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Anyone having an issue with their TB shutting off or reboting? Mine in the middle of a youtube video. My wife had her's reboot when it was just sitting there. No new apps, task killer, nothing. Is it just buggy cuz it's new?
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Mine never did this. My phone did freeze two and all haptic feedback was gone but I pulled the battery and changed the rom. Never had a problem after that.
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We are running stock.
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ive never had that happen, but i have had the screen trip out, like its spasing and u cnt use it at all, gotta put it to sleep then unlock it and it works fine again..
is it stock? no root and/or roms?
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Mine did this when I was running unrooted on stock firmware . No problems since rooting and using other roms though.
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Shut-off, reboot then Shut-off again...
Mine did this last nite/this AM? When I went to power on it got to the Thunderbolt splash and shut down again...had to plug it in even thought the bateery was at 87%!
Think I will go try the Root and custom ROM route..
Yeah I'm thinking buggy software. Guess I'll wait and see if it does it again.
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I've had it happen a couple times in the last few days.
Stock rom, unrooted
One of the times i was around %58 on battery and after the reset it was at %13
I got the extended battery....still had plenty of juice. I am beginning to think the issue is O.S. related. Seems to hang sometimes when I unlock it or start an app. Kinda like it is stalled for a second or so. Watched well over an hour of youtube today and it didn't shut off like last night.
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Yeah, just had this problem last night while using Pulse. It didn't fully rebooted, just went to the white HTC screen and back..... No Thunderbolt booting animation... First time ever. Pulse has crashed on me a couple times too, so I'm gonna blame it for now.
abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
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Click to collapse
LOL you tell em!
I say we yell a verizon! Make em get rid of the security on the device. I have a feeling that may be a part of it. This is the first android htc device I've had do something weird. We have had 8 total in our home and none were ever this quirky.
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Mine rebooted twice this morning after installing the new Google Maps update. I powered it down for a few minutes, then restarted, and it's been fine since.
Crap! I forgot about that update! That may be it. I did that update just the same day. Gotta ask the wife when I get home and see if she updated her's when she had the issue.
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Well now having a look at running apps, I see what the issue is. It loads all this crap that your not using! It's in the background waiting. Why? I watched as it pulled up apps that I never opened. This it why verizon reps keep telling people to use a task killer. The os is not being utilized properly at all on this phone.
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abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
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i H.A.T.E. when they do this. they did the same thing with my Galaxy Tab when i first bought it
I'm having the same issue - phone either turns itself off or reboots itself randomly. I reboot my phone 3-4 times a day swapping out batteries. I'm running stock. Didn't want to have to root, but if people who are rooted and running a custom ROM aren't having this problem, I may have to go that route.
Get system panel from the market and check out all the crap that's sitting in the background. It's a wonder the phone runs at all.
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My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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By turn off do you mean random reboot?
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Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
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Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
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Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
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mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
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funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
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Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
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No but I would definitely return it and get another one that doesn't do that
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This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
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that may have just been sense restarting.
Anyone know what causes this any way to fix it for good
sent from my badass galaxy s3 *****
Hey... Me too!
+1
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jmtz345 said:
Anyone know what causes this any way to fix it for good
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I thought it was related to root but I've had these hot reboots even before rooting so it's not just root. Most likely an app.
Same problem here
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dimaf999 said:
Same problem here
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Will take a while to hunt down the app but anybody else have 'LinkedIn' app installed? It just hot rebooted while launching that app from a fresh restart - quickest hot reboot I've ever seen.
It might not be that app but then I went to the Play Store page and there are tons of 1 star reviews because the last update failed on people's phones - more interestingly the most recent comment is from a GS2 user who says latest update reboots his phone.
I've uninstalled it and I doubt I can be that lucky that it's that app and I find it so quickly but crossing my fingers.
Mine rebooted after I opened the Navigation app.
Mine is random, many different apps
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dimaf999 said:
Mine is random, many different apps
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Mine happened again. I've now uninstalled BetterBatteryStats. I'm going to start uninstalling stuff that uses root to roll that out. I've had these issues on stock but it happened rarely, lately it's been happening very frequently so something is going on.
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Anyone? Developers? Any input?
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Bump this thread!
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I've had the same on mine. I rooted mine day 1, so no idea if it would have done it without root. I've defrosted everything in TB and still no luck.
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Well I'm tired of the random hot reboots! Some people say it happened to them before rooting, but I don't believe it happened to me until I rooted and installed CWM touch......so I'm going back to stock to start all over again so I can try to narrow down the issue. I'll report back on my progress as it becomes available.
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hanfordrob said:
Well I'm tired of the random hot reboots! Some people say it happened to them before rooting, but I don't believe it happened to me until I rooted and installed CWM touch......so I'm going back to stock to start all over again so I can try to narrow down the issue. I'll report back on my progress as it becomes available.
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Happening often to me. The search continues. I've now uninstalled adfree. I'm positive this is an app since I had it occur on stock after two weeks of using the phone and installing crap.
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I had the same problem on my previous Captivate and am having it now on the GS III; no rhyme or reason to the reboots that I can see.
I still have heat problem but I played w/ different settings to see what it is.... I had att s3 which got really really hot... So returned it for Verizon s3. Verizon is better but learned that the data (lte/s3) makes it really hot and battery drain. Also the screen, of course.
If you're rooted then go get Phone info and disable lte. I tried CDMA auto for Verizon and it got much better... But at lowered download speed. I change it when I speed the speed... Doesn't require reboot so it's easy to change.
U can also under clock using setCPU.
I don't need it to be fast normally except when playing games... So just have it at 384min and 1024max... I find this helps allot w/ heat as well... U can try and find your setting that's acceptable speed and heat.
Just sharing my experience here.... So good luck.
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Happens here too with the T-Mobile GS3. I think they rushed their fabrication process to deliver a high volume and fubared a few hardwarewise. I've even had it lockup/freeze once when not even in the OS but just in the recovery menu's. But yeah, the usual is a totally random unpredictable hot reboot throwing out my resident programs, homescreen, ect. Starts with the screen being frozen and not accepting input, then a short vibration, then back to homescreen reloading and all regular apps and widges that are supposed to run at boot load again. It's as if there's a micro static short or something. Anyway, I'm sick of problem solving and looking through logcats. Going back in for warranty. This is a dream phone except for this ultra annoying bug that it seems not many people have.
the-Mike_D said:
Happens here too with the T-Mobile GS3. I think they rushed their fabrication process to deliver a high volume and fubared a few hardwarewise. I've even had it lockup/freeze once when not even in the OS but just in the recovery menu's. But yeah, the usual is a totally random unpredictable hot reboot throwing out my resident programs, homescreen, ect. Starts with the screen being frozen and not accepting input, then a short vibration, then back to homescreen reloading and all regular apps and widges that are supposed to run at boot load again. It's as if there's a micro static short or something. Anyway, I'm sick of problem solving and looking through logcats. Going back in for warranty. This is a dream phone except for this ultra annoying bug that it seems not many people have.
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Are any of you have this happen purely on stock without rooting or anything else ?
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mobilehavoc said:
Are any of you have this happen purely on stock without rooting or anything else ?
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Happened to me once or twice (that I noticed) in the two weeks before I rooted (stock UCALEM), and a few more times after. It's just TouchPiz being pizzy. Maybe someone can catch the logcat, but there's nothing we can do about it (except install a better ROM )
How would anyone be able to diagnose this BS
"OK. My phone is hot. And it randomly reboots".
"Crap - u r out of luck buddy. Go change ur damn phone".
Provide ur phone model, ROM version, apps installed. Check ur battery stats.
As a solution - flash any custom ROM which removes bloatware.
I have been getting allot of random reboots, not while actually using the device but when it is just sitting there, on charger and off anyone have any experience with this?
Are these full reboots, with the LG and AT&T boot animations, or is it just the UI reloading? I havent ran into this at all on this phone. However, i have had an issue with the UI reloading with every Samsung device Ive ever had. Not sure what causes it or if your experiencing the same thing.
They are full reboots I normally catch it on the LG logo,I guess if no one else has come across it I'll go swap the phone out for another. Though my LG g2x had reboots till we had custom roms....
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I have had the same issue and so has my brother.
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g33k3r said:
I have had the same issue and so has my brother.
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I went and exchanged my phone today for another, so we will see if that helps it. I am not sure though because I had a LG G2X and it had random reboots as well, it was only fixed with custom roms and kernels later so assuming we get unlocked bootloaders I am sure that will be fixed but till then I am not sure if I am going to keep this phone or not....
cloudraker said:
Are these full reboots, with the LG and AT&T boot animations, or is it just the UI reloading? I havent ran into this at all on this phone. However, i have had an issue with the UI reloading with every Samsung device Ive ever had. Not sure what causes it or if your experiencing the same thing.
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Your talking about "redraws" it has to do with the launcher (TouchWiz) or in some cases, RAM.
slicingtaco said:
Your talking about "redraws" it has to do with the launcher (TouchWiz) or in some cases, RAM.
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Where as I do not use the stock launcher, I use NOVA and well we have 2 gigs of ram... Plus mine have certainly been full reboots and the G2x did this same thing... we need to just hope for am unlockedbootloader.
I have had 1 random reboot so far. Hope it doesn't happen again.
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I haven't seen any on my device. 11 days. Stock launcher.
All stock since Nov. 2nd. Zero reboots.
I returned my device for another, haven't seen a reboot so far.
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I've had reboots as well. Around 4 times now and purchased the phone nov. 3. a couple times it was when the phone is just sitting there on stand by. one time it was while posting a picture on instagram. Another was taking a picture and looking at the photos... and when it does re start, it will restart 2 or 3 times at a time, like i see the lg logo 3 times, then finally the "rethink possible" logo, then the phone boots up and while or just after my media scanning of my sdcard finishes, it will automatically restart again... and this happens 2 or 3 times. for some reason I feel like it has something to do with me 64gb sd card but am not sure, i used to think it had something to do with eco mode but phone has restarted while it wasnt activated too... dunno how to fix, hopefully an update will come for a fix :/
whoamanwtf said:
I returned my device for another, haven't seen a reboot so far.
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Same here. Must have been a hardware thing.
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I'm going to have to send mine in for warranty too, put a reboot logger on it and it's around 4-5 times per day. I should probably unroot it before I send it in I guess.
After rooting my note i717, I noticed xEbay app doesnt show ANY images of items anymore, just a square. And now, even the xda app is now just holding on the splash but never goes any further. The other day, my buddy asked me to root his note i717, so I did, took it back to him, and as I was leaving, I remembered and asked him to check his ebay app if the images of items show and nope, same as mine, just squares. Any ideas besides starting my phone all over again?
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Bump!
Now im soo broke I cant even pay attention!