Water indicator pink, but no damage? - Xperia Z2 Q&A, Help & Troubleshooting

Hi
My Z2 is only a few days old, and today I decided to submerge it in water for the first time, so I dipped it in the pool (only a few centimeters deep), while recording a 4k video, for about 10 seconds.
Afterwards I checked the water indicator, and it was pink (or red), there was absolutely no water in the port, and I completely dried the phone before opening it. I never checked it before today though. I don't understand why this has happened, because the phone has been working fine for hours now. There seems to be no damage at all, everything is working. I have attached a photo. Should I be worried?

Yes, this potentialy means your flaps werent closed properly or if close then they arent water tight
Sent from my D6503 using XDA Premium 4 mobile app

Envious_Data said:
Yes, this potentialy means your flaps werent closed properly or if close then they arent water tight
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank's for the reply, the flaps were definitely closed properly, and the phone has suffered no damage, could it just have been a little bit of water that got through?

Iconia500 said:
Thank's for the reply, the flaps were definitely closed properly, and the phone has suffered no damage, could it just have been a little bit of water that got through?
Click to expand...
Click to collapse
Yes, but thats not supose to happen, my defective Z2 has been submerged and my water detector is still white
Sent from my D6503 using XDA Premium 4 mobile app

I'm not able to find this indicator on my device ...

Envious_Data said:
Yes, but thats not supose to happen, my defective Z2 has been submerged and my water detector is still white
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe it happened after I opened the flap, some of the water that was still around the flap probably got in.

BR4DOKYBrazil said:
I'm not able to find this indicator on my device ...
Click to expand...
Click to collapse
It's under the micro sd card slot flap, and visible when you pull out the little plastic card with information on it, from the back.

Iconia500 said:
It's under the micro sd card slot flap, and visible when you pull out the little plastic card with information on it, from the back.
Click to expand...
Click to collapse
Interesting, I've checked as you wrote and I also don't see the indicator

sarobi said:
Interesting, I've checked as you wrote and I also don't see the indicator
Click to expand...
Click to collapse
That's weird, but it is very small, and your indicator is probably still white. You should look for it under a bright light.

Iconia500 said:
It's under the micro sd card slot flap, and visible when you pull out the little plastic card with information on it, from the back.
Click to expand...
Click to collapse
I think I'm getting to see. It gets stuck on the logic board of the device. He is very long! Is white!

My device doesn't have a warranty anyway, so I guess this isn't that big of an issue for me, especially since the device is working perfectly.
I'll just be more careful next time with the flaps, I guess some water got in when I opened them afterwards.

Iconia500 said:
My device doesn't have a warranty anyway, so I guess this isn't that big of an issue for me, especially since the device is working perfectly.
I'll just be more careful next time with the flaps, I guess some water got in when I opened them afterwards.
Click to expand...
Click to collapse
Sony give 2 year warrenty with all xperias
All you need is proof of purchase, this means you can send your Z2 into sony service for free if your device is within 2 years of purchase, however it needs to be a actual problem and not a "act of god" as sony puts it
Sent from my D6503 using XDA Premium 4 mobile app

Is there only one water indicator in the z2?

That's not the water indicator. It's the reset button. There is no water indicator stripe visible on the external of the Z2.

hush66 said:
That's not the water indicator. It's the reset button. There is no water indicator stripe visible on the external of the Z2.
Click to expand...
Click to collapse
It must be, the reset button is situated in the charging port and sim card slot flap, on the other side of the device.

Iconia500 said:
It must be, the reset button is situated in the charging port and sim card slot flap, on the other side of the device.
Click to expand...
Click to collapse
You're right, sorry about that, didn't see the photo you attached properly. Anyways, I checked mine and this stripe is buried very deep inside and it's also red. But my phone has never been washed / submerged with water. So maybe it's not the water indicator after all.
Edit: looked through pictures of a disassembled Z2 but no sign of this stripe on the motherboard.
http://www.xperiablog.net/2014/03/30/xperia-z2-disassembly-guide/

hush66 said:
You're right, sorry about that, didn't see the photo you attached properly. Anyways, I checked mine and this stripe is buried very deep inside and it's also red. But my phone has never been washed / submerged with water. So maybe it's not the water indicator after all.
Click to expand...
Click to collapse
That's odd, maybe you're right.

I've never submerged my Z2 nor even had it in moist conditions, and the little flap is red. And indeed looking at the disassembly pictures, I can't seem to locate that little slip in the pictures so whatever it is, I doubt it's a moisture detector.

It is a moisture detector my z2 was mucky so I cleaned it with a cotton bud I already knew the indicator was there (which was white) then I used a damp cotton but and next thing I had pnk dye on it I looked and I tripped the indicator by mistake with the bud :silly:
So it's definitely a water indicator

Interesting - mine is 3 weeks old, has never been exposed to water and also has the red strip.

Related

Burn in (or whatever to call it) from sticker!!! :(

So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
Click to expand...
Click to collapse
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
Click to expand...
Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
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ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
Click to expand...
Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.

So this gap issue?

Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Xernoxis said:
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Click to expand...
Click to collapse
yeah i dont have the desire as I say to be dipping into water . .its seems more ppl have the gap then others . ..
coming from the M8 with multiple scuffs and marks on the metal out the box its really pleasing that its just a gap i have as it doesnt look bad but still the waterproof protection and dust may still be affected by this.
plus I plan to put a case on mine in the end so the gap will be covered up anyway . .I know I shudnt ave to cover it but Im never gonna be carrying a glass phone naked!
Where did you order yours? Maybe you can get it exchanged and hope to get one of the newer batches?
It was phone's 4 u in UK so not the best place to get phone's in my experience so far.. I have been advised to go into store so staff can have a look...
Sent from my D6503 using XDA Premium 4 mobile app
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
I believe due to the scarcity of Sony stores in certain areas that people just decide to not bother testing and just sent it back.
Don't know if this is related but anyone who has the gap issue, is the camera lens slightly off centre too? Mine is (although it doesn't affect the camera quality).
I'm not sure what I should do because I've only recently realised I have the very minute gap at the top right but I got my phone on the 22nd of April through mobiles.co.uk so I wonder if I can simply go to a carphone warehouse shop to discuss it or if I have to do it through mobile.co.uk.
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
Mine has a slight gap I wash it in the sink with soap and water all the time no issues...
Sent from my D6503 using XDA Premium 4 mobile app
i
ILS_SuperNova said:
Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Click to expand...
Click to collapse
But i don't think this small gap become cause of water damage!
i mean this gap is in surface of phone and it s not like hole that connect outside to inside of phone!
so it s just ugly...
:good:
I have the gap issue, there is a slight gap on the front top right & a more noticeable one on the front bottom left, I didn't spot it at first but a mate that was admiring the phone did as he spotted a small bit of tobacco trapped between the gap & the bezel.
Op l
Sent from my LG-LS980 using Tapatalk
Alright, I thought **** it, put my phone under water with the small gap, everything was fine no problems.
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
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ILS_SuperNova said:
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I know what you mean, I want to go to a Sony Centre but nearest one to me is Leeds and I don't like going into Leeds at the best of times but I will go not next week but the week after and have a chat with them.
Im going back back into shop tomorrow to check their other Z2 stock and see how they r.. If theres no gaps then its getting exchange... Thought i cud live with it but it makes the screen at top look angled as left top side is fine and right side drops down
Sent from my D6503 using XDA Premium 4 mobile app
What about your camera lens? Is it off centre too?
Seems fine the camera just gap.. If other side had a gap i honestly think id be ok bout it as they wud match.. But at minute it looks silly
Sent from my D6503 using XDA Premium 4 mobile app
I know some ppl have said this doesnt effect the waterproofing but my problem with this is the lool of the handset as it looks badly made
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Hi!
I bought a z2 from mediamarkt. but im in Portugal now. so i asked to a cousin to send me photos to see if there is the gap issue with my unit. can you compare with a good device to see if i need to change mine?
regards.

backlight leaking from magnetic charging port!

Hi guys i was using my z2 in total dark and just found out that screen backlight is leaking from magnetic charging port of the phone.
It seems like there's small gap between the port and lcd.
My concern is that it might affect waterproof function of the phone. (Maybe my z2 is a defected unit.. )
can you guys check if backlight from the screen leaks through magnetic charging port of your z2?
Thanks
PS. Mine bought 2 days ago from bell Canada. 14w17batch
choihan06 said:
Hi guys i was using my z2 in total dark and just found out that screen backlight is leaking from magnetic charging port of the phone.
It seems like there's small gap between the port and lcd.
My concern is that it might affect waterproof function of the phone. (Maybe my z2 is a defected unit.. )
can you guys check if backlight from the screen leaks through magnetic charging port of your z2?
Thanks
PS. Mine bought 2 days ago from bell Canada. 14w17batch
Click to expand...
Click to collapse
Cant say ive noticed any light leaking..... and altho i keep saying i dont think the gap issues are going to affect waterproofing, something like this would concern me
I checked mine today in total darkness and I see no light leak through the charging port.
numskull said:
Cant say ive noticed any light leaking..... and altho i keep saying i dont think the gap issues are going to affect waterproofing, something like this would concern me
Click to expand...
Click to collapse
platosearwax said:
I checked mine today in total darkness and I see no light leak through the charging port.
Click to expand...
Click to collapse
Thanks for the reply guys,It looks like it's only my phone that is having light leakage problem.
I am going to take it to the Sony service center tomorrow and see what they offer me.
ps. Does anyone know how to check total call minutes?
bell offers refund/exchange only if the phone was used less than 30minute/50MB Data.
No leak here either.
Sent from my D6503 using Tapatalk
No leak too.
If you have the white model and you set your screen brightness to 100% (with no adaptive), you can actually see the screen's backlight bleeding through even in the USB port area.
It looks like it may just be backlight bleeding through the plastic bit. I'll give it a go tonight in the dark with 100% brightness and update you on it.
---------- Post added at 11:34 AM ---------- Previous post was at 11:27 AM ----------
I just had a look with the phone in a dark drawer and I can see the bleed you're talking about. It's a small gap between the metal frame and the plastic of the magnetic dock.
I am just assuming it's light going through the white plastic more than anything else.
For those who reported no such bleed, what colour is your Z2?
Purple
Sent from my D6503 using Tapatalk
webuser.my said:
If you have the white model and you set your screen brightness to 100% (with no adaptive), you can actually see the screen's backlight bleeding through even in the USB port area.
It looks like it may just be backlight bleeding through the plastic bit. I'll give it a go tonight in the dark with 100% brightness and update you on it.
---------- Post added at 11:34 AM ---------- Previous post was at 11:27 AM ----------
I just had a look with the phone in a dark drawer and I can see the bleed you're talking about. It's a small gap between the metal frame and the plastic of the magnetic dock.
I am just assuming it's light going through the white plastic more than anything else.
For those who reported no such bleed, what colour is your Z2?
Click to expand...
Click to collapse
I also have a white Xperia Z2 and I DO have backlight bleeding through the magnetic charging port. It's very faint, but it's definitely a sliver of light bleeding through the plastic bit of the frame.
Mine has also backlight bleeding through the magnetic port. As i have tested, the waterproofing of my phone is not affected by this issue.
Xperia Z2 White batch 14W24
Sent from my D6503 using XDA Free mobile app
q
it seems weird !
can anyone take pic of this leakage !?
Yes.
nurps said:
Yes.
Click to expand...
Click to collapse
so u should ask for replacement for faulty hardware...
:good:
Why according to this thread it seems normal.
I can see backlight leaks when I remove SD card flap. Is that normal for everyone?
zadusimple said:
I can see backlight leaks when I remove SD card flap. Is that normal for everyone?
Click to expand...
Click to collapse
The forum refers to the magnetic port backlight leakage. To inform everyone usually with the white model. Its alright and its normal. Waterproofing not affected. :thumbup:
Sent from my D6503 using XDA Free mobile app
zadusimple said:
I can see backlight leaks when I remove SD card flap. Is that normal for everyone?
Click to expand...
Click to collapse
Yep. Normal. Removing the flaps youll see the internal parts in certain angle. So for best protection dont remove the flaps and use magnetic chargers.
To inform everyone usually with the white model. Its alright and its normal. Waterproofing not affected. :thumbup:
Sent from my D6503 using XDA Free mobile app
No backlight leaking on mine, however after a couple minutes in the shower, I noticed water had got into the screen through the magnetic charging port, I had all ports closed ?
Sent from my Xperia Z2
Aww. Do you use magnetic dock for charging? Maybe the magnetic port is already loose thats why the water gets inside. Several Z2 users experienced loose magnetic port.
Still working? Do you able to drain the water from your z2?
Sent from my D6503 using XDA Free mobile app
rainreyes_325 said:
Aww. Do you use magnetic dock for charging? Maybe the magnetic port is already loose thats why the water gets inside. Several Z2 users experienced loose magnetic port.
Still working? Do you able to drain the water from your z2?
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I use the magnetic dock charger, I tried moving/pushing the magnetic port but it sits very solid.
Anyways I was gonna take it to the store I bought it from but the water disappeared after one day.
The repair would take about 3 weeks so for now I just gonna avoid having my Z2 near water.
Sent from my Xperia Z2

Underwater test nessesary?

I just bought a Z2. Very happy with it. But do I need to test it underwater?
Did any of you do that?
I did, day I got it filled the sink with water and in it went
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I still haven't yet lol love the phone would love trying underwater photography but if it goes wrong lol...
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Right when I turned it on and configured the settings, I dunked it in a sink full of water. Next day, tried it in a swimming pool.
Well, maybe need to try it then
I did with my white one, worked great. My black one died and I'm still fighting for a refund... Check the screen gaps very closely and give it a whirl.
The way I look at the whole water resistance thing with my Z2 is, if I get caught on the phone in the rain I won't worry about it, thats as far as my testing water resistance will ever go
I use it as a party trick but or if uninformed people are around i go out of my way without saying a word to them is turn on tap and wait a few seconds as they will generally look up from whatever they were doing and then i proceed to slowly "clean it" under the tap, I get all sort of response thes main ones being *gasps* or "are you crazy wtf." then explain it and show its working right after. If you want to make sure your covered by warranty take video of you firmly pressing the flaps down before proceeding with the above cause in the water proof booklet or chapter (cant rember what it which it was) it says if any dust or water is found beneath the flaps the warranty is void. which in my mind translates to even if the flaps seal was broken or faulty from the start you are officially screwed
This is what happened to me
I also bought My new Xperia Z2 from Saudi Arabia. It was w20 model had screen gaps issue both on front and back . Bought it from Sony store and they said that it will not effect waterproofness of the device. Even then i was careful but after a month it was full of finger prints and i decided to wash it and unfortunately water went inside . All flaps were closed and i double checked it . When i took it to service center they said no warranty if water went inside and they will send it to Dubai please check back after 2 weeks.
I posted on Facebook as they may help me but this was their reply was we are sorry and nothing else
On twitter they are not even replying. and they just say contact service center and all i hear from them is excuses. there is not a single scrtach on my device. Unfortunately there is no refund or replacement system here. Really disappointed with Sony services. I saved money for 6 months for this device
Fezan said:
This is what happened to me
I also bought My new Xperia Z2 from Saudi Arabia. It was w20 model had screen gaps issue both on front and back . Bought it from Sony store and they said that it will not effect waterproofness of the device. Even then i was careful but after a month it was full of finger prints and i decided to wash it and unfortunately water went inside . All flaps were closed and i double checked it . When i took it to service center they said no warranty if water went inside and they will send it to Dubai please check back after 2 weeks.
I posted on Facebook as they may help me but this was their reply was we are sorry and nothing else
On twitter they are not even replying. and they just say contact service center and all i hear from them is excuses. there is not a single scrtach on my device. Unfortunately there is no refund or replacement system here. Really disappointed with Sony services. I saved money for 6 months for this device
Click to expand...
Click to collapse
Fezan, I can understand that you were saving for it quite a long time but if you did, why did you risk and put it into water?
The problem is, that Sony advertises this phone as IP58 resistant BUT the warranty does not work if water gets inside the phone... They secured themselves...
I understand your frustration though, you just put it under the tap water and saw what happens. Unfortunately you should have done it in Sony store where a representative would check for waterproofnes of the phone, if you do it by yourself, they will hardly ever warrant it.
Even though this phone is supposed to be water proof, I do not intend to test this waterproofness, ever! Not intentionally, at least...
valdigre said:
Fezan, I can understand that you were saving for it quite a long time but if you did, why did you risk and put it into water?
The problem is, that Sony advertises this phone as IP58 resistant BUT the warranty does not work if water gets inside the phone... They secured themselves...
I understand your frustration though, you just put it under the tap water and saw what happens. Unfortunately you should have done it in Sony store where a representative would check for waterproofnes of the phone, if you do it by yourself, they will hardly ever warrant it.
Even though this phone is supposed to be water proof, I do not intend to test this waterproofness, ever! Not intentionally, at least...
Click to expand...
Click to collapse
Well You can say its foolish of me to do so. but its one of the main selling feature of Xperia Z line phones and tablet. Imagine if you bought iPhone 5s and fingerprint scanner is completely not working or if phone was advertised with retina display but had lower resolution screen. I know i had a faulty unit but sony support should take that into consideration
valdigre said:
I understand your frustration though, you just put it under the tap water and saw what happens. Unfortunately you should have done it in Sony store where a representative would check for waterproofnes of the phone, if you do it by yourself, they will hardly ever warrant it.
Click to expand...
Click to collapse
Let's say they agree to do it, would not be in the store but service center, how long would it take for the phone to show there was a problem ?
One Twelve said:
Let's say they agree to do it, would not be in the store but service center, how long would it take for the phone to show there was a problem ?
Click to expand...
Click to collapse
In my case it took only a min and i could see water droplets in cameras and flash
Just got a Z2 today. Used Z1 all the time in the shower and dipped it in water quite a few times. Not a single problem. Probably not going to try it out on the Z2 lol.
I used it in the pool and in the sea.
Here's my video in the red sea...
http://youtu.be/c5JlK1Hwp3c
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You have water test markers - you can see them if you open flaps.
If those markers become red, you haven't closed flaps right and your warranty won't be accepted.
But!!!
If those stickers are still white - it's not your mistake and Sony MUST accept warranty.
This device is waterproof and water resistant and you can go diving with it...
Will you do that or not, that's your thing but you have every right to do that.
Only, don't go to sea with it - dive in pool or lake
Salt could cause short-circuit and you'll not have your warranty rights...
Sent from my D6503 using Tapatalk
funky0308 said:
You have water test markers - you can see them if you open flaps.
If those markers become red, you haven't closed flaps right and your warranty won't be accepted.
But!!!
If those stickers are still white - it's not your mistake and Sony MUST accept warranty.
This device is waterproof and water resistant and you can go diving with it...
Will you do that or not, that's your thing but you have every right to do that.
Only, don't go to sea with it - dive in pool or lake
Salt could cause short-circuit and you'll not have your warranty rights...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Well, I guess you are right but what IF you closed the flaps correctly and one of the seals was bad and the water got inside anyway and marked the marker? This can happen too.
Waterproofness was not the main selling point for me, anyway, I would not risk submerging a 600 Euro worth of a device which was designed to be a phone not a completely waterproof camera
Anyway, I wish you good luck with Sony when going through the warranty process, I hope everything goes fine...
---------- Post added at 10:15 AM ---------- Previous post was at 10:05 AM ----------
Fezan said:
Well You can say its foolish of me to do so. but its one of the main selling feature of Xperia Z line phones and tablet. Imagine if you bought iPhone 5s and fingerprint scanner is completely not working or if phone was advertised with retina display but had lower resolution screen. I know i had a faulty unit but sony support should take that into consideration
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I am not saying you are foolish, maybe it is just me but I am very cautious with my electronics and I don't think I would risk submerging this phone into water. If it was a camera or a device specifically designed to be used under water then sure, why not.
By designed to be used in water I mean something that is well sealed and does not rely on some flaps, which deteriorate proportionally to the number of times you open them etc. I accept the fact that this phone is said to be waterproof but I bought it to be used as a phone and there is just too many catches in the warranty print and too many other things can go wrong.
@valdigre
Totally agree...
I don't need Z2 in swimming pool as well but if I'm not sure for waterproof I would take my device and one bucket with water and do test in the store or service center
Sent from my D6503 using Tapatalk
A few days after getting mine I took it to a water park and kept it in the pools and down the water slides and all with no problems... Even sat in a hot tub for 20 minutes. Very happy with this device.
Sent from my Sony Xperia Z2.
Erik1805 said:
I just bought a Z2. Very happy with it. But do I need to test it underwater?
Did any of you do that?
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Despite the unwise adverts of Sony I tend to see this -water resistance- as a safeguard against accidental water damage. This is NOT an industrial designed device meant for the work place, the Z2 is very much a domestic mobile and I tend to avoid contact with water. I am confident the Z2 is water resistant to the given specifications and feel comfortable using it in the rain etc.
I sincerely think those who take any mobile into the shower ....................well enough said, I shower to wash I cant see why one needs to do such a thing. We all need our personal space and if one cant shower in peace I think its time to revise our daily work patters.
Sea water is a big no no because of the salt as are swimming pools due to chemicals. These facts are mentioned in the manual.
I don't 'drop test' my devices either. I really don't need to confirm what I already know.
Ryland
---------- Post added at 02:17 AM ---------- Previous post was at 02:08 AM ----------
sevoflurane said:
I used it in the pool and in the sea.
Here's my video in the red sea...
http://youtu.be/c5JlK1Hwp3c
Sent from my D6503 using XDA Premium 4 mobile app
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You invalidated your warranty. Read your manual..............CAREFULLY.....
Certainly don't tell Sony what you did when you have a problem.
Ryland

[Q] Ultra ruined.

Hi Everyone,
So I was on holiday with my beloved Ultra, and using it in the pool. Cool thing is, this phone is waterproof! That's what I thought until I got on the plane a few hours later and upon trying to use my phablet the touch screen stopped responding. It seemed to function OK, I just couldn't unlock it or use it as there was some kind of hyperactive spectre flying around inside making it seem like the touchscreen was possessed. I looked a little closer, and not only was there condensation visible in both camera lenses, but upon opening the usb cover there was also moisture inside there. I opened the other side, and the moisture indicator was still white, so I think the problem was specifically with the usb port cover.
Anyway, it's not covered under any kind of warranty as I bought it overseas, and I have taken it to a repair shop who confirmed that it's water damaged and that they would need to fix the damaged USB port and replace the screen to make it work again. I just want to buy a new one as it would be cheaper than getting it fixed, but I have some data/apps on the old one I don't want to lose. Any suggestions on the best approach? If the shop can read the eMMC and back it up, could I use that to restore data/apps onto a new phone, or am I better off just getting it fixed...
Advice/opinions appreciated.
it's a marketing trick. they are not actually waterproof.
I guess this guy's luck was bad. Mine had contact with water a couple of times and thankfully it lived upto its waterproofness promise
Sent from my C6802 using XDA Premium 4 mobile app
tsiros said:
it's a marketing trick. they are not actually waterproof.
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This is a stupid reply. I brought it with me in the pool with my kids, made photos and videos underwater (touch block + volume rocker), no problems at all.
Same goes with my wife's Z.
Of course, if you go swimming with the USB flap open, well, you're an idiot. (Not that I accuse OP of being one, just that 80% of the time when I saw someone with a faulty phone/laptop/tablet it was not working because of THEM).
Sent from my C6833 using Tapatalk
Hopefully someone replies with some advice that is actually helpful... FYI I have used it in the pool (and had it underwater) multiple times before without problems. I always make sure the seals are sitting properly when I close them so I am doubtful it was user error...
The usb port is fully brpken?
I think it's corroded, but definitey doesn't work.
choasty said:
I think it's corroded, but definitey doesn't work.
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without usb and screen it will be difficult for you to get data off yourself.
fastest83 said:
This is a stupid reply. I brought it with me in the pool with my kids, made photos and videos underwater (touch block + volume rocker), no problems at all.
Same goes with my wife's Z.
Of course, if you go swimming with the USB flap open, well, you're an idiot. (Not that I accuse OP of being one, just that 80% of the time when I saw someone with a faulty phone/laptop/tablet it was not working because of THEM).
Sent from my C6833 using Tapatalk
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good for you, you were lucky. on the xperia forums and on here, there are many MANY people who had their phones damaged from water. Are ALL of them at fault?
however, call sony and ask them (i did):
1) what *guarantee* is there that with the flaps closed the phone will not receive water damage? they will answer none. There is no case where the warranty will cover water damage. Whether it's your fault or the phone's fault, it is irrelevant to sony. they will NOT cover it.
2) what happens if, after *normal use*... notice this: *normal use*, NOT abuse, the flaps lose their sealing ability? Does the warranty cover it? No. Warranty does NOT cover "normal use wear". Which means the flaps WILL lose their sealing ability and you end up with a non-waterproof phone. How soon? NOONE KNOWS because there is no way to actually TEST it, at least not as a USER. You MIGHT be able to have it tested at sony... but that would mean testing it every. single. time. you close any of the flaps...
your phone, at any given point, MAY or MAY NOT be waterproof. However, since you have no way to test it, it means that you CAN NOT TRUST it to be waterproof, which is, of course, means you have to treat it as NOT waterproof.
which, in the end, means the phone is not waterproof.
as a sidenote, keep any and all profanities to yourself
Blah blah. The phone is waterproof. No need to be all technical and stuff. Can it be used in water for a certain period of time? Yes.
Your post reminds me of when ships were first being built. If a boat ends up sinking from wear and tear does that mean it wasn't a floating device? Also wear and tear....that's why we check our cars at a set time for periodic maintenance because of wear and tear.
I got lax with mine and took it in the shower and got water in it, USB flap is worn. Not the companies, because I didn't take the necessary steps to make sure my phone was periodically maintained.
Just my 2 cents...

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