Hello!
I have a Sony Xperia Z2, and I was very satisfied with the device until I made an upgrade to the Android verion. Since then, the proximity sensor has issues, is working for a while, after is not working. When I restart the device, it's working again, but not always. Also, the gyroscope is having the same problems. Can all this be because of the software? I am running 23.0.1.A.3.9
I've always had issues with the touch pad waking up when I'm on a call. It hasn't annoyed me enough yet to look for a solution.
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try repair via PC Companion
I've tried... The problem is still there. I've made also a factory reset, without results. Someone told me that a custom ROM will fix it, or maybe the update for Android L. It is obvious that is a software issue... Annoying!
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Have you attached a screen protector recently? Try downloading the app "Proximity Sensor Finder" on the playstore. Does it count up continuously even if you're not holding your hand on top of the sensor anymore?
I never used any screen protector. I installed this app, Proximity sensor finder, now the sensor it's working (I mentioned that it has periods when it is ok and when it's not). What it seems to be unusual at this app it's that it gives only the minimum and maximum distance when I approach my hand to the sensor.
Also, after a restart, the sensor stopped working. Another restart, it's back on. Could be something from the software?
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This is what Proximity Sensor Finder app says when the proximity sensor is not working.
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Try disabling "double-tap to wake phone" and test again. Go to Services Test > Proximity Switch by entering *#*#7378423#*#* to test proximity.
Default is OFF, but when you cover the proximity sensor, it will display ON
yavhin said:
Try disabling "double-tap to wake phone" and test again. Go to Services Test > Proximity Switch by entering *#*#7378423#*#* to test proximity.
Default is OFF, but when you cover the proximity sensor, it will display ON
Click to expand...
Click to collapse
For me, it just stays ON indefinitely, but sometimes it turns off. Weird
Hi bgl79.
Did you ever resolve your issue? I'm having the same problem.
Thanks,
JC
Hi guys.
I have the same problem with my phone. Did you find any solution ?
Related
Hey guys,
it seems my proximity sensor stopped working. I noticed that my display doesn't turn off anymore when I put the phone to my ear.
I already installed phone tester and in "Sensors" it shows for proximity sensor only "waiting for data ...".
Does this mean I got a hardware defect or is there any other way to reinitialize the sensor somehow?
thanks,
boba
boba23 said:
Hey guys,
it seems my proximity sensor stopped working. I noticed that my display doesn't turn off anymore when I put the phone to my ear.
I already installed phone tester and in "Sensors" it shows for proximity sensor only "waiting for data ...".
Does this mean I got a hardware defect or is there any other way to reinitialize the sensor somehow?
thanks,
boba
Click to expand...
Click to collapse
Have you tried any other fws?
Dial *#0*# and select sensor option.. Hide the proximity sensor with hand,.see if there is any response..? Do this relaxly and report back...
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boba23 said:
Hey,
no there isn't any response on the prox sensor values, they stay at "null ADC: 0(0,0,0)
I am on stock XXKK5 right now, no modifications at all. Before I was on CM7 where I first noticed the sensor is not working.
Anything else I could try before returning the phone for repair?
boba
Click to expand...
Click to collapse
Try any other stock firmware...
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boba23 said:
Hey,
no there isn't any response on the prox sensor values, they stay at "null ADC: 0(0,0,0)
I am on stock XXKK5 right now, no modifications at all. Before I was on CM7 where I first noticed the sensor is not working.
Anything else I could try before returning the phone for repair?
boba
Click to expand...
Click to collapse
Null is actually a default value , meaning that no object is in the radius of the proximity sensor. If you put a finger over the sensor the screen should turn green and the value will be over ~200. Try that.
also go to settings -> call -> Turn on proximity sensor and see if its ticked. if its not , tick it
boba23 said:
I tried all of that ... but I can't get any reaction of the proximity sensor, no matter what I do :-( I guess I'll return the phone for repair tomorrow, running out of options here ....
boba
Click to expand...
Click to collapse
I've seen threads around the web with people complaining about the sensor too. Some guy said he took it to repair , and they changed the entire front panel including the sensors. I guess these things do happen sometimes, bad luck bro. Hope it goes well
Hey , Just now i got into your thread via Google ... I am also facing the same proximity sensor issue. Could you please tell me what u did? Gave it for service ?? How is your phone now ??? Waiting for answer.. thanks...
Hi all,
I noticed my compass doesn't work, does anybody else also have this problemm?
It looks like it doesn't get a reading, sensor is not in the calibration menu. When selecting flashlight it clearly states not suported, when selecting compass i don't receive that error. Which tells me that the system does have the sensor.
I tried a lot of apps from the store, none was able to calibrate or get a reading. Anybody else does have this issue?
Sometimes my volume down rocker doesn't work, related or something else?
Works just fine. I tested a metal detector (Metal Sniffer) and it uses the magnetometer. No issues.
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Hi,
I am having 2 problems with this device. The first is some sort of proximity issue when I'm on the phone. While talking to someone, my face will activate things on the screen. I can see the phone screen turning off as I bring the phone to my ear, but the problem persists. I downloaded an app from the play store to check my proximity sensor, which appears to be working fine. Any advice on this?
Also, when using maps for navigation, the compass/arrow is oriented in some strange direction ie not straight on on the current road as I'm used to. Any advice?
Running RomAur for what it's worth.
Thanks!
Bump, anyone have similar experiences?
Second issue with the compass, try calibrating your compass. There's an app in the play store which acts as a compass but also has a calibration feature. It's called smart compass.
It's worth a try.
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JJ2525 said:
Hi,
............. The first is some sort of proximity issue when I'm on the phone. While talking to someone, my face will activate things on the screen. I can see the phone screen turning off as I bring the phone to my ear, but the problem persists...............
Thanks!
Click to expand...
Click to collapse
I used an app called "call screen lock". That solve the problem for me.
I have this issue with my S3, that is infuriating! Whenever I get a call and answer it, my screen turns off after a short while and during the call I can't turn it back on. The power and home buttons do nothing, and the proximity sensor isn't working either, so I can't turn off a call.
Anyone know how I can fix this? I have Lollipop, CyanogenMod 12.1 custom ROM installed.
Thank you for your time.
This bug partially exists in stock roms too. It's just magnified in custom roms.
You should be able to set it to keep the screen on during calls. It's the only way i know of.
I fixed this problem by opening up the phone, unplugging the proximity sensor, and throwing it in the bin. (the trash to you Americans)
Screen stays on during calls now, but I've not had problems with accidentally ending calls with my face, so I'm happy.
You also lose your front camera because it's part of the same tiny PCB. But I've never used the front camera on a phone in my life. So my solution is perfect for me, but maybe not for you.
The other option is a software fix. There's an app, or a method that you can do yourself to disable the proximity sensor, but I had problems with it, so did it my way.
Edit: I forgot to mention that the reason my proximity sensor wasn't working was because whoever had this phone before me did a screen repair and had half severed the ribbon cable for the proximity sensor by accident. Not just because of the bug that sometimes exists.
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Proximity sensor problem. Manually calibrating it solved the issue for me.
http://forum.xda-developers.com/showthread.php?t=2569141
Go to that thread and follow instructions. The code for sensors might be different for s3, Google it.
sashankps said:
Proximity sensor problem. Manually calibrating it solved the issue for me.
http://forum.xda-developers.com/showthread.php?t=2569141
Go to that thread and follow instructions. The code for sensors might be different for s3, Google it.
Click to expand...
Click to collapse
Bah, that's the boring way to fix it.
(didn't work for me. maybe work for OP though)
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I remember that I saw a MOD or xposed module to keep screen on during call.
It's better than throwing the sensor to the bin (trash ) .
Hi all.
Sometimes I like to browse the internet or do other things when I talk to my family oversea. Hangout is the best.
However, sometimes my hand can cover the phone's sensor , and it makes the screen off. And I hate it. I want to know if I can also disable the sensor.
Please if you don't know the answer, don't respond to this post.
Thank you.
There are apps to disable the proximity sensor.
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