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Hi,
I've had a problem with the phone out of the box: when the phone is connected to the charger (non Samsung charger) or the USB in the computer, the touch screen bearly responds. I try to use the phone but it's like the touch panel does not respond, or sometimes it responds and some time it doesn't. Once I disconnect the charger, it goes back to being fully functional.
Does anyone else have this problem? Is there a way to fix this? Is there an app in the market to test whether there is a problem?
Gosh, I hope this is not a HW problem..
Thanks.
I'm guessing that the flow of the electricity might be causing interference to the capacitive sensor as I've experienced this a couple of times on my SGS1.
Haven't had this issue though on SGS2.
Some of the HTC Evo 4G phones had a similar issue when it was launched last year. HTC was able to fix it with a software update. But I don't know if your phone ihas the same underlying cause. If it is easy for you to return, you may want to try that rather than waiting for a fix.
I have a Galaxy S1 and had a similar problem. I bought a non samsung usb cable to charge my phone and it caused it to be unresponsive while connected. As soon as I disconnected it, the phone returned to normal. I bought some samsung data cables from ebay and never had the problem since.
A friend of mine had a Blackberry (i think), and used my samsung cable to try to charge his phone in my car. It never worked.....or atleast his phone never said it was charging.
My guess is the cables may have the same connector, but the wiring my be different.
I could be completely wrong though, but this is the experience I had with the original galaxy s
I've had the same problem with the galaxy s 1. No matter what charger I used though charging via usb made it better.
Happens with a lot of phones, Aridoasis above hit the nail on the head.
If you read the manual you will see that it say that that will happen of you are connected to an unstable power source. Which I think will happen when the cable used to charge the phone somehow doesn't match it.
This happens to me when I used a standard micro USB cable to charge it. But goes away when I use my ATRIX's USB power charger
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Hi there, so when I connect my cell phone to the computer via the USB cable, the touchscreen on my phone acts weird and sometimes I cant even tap anything, does anyone have the same problem?
I also have this problem and would like to know what is causing this.
Are you using original cable?
cable + charger related.
i had same issue with my last htc phone as it acts weird on non-genuine charger, now same chrger do same weird stuff on my S2 but. and the cable if used alone via computer also doesnt work properly. so i threw them few days back.
its a voltage problem, so never use local cable or charger, always use original that came with phone
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Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
The problem is random, and occasionally the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged however as I can use it flawlessly for everything except wall charging - that includes HDMI, USB OTG purposes, laptop file transfer etc.
Any help would be much appreciated.
Some inexplicable weirdness.
Try to return the phone. If you can reproduce the problem in the Samsung service centre they'll repair/replace for sure.
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When you connect to laptop, does it recognize it as a mass storage? Are you able to transfer files?
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ceo.mtcl said:
When you connect to laptop, does it recognize it as a mass storage? Are you able to transfer files?
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Click to collapse
Yes, it shows up as a Media Device and I'm able to use it normally for transfers etc. There is absolutely no problem when connected to laptop, The issue is inability to charge from wall charger - any kind, and even that is sporadic. For example, if i try connecting wall charger and the phone doesn't charge, I can jumpstart it by connecting to USB port on my laptop for a few minutes, and then when I connect it to the wall charger, it starts charging again... but this lasts only a few mins before it stops charging again. With USB however, it never stops and charges all the way upto 100%
did you tried a full wipe via odin? also can you charge your mobile offline via AC? as you said you can transfer data perfeclty via usb it seems the port is damaged at all. One more thing, did you tried charging with different plug points?
bala_gamer said:
did you tried a full wipe via odin? also can you charge your mobile offline via AC? as you said you can transfer data perfeclty via usb it seems the port is damaged at all. One more thing, did you tried charging with different plug points?
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Yes bala I have tried every single PowerPoint at home. No difference. The problem is sporadic.
What do you mean offline charging? Do you mean airplane mode?
I haven't tried a wipe using Odin...but I have done a full wipe and system format and clean installed CheckRom v2 after the full wipe via CWM recovery.
Is wiping via Odin different from wiping via CWM ?
Swyped from my Galaxy S3.
enigmaamit said:
Yes bala I have tried every single PowerPoint at home. No difference. The problem is sporadic.
What do you mean offline charging? Do you mean airplane mode?
I haven't tried a wipe using Odin...but I have done a full wipe and system format and clean installed CheckRom v2 after the full wipe via CWM recovery.
Is wiping via Odin different from wiping via CWM ?
Swyped from my Galaxy S3.
Click to expand...
Click to collapse
i meant charging the phone after turning it off.
odin generally flashes all partitions so it should be better than cwm in this case.
bala_gamer said:
i meant charging the phone after turning it off.
odin generally flashes all partitions so it should be better than cwm in this case.
Click to expand...
Click to collapse
Yup I tried offline charging too. Phone didn't charge with wall charger. Needed to plug in the USB cable into laptop and it started charging.
Swyped from my Galaxy S3.
Nevermind, you already tried that.
No idea what's wrong, but have you tried another power socket?
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Strange...
Looks like you have tried all the options.
Please try a full flash via Odin. That will be your last option.
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Just try with an another charger.
It should solve your problem.
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Elgordo2 said:
No idea what's wrong, but have you tried another power socket?
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Click to collapse
ceo.mtcl said:
Strange...
Looks like you have tried all the options.
Please try a full flash via Odin. That will be your last option.
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moustic_moustic said:
Just try with an another charger.
It should solve your problem.
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I have tried three different chargers. Two Samsung and one HTC. Same problem. Full Odin flash is in order I guess... but I'm not in my hometown right now so don't have the bill etc for warranty. When I get back to Delhi I'll try calling in for a replacement.
For now I flashed the latest cfroot via Odin and looks like the charging issue is gone for now, but like I said before it is a random thing...can occur anytime. I'll keep a lookout for this...
Swyped from my Galaxy S3.
enigmaamit said:
Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
The problem is random, and occasionally the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged however as I can use it flawlessly for everything except wall charging - that includes HDMI, USB OTG purposes, laptop file transfer etc.
Any help would be much appreciated.
Click to expand...
Click to collapse
Even I am facing the exact same issue, weird one. Randomly charging from Samsung charger. No issues charging through laptop.
Any suggestions?
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enigmaamit said:
Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
The problem is random, and occasionally the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged however as I can use it flawlessly for everything except wall charging - that includes HDMI, USB OTG purposes, laptop file transfer etc.
Any help would be much appreciated.
Click to expand...
Click to collapse
same problem since yesterday, infact i m not able to charge throught either of wall charger or usb port.....after i reboot my around 2-3 times i can charge back through wall charger but as soon as i connect back to pc it stops charging.....could this because i m using a diffrent usb cable in pc?
I think i know the reason
The charging port has many pins(see the usb port in light, you will see metal pins having gap in between of them) inside it
pc and charger connects to different pins, so I think charger pins would be damaged or covered with an insulator like dirt
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nageshv24 said:
Even I am facing the exact same issue, weird one. Randomly charging from Samsung charger. No issues charging through laptop.
Any suggestions?
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sunny1119 said:
same problem since yesterday, infact i m not able to charge throught either of wall charger or usb port.....after i reboot my around 2-3 times i can charge back through wall charger but as soon as i connect back to pc it stops charging.....could this because i m using a diffrent usb cable in pc?
Click to expand...
Click to collapse
So it looks like this problem is more common than I thought it was...and I'm not the only one...
Will have to do some more reading up on this. BTW, tried a small fix and the charging seems to be OK now... but will have to test it for a couple more days to actually declare it a "fix". Let's see what happens over the next 24-48 hours.
me too havin same problem
I have the opposite problem.
When plugged into PC I can transfer files etc but its not charging.
It charges via wall charger though, but I prefer to charge via USB.
I really don't know what we should attribute this problem to... I'm going to try getting a warranty replacement, but I seriously doubt Samsung is going to entertain that as the problem is sporadic and not consistently demonstrable....
Maybe I'll just wait till the USB dies totally before claiming warranty...
Swyped from my Galaxy S3.
I have an Atrix 4G from ATT and it is not charging. It doesn't matter if I am using a wall charger (both stock and after market) or a USB cable connected to the computer. The only thing that happens is that if I am connected to a wall charger and restart my phone, it will come back on immediately, or when I plug it up when it has been off, its light will light up green for about 3 seconds, then go off.
If anyone has had this issue or might know what is going on, please let me know.
Thanks
Is your phone rooted? Are you using a custom rom?
If so, try erasing battery history and a full charge.
If this doesn't work, I guess you could be in the need for a new battery...
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I have already had a new battery sent to me from Motorola, as with my old one, it would not charge and it had got to the point where it would not boot. The phone was bought from someone else and I don't know the history of the phone, but I don't believe it is rooted.
Thanks for your reply.
Have you tried a different cable? I realize you said you've tried just the USB, and two different wall chargers, but was it all with the same USB cable? I had the same issue, but it was the fault of the USB cable I was using.
I have tried several different cables, all of which I know are working (at least with my primary phone, HTC Aria). I have used three different USB Cables, both on the computer and with a USB Wall Adapter, and two wall chargers.
Also, I have wondered if it is a bad USB port, but I just have doubts if that is the cause. Could this be the reason, or does anyone else have any suggestions?
Thanks again for ALL the help so far, and any help that can be provided.
My USB wallcharger went bad. Got a new one off eBay (OEM) and everything works fine now.
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Aria Cord
I've tried using cords ment for the Aria and Inspire/Desire with my Atrix and they never work right. Occasionally they'll work for a few min but i almost always have to go get my "Atrix" cord to do anything including charging at times. Oh, boyfriend just looked it up... it's the HTC wall plug that wont charge Motorola phones, not the cord fault. This might still help
*edit*
I'm not sure if what he read is really accurate. I remember having more issues with his cords (HTC) then what he just read.
jarsh92 said:
My USB wallcharger went bad. Got a new one off eBay (OEM) and everything works fine now.
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I have looked at getting a new OEM charger, but I borrowed a charger from a friend, and this charger had a green tag on it that said EcoMoto, and I guessed that it was an OEM (but please correct me if I am wrong), and it still didn't work with the phone.
Thanks for all the replys.
I have gotten an external battery charger and I have gotten the battery charged to 100%. I have then tried with another USB cable, which still hasn't worked. I am looking at, as I have stated before, replacing the MicroUSB port. Does anyone think that this might be the reason for my issue, and does anyone has any tips for replacing the USB port?
Thanks for all the replays that I have gotten so far and any tips/suggestions that can be given to me.
Hi All,
I am facing issues while charging my phone from the wall point. It works alright when plugged in into Laptop.
However, when I replaced the USB cable with my old HTC phone's, the charging works fine even from the wall point.
I have a couple of queries:
1. If the issue is with the cable then how the phone is getting charged via Laptop
2. If I am using a different cable, does it mean harm to the phone? I understand that charge is controlled via adapter, but still...
It's well known that Samsung cables are a piece if $&@/!
If your old htc cable works then go with it. I use an old htc one myself. Don't worry, it's just a cable.
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