Hello members,
Actually I am using my new Moto E handset in India since 5 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.
Firstly I would like to say that I am using Vodafone 2G network services and use only 1 SIM slot in my device. Since yesterday, my network signals started to drop off. Not only that, my 2G connectivity (E symbol) lost. So the device had no data connectivity. Infact seeing to this, I noticed my network connectivity signals regained its towers after 3 hours.
The issue is, my data connectivity instantly keeps losing... And today, I am getting my Vodafone connectivity network OK, but data connectivity loss is seriously putting me off. I am getting E symbol for 30 minutes and losing it for next 3 hours and again getting it for 30 minutes.
Please members help me regarding this.
Kind Regards,
Sashwato Chatterjee
Use Vodafone 2g sim card in slot 2 mine also was not working on Sim 1 then turn on mobile data and restart device
Sent from my XT1022 using XDA Free mobile app
gtsfreak said:
Use Vodafone 2g sim card in slot 2 mine also was not working on Sim 1 then turn on mobile data and restart device
Sent from my XT1022 using XDA Free mobile app
Click to expand...
Click to collapse
Hello,
Well I tried it numerous times. Same problem persists. Data connectivity loses therefore I am not able to use my applications for work. Any other idea?
Kind Regards.
Mine works fine on sim 2 then u have to contact flip kart for replacement or vodafone
Sent from my Z10 using XDA Free mobile app
Have you tried using the Vodafone sim with another phone ?
Have you tried another service provider sim to your phone ?
Moto E data connectivity problem
Hello members,
Actually I am using my new Moto E handset in India since 15 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.
Firstly I would like to say that I am using BSNL 3G network services and use only 1 SIM slot in my device. When I am using apps like whatsapp and facebook messanger. Then my messages does not send. But in other hand When I will use crome app for browsing then Its work fine.
Please members help me regarding this.
Kind Regards,
Anurag Purwar
Try to factory reset the device . it will solve ur problem
Sent from my XT1022 using Tapatalk
Moto E
Same Problem, Second Sim losses Signal
Every time i have to restart to get signal back on Second Sim
Moto e dual sim India model sim 2 not functional
I have a Moto e India model (not rooted). I am facing frequent network issues and from the past few days the sim 2 slot is not functional. In the dual sim settings i see the second sim slot option disabled and am not getting the option to turn it on. I did a factory reset. Tried to insert different sims but nothing worked.
I request anyone to help me in this regard
same issue
I just finished a return request to flipkart, regarding this issue .
while I'm writing now my 3g data network keeps switching from 3g to 2g for 15 seconds and then back again to 3g, works well for 15 to 30 minutes and again repeating the process. sometimes I turn off then on mobile data to regain the 3g faster.
it does that randomly everyday. and happens like more than 20 times a day
i don't know if you guys are familiar with what I'm describing. Is it just me or it's a common moto e issue??! my sim card was working fine on my old galaxy phone, and I'm in a good area. I'm sure it's not my network provider. and I'm using only 1 sim slot, tried the other slot but same thing.
I did face the same issue with my Reliance sim. Data was continuously switching between 2 G & 3 G. Its a network based issue. Upon further inquiry executive from network operator told me 3 G still not available in all areas & even if available sometime the towers do face congestion, thus resulting in continuous switch between 2G & 3G.
possible solutions:
1: if u not getting signal or facing data loss again & again switch on airplane mode & off & check signal
2:if u not having 3g pack or if u have only 2g pack activated then set network mode only 2g
3:swap the sim cards from sim1 to sim2 or 2 to 1
4:make a factory reset..
5:update your phone to latest 4.4.4 kk version
Moto e is the worst set because Motorola apps covers complete memory and not working 3g properly I am victim of Motorola moto e set don't buy any product of Motorola . I tried to contact local bangalore service center but no response .
Down down Motorola
anuragpurwar said:
Hello members,
Actually I am using my new Moto E handset in India since 15 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.
Firstly I would like to say that I am using BSNL 3G network services and use only 1 SIM slot in my device. When I am using apps like whatsapp and facebook messanger. Then my messages does not send. But in other hand When I will use crome app for browsing then Its work fine.
Please members help me regarding this.
Kind Regards,
Anurag Purwar
Click to expand...
Click to collapse
BSNL is famous for very bad 3G signal Try another SIM and report.
---------- Post added at 07:30 AM ---------- Previous post was at 07:25 AM ----------
3laa_alden said:
I just finished a return request to flipkart, regarding this issue .
while I'm writing now my 3g data network keeps switching from 3g to 2g for 15 seconds and then back again to 3g, works well for 15 to 30 minutes and again repeating the process. sometimes I turn off then on mobile data to regain the 3g faster.
it does that randomly everyday. and happens like more than 20 times a day
i don't know if you guys are familiar with what I'm describing. Is it just me or it's a common moto e issue??! my sim card was working fine on my old galaxy phone, and I'm in a good area. I'm sure it's not my network provider. and I'm using only 1 sim slot, tried the other slot but same thing.
Click to expand...
Click to collapse
Use network switcher app from playstore and select WCDMA only.
---------- Post added at 07:32 AM ---------- Previous post was at 07:30 AM ----------
AnandAttad said:
Moto e is the worst set because Motorola apps covers complete memory and not working 3g properly I am victim of Motorola moto e set don't buy any product of Motorola . I tried to contact local bangalore service center but no response .
Down down Motorola
Click to expand...
Click to collapse
Motorola has gone downhill since they have been acquired by lenovo.
Related
Hi Guys !! I currently own an optimus one running on stock froyo 2.2.2 (unrooted). Quite a few times (including today) I noticed that the icon showing signal strength in the notification bar blinking. Whenever I return from my college to home via bus..I find the signal strngth changed to null. At college signal strength would be like( 3 out of 4 bars) but at home it stays at full strength. But the day I go to college and return home ..on the way i find my signal strength on the top most notification changing to null for 2 seconds & then returning to full..again going back to its previous state & returns full & again....(fluctuation takes place aft 2 seconds each). Even after I return home where signal strength is supposedly full...the problem does not vanish unless & until I restart the phone. after restarting it doesn't fluctuate anymore. Why does this happen & how to get rid of this ? Pls note- I am on Airtel 2G network with network mode- GSM only. As most Indian users know airtel network is superb !! & I too stay in the capital city of my state so there's no chance of poor signal. i think it's a hardware issue. what u guys say ?
1 more query- can someone provide me the download link to android 2.2 firmware for indian optimus one. I found all the download links to have got expired except for 2.2.2 (v10d). main reason to downgrade-to be able to run ndrive on my phone. pls note that ndrive doesn't work on other optimus one's which come with android 2.2.2 preinstalled.
I wonder....
Airtel's signals are very strong even in the remote areas...
i dont think your hardware causes you this problem it could be your sim card
try changing your sim card and if necessary change your number as you say you wanna be on airtel so buy an another airtel sim and try your luck
or else borrow a airtel sim from your friend and check if its working for you...
If not switch on to vodafone as i did
I was also encountering some problems like gps can locate me.
So i switched.
Vodafone is also good if u try.
sure. thanx 4 replying
Hi,
I am using swipe elite plus for last 3 months. From last week Mobile network in swipe elite plus is fractuating a lot. I am not getting any signal on swipe elite plus but at the same position i am getting full network on a different mobile. Is this a problem of Stock ROM?? or mobile hardware?? If i change the stock rom with custom rom is it possible the problem will be solved??
Thanks.
souvikbhaumik said:
Hi,
I am using swipe elite plus for last 3 months. From last week Mobile network in swipe elite plus is fractuating a lot. I am not getting any signal on swipe elite plus but at the same position i am getting full network on a different mobile. Is this a problem of Stock ROM?? or mobile hardware?? If i change the stock rom with custom rom is it possible the problem will be solved??
Thanks.
Click to expand...
Click to collapse
You did not mention whether network fluctuation is occuring on 2g/3g/4g network.
You should try comparing network strength with a different mobile on same network i.e either on 2g/3g/4g.
If you don't get any network i.e 2g/3g/4g on your phone then you should do a factory data reset.
If that doesnt work and your phone is still under warranty, then take it to the manufacturer's service centre.
If your phone is out of warranty, then you should try flashing stock rom.
Hi,
I go this mobile one week before, From first day onwrds, I am not getting any signal even it is 2G mode also (3G also the same problem) but at the same position i am seeing full network on a different mobile. Is this a problem of hardware??? need to update this????? pl suggest to resolve it...
gopi_mgk said:
Hi,
I go this mobile one week before, From first day onwrds, I am not getting any signal even it is 2G mode also (3G also the same problem) but at the same position i am seeing full network on a different mobile. Is this a problem of hardware??? need to update this????? pl suggest to resolve it...
Click to expand...
Click to collapse
Try resetting
---------- Post added at 04:26 PM ---------- Previous post was at 04:15 PM ----------
Mr.nrj said:
Try resetting
Click to expand...
Click to collapse
I was facing the same problem
It was showing no service since 2 days
After resetting it worked fine
please suggest What to do..?
Hi,
I go this mobile swipe elite pluse one week before, From first day onwards, I am not getting any signal even it is 2G mode also (3G also the same problem) but at the same position i am seeing full network on a different mobile. Is this a problem of hardware? I have also tried resetting, still not getting..please suggest what to do.
I have swipe elite plus and sim 1 slot might not work properly as any sim in sim 1 slot have no signal but the sim is detected. And that same sim shows full network in sim slot 2. I have already done a factory data reset and nothing happened. please tell me what I have to do now.
Thanks
Sir I have bougt new mobileI ..i have put the sim but network is emergency call only ...change ever thing....pls help sir...
guys,i also need help
Last month I purchased elite sense and I also upgrade my Airtel sim on 4g but the issue is when I'm on 2g/3g/4g network then after some use on this network will show no service then I reset the mobile again same problem face now I m fix on 3g network the problem still stop but I can't use my 4g data.
And when I set the network on only 4g then I used 4g data but the issue is anyone can call me same time then the network says busy no one can call me on 4g network when I'm on. Please share a solution
Hey all,
I am hoping somebody can guide me in regards to an issue I am facing.
I was working on my car a few days back and left the Elephone S8 on the car seat not realizing that it was being hit directly by the sun. After I was done, I picked up the phone and it was very very hot. I then went inside and let the phone cool off.
Since the above, I notice that I struggle to pick up reception. I have tried different firmware, replaced sim cards, everything. It seems to only be affecting certain MHZ bands as 4G LTE work, 3G works fine, and 2G works find but not always.
I have a feeling the 2G is having issues but maybe only certain bands. I do not think it is software related but have no idea where to even start on the hardware side. I first want to try scan for towers and see which bands they use and try see which one could be giving the issue. I don't expect it to just be a lose connector as the phone has not been dropped and I have only been using it for 2 weeks. If I do send it back under warranty for repairs, they will never pick up this issue.
Elephone S8 loss of network issue
Hi.
I think is a hardware issue as the same thing happened to me after 3 weeks perfect use.
I think has nothing to do with the sun as for me happened on a snowy Sunday 10th of December in London.
I suddenly noticed that when sending email the sending would start fast and after a 2-3 seconds the network will drop to 3G and stay like that for long time until the mail app stops sending process and the phone goes back to LTE 4G.
Also when dialling a number the phone will drop from 4G to 3G and than loose the connection straight away.
When indoors the phone would have trouble registering to network for ages without success.
I picked up 4 different pay as you go cards to make shure that is not my network but still no success.
All documented in the support ticket to GB and yesterday have send it back for a refund.
I really like the phone but i am reluctant to buy another if the issue persist so will wait and see.
Hope some more comments will follow to highlight the problem and influence a solution to this.
Cheers
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Wifi
kishanach said:
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Click to expand...
Click to collapse
Same problem here
My network problems are a little different. I don't have problems connecting to different wifi networks (home and work) but the phone does not activate mobile data when leaving a wifi network. I always have to restart the phone when I want to use mobile data (3G).
Kind of the same problem. Have my S8 for about a month. First it has a wifi network. When I leave the place where it is connected to wifi, it goes to 4G. But when I come back to a place with WIFI, the phone does not find any WIFI network. I have to reboot the phone. Soft reboot(a little faster) will also do/work.
Are you guys on the stock ROM?
Were you guys able to resolve your issues
MOTzYouTube said:
Are you guys on the stock ROM?
Click to expand...
Click to collapse
I have the same problems with stock rom and eragon rom. I don't have a solution but I'm still hoping for a new update.
For now I found out that turning flight mode on and off again helps to switch between wifi and mobile data, so it is not necessary to reboot the phone every time.
I can confirm as well that Eragon won't resolve 3G / 4G network issues.
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
wim69 said:
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
Click to expand...
Click to collapse
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Steve the issue you have is different. Your issue won't be resolved that way.
You would need an app that switches to 3G/4G if WiFi is not connected.
Happy too soon. After one day with mobile data it's gone again. There's a cross in the lower right corner of the mobile data icon in the status bar. I'll be calling my provider again tomorrow morning.
---------- Post added at 10:10 PM ---------- Previous post was at 10:04 PM ----------
the steve said:
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Click to expand...
Click to collapse
I'm not sure if the fact that I own a brand that is unknown here causes the mobile data problems. The problems I'm running into atm are
- mobile data problems, 4G is connected, but no internet
- fingerprint scanner doesn't work with my banking app
- backlight bleed in the middle of my screen
- after 3 out of 4 calls, phone freezes for about 30 seconds
- rattle in fingerprint scanner
I guess I'm about to find out how good the return policy at Banggood is ?
I highly recommend that you return the phone now.
There are so many issues with the phone that it's just not worth the time.
Hi guys, I just got the phone, but mobile data is not working. Am I missing something?
Can you attach a screenshot
screenshots: https://photos.app.goo.gl/1XdRma9YJacb4b2b2
Does your sim card work in another phone? If so, are the apn settings the same?
I managed to resolve the issue.
I'm trying to figure what went wrong at start. When I got a phone I inserted both SIM cards like this:
SIM 1 - my business phone number - provider 1
SIM 2 - my personal phone number - provider 2
I wanted to use data only on my personal phone number, so I disabled data on business number. What happened is my business SIM downloaded APN info on first boot (i assume), and then my personal SIM used this APN (which was incorrect).
To resolve issue I first inserted my personal SIM to slot 1 alone and booted. Then I changed APN profile to match my old phone's, turned off phone and inserted my business SIM to slot 2 and booted.
Now data works fine. Obviously there was APN issue but how come that phone didn't get correct APN settings per SIM?
Thanks for support!
Hello everyone.
I have one or two little questions about the phone. I have this phone since July and I would like asking about few f*cking issues. I have the H930DS with the Boombox ROM and have faced the same issues with the lastest 21* Official ROM.
SIM A France with Roaming ok - SIM B Switzerland. I live in Switzerland.
------------------------------- DATA SIM A - Calling with SIM B -----------------------------
-> no internet while calling
-> sms cannot be send with SIM B
-> poor signal with sim B, very oft no signal
------------------------------- DATA SIM B - Calling with SIM B -----------------------------
-> internet ok while calling
-> sms cannot be send with SIM A
-> Very good signal in SIM B, poor signal with sim A
My Problems with signal quality is also when I make no call. I don't understand why is so... Make no sens. I have oft the problem with no signal in SIM B and when I choose SIM B for Data, signal is automatically better....
Faced you this problems ?
Thanks you.
Anyone with other/previous Dual SIM devices can tell a same story ?
The most seldom Android devices have dsda (dual sim dual active), afaik the H930DS is dsds like many devices (dual sim dual standby)
https://gadgetstouse.com/news/dual-sim-dual-standby-and-dual-sim-dual-active/8985
That at least partially might be able to explain it,
also living at the border and roaming with 2 different country SIMs is supposed to be quite bothersome I read back some time.
No idea if it's supposed to have improved
Thanks, I had no idea about this active or standby mode. This is annoying... But that's explained not the problem with signal strength... I have no idea how is it possible.
cle_m_ent said:
Thanks, I had no idea about this active or standby mode. This is annoying... But that's explained not the problem with signal strength... I have no idea how is it possible.
Click to expand...
Click to collapse
what connection tech / speed are you using for each different SIM ?
if I remember correctly there was also an issue with only one SIM being capable of using 3G or LTE at a time and the other being limited to 2G (or similar)
so that could be one explanation of it.
Haven't looked into that kind of issue yet since I don't have a dual SIM device
Solution: Disable "Dual 4G" option in the "SIM Cards & Mobile networks" settings
Hello, good day!
tl;dr: Phone stuck to no cellular signal, until I reboot, restart mobile radio power, or turning on airplane mode for a short while when turning off again.
---------------------------------------------------
I recently bought this phone as an upgrade to my old one. I transferred my sim, and all seems to be working pretty well. I lived in an area with very poor signal reception, so overnight, the phone doesn't have any signal reception other than WiFi.
The problem is that it remains that way (stuck on 'no signal') if it cannot get any signal for an extended period. The problem persists even if I went to an area with good cellular reception even in the city.
The problem seems to fix itself when I placed the phone either by activating airplane mode for a minute, turn off "mobile radio power" then back on again, or reboot my phone but it starts to get annoying over time.
I tried changing the preferred network type to the one my old phone used (LTE/CDMA auto (PRL)) to fix it, but no luck.
Does anyone know a permanent solution to this?
Default reset whit the SIM Putin and airplane oon
weedxlife said:
Default reset whit the SIM Putin and airplane oon
Click to expand...
Click to collapse
Hello,
By default reset, you mean a factory reset or a SIM card reset?
Factory reset bro. But if you don't. Try yet this option of SIM reset try it
weedxlife said:
Factory reset bro. But if you don't. Try yet this option of SIM reset try it
Click to expand...
Click to collapse
I tried the SIM Reset first and so far it is working perfectly but I need to monitor it first to check if the problem would persist in the long term.
Will update thread on the result.
================
Update: unfortunately, the SIM reset doesn't work. However, I tried swapping the SIM card to see if it makes any difference and surprisingly it did. I put in a SIM in slot 1 from a network with a good signal reception while my previous one on slot 2.
I would like to also note that the current SIM 1 has a successful Xiaomi activation & verified to use the chat features on the Messaging app while the old one does not.
All seems to work perfectly - but need further monitoring I can call it solved. Will update the thread on the result :good:
Update 2: The workaround above doesn't work. I sent to Xiaomi this issue.
laconix00 said:
I tried the SIM Reset first and so far it is working perfectly but I need to monitor it first to check if the problem would persist in the long term.
Will update thread on the result.
================
Update: unfortunately, the SIM reset doesn't work. However, I tried swapping the SIM card to see if it makes any difference and surprisingly it did. I put in a SIM in slot 1 from a network with a good signal reception while my previous one on slot 2.
I would like to also note that the current SIM 1 has a successful Xiaomi activation & verified to use the chat features on the Messaging app while the old one does not.
All seems to work perfectly - but need further monitoring I can call it solved. Will update the thread on the result :good:
Click to expand...
Click to collapse
My sim is in slot 1. still dropped calls. Seems like network disconnects and reconnects.
When call is dropped I immediately redial and sometimes no network.
Hi i have the same issue No signal, is there any tricks or tips or tools to fix this?
williamsonoma said:
My sim is in slot 1. still dropped calls. Seems like network disconnects and reconnects.
When call is dropped I immediately redial and sometimes no network.
Click to expand...
Click to collapse
Unfortunately, the workaround I posted doesn't seem to work also when my current SIM 1 can't pickup signal for at least 2-3 hours.
Yes I also experienced drop calls most notably when the signal drops below 0 bars (not no signal with an "X").
I can't find a good rationale a factory reset would solve the problem since nothing on my phone (modified settings, modded, or downloaded apps) that can affect the cellular network. So, I won't be taking that road for now.
I already sent feedback on Xiaomi and advice me to send the log files *fingers crossed*
Any updates..?
My father is experiencing similar experience with calls hang and even bad call quality, while pocophone f1 on the same network works flawlessly.
Data problem
I have a problem with my RedMi Note 9 Pro, when I make a call on 4G Airtel network(at least 4 bars) the data connection drops to an average g of 1.2kbps.
I have used the same Sim in the same area in my previous phone the Honor 9 Lite but it doesn't face any problem. Whenever I get a call on that phone the 4G data speed increases.
On the RedMi note 9 pro the data gets completely disconnected and even after I cut the call the data remains disconnected for 2 minutes or so. After that I resumes back. It even gets lesser speeds that my previous phone.
Sometimes the data drops without any reason. It stays disconnected for a minute or so and then tries to connect back. It has got horrible ping.
Anyone facing the same issues?
Having the same issue here. I modified phone settings several times and try with another apps but nothing working so far
I MAY HAVE FINALLY FIGURED OUT A POSSIBLE SOLUTION!
Disable "Dual 4G" option in the settings.
No issue so far for 3 days now