4.4.2 and proximity sensor problem - Verizon Samsung Galaxy Note II

I just updated to SR Remix KitKat and I noticed that my proximity sensor isn't working now. I can't say for sure that it was the update which caused the problem because a week before this I had the screen glass replaced. Now I know this can be a problem when the screen glass is replaced but I wanted to verify that it wasn't caused by the update before I take the phone apart and try to fix it. I'm posting here to see if anyone else has had this problem with this update or ROM. I tried the hidden menu *#0*# and it wasn't functioning. I also checked with CPU-Z and there was no activity at all from the sensor.

jellyhead said:
I just updated to SR Remix KitKat and I noticed that my proximity sensor isn't working now. I can't say for sure that it was the update which caused the problem because a week before this I had the screen glass replaced. Now I know this can be a problem when the screen glass is replaced but I wanted to verify that it wasn't caused by the update before I take the phone apart and try to fix it. I'm posting here to see if anyone else has had this problem with this update or ROM. I tried the hidden menu *#0*# and it wasn't functioning. I also checked with CPU-Z and there was no activity at all from the sensor.
Click to expand...
Click to collapse
I also updated my I605 to SR Remix KitKat last night, and can confirm that my prox sensor is working fine (just made a few calls to be sure ).
Looks like you may need to do some tinkering with that glass panel..

Well I found that it was in fact a shoddy glass replacement. Too bad I already gave the eBay guy positive feedback.
What I found when I removed the proximity sensor was that the back side if the glass windows for the front facing camera, proximity sensor and ambient sensor all had glue residue covering them. It took a little bit of rubbing with a Q-tip and Goof-Off to get it clean enough to work. I'm sure glad I paid someone to do the job right so that wouldn't happen *sarcasm* I'll just do the job myself next time.

jellyhead said:
Well I found that it was in fact a shoddy glass replacement. Too bad I already gave the eBay guy positive feedback.
What I found when I removed the proximity sensor was that the back side if the glass windows for the front facing camera, proximity sensor and ambient sensor all had glue residue covering them. It took a little bit of rubbing with a Q-tip and Goof-Off to get it clean enough to work. I'm sure glad I paid someone to do the job right so that wouldn't happen *sarcasm* I'll just do the job myself next time.
Click to expand...
Click to collapse
Hehe
Glad you got it working.

Related

[Q] Probably proximity sensor damage

Hi my problem is strange. After a fall mi phone HTC GRATIA is similar HTC Aria have a problem during the call. Sometimes the display became black similar a stand by and not answer to the all impulse. If i want stop the call i have to do remove the battery.....
Have you any help for me ?
thank you
I've got a similar problem. I've replaced my digitizer and done everything by the instructions I've found. However the proximity sensor doesn't work and disable the screen when calls are answered.
I've got the rubber gasket on the light sensor, didn't lost it, and the light sensor works OK. I've tried prying very gently in between the digitizer and the housing, and while I do that sometimes the proximity sensor will show a value of 3.5in, and not 0 as always. I'm using AndroSensor.
I don't mind disassembling the phone again, but I don't know what I need to fix it.
I've searched all the forum posts about it, but either people disabled it somehow, and others just say they fix it but didn't mention how.
Any help on this?
CaptainMaki said:
I've got a similar problem. I've replaced my digitizer and done everything by the instructions I've found. However the proximity sensor doesn't work and disable the screen when calls are answered.
I've got the rubber gasket on the light sensor, didn't lost it, and the light sensor works OK. I've tried prying very gently in between the digitizer and the housing, and while I do that sometimes the proximity sensor will show a value of 3.5in, and not 0 as always. I'm using AndroSensor.
I don't mind disassembling the phone again, but I don't know what I need to fix it.
I've searched all the forum posts about it, but either people disabled it somehow, and others just say they fix it but didn't mention how.
Any help on this?
Click to expand...
Click to collapse
You need to get the light sensor, gasket, and the small window in the digitizer all lined up perfectly so that the light sensor is not being blocked by anything. Not as easy as it sounds.
thanks for the explanation, but is the best way to do this?
and why the light sensor shouldn't be blocked? it seems by AndroSensor that it works fine, the problem is with the proximity sensor.
These phones where manufactured by the thousands per day in some factory, there sure is a way to assemble them precisely somehow.
CaptainMaki said:
why the light sensor shouldn't be blocked?
Click to expand...
Click to collapse
If it is blocked, then it will not be able to sense anything (It's like you (the light sensor in this case) are trying to through a wall (whatever's blocking it)).
CaptainMaki said:
These phones where manufactured by the thousands per day in some factory, there sure is a way to assemble them precisely somehow.
Click to expand...
Click to collapse
Special machines used to place them accurately.
I meant that the light sensor is "blocked" by the rubber gasket and seems to works fine.
by the way, as far as I know, most electronics are assembled by hand. laptops, iphones and ipads are, so I don't think that Aria is any different.
If anyone has any tips on how to do this, since I'm sure I someone has managed to replace the digitizer on this phone? how do they do this in repair shops or AT&T store?
CaptainMaki said:
I meant that the light sensor is "blocked" by the rubber gasket and seems to works fine.
by the way, as far as I know, most electronics are assembled by hand. laptops, iphones and ipads are, so I don't think that Aria is any different.
If anyone has any tips on how to do this, since I'm sure I someone has managed to replace the digitizer on this phone? how do they do this in repair shops or AT&T store?
Click to expand...
Click to collapse
The ambient light sensor and the proximity sensor are two separate things, though they are right next to each other on the Aria. The proximity sensor is MUCH more sensitive to being precisely aligned.
I incorrectly used the term "light sensor" in my earlier post. The proximity sensor, NOT the ambient light sensor, is responsible for turning the screen off during calls.
drumist said:
I incorrectly used the term "light sensor" in my earlier post. The proximity sensor, NOT the ambient light sensor
Click to expand...
Click to collapse
That's what I assumed you were talking about.
As I've said the proximity sensor is the right sensor and the ambient light is the left sensor that is covered with the rubber gasket.
The light sensor works perfectly as I've said. In AndroSensor at least it jumps between 33 LUX when covered and 77 LUX and 220 LUX when placed directly under a desk lamp.
But the proximity sensor doesn't seem to respond at all. What perfectly aligned means, that the sensor is right below the "hole" in the digitizer plastic? if I place the digitizer and it falls into the place, how come it isn't aligned? it's not like the digitizer has where to move in the frame.
CaptainMaki said:
The light sensor works perfectly as I've said. In AndroSensor at least it jumps between 33 LUX when covered and 77 LUX and 220 LUX when placed directly under a desk lamp.
Click to expand...
Click to collapse
I have two Arias and they both max out at 698 lux. If you can't get it to go above 220, it might be partially obstructed.
But the proximity sensor doesn't seem to respond at all. What perfectly aligned means, that the sensor is right below the "hole" in the digitizer plastic? if I place the digitizer and it falls into the place, how come it isn't aligned? it's not like the digitizer has where to move in the frame.
Click to expand...
Click to collapse
Do you notice a gap between the LCD and digitizer that is larger than it was from the factory? I wonder if it might just be related to the digitizer sitting too far from the proximity sensor. If you press down on the top right corner of the digitizer while in a call (without covering the sensor itself), will the screen turn back on?
Possibly unrelated, but similar.
I have an identical issue with the DroidX.
It needs a "gasket" over its proximity "light source" to keep light from reaching the proximity light sensor when there is nothing in front to reflect it back.
Looks like the light source had a rubber hood over it with a pinhole directed straight out, away from the sensor adjacent to it. Thus keeping stray light from triggering the sensor.
AAARGH. To have that little rubber piece.
Erbid
after replacing another screen and this time I've done it right, this is what I've learned.
I've assembled the phone with androsensor turned on and tested the sensors all the time. It seems that they should be perfectly clean (some air spray will do just fine), perfectly aligned with the holes in the digitizer and don't have to much distance between the digitizer and the sensors.
It's seems like a hassle but actually it's not, since if you put the right tape and put the keep it all clean, it can work with no problems at all. Make sure you test everything before you close the phone completely.

Need help with proximity sensor

hi.
Today, I've dropped my phone. At first glance it was fine, but then I realized the speaker wasn't working.
I opened the phone, cleaned the speaker's connector with alcohol, assembled it back and it works.
But then I found out my proximity sensor is also damaged.
It became so limited, that during a call, the screen may turn on and off repeatedly, or won't turn off at all, or won't turn on after moving the phone off my face.
So, I would like your help in two things:
1.Is there an app for ICS that can help me test the proximity sensor? I remember GB has "SGS toolbox" that could test everything including the sensor.
I just want to make sure the problem is really the sensor and not something in the dialer app.
2.Assuming there is problem with the sensor, I would like to look at it, but I don't know how this sensor looks like and where to find it inside the phone.
I hope for your help, and thank you very much.
Ok I found a solution so here it is for anyone who may find this thread:
The proximity sensor is on the same assembly as the earpiece and the headphones jack.
Turns out, the flex cable of the assembly is cracked. To make is worse, the crack expended once I took the assembly out so now the earpiece doesn't work too.
I have ordered this part from eBay, it costs 5$.
But it will take a few weeks to arrive since it's shipped from China. That's some bad luck.

Proximity Sensor Dead?

Welp, woke up this morning to my phone screen turning of randomly as if it was against my head during a call. In order to make it come back, I had to press the lock button. Then I pressed home while still in call and locked the screen, pressed the unlock button to get to the lock screen and every time I touched the ring to unlock the phone, the screen turned off again. This forced me to yank the battery to get the phone back.
Same thing happened after another call, so had to reset again.
Downloaded AndroSens and under the proximity sensor tab, it says sensor_Status_unreliable and the number/bar stay at 0 regardless of whether my hand is over the sensor or not.
Is the proximity sensor in my rezound toast?
Some people have reported dust making it go wonky.
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
GrayTheWolf said:
Some people have reported dust making it go wonky.
Click to expand...
Click to collapse
Unfortunately, no dust on the top of the screen and I don't see any under it. I'm familiar with pulling the phone apart, but don't really have the desire to do that just to check for dust haha.
Juicy92 said:
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
Click to expand...
Click to collapse
I do have a protector, but it already came with notches around the sensor and FF camera.
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Floating digitizer? Never heard of that before.
That's new, but sounds right
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Same problem here, been debating on calling for warranty replacement
Sent from my ADR6425LVW using xda premium
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Yeah mine is loose but only on the left side so my screen is tilted although it hasn't affected anything else it's still very annoying
Sent from my ADR6425LVW using Tapatalk 2
I've sent two rezounds back for the same problem. Call Verizon, they should replace it for you.
Sent from my GT-P5113 using xda app-developers app
You can try blowing out the speaker grille at the top of the phone with condensed air. Might clear any dust. Otherwise, call verizon.
I would rather not have to return to verizon and get a refurb if i can help it. I got the phone in November when it first released, so I'll definitely be getting a refurb. Oddly enough, androsens had it working just fine last night before bed. Put my finger over it, sensor went to 9/9, removed finger and went to 0/9. Repeatable for 10 minutes.
Then this morning it isn't working again. I can see the faint red light inside the housing for the prox sensor is lit. I might try blowing it out and disassembling/reassembling to see if I can fix anything.
Thanks all.

[App] Flip Case Control - Auto Screen On/Off

I had a bunch of requests for Wave Control to have this functionality. I thought it best to do a dedicated app so here it is!
Flip Case Control was designed to work with Samsung's Flip Case on the I9300 while using as little battery as possible. (I left it running all night ~8.5 hours and the battery dipped 1% more than usual)
IMPORTANT: If your case is black or dark on the inside, the sensor doesn't read correctly when the case is closed. To fix this, put a piece of light colored tape on the inside of the case where it lines up with the sensor (located next to the front camera)
Note: A Samsung based ROM is required. CM won't work well.
Here's a demo video:
Play Store Links:
24 Hour Trial Version
Full Version
Could you guys with the Flip Case test it out?
All feedback is appreciated greatly!
I would like to try it for you but unfortunately i don't have flipping cover for this lovely device as it is not here yet everyday im searching everywhere but nothing
Waiting OP to give us their opinion about this app
Sent from my GT-N7100 using Tapatalk 2
I have the combination.Let me try it and i ll report back
edit: works fine with stock rom and flip case.
Sent from my Galaxy Nexus using Tapatalk 2
afilopou said:
I have the combination.Let me try it and i ll report back
edit: works fine with stock rom and flip case.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Great, thanks for letting me know!
Is there something special about Samsung's Flip Case? I have a generic flip case but can't get this to work. Running rooted Deodexed LJ1.
dosher said:
Is there something special about Samsung's Flip Case? I have a generic flip case but can't get this to work. Running rooted Deodexed LJ1.
Click to expand...
Click to collapse
There shouldn't be but it is conceivable that if the case surface facing the proximity sensor is black and absorbs too much of the IR from the LED on the prox sensor then it wouldn't register a near reading.
The proximity sensor is an IR LED and light sensor. It detects distance by the amount of IR light that get reflected back off the surface in front of the sensor.
If this is the case, you could try to put a piece a light colored tape on the inside of the case where it lines up with the sensor.
Let me know if this works. What's brand of your case?
MarksThinkTank said:
There shouldn't be but it is conceivable that if the case surface facing the proximity sensor is black and absorbs too much of the IR from the LED on the prox sensor then it wouldn't register a near reading.
The proximity sensor is an IR LED and light sensor. It detects distance by the amount of IR light that get reflected back off the surface in front of the sensor.
If this is the case, you could try to put a piece a light colored tape on the inside of the case where it lines up with the sensor.
Let me know if this works. What's brand of your case?
Click to expand...
Click to collapse
I bought the full version ystd. Yes it does work sith my rock flip case but i had uninstalled ot as it does turn off my screen for no obvious reason when im using it.
Hopefully you can come up with a fix for it soon
MarksThinkTank said:
There shouldn't be but it is conceivable that if the case surface facing the proximity sensor is black and absorbs too much of the IR from the LED on the prox sensor then it wouldn't register a near reading.
The proximity sensor is an IR LED and light sensor. It detects distance by the amount of IR light that get reflected back off the surface in front of the sensor.
If this is the case, you could try to put a piece a light colored tape on the inside of the case where it lines up with the sensor.
Let me know if this works. What's brand of your case?
Click to expand...
Click to collapse
It's a cheapo from ebay until I can find a decent one...
http://www.ebay.co.uk/itm/Samsung-G...sPouches&var=540094094344&hash=item4d05abf35b
But you're right - the sensor doesn't like black. If I use a piece of lighter coloured tape on the inside of the cover it works! The only issue I have now is that the app is not auto loading at boot.
Jaemon said:
I bought the full version ystd. Yes it does work sith my rock flip case but i had uninstalled ot as it does turn off my screen for no obvious reason when im using it.
Hopefully you can come up with a fix for it soon
Click to expand...
Click to collapse
I'm working on an update right now to help reduce the unintentional triggers. I need to test it a little bit more but it should be out soon.
dosher said:
It's a cheapo from ebay until I can find a decent one...
http://www.ebay.co.uk/itm/Samsung-G...sPouches&var=540094094344&hash=item4d05abf35b
But you're right - the sensor doesn't like black. If I use a piece of lighter coloured tape on the inside of the cover it works! The only issue I have now is that the app is not auto loading at boot.
Click to expand...
Click to collapse
Are you running the full version? I limited that function to that version. Great to hear the tape fix worked
According to me proximity autolock works well and it is available on play store
Sent from my GT-N7000 using xda premium
It works OK at the moment, I think the sensitivity should be decreased though as something passing an inch or two above the proximity sensor will still turn off the screen. Seeing as flip covers get up close and personal with the proximity sensor this seems a bit too sensitive.
EDIT: Definitely too sensitive, seems to turn off at random at times. Just had a phase where it wouldn't let me keep the screen on.
Maybe a failsafe of sorts could be implemented? Leave the screen on until timeout/power button press if turned on by the power button?
Edit 2: I uninstalled the app to stop it turning the screen off constantly, but it continued even after a reboot, I went into the display settings and saw the screen timeout had been changed to "()"and this was causing the issue, as soon as I changed it back to 30 seconds it was fine. Is this supposed to happen?
MarksThinkTank said:
Are you running the full version? I limited that function to that version. Great to hear the tape fix worked
Click to expand...
Click to collapse
Yeah, just running the trial version - that explains it.
D3_ said:
It works OK at the moment, I think the sensitivity should be decreased though as something passing an inch or two above the proximity sensor will still turn off the screen. Seeing as flip covers get up close and personal with the proximity sensor this seems a bit too sensitive.
EDIT: Definitely too sensitive, seems to turn off at random at times. Just had a phase where it wouldn't let me keep the screen on.
Maybe a failsafe of sorts could be implemented? Leave the screen on until timeout/power button press if turned on by the power button?
Edit 2: I uninstalled the app to stop it turning the screen off constantly, but it continued even after a reboot, I went into the display settings and saw the screen timeout had been changed to "()"and this was causing the issue, as soon as I changed it back to 30 seconds it was fine. Is this supposed to happen?
Click to expand...
Click to collapse
Ah.. crap. I thought I fixed that bug before I released it. I guess there's still a way for that to happen.
I'm working on an update to help filter out false triggers and will patch that bug. It shouldn't happen. Sorry.
garvit18 said:
According to me proximity autolock works well and it is available on play store
Click to expand...
Click to collapse
Proximity Autolock is a nice app with some excellent features but uses too much battery on The Note 1, an additional 8% overnight. And it doesn't work well on my Note 2.
The app works well. I bought it
It's a very useful feature that Samsung should have built in, but hey, I don't mind supporting you.
Gnarfsan said:
The app works well. I bought it
It's a very useful feature that Samsung should have built in, but hey, I don't mind supporting you.
Click to expand...
Click to collapse
Thanks!
I agree Samsung should have made this app. When I first showed it to a friend, he said "Isn't it already supposed to do that?"
A Beta
Here's what I'm playing with right now.
It should hopefully fix the bug D3_ ran into as well as reduce the false triggers. There will still be some due to sensor placement but this should make it much less sensitive. Also response time to turn on the screen should be a little bit faster. It's working well on my I9300, hopefully it should be the same on the Note II.
Let me know if this is performing better for you guys.
Still coming:
Disable in Landscape Mode
Disable when plugged in
[Edit: Removed Old Beta]
Just installed the beta, will report back after some use of it.
V1.05
Just uploaded version 1.05 to the Play Store
Changes:
Reduced false triggers for screen off
Changed button UI
Added notice about dark cases
Updated icon
Sped up screen on response a little bit
Cant you just do this using Tasker? I already spent money on the flip cover, so kinda hesitant to spend more for this functionality (which should be there in the first place!)

How I fixed my problem of the unresponsive black screen during calls.

For anyone who is interested, here is my method for fixing the black unresponsive screen during a call.
Like most of you reading this message I had the dreaded black screen during a phone call, which makes it impossible to end the call or dial numbers for automated systems. A lot of suggestions and fixes included blowing into the upper right corner of the phone or into the ear piece. This doesn't work (or it didn't for me) because the proximity sensor which you are allegedly blowing dust off of is pretty well sealed against the outside world. I'm on firmware 1314, which is supposed to have fixed the issue, but did not.
What did work every time was to pinch the phone front to back at the upper right corner right around where the proximity sensor was. I actually later found out you could pinch the phone anywhere in the upper half and the screen would light up.
I opened up the phone, saw that the proximity sensor just kind of flaps freely with a metal back that touches what i think is a grounding plate on the frame. When you pinch the phone it shorts this circuit and makes the proximity sensor behave properly. To make the contact better I cut a piece of aluminum foil, folded it up a couple of times, and wedged it behind the proximity sensor. Put the phone back together, made a call, and voila - screen on away from my face, off when sensor is covered.
Here is a picture of what the proximity sensor looks like on the pcb. I just wedged the foil behind the circled piece and replaced everything.
http://imgur.com/dAqCBGd
This absolutely works for me, but YMMV. I used the youtube video from le55ons for disassembly instructions. It's fantastic.
Excellent work. Subscribing in case I get this issue in the future
Sent from my Nexus 7 using Tapatalk 4 Beta
Do you have a screen protector installed. I did and it covered the proximity sensor, which gave me issues, took it off, no issues
mikeschevelle said:
Do you have a screen protector installed. I did and it covered the proximity sensor, which gave me issues, took it off, no issues
Click to expand...
Click to collapse
I didn't have a screen protector on, but i can see how it would cause a problem if it covered the sensor. Now that it's working properly I can see how sensitive it is. If i hover my finger an inch over the sensor, the screen will go dark.

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