I have send my phone to repair on 20/04/2014 because i dont get phone calls and messages sometimes and i had the same gab problem and issue with the camera (off-centered Camera) then i got my phone back on 29/04/2014. and now i am having issue with my camera auto focusing . it doesn't focus properly and when ever i take picture it is blurred. and i can see something like a shade on my camera glass. now again i am sending my phone for repair.
not good
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This picture Is taken in superior auto.
Sent from my D6503 using Tapatalk
Seems like sony is very flaky
some places they are good some places they are bad
I sent my xperia s for repair because it bricked randomly and it took them half a year to fix and i got a faulty one back
Yet i send my xperia Z2 and i get a new one the same day :/
Your best bet is to get angry with your customer service or sell your Z2 and import one, imported ones from asia are usualy perfectly fautless
If not go and buy a Nexus 5 or a nokia 3310
Sent from my D6503 using XDA Premium 4 mobile app
ill see this time what they do . if i dont get my handset replace i will buy LG or nexus .
i
iRimas said:
I have send my phone to repair on 20/04/2014 because i dont get phone calls and messages sometimes and i had the same gab problem and issue with the camera (off-centered Camera) then i got my phone back on 29/04/2014. and now i am having issue with my camera auto focusing . it doesn't focus properly and when ever i take picture it is blurred. and i can see something like a shade on my camera glass. now again i am sending my phone for repair.
not good
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auto-focus is software so u need to repair ur phone firmware by PCC not send it to repair center
:good:
I have repaired and install the new firmware as well but their was something in my camera glass it's like shade.
Sent from my D6503 using Tapatalk
Related
Sounds weird, but this is the 2nd ATRIX I've received and within 4 months, a portion of the LCD screen just...dies. not dropped or water damaged either. Also with both phones it was the SAME part of the screen...and almost exactly 4 months apart...odd.
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As you can see, that strip doesn't recognize contact, in either portrait or landscape. Anyone else experience this flaw?
Yup. But mine was at the top. I sent it in for warranty and got it fixed.
Sent from my Xoom using xda premium
Facing the same problem, unfortunately the phone is out of warranty, can anybody help me with links to buy the Digitizer?
tommy_vercetti said:
Facing the same problem, unfortunately the phone is out of warranty, can anybody help me with links to buy the Digitizer?
Click to expand...
Click to collapse
Ebay.com
I've also got the same problem, except the dead portion of the screen is the exact part where the first notification in the notification bar is.
Any ideas?
eliplan312 said:
I've also got the same problem, except the dead portion of the screen is the exact part where the first notification in the notification bar is.
Any ideas?
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Click to collapse
Digitizer. The weakest part of that phone. If its in warranty, you're lucky. If not, search around for a replacement.
Sent from my cm_tenderloin using xda app-developers app
I just bought my second digitizer. (first one was not oem and worked but it didnt have minor details like tint where the sensors are.) My original one went dead, the second one i dropped the phone and it started going bad. Here is a link to an oem one from amazon. It should get here by monday so I will update you on the condition of it. I would NOT recommend going for a cheaper non-oem version.
http://www.amazon.com/gp/product/B0053EYGEO/ref=oh_details_o01_s00_i00
EDIT: I got the digitizer... and broke the ribbon cable lol. It was in perfect condition though and the company issued me an RMA so im getting another. I am sure that it worked fine. Seems like a great company (i got it from seller1on1) I have bought from them before, i cant say anything about how good the other companies are.
OK so long story short. Bought my s3 lastnight only to notice today my front sensors are off center. The camera, eye tracker and proximity sensor all work. But I'm guessing I'd be better off exchanging for a new one. Would u guys do the same? Just sucks cause this phone has been working better then my i9300. I'd hate to get a replacement that doesn't work as well
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lunercrab said:
OK so long story short. Bought my s3 lastnight only to notice today my front sensors are off center. The camera, eye tracker and proximity sensor all work. But I'm guessing I'd be better off exchanging for a new one. Would u guys do the same? Just sucks cause this phone has been working better then my i9300. I'd hate to get a replacement that doesn't work as well
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
see if the samsung self test functionality works and you can test the proxi sensor.
from the dialpad hit *#self*#
or *#self#
das7982 said:
see if the samsung self test functionality works and you can test the proxi sensor.
from the dialpad hit *#self*#
or *#self#
Click to expand...
Click to collapse
I keep getting an connection error when I enter the codes
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Hold on to it, AT&T is going to issue a firmware update to fix the offset
J/k but it all seriousness, If the offset of the lens has got you erred wait till you run LCD checker and observe the black screen in a dimly lit room, you're going to go apenuts.
Damn i'm sorry I just ruined it for you.
My friend loved his S3 till I told him about the LCD thing, now it's all he can think about even when he never finds himself in a situation to see the issue. Heheehhehehehe
Samsungs dirty little secret..............
Yeas exchange it. In my experience phones that have an issue on the outside are very likely to break later on in the future.
Thanks. Yeah I exchanged it. The guy at store couldn't see the problem but said he'd exchange it if it made me happy. It did
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Hi guys,
I've seen a serious bug with my White AT&T 920, and I'm about to send it back as defective, but I wanted to see if anybody else was seeing this error as well.
Basically, when I'm holding down the camera-shutter button halfway to allow for focus, the Optical Image Stabilization kicks in, and the image on the screen wobbles left and right. When I press the shutter all the way, the image is far from stabilized. Most of the time, the image is caught in motion-blur. Occasionally, the image is relatively sharp, but that's pretty rare.
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And, yes - I was holding the camera as still as I could, elbows on the table, and squeezed the shutter slowly. Images like the one above are way more common than really sharp images. I can't keep this thing if this is what I should expect. So, defective phone?
Defective. I haven't gotten a picture even close to that, ever.
Sent from my RM-820_nam_canada_200 using Board Express
jeromel said:
Defective. I haven't gotten a picture even close to that, ever.
Sent from my RM-820_nam_canada_200 using Board Express
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Yeah I would be using the warranty and getting that fixed or taking it back for a refund/replacement. Never had a problem like that on my phone.
Wow! Something is definetly wrong friend.
Sent from my SGH-I747M
LOL! That thing is surely defected!
Replacement works great
I got the replacement from Amazonwireless today. First thing I did after powering it up was snap a picture. Crisp and clear! Thanks for the feedback, guys! Glad it was just a bad phone.:highfive:
Mine did it once after my factory reset. But the picture is not as bad as this one. Soft reset and back to normal. But the picture is not as clear and sharp as shown on those websites. Trying to replace now. Unfortunately, mine is cyan and is really hard to get a replacement.
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So I were thinking of sending this to the Sony repair center. It's basically a small line of lost pixels.
I'm just looking for people's opinion before sending it because the sonymobile contact room was no help at all.
So whatdyu think would Sony repair this for free or will I be charged? And if I am will it be costly or cheap?
I remember my brother sending in a sony Xperia play in with a completely cracked screen and they replaired it for free.
Its hardly noticible only on a black screen its seeable.
Edit:
Thought I'd add A photo with the screen off so you know it's not a scratch.
Sent from my D6503 using Tapatalk
In my option it should be covered by the repair. Its not like you can kill pixels your self so if it is not your fault its under warranty
Thanks
It's worth a try I guess. My biggest worry is going 2 weeks without my z2. I don't know how I'll live.
Sent from my D6503 using Tapatalk
sfex3best said:
Thanks
It's worth a try I guess. My biggest worry is going 2 weeks without my z2. I don't know how I'll live.
Sent from my D6503 using Tapatalk
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The repair process for me was painless, I logged in to the Xperia Care portal and asked for a repair, then sent the device to them which they confirmed by email they had received, then waited about a week for them to send me a replacement unit. I think they would have sent me one sooner but they emailed me to say there was a delay due to parts.
I can definitely recommend the service,
Mine was faulty because it won't charge from the magnetic points so I sent the phone and Dock to them, they returned a new phone, Dock, USB Charger cable and plug so did OK
I guess the only problem you might have is if they don't deem it to be faulty
Good luck
Si
sfex3best said:
Thanks
It's worth a try I guess. My biggest worry is going 2 weeks without my z2. I don't know how I'll live.
Sent from my D6503 using Tapatalk
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I sent in my Z2 for repair for two weeks. It was unbearable and the fault is still here. I don't really want to send it back because I bet they won't fix it. The problem was that the magnet port was/is loose. they put it back in but as soon as I start using it it becomes loose. So I just stopped using it. It's not waterproof anymore though. Really annoying.
Yeah it's strange though when my xperia tablet s was in need of repair they sent someone to pick it up and it was repaired in 2days.
These sonymobile guys take way too long and its mainly down to the postage.
Not sure I agree, I sent mine for next day delivery and they returned for next delivery....with the repair time in the middle. Maybe a week all in
Sent from my HTC One using Tapatalk
Hi, I have been using my Z2 for quite a while now, this is the first problem I ever encountered even though there has been many other common problems like screens and gap.
As you can see from the pictures, the bezel on my power button had fallen off.
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It doesn't make sense that it will fall off easily as this is meant to be a waterproofed phone.
Anyone who have faced same issues do give me some help, tried googling but can't seem to find any similar people with same problems.
I will be sending a help request tonight to Sony.
THANK YOU!
Woah..Unlucky one.. Im seeing this for first time also.Contact sony centre and ask for a repair/replace. ( Its looking kinda cool actually :silly
effective said:
Woah..Unlucky one.. Im seeing this for first time also.Contact sony centre and ask for a repair/replace. ( Its looking kinda cool actually :silly
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Cool??
Gimme ur phone haha, it seems this happened with the Z1 too. Hope Sony can get back to me asap
HotKillerZzz said:
Cool??
Gimme ur phone haha, it seems this happened with the Z1 too. Hope Sony can get back to me asap
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This happened to my z1 lol
http://forum.xda-developers.com/showthread.php?t=2621673
Sony fixed replaced the whole frame but the funny thing is it fell off again after a couple weeks, so I used glue instead and never had the same problem again, now I have noticed that the ring on my z2 is kinda lose too. Time to use glue again I guess
Jiyeon90 said:
This happened to my z1 lol
http://forum.xda-developers.com/showthread.php?t=2621673
Sony fixed replaced the whole frame but the funny thing is it fell off again after a couple weeks, so I used glue instead and never had the same problem again, now I have noticed that the ring on my z2 is kinda lose too. Time to use glue again I guess
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You couldn't send it back for repair?
HotKillerZzz said:
You couldn't send it back for repair?
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I could but I didn't want to wait another 3 weeks for something I could fix myself
This happened on my Z1 as well. Actually the power button fell off, not the bezel. Amazingly, Sony said it wasn't covered under warranty. Comical.