Hi guys I'm new here so please be patient.
I received the phone as a present from my friend and I was pretty satisfied with the fast performance although I am definitively lacking tech knowledge about phones. As far as I am aware it was brought over ebay from Honk Kong, everything seems good apart from when there's an update it says something... abort it reboots and a message appears ota package failed to install. I did some reading and this forum was recommended however I get lost with the slang and tech talk here therefore if there is anyone who would like to help me as if they were explaining this to a kid I would be grateful. I called UK lenovo helpline and they refused to help me as my phone has overseas warranty and was not purchased in UK. I asked people on lenovo facebook official site and send a email question to lenovo as well but still no answer. I have handed in my phone to high street phone help service but they've charged me 30 pounds but did not do anything. As far as I am aware previous updates were fine then issue accrued, I did factory restart but it did not solve the issue.
Can you help a blondie ? x
Android version:4.2.1
Cannot install system update: K900_ROW_LA_1_S_2_009_130822_TO_K900_ROW_LA_1_S_2_009_130922(3.7MB)
Related
I wonder if anyone can help, or at least tell me if they have the same problem. My Tytn, which came with the original shipping ROM (1.18.255.3) has the issue with Vodafone voicemail etc of not giving any text message alerts, so I had to use the ringback service. So, I upgraded my vodafone account to the new Vodfone Mail (see www.vodafone.net), and all was solved- got the text messages, as well as the tape symbol.
However, I've now upgraded my ROM to the SA one (1.35.255.2), and all message alerts have now completely disappeared again. This is a bit of a disaster, but i really don't want to downgrade my ROM again if I can avoid it.
Anyone had the same problem in the UK? Any solutions? Pleeeaase??!
I'm having exactly the same problem as you. Before the upgrade, alerts via 242 worked perfectly. Now I get nothing. I've changed it back to 121 and still no alerts in any way shape or form.
Annoying, as this ROM upgrade was worth doing up until this.
thetechnogeek said:
I wonder if anyone can help, or at least tell me if they have the same problem. My Tytn, which came with the original shipping ROM (1.18.255.3) has the issue with Vodafone voicemail etc of not giving any text message alerts, so I had to use the ringback service. So, I upgraded my vodafone account to the new Vodfone Mail (see www.vodafone.net), and all was solved- got the text messages, as well as the tape symbol.
However, I've now upgraded my ROM to the SA one (1.35.255.2), and all message alerts have now completely disappeared again. This is a bit of a disaster, but i really don't want to downgrade my ROM again if I can avoid it.
Anyone had the same problem in the UK? Any solutions? Pleeeaase??!
Click to expand...
Click to collapse
I posted the upgrade from South Africa.
I am sure that the Service Provider plays a big role in the messaging displays. I am on the Vodacom network here which is 50% owned by Vodafone and this upgrade works perfectly here. I further believe that this upgrade was tweaked by HTC to match our requirements and solve the issues we had with the TyTN units on our local networks.
I do beleive that Vodacom is far bolder than Vodafone as I think we had HSDPA running here before the UK. The only problem here is the high costs of our mobile services. Vodacom in SA has about 20 million users.
I hope this give an insight on the problem as posted.
Good luck!
Thanks- helps us understand the thinking behind the new ROM upgrade. I only wish that HTC UK were not completely useless, then we migt have a localised ROM which works with Voda.
In the meantime, I've had to go back to "alert and deliver" which means the phone rings incessantly until you answer it to listen to messages. Otherwise the new ROM is great.
I even spoke to HTC UK to ask where to get the new ROM from. They said "our distributers", which is about as helpful as a chocolate fireguard as the only *big* seller of HTC branded products in the UK is expansys.... who told me to go to HTC. Oh the joys of using cutting-edge equipment!
thetechnogeek said:
Thanks- helps us understand the thinking behind the new ROM upgrade. I only wish that HTC UK were not completely useless, then we migt have a localised ROM which works with Voda.
In the meantime, I've had to go back to "alert and deliver" which means the phone rings incessantly until you answer it to listen to messages. Otherwise the new ROM is great.
I even spoke to HTC UK to ask where to get the new ROM from. They said "our distributers", which is about as helpful as a chocolate fireguard as the only *big* seller of HTC branded products in the UK is expansys.... who told me to go to HTC. Oh the joys of using cutting-edge equipment!
Click to expand...
Click to collapse
Yes I must say we have a very on the ball distributor in Leaf Wireless. They have managed to fine tune the product to work correctly on our networks.
Good luck with Vodafone!
I purchased a Motorolla Atrix 4G from eking (a local online store in NZ that seems to have now gone out of business) a couple of months back.
It is a AT&T phone. They have purchased it in the US, and sent to Hong Kong to be ROMed with the HK software rather than using a unlock code. I found this out when I rang them about something else. My problem is that this leaves me in a situation where I don't know exactly what they have done to the phone.
Today I got a message on the phone saying that a system update was available, I assume that this is the gingerbread update that just came out and have read about.
Does anyone know how to tell if it is safe to upgrade? Eking are being douches when I email them saying "I think you’ll have to do the update manually if you want, it won’t work with the automatic update from the moto website. Please be aware there’s risks updating your phone, it might cause system failure"
Model number: MB860
System version: Version4.1.83.MB860.ATT.en.US
Let me know if there are further specs you need to help me out.
Hi everyone,
I just received a new GS2 from Bell, but i have major issue with the touch screen. ( I read some of the thread regarding to unresponse touchscreen issue but it's not my case therefore i post it up and hopefully someone can help me with the issue)
here it goes... when i select anything..says making a call i cant dial a number, some number i can or when i select an icon i cant able to unless i press the home button and go back then it work BUT not all the time just sometime they work. Its really frustrating so please if anyone know how to fix this issue help me
Oh i did hard reset wipe everything and the issue still there do i have the faulty unit?
Thanks alot
Drew
I'd get it exchanged asap.
the problems is this is not my phone originally i bought it off someone it work fine till recently (about a week).
Ibring it to Bell, Bell refused to service it they need the original receipt. but it's clearly a Bell branded phone and it just release not long go??
Then i contacted Samsung Canada, they too told me that the need the receipt! the supervisor even told me if i have it a day and no receipt they will not honor the warranty.
Does this making any sense at all to you guys? anyhow, I canceled Bell service and also did email to Samsung Canada and will email Samsung in Korea as well when my friend free this coming up week, he is korean
anyhow, thanks for your help
im so excited before and now super pissed and sad!!
Hello! I have a Acer liquid e320. A nice and not too expensive phone. The phones motherboard got damaged, and no service in my city would fix it, and for a long time i wasn't able to get another motherboard. After about a year i got one, ordered from taobao.com (like Ebay, only Chinese) I got it, but... found out it was locked to T-Mobile UK.
Ok, so i tried these things:
1. Tried contacting T-mobile, to get an unlock code. They refused to unlock it, because i wasn't their client.
2. I tried contacting Acer Worldwide Support, they said they can't help me and advised me to call the local support in Latvia - they will help me.
3. Called the local Acer support, they said, that this phone is not supported in our country, so they can't help.
4. Tried reaching again the worldwide Acer support and they sent me back to Latvian service support..... so i feel lika a hamster in the weel, no one helps me to solve the problem.
5. I tried using a different rom, maybe it would remove the network lock - it didn't.
6. Searched for an unlock code on the web, but nut sure it's legit and the price some websites ask for the code is higer then my phone costs... so not really happy with this solution.
In the end, i feel sad and came to conclusion that Acer support sucks! Maybe here someone can help me and advise what to do? Maybe there is a software i can use to remove the network lock? I don't want to throw out that phone in the garbage. You are my last hope!
Hello,
I have a problem with the band/network of the k10000 PRO.
So I want to reinstall the ROM (official of Oukitel).
I have installed the driver MTK for windows, FlashTool v5.1724 (I have tried with older version too).
I have downloaded the Oukitel K10000 PRO official ROM.
When I click on upload I have an error STATUS_SEC_DL_FORBIDDEN (0xC0020003) with DA_PL.bin
and STATUS_BROM_CMD_SEND_DA_FAIL (0xC0060003) with MTK AllInOne
I have test with VOL+ pushed but nothing.
Any Idea ?
I am on Windows 7 64 bits.
Thanks
It's good now.
Just NOT check preloder and upload normaly.
But always, I have my network problem (band problem). The phone work only on the 1800 Mhz frequency. Very few time I have network. Only in big city...
I have a crash of com.android.phone when I try to change the band for the MTK processor.
When I type * # * # 4636 # * # * it's work. I can change network but modifications disapear when I come back in the Menu .
If I clic on Phone Information (normal menu to select EURO band) it crash (com.Android.com).
In the youtube videos, this is the menu where they correct the problem.
I think the best way to resolve the problem and know if it's material (physical) or software it's to try the Rom Stock of nougat. But I want to keep the Oukitel ROM.
I know there is one user have exactly the same problem (com.android.phone crash at the the menu).
I have try to disable the automatic time but nothing.
Very disapointed of this new phone.
++
I have same problem. I dont know what can I do, because Oukital official not answer to my email.
No signal
mimilanko said:
I have same problem. I dont know what can I do, because Oukital official not answer to my email.
No signal
Click to expand...
Click to collapse
Yes, I have sent a 5th mail today (in china language).
I have found a lot of video of the problem :
https://youtu.be/oILwk2yzsQc / https://youtu.be/FuqaQc4Yt38
https://youtu.be/bvR9W-7M8CI
https://youtu.be/VCY-Ipp19lo
https://youtu.be/Mdfe37-AU8k
https://youtu.be/uD73iyvTBBQ
I hope they will sent an update quickly....
I received my Oukitel K10000 Pro yesterday and noticed quite soon that the cellular reception is quite bad. It doesn't want to work inside the house at all. Never had reception issues with my previous (actually still current...) LG Nexus 4. I can make phone calls from the balcony but that's about it. Marginally better reception there?
Also the phone makes weird chirping sound during phone calls ~0.5s in the 2-3kHz range, one chirp every 2 minutes?
During the phone call I noticed that If I moved inside where the reception was bad, I could still hear the other person speaking but I was muted. Not familiar enough with GSM technology to say if that's even possible/reasonable
Made comparison of the received signal strength value and both phones show up at
-87...-97dBm asu ~10
UPDATE:
- I haven't touched the Android image at all so its the stock one.
Hello,
Very strange (for the problem of listen someone else). I think it is just a temporally problem. I had this problem occasionnaly but not since some years....
It is very difficult to find someone who have an k10000 pro who works correctly...
Regards.
hello..i have the same problem in greece too......the phone is really amazing......the only thing is the signal reception....when i am in the city is full....when i go outside is nothing....bands are missing from the software or the antena of the phone is problematic ? i see that this is a problem to many of us in europe....people from france,slovenia,albania,slovakia,finland all have the same problem......oukitel should make an update to the firmware adding new bands and then if still dosent work then it will be the faules antena.....but first we have to se if this is a band missing problem.........its a pitty for this amazing phone ......
UPDATE:
I just got my K10000 Pro back from warranty repair. My retailer contacted Oukitel and they suspected it could be a bad antenna cable (they had some bad batch?). So that's what they changed for me and the issue went away. Really happy for my phone now \o/
Hello,
Who is tour reseller ?
Thanks
I bought my Oukitel from e-ville.
PS.
I'd have added a link but the forum didn't allow.
"To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!"
OK thanks. Me on Gearbest. The phone as returned but no news actually.
waiting for new antenna..lets see....
Same issue, opened up the phone. The antenna cable was broken. Sending it back for repair is not an option since it costs way too much. bought from tinydeal lets see how they react to it. Need to find the antenna cable. Could not find it locally.
Made a video when i was opening the phone
If you wanna look at it search for in youtube
Oukitel K10000 pro Signal Issue !! found the problem
Cannot post link i am a new user
Hello,
After 3 weeks in silence, Oukitel send me a message to me with Facebook. It confirm I have a problem of antenna. So now, the problem is known for them.
They want to send me the antenna (free) but I have return the phone to gearbest and I was refunded.
So, it's too late for me.
May be the max or an other brand now...
++
Anakins14 said:
Hello,
After 3 weeks in silence, Oukitel send me a message to me with Facebook. It confirm I have a problem of antenna. So now, the problem is known for them.
They want to send me the antenna (free) but I have return the phone to gearbest and I was refunded.
So, it's too late for me.
May be the max or an other brand now...
++
Click to expand...
Click to collapse
you are lucky to be able to get a refund, i checked with the shipment from my country it is almost half the price of the phone. My money is at waste. If anyone looking for a phone with antenna issue and can bear the shipping costs i will gladly mail them.
For send it to Asia (From France), it cost 36 euros. Paypal as refunded me 30 (the max). So it cost at the final, 6 euros for me.
If you paid with paypal, you can ask them 30 euros for the shippement.
Regards.
Same problem here too.