After doing an accidental Factory Reset this week, I have several apps with Error 403 n the Play Store.
I've cleared caches, uninstalled them but nothing seems to work...
Anyone have a solution?
This is a google play bug if it repeatedly happens
Sign out of your account (something in settings>account settings)
Then sign in again
If it keeps happening back up your stuff and repair device via Support zone in Sony PC companion
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Does not work...
Related
hi guys
I am having some trouble accessing play store
the thing is when I try click on play store icon, play store will lunch and loads and then gives me this error that I need to sign into my google account
and I already have created a google account in my phone and I am using gmail ,google + and etc with it
so what do you guys recommend me to do to solve this problem?
Usual is to clear cache in settings for play store .
jje
I cleared the cache and app data in the application manager in settings but i still get the same error
Wipe your accounts and setup again
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I take it is a pop up that gives you options to sign in or sign up? If so, sign in...
You might have not set up play store when setting up the phone and later just added gmail account. In that case you get that pop up since play store isn't configured yet... had that today on my old sgsl after a hard reset!
Hope that helps
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Sign out your account then sign in itl fix it
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deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
roostaamir said:
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
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Click to collapse
Same here. But my problem is because of the country i live in. Google has blocked it or sth. Where do u live, roostaamir? Can anyone suggest a way around this? I've tried opening market ap by changing proxies from other countries. Didnt work though. I'm still with old android market btw, not google play fyi.
Can anyone suggest a way around this?
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Click to collapse
What country do you live in exactly?
If it's been blocked by Google then usually because there are trade sanctions against that country (Iran, North korea, ...) so helping you bypass them would probably be illegal.
Any VPN proxy should do, however.
Had the same problem with market. Deleting and re-creating device password, cause I use two-step authentication, solved the problem completely.
Because of alot of accounts having crosspaths, you should delete all google accounts and re enter them.
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I am having the same issue...
I've -
- deleted cache - failed
- restored settings - failed
- reinstalled official rom - failed
I tried my account on another device and worked fine.
So, did google lock/ban my device??? Are there such cases???
ive cleared cache, cleared data, removed my accounts and reinstalled them, uninstalled updates for play store and used an old version and finally a complete factory reset and nothing works. it still says authentication required. Its so frustrating. i want modern warfare 4 so bad.
am currenty on RR 2.7 and i had 3 stable days, now im getting a error on the google play store " error retrieving information from server" and i already tried clear data on the Play store and clear data on google service framework. I still cant download any app
Wipe data
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Strange that it worked perfect for 3 days and now this.
Try the following and see if it helps :
1. Remove your Google account
2. Clear data in Play Store
3. Same for Google Services Framework
4. Reboot
Add the account back and see if you still face the problem.
If that too doesn't work then the last option, as any Google support would tell you, factory reset
_______________________________________
Sent from a GT-I9100 having a mind of its own
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
dolceka said:
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
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Click to collapse
I am facing this problem again... Any suggestions guys!?
Check play store options and iff auto update apps on wifi is checked uncheck that I maybe wrong but its worth a shot
Hi all,
My Z4 tablet is working great except for the play store. When I start play store I get a header that shows: "Play Store | Work" and "No results found." in the main view. In the menu on the left hand side I have "Store home" (which brings me to the "work home" (and no results). I have "My work apps" (that lists all my installed apps) and then the regular alternatives: "My wishlist", "My account", "Redeem", "Settings" ... etc
Under "My account" i see my purchases on my private account (a gmail acc) and I see the purchases I've made from my phone (a Nexus 6) where the play store works normally. So the play store account is the same but why do my Xperia Z4 Tablet think that I'm in "work mode"?
Thanks!
Same here, I can't install any apps. Useful.
P
Sent from my LG-H955 using Tapatalk
I also have this issue.
You guys don't happen to have a google apps account as your main google account on the device?
That's what I have, so I'm wondering if that might be the cause of this.
An update: I reset my tab and activated nothing but my Google Account on startup.
Skipped anything Sony/Xperia related.
Everything seems to be working normally now
I do not have this issue
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I have this issue on my Xperia Z3+. Using google apps account with my own domain.
Stop Playstore, clear its data
This helped me:
I went to settings / apps
searched for "PlayStore" app
went into the properties tag
stopped it and cleared the data
voilà
I'm having the same problem on my Z4 tab.
Unfortunately stopping and clearing data of the Play Store didn't fix it.
more radical:
try recreating your google account on the device
I'm also experiencing this issue.
Remove the Google account from the device and relogin worked for me.
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Same issue here on a Sony xperia z4 tablet. Play store is in "work" mode. I tried cleaning up all the app data but it didn't help. I'm looking to disconnect and reconnect my Google account but, oddly enough, I can't find the way to do it. Any suggestions? Thanks.
Ps. I also use a Gmail account from my actual work on the same device (imap), maybe this is causing the issue? The correct account appears in the play store app though...
EDIT: Uninstalling the updates for the Play Store did the trick. It got back to the factory app and it's working again.
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
I had this problem, too. But the firmware update, which may not have made it to all markets yet, seems to have fixed it. I updated the firmware on Friday and have not had this issue since.
Eddy555 said:
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
Click to expand...
Click to collapse
I see on the Sony website they are rolling out 28.0.A.8.251 and I'm still on 28.0.A.7.24 so hopefully this update will arrive for me soon and fix it. Thanks for the feedback
28.0.A.8.251 installed today, cleared the Play Store app data and cache and it seems OK at the moment
I also have the problem.it was OK some time after removing the Google account,then it reappeared. After updating to the latest firmware it was OK again and now it's another time back to work mode. This is really annoying and removing the Google account or clearing play data all the time really isn't an option.
Had this 'problem', too. But after updating to 28.0.A.8.251 it solved itself. But btw. what's the problem with workmode? I couldn't recognize any restrictions so far, so why not just simply ignore it?
Huge drain from Google service, started a few day ago. Some one with a solution? Except factory reset and downgrade.
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In Google play app settings turn off auto update apps and notify when update available ect.
THEN, in phone settings-apps, Wipe cache and data of Google play app reboot and start up Google Play again.
And if that don't work bin the honor and get a nexus [emoji2]
Sent from my Cheep Chinese Smart Phone Killing Machine