode..
You should be able to plug it in to your computer and MTP should connected automatically allowing you to copy your files
My screen broke and nothing on screen is viewable. I also need to drag down and enable USB via my notification bar so anything via USB is pretty much out of the question. Is there any way to restore this phone? Somebody will buy it broken, but it still has all my info on it.
Do you have clockworkmod recovery installed?
Mhl adapter would probably do the trick.
Sent from my SAMSUNG-SGH-I777 using xda premium
kletiz said:
Mhl adapter would probably do the trick.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
That would work on TW based ROMs. But I think on the other thread the OP made about this he mentioned he is on MIUI. In my experience the MHL adapter does not work on MIUI. But you could use Odin to load a TW based ROM, then use the MHL adapter to copy items to a microSD card, or delete them, or format internal SD. But you can't use USB and MHL at the same time.
Sent from my Galaxy S II (i777)
But, if he has cwm recovery installed I believe we can talk him through the hard key sequence required for a wipe and factory reset.
OhmEye said:
But, if he has cwm recovery installed I believe we can talk him through the hard key sequence required for a wipe and factory reset.
Click to expand...
Click to collapse
That won't wipe the internal memory, like pictures and other files, just the apps.
Sent from my Galaxy S II (i777)
try "fastboot" under ADB command, look up this link for background
http://wiki.cyanogenmod.com/wiki/Fastboot
and basically all you need is to run this: (-w switch takes care of wiping userdata)
fastboot -w
Guys, I ended up being able to project the phones sceen onto my PC via androidscreencast. I finally did a restore but the phone was still rooted and was running MIUI.
The problem is the screencast doesnt work when you go into Clockwork or download mode, so I was blind trying to navigate the menus to flash stock software. Long story short the phone ended up not turning on anymore despite being plugged in, battery removed, everything. It wouldnt work on screencast anymore so I just sold it to my brothers friend who might fix it or sell it for parts.
Not really a biggie for me since I only shelled out 50 via bucks for it via radioshack and got 70 back.
Now im phoneless, waiting for the GS3
Thanks for the help
So glad you worked it out, and congratulations on the unscheduled upgrade. ;-)
I never considered the video-out solution. Talk about thinking outside of the box! Did the screen input still work with it broken?
CollegeProfesor said:
Now im phoneless, waiting for the GS3 p
Click to expand...
Click to collapse
You may be waiting a while...
I am wondering if there's an app that is known to root ATT Samsung Note i717 on ver 4.0.4. I want to undelete photos but the only apps I find such as DiskDigger are for rooted phone's only. I have tried Z4 and OneClickRoot both didn't work.
Alternatively is there an app that anyone has used to undelete pics from an unrooted I717? That's all I want to do after all.
The long story is I picked up the phone off ebay with a non working USB port for a good deal. I replaced the USB port - unfortunately it only works with a wall charger type, it doesn't work with a USB type charger. So the phone cannot connect to my laptop via USB. That was ok for a wife phone until we need to undelete accident pics from off the phone that Geico is requiring to process our claim.
Somehow I can hold the USB cable tightly at an angle and it connects to the laptop as long as I am still. I figure if there's a windows app that can undelete then I can hold and try to work it out. But it's impossible to hold the cable in attempting to rooting the phone normally for the entire rooting process. That's why an app would be great.
jayinc11 said:
I am wondering if there's an app that is known to root ATT Samsung Note i717 on ver 4.0.4. I want to undelete photos but the only apps I find such as DiskDigger are for rooted phone's only. I have tried Z4 and OneClickRoot both didn't work.
Alternatively is there an app that anyone has used to undelete pics from an unrooted I717? That's all I want to do after all.
The long story is I picked up the phone off ebay with a non working USB port for a good deal. I replaced the USB port - unfortunately it only works with a wall charger type, it doesn't work with a USB type charger. So the phone cannot connect to my laptop via USB. That was ok for a wife phone until we need to undelete accident pics from off the phone that Geico is requiring to process our claim.
Somehow I can hold the USB cable tightly at an angle and it connects to the laptop as long as I am still. I figure if there's a windows app that can undelete then I can hold and try to work it out. But it's impossible to hold the cable in attempting to rooting the phone normally for the entire rooting process. That's why an app would be great.
Click to expand...
Click to collapse
Can you not use Kies? It can be a wireless thing. Won't have to root? I'm guessing. First I've heard of anybody wanting to undelete. I had to read it a few times. lol
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Take the sd card out and use a pc utility to recover your lost photos.
Thanx for replying guys.
Well when the pics were taken the SD card was not in the phone so they had been stored on the phone memory. Neither did we have dropbox setup to upload real time. It does connect via Kies but that app doesn't have undeleting or restore deleted pics function.
So what I am trying to do is to recover the deleted photos from the phone's internal memory. I found this app DiskDigger but it's for rooted units. I would like to root this phone preferably with an app because the charging port on it doesn't work (ordered one but it ain't getting here fast enough, for now might as well try something). I tried this method here but encountered this error. At the moment due to a bad charging port there's no way to root it with my PC.
BTW Is undeleting in Android strange or not uncommon? I have found quite a bit of it on the web. Further, I also found an android recycle bin that seems to work->Dumpster. Wish I had it installed before all this. So still looking for a way to undelete/restore the pics, or a rooting app that will work with i717.
Which version are you running? I am assuming you are running 4.1.2?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Reenee said:
Which version are you running? I am assuming you are running 4.1.2?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
4.0.4 stock
Replace the charging port, root the phone, install the app, problem solved.
rangercaptain said:
Replace the charging port, root the phone, install the app, problem solved.
Click to expand...
Click to collapse
Port is now replaced. My buddy mentioned if I root the phone via my laptop that will delete/overwrite everything that I want to undelete. Is that correct?
P/S
I apologize if this is too obvious but for me all this is an uncharted territory.
Rooting means changing the permission to access the root directory of the operating sysyem. The process doesn't delete anything.
I have read several ways to factory reset the Z-Ultra with the buttons, since my screen cracked and no longer responds to touch.
There an official method? There are like 5 different ones when I Google search and they all fail.
I look in the forums and only found the power + volume up method. Doesn't work.
Wolf-5 said:
I have read several ways to factory reset the Z-Ultra with the buttons, since my screen cracked and no longer responds to touch.
There an official method? There are like 5 different ones when I Google search and they all fail.
I look in the forums and only found the power + volume up method. Doesn't work.
Click to expand...
Click to collapse
This was first thing I thought of.
www.youtube.com/watch?v=W8HVEHNOy7I
Wow thats really awesome! Hoping not to have to spend money since I am just trying to factory reset to sell phone for parts on ebay.
I had a suspicion the Z-Ultra was tablet format OS. Since I had options to download "tablet" versions of apps, like amazon and so on.
Thanks for that video though!!! Super cool! I am gonna see if they works with other phones!
Wolf-5 said:
Wow thats really awesome! Hoping not to have to spend money since I am just trying to factory reset to sell phone for parts on ebay.
I had a suspicion the Z-Ultra was tablet format OS. Since I had options to download "tablet" versions of apps, like amazon and so on.
Thanks for that video though!!! Super cool! I am gonna see if they works with other phones!
Click to expand...
Click to collapse
I think Google may have a remote wipe but that probably needs to be enabled beforehand.
Edit.. Some phones support otg but don't supply pin out power to micro USB so a y-cable is required ( similar to how mhl adapter needs external power source).
https://support.google.com/accounts/answer/3265955?hl=en
I just checked in Google device manager and it was enabled by default on mine.
Ok I will try it.
Will have to put the sim card back in till it completes if it lets me. I hope it leaves the sim card alone since I think it deletes all data on phone and SD card.
Wolf-5 said:
Ok I will try it.
Will have to put the sim card back in till it completes if it lets me. I hope it leaves the sim card alone since I think it deletes all data on phone and SD card.
Click to expand...
Click to collapse
Wish I knew more about how it works...let me know how it turns out.
piece byinva
adfurgerson said:
Wish I knew more about how it works...let me know how it turns out.
Click to expand...
Click to collapse
Will do
Can't you just use a tv out mhl adapter and use your tv as a screen?
jutley said:
Can't you just use a tv south mhl adapter and use your tv as a screen?
Click to expand...
Click to collapse
I can see the screen. It shows just fine. I just can't control the phone. The touch on screen stopped working. Can't get passed the lock screen. can't do anything.
The keyboard thing would work. but rather try the google device "erase" phone option. trying to avoid buying things to clear the phone to sell it for parts.
Wonder if a usb coupler would work... use the keyboard and the stock usb cable. Hmmmm.....
Sure you can do a factory reset using adb commands google it.
http://forum.xda-developers.com/showthread.php?t=2277765
Wolf-5 said:
I can see the screen. It shows just fine. I just can't control the phone. The touch on screen stopped working. Can't get passed the lock screen. can't do anything.
The keyboard thing would work. but rather try the google device "erase" phone option. trying to avoid buying things to clear the phone to sell it for parts.
Wonder if a usb coupler would work... use the keyboard and the stock usb cable. Hmmmm.....
Click to expand...
Click to collapse
I am pretty sure you need an "otg" cable with pin 4 jumpered to pin 5.
http://forum.xda-developers.com/showthread.php?t=1828032
You should be able to skip the powered part from what I gathered watching YouTube I posted earlier.
jutley said:
Sure you can do a factory reset using adb commands google it.
http://forum.xda-developers.com/showthread.php?t=2277765
Click to expand...
Click to collapse
I can't access the phone at all. It requires me to be in the OS to "allow" the PC to see the phone. I can see the in the notification area of the phone in the lock screen that the phone is waiting to give permission. But no screen function, no getting past lock screen.
Unless I am mistaken that there is no need to grant the PC permission to see the phone.
adfurgerson said:
I am pretty sure you need an "otg" cable with pin 4 jumpered to pin 5.
http://forum.xda-developers.com/showthread.php?t=1828032
You should be able to skip the powered part from what I gathered watching YouTube I posted earlier.
Click to expand...
Click to collapse
Your right.
I ordered the OTG cable from amazon. it is just under $4 and I have prime so I will get it saturday (2 days). I will do the Google erase and see if that works.
Will report both once done. I will test the cable even if the Google method works and let you guys know.
W..wh...why don't you just flash a stock FTF in Flashtool? Kick it into Flashmode (VOL DOWN + Connect it through USB) and hit the road, Jimmy. No need to touch the screen, and Flashtool will wipe everything.
Hey @Wolf-5 ^^^^^ look up there, hopefully you have notifications on.
I Really want to try keyboard approach first. Will allow me to get pics from phone that are in internal memory.
Then curious to try the Google erase phone. Never know when phone gets lost or stole. Good to see how it works.
Wolf-5 said:
I Really want to try keyboard approach first. Will allow me to get pics from phone that are in internal memory.
Then curious to try the Google erase phone. Never know when phone gets lost or stole. Good to see how it works.
Click to expand...
Click to collapse
Alright, but you're doing it the hard way. To get to your stuff, use a OTG adapter and a mouse. I've used it several times just for fun and it works perfect. No need to connect a whole keyboard.
LordManhattan said:
Alright, but you're doing it the hard way. To get to your stuff, use a OTG adapter and a mouse. I've used it several times just for fun and it works perfect. No need to connect a whole keyboard.
Click to expand...
Click to collapse
Your right thats what i meant. Just mouse.
My girlfriends T mobile LG G2 D801 was dropped and the screen cracked and the digitizer only recognizes the left of the screen so she can not input her lock code. Being pretty android savvy I was hoping I could figure out a way to get CWM installed to be able to pull her pictures off the SD card for her. Unfortunately I can not connect to the phone through ADB since I can only assume she never turned USB debugging on because why would she? The phone is stock rom unrooted. I booted into the stock recovery and only have the option to wipe the phone which I would assume will wipe her sd card also. I booted into download mode and upgraded the recovery with the LG support tool for the hell of it. So obviously I'm able to install a new recovery that route but I cant find anyway to install CWM without a working screen or USB debugging already enabled. Does anyone have any suggestions? Bricking the phone trying isnt really a concern since it needs to be sent back to the insurance company anyway. Any help is appreciated.
Hey there. I recommend getting a cheap USB-OTG cable. You can plug a USB keyboard or USB mouse into the OTG cable and Android will automatically detect it. You can also use a USB hub to plug both a keyboard and mouse in at the same time if you so desire. Then you should be able to navigate the device and enable USB debugging.
I just recently used this method to recover stuff from my OPO that had a shattered screen and the digitizer was reading dozens of faux touches all over the screen from it. When I was using the mouse, it seemed to override the digitizer and the phone only paid attention to the mouse so it was a perfect solution. Although, instead of using ADB, I used Xender to transfer all my files directly to my backup phone.
OTG cables and adapters can be bought on eBay from China for less than a dollar and if you don't want to wait a few weeks, you can get them from domestic sellers on eBay or Amazon for just a few bucks.
---------- Post added at 06:40 PM ---------- Previous post was at 06:25 PM ----------
By the way, if you don't mind me asking, if the pictures are on the SD card, why not just pull it out and use an SD card reader to copy them to a computer? Or did you mean to say the internal storage?
neonixxx said:
Hey there. I recommend getting a cheap USB-OTG cable. You can plug a USB keyboard or USB mouse into the OTG cable and Android will automatically detect it. You can also use a USB hub to plug both a keyboard and mouse in at the same time if you so desire. Then you should be able to interface with the device this way. Since your USB port will be taken up, you'll have to figure out another method of file transfer. Fortunately there's apps like Xender, which can transfer files over ad-hoc WiFi to another phone very fast. It can also transfer to a PC over the Internet by scanning a QR code on their website to establish the connection.
I just recently used this method to recover stuff from my OPO that had a shattered screen and the digitizer was reading dozens of faux touches all over the screen from it. When I was using the mouse, it seemed to override the digitizer and the phone only paid attention to the mouse so it was a perfect solution.
OTG cables and adapters can be bought on eBay from China for less than a dollar and if you don't want to wait a few weeks, you can get them from domestic sellers on eBay or Amazon for just a few bucks.
---------- Post added at 06:40 PM ---------- Previous post was at 06:25 PM ----------
By the way, if you don't mind me asking, if the pictures are on the SD card, why not just pull it out and use an SD card reader to copy them to a computer? Or did you mean to say the internal storage?
Click to expand...
Click to collapse
Unlike how android phones should be made, the LG G2 only has internal SD not ExtSD.
Joe333x said:
Unlike how android phones should be made, the LG G2 only has internal SD not ExtSD.
Click to expand...
Click to collapse
Haha, ok, I wasn't sure if it did. I figured you meant internal, but when I googled "LG G2 SD card" a video of how to remove the SD card came up, but now I realize that was for the G2 Mini.
Anyway, take another look at my post if you want. I edited it to just say that you can enable ADB with the OTG cable and a mouse. That's probably the simpler solution you're looking for rather than using another app to transfer files. Hope it works for ya.
Thanks for that, im going to ask her how long she has before it needs to be sent back and how bad she cares about the pics. Sucks that theres no way to flash a recovery and mount the storage to a pc.
neonixxx said:
Haha, ok, I wasn't sure if it did. I figured you meant internal, but when I googled "LG G2 SD card" a video of how to remove the SD card came up, but now I realize that was for the G2 Mini.
Anyway, take another look at my post if you want. I edited it to just say that you can enable ADB with the OTG cable and a mouse. That's probably the simpler solution you're looking for rather than using another app to transfer files. Hope it works for ya.
Click to expand...
Click to collapse
Just wanted to say thanks, ordered an otg cable and it worked perfectly.
Joe333x said:
Just wanted to say thanks, ordered an otg cable and it worked perfectly.
Click to expand...
Click to collapse
Awesome! happy or hear it worked for you.
Don't forget to hit the thanks button under my post