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So I were thinking of sending this to the Sony repair center. It's basically a small line of lost pixels.
I'm just looking for people's opinion before sending it because the sonymobile contact room was no help at all.
So whatdyu think would Sony repair this for free or will I be charged? And if I am will it be costly or cheap?
I remember my brother sending in a sony Xperia play in with a completely cracked screen and they replaired it for free.
Its hardly noticible only on a black screen its seeable.
Edit:
Thought I'd add A photo with the screen off so you know it's not a scratch.
Sent from my D6503 using Tapatalk
In my option it should be covered by the repair. Its not like you can kill pixels your self so if it is not your fault its under warranty
Thanks
It's worth a try I guess. My biggest worry is going 2 weeks without my z2. I don't know how I'll live.
Sent from my D6503 using Tapatalk
sfex3best said:
Thanks
It's worth a try I guess. My biggest worry is going 2 weeks without my z2. I don't know how I'll live.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
The repair process for me was painless, I logged in to the Xperia Care portal and asked for a repair, then sent the device to them which they confirmed by email they had received, then waited about a week for them to send me a replacement unit. I think they would have sent me one sooner but they emailed me to say there was a delay due to parts.
I can definitely recommend the service,
Mine was faulty because it won't charge from the magnetic points so I sent the phone and Dock to them, they returned a new phone, Dock, USB Charger cable and plug so did OK
I guess the only problem you might have is if they don't deem it to be faulty
Good luck
Si
sfex3best said:
Thanks
It's worth a try I guess. My biggest worry is going 2 weeks without my z2. I don't know how I'll live.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I sent in my Z2 for repair for two weeks. It was unbearable and the fault is still here. I don't really want to send it back because I bet they won't fix it. The problem was that the magnet port was/is loose. they put it back in but as soon as I start using it it becomes loose. So I just stopped using it. It's not waterproof anymore though. Really annoying.
Yeah it's strange though when my xperia tablet s was in need of repair they sent someone to pick it up and it was repaired in 2days.
These sonymobile guys take way too long and its mainly down to the postage.
Not sure I agree, I sent mine for next day delivery and they returned for next delivery....with the repair time in the middle. Maybe a week all in
Sent from my HTC One using Tapatalk
Related
I received my mini pro today at 2pm (GMT) and at 6pm (GMT) I dropped the mini pro and the charger onto the bed lightly, about 2 inches away from the bed. The charger merely banged against the screen and the digitizer is now smashed, as pictured. I did receive one a couple of weeks ago, but it wouldnt switch on, so I sent it back, received a new one, and now this. I don't think I will be buying a Sony Ericsson again, as this is my 3rd phone with them that has had problems.
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I've had a HTC Desire HD for over a year now, and it's still in fantastic condition, not even a tiny mark on the screen or the phone itself.
Where is the cheapest place to buy a new digitizer, preferably not from Asia.
Holy ish... Thats unfortunate. Ive accidentally dropped my phone from 2-3 meters height onto concrete and it barely scratched.
I dropped my phone like a meter off the ground and still no scratches.
Never had problems like that not on my mini pro neither with the old mini pro. You're really unlucky.
Sent from my SK17i using XDA App
I accidentally dropped my Mini Pro (actually I forgot I had left it there) from the table surface onto solid ground and it still works fine.
Because this phone fairly new you wont find digitizers. Why dont you pay for repair ?
Or just get a friend with a household insurance and tell them he dropped the phone. They'll pay for it
Sony Ericsson seen the image above on my twitter, they then sent me a DM telling me to send it back and they'll send me another one. They really didn't have to do that, very grateful. Hopefully this new one will have no problems lol
Sent from my HTC Desire HD using xda premium
CuBz90 said:
Sony Ericsson seen the image above on my twitter, they then sent me a DM telling me to send it back and they'll send me another one. They really didn't have to do that, very grateful. Hopefully this new one will have no problems lol
Sent from my HTC Desire HD using xda premium
Click to expand...
Click to collapse
Wow thats pretty awesome. Grats
Sounds weird, but this is the 2nd ATRIX I've received and within 4 months, a portion of the LCD screen just...dies. not dropped or water damaged either. Also with both phones it was the SAME part of the screen...and almost exactly 4 months apart...odd.
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As you can see, that strip doesn't recognize contact, in either portrait or landscape. Anyone else experience this flaw?
Yup. But mine was at the top. I sent it in for warranty and got it fixed.
Sent from my Xoom using xda premium
Facing the same problem, unfortunately the phone is out of warranty, can anybody help me with links to buy the Digitizer?
tommy_vercetti said:
Facing the same problem, unfortunately the phone is out of warranty, can anybody help me with links to buy the Digitizer?
Click to expand...
Click to collapse
Ebay.com
I've also got the same problem, except the dead portion of the screen is the exact part where the first notification in the notification bar is.
Any ideas?
eliplan312 said:
I've also got the same problem, except the dead portion of the screen is the exact part where the first notification in the notification bar is.
Any ideas?
Click to expand...
Click to collapse
Digitizer. The weakest part of that phone. If its in warranty, you're lucky. If not, search around for a replacement.
Sent from my cm_tenderloin using xda app-developers app
I just bought my second digitizer. (first one was not oem and worked but it didnt have minor details like tint where the sensors are.) My original one went dead, the second one i dropped the phone and it started going bad. Here is a link to an oem one from amazon. It should get here by monday so I will update you on the condition of it. I would NOT recommend going for a cheaper non-oem version.
http://www.amazon.com/gp/product/B0053EYGEO/ref=oh_details_o01_s00_i00
EDIT: I got the digitizer... and broke the ribbon cable lol. It was in perfect condition though and the company issued me an RMA so im getting another. I am sure that it worked fine. Seems like a great company (i got it from seller1on1) I have bought from them before, i cant say anything about how good the other companies are.
I have send my phone to repair on 20/04/2014 because i dont get phone calls and messages sometimes and i had the same gab problem and issue with the camera (off-centered Camera) then i got my phone back on 29/04/2014. and now i am having issue with my camera auto focusing . it doesn't focus properly and when ever i take picture it is blurred. and i can see something like a shade on my camera glass. now again i am sending my phone for repair.
not good
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This picture Is taken in superior auto.
Sent from my D6503 using Tapatalk
Seems like sony is very flaky
some places they are good some places they are bad
I sent my xperia s for repair because it bricked randomly and it took them half a year to fix and i got a faulty one back
Yet i send my xperia Z2 and i get a new one the same day :/
Your best bet is to get angry with your customer service or sell your Z2 and import one, imported ones from asia are usualy perfectly fautless
If not go and buy a Nexus 5 or a nokia 3310
Sent from my D6503 using XDA Premium 4 mobile app
ill see this time what they do . if i dont get my handset replace i will buy LG or nexus .
i
iRimas said:
I have send my phone to repair on 20/04/2014 because i dont get phone calls and messages sometimes and i had the same gab problem and issue with the camera (off-centered Camera) then i got my phone back on 29/04/2014. and now i am having issue with my camera auto focusing . it doesn't focus properly and when ever i take picture it is blurred. and i can see something like a shade on my camera glass. now again i am sending my phone for repair.
not good
Click to expand...
Click to collapse
auto-focus is software so u need to repair ur phone firmware by PCC not send it to repair center
:good:
I have repaired and install the new firmware as well but their was something in my camera glass it's like shade.
Sent from my D6503 using Tapatalk
Just took the phone out of my pocket, and the screen looks like the attached.
What's going on. Phone and touch screen still work fine.
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This doesn't show what I see. I'll have to take a picture with another device.
Here's a photo. The entire display is messed up, particularly the Upper right. Tried powering down. No luck.
Your screen is broken. Sorry to make fun but lol at you trying to screenshot a broken screen, haha.
Hopefully you're still within 6 months as HTC replaces for free if I'm not mistaken
Sent from my HTC One_M8 using XDA Free mobile app
Isn't the HTC Advantage only for cracked screens? If it is I see a date with a hammer in your future.
Let us know what they say and I hope it works out for you. It appears that the LCD connection has come loose. Have you dropped your phone lately?
No. No drops, jarring, or anything. Screen is not cracked or damaged in any way, and touch works fine. I'm using it now.
mbcastle said:
No. No drops, jarring, or anything. Screen is not cracked or damaged in any way, and touch works fine. I'm using it now.
Click to expand...
Click to collapse
maybe you placed alot of pressure on it, leaned on something.
HRodMusic said:
maybe you placed alot of pressure on it, leaned on something.
Click to expand...
Click to collapse
Honestly, I can't recall anything I did that would have caused this, so I'm a little puzzled. Anyway, I'm shipping it back to HTC under warranty. Should only cost me $19.
Good to hear. Happened on a phone I had once. Likely pushed up against it when it was in your pocket and never realized it.
Sent from my HTC One_M8 using XDA Free mobile app
cgibsong002 said:
Good to hear. Happened on a phone I had once. Likely pushed up against it when it was in your pocket and never realized it.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
FYI, replacement device is on the way back to me from HTC with no hassle. I returned my original device to stock, factory reset, and re-locked the bootloader before I shipped it back, but left it S-Off.
Well, I received the replacement device today and it doesn't vibrate. Looks like I'll be shipping this one back too. Don't they check these things before they send them out?? I'm beyond frustrated at this point.
Bought a used Xperia Z2 today. Having owned 2 in the past, it was very stupid of me not to check it throughly, anyway I paid the guy and went home.
It was on 5.1.1, so as I was setting it up, I lowered the brightness a bit, and immediately the bottom of the screen started flickering, it also showed weird multi colored lines and it only happens when the phone is NOT on full brightness.
Even if I adjust the brightness slightly less than full, it starts flickering again.
This is the phone at full brightness.
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These two are less than full brightness.
What could be the problem and how would one go about it?
P.S: I texted the seller and he advised a software upgrade. So I flashed the 6.0.1 FTF and it's still happening.
Any replies will be appreciated.
Sent from my SM-G928C
definately hardware problem , bad display , seller = idiot
Dragoss91 said:
definately hardware problem , bad display , seller = idiot
Click to expand...
Click to collapse
Buyer also idiot.
Damn.
He isn't being helpful and told me to pi** off in a very kind way.
Guess I'll have to dump this and lose money on it.
Thanks for replying.
Sent from my SM-G928C
Update: He has the cheek to reply after being rude and says, it's a software problem. Then when I told him I flashed a new FTF and did a factory reset, he says have it checked out by a phone repair guy.
Then he turns his phone off. :/
Sent from my SM-G928C
Probably he looking for long time to find very stupid guy (looser) to sell the phone.
EugenStanis said:
Probably he looking for long time to find very stupid guy (looser) to sell the phone.
Click to expand...
Click to collapse
Well, that's mean
But true tbh. His advert was posted on 2nd May, so clearly he wasn't getting better offers.
Anyway, guess I'll go one of those weekends to sell it off.
Sent from my SM-G928C
Feel for you man. Seller is a dirt bag putting it nicely. I'd of shoved that phone right up his...
Sent from my D6503 using XDA-Developers mobile app
RuffBuster said:
Feel for you man. Seller is a dirt bag putting it nicely. I'd of shoved that phone right up his...
Sent from my D6503 using XDA-Developers mobile app
Click to expand...
Click to collapse
I tried my last resort thing.
Opened up the phone, took it apart, put everything back together and the problem went away mostly, but it's still there sometimes.
Guess I'll actually have to dump the phone then.
Sent from my SM-G928C