Related
Hi!
I know this topic has been written about countless times! I know this because I've read most of these threads (atleast the ones I could find), but my case seems to be different..
Last year, all of a sudden, I couldn't use my stock SE headphones. It seems that when I dropped the phone in the snow, something happened.
Now, I can use any kind of headset once, every 24 hours or so... If I take them out, and then put them in again, I get a pop-up telling me the accessory is not supported.
I tried changing the ROM, hoping it would work (using miniCM7pro atm), but I still got the same problem. I really don't like the fact of turning the phone in for a repair since I had to wait 3 months when I turned in my charger that stopped working all of a sudden..
So I'm wondering... Is there any other tweak/ solution or anything that I can do to fix this?
Thanks in advance,
/Nanashi Dri
Sent from my U20i using XDA App
That looks like hardware related problem. i hope someone here will come up with some answer for this....
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
ryant22 said:
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
Click to expand...
Click to collapse
Hi! And thanks for your replies,
I'm not quite sure how I'm able to see the fourth one, since it's way too deep down, but I can see three of them.
Even if it will ultimately need to be sent for repair, I want to do my best to try and fix it before I send it in, since I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Nanashidri said:
I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Click to expand...
Click to collapse
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Tommylee567 said:
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Click to expand...
Click to collapse
Haha!
I'll see what I'll do. Worst case scenario, I'll re-install the original ROM and un-root, and then send it in. But I do want to try and fix it myself first.
Got one more year on my warranty, so time's not a real problem if I don't succeed..
Nanashidri,
at least you considered to unroot and go to stock before giving it.
i just gave it so those dummies at SE centers so they will go crazy seeing me running 2.3.7 on this phone, and they did go psycho! i indeed was laughing cause they started asking me silly questions, "how did you get this in this phone" and such questions.
i simply answered as i was roaming the internet and i did what you could not do....and they where dumb after that....funny funny (i came home and couldnt resist laughing at this matter).
my phone had camera function and my phone restarts after using it. so it was a hardware problem but they never understood it. in retaliation they just flashed the original 2.1. and for two weeks they still never got it right. i went inside the engineers room and recreated the problem. their eyes opened and tubelights switched on in their heads. at last they changed the main board and now it works!! see?
funny things happen....so dont worry. get yours changed when you still have warranty.
keep it up bro!
And this sorry ericsson is going better as "SONY" from next year! no more ericsson!
I'm hoping it's something I'm missing in the set up or some minor other issue but after I finally got the DNA activated I made two calls.
Both calls were choppy on both ends of the call. This phone has gotten stellar reviews on reception quality. Volume and clarity.
I'm being told that the listener hears only bits and pieces of my voice and I hear the same from them.
All my other phones worked fine from my house where I made the calls.
Any thoughts on this from you guys on what might be happening?
Could something be defective on my DNA? Or does this sometimes happen with new out of the box phones?
ScreenSpace said:
I'm hoping it's something I'm missing in the set up or some minor other issue but after I finally got the DNA activated I made two calls.
Both calls were choppy on both ends of the call. This phone has gotten stellar reviews on reception quality. Volume and clarity.
I'm being told that the listener hears only bits and pieces of my voice and I hear the same from them.
All my other phones worked fine from my house where I made the calls.
Any thoughts on this from you guys on what might be happening?
Could something be defective on my DNA? Or does this sometimes happen with new out of the box phones?
Click to expand...
Click to collapse
Definitely sounds defective. Sound quality on mine is stellar!
I have to concur.... I've made about a dozen calls so far, and I have had no problems with quality at all.
Sent from my HTC6435LVW using xda premium
If worse comes to worse (I'm hoping this is going to correct itself) can I return it to a local Verizon store for an exchange or do I have to ship it back to Verizon?
I'm going to try the store first on Friday (and I'd rather be shot then to do it on Black Friday).
Are you guys suggesting that this is probably a bad set?
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
I'm sure you can exchange in store even if you ordered online. Also, for what it's worth, my call quality has been very, very good. In fact, the clarity, at least on my end, has been noticeably better than the last couple phones I've had so if yours is really that bad when under ideal circumstances, that sounds like it might be a unique issue with your phone.
Sent from my HTC6435LVW
I don't want to leave this post without a follow up.
Yesterday when I (finally) activated my DNA: I then made two new voice calls.
As I stated above the calls were choppy and very bad on both ends.
I waited until this morning and made some more voice calls. Even from the same location.
All calls have been clear, audio R9, and more or less perfect.
I had forgotten that about five years ago also on a new cell phone: I had this same issue when activating and calling for the first time.
Nobody could hear me clearly and I could not hear them. The next day and forever after all was fine.
I am not a mobile device geek but I'm sure there is a deep dark explanation for this anomaly.
My son told me that I don't need to know what was happening yesterday but that today is what counts.
I still wonder.
The end result of this problem is that I did have a defective DNA device after all!
It did not fix itself, as I alluded to above.
The Verizon store gave me a new DNA and all is now good.
So.....for anyone interested, it is possible to receive a defective hardware (reception/radio/speaker/whatever) issue with this set.
At Verizon right now seeing if they give me an exchange on my DNA
Sent from my HTC6435LVW using xda premium
.torrented said:
At Verizon right now seeing if they give me an exchange on my DNA
Click to expand...
Click to collapse
Tell them that a new device should correct it. It did for me.
"Device type guys" might love the challenge of sitting around waiting for a future HTC update fix.
Just get a new set.....and walk away.
They wouldn't exchange it they couldn't get it to replicate the problem.
Sent from my HTC6435LVW using xda premium
.torrented said:
They wouldn't exchange it they couldn't get it to replicate the problem.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
The problem is a fact!
Fortunately the employees at my store know me and know that I do not imagine issues.
A new DNA phone (for me) eliminated the problem.
When making calls you will hear the person you are speaking to clear as a bell.
But they are hearing your voice in the following manner:
1. Your voice fades in and out.
2. Some of your words are chopped out.
3. You sound to them like you are talking in a "tunnel".
Call Verizon and tell them that other buyers have successfully returned this set and the new one issued had no problems.
Get a new phone and don't settle for a HDC update.
Yes....some calls are fine. But I don't want "some" calls to be fine!
I want every call to be great on a new phone.
ScreenSpace said:
The problem is a fact!
Fortunately the employees at my store know me and know that I do not imagine issues.
A new DNA phone (for me) eliminated the problem.
When making calls you will hear the person you are speaking to clear as a bell.
But they are hearing your voice in the following manner:
1. Your voice fades in and out.
2. Some of your words are chopped out.
3. You sound to them like you are talking in a "tunnel".
Call Verizon and tell them that other buyers have successfully returned this set and the new one issued had no problems.
Get a new phone and don't settle for a HDC update.
Yes....some calls are fine. But I don't want "some" calls to be fine!
I want every call to be great on a new phone.
Click to expand...
Click to collapse
Yeah I told them other people were having call quality issues and were exchanging them. They told me if I could get it to do it again to bring it back so we'll see how it goes
Sent from my HTC6435LVW using xda premium
I'm not having any issues at all with call quality, but I have noticed that my touchscreen isn't nearly as sensitive as my Rezound was. I am constantly getting missed letters when typing on keyboard or having to double tap 3 or 4 times before my screen zooms. I'm thinking this is also a hardware issue and will likely try to get it swapped out soon. Has anyone else had sensitivity problems?
I need help... I keep getting told that the phone quality on the other end is just terrible that the other person just cant hear me at all. (That I sound like im in a tunnel and far away from my phone) I need to figure out a way to record the proof so i can take it to a verizon and get an exchange. Can someone or anybody give me any suggestions? I need help really bad.
go under phone settings and make sure voice privacy or any other sound cancelling settings are not turned on. Those really screw up call quality for me.
nrfitchett4 said:
go under phone settings and make sure voice privacy or any other sound cancelling settings are not turned on. Those really screw up call quality for me.
Click to expand...
Click to collapse
I think you might be right... tomorrow when i can call someone i will see if that was what was causing my problem... can you tell me or someone tell me what that setting even does? i never did figure it out
nrfitchett4 said:
go under phone settings and make sure voice privacy or any other sound cancelling settings are not turned on. Those really screw up call quality for me.
Click to expand...
Click to collapse
The store turned off my "voice privacy". That did not fix the problem.
They gave me a new phone and it works flawlessly with excellent voice quality.
.torrented said:
I think you might be right... tomorrow when i can call someone i will see if that was what was causing my problem... can you tell me or someone tell me what that setting even does? i never did figure it out
Click to expand...
Click to collapse
Tell the store you want a new phone! Call them from another location and speak to the manager. Ask him or her how well they can hear you.
My phone was so bad that every call I made the receiving party noticed it dramatically.
Send me a PM and I'll identify the store or you can ship the phone directly to Verizon within your 14 day period for a replacement set.
Your phone is defective and it's not going to change.
ScreenSpace said:
The store turned off my "voice privacy". That did not fix the problem.
They gave me a new phone and it works flawlessly with excellent voice quality.
Tell the store you want a new phone! Call them from another location and speak to the manager. Ask him or her how well they can hear you.
My phone was so bad that every call I made the receiving party noticed it dramatically.
Send me a PM and I'll identify the store or you can ship the phone directly to Verizon within your 14 day period for a replacement set.
Your phone is defective and it's not going to change.
Click to expand...
Click to collapse
To me it almost seems like a distance thing. If I call people that are in the same house as me it seems to be working ok but for some reason making longer distance calls is where the problem is... I'm being told that I sound super muffeled and very distant. When I switch over to my speakerphone Mic they can hear me with no problem
Sent from my HTC6435LVW using xda premium
I know this is a double post but I found a dead pixel so screw it I'm exchanging it
Sent from my HTC6435LVW using xda premium
Hi I have Z2 D6503 the European version and recently I realised I have a problem - when I speak with somebody the other person hears his worths like echo. It happens whith every call and various phones. Only the other person hears the echo, I dont hear it.
The phone is with the latest software. Hard reset doesn't fix it.
What could be the problem and how can I fix it?
svetliol said:
Hi I have Z2 D6503 the European version and recently I realised I have a problem - when I speak with somebody the other person hears his worths like echo. It happens whith every call and various phones. Only the other person hears the echo, I dont hear it.
The phone is with the latest software. Hard reset doesn't fix it.
What could be the problem and how can I fix it?
Click to expand...
Click to collapse
does the other person struggle to hear you too ? i am sending my Z2 back for so say repair , because i am so frustrated about the amount of calls i make where the other person either gets feedback or just cant hear me . for a flagship phone i think this is such a lack of quality control on sonys side . thing is there are a lot of people with this problem .. so if they just replace the microphone for another .. i cant see how this will fix anything .
strommy1966 said:
does the other person struggle to hear you too ? i am sending my Z2 back for so say repair , because i am so frustrated about the amount of calls i make where the other person either gets feedback or just cant hear me . for a flagship phone i think this is such a lack of quality control on sonys side . thing is there are a lot of people with this problem .. so if they just replace the microphone for another .. i cant see how this will fix anything .
Click to expand...
Click to collapse
Just because there are 10people on xda with microphone issues, doesnt mean all devices are like that. I dont see your logic, you seem to ignore all these other thousand users who dont have this problem
The other person hears my voice clear but because of the echo cant understand me. I tested a Skype and Viber calls and there is no echo, so I can conclude this is a software problem.
feis said:
Just because there are 10people on xda with microphone issues, doesnt mean all devices are like that. I dont see your logic, you seem to ignore all these other thousand users who dont have this problem
Click to expand...
Click to collapse
well there is a lot more than Ten i can assure you ! when the phone first came out there were a lot of threads about the call quality ! my reasoning is that if it is a software issue ... then just replacing the microphone wont make any difference at all . and if its that the microphone itself, is just crap , changing it like for like wont help either !
svetliol said:
I tested a Skype and Viber calls and there is no echo, so I can conclude this is a software problem.
Click to expand...
Click to collapse
Or mobile network, or interference or environment, or anything really. A few VoIP tests don't really result in software issues.
Sent from my D6503 using Tapatalk
It's not a network, interference or environment becouse I have tested the phone with different networks and plases. Tell me then why there is no problem on 3rd party apps like Viber and Skype?
o0 Matt 0o said:
Or mobile network, or interference or environment, or anything really. A few VoIP tests don't really result in software issues.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
well it was also interesting that i went into my local vodafone shop at the weekend as i needed a different size sim card for my daughters new phone . i was chatting to the lady that served us, and i mentioned to her the problems that i was having with the Z2 and the problems with the caller hearing sometimes .. and guess what ???? she had got the Z2 and she said she had had this issue at times too ! like i say its not every call .. but it is a large amount of them that this problem comes up. i certainly cant just wedge the phone under my chin and chat away like i could with my old galaxy S2 .. i have to be so careful how i hold this phone and keep the mic as close to my mouth as possible . and even then it wont always work. Not everybody that owns a Z2 will be members of XDA .. so its hard to asses how many handsets have this problem . but for me having to use this phone for work .. its not fit for purpose !
strommy1966 said:
well it was also interesting that i went into my local vodafone shop at the weekend as i needed a different size sim card for my daughters new phone . i was chatting to the lady that served us, and i mentioned to her the problems that i was having with the Z2 and the problems with the caller hearing sometimes .. and guess what ???? she had got the Z2 and she said she had had this issue at times too !
Click to expand...
Click to collapse
Not trying to bait you, I'm just saying, if you are on Vodafone, Vodafone rep on Vodafone, good chance that the complaints Vodafone hears are from Vodafone customers, your daughter is on Vodafone so you call people on the Vodafone network. There is more in common then the software.
Sent from my D6503 using Tapatalk
---------- Post added at 08:29 AM ---------- Previous post was at 08:20 AM ----------
svetliol said:
Tell me then why there is no problem on 3rd party apps like Viber and Skype?
Click to expand...
Click to collapse
I am assuming you are using normal Viber and Skype. If so, Viber and Skype are voice over IP not gsm!!!!
That's like saying 'tell me how a horse and a car are different, they both get me from a to b'
Gsm and IP work differently. You voice is transferred differently.
Sent from my D6503 using Tapatalk
well i use the phone for my business , so i have loads of calls coming in from, and i make to land lines and other mobile networks. and when i rang Sony UK and spoke to them about the problem and they told me to do pc companion repair .. and they rang me back a few hours later to see how the "repair" went , even the lady i spoke to at Sony had said she had heard the feedback ! but when i then spoke to phones 4U the lady i spoke to there .. said "sorry sir could you speak up im struggling to hear you " i said to her "exactly " that's why im wanting to return this phone ! . i used my old galaxy s2 on vodafone .. never had these problems with that phone .
strommy1966 said:
well i use the phone for my business , so i have loads of calls coming in from, and i make to land lines and other mobile networks. and when i rang Sony UK and spoke to them about the problem and they told me to do pc companion repair .. and they rang me back a few hours later to see how the "repair" went , even the lady i spoke to at Sony had said she had heard the feedback ! but when i then spoke to phones 4U the lady i spoke to there .. said "sorry sir could you speak up im struggling to hear you " i said to her "exactly " that's why im wanting to return this phone ! . i used my old galaxy s2 on vodafone .. never had these problems with that phone .
Click to expand...
Click to collapse
Please relax, this is obviously a SOFTWARE problem. Proof is, that this problem doesn't happen on calls on Skype and Viber. So hardware is just fine. I don't know if you know, but "phone" is an app aswell. So this is a problem with the phone's "Phone" application and most likely will be fixed in next update. There might be some other applications you've installed on your phone which might cause this problem aswell, also consider this.
Don't worry yourself.
causing Echo while talking to other
Hello Sony
I'm using Sony Xperia Z2 and I have a little problem about the phone, I really appreciate it because it has many cool stuff but my friend keep complain that Xperia Z2 suck because
they hear an Echo voice while talking I hope that you can fix it and if you know how please tell me
Pisces X said:
Hello Sony
I'm using Sony Xperia Z2 and I have a little problem about the phone, I really appreciate it because it has many cool stuff but my friend keep complain that Xperia Z2 suck because
they hear an Echo voice while talking I hope that you can fix it and if you know how please tell me
Click to expand...
Click to collapse
you will need to send it back for "repair" i have this recognized call quality issue too. The other problem is getting the other to hear you too ! they often say "your breaking up ,or they say like your across the other side of the room. at the moment im sending mine back to try and have this fault sorted.
strommy1966 said:
you will need to send it back for "repair" i have this recognized call quality issue too. The other problem is getting the other to hear you too ! they often say "your breaking up ,or they say like your across the other side of the room. at the moment im sending mine back to try and have this fault sorted.
Click to expand...
Click to collapse
HI guys!I solved this problem ... you have to check noise suppression ...I have another one problem: every person that talks with me:
or hears my voice like it is hoarse or as if I put a hand in front of the speaker . how is it possible???
have you the same problem?
thanks
morgy82 said:
HI guys!I solved this problem ... you have to check noise suppression ...I have another one problem: every person that talks with me:
or hears my voice like it is hoarse or as if I put a hand in front of the speaker . how is it possible???
have you the same problem?
thanks
Click to expand...
Click to collapse
they normally get feed back or cant hear you very well too .. turning off noise suppression wont fix the problem. yes it helps ... but im afraid there are a fair few Z2 out there with this problem. it will need to be returned
way back Google has acknowledged this issue and hoping it will be fixed in Android 7.0 update, but still there. This issue seems to be related to the noise-cancelling mic found on the back of the device.
I know some people posted some workaround such as covering up the mic fixes the issue, or persist.audio.fluence.voicecall=true, and changing it to false in build.prop (if rooted, which I am not).
I know there are tons of post related this (searching Google gives many of them), I was just wondering if anyone seen any improvement after 7.0 update or pretty much the same or any other workaround that worked for you..
share your thoughts and findings would be great..
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Smallsmx3 said:
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Click to expand...
Click to collapse
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
jazzespresso said:
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
Click to expand...
Click to collapse
Did you get it from Google?
Smallsmx3 said:
Did you get it from Google?
Click to expand...
Click to collapse
No. I got it from BestBuy couple months ago...checked with Google, and re-turn period is over for this phone, and BestBuy has 90 days return, which is also over...
and I know noise cancelling mic. is there for a good reason, but it is better people can hear me when I speak is more important, so I am planing to put a small tape on mic back of the phone and give a try and see if any improvement...
other than, I really love my Nexus 6P, but this small annoying issue really really bothers me..
If it's a hardware issue why does it work fine when your in speaker phone? At least mine does.....
Sent from my Nexus 6P using XDA-Developers mobile app
Mine also works fine in speaker mode, using the handset speaker everyone always complains about the quality
Sent from my Nexus 6P using Tapatalk
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
mrsean said:
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
MedicStuder said:
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Click to expand...
Click to collapse
You just quoted someone that said he fixed his in safe mode and then you said it's for sure a hardware issue......?. It could be a hardware or software issue depending on you situation. I believe mine is software because it works great in speaker phone.
Sent from my Nexus 6P using XDA-Developers mobile app
skw5115 said:
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hello there!
Same problem here, opposite side is always telling me, that I sound like from garbage/drain or some pipe and also opposite side has echo of it's voice, so practically they hear only themselves with echoes and me very bad or not at all...
I'm using my 6P with Spigen Rugged Armor, and I also tried to make calls without it, and it looked like it's better, so I tried another cover case - Nilkin Perfect Fit, same problems as Rugged Armor and now for the third time, I'm trying Spigen Thin Fit and don't be surprised, it's all the same. So again I tried to use phone without cover and problems appeared same as with cover, so there is no straight connection between cover and these problems in my opinion!
I was preparing to make a ROOT and disable back microphone, but I've read some posts about it and decided to try RMA first, I will come back, how it will end up.
I have the same problem, but only when using the internal mic. Other end says I sound muffled, and I'm only 10" away from the mic. I have to be about an inch or so away and NOT on speaker for them to understand me. I can hear them clear as can be. I have the Unicorn Beetle case, and the noise canceling mic isn't covered, or dirty. I'll try a reboot into safe mode, call, and reboot again. Of course, it could also be just certain people are having a hard time hearing me. I'll see what I can come up with.
Originally Posted by mrsean
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
This worked for me. Thx!
For those who sufferef from muffled voice/bad microphone, try loose the screw at the bottom back of your 6p, you have to open the cover first by using guitar pick/cutter>loose the screw (centre)>put the cover back> completed. No complaint from the other end at all.
Stock 6p, dp4
Solution- Safemode restart...
Thanks guys..I just tried the Safemode restart and it worked perfectly. Then restart in normal mode and the interference could be heard again..so it's one of the apps..not the handset. Thanks again, saved a lot of hassle by avoiding the RMA nightmare.
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
EvoX2008 said:
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
Click to expand...
Click to collapse
Turn the "speaker" line back to true.
Geezerooo said:
Turn the "speaker" line back to true.
Click to expand...
Click to collapse
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
EvoX2008 said:
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
Click to expand...
Click to collapse
Did you reflash the correct vendor?
1. Screen Bleed. Not terrible but annoying.
2. Unable to transfer files to phone from my PC. I tried 3 different PC's. I have developer mode and tried both usb debug mode on and off.
But files either refuse to copy - or copy so slow that it would take days to copy large files, literally.
I installed the Poco drivers and Mi assistant. It tells me I need to update my phone before connecting to PC.
But my phone IS updated.
3. The mic hardly audible on video calls.
The mic only works if I have my mouth VERY close to it, other wise people cannot hear me at all during video calls - I mean literally AT ALL. The person was sitting quietly waiting for me to talk but I had been talking for over a minute before I realised they cant hear a thing. Did a Skype test call.. same problem.
4. It took me weeks to even be able to order this phone due to the bad habit of advertising the phone but not having enough stock available.
5. No refund available, just the painful process of sending it back and having to gamble on getting a better quality phone.
I can see my self stuck in an endless cycle of returning these phones. becasue none will be up to standard.
It has a fast processor, pretty good camera, and good battery... but the rest seems utter garbage.
I'd rather a slower phone that actually worked properly.
1. my Poco is made in China and there is not screen bleed, screen is perfect.
2. no problem for me to transfer file from Poco to Win10 in vm.
3. not tested with Skype so idk, but with normal call with speakerphone enabled i did not have problems atm.
4. :::
5. :::
What you listed is nothing compared to the touch issues this model has... It's barely usable because of them. Other than that, it's very solid. I don't even mind the light bleed, I just want the touch response to be snappy and accurate (which it's not...).
mario123m said:
What you listed is nothing compared to the touch issues this model has... It's barely usable because of them. Other than that, it's very solid. I don't even mind the light bleed, I just want the touch response to be snappy and accurate (which it's not...).
Click to expand...
Click to collapse
Nothing?
I got this phone mainly for Skype video calls on the move. But with the awful mic its totally useless.
Plus I got the 128GB version for more storage space, but cant even transfer files to the device.
I didn't notice many touch issues though.. maybe a bit.
Thats what we get if we pay cheap... crap quality control.
My model was also made in India - which probably means it's even worse.
About the USB thing it wouldnt work for me on the USB 3.0 ports of my computer, but I know its not Poco's fault, not even my new sound card gets recognised there. If your computer is old one (mine is P9x79 Pro with 3930k) its most probably just the USB fault. It was when USB 3.0 first released and I remember it not even working properly until drivers released a year after. Not to mention that I still have problems with it sometimes.
theVenerable said:
Nothing?
I got this phone mainly for Skype video calls on the move. But with the awful mic its totally useless.
Plus I got the 128GB version for more storage space, but cant even transfer files to the device.
I didn't notice many touch issues though.. maybe a bit.
Thats what we get if we pay cheap... crap quality control.
My model was also made in India - which probably means it's even worse.
Click to expand...
Click to collapse
I mean that your mic issue is probably easy to fix in future updates (I just tested a video call myself and the other person heard me very clearly) but the screen is most likely a hardware issue which is the worst. I don't have any problems with the file transfer either.
theVenerable said:
Nothing?
I got this phone mainly for Skype video calls on the move. But with the awful mic its totally useless.
Plus I got the 128GB version for more storage space, but cant even transfer files to the device.
I didn't notice many touch issues though.. maybe a bit.
Thats what we get if we pay cheap... crap quality control.
My model was also made in India - which probably means it's even worse.
Click to expand...
Click to collapse
mate stop spreading the hate... maybe you got a defective piece...u should request for a return... I got mine in the first sale(Flipkart) .. I don't know about the mic issue with skype ...for me, everything works fine including the screen(no bleeding)...install some benchmark app for storage and check the speed ...check your SD card (if u have one).
palamosteliaro said:
About the USB thing it wouldnt work for me on the USB 3.0 ports of my computer, but I know its not Poco's fault, not even my new sound card gets recognised there. If your computer is old one (mine is P9x79 Pro with 3930k) its most probably just the USB fault. It was when USB 3.0 first released and I remember it not even working properly until drivers released a year after. Not to mention that I still have problems with it sometimes.
Click to expand...
Click to collapse
Then why do my other phones have no problem transferring data from my pc?
It is POCO fault for sure
srirams said:
mate stop spreading the hate... maybe you got a defective piece...u should request for a return... I got mine in the first sale(Flipkart) .. I don't know about the mic issue with skype ...for me, everything works fine including the screen(no bleeding)...install some benchmark app for storage and check the speed ...check your SD card (if u have one).
Click to expand...
Click to collapse
I spread what the hell I want
And ACTUALLY, I am spreading my EXPERIENCE.
It's better than keeping quiet and having masses of people buy this badly built phone.
I got the 128GB version - dont need an SD card. Well.. actually I do, becasue it wont work.
theVenerable said:
I spread what the hell I want
And ACTUALLY, I am spreading my EXPERIENCE.
It's better than keeping quiet and having masses of people buy this badly built phone.
Click to expand...
Click to collapse
u sound like an angry little kid ... I get your frustration ...I'm not telling you to keep quiet ...just get to the point rather telling this phone is garbage... if you want a perfect phone u should have spent some more money ...
and for "I spread what the hell I want".. I'm sorry to say that this is not the place...
srirams said:
u sound like an angry little kid ... I get your frustration ...I'm not telling you to keep quiet ...just get to the point rather telling this phone is garbage... if you want a perfect phone u should have spent some more money ...
and for "I spread what the hell I want".. I'm sorry to say that this is not the place...
Click to expand...
Click to collapse
What do you think I'm doing you fool?
I gave a LIST of points. I advice you to read them.
Then you accuse me of spreading hate when I'm just giving my experience,
then you call me a kid. But that's OK as long as it come from your mouth I suppose.
Yes, this phone was supposed to be a 'flagship killer killer'
Now when people point out its faults you say 'what do you expect from a cheap phone'.
Well if its crap, say so and I wont buy it.
People have been raving about it mainly due to the ultra fast processor, caught in the hype and ignoring the bad build quality and quality control.
Plus Mi India wont even give refunds.
AND they wont even check my replacement before sending it. So I may get another duff model and have to go through the entire process again.
So yes,, THIS PHONE IS GARBAGE
LOL the touch screen on my unit sold in Italy is perfect. I am in many italian android and tech forums and here no one has this (fake) touch screen problem. All made in China obviously. There are too many indian kids here...
denzel09 said:
LOL the touch screen on my unit sold in Italy is perfect. I am in many italian android and tech forums and here no one has this (fake) touch screen problem. All made in China obviously. There are too many indian kids here...
Click to expand...
Click to collapse
Maybe that's the issue.
Indian products are notoriously terrible quality.
Plus Mi India won't even offer refund.
After I read this thread, I just connect my phone to my PC to see if my Poco has any troubles transferring. Recognized by the computer, I then selected USB transfer rather than charging on the phone, and transferred over a 100 MB file in about 2 seconds. Fastest I've seen so far on a phone. So, for what it's worth, no issues here.
I find the screen bleed issue interesting. Reminds me of my 2012 iMac, where there was a huge blow-up online with screenbleed at the bottom that almost nobody noticed until they read the online forums..... Never noticed it on my phone until i read about it here. Ha!
Its that only the indian version only has these problems the global version has no issues
omargamalxx said:
Its that only the indian version only has these problems the global version has no issues
Click to expand...
Click to collapse
Maybe I should change this thread title to: 'INDIAN PRODUCTION AND QUALITY CONTROL STANDARDS ARE GARBAGE.'
From what I'm seeing here it seems most of the phones made elsewhere are pretty much fine.
Interesting that people think it get worse ,I don't see backlighting get brighter as days go by, Backlight will get dimmer ?
Hmmm i read all these issues people have and i have yet to encounter any of them. I use my F1 daily since 6. September. Only problem i have is finding a good flip case for it.
theVenerable said:
Nothing?
I got this phone mainly for Skype video calls on the move. But with the awful mic its totally useless.
Plus I got the 128GB version for more storage space, but cant even transfer files to the device.
I didn't notice many touch issues though.. maybe a bit.
Thats what we get if we pay cheap... crap quality control.
My model was also made in India - which probably means it's even worse.
Click to expand...
Click to collapse
You didn't expect cheap stuff to be free of issues did you? It's the first generation too. Also, to say the phone is "utter garbage" is not fair when 90% of other functions work fine.
theVenerable said:
Then why do my other phones have no problem transferring data from my pc?
It is POCO fault for sure
Click to expand...
Click to collapse
I can speak for myself, I don't know why it does it to you. I can connect my s9 on that port and it works just fine also. However I had problem with MANY devices in the past (even last week with my new sound card) getting recognised or working properly. Some devices work, some don't. Do I blame the devices? Absolutely not. This is the price you pay for adopting new technologies like USB 3.0 (when it was first released) Its not pocos fault for being incompatible with 3.0, because it works fine on my 3.1 laptop, or USB 2.0 on my desktop. Same with my sound card. Again that's my own case, I don't know why it's not working for you. My suggestion is to try different drivers and/or upgrading the firmware of the usb.