Hi,
I am using swipe elite plus for last 3 months. From last week Mobile network in swipe elite plus is fractuating a lot. I am not getting any signal on swipe elite plus but at the same position i am getting full network on a different mobile. Is this a problem of Stock ROM?? or mobile hardware?? If i change the stock rom with custom rom is it possible the problem will be solved??
Thanks.
souvikbhaumik said:
Hi,
I am using swipe elite plus for last 3 months. From last week Mobile network in swipe elite plus is fractuating a lot. I am not getting any signal on swipe elite plus but at the same position i am getting full network on a different mobile. Is this a problem of Stock ROM?? or mobile hardware?? If i change the stock rom with custom rom is it possible the problem will be solved??
Thanks.
Click to expand...
Click to collapse
You did not mention whether network fluctuation is occuring on 2g/3g/4g network.
You should try comparing network strength with a different mobile on same network i.e either on 2g/3g/4g.
If you don't get any network i.e 2g/3g/4g on your phone then you should do a factory data reset.
If that doesnt work and your phone is still under warranty, then take it to the manufacturer's service centre.
If your phone is out of warranty, then you should try flashing stock rom.
Hi,
I go this mobile one week before, From first day onwrds, I am not getting any signal even it is 2G mode also (3G also the same problem) but at the same position i am seeing full network on a different mobile. Is this a problem of hardware??? need to update this????? pl suggest to resolve it...
gopi_mgk said:
Hi,
I go this mobile one week before, From first day onwrds, I am not getting any signal even it is 2G mode also (3G also the same problem) but at the same position i am seeing full network on a different mobile. Is this a problem of hardware??? need to update this????? pl suggest to resolve it...
Click to expand...
Click to collapse
Try resetting
---------- Post added at 04:26 PM ---------- Previous post was at 04:15 PM ----------
Mr.nrj said:
Try resetting
Click to expand...
Click to collapse
I was facing the same problem
It was showing no service since 2 days
After resetting it worked fine
please suggest What to do..?
Hi,
I go this mobile swipe elite pluse one week before, From first day onwards, I am not getting any signal even it is 2G mode also (3G also the same problem) but at the same position i am seeing full network on a different mobile. Is this a problem of hardware? I have also tried resetting, still not getting..please suggest what to do.
I have swipe elite plus and sim 1 slot might not work properly as any sim in sim 1 slot have no signal but the sim is detected. And that same sim shows full network in sim slot 2. I have already done a factory data reset and nothing happened. please tell me what I have to do now.
Thanks
Sir I have bougt new mobileI ..i have put the sim but network is emergency call only ...change ever thing....pls help sir...
guys,i also need help
Last month I purchased elite sense and I also upgrade my Airtel sim on 4g but the issue is when I'm on 2g/3g/4g network then after some use on this network will show no service then I reset the mobile again same problem face now I m fix on 3g network the problem still stop but I can't use my 4g data.
And when I set the network on only 4g then I used 4g data but the issue is anyone can call me same time then the network says busy no one can call me on 4g network when I'm on. Please share a solution
Related
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
borris234 said:
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
Click to expand...
Click to collapse
You need to ask the network if they are having problems .
Have you checked /remade your network settings ??
Could be a rom problem a modem problem a sim card problem or even a CSC problem with wrong settings .
Check settings clean sim card that does not help put your phone back to a warranty state flash stock rom and clear rom counter . Test if faulty take to a service centre .
jje
Im on 3 also i have had a few times the same problem mate, lets say maybe 4 or 5 times, it usually happens if i lose my internet connection it still shows me having signal but cant make a call or sms. i got no answer from 3 either
Check the status screen. I get this and when it happens where it should say T-Mobile it says Emergency Calls Only. I figured my SIM card was at fault so wedged some paper behind it to hold it in place and the problem has almost completely stopped.
Sent from my GT-I9100 using Tapatalk
Rub the terminals on the sim card with a rubber to remove any static build up
Sent from my GT-I9100 using XDA App
Are you guys running an I-9100T from 3? All modems from any rom you install won't work with the T. You'll need your stock KF4 modem.
Get it here:
http://forum.xda-developers.com/showpost.php?p=15885779&postcount=329
I had a similar problem. Read more about it here:
http://forum.xda-developers.com/showthread.php?t=1225849
tried going back to kf4 still no luck its only in certain places in me house where it does it everywhere else i have 1 or 2 or none at all bars of signal
3 customer service rang me up told them i wanted cancel the contract bcus of it. they knocked the contract price down from £30 to £25.75 for the text 500 plan with them. bit annoyed that i can only get signal in certain places of me house but cant argue on the price as well as gettin the phone for free
because 3 dont have a 2g network in the UK so if you dont have 3g coverage it will show a network signal but you cant make calls or sms
I'm having the same problem but with o2. I lose signal regularly at home as I live on the perimeter, but when I get signal bars back againwhen i go into town, it tells me that the network is unavailable. I have to switch off and on again to re register and then it works fine again until the next time the signal is dropped... It's annoying in the morning because i can wake up and see full signal on the phone all morning, but people are trying to contact me and not getting through because in reality, the network is not connected! I'm sure o2 have a 2g network, so I would presume it's a phone issue...
Hi all,
I live in France using SFR network and I get the same issue here using KI3 but I had the same problem with KH3.
the behavior on the phone is network seems to be good everytime/everywhere but sometimes people who try to reach me go directly to my voicemail and I receive sms with some delays.
When network works again, I mean I don't see it but I know it because I receive a couple of sms at the same time and a call from my voicemail
it means that my phone seems to be connected to the gsm network but is not, It loose the gsm network...
If you can give me your experience.
thx
I've got the same issue. (tacticman), I'm also on SFR network, i had this since KH3, never before. Now i'm on KI3, it's still here.
I always use CF-Root kernel, i tried to wipe, restore old backups, it does not change anything. I also tried GS II repair tools, nothing too...
The only thing I found to solve (temporarly) the problem, switch to offline mode (mode Hors ligne in FR) and then disable it.
But the problem occurs very often, it's very disturbing.
My IMEI number is still here.
Hello members,
Actually I am using my new Moto E handset in India since 5 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.
Firstly I would like to say that I am using Vodafone 2G network services and use only 1 SIM slot in my device. Since yesterday, my network signals started to drop off. Not only that, my 2G connectivity (E symbol) lost. So the device had no data connectivity. Infact seeing to this, I noticed my network connectivity signals regained its towers after 3 hours.
The issue is, my data connectivity instantly keeps losing... And today, I am getting my Vodafone connectivity network OK, but data connectivity loss is seriously putting me off. I am getting E symbol for 30 minutes and losing it for next 3 hours and again getting it for 30 minutes.
Please members help me regarding this.
Kind Regards,
Sashwato Chatterjee
Use Vodafone 2g sim card in slot 2 mine also was not working on Sim 1 then turn on mobile data and restart device
Sent from my XT1022 using XDA Free mobile app
gtsfreak said:
Use Vodafone 2g sim card in slot 2 mine also was not working on Sim 1 then turn on mobile data and restart device
Sent from my XT1022 using XDA Free mobile app
Click to expand...
Click to collapse
Hello,
Well I tried it numerous times. Same problem persists. Data connectivity loses therefore I am not able to use my applications for work. Any other idea?
Kind Regards.
Mine works fine on sim 2 then u have to contact flip kart for replacement or vodafone
Sent from my Z10 using XDA Free mobile app
Have you tried using the Vodafone sim with another phone ?
Have you tried another service provider sim to your phone ?
Moto E data connectivity problem
Hello members,
Actually I am using my new Moto E handset in India since 15 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.
Firstly I would like to say that I am using BSNL 3G network services and use only 1 SIM slot in my device. When I am using apps like whatsapp and facebook messanger. Then my messages does not send. But in other hand When I will use crome app for browsing then Its work fine.
Please members help me regarding this.
Kind Regards,
Anurag Purwar
Try to factory reset the device . it will solve ur problem
Sent from my XT1022 using Tapatalk
Moto E
Same Problem, Second Sim losses Signal
Every time i have to restart to get signal back on Second Sim
Moto e dual sim India model sim 2 not functional
I have a Moto e India model (not rooted). I am facing frequent network issues and from the past few days the sim 2 slot is not functional. In the dual sim settings i see the second sim slot option disabled and am not getting the option to turn it on. I did a factory reset. Tried to insert different sims but nothing worked.
I request anyone to help me in this regard
same issue
I just finished a return request to flipkart, regarding this issue .
while I'm writing now my 3g data network keeps switching from 3g to 2g for 15 seconds and then back again to 3g, works well for 15 to 30 minutes and again repeating the process. sometimes I turn off then on mobile data to regain the 3g faster.
it does that randomly everyday. and happens like more than 20 times a day
i don't know if you guys are familiar with what I'm describing. Is it just me or it's a common moto e issue??! my sim card was working fine on my old galaxy phone, and I'm in a good area. I'm sure it's not my network provider. and I'm using only 1 sim slot, tried the other slot but same thing.
I did face the same issue with my Reliance sim. Data was continuously switching between 2 G & 3 G. Its a network based issue. Upon further inquiry executive from network operator told me 3 G still not available in all areas & even if available sometime the towers do face congestion, thus resulting in continuous switch between 2G & 3G.
possible solutions:
1: if u not getting signal or facing data loss again & again switch on airplane mode & off & check signal
2:if u not having 3g pack or if u have only 2g pack activated then set network mode only 2g
3:swap the sim cards from sim1 to sim2 or 2 to 1
4:make a factory reset..
5:update your phone to latest 4.4.4 kk version
Moto e is the worst set because Motorola apps covers complete memory and not working 3g properly I am victim of Motorola moto e set don't buy any product of Motorola . I tried to contact local bangalore service center but no response .
Down down Motorola
anuragpurwar said:
Hello members,
Actually I am using my new Moto E handset in India since 15 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.
Firstly I would like to say that I am using BSNL 3G network services and use only 1 SIM slot in my device. When I am using apps like whatsapp and facebook messanger. Then my messages does not send. But in other hand When I will use crome app for browsing then Its work fine.
Please members help me regarding this.
Kind Regards,
Anurag Purwar
Click to expand...
Click to collapse
BSNL is famous for very bad 3G signal Try another SIM and report.
---------- Post added at 07:30 AM ---------- Previous post was at 07:25 AM ----------
3laa_alden said:
I just finished a return request to flipkart, regarding this issue .
while I'm writing now my 3g data network keeps switching from 3g to 2g for 15 seconds and then back again to 3g, works well for 15 to 30 minutes and again repeating the process. sometimes I turn off then on mobile data to regain the 3g faster.
it does that randomly everyday. and happens like more than 20 times a day
i don't know if you guys are familiar with what I'm describing. Is it just me or it's a common moto e issue??! my sim card was working fine on my old galaxy phone, and I'm in a good area. I'm sure it's not my network provider. and I'm using only 1 sim slot, tried the other slot but same thing.
Click to expand...
Click to collapse
Use network switcher app from playstore and select WCDMA only.
---------- Post added at 07:32 AM ---------- Previous post was at 07:30 AM ----------
AnandAttad said:
Moto e is the worst set because Motorola apps covers complete memory and not working 3g properly I am victim of Motorola moto e set don't buy any product of Motorola . I tried to contact local bangalore service center but no response .
Down down Motorola
Click to expand...
Click to collapse
Motorola has gone downhill since they have been acquired by lenovo.
Hello all,
I do have the following problem which is not new and mentioned in other threads but there is no solution and the threads are quiet old - so I hope it is OK to start a new one:
My LeMax2 is constantly dropping the network signal and the signal is in general very weak (I can only get calls outside, Internet is working irregular "sometimes", outside only. After arrival signal was fine. No difference. Flashed a couple of different custom roms, still fine. Ended up using SmallEUI. After a while (maybe two weeks) signal dropping began. What I tried so far:
- Flashed alternate modem file from SmallEUI, no difference.
- Switched rom back to india20s. Problem stayed the same. -
- Switched to LOS13 (which is still running).
- Entered *#*#4636#*#* switched and set GSM/UMTS band to automatic. Problem got worse.
- flashed various modem files, no difference
- renewed APN settings. No difference.
- Found about 4 threats regarding this problem, can not find a solution. This is exactly my problem: https://forum.xda-developers.com/le-max-2/help/mobile-network-problems-le-max-2-6gb-t3507500
Help? Please? What can I do now?
TOM
Nothing? None? Any idea? A little desperate here tbh...
ToeOfMoe said:
Nothing? None? Any idea? A little desperate here tbh...
Click to expand...
Click to collapse
Have you looked into your carrier? Maybe it's not a device problem..... Try a signal app to see if your connecting to the right bands, getting a good enough signal ....
Have you tried a factory reset?
When I was with T-Mobile they cut service in my area without letting customers know, I ended up buying a signal amplifier for my house to finish out my contract.
Supertacomonkeyexplosion said:
Have you looked into your carrier? Maybe it's not a device problem..... Try a signal app to see if your connecting to the right bands, getting a good enough signal ....
Have you tried a factory reset?
When I was with T-Mobile they cut service in my area without letting customers know, I ended up buying a signal amplifier for my house to finish out my contract.
Click to expand...
Click to collapse
Hey,
thank you for your reply. I put the SIM card into another phone and it worked like a charm. So I think it is not the carrier. Rechecked the APN settings also. Regarding the LTE band I am not sure. Most of the time I only get a H+ connection so no LTE band at all. Thing is: The connection was really good with this phone in the beginning.
Factory reset: Yes, and even more (flashed 6 different roms I think and various modems)
Best,
TOM
x829 no signal
i lived in ireland i have x829 from banggood i don't have networking signal strange when i when battery is 0% turn off phone after Charge the battery signal come back for few minutes after again disappear
I have the same problem. I am living in India, and the signal drop is very frequent.
Earlier i only used to get H+, but from few days i get the LTE band but the signal fluctuates almost every second and very unstable - especially the data. The whole mobile network keeps dropping also frequently. Been a pain in the but*
Using RR v5.8 official
This thing solved the LTE stability problem for me:
Type *#*#4636#*#* on the dialer
select phone info
Click the menu on top right on action bar
Select radio band and select band 43
I get decent speeds with some sudden boosts from time to time. PS I am using Airtel in India.
I have the same problem. I am living in sri lanka, and the signal drop is very frequency The whole mobile network keeps dropping also frequently. Been a pain in the but*
i wish to get updates on this problem, cause this is a pain. tried every method mentioned. tried different new roms (rr, LOS, Eui, stock 26s and 21s roms)
Maybe someone has solutions?
joey86 said:
I have the same problem. I am living in India, and the signal drop is very frequent.
Earlier i only used to get H+, but from few days i get the LTE band but the signal fluctuates almost every second and very unstable - especially the data. The whole mobile network keeps dropping also frequently. Been a pain in the but*
Using RR v5.8 official
Click to expand...
Click to collapse
Hey, did you have success in resolving the issue?
I had problems too with my le s3 x626, it didn't recognize the sim card anymore, froze, and had to force reboot. Luckily, it was a battery issue. For some reason when the phone goes under 10%, it does that. Easily solved upon charging (happened more than once).
Same issue in the philippines
Heyyo, I'd recommend looking into AEX as @shivatejapeddi recently made a bunch of changes for VoLTE and carrier settings that might help.
Otherwise? It could be your carrier might need further apn and carrier configuration changes in order to work at least on custom ROMs.
Another thing to try? Replacing your /system/etc/apns-conf.xml with this one from the Pixel 2 XL. Download it > reboot to TWRP > mount system > make a copy of that /system/etc/apns-conf.xml somewhere as a backup > replace the /system/etc/apns-conf.xml with the one downloaded > reboot to system > reset apn configuration to defaults to force ROM to reload apns-conf.xml
https://drive.google.com/open?id=1Fa-icWihAwcF0dzkbuSU3p5IKig9b6H_
---------- Post added at 09:52 PM ---------- Previous post was at 09:50 PM ----------
ongkal said:
Same issue in the philippines
Click to expand...
Click to collapse
magandang umaga! I'm mestizo and my wife is a Filipina, thus my son is second generation mestizo hehe. What carrier you with? I can try and look into it but no guarantees I can fix it.
Please try the above apns-conf.xml to see if that works
Has anyone found a solution for this problem? I think I have tried every rom and every medem file but no luck...The one thath works best for me is EUI 30s from Crisbal, but still i some times lose the networksignal from time to time
I hae let phone here I CANADA. same prob. Phone ..drops service every 5-10 mins. Carrier is not the problem. As.ive tried many
same problem
leeco le 2 x526 : signal if is starting , after i enter inside building ...it drops instant .... try different stock roms . version .and custom roms (now i am on RR 6.0 - good for camera ) .....baseband of my carrier are recognise , 5 diff. modem firmware .... nothing .... any sugestion is worth trying ..... lets find the solution together .
Ok this is super weird but the Leeco Le Max pro I used had the same issue. BUT. When I'd switch on the hotspot, and let someone connect to my Leeco, they get unrestricted LTE speeds. I cannot use my phone data plan but others can using my wifi So. I don't know exactly what's the issue. All those with this issue do check their hotspot capabilities. Thank you.
dllungu said:
leeco le 2 x526 : signal if is starting , after i enter inside building ...it drops instant .... try different stock roms . version .and custom roms (now i am on RR 6.0 - good for camera ) .....baseband of my carrier are recognise , 5 diff. modem firmware .... nothing .... any sugestion is worth trying ..... lets find the solution together .
Click to expand...
Click to collapse
same problem
tried everything, the last one to do for me is REWRITE IMEI on the phone, i noted a strange IMEI=0 or some difficult in reading it (x526 from myefox.it)
Dialing *#*#4636#*#*
Hi devrookie,
I did it as you mentioned in your comment above...didnt worked
Selected radio band...there is no option of 43 infact there is nothing to select...
anyone got this resolved guys? i just bought two leeco x520 phones and both have the same issue. wifi keeps dropping over and again every 10 seconds or so. It's like a loop........ drop .. reconnect .. drop .. reconnect .. and so on. tried two roms so far, currently on lineage os 16.0 and have the same issue on this rom too. on top of the connectivity problem, a new problem has came up .. the phone shuts down while playing games which is super annoying. and the phone heats up a lot while recharging the battery. i'm so fed up
Hey all,
I am hoping somebody can guide me in regards to an issue I am facing.
I was working on my car a few days back and left the Elephone S8 on the car seat not realizing that it was being hit directly by the sun. After I was done, I picked up the phone and it was very very hot. I then went inside and let the phone cool off.
Since the above, I notice that I struggle to pick up reception. I have tried different firmware, replaced sim cards, everything. It seems to only be affecting certain MHZ bands as 4G LTE work, 3G works fine, and 2G works find but not always.
I have a feeling the 2G is having issues but maybe only certain bands. I do not think it is software related but have no idea where to even start on the hardware side. I first want to try scan for towers and see which bands they use and try see which one could be giving the issue. I don't expect it to just be a lose connector as the phone has not been dropped and I have only been using it for 2 weeks. If I do send it back under warranty for repairs, they will never pick up this issue.
Elephone S8 loss of network issue
Hi.
I think is a hardware issue as the same thing happened to me after 3 weeks perfect use.
I think has nothing to do with the sun as for me happened on a snowy Sunday 10th of December in London.
I suddenly noticed that when sending email the sending would start fast and after a 2-3 seconds the network will drop to 3G and stay like that for long time until the mail app stops sending process and the phone goes back to LTE 4G.
Also when dialling a number the phone will drop from 4G to 3G and than loose the connection straight away.
When indoors the phone would have trouble registering to network for ages without success.
I picked up 4 different pay as you go cards to make shure that is not my network but still no success.
All documented in the support ticket to GB and yesterday have send it back for a refund.
I really like the phone but i am reluctant to buy another if the issue persist so will wait and see.
Hope some more comments will follow to highlight the problem and influence a solution to this.
Cheers
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Wifi
kishanach said:
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Click to expand...
Click to collapse
Same problem here
My network problems are a little different. I don't have problems connecting to different wifi networks (home and work) but the phone does not activate mobile data when leaving a wifi network. I always have to restart the phone when I want to use mobile data (3G).
Kind of the same problem. Have my S8 for about a month. First it has a wifi network. When I leave the place where it is connected to wifi, it goes to 4G. But when I come back to a place with WIFI, the phone does not find any WIFI network. I have to reboot the phone. Soft reboot(a little faster) will also do/work.
Are you guys on the stock ROM?
Were you guys able to resolve your issues
MOTzYouTube said:
Are you guys on the stock ROM?
Click to expand...
Click to collapse
I have the same problems with stock rom and eragon rom. I don't have a solution but I'm still hoping for a new update.
For now I found out that turning flight mode on and off again helps to switch between wifi and mobile data, so it is not necessary to reboot the phone every time.
I can confirm as well that Eragon won't resolve 3G / 4G network issues.
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
wim69 said:
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
Click to expand...
Click to collapse
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Steve the issue you have is different. Your issue won't be resolved that way.
You would need an app that switches to 3G/4G if WiFi is not connected.
Happy too soon. After one day with mobile data it's gone again. There's a cross in the lower right corner of the mobile data icon in the status bar. I'll be calling my provider again tomorrow morning.
---------- Post added at 10:10 PM ---------- Previous post was at 10:04 PM ----------
the steve said:
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Click to expand...
Click to collapse
I'm not sure if the fact that I own a brand that is unknown here causes the mobile data problems. The problems I'm running into atm are
- mobile data problems, 4G is connected, but no internet
- fingerprint scanner doesn't work with my banking app
- backlight bleed in the middle of my screen
- after 3 out of 4 calls, phone freezes for about 30 seconds
- rattle in fingerprint scanner
I guess I'm about to find out how good the return policy at Banggood is ?
I highly recommend that you return the phone now.
There are so many issues with the phone that it's just not worth the time.
Hi guys, I just got the phone, but mobile data is not working. Am I missing something?
Can you attach a screenshot
screenshots: https://photos.app.goo.gl/1XdRma9YJacb4b2b2
Does your sim card work in another phone? If so, are the apn settings the same?
I managed to resolve the issue.
I'm trying to figure what went wrong at start. When I got a phone I inserted both SIM cards like this:
SIM 1 - my business phone number - provider 1
SIM 2 - my personal phone number - provider 2
I wanted to use data only on my personal phone number, so I disabled data on business number. What happened is my business SIM downloaded APN info on first boot (i assume), and then my personal SIM used this APN (which was incorrect).
To resolve issue I first inserted my personal SIM to slot 1 alone and booted. Then I changed APN profile to match my old phone's, turned off phone and inserted my business SIM to slot 2 and booted.
Now data works fine. Obviously there was APN issue but how come that phone didn't get correct APN settings per SIM?
Thanks for support!