2 Problems With Phone Calls and Maps - Xperia Z2 Q&A, Help & Troubleshooting

Hi,
I am having 2 problems with this device. The first is some sort of proximity issue when I'm on the phone. While talking to someone, my face will activate things on the screen. I can see the phone screen turning off as I bring the phone to my ear, but the problem persists. I downloaded an app from the play store to check my proximity sensor, which appears to be working fine. Any advice on this?
Also, when using maps for navigation, the compass/arrow is oriented in some strange direction ie not straight on on the current road as I'm used to. Any advice?
Running RomAur for what it's worth.
Thanks!

Bump, anyone have similar experiences?

Second issue with the compass, try calibrating your compass. There's an app in the play store which acts as a compass but also has a calibration feature. It's called smart compass.
It's worth a try.
Sent from my D6503 using XDA Free mobile app

JJ2525 said:
Hi,
............. The first is some sort of proximity issue when I'm on the phone. While talking to someone, my face will activate things on the screen. I can see the phone screen turning off as I bring the phone to my ear, but the problem persists...............
Thanks!
Click to expand...
Click to collapse
I used an app called "call screen lock". That solve the problem for me.

Related

[Q] Proximity Sensor Issues?

Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Did you ever find the problem? My proximity sensor has stopped working also.
i am having an issue with mine too. at first i thought it was an issue with the screen not coming back on, but now i realize that the proximity sensor is not turning off the screen at all and my screen is just turning off when the screen timeout value is reached.
my phone is rooted, i have used titanium backup to freeze some of the apps associated with blur, and i have installed the hack to use webtop mode. can others that have this issue confirm if they are running stock or modified software?
***EDIT***
http://forum.xda-developers.com/showthread.php?p=12035170#post12035170
Any of you guys ever find a fix for this? I just noticed that mine is not working anymore either. It's rooted using aRoot but it was working for a while and now it doesn't anymore. I have another couple of days to exchange in store if I want to if it's a phone issue.
Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Reboot seems to fix this -- but annoying >_<
Is anyone that is having these issues using bluetooth? I have isolated mine to bluetooth and sent an issue report to Motorola.
same problem here but not using bluetooth
My wife's Atrix does the same thing. "dials or hangs up while in a call". She does not own a bluetooth headset and I have only connected a Motorola 305 one time to it. Reboot fixes the problem. Reboot seems to take forever when compared to my Dell Streak.
Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
Had the problem with mine when I installed a different launcher had to delete it and restart the phone now it works ....for me anyways
Sent from my MB860 using XDA App
Hi I believe I traced the problem with the proximity sensor not working to Handcent SMS. On two separate Atrixes, as soon as I uninstalled Handcent and rebooted the phone the problem went away and stayed away. I have since installed GoSMS and now it happens just sometimes (usually after I install a new app) but a reboot after installing an app ususlly fixes it.
My Phone has a standard Telstra (Australia ROM) and is not unlocked or modified in any way.
Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Seem that i have this problem on my atrix,when i calling someone,the screen turn off immediately and the led on proximity sensor just keep turn on when i stop calling,i cant imagine this atrix have a lot a lot hardware problem
Sent from my MB860 using Tapatalk 2
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
ranjithkumar1201 said:
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
care to share how?
Similar issue
Just installed latest stable build onto my Atrix 4G, everything seemed fine last night, although I was using phone with bluetooth, this morning get a call, answer, screen goes dark, red proximity light comes on, and I can hear no sound, [later on the caller said he could hear me fine].
Phone would not wake up right off, and when it did it I still could not hear caller.
Been screwing around with settings all morning to no avail, discovered that the phone will only work with bluetooth device connected. without bluetooth the device goes dark, cannot wake up, have to hard reboot, with bluetooth and volume button awaken enabled, it performs normally, so possible connection to issues in post with proximity but with a bluetooth twist...
12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Did that...... Does nothing much....
12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Worked for me!!!
Stock rom with, root, atrix tweaks installed.
Thank's a lot!!!

[Q] Proximity sensor not working

Hi guys. I have a peculiar problem in my new Galaxy S3. Whenever I make a call, the screen remains on even though I have ticked the 'Auto screen off during calls' option in call settings. Also, whenever I input any numbers while in a call, the keypad does not hide. I mean I get the 'Hide' option but it doesn't do anything and the keypad stays on the display. Can anyone tell me if this is a known issue or am I the only one facing it? Is there any workaround this? I am on stock firmware (XXLF2) and haven't even rooted my phone yet. Please help me guys!
I have exactly the same problem. I know the proximity sensor works, because I tried the proximity sensor test app. But my phone does not turn off screen when in call.
i have same problem any one help us ?
I also have this problem.. and to make it worse, I can't seem to call out occasionally. I swipe to call, but nothing happens. I can't even dial out at times.. rebooting usually solves the issue, but the problem quickly comes back.
I'm not rooted, on stock rom. Anyone know what the issue is?
OK, it looks like for me, it was a conflict between Google Voice and the phone. Turning it off/disabling it fixes the problems I've been having. I'll have to see what exactly is causing the conflict, but at least everything works with it off.
BlueG2 said:
OK, it looks like for me, it was a conflict between Google Voice and the phone. Turning it off/disabling it fixes the problems I've been having. I'll have to see what exactly is causing the conflict, but at least everything works with it off.
Click to expand...
Click to collapse
Where exactly is the option for turning off Google Voice?
I looked in Applications All but couldn't find it.
Beards said:
Where exactly is the option for turning off Google Voice?
I looked in Applications All but couldn't find it.
Click to expand...
Click to collapse
Check under 'Voice', not Google voice. It's also an option on the Voice widget.
If that doesn't fix it, try rebooting and doing it again.
BlueG2 said:
Check under 'Voice', not Google voice. It's also an option on the Voice widget.
If that doesn't fix it, try rebooting and doing it again.
Click to expand...
Click to collapse
'Voice' was my search pattern. It's got to be there I'll find it.
Hi guys,
Did you find a solution to this problem yet? I have the same problem, and no matter what I do, I can not make it work. The screen is always on during a call. I am using the stock rom, without root, as it is.
------------
Nevermind. I fixed it by removing FSC ID, apparently it was interfering.
i had the same problem but it was fixed after i made a phone restart.
I have the same problem...

Compass/magnetometer dead?

Hi all,
I noticed my compass doesn't work, does anybody else also have this problemm?
It looks like it doesn't get a reading, sensor is not in the calibration menu. When selecting flashlight it clearly states not suported, when selecting compass i don't receive that error. Which tells me that the system does have the sensor.
I tried a lot of apps from the store, none was able to calibrate or get a reading. Anybody else does have this issue?
Sometimes my volume down rocker doesn't work, related or something else?
Works just fine. I tested a metal detector (Metal Sniffer) and it uses the magnetometer. No issues.
Sent from my C6833 using Tapatalk

In-call touchscreen issue!

I've had this problem with my Xperia Z2 since I've owned it. I've had firmware 402 and now 314 and it's still the same.
The problem is that when I'm in a call, the proximity sensor works and turns the screen off but the digitizer does not turn off! So while I'm talking and pressing my face against the phone it detects input and sometimes I even hangup on people.
Anyone else experience this issue or have any suggestions on how to troubleshoot this?
Hi. I had the same problem. So I installed an app called "call screen lock". That solved it for me.
gork1975 said:
Hi. I had the same problem. So I installed an app called "call screen lock". That solved it for me.
Click to expand...
Click to collapse
Thanks but I don't think I should have to download another app to fix a bug.
ZPaul2Fresh8 said:
Thanks but I don't think I should have to download another app to fix a bug.
Click to expand...
Click to collapse
You can use the work around until it is fixed or suffer the bug. Why not complain to Sony?

[Q] Proximity sensor fail

Hello!
I have a Sony Xperia Z2, and I was very satisfied with the device until I made an upgrade to the Android verion. Since then, the proximity sensor has issues, is working for a while, after is not working. When I restart the device, it's working again, but not always. Also, the gyroscope is having the same problems. Can all this be because of the software? I am running 23.0.1.A.3.9
I've always had issues with the touch pad waking up when I'm on a call. It hasn't annoyed me enough yet to look for a solution.
Sent from my D6503 using XDA Free mobile app
try repair via PC Companion
I've tried... The problem is still there. I've made also a factory reset, without results. Someone told me that a custom ROM will fix it, or maybe the update for Android L. It is obvious that is a software issue... Annoying!
Sent from my D6503 using XDA Free mobile app
Have you attached a screen protector recently? Try downloading the app "Proximity Sensor Finder" on the playstore. Does it count up continuously even if you're not holding your hand on top of the sensor anymore?
I never used any screen protector. I installed this app, Proximity sensor finder, now the sensor it's working (I mentioned that it has periods when it is ok and when it's not). What it seems to be unusual at this app it's that it gives only the minimum and maximum distance when I approach my hand to the sensor.
Also, after a restart, the sensor stopped working. Another restart, it's back on. Could be something from the software?
Sent from my D6503 using XDA Free mobile app
This is what Proximity Sensor Finder app says when the proximity sensor is not working.
Sent from my D6503 using XDA Free mobile app
Try disabling "double-tap to wake phone" and test again. Go to Services Test > Proximity Switch by entering *#*#7378423#*#* to test proximity.
Default is OFF, but when you cover the proximity sensor, it will display ON
yavhin said:
Try disabling "double-tap to wake phone" and test again. Go to Services Test > Proximity Switch by entering *#*#7378423#*#* to test proximity.
Default is OFF, but when you cover the proximity sensor, it will display ON
Click to expand...
Click to collapse
For me, it just stays ON indefinitely, but sometimes it turns off. Weird
Hi bgl79.
Did you ever resolve your issue? I'm having the same problem.
Thanks,
JC
Hi guys.
I have the same problem with my phone. Did you find any solution ?

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