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I have ATT and not T-mobile I want to get the same phone
i have warranty
can i call them and tell them it bricked or do i have to be a customer?
I did this with my G1 but i had tmobile at the time
You have to be a tmobile customer, because they ask you for your account details while doing the phone call
I know my Dad opened an account for my uncle
could i call them and say that my uncle had the phone and give them the account details?
Call Samsung instead as they do not require a t-mobile account. You have a year warranty with Samsung.
I already did
they just fix the problem not replace the phone
Alanrocks15 said:
I have ATT and not T-mobile I want to get the same phone
i have warranty
can i call them and tell them it bricked or do i have to be a customer?
I did this with my G1 but i had tmobile at the time
Click to expand...
Click to collapse
You have to be a customer. When you call they have to verify its under warranty, troubleshoot then if necessary replace if warranted. And all that cant be done without the phone being used on an active line. I know this for a fact because i work as csr for t-mobile
Sent from my SGH-T959 using XDA App
Alanrocks15 said:
I know my Dad opened an account for my uncle
could i call them and say that my uncle had the phone and give them the account details?
Click to expand...
Click to collapse
Use your uncles sim card for a week then it should be on their systems that ur uncle is using a vibrant then maybe returning it, I may be wrong
xriderx66 said:
Use your uncles sim card for a week then it should be on their systems that ur uncle is using a vibrant then maybe returning it, I may be wrong
Click to expand...
Click to collapse
It will work, but only if the warranty check on the imei comes back as still under warranty. But if your uncle has php on his line, then it will work.
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xriderx66 said:
Use your uncles sim card for a week then it should be on their systems that ur uncle is using a vibrant then maybe returning it, I may be wrong
Click to expand...
Click to collapse
Technically you are right. But since OP is not a T-mo customer it absolutely wont work. Let's say if someone who is a customer of t-mo bought the phone and then sold it to someone else. If the phone was still under warranty the new owner could use the warranty if the original owner was willing to talk to customer care for him so the customer rep could go into the account to verify the phone is still under warranty. I've done that for a few customers. Its kind of a ***** of a process though. Since the OP's uncle isn't the original owner and OP isn't a t-mobile customer it wont work. Sorry dude!!
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My uncle lives far away
Can I just call them give them the information and tada
Or does it have to be saying it was used on a tmobile sim
Oh and if my uncle has insurance on his phone will this interfere with his phone's insurance
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DCrozier28 said:
Technically you are right. But since OP is not a T-mo customer it absolutely wont work. Let's say if someone who is a customer of t-mo bought the phone and then sold it to someone else. If the phone was still under warranty the new owner could use the warranty if the original owner was willing to talk to customer care for him so the customer rep could go into the account to verify the phone is still under warranty. I've done that for a few customers. Its kind of a ***** of a process though. Since the OP's uncle isn't the original owner and OP isn't a t-mobile customer it wont work. Sorry dude!!
Click to expand...
Click to collapse
True, but if the uncles line has the extended warranty, and is using the vibrant at the time he calls in, then technically he can get an exchange if troubleshoot calls for it
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Alanrocks15 said:
My uncle lives far away
Can I just call them give them the information and tada
Or does it have to be saying it was used on a tmobile sim
Oh and if my uncle has insurance on his phone will this interfere with his phone's insurance
Click to expand...
Click to collapse
Insurance is another thing, its the extended warranty that matters. But he has to be using the vibrant prior to calling in for an exchange.
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How long does he have to use it.
As my excuse will be "its stuck on galaxy s logo"
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Alanrocks15 said:
How long does he have to use it.
As my excuse will be "its stuck on galaxy s logo"
Click to expand...
Click to collapse
Thats the thing he has to use it long enough to show up in the system
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Alanrocks15 said:
My uncle lives far away
Can I just call them give them the information and tada
Or does it have to be saying it was used on a tmobile sim
Oh and if my uncle has insurance on his phone will this interfere with his phone's insurance
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Click to expand...
Click to collapse
Has to have a t-mobile sim in it for atleast a few days to show usage.
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Marvlet said:
Thats the thing he has to use it long enough to show up in the system
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Click to expand...
Click to collapse
You would need to unbrick the phone. Have your uncle use it for a few days. Then you would need your uncle to all customer care (because he is the main account holder) and say he is having issues. Like phone randomly shuts off. doesn't really matter. Then you should be able to get a replacement pending he has lifetime warranty.
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I purchased two samsung S3's but unlocked, i bought them on craigslist and am now a little worried. I notice that under status, it says that the Serial number is not available?
Why not? Does that have something to do with unlocked phones?
I took the phone to ATT and they put a demo sim in there, it said it was on the ATT netowrk but I could not call anyone, the ATT salesman said that it was because the SIM was a demo, sound true?
I also went to TMOBILE and put a sim in, and it said it was on the TMOBILE network but did not try to make a call.
What do you guys make of this?
i just put my tmobile sim in it and i can make calls, but absolutly no internet
Mine is unlocked and I have a serial number.
I did a little more research and this is my problem now.............. http://forum.xda-developers.com/showthread.php?p=32694323#post32694323
in your other thread you said ebay, here you say Craigslist. We like honesty.
http://forum.xda-developers.com/showthread.php?t=
How do we know the phones are not stolen?
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kofiaa said:
in your other thread you said ebay, here you say Craigslist. We like honesty.
http://forum.xda-developers.com/showthread.php?t=
How do we know the phones are not stolen?
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Click to expand...
Click to collapse
If i stole them I would not be on the phone with tmobile and yes I got it on craigslist and would like to just sell it after I fix it.
Floods7 said:
If i stole them I would not be on the phone with tmobile and yes I got it on craigslist and would like to just sell it after I fix it.
Click to expand...
Click to collapse
We're you aware of the problem before you bought it? I think the buyer ripped you of.
For internet to work have the network and you the apk, or search online for the apn settings for at&t or T-Mobile.
And like i started in your other post, you are in the wrong forum.
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Sorry, what forum am I suppose to be on? I clicked on the link to the chart of model numbers but I dont know what forum to be on.
Floods7 said:
Sorry, what forum am I suppose to be on? I clicked on the link to the chart of model numbers but I dont know what forum to be on.
Click to expand...
Click to collapse
settings» about device» model number
What is it?
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kofiaa said:
settings» about device» model number
What is it?
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Click to expand...
Click to collapse
i9300. I attached pics in the other thread
http://forum.xda-developers.com/showthread.php?p=32696987#post32696987
If its an SGS3 I9300 start at the beginning .
Does the IMEI match that on the box/sticker
Has the IMEI been blacklisted .
Are the APN settings correct for your network .
Is the modem correct for your location .
Regards serial number read the serial number missing/fix thread .
Similar posts occur with users purchasing phones from similar sources . Essential non working or stolen phones sold .
jje
The question is I bought a sg3 phone for $400 on a market here in my country. But when I activated it with the same carrier the phone is from. It appears that the phone have been reported stolen and also the phone is unlocked for any gsm carrier. My question is since I will not be able to use it on at&t which is it original carrier will I be able to use it on t mobile network since its diferrent and they use a different network?
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maiquito said:
The question is I bought a sg3 phone for $400 on a market here in my country. But when I activated it with the same carrier the phone is from. It appears that the phone have been reported stolen and also the phone is unlocked for any gsm carrier. My question is since I will not be able to use it on at&t which is it original carrier will I be able to use it on t mobile network since its diferrent and they use a different network?
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Click to expand...
Click to collapse
if it is stolen, give it back...
It looks like it is. But the person sold it to me for $400 and he said it was new and he was the only owner. I just want to know if it will work unlocked on other network provider like t mobile.
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chrismast said:
if it is stolen, give it back...
Click to expand...
Click to collapse
Although I agree that's totally the right thing to do SOME people need a phone and Some can't just eat $400!!!! He didn't know when he bought it. He should be getting the person he got it from in trouble!!!!!!! Return it if you are not dirt poor or you don't NEED a phone. Do all u can to right this wrong Cuz your involved now.just my tiny opinion
Sent from my Galaxy Nexus using xda premium
I don't have the $$ to get another and the person who sold it to me doesnt answer the phone. I just want to know if is there any posibility of using it with another network?
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Any help? Please?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Well , since you cant afford a new phone then just root it and unlock it .. But the right thing to do is returning it back and report the guys number to the police , good luck.
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KayKrate said:
Well , since you cant afford a new phone then just root it and unlock it .. But the right thing to do is returning it back and report the guys number to the police , good luck.
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Click to expand...
Click to collapse
It is allready unlocked. Will I still need to root it? (Also looks like the guy is being tracked down by police since I'm not the first person he fooled.) I'm very angry of this situation since I didnt spent $100 or $200 bucks, I spent $400 that is much money to throw it like in the thrash.
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I can feel the pain , bought a stolen phone before xD Your device ID or IMEI is reported as stolen , so you cant register on that carrier ... Maybe try another carrier ? Atleast thats what worked for me
KayKrate said:
I can feel the pain , bought a stolen phone before xD Your device ID or IMEI is reported as stolen , so you cant register on that carrier ... Maybe try another carrier ? Atleast thats what worked for me
Click to expand...
Click to collapse
What I know is that the phone is original from At&t and its reported there. So I will be able to use it with T-Mobile instead right? since the phone is unlocked.
maiquito said:
What I know is that the phone is original from At&t and its reported there. So I will be able to use it with T-Mobile instead right? since the phone is unlocked.
Click to expand...
Click to collapse
Have a look at this from T-Mobile, AT&T were already doing it, IMIE blocking blocks the phone across all network in that country, you could probably use it abroad normally as its not on a US network but using in the US unlikely
http://www.beijingiphonerepair.com/news/t-mobile-usa-has-started-imei-blocking-stolen-iphones-and-other-devices/
IMIE blocking of stolen phones has been in the UK for a few years now
I'm in the US
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ag4751 said:
Have a look at this from T-Mobile, AT&T were already doing it, IMIE blocking blocks the phone across all network in that country, you could probably use it abroad normally as its not on a US network but using in the US unlikely
http://www.beijingiphonerepair.com/...ei-blocking-stolen-iphones-and-other-devices/
IMIE blocking of stolen phones has been in the UK for a few years now
Click to expand...
Click to collapse
Is this true and its being made in the US?
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And if I change the phone IMEI. The problem will be solved right?
Yes but you get the far bigger problem of illegal imei changing which can get you intr real deep trouble.
Also, imei cannot be changed easily, only transplanted.
Note that most "stolen" devices are not stolen per se (they often come in original boxes) but are insurance claims.
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Idk what should I do.
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Well , just use the phone for apps and buy another cheap nokia phone. By the way talk to paypal or the place where you bought the phone from , explain what happened to u and hopefully theyll give you a refund.
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Should I consider selling it internationally?
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You could do that, but be sure to advertise that the phone wont work in the states, it would be unfair to con a potential buyer.
It would be unfair to sell a stolen phone :/
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I dropped my phone today and cracked the screen in several places. I just got it rooted/S-Off. Do I need to return it to stock before sending it to Asurion?
RyanTX said:
I dropped my phone today and cracked the screen in several places. I just got it rooted/S-Off. Do I need to return it to stock before sending it to Asurion?
Click to expand...
Click to collapse
No need to return to stock, they don't care.
Say you lost it and keep it.
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booked said:
Say you lost it and keep it.
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Click to expand...
Click to collapse
they don't care just send it to them
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Thanks guys. That will make it much easier!
Sent from my HTC6435LVW using Tapatalk 4 Beta
booked said:
Say you lost it and keep it.
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Click to expand...
Click to collapse
That's called insurance fraud and is illegal. People like you are why all of our rates are higher.
drumz0rz said:
That's called insurance fraud and is illegal. People like you are why all of our rates are higher.
Click to expand...
Click to collapse
No they are not. Corporate greed is what you should be looking at lol, not bogus insurance claims...
Fraud and greed are both bad. Didnt your mother teach you two wrongs dont make a right?
booked said:
Say you lost it and keep it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
You won't be able to reactivate the old one anyway...as soon as you make a claim, it puts the old device on the negative list for activation, so the IMEI will be disabled by Verizon.
J.Max said:
You won't be able to reactivate the old one anyway...as soon as you make a claim, it puts the old device on the negative list for activation, so the IMEI will be disabled by Verizon.
Click to expand...
Click to collapse
He could always fix the screen and use it as a mini tablet around the house.
Dedicated bathroom device??
Cobra04 said:
He could always fix the screen and use it as a mini tablet around the house.
Dedicated bathroom device??
Click to expand...
Click to collapse
Or a gsm device, being blacklisted on vzw doesn't affect T-Mobile or any other gsm carrier.
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booked said:
Say you lost it and keep it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Most insurance plans require a police report to be filed for the lost phone, so you'd have to falsify that as well. Doesn't like a good idea in general.
I wonder how ensquared handles the software bit as well.
I told them I lost it and I know used that crack phone in GSM. Now I have someone that can fix your phone at a good prices?
Sent from my HTC6435LVW using Tapatalk 4 Beta
J.Max said:
You won't be able to reactivate the old one anyway...as soon as you make a claim, it puts the old device on the negative list for activation, so the IMEI will be disabled by Verizon.
Click to expand...
Click to collapse
You can get them off the blacklist and reactivated for like 70 or so
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skeet43169 said:
You can get them off the blacklist and reactivated for like 70 or so
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Click to expand...
Click to collapse
Not on Verizon...that's how they keep stolen phones off the network.
J.Max said:
Not on Verizon...that's how they keep stolen phones off the network.
Click to expand...
Click to collapse
Not tru I can't say who on here but look it up even 20% employee discount
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skeet43169 said:
Not tru I can't say who on here but look it up even 20% employee discount
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Click to expand...
Click to collapse
If someone tells you they can get a phone off of the stolen phone negative list, they either work for Asurion (and they're acting illegally), work for a VERY specific team at Verizon (and puttng their job in jeopardy to make $70), or flashing a different IMEI to the phone (which is illegal and causes other problems down the line). All phones on Verizon are indexed, meaning that the company has a record of each phone's serial number, and that's what's allowed on the network. If a phone is in the "negative" index list, it can't be activated unless it's moved on to the regular list, and the only people that can do that are Verizon employees on the indexing/inventory team, or Asurion reps who have to go through a pretty long process to have it re-indexed.
On a GSM network, none of this is a problem, because the only thing the network cares about is the SIM/ICC number.
J.Max said:
If someone tells you they can get a phone off of the stolen phone negative list, they either work for Asurion (and they're acting illegally), work for a VERY specific team at Verizon (and puttng their job in jeopardy to make $70), or flashing a different IMEI to the phone (which is illegal and causes other problems down the line). All phones on Verizon are indexed, meaning that the company has a record of each phone's serial number, and that's what's allowed on the network. If a phone is in the "negative" index list, it can't be activated unless it's moved on to the regular list, and the only people that can do that are Verizon employees on the indexing/inventory team, or Asurion reps who have to go through a pretty long process to have it re-indexed.
On a GSM network, none of this is a problem, because the only thing the network cares about is the SIM/ICC number.
Click to expand...
Click to collapse
You are incorrect I emailed a thunderbolt imei they emailed me a pay pal link I paid them they emailedme back saying it was clean I called Verizon have them the number and they conformed it was ok you should never assume Google is your friend the site states it's 100% legal
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skeet43169 said:
You are incorrect I emailed a thunderbolt imei they emailed me a pay pal link I paid them they emailedme back saying it was clean I called Verizon have them the number and they conformed it was ok you should never assume Google is your friend the site states it's 100% legal
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Click to expand...
Click to collapse
Not if it was stolen and someone made a claim through Asurion.
Google has bad information too.
J.Max said:
Not if it was stolen and someone made a claim through Asurion.
Google has bad information too.
Click to expand...
Click to collapse
Yes lost stone even if it's locked in a unpaid account
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Where would I go to sell my s-off dirty racun bootloader unlock not tampered tho. Rooted htc Evo LTE? I have never sold a used phone like this one... CLEAN S/N as I still have a sprint account. I was hoping a better place then craigslist. Any help would be much appreciated.
Sent from my EVO using XDA Premium 4 mobile app
I believe swappa is a site just for that purpose.
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EBay or CL is probably your best bet. In my opinion..
Sent from my EVO using XDA Premium 4 mobile app
Or xda marketplace
watch out for eBay. I had a very dishonest buyer that bought a phone just like that from me. They claimed they couldn't activate it and basically ripped me off because they stole the clean ESN info off the phone and then proceeded to claim the phone couldn't be activated.
a senile fungus said:
Or xda marketplace
Click to expand...
Click to collapse
Troll?
Sent from my EVO 4G LTE using Tapatalk 2
donate
Donate it as an Obama phone
johnny15 said:
watch out for eBay. I had a very dishonest buyer that bought a phone just like that from me. They claimed they couldn't activate it and basically ripped me off because they stole the clean ESN info off the phone and then proceeded to claim the phone couldn't be activated.
Click to expand...
Click to collapse
Wow an thanks I don't do ebay. Good heads up i would be pist. I sold 1 to my friend an he didn't know anything bout root an stuff... Worst mistake ever all he did was ask me question after question lol.
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gunfromsako said:
Troll?
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Click to expand...
Click to collapse
What's troll mean?
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scottspa74 said:
I believe swappa is a site just for that purpose.
Sent from my EVO using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Will check out swappa. Never heard of it till now.
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trsix said:
Donate it as an Obama phone
Click to expand...
Click to collapse
Obama phone?
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Tigerstown said:
Obama phone?
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Click to expand...
Click to collapse
It's a troll comment. Ignore it. Anyone who thinks there is 'Obama phones" apparently watches faux news and therefore is talking out of their arse.
Sent from my EVO using XDA Premium 4 mobile app
johnny15 said:
watch out for eBay. I had a very dishonest buyer that bought a phone just like that from me. They claimed they couldn't activate it and basically ripped me off because they stole the clean ESN info off the phone and then proceeded to claim the phone couldn't be activated.
Click to expand...
Click to collapse
What do you mean he stole the clean esn? If he tried to activate it on sprint, can't you claim it stolen if you refunded his money? Did the buyer send the phone back to you?
I had a somewhat similar experience with an old (in nearly brand new condition) uscc flip phone I sold on ebay. The kid wanted to activate it on verizon. After he buys it (and pays for it), he tells me he plans on activating on verizon. Now, at the time I didn't know the first thing about these things. I told him I didn't think it would work, or if it did, it might require programming. The only promise I make is that it will work with uscc (being a uscc phone in the first place). He ends up demanding money back and claiming I lied to him about being able to activate on verizon. Anyways, ebay/paypal found in my favor as the item was as described (he did a SNAD claim).
Given what I know now, I would of told him he'd need to activate it on page plus or some other verizon mvno and that it would require programming to be functional.
At the end of the day, there are far too many idiots out there that can't read (and write), and best to only promise the device will work on the original carrier only. With respect to being soff, swappa is probably your best bet. I would think people shopping there actually have a clue to what unlocked/rooted/soff means and understand. Do keep in mind if you ship the device with a non stock based rom (ie, something not based on sense or touchwiz), activation modules will be missing and the user will not be able to do a handsfree/ota activation.