I noticed on some of my pics a blur on the left side and most others do not. When the background is farther away it seems blury compared with the 900 photos which don't do that. I will post a sample of a pic of my motorcycle later, but I was wondering if anyone else noticed that.
Due to the smaller aperture size you get a reduced depth of field. Therefore if you focus on something farther away things that are nearer will turn out blurry at some point. Similarily if you focus on something near you the background will blur. That effect is well known in photography: http://en.wikipedia.org/wiki/Depth_of_field
Most phone camera lenses have a very large depth of field due to their small size. I guess that is the reason for the effect you're having. In regular cameras or at least SLRs you can adjust the aperture to change this but with smartphones it's constant.
StevieBallz said:
Due to the smaller aperture size you get a reduced depth of field. Therefore if you focus on something farther away things that are nearer will turn out blurry at some point. Similarily if you focus on something near you the background will blur. That effect is well known in photography: http://en.wikipedia.org/wiki/Depth_of_field
Most phone camera lenses have a very large depth of field due to their small size. I guess that is the reason for the effect you're having. In regular cameras or at least SLRs you can adjust the aperture to change this but with smartphones it's constant.
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Click to collapse
Sounds reasonable, but it does not explain the reason the left side is worse than the right... here are some samples of what I mean.
https://www.dropbox.com/s/0kh2recr74d1o0a/WP_20121205_002.jpg From the front tire to the tree on the far left, and look at the distance on the right... fairly ok.
Again
https://www.dropbox.com/s/yikkpiymypxsm2t/WP_20121130_012.jpg Look at the focus on the right compared to the left at the same distance... you can also see by the left end of the bike it is out of focus. I have plenty of indoor shots that are perfect, some out door. However, it seems the outdoor shots are having the most trouble. Right side looks ok.. left side not so good.
Low light
https://www.dropbox.com/s/5d7jksw40ylg024/WP_20121125_016.jpg
Different story
That looks like either gunk on your lens, or an actual hardware problem (either with the image stabilization system or the AF lense)
That does not look like normal DOF focus.
schettj said:
That looks like either gunk on your lens, or an actual hardware problem (either with the image stabilization system or the AF lense)
That does not look like normal DOF focus.
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Click to collapse
Cleaned the heck out of the lens, no change. Bought the phone on Craigslist so calling Nokia... will see where that gets me.
Its the lens .. the N8 had a similar issue. All in all the only Carl Zeiss lens on a phone that deservers the name and it somewhat performs accordingly is the one on the 808.
go0gle said:
Its the lens .. the N8 had a similar issue. All in all the only Carl Zeiss lens on a phone that deservers the name and it somewhat performs accordingly is the one on the 808.
Click to expand...
Click to collapse
My N8 had the out of focus problem on the right of every picture. My 920 doesn't have the problem so it's worth getting your checked by Nokia.
Bad lens or assembly problem.
WARNING!!!!!
Called Nokia support on this issue and eventually they had me do a hard reset. This had the gears on a spinfest! After an hour I reset the phone and all that would come up is the Nokia logo. Apparently others have called on the battery issue and had the same problem. If you aren't ready to up and send the phone back to Nokia... say it's the weekend and you called on a minor issue.... Never fear, I fixed mine on my own.... using the Nokia care suite. Treat it as you are refurbishing a non booting phone. It had me up and running. With the blurry lens unfortunately. http://www.mediafire.com/?xos6ckvsas5xkdi#!
I wanted to update this thread
No receipt, who knows where it came from, paid for at a used phone price, Went down to AT&T to get a SIM for a Radar I bought off Craigslist as a backup unit... They covered the phone with a lens issue, they did not have one to swap out in the store so they overnighted me a replacement. Much better photos all the way around! I was pleasantly surprised.
basically sometime is the lens blurry.. need to get nokia care to clean the lens and it should be ok
Thai Damen said:
basically sometime is the lens blurry.. need to get nokia care to clean the lens and it should be ok
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Click to collapse
Eventhough I bought the phone on Craigslist used, AT&T took care of it right away. The photos all the way around seem to be coming out better. Maybe there was dirt back there or the lens was messed up, I don't know. All is perfect now, some of the photos are jaw dropping what a mobile phone can produce.
awagner said:
Eventhough I bought the phone on Craigslist used, AT&T took care of it right away. The photos all the way around seem to be coming out better. Maybe there was dirt back there or the lens was messed up, I don't know. All is perfect now, some of the photos are jaw dropping what a mobile phone can produce.
Click to expand...
Click to collapse
how did at&t take care of it?
chikoo said:
how did at&t take care of it?
Click to expand...
Click to collapse
I guess I wasn't clear on that... you get in a rush sometimes.. I wanted to keep people updated on that becuase what happened with support and how I was able to bring the phone back to life.
I strongly urge anyone who buys a Nokia Phone to have the care suite... just in case.
Here is what happened at the At&t store: I called Nokia support.. went through the reset game and filled out the RMA form. I talked with At&t briefly about my situation. I bought a Radar to use temporarly, the plan was to unlock it and sell it when I get a new one. Unfortunately it uses and older SIM so I was told by AT&T phone support how they would deal with that. When I went to the store I told the front counter I needed a replacement SIM. The salesperson asked what was wrong with the phone and I told him about the focus issue. I told him I bought the phone elsewhere. I was then told as long as it is a branded AT&T and under warranty they will take care of it. He sent me back to the support area. They appoligized they did not have any replacement phones on hand, it can take a couple months. The support person overnighted me a replacement phone. The next day I had what looks like a brand new phone. For $380 I ended up with a new lumia 920... not bad
Nice makes sense as if its an AT&T branded 920 they all have a one year warranty and (i believe) it should be regardless of owner and based on hardware
I'm on the same boat. I bought my Lumia 920 locally since the only carrier that sells the phone here in Canada is Rogers. Now, I am having overheating issues and would like to get a replacement. Hopefully Nokia will let me get another one even though I have no receipt. I'll call them tomorrow to see if it's possible.
gnrthx said:
I'm on the same boat. I bought my Lumia 920 locally since the only carrier that sells the phone here in Canada is Rogers. Now, I am having overheating issues and would like to get a replacement. Hopefully Nokia will let me get another one even though I have no receipt. I'll call them tomorrow to see if it's possible.
Click to expand...
Click to collapse
Just in case you are still unaware, I am sure the warranty is the same in Canada... it does not matter.. the form for RMA asks for your IMEI number. Name and address, nothing else. No proof of purchase. First though, I would take to Rogers. You never know, I got a way better deal at AT&T over Nokia.
awagner said:
Just in case you are still unaware, I am sure the warranty is the same in Canada... it does not matter.. the form for RMA asks for your IMEI number. Name and address, nothing else. No proof of purchase. First though, I would take to Rogers. You never know, I got a way better deal at AT&T over Nokia.
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Click to collapse
Thanks for the info awagner, I'll definitely go and talk to my provider!
awagner said:
I guess I wasn't clear on that... you get in a rush sometimes.. I wanted to keep people updated on that becuase what happened with support and how I was able to bring the phone back to life.
I strongly urge anyone who buys a Nokia Phone to have the care suite... just in case.
Here is what happened at the At&t store: I called Nokia support.. went through the reset game and filled out the RMA form. I talked with At&t briefly about my situation. I bought a Radar to use temporarly, the plan was to unlock it and sell it when I get a new one. Unfortunately it uses and older SIM so I was told by AT&T phone support how they would deal with that. When I went to the store I told the front counter I needed a replacement SIM. The salesperson asked what was wrong with the phone and I told him about the focus issue. I told him I bought the phone elsewhere. I was then told as long as it is a branded AT&T and under warranty they will take care of it. He sent me back to the support area. They appoligized they did not have any replacement phones on hand, it can take a couple months. The support person overnighted me a replacement phone. The next day I had what looks like a brand new phone. For $380 I ended up with a new lumia 920... not bad
Click to expand...
Click to collapse
Have you read about Nokia locking down access sometime in Mid January to its ROMs and firmwares that are available on their site. We may need to figure out a different way to get past this problem.
Related
Hi guys,
New thing, i notice this on both i9100 phones (the one i sended back and the new one from today). There are like to almost same dimension parallel stains/distortions(?) on the bottom half of the screen and you can notice them only if is dark/semi-dark in the room and your phone is in front of a monitor/hdtv with a withe screen, in other conditions they can't be notice and from what i can tell they don't alter the image in any way. I will post a image from the first phone (the second one is almost the same) if you guys notice them or not, or you have a theory, please post.
Thanks.
Looks to me like a small manufacturing mark or defect in the polarising filter on the screen. I wouldn't be concerned with this, i doubt you'll ever get an LCD that doesn't have something like this.
the reason it is only showing up in front of a TV or screen is because the light coming off it is polarised. normally this shouldn't be visible, so the manufacturers aren't concerned
Somebody please correct me if i am wrong
No, i'm not concerned. I think is probably from the machine that holds the glass during production or assembly (because there are two i9100 with the same shape of the stains). I just wandered if other owners of i9100 notice the same thing with their phones, but from what i see nobody bothers...oh well, thanks anyway.
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
666fff said:
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
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Click to collapse
Ok sir, i will play this game, lets talk facts:
- This is my second phone after returning the first phone with the same problem and some package issue.
- The two phones come from the same online retailer but diffident distributors, this means is bigger than a batch problem.
- The problem is almost identical (two stains same shape), but visible only in one condition (mentioned above) and only from a very wide angle (btw if you tilt the phone in that light and angle the stains change color from darker to lighter).
- It doesn't affect in any way, shape or form the generated image, it can only be seen with the lcd off and in a fluorescent light.
- If you return for the second time the device, you have to wait for betwin 2-10 days (again) for the service department to come with a resolve and you risk to get a money back resolve, witch mean from 4-14 days to transfer your money in your bank account and after you start from the beginning with another retailer (all retailers have the same distributors).
With all above taken into account, honestly, what would you do?
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
666fff said:
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
Click to expand...
Click to collapse
GOD Damm it...man! Now i have to w8 for the "money back guarantee!!!"... i send it back because of YOU!....no man, thanks, you are right, i will settle for one with flawless everything. I attached a picture with the old one and the ex new one side by side.
I will change the retailer. lets hope third is a charm...
Later.
Well, third device, second retailer, same defect. I'm done, i didn't try the withe version but then again i don't like withe, so i will keep this one.
That sucks man. You could upgrade to galaxy nexus soon though!
Hi guys, I got another problem... when I shake the phone I can hear something loose inside. I could also feel whatever it is moving around so it's something with big momentum.. so i'm guessing it's the battery.... I know the NL 900 battery is held down with tape but I don't think the 920 one is...
does anyone else's phone have something loose inside? I might have to open my phone up and see cuz I can't stand a flagship device doing this.... :/
EDIT: fixed!!! video: here
Its the OIS, the camera is suspended, so it moves when you shake it.
Im having the same problem its definitely something larger than than lens, what weird is that I don't remember the phone doing this when I bought it.
Ignore ANYONE who says it's the optical equipment.
Yes, the image stabilization apparatus make a VERY quiet high-pitched, hollow noise. But it is a well-known defect on lumia 920's that some of them have a loose battery that moves around creating a clunky noise and also the feeling of weight distribution changing. If this is you then it's a genuine problem and you need to get it replaced. For more information, check out the lumia 920 forum on wpcentral - do a search and you'll see it's a common complaint especially on earlier batches.
Hope this helps x
paddylaz said:
Ignore ANYONE who says it's the optical equipment.
Yes, the image stabilization apparatus make a VERY quiet high-pitched, hollow noise. But it is a well-known defect on lumia 920's that some of them have a loose battery that moves around creating a clunky noise and also the feeling of weight distribution changing. If this is you then it's a genuine problem and you need to get it replaced.
Hope this helps x
Click to expand...
Click to collapse
guess I'm screwed because I bought mine overseas
ellokomen said:
guess I'm screwed because I bought mine overseas
Click to expand...
Click to collapse
well I'm assuming your Nokia warranty is valid so you can send it to them for repair can't you?
paddylaz said:
well I'm assuming your Nokia warranty is valid so you can send it to them for repair can't you?
Click to expand...
Click to collapse
in my country there isn't any nokia repair center for warranty purposes, the 920 isn't even on sale here.
okay...
hmm.. so it's also a very common problem...
I'll probably open up my phone and fix it.. everything else is perfect on the phone (no clicking bezels) and I can't stand being without my phone for even a day.
I'll post a how-to when I fix it...
FIXED!!
Good news! I fixed the loose battery in 10 minutes!!! it's a very easy DIY.
Video:here
all you need is the SIM removal tool and a T5 screw driver!
As with all these kind of things, I'm not responsible if you break your phone.. luckly pretty much nothing can go wrong.. just keep an eye on the ribbon cable.
Good luck!!
Ok, question for you guys. I noticed this weekend that my camera sensor has a dead spot in it. If I purchased the phone through AT&T, do you think they would take care of it at the store or would I have to send it to HTC? I'll attach some pics of the spot.
Thanks for your help
..
RCDheliracer said:
Ok, question for you guys. I noticed this weekend that my camera sensor has a dead spot in it. If I purchased the phone through AT&T, do you think they would take care of it at the store or would I have to send it to HTC? I'll attach some pics of the spot.
Thanks for your help
Click to expand...
Click to collapse
I think the camera is fine. You just have a law enforcement drone surveilling you. :laugh:
You made sure they are not dead LCD pixels? Take it to AT&T first, but if it is after 30 days, they will likely make you deal with HTC.
GSLEON3 said:
I think the camera is fine. You just have a law enforcement drone surveilling you. :laugh:
You made sure they are not dead LCD pixels? Take it to AT&T first, but if it is after 30 days, they will likely make you deal with HTC.
Click to expand...
Click to collapse
Lol, The UFO/Drone thought did cross my mind.
It's definitely sensor as these pics are, pretty much, directly form the camera.
GSLEON3 said:
Take it to AT&T first, but if it is after 30 days, they will likely make you deal with HTC.
Click to expand...
Click to collapse
They changed the in-store return policy some time ago. You only have 14 days to swap in-store for a new device. After that, you go through AT&T warranty department and will probably get a refurbished M8.
But you don't ever have to deal directly with HTC, if you purchased from AT&T.
I assume OP has checked the glass on both cameras to make sure its not just some dirt or dust on the surface of the glass? I've also noticed a spec of dust under the glass ("inside" the phone) but in front of the actual camera module (top camera), on my M8. It seems to be out of the way, and can't be seen in photos. Although its possible it will move in the future, and be seen in pics. Can you see anything like that inside? Not something you can fix easily. But at least might give you an idea what is going on.
Otherwise, maybe it is a defect of the camera sensor itself, as the OP mentioned.
redpoint73 said:
They changed the in-store return policy some time ago. You only have 14 days to swap in-store for a new device. After that, you go through AT&T warranty department and will probably get a refurbished M8.
But you don't ever have to deal directly with HTC, if you purchased from AT&T.
I assume OP has checked the glass on both cameras to make sure its not just some dirt or dust on the surface of the glass? I've also noticed a spec of dust under the glass ("inside" the phone) but in front of the actual camera module (top camera), on my M8. It seems to be out of the way, and can't be seen in photos. Although its possible it will move in the future, and be seen in pics. Can you see anything like that inside? Not something you can fix easily. But at least might give you an idea what is going on.
Otherwise, maybe it is a defect of the camera sensor itself, as the OP mentioned.
Click to expand...
Click to collapse
Yes, I have checked the glass on the camera to make sure it's not that. Unfortunately I'm pretty sure it's a dead spot or debris on my sensor. I'm leaning towards dead spot though as I've tapped the phone on a hard surface and the spot doesn't move. Guess I'll bring it into AT&T and see what they say.
Thank you
This is a PSA for anyone who uses their HTC 10 on a car, truck, motorcycle, or any place where there is vibration. Some part of the camera mechanism (the camera, laser sensor, or something else) fails after being used around a lot of vibration. The front camera is fine, and I've removed the gel cover/protector and cleaned all the surfaces. I don't use the camera a lot, so it's not from overuse.
The image shown on the screen is what you would see if you taped it to the shaking machine used at paint stores. There is an audible vibrating sound and feeling from the top of the phone by the camera and not from the bottom where the real vibration unit is.
This is now the second phone that has died like this. I did some research and this has happened to other HTC phones. Such a disappointment that they didn’t test the device thoroughly enough. It's still basically new, so I'm not taking it apart to see what's going on inside. I'll take it back to Verizon and demand a new unit on the spot and not have to wait for another remanufactured POS to be sent.
LOL..umm..yeah.I believe this phone also fails if used under water, near molten lava, and will succumb to repeated hammer abuse.lol
Though I agree with you that if there's a failure while using it on a motorcycle mount it certainly deserves a warranty replacement...I don't think taping it to a mechanical paint can shaker can be used as evidence of a design defect. No normal person uses their phone taped to a paint shaker.
I may be wrong, but I imagine that scenario causing WAY more vibration than using it on a motorcycle phone mount.
This is totally the ois. Optical image stabilization uses very small motor movements of the optical assembly to maintain focus. Understandable it has a limit and can be hosed by excessive vibration. Also very possible that the op had a defective one. Read up on the iPhone 6+ and their ois failures that affected a large number of phones.
Sent from my HTC6545LVW using Tapatalk
I've used 4 phones on a motorcycle mount and the 10 is the only device to fail twice.
The paint shaker was an example of what the screen shows after failing, not as an example of a clearly abusive use case. Sarcasm and no contribution to the dialog really doesn’t help.
The knowledge of cameras and the ois is helpful; thank you for providing a beneficial reference for more reading.
jimbob_sf said:
I've used 4 phones on a motorcycle mount and the 10 is the only device to fail twice.
The paint shaker was an example of what the screen shows after failing, not as an example of a clearly abusive use case. Sarcasm and no contribution to the dialog really doesn’t help.
The knowledge of cameras and the ois is helpful; thank you for providing a beneficial reference for more reading.
Click to expand...
Click to collapse
True...I apologize for the sarcasm...and dottat is on point as always. But your initial post when literally read didn't say your phone camera failed due to your use of it on a motorcycle/truck/car mount...you simply issued a warning for those who might use it in that manner and about using it around a lot of vibration based on your tests of it failing on a paint shaker...lol
From the initial read of your post I took it as you were crying wolf which is even less useful than funny sarcasm in the world.
But I will certainly refrain from using it this way in my car and stick with hot spotting my 10 and let my M8 or ipad mini take the abuse while Wazing etc.
Handshake. I'll own that I was vague on the specific use case because of what my ex-wife would call paranoia that my carrier was watching the posts and deny claims to any moron using a paint mixing machine on his motorcycle
Perhaps some levity... ever wonder what would happen to that mounted phone if the wind force also identified a weak connection between the backplate and top of the mount "pole"? Never happened to me, but do the math on that one.
I solved the camera problem and did the math on the phone flying off the bike at California highway speeds last night in 3 words "there it goes..."
The camera got fixed by a new phone being ordered through Asurion, and the math is $150 (insurance deductible) + $100 for new SanDisk Extreme Plus 128gb SD card + $40 for my third Sunshine mailing + $60 for a new cradle, gummy body shell, and TechGlass Skinomi screen protector. $340 is the answer. Oh, add several hours to figure out how to dampen vibrations.
Until then, it's back to the best phone I've had in years and still like better than the 10, the G3. If LG makes a new version later this year that's close and gets unlocked, the 10 will be gone in minutes. Oh, the camera works fine on the G3 with 10k miles on it.
jimbob_sf said:
I solved the camera problem and did the math on the phone flying off the bike at California highway speeds last night in 3 words "there it goes..."
The camera got fixed by a new phone being ordered through Asurion, and the math is $150 (insurance deductible) + $100 for new SanDisk Extreme Plus 128gb SD card + $40 for my third Sunshine mailing + $60 for a new cradle, gummy body shell, and TechGlass Skinomi screen protector. $340 is the answer. Oh, add several hours to figure out how to dampen vibrations.
Until then, it's back to the best phone I've had in years and still like better than the 10, the G3. If LG makes a new version later this year that's close and gets unlocked, the 10 will be gone in minutes. Oh, the camera works fine on the G3 with 10k miles on it.
Click to expand...
Click to collapse
Sunshine no longer requires mail in. Why not just warranty it through HTC for free? They have an advanced replacement option.
Sent from my HTC6545LVW using Tapatalk
It's a direct from Verizon phone. They were giving $300 in discounts and free anything in the store so I got it from them.
Great to know Sunshine got Verizon versions into the app. That team isn't just guru developers, they are amazingly cool and supportive folks. JCase went well beyond the call to help me.
jimbob_sf said:
It's a direct from Verizon phone. They were giving $300 in discounts and free anything in the store so I got it from them.
Great to know Sunshine got Verizon versions into the app. That team isn't just guru developers, they are amazingly cool and supportive folks. JCase went well beyond the call to help me.
Click to expand...
Click to collapse
OK. You got me confused because it sounded like you paid for a warranty phone through assurion on a phone HTC should have warranted.
Sent from my HTC6545LVW using Tapatalk
Sorry for the wording. I'm looking forward to getting the 10 now because it's sound and processing power are great. I do have to say my G3 is still my favorite and I tried Fulmics rom and it's an amazing piece of work. If LeeDroid, Viper, or another builds such an amazing version of the stock rom, the 10 will be unbelievably good. I'll stop now because I'm guilty of taking this way off topic.
jimbob_sf said:
Sorry for the wording. I'm looking forward to getting the 10 now because it's sound and processing power are great. I do have to say my G3 is still my favorite and I tried Fulmics rom and it's an amazing piece of work. If LeeDroid, Viper, or another builds such an amazing version of the stock rom, the 10 will be unbelievably good. I'll stop now because I'm guilty of taking this way off topic.
Click to expand...
Click to collapse
You can get Leedroid over in the regular HTC 10 forum. His rom will flash to Verizon. The last time I flashed it though there was a data roaming bug if your phone was on 3g.
Sent from my HTC6545LVW using Tapatalk
The new 10 is up and running. I am getting a fixed mount that will eliminate the "how about a new phone right NOW" problem. I'm researching a different cradle that has equal holding grip and also some damping capability. The motorcycle forums cover that topic. The hardware version is still 0001 (after 3 of them).
The camera on phone #3 is broken after just 2 days of commuting with it in my jacket which is the equivalent of a what someone who rides a bicycle would do. I don't care what anyone says, this phone has inferior camera sensors. If you have an active lifestyle, stay away. I so want it to work, but after 3 phones, it has proven my original statement.
As soon as an equivalent phone hits the market and is unlocked/rooted, I'm jumping ship.
jimbob_sf said:
The camera on phone #3 is broken after just 2 days of commuting with it in my jacket which is the equivalent of a what someone who rides a bicycle would do. I don't care what anyone says, this phone has inferior camera sensors. If you have an active lifestyle, stay away. I so want it to work, but after 3 phones, it has proven my original statement.
As soon as an equivalent phone hits the market and is unlocked/rooted, I'm jumping ship.
Click to expand...
Click to collapse
Don't get a phone with ois. Something you are doing doesn't agree with it. Hell I fly airplanes and film video while in them with my phone and still am on phone number 1. I run half marathons with the thing in a pouch with sweat all over it and no problems.
Whatever you are doing is pissing off ois something crazy.
Sent from my HTC6545LVW using Tapatalk
No argument, this is is a pocket only device for me. Easy to Hotspot to the 4 bulletproof Flo's I have.
I had a long conversation with my carrier yesterday and I'm being sent a new one as a mfg defect (fact, not opinion). Again, not arguing I need to treat this phone more carefully, but my problem was not the first. Out of respect for the positive discussion here, I'll just say I hope HTC is able to make a firmware or hardware revision to reduce the chances of this particular issue.
I've always liked HTC and there is some of the best and brightest Android minds doing awesome work on this phone and I don't want to discourage anyone from jumping on board.
jimbob_sf said:
No argument, this is is a pocket only device for me. Easy to Hotspot to the 4 bulletproof Flo's I have.
I had a long conversation with my carrier yesterday and I'm being sent a new one as a mfg defect (fact, not opinion). Again, not arguing I need to treat this phone more carefully, but my problem was not the first. Out of respect for the positive discussion here, I'll just say I hope HTC is able to make a firmware or hardware revision to reduce the chances of this particular issue.
I've always liked HTC and there is some of the best and brightest Android minds doing awesome work on this phone and I don't want to discourage anyone from jumping on board.
Click to expand...
Click to collapse
Oh yeah that's very possible you are hitting it just the right way. My only point was it doesn't agree with you at this time. I would be curious if the inbound update works any better.
Sent from my HTC6545LVW using Tapatalk
New phone was a new, in box model, but the build still says 0001, so HTC is still on the first parts build (I'd that field in settings is accurate).
I ordered mounting hardware from Adaptive Technologies because they were the only company who marketed specific vibration reduction design. We'll see.
jimbob_sf said:
New phone was a new, in box model, but the build still says 0001, so HTC is still on the first parts build (I'd that field in settings is accurate).
I ordered mounting hardware from Adaptive Technologies because they were the only company who marketed specific vibration reduction design. We'll see.
Click to expand...
Click to collapse
The funny thing is they don't really increment the hardware version even if they use different displays etc. I wouldn't put much weight in that number at all.
Thanks for this thread. I am a new motorcycle rider and my HTC 10 lasted about 4 months of motorcycle riding. I replaced it because it has a battery issue and a broken vibrate motor. My new 10 lasted about a month of motorcycle use. I thought it was a software or firmware issue.
Here is a video link of what the camera does. After the pics fails.
If anybody knows how to disable ois I would loo very to hear it.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
Click to expand...
Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
Click to expand...
Click to collapse
even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
Click to expand...
Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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Click to collapse
It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED