Related
I noticed on some of my pics a blur on the left side and most others do not. When the background is farther away it seems blury compared with the 900 photos which don't do that. I will post a sample of a pic of my motorcycle later, but I was wondering if anyone else noticed that.
Due to the smaller aperture size you get a reduced depth of field. Therefore if you focus on something farther away things that are nearer will turn out blurry at some point. Similarily if you focus on something near you the background will blur. That effect is well known in photography: http://en.wikipedia.org/wiki/Depth_of_field
Most phone camera lenses have a very large depth of field due to their small size. I guess that is the reason for the effect you're having. In regular cameras or at least SLRs you can adjust the aperture to change this but with smartphones it's constant.
StevieBallz said:
Due to the smaller aperture size you get a reduced depth of field. Therefore if you focus on something farther away things that are nearer will turn out blurry at some point. Similarily if you focus on something near you the background will blur. That effect is well known in photography: http://en.wikipedia.org/wiki/Depth_of_field
Most phone camera lenses have a very large depth of field due to their small size. I guess that is the reason for the effect you're having. In regular cameras or at least SLRs you can adjust the aperture to change this but with smartphones it's constant.
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Click to collapse
Sounds reasonable, but it does not explain the reason the left side is worse than the right... here are some samples of what I mean.
https://www.dropbox.com/s/0kh2recr74d1o0a/WP_20121205_002.jpg From the front tire to the tree on the far left, and look at the distance on the right... fairly ok.
Again
https://www.dropbox.com/s/yikkpiymypxsm2t/WP_20121130_012.jpg Look at the focus on the right compared to the left at the same distance... you can also see by the left end of the bike it is out of focus. I have plenty of indoor shots that are perfect, some out door. However, it seems the outdoor shots are having the most trouble. Right side looks ok.. left side not so good.
Low light
https://www.dropbox.com/s/5d7jksw40ylg024/WP_20121125_016.jpg
Different story
That looks like either gunk on your lens, or an actual hardware problem (either with the image stabilization system or the AF lense)
That does not look like normal DOF focus.
schettj said:
That looks like either gunk on your lens, or an actual hardware problem (either with the image stabilization system or the AF lense)
That does not look like normal DOF focus.
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Cleaned the heck out of the lens, no change. Bought the phone on Craigslist so calling Nokia... will see where that gets me.
Its the lens .. the N8 had a similar issue. All in all the only Carl Zeiss lens on a phone that deservers the name and it somewhat performs accordingly is the one on the 808.
go0gle said:
Its the lens .. the N8 had a similar issue. All in all the only Carl Zeiss lens on a phone that deservers the name and it somewhat performs accordingly is the one on the 808.
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Click to collapse
My N8 had the out of focus problem on the right of every picture. My 920 doesn't have the problem so it's worth getting your checked by Nokia.
Bad lens or assembly problem.
WARNING!!!!!
Called Nokia support on this issue and eventually they had me do a hard reset. This had the gears on a spinfest! After an hour I reset the phone and all that would come up is the Nokia logo. Apparently others have called on the battery issue and had the same problem. If you aren't ready to up and send the phone back to Nokia... say it's the weekend and you called on a minor issue.... Never fear, I fixed mine on my own.... using the Nokia care suite. Treat it as you are refurbishing a non booting phone. It had me up and running. With the blurry lens unfortunately. http://www.mediafire.com/?xos6ckvsas5xkdi#!
I wanted to update this thread
No receipt, who knows where it came from, paid for at a used phone price, Went down to AT&T to get a SIM for a Radar I bought off Craigslist as a backup unit... They covered the phone with a lens issue, they did not have one to swap out in the store so they overnighted me a replacement. Much better photos all the way around! I was pleasantly surprised.
basically sometime is the lens blurry.. need to get nokia care to clean the lens and it should be ok
Thai Damen said:
basically sometime is the lens blurry.. need to get nokia care to clean the lens and it should be ok
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Click to collapse
Eventhough I bought the phone on Craigslist used, AT&T took care of it right away. The photos all the way around seem to be coming out better. Maybe there was dirt back there or the lens was messed up, I don't know. All is perfect now, some of the photos are jaw dropping what a mobile phone can produce.
awagner said:
Eventhough I bought the phone on Craigslist used, AT&T took care of it right away. The photos all the way around seem to be coming out better. Maybe there was dirt back there or the lens was messed up, I don't know. All is perfect now, some of the photos are jaw dropping what a mobile phone can produce.
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Click to collapse
how did at&t take care of it?
chikoo said:
how did at&t take care of it?
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I guess I wasn't clear on that... you get in a rush sometimes.. I wanted to keep people updated on that becuase what happened with support and how I was able to bring the phone back to life.
I strongly urge anyone who buys a Nokia Phone to have the care suite... just in case.
Here is what happened at the At&t store: I called Nokia support.. went through the reset game and filled out the RMA form. I talked with At&t briefly about my situation. I bought a Radar to use temporarly, the plan was to unlock it and sell it when I get a new one. Unfortunately it uses and older SIM so I was told by AT&T phone support how they would deal with that. When I went to the store I told the front counter I needed a replacement SIM. The salesperson asked what was wrong with the phone and I told him about the focus issue. I told him I bought the phone elsewhere. I was then told as long as it is a branded AT&T and under warranty they will take care of it. He sent me back to the support area. They appoligized they did not have any replacement phones on hand, it can take a couple months. The support person overnighted me a replacement phone. The next day I had what looks like a brand new phone. For $380 I ended up with a new lumia 920... not bad
Nice makes sense as if its an AT&T branded 920 they all have a one year warranty and (i believe) it should be regardless of owner and based on hardware
I'm on the same boat. I bought my Lumia 920 locally since the only carrier that sells the phone here in Canada is Rogers. Now, I am having overheating issues and would like to get a replacement. Hopefully Nokia will let me get another one even though I have no receipt. I'll call them tomorrow to see if it's possible.
gnrthx said:
I'm on the same boat. I bought my Lumia 920 locally since the only carrier that sells the phone here in Canada is Rogers. Now, I am having overheating issues and would like to get a replacement. Hopefully Nokia will let me get another one even though I have no receipt. I'll call them tomorrow to see if it's possible.
Click to expand...
Click to collapse
Just in case you are still unaware, I am sure the warranty is the same in Canada... it does not matter.. the form for RMA asks for your IMEI number. Name and address, nothing else. No proof of purchase. First though, I would take to Rogers. You never know, I got a way better deal at AT&T over Nokia.
awagner said:
Just in case you are still unaware, I am sure the warranty is the same in Canada... it does not matter.. the form for RMA asks for your IMEI number. Name and address, nothing else. No proof of purchase. First though, I would take to Rogers. You never know, I got a way better deal at AT&T over Nokia.
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Click to collapse
Thanks for the info awagner, I'll definitely go and talk to my provider!
awagner said:
I guess I wasn't clear on that... you get in a rush sometimes.. I wanted to keep people updated on that becuase what happened with support and how I was able to bring the phone back to life.
I strongly urge anyone who buys a Nokia Phone to have the care suite... just in case.
Here is what happened at the At&t store: I called Nokia support.. went through the reset game and filled out the RMA form. I talked with At&t briefly about my situation. I bought a Radar to use temporarly, the plan was to unlock it and sell it when I get a new one. Unfortunately it uses and older SIM so I was told by AT&T phone support how they would deal with that. When I went to the store I told the front counter I needed a replacement SIM. The salesperson asked what was wrong with the phone and I told him about the focus issue. I told him I bought the phone elsewhere. I was then told as long as it is a branded AT&T and under warranty they will take care of it. He sent me back to the support area. They appoligized they did not have any replacement phones on hand, it can take a couple months. The support person overnighted me a replacement phone. The next day I had what looks like a brand new phone. For $380 I ended up with a new lumia 920... not bad
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Click to collapse
Have you read about Nokia locking down access sometime in Mid January to its ROMs and firmwares that are available on their site. We may need to figure out a different way to get past this problem.
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
dr_g_baby said:
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
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If you dont have insurance I'd start googling and find a replacement.
civiksi said:
If you dont have insurance I'd start googling and find a replacement.
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Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
dr_g_baby said:
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
Click to expand...
Click to collapse
Here's a link
http://forum.xda-developers.com/showthread.php?t=2265477
And here's a youtube video. Prob the same process.
http://www.youtube.com/watch?v=6TMuVMbxi8c
Good luck bro
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Eric214 said:
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Click to expand...
Click to collapse
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
My screen blacked out a week ago but been too busy to deal with it. Display comes through MHL onto my TV display so wonder do I need all parts mentioned? There's no crack in my display, but to my surprise the "moisture detector" sticker is tainted red (the big visible one, as I understand there are multiple stickers -- can someone confirm this to be correct?).
I may just take a risk and request replacement over the phone. Once or more in the past, I've had a warranty period issue replaced with the warning "...if its determined to be your fault, we will charge you the full retail price" and I've sent them bootloader unlocked, watermarked phones and they let it slide. There truly was no submersion or even open case exposure to water, I'm not sure how sensitive this particular sensor is to humidity or moisture through an enclosed back.
Anybody else surprised to see their "watermark" turn red when they feel it should not have been? From past experience having phones replaced via phone support, I'd wager they take my rooted, broken-display phone and never charge me for it.........................I been with VZW a decade and a half and then Bell Atlantic Mobile and planned in about 220-250 consistently for nearly a decade.........I'm not saying VZW is prone to show courtesy for longevity, but this could be 3-4 such instances in the smartphone era of questionable watermarks of rooted and flashed-to-hell Blackberries including blatant cracks...............
dr_g_baby said:
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
Click to expand...
Click to collapse
So, I received my HTC One M9 and activated it April 1st. There seemed to be nothing out of the ordinary. However, I just noticed that there seems to be a small crack under the screen. This is a crack that is not on top of the screen but underneath the main screen. You only see it when the phone has a dark screen and when the right angle of light hits it.
Now, I haven't dropped, banged, stomped, hit, bumped, squeezed, etc. my phone. I have used it just the exact same as I used any other HTC phone I have had (EVO 3D, EVO, EVO LTE, and M7). None of them have had this issue. I was reading some other forums and they think it could have something to do with overheating of the phone causing the internals to flex and crack the digital display or they thought it could be from pressure.
My questions are these. First, does anyone else have this problem? The crack is almost not noticeable unless under the certain light conditions. That is why I think it might have been there the whole time and I just didn't notice it. Second, do you think that is why HTC came out with the Uh-Oh program? They realized that there was some issue where the phones could crack internally from normal use and didn't know how to fix it? So, in a brilliant marketing/damage control, they unveiled the Uh-Oh program in an attempt to right what they found to be wrong?
Also, the two other forums which seem to apply are the following. The first is the one with the S4 users who noticed a crack under the screen. The second is the more interesting one and as I type this I think this is what happened to my phone. I noticed an oily substance that was in the middle of my clear case. I thought I spilled something on it and just didn't notice to clean it up. Now I realize that probably came from inside the phone. I have no idea what happened but I know it was from nothing I did. Just curious if anyone else experienced this. I'll submit photos once I can take a picture at a good angle.
http://forum.xda-developers.com/showthread.php?t=2454092
http://forum.xda-developers.com/showthread.php?t=439410
bpdamas said:
So, I received my HTC One M9 and activated it April 1st. There seemed to be nothing out of the ordinary. However, I just noticed that there seems to be a small crack under the screen. This is a crack that is not on top of the screen but underneath the main screen. You only see it when the phone has a dark screen and when the right angle of light hits it.
Now, I haven't dropped, banged, stomped, hit, bumped, squeezed, etc. my phone. I have used it just the exact same as I used any other HTC phone I have had (EVO 3D, EVO, EVO LTE, and M7). None of them have had this issue. I was reading some other forums and they think it could have something to do with overheating of the phone causing the internals to flex and crack the digital display or they thought it could be from pressure.
My questions are these. First, does anyone else have this problem? The crack is almost not noticeable unless under the certain light conditions. That is why I think it might have been there the whole time and I just didn't notice it. Second, do you think that is why HTC came out with the Uh-Oh program? They realized that there was some issue where the phones could crack internally from normal use and didn't know how to fix it? So, in a brilliant marketing/damage control, they unveiled the Uh-Oh program in an attempt to right what they found to be wrong?
Also, the two other forums which seem to apply are the following. The first is the one with the S4 users who noticed a crack under the screen. The second is the more interesting one and as I type this I think this is what happened to my phone. I noticed an oily substance that was in the middle of my clear case. I thought I spilled something on it and just didn't notice to clean it up. Now I realize that probably came from inside the phone. I have no idea what happened but I know it was from nothing I did. Just curious if anyone else experienced this. I'll submit photos once I can take a picture at a good angle.
http://forum.xda-developers.com/showthread.php?t=2454092
http://forum.xda-developers.com/showthread.php?t=439410
Click to expand...
Click to collapse
Here are some photos of the crack. Again, this is under the screen. The third image is a copy of the second but with the crack outlined since it is hard to see. Does anyone else have this?
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
mswlogo said:
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
Click to expand...
Click to collapse
I agree i doubt ut oh was created for this reason. They had a very similar program with the m8 that was for 6 months im sure they just made the program even better to try to compete since phones are just starting to plateau.
mswlogo said:
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
Click to expand...
Click to collapse
Just curious, what would seeing it with a screen protector do? I am going to probably wait to send it in but either way, I don't think it is my fault. It's great they will replace it under their Uh-Oh program but it makes me feel like I am paying $100 for their mistake. If this wasn't there, I could get $100 toward my next phone.
bpdamas said:
Just curious, what would seeing it with a screen protector do? I am going to probably wait to send it in but either way, I don't think it is my fault. It's great they will replace it under their Uh-Oh program but it makes me feel like I am paying $100 for their mistake. If this wasn't there, I could get $100 toward my next phone.
Click to expand...
Click to collapse
You're talking about the $100 that wasn't there to begin with? I don't remember HTC giving me a $100 check when I bought the phone. You're not paying for anything because nothing is coming out of your own pocket. At least they give you a replacement without having to sign up for some TEP or whatever Sprint offers these days.
dafluke24 said:
You're talking about the $100 that wasn't there to begin with? I don't remember HTC giving me a $100 check when I bought the phone. You're not paying for anything because nothing is coming out of your own pocket. At least they give you a replacement without having to sign up for some TEP or whatever Sprint offers these days.
Click to expand...
Click to collapse
That is the $100 I am talking about. I guess I am worrying about the future. I will be out $100 if I buy another HTC phone. Since it doesn't seem like that big of a deal to you, I will gladly accept $100 from you if I buy another HTC phone and need to send this one in under the Uh-Oh program. If I can't count on your donation, I will be out the $100 in the future due to an issue that is not my fault. That is simply my point.
bpdamas said:
That is the $100 I am talking about. I guess I am worrying about the future. I will be out $100 if I buy another HTC phone. Since it doesn't seem like that big of a deal to you, I will gladly accept $100 from you if I buy another HTC phone and need to send this one in under the Uh-Oh program. If I can't count on your donation, I will be out the $100 in the future due to an issue that is not my fault. That is simply my point.
Click to expand...
Click to collapse
Again, it's $100 that neither of us actually have from HTC. My point was that even if you didn't claim it under the uh oh program, there's no guarantee you won't need to use it the entire year. Anything can happen. Why worry about the future now?
Have you tried contacting HTC to see if it's a manufacturer's defect? I'm fairly certain defects would be covered under their warranty and you won't have to claim it under the uh oh program.
dafluke24 said:
Again, it's $100 that neither of us actually have from HTC. My point was that even if you didn't claim it under the uh oh program, there's no guarantee you won't need to use it the entire year. Anything can happen. Why worry about the future now?
Have you tried contacting HTC to see if it's a manufacturer's defect? I'm fairly certain defects would be covered under their warranty and you won't have to claim it under the uh oh program.
Click to expand...
Click to collapse
If things happening now affect my future, then I worry about it and figure out what to do.
I actually did contact HTC and they are willing to take it back to verify if it was a manufacturer defect or not. They have a program where they ship you a replacement phone and then you ship them back your broken phone with a prepaid label. However, under that program you are automatically required to file it under the Uh-Oh program and there is no going back. They gave me the option just to send it to them and a level 2 tech was going to track it and give me the option to get the phone back if it was going to be an Uh-Oh claim. I was told they would send a shipping label but haven't received an email back with the label. I plan to call them again to confirm I will get a shipping label but haven't had the time yet.
Thanks for your thoughts. Not sure how this will play out but I will be reaching out to you if I buy a new HTC phone when it comes out. :laugh: (Hopefully my sarcasm comes out in my posts).
bpdamas said:
If things happening now affect my future, then I worry about it and figure out what to do.
I actually did contact HTC and they are willing to take it back to verify if it was a manufacturer defect or not. They have a program where they ship you a replacement phone and then you ship them back your broken phone with a prepaid label. However, under that program you are automatically required to file it under the Uh-Oh program and there is no going back. They gave me the option just to send it to them and a level 2 tech was going to track it and give me the option to get the phone back if it was going to be an Uh-Oh claim. I was told they would send a shipping label but haven't received an email back with the label. I plan to call them again to confirm I will get a shipping label but haven't had the time yet.
Thanks for your thoughts. Not sure how this will play out but I will be reaching out to you if I buy a new HTC phone when it comes out. [emoji23] (Hopefully my sarcasm comes out in my posts).
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No worries. I'll start a gofundme account in your honor lol
Keep us posted on what happens. I don't see how this would be an Uh oh claim if you didn't do the Uh oh. Guess I better go read the fine print again.
dafluke24 said:
No worries. I'll start a gofundme account in your honor lol
....
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Cha-Ching!!!!!
I think the Uh-Oh Protection is very clever. Let's say, in a year, you've never had an issue that the heavy duty aluminum and thick glass can't handle. Now the HTC One M10, (or MX, as I think it's going to be called because of marketing) just hit the market at the same time as the Galaxy S7, the LG G5, and the Xperia Z-WhoGivesADamn and you're trying to decide which you want.
But wait! $100 off? Well gee. That's hard to pass up!
Alternately, fine print time...
HTC drops the "One" line. You go to a store to use your $100.... And they point out that the exact text is "If you don't need a replacement, we'll give you $100 toward the purchase of your next HTC ONE" .... But there is no more HTC One. Unless you want another m9.
I broke mine. It was my fault, I'm not blaming it on spontaneous shattering. Whether that actually happens or not, I don't know, but I dropped my phone and it broke. Not severely, just one crack.... Right across the camera lens, so any pictures taken around bright lights/the sun have lovely spots in them due to light catching on the crack.
As it was clearly my fault (some very minor damage to the back as well), I'd have to pay the full price for repairing, which is prohibitively expensive. Local cell repair shops were unable to find the part for me, so I set out on a journey to find a replacement.
I finally found on, on Aliexpress, here: http://www.aliexpress.com/item/100-...using-with-3M-Sticker-Camera/32579389618.html
Now, of course, this may or may not be a "official" part, who knows. I'll update the post when I receive it, but I felt I'd share the link in case anyone - like me - had a damaged glass cover and couldn't take photos, and had no other good repair options.
http://m.ebay.com/itm/151923323499?_trksid=p2141725.m3641.l6368
I'm interested to see how well this replacement part works out, please update when you can.
galaxy s4 nutjob said:
http://m.ebay.com/itm/151923323499?_trksid=p2141725.m3641.l6368
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Click to collapse
color me skeptical of this listing... does not make clear if it includes the camera visor, or if it JUST the back door cover.
also, "Easy to install,no need tools or instruction" ? haha.. the 6p aint easy to unassemble, at all.
Soulfly3 said:
color me skeptical of this listing... does not make clear if it includes the camera visor, or if it JUST the back door cover.
also, "Easy to install,no need tools or instruction" ? haha.. the 6p aint easy to unassemble, at all.
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Click to collapse
Yet it includes tools in the sale lol
galaxy s4 nutjob said:
http://m.ebay.com/itm/151923323499?_trksid=p2141725.m3641.l6368
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Click to collapse
Nice! I wonder if the glass and bottom comes already attached? From the repair videos I've saw, you have to remove those parts to get to the screws.
I'm pretty excited to see these show up though. I know the 6p is difficult to work on but the housing doesn't look too bad. It's good to have options especially when the back casing has a tendency to bend and crinkle. ?
I had to re seal my glass bar on the back of my nexus 6p and all I used was a hairdryer and a pick of some kind then stuck it back down and its been great since so it shouldn't be hard to replace a broken bar...
Sent from my Nexus 6P using XDA Free mobile app
dude, the hardest thing is obtaining the part... and ALI obviously has it... for $6.99 thats a no brainer.
mines not cracked and even i am considering picking one up as spare...
some heat, a razor, and 10 mins of ur time...
cool beans!, thanks for link
Please check back in to let us know how this goes.
Nice find hope I don't need it tho!
my 2c - I dont think is an OEM part - as the description on Aliexpress says " 1 x for nexus 6p...", the "for" is the bit that makes me assume this is a third party part.
Now, it may be of comparable quality, I am not discrediting the product, but just calling it out. OP, please keep us all in the loop. Hope for you that its a high quality part.
It seems AlliExpress is out of them or something. Once I try to purchase one using this link it says page not found. If I don't use this link I cannot even find the item.
would love to see a write up of this if/when you change your glass or back cover.
I've just ordered one of these from Ali Express. If it seems like nothing happens when you click Buy Now or Add to Cart, make sure you've selected a color (even though there is only one color). $16.99 with free shipping, but will take between 15 and 40 days to get here.
I have to say, Huawei customer service is awful. I started the process of checking to see if I can get it repaired (under warranty or otherwise) last Sunday. I sent an e-mail to the address they gave me and included 7 pictures of the phone and proof of purchase, as instructed. When I called today (Friday) I was told I'd have to start the process over, so I sent another e-mail with 7 pictures of the phone. The approval process is supposed to take up to 72 hours. And if it isn't approved, I'm on my own. They don't do paid repairs. Fortunately, my phone still works. But what if it didn't? I'd be without a phone while waiting for these guys to tell me if they'll fix it or not. This puts a real damper on my attitude toward this phone, and toward Google. This is supposed to be a premium, flagship phone. Shame on Google, and shame on Huawei.
Rich
It'll be great to hear the outcome of this, like many others I'm sure sooner or later your going to break it, damage it with grinder/Welding sparks.
Bro, what's the update?!
Pain-N-Panic said:
Bro, what's the update?!
Click to expand...
Click to collapse
I'm not the OP, but I had my glass break as well. I didn't drop it, I honestly have no idea how it happened. I tried getting fixed under warranty... Pfft, waste of time. Huawei warranty in Canada Sucks. Anyway, I ordered from Global Direct Parts. As far as I can tell it is the original OEM part. Install was a breeze since it was cracked and easy to take out after heating it up.
http://www.globaldirectparts.com/OEM-Huawei-Nexus-6P-Camera-Flash-Lens-p/hwn6pmsc1.htm?CartID=1
Good as new. Hope this helps someone.
Good to know that there is a replacement part available I might open my Nexus 6P soon to try something out I don´t like the stock cooling of the SoC to be honest and I´ve already improved my old Nexus 7 ( 2013 ) and Nexus 5 (2013) cooling.
I´m just scared that I might shatter the visor glass since this one looks really tough to remove..
thanks for the link.. might be useful in future
Think you can go through the steps of removing the broken lens (tools used, etc) and installing the new lens? Would be much appreciated as I'm waiting for my new lens to arrive and not really sure of how to go about the replacement. Thanks!
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
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Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
Click to expand...
Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
Click to expand...
Click to collapse
even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
Click to expand...
Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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Click to collapse
It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED