Hey all,
I've searched a lot on the net about keeping my unlimited data plan, and I've found tons of answers on how to use best buy, or upgrades on different lines, but nothing that seemed to touch on my situation - if any of you have any solutions, I'd be really grateful.
I've had an HTC Thunderbolt since it first came out, and I have the unlimited data plan. I don't have any other lines, and I currently have an upgrade available. I'm out of contract by about 16 months, and pay month to month now.
I have a friend who works for a cell phone remanufacturer and they got me a verizon samsung galaxy s4 for a good price so that I don't have to use the upgrade and lose my plan..
I stopped by verizon and asked for a blank sim card for it, and got that with no problems.
My question is, how do I go about activating the S4 and keeping my grandfathered plan - just call verizon, or take it to the store, or ...?
Thank you for any help you have, and sorry if this has been touched on somewhere else - I wasn't having any luck finding it.
laughingwolf said:
Hey all,
I've searched a lot on the net about keeping my unlimited data plan, and I've found tons of answers on how to use best buy, or upgrades on different lines, but nothing that seemed to touch on my situation - if any of you have any solutions, I'd be really grateful.
I've had an HTC Thunderbolt since it first came out, and I have the unlimited data plan. I don't have any other lines, and I currently have an upgrade available. I'm out of contract by about 16 months, and pay month to month now.
I have a friend who works for a cell phone remanufacturer and they got me a verizon samsung galaxy s4 for a good price so that I don't have to use the upgrade and lose my plan..
I stopped by verizon and asked for a blank sim card for it, and got that with no problems.
My question is, how do I go about activating the S4 and keeping my grandfathered plan - just call verizon, or take it to the store, or ...?
Thank you for any help you have, and sorry if this has been touched on somewhere else - I wasn't having any luck finding it.
Click to expand...
Click to collapse
There's a long thread in the General forum about this. Perhaps you should read that.
The best thread is here and also this.
I'm not telling you what to do but I called Verizon and spoke with them before upgrading my phone. The woman told me that as long as I didn't take the upgrade and simply activated my new phone using the website, I would keep my unlimited data plan. This is what I did and all worked swimmingly. Bought the phone on Ebay making sure the EIN was still good and activated on the website. All remained the same and I had a new phone.
Smabbage said:
I'm not telling you what to do but I called Verizon and spoke with them before upgrading my phone. The woman told me that as long as I didn't take the upgrade and simply activated my new phone using the website, I would keep my unlimited data plan. This is what I did and all worked swimmingly. Bought the phone on Ebay making sure the EIN was still good and activated on the website. All remained the same and I had a new phone.
Click to expand...
Click to collapse
I'm on now my 4th phone since they discontinued upgrades on grandfathered plans. If it needed a different sized SIM, I got one from the store, otherwise I just swap from phone to phone. No problems at all. Even spoke to the VZW rep about it who told me he did the same thing and his phone was rooted as well. But as long as you don't change'extend your plan, you're good. THAT is what takes away grandfathered data
Activating a device should not change your plan. The only circumstances under which it might would be if you had a 3g plan (iPhone 4 for example) and bought a 4g device. Your plan would need to be updated to support 4g services. That being said, I don't think they would change any of the primary features. You simply cannot use a subsidized upgrade on your unlimited data line; they have it set up to where purchasing a new device requires that you add "compatible" features - and unlimited data isn't, according to their sales rules. So, as long as you buy your own device, you should be fine.
I had a thought on the 3g>4g thing - wife currently has a 3g phone; if I were to buy a 4g device out of contract, would it be possible to keep her on 3g services? She has a 2gb data limit and the low bandwidth seems to be a good way of limiting her data use (although she routinely approaches 1gb of usage every month...damn Facebook/Pinterest/Instagram.
Related
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
Click to expand...
Click to collapse
You won't need a new SIM if you buy it off contract All they give you is the new phone
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
Click to expand...
Click to collapse
you can buy off contract (out right), but if your $20 data plan is not for a smart phone. The system will automaticlly put you on the 2g data plan and you will lose your unlimited. Now if your $20 unlimited data is for a smart phone i would make sure that when you purchase the phone, talk to the rep and make sure that they still have you on the unlimited plan...there are way around this...hope this helps...
Currently using it on a Fuse on 3G
So the big issue is $20 per month plus ~$600 for the phone = unlimited data (2 years = $1080)
or
$25 per month plus ~$150 for the phone = 2gig per month (2 years = $750)
Currently using less then 2gig per month but thats with the Fuse....struggling with what to do but I guess we need to see real prices first.
if your on a smartphone unlimited plan, you are locked in for unlimited data on any smart phone... you have tol let the rep know that you have unlimited data when you get the atrix...
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Just curious, why haven't they detected my vibrant?
Sent from my SGH-T959 using XDA App
Because the Vibrant isn't one of the phones AT&T issues.
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
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Click to collapse
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Although, AT&T royally ****ed me when I quit Radioshack(They cancelled my Employee Plan, and I lost all my benefits, they then went ahead and told me they have no record of me ever being a *customer,* so I wasn't entitled to the older plans.)
Again, this was a year ago; They might have changed things since then. I would call and ask.
Realistically, though, 2gb on a phone isn't the easiest thing to cap out.. Especially when the phone has built in Wi-Fi.
I am very interested the atrix and would luv to rid myself of the vibrant. I am going strickly american.
Sent from my SGH-T959 using XDA App
Milkshakes00 said:
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Click to expand...
Click to collapse
Right, if you had an old data plan you can keep it. But AT&T categorizes some plans as "non-smartphone" plans, and if you get an AT&T smartphone they will notify you that they are switching you to a smartphone plan. I know multiple people that had this happen to them, starting around November.
smeadow said:
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Click to expand...
Click to collapse
Correct.
I still have my unlimited data plan from my first Tilt... used it for my Tilt 2.. and I plan on getting the Atrix 4G.
I assume I'm safe as long as I tell/remind/make sure with them, correct?
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
AllTheWay said:
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Click to expand...
Click to collapse
Nope, you're incorrect.
If Atrix has a new simcard format, and will force u to get a new simcard, then perhaps.
If standard old sim works with Atrix, you will NOT be upgraded/changed.
This topic was around for a long time, and I'm tired of seeing this. I've been using my simcard for about 5 years now, coming from HTC Kaiser to TouchPro to TouchPro2 to NexusOne to Captivate. Same 1 simcard. Same $20/unlim data.
In fact, I called AT&T (about a different issue) and decided to ask them outright about this policy. They specifically told me that they will not change your account to a more expensive data plan by themselves, unless you ask them to. So I asked (off the record) whether it's ok that I keep the same simcard and using same data plan (i use up around 2-6GB per month data) as I sell/buy my phones off contract. They said they don't care, unless they want me to change it, they won't.
So, 5-6 years with AT&T and 5 (soon to be 6) phones I changed tell me you're wrong.
My advice: sell your N1/captivate/g2/whatever, add $100/$200, get Atrix off contract, plop in the old simcard, never tell AT&T about it, and live happy.
DarkDvr said:
Nope, you're incorrect.
Click to expand...
Click to collapse
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan. I did, swapped SIMs, and in less than a day I got a text saying I had been switched to the 2 GB DataPro plan.
AT&T does IMEI scans, and if they are pretty good at telling which phones are smartphones. It's not 100% perfect, but pretty good.
That being said, there should be no reason that you need a new SIM for the Atrix unless you have a REALLY old pre-3G SIM. But, don't count on being able to keep a non-smartphone data plan.
stoli412 said:
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan.
Click to expand...
Click to collapse
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available. I got this plan many years ago, before iPhone, and just kept renewing my contract on the same terms, which AT&T was happy about. A year ago they already started doing away with unlimited plans, yet they gladly renewed my contract with unlimited data, even though I used the contract extension subsidy to get a new TouchPro2 from them, right from their store.
So maybe the moral here is that if you have the old plan with unlimited data - u can just keep extending it every 2 years without trouble. Cannot do that for new contracts.
stoli412 said:
But, don't count on being able to keep a non-smartphone data plan.
Click to expand...
Click to collapse
Oh, I've counted on that for last 5 or so years, and don't see why I can't in the future =)
DarkDvr said:
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available.
Click to expand...
Click to collapse
Maybe we have our wires crossed here. Data Unlimited for non-smartphones is still very much available and is $15/month. But if you try to use it with a smartphone, 95% of the time they're going to automatically switch you to a DataPro plan for smartphones once they do an IMEI scan. This is exactly what happened with me. I signed up with a dumbphone, and within a day of switching my SIM to my N1 I got a text saying I had been switched.
Now if you are grandfathered into the old unlimited smartphone data plan, the absolutely you should have no trouble keeping it when swapping SIMs.
xryousukex said:
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
Click to expand...
Click to collapse
I plan on doing the same thing! Just got to make sure you get it unlocked some way or another! thats really the only thing you have to worry about...
I have a 5-6 year old media net unlimited plan $20 from AT&T which I got when I was using a Motorola MPX220. After that phone I used unlocked smartphones (tilt - UK version and tilt2 - Australian version).
Is there any way to keep this plan after buying this phone? Can I be grandfathered in or is that only possible with the $30 data plans?
no more media net
you WILL get switched to a $25 plan
fincan said:
I have a 5-6 year old media net unlimited plan $20 from AT&T which I got when I was using a Motorola MPX220. After that phone I used unlocked smartphones (tilt - UK version and tilt2 - Australian version).
Is there any way to keep this plan after buying this phone? Can I be grandfathered in or is that only possible with the $30 data plans?
Click to expand...
Click to collapse
Buy the phone with no commitment and you can use it.
lsxrx7 said:
no more media net
you WILL get switched to a $25 plan
Click to expand...
Click to collapse
What plan is the $25 plan?
harolds said:
Buy the phone with no commitment and you can use it.
Click to expand...
Click to collapse
That is what I did. I have the same plan, if I get a contract I lose my unlimited plan.
No its possible. ATT will recognize your imei number and bump you to a data plan. You have to buy a phone that is not in ATT system such as bell version of atrix. Other wise no chance.
Sent from my Nexus One using XDA App
okay so between James62370 and sl8125, one of you is spreading FUD.
it seems like for one person it works but according to another, it wouldnt. whats up with that?
i have a $10 unlimited data plan for messaging phones that i am currently using with a no commitment TILT2 and the phone prior to that was an iphone 2g.
so James62370, it works? if you buy the phone no commitment?
You wil get switched to a smartphone data plan if you use a smartphone they recognise the imei number of.
edgeicator said:
You wil get switched to a smartphone data plan if you use a smartphone they recognise the imei number of.
Click to expand...
Click to collapse
That's what I said. Anyways even some n1 user have been switched over. I am just one of those lucky one.
Sent from my Nexus One using XDA App
Ok ... here is how you can see if you can keep your old plan:
Check the features you have on your line ... If you have a feature called "Smartphone Exclusion" then no matter what ... AT&T wont be able to put the required data plans on you line automatically (the $15 or $25 / month)
If you have unlimited texting for the family as well ... then by providing a non-smartphone IMEI for your line you can get unlimited internet for $10/month.
hgn842001 said:
Ok ... here is how you can see if you can keep your old plan:
Check the features you have on your line ... If you have a feature called "Smartphone Exclusion" then no matter what ... AT&T wont be able to put the required data plans on you line automatically (the $15 or $25 / month)
If you have unlimited texting for the family as well ... then by providing a non-smartphone IMEI for your line you can get unlimited internet for $10/month.
Click to expand...
Click to collapse
I can confirm this as well. I spoke to an AT&T rep last night and he explained to me that all of my phones have "Data Exclusion", and that even if I bought the Atrix at the 2-year contract price from AT&T's website, it would not be able to apply a smartphone data plan to my account. I have the Media Net plan on one number with the Tilt 2, and no data on line 2, and I bought the Aria for line 2 and they did not apply any data to it.
He did warn me that if I made any changes to the data features on any phone I MIGHT lose the data exclusion, and that if I bought a phone from an AT&T store the rep might screw up and add the data, since Data Exclusion is such a rare feature, but that if I bought online the system would just leave me alone.
Now I just need to know if "4G" data works on the old Media Net plans.
blognc said:
Now I just need to know if "4G" data works on the old Media Net plans.
Click to expand...
Click to collapse
Theres no real 4g anyways
just use the standard APN that was posted here for "unlimited tethering"
Since I have been on the phone with ATT for the last 3 days it has been one thing after another..first data issues coming from the iPhone they switched me over to a 2GB cap called them up they "fixed it" (basically added the smartphone pack. Yesterday got a few calls at work I let them go to VM...so i thought. Somehow my VM got messed up had to call about that. This morning I didn't get one text from anyone found a bit odd since me and the wife text a lot during work when we can. Checked online I had no text plan??? WTF!?? Called them up and guess what I had an older 1500 text plan they don't offer that so i cant get it...really?? come on ATT I just bought a phone no contract nothing should have changed.
So as of now everything seems ok, still working have a case open for my text plan and have gotten some credit back for the data stuff. But really i should have never gone through this whole mess when all I did was buy a phone out right and put my old sim in it.
sl8125 said:
No its possible. ATT will recognize your imei number and bump you to a data plan. You have to buy a phone that is not in ATT system such as bell version of atrix. Other wise no chance.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
AT&T recognizes the IMEI on all of their iphones. When I put my sim into my friends iphone, it asked me to update my data plan. Obviously, I did not...
It works on the Atrix, though I don't doubt if AT&T knew which phone I had, they would probably want me to upgrade. I asked a rep many years ago, they said I have some sort of legacy feature grandfathered in, but if I make any type of changes to my plan, I would lose it. I cannot remember what they call it. Thus I cannot purchase a phone with an AT&T contract. Pretty lame, but that has been my experience and what I have been told. Not all reps know what they are talking about.
I'm not here to argue with anyone. I know which plan I have, and I know I have an Atrix. All I did was take my sim from my old phone out and put it into my new Atrix and it works without complaining for me to upgrade my data plan.
However, I am not impress with the HSUPA speeds, and it seems everyone has the same issue whether they are on a $30 unlimited plan, or $20 medianet bundle.
I hope this helps, good luck guys!
Well, I don't see anything called "Smartphone Exclusion" in either of my lines (this is a 2 line family plan, only my phone has the medianet unlimited).
I guess I'll need to wait and buy a Bell Canada version of the phone?
If you are checking it online, it doesn't show as a regular feature. There is a link that shows "other features" ... or just call them up and ask if you have it.
I did upgrade one of my lines, they added $15 in the store. I just called them and got that off of the line, luckily the smart phone exclusion did not go away!
Sent from my MB860 using XDA App
The smartphone exclusion feature only covers you for your current device. If you put your SIM into a phone that Att recognizes as a valid smartphone that is different than the one you currently have on file, your grandfather status is gone and you get a smartphone data plan. Happened to a few people I know. No commitment pricing has nothing to do with it, since its in the Att terms of service, I think. If you are getting grandfather status back, the sales people are likely making exceptions.
i dont know but Mine too is media net plan since touch pro 2, nexus one, captivate and atrix.
My co-worker complained to AT&T and they grandfathered him into the unlimed data plan.
Gervin said:
My co-worker complained to AT&T and they grandfathered him into the unlimed data plan.
Click to expand...
Click to collapse
Did he buy the phone subsidized or off the contract? And can you learn if he complained after he got the phone and AT&T automatically switched him to the limited plan?
Thanks in advance
Hey,
My friend's on a grandfathered iPhone 3G unlimited data plan. He's upgrading to a OGS2, he went to our corporate store but they removed the OGS2, only offering the skyrocket. They still have the S2 on the online store however. How can he go about keeping the unlimited plan when he does the upgrade?
Edit: Sorry wrong form. If anyone can move to General, that would be awesome.
You could try ordering over the phone or if you dont mind taking a drive, you could try a different AT&T store, probably one outside an LTE service area, as those seem to still carry the original SGSII.
Sent from my SGS II.
I have heard Best Buy will let you keep the unlimited data. You can also buy through the att website, without having to choose new data plan. When you choose the phone, it just lets you skip the data part if you don't want to switch. I know Walmart, Amazon and most other 3rd parties make you select one of the new plans. People say if you call and complain enough they will put back the unlimited data, but there is no guarantee.
Best buy will also price match, and let you return without the restocking fee. But that might be in store only, don't know about online with Best Buy.
Sent from my Galaxy S II (i777)
Walmart allows you to keep your existing plan as well unless the sales associate is an idiot and messes something up.
Att online may mess up the transfer also from an iPhone your best bet is to go into an Att store. Its at the stores discretion if they will stop carrying the gs2. My store is in an lte footprint and we have no.intentions of removing the gs2 instead we will be leveraging it over it's bigger brother.
Sent from my SAMSUNG-SGH-I777 using XDA App
I have been an avid iPhone user for over 3 years and just made the switch about a month ago. I too had the unlimited data plan.
Purchased my SGS2 from Best Buy and the representative called to activate and made sure to tell them to keep the unlimited data. All you need to do is order the phone, and when you receive it simply contact ATT's customer service line or when you have it activated be sure to tell the person not to change your plan.
If you do happen to lose it due to someone's mistake, just call the customer service line back and a manager/supervisor can reinstate the grandfathered plan. Hope this helps.
I bought mine at Walmart, and they only had the 2GB option in their system. They said it wasn't a problem, I could just call AT&T and they'd take care of it. And they did. So even if you lose it, you can get it back.
i kept my unlimited iphone plan when i upgraded through walmart...
one thing is at&t keeps bugging me with text saying "AT&T Free Msg: Did you know an eligible data plan us required for your 4G Smartphone? Pls Call 611 to select a plan and establish you 4G data connection today" is anyone else getting this? Its annoying, they send it weekly almost
Btw I have the regular s2 not the lte
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Yeah I'm getting tired of Verizon's crap too, but for different reasons. the Rezound being locked down is the biggest right now. Also when I go into their stores the employees know absolutely nothing about the products they are selling, and I wish I was exaggerating about that, but it's true. Even their "tech" people have no clue. It seems like if I'm paying $180/month on my bill and $300 for my phones and been with them for over four years now, they could be a little more helpful and accommodating to us.... Take the shackles off my phone!!!!!!
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
I had the same issue using their online upgrade method. It wouldn't allow me to keep my 250 txt plan and tried to force me to get the 1000 plan for an extra $5 a month. I ended up going directly to the store to upgrade. They didn't say a word and carried the 250 plan right over.
Sent from my ADR6425LVW using XDA App
AtLemacks said:
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
Click to expand...
Click to collapse
That's not it. I was not out of contract, but was required to choose a per sms fee or the 1000/mo. when I upgraded to a Rezound, in contract.
For me, $10 a month is not a big deal and I'd probably pay more over time with the per message deal. My younger daughter with her AT&T iPhone, only communicates with me via text ;-)
So I do not think this is a result of contract expiration. Probably VZW is just making things worse for unlimited plans until we "have to" choose another plan.
Sent from my ADR6300 using Tapatalk
You just said you were not under contract. When you are not under contract they don't have to let you keep your current plan options. They can change them on you on a wimb.
THE-COPS said:
I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250.
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THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
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i had ordered my phone via the website as well. I got the same message but just clicked continue through it and didn't have to change my plan. I still have my unlimited plan.
if could use pdanet for tether....so u dont have to get a tether plan...but it uses ur alotted data from ur phone, abd would need the full app to visit https sites..i thinl, cant remember..but ive had the app over 2 years n nothin happened yet....just a suggestion tho for internet issue...
Sent from my ADR6425LVW using XDA App
Did you do the research first on prices? I can see your point on why you wanted to vent about it but if you had taken the time out to research first by speaking to a VZ rep over the phone they would've helped you and if you were grandfathered in whichever plan(data, talk, text etc...) then you would still be on it. You don't have to convert to whatever new plan they are offering. When I had tried to upgrade my DroidX to a Thunderbolt over the website the same pop up box came up saying that my current plan was not available for the TB. For for the hell of it I exited out and started from the beginning upgrading the DroidX to a Dinc2 and the same pop up box did not pop up so I figured it was because of a 4g phone. I called and asked about that pop up box and CS walked me through saying that its just an automatic pop up box that will come up and if you continue to the next window it would allow you to select the same plan as before.
I just got home with my brand spankin' new Rezound...loving it, as a matter of fact.
I went to the store because every time I went online, it wanted to change me to the tiered data plan.
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
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There are people here who have been member far longer than you or I and don't have the issues you have in regards to your plans. You must have gotten some very limited promotion.
As for 4G. You are not paying for 4G, you are paying for Verizon Service, and whatever phone you have the connects to their service. Verizon isn't going to pop up a tower everywhere as you drive down the road for your convenience. People buy 4G phones all the time that don't even have 4G in their area. The network is barely a year old, you need to chill out and let them roll it out and fix the bugs. Or, you can changer service providers and complain that they don't have **** for 4G anywhere in the country and get a "4G" phone just because it sounds cool.
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
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I just checked in to the verizonwireless.com website...I've still got the 450 minute America's Choice plan I've had for well on ten years...I've still got $5 for 250 texts, and still have unlimited data.
I may have saved $30 or so on Wirefly or similar, but I've got the peace of mind that I didn't have to go to war to protect that unlimited data plan.
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
THE-COPS said:
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
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Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
Verizon has always nickeled and dimed its customers with extra charges for this or that, they've always been one of the two most expensive of the major four providers (AT&T being the other), and they've always tried to control what the customer could and couldn't do (i.e. no way to get rid of the bloatware, locked bootloaders, etc.). The company has invested a lot of money in its network, and it steadfastly refuses to outsource its customer service. It has to recover the money somewhere. In short, you get what you pay for (unless you're with AT&T, in which case you don't).
nrfitchett4 said:
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
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Retentions?hmm I guess I haven't. Already have the unlimited. Is this on the 611 as well? I don't like going up to the main..err what used to be the HQ store in Ft Myers. Ever since they changed the stores all around, the guys working up there seem like tightwads now. Idk what they did to their stores, but I totally want to avoid that place since the change. Not helpful at all. Totally miss how the stores used to be. Must be some corporate bs going on.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
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At what point in the process do you say STOP..WOW...
I have a SGP621, been reading the posts on here but none seem to answer some of the questions I have. I do appologize if seems like some of this info I could just get myself by visiting the stores, unfortunately I have very bad experiences with AT&T sales reps, I always seem to have halfwits who know less about the phones and plans their selling then I do. plus I work almost every day, I dont have the time wait half an hour between each question so the the reps can all play "pass the question" in the hopes that the person to their left knows the answer. its irritating, frustrating, and your own personal experiences would give me a much better picture.
Also, it seems I'm one of the few who fall in the opposite category of what seems to be everyone else who bought the SGP621, I actually don't want to use it as a phone at all, I'm just tired of tethering. Ideally, I'd be happiest with a data only plan, even better if doing so could save me some cash.
AT&T questions:
Can I just get a data plan/add it as a tablet?
As a phone...would/could it be the same number as my normal phone? 2 separate numbers?
Jgonzo432 said:
Yeah, it's the same on the Z3TC. I didn't accept the download because I don't want my settings changed so I can't confirm if it has RedPocket , H2O and ATT etc...
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whats this about? is this necessary? what does it change?
How much is it to add to an existing family plan?
how much of a data usage increase do you see with this on your plan?
T-Mobile questions:
Roughly how much for the data only plan?
is it worth it considering I already have a plan with AT&T?
That's exactly what I have with tmobile... Data only... Twenty bucks a month for 1gb, and that does include the free music streaming service
Well incase anyone was wondering, I did actually have some time today. since I already have a mobile share plan with AT&T adding my tablet was pretty cheap.
Its $10 for a tablet (data only), $15 for a phone (phone+data)
When they stuck a sim card in my tablet, AT&T gets confused, classifying it as 2 different things on 2 different levels and thus they could not simply add it. Instead they had to use the serial from one of the instore display devices, so they gave me the option to classify it as a tablet or phone. Even though I was planning to go tablet, 5 dollar diff? i went phone. seems to be working fine so far.
Consider the $15/mo tablet data plan thru Harbor Mobile ($15 for 5GBs). They are simply reselling a T-Mo business line I believe and could prob go under and leave you hanging at any moment...but if you don't have a phone number to lose, who cares.