I have ATT and not T-mobile I want to get the same phone
i have warranty
can i call them and tell them it bricked or do i have to be a customer?
I did this with my G1 but i had tmobile at the time
You have to be a tmobile customer, because they ask you for your account details while doing the phone call
I know my Dad opened an account for my uncle
could i call them and say that my uncle had the phone and give them the account details?
Call Samsung instead as they do not require a t-mobile account. You have a year warranty with Samsung.
I already did
they just fix the problem not replace the phone
Alanrocks15 said:
I have ATT and not T-mobile I want to get the same phone
i have warranty
can i call them and tell them it bricked or do i have to be a customer?
I did this with my G1 but i had tmobile at the time
Click to expand...
Click to collapse
You have to be a customer. When you call they have to verify its under warranty, troubleshoot then if necessary replace if warranted. And all that cant be done without the phone being used on an active line. I know this for a fact because i work as csr for t-mobile
Sent from my SGH-T959 using XDA App
Alanrocks15 said:
I know my Dad opened an account for my uncle
could i call them and say that my uncle had the phone and give them the account details?
Click to expand...
Click to collapse
Use your uncles sim card for a week then it should be on their systems that ur uncle is using a vibrant then maybe returning it, I may be wrong
xriderx66 said:
Use your uncles sim card for a week then it should be on their systems that ur uncle is using a vibrant then maybe returning it, I may be wrong
Click to expand...
Click to collapse
It will work, but only if the warranty check on the imei comes back as still under warranty. But if your uncle has php on his line, then it will work.
Sent from my SGH-T959 using XDA App
xriderx66 said:
Use your uncles sim card for a week then it should be on their systems that ur uncle is using a vibrant then maybe returning it, I may be wrong
Click to expand...
Click to collapse
Technically you are right. But since OP is not a T-mo customer it absolutely wont work. Let's say if someone who is a customer of t-mo bought the phone and then sold it to someone else. If the phone was still under warranty the new owner could use the warranty if the original owner was willing to talk to customer care for him so the customer rep could go into the account to verify the phone is still under warranty. I've done that for a few customers. Its kind of a ***** of a process though. Since the OP's uncle isn't the original owner and OP isn't a t-mobile customer it wont work. Sorry dude!!
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My uncle lives far away
Can I just call them give them the information and tada
Or does it have to be saying it was used on a tmobile sim
Oh and if my uncle has insurance on his phone will this interfere with his phone's insurance
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DCrozier28 said:
Technically you are right. But since OP is not a T-mo customer it absolutely wont work. Let's say if someone who is a customer of t-mo bought the phone and then sold it to someone else. If the phone was still under warranty the new owner could use the warranty if the original owner was willing to talk to customer care for him so the customer rep could go into the account to verify the phone is still under warranty. I've done that for a few customers. Its kind of a ***** of a process though. Since the OP's uncle isn't the original owner and OP isn't a t-mobile customer it wont work. Sorry dude!!
Click to expand...
Click to collapse
True, but if the uncles line has the extended warranty, and is using the vibrant at the time he calls in, then technically he can get an exchange if troubleshoot calls for it
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Alanrocks15 said:
My uncle lives far away
Can I just call them give them the information and tada
Or does it have to be saying it was used on a tmobile sim
Oh and if my uncle has insurance on his phone will this interfere with his phone's insurance
Click to expand...
Click to collapse
Insurance is another thing, its the extended warranty that matters. But he has to be using the vibrant prior to calling in for an exchange.
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How long does he have to use it.
As my excuse will be "its stuck on galaxy s logo"
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Alanrocks15 said:
How long does he have to use it.
As my excuse will be "its stuck on galaxy s logo"
Click to expand...
Click to collapse
Thats the thing he has to use it long enough to show up in the system
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Alanrocks15 said:
My uncle lives far away
Can I just call them give them the information and tada
Or does it have to be saying it was used on a tmobile sim
Oh and if my uncle has insurance on his phone will this interfere with his phone's insurance
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Has to have a t-mobile sim in it for atleast a few days to show usage.
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Marvlet said:
Thats the thing he has to use it long enough to show up in the system
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Click to expand...
Click to collapse
You would need to unbrick the phone. Have your uncle use it for a few days. Then you would need your uncle to all customer care (because he is the main account holder) and say he is having issues. Like phone randomly shuts off. doesn't really matter. Then you should be able to get a replacement pending he has lifetime warranty.
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Related
I was just wondering since I got this phone on craigslist for my mytouch slide could I get a replacement just in case because right now there's nothing wrong im saying just in case and I logged into my tmobile account on the site and registers me under a samsung vibrant!
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duboi97 said:
I was just wondering since I got this phone on craigslist for my mytouch slide could I get a replacement just in case because right now there's nothing wrong im saying just in case and I logged into my tmobile account on the site and registers me under a samsung vibrant!
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Probably not. They probably have ur imei number under previous owners name.
I know a way that might work though
Call t-mobile and tell them u didn't receive update and want to see if your imei is in their system. If they don't tell them to put it for you. If they have under different owner tell them what is going on and that u bought it off t-mobile store lol... I did that for mytoucb 4g and got a replacement.. but I sold it anyway and got vibrant... vibrant is the best .
If what I posted is against the rule let me know ill delete it.
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Could you repeat that please grammer sorry
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eunkipark92 said:
Probably not. They probably have ur imei number under previous owners name.
I know a way that might work though
Call t-mobile and tell them u didn't receive update and want to see if your imei is in their system. If they don't tell them to put it for you. If they have under different owner tell them what is going on and that u bought it off t-mobile store lol... I did that for mytoucb 4g and got a replacement.. but I sold it anyway and got vibrant... vibrant is the best .
If what I posted is against the rule let me know ill delete it.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
For real could you re post that for me please it could really come in handy for me!
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i got an samsung galaxy s2 and it is blocked by the IMEI because i didnt pay the bill! It is there anyway to get over this issue so i can use my phone ?!
Thank you very much and im waiting for ur answers.
P.S. The phone is blocked on the satellite just in one country and in the others is working !
Maybe pay the bill?
Sent from my GT-I9100 using XDA Premium App
Or maybe not and maybe something else?
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aliniulian23 said:
Or maybe not and maybe something else?
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Click to expand...
Click to collapse
Why wouldn't you pay the bill?
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IMEI block + "not paid" = .... (go figure)
There is only one reason phones gets lockedout by IMEI, if it's just the bill for the contract that isn't paid they block outgoing (and eventually incomming) calls and all.
Hi
The only way a phone will get blocked is if the owner reports it being stolen/lost and not for unpaid bill.
You could be a victim of crime if bought on second hand market as the owner is probably doing insurance scam.
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stoney73 said:
Why wouldn't you pay the bill?
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Click to expand...
Click to collapse
because i didnt have with what to pay and now i will not ! simple !
HellcatDroid said:
IMEI block + "not paid" = .... (go figure)
There is only one reason phones gets lockedout by IMEI, if it's just the bill for the contract that isn't paid they block outgoing (and eventually incomming) calls and all.
Click to expand...
Click to collapse
first was this and after a few weeks the phone also !
a5ian300zx said:
Hi
The only way a phone will get blocked is if the owner reports it being stolen/lost and not for unpaid bill.
You could be a victim of crime if bought on second hand market as the owner is probably doing insurance scam.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
NO! The phone is brand new and it was buyed from a dealer of a network (doesnt matter)
aliniulian23 said:
i got an samsung galaxy s2 and it is blocked by the IMEI because i didnt pay the bill! It is there anyway to get over this issue so i can use my phone ?!
Thank you very much and im waiting for ur answers.
P.S. The phone is blocked on the satellite just in one country and in the others is working !
Click to expand...
Click to collapse
I don't think anyone here is going to help you unlock your stolen phone, no matter what kind of excuses you come up with. Perhaps you should have the decency of returning it to its rightful owner, the one that actually did pay for this phone.
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This smells fishy to me too. They dont block the imei...they block the service
Strappin on my LOLLERSKATES
The only reason an IMEI will be blocked is because you stole the phone from someone else. Or you reported it stolen. Full stop, nothing else to say about this, at all, ever.
It is called Blacklisting.
Therefore, if you come here to this very resourceful community who operates within the bounds of legal framework that we live in, looking for a way to change the IMEI, which is considered a Federal Offense in the USA, and in the United Kingdom, under the Mobile Telephones (Re-programming) Act, changing the IMEI of a phone, or possessing equipment that can change it, is considered an offence, you will be dissapointed.
I would recommend you either contact your telecom company and explain you found your lost phone, or you return it to the rightful owner, or you use it as a wifi only device and feel guilty for robbing someone of their galaxy S2.
Ahaaaah u just dont get it a? Are u sure about what are u saying? U know that when u say something about someone it is good to be right because can go very bad for you with the law.
The phone is mine i got bills from this phone and i know what i am saying but i am not sure about YOU...and if u going to say something more about this ...not good.
So...anybody knows something helpfull?
thank you
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nickbarbs said:
The only reason an IMEI will be blocked is because you stole the phone from someone else. Or you reported it stolen. Full stop, nothing else to say about this, at all, ever.
It is called Blacklisting.
Therefore, if you come here to this very resourceful community who operates within the bounds of legal framework that we live in, looking for a way to change the IMEI, which is considered a Federal Offense in the USA, and in the United Kingdom, under the Mobile Telephones (Re-programming) Act, changing the IMEI of a phone, or possessing equipment that can change it, is considered an offence, you will be dissapointed.
I would recommend you either contact your telecom company and explain you found your lost phone, or you return it to the rightful owner, or you use it as a wifi only device and feel guilty for robbing someone of their galaxy S2.
Click to expand...
Click to collapse
Damn it ! Just because i didnt pay the bill and they blocked the phone by imei and i come here doesnt say that i have stole the phone from somebody else!
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I have never ever heard of any mobile operator blocking the IMEI of someones phone because they have not paid the bill it simply does not happen period, therefore it had to have been blocked another way.
jonny68 said:
I have never ever heard of any mobile operator blocking the IMEI of someones phone because they have not paid the bill it simply does not happen period, therefore it had to have been blocked another way.
Click to expand...
Click to collapse
Well i just asked because it just happened and this is a new law for the phones that they bills havend been paid
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I would also urge people to excercise extreme caution when buying mobile phones (or indeed anything) on the Gumtree website,a scammers / crooks haven, a common theme is for someone to advertise a high end phone like the GS2 for slightly below the going rate, usually the seller will call you from another number other than their own,they will say the phone is unlocked,brand new,etc,etc it is only when you ask them to present a receipt they will try and fob you off with excuses like "i need this receipt for my records" basically what they do is, person buys the phone, it is a real phone and everything works, a week or so later they report the phone stolen and put in a claim for another one, meanwhile your left with a phone which doesn't work as the IMEI has been blocked and you've no comeback, you try and contact the seller but find the number is turned off so basically your fu***d.
aliniulian23 said:
Well i just asked because it just happened and this is a new law for the phones that they bills havend been paid
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Click to expand...
Click to collapse
Can't happen, nowhere in the world phones are imei locked for not paying bills. That happens in some countries when owner of the phone reports it lost or stolen. By your username i assume you are romanian and just for the record phone providers in Romania don't use/need phones' imei , hence they can't lock it. So you might as well post what country and provider did that, but i guess if you do that everyone else will find out you lied, not that we wouldn't know that already
Quite easy actually.
Step 1: Buy the phone.
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Sp1tfire said:
Can't happen, nowhere in the world phones are imei locked for not paying bills. That happens in some countries when owner of the phone reports it lost or stolen. By your username i assume you are romanian and just for the record phone providers in Romania don't use/need phones' imei , hence they can't lock it. So you might as well post what country and provider did that, but i guess if you do that everyone else will find out you lied, not that we already know that
Click to expand...
Click to collapse
I am from RO but im in another country now and in RO i didnt hear nothing about this at all. Even if u dont pay the bill there is nothing to do with the phone but in other countrys like ES people say that this happend and ...what can i do? Again : i didnt stole nobodys phone and i didnt buy from no one!
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I have a s3 that I originally got from att. I got it unlocked and have been using it on Cincinnati bell. Well I called Samsung last night because the latch that holds the back on Brooke so I asked if they could send me a new one (just the back). They said they couldn't because this model is the European model and they don't support it. wth!!!! I told them I bought it at a us store.and he said too go back there. But they only have a 14 day watery and u have to still have service with them. Has any one else had this issue with Samsung turning them down. I talked to a tech and a manager. Do I need to tall to a special department
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pitbullmommy45245 said:
I have a s3 that I originally got from att. I got it unlocked and have been using it on Cincinnati bell. Well I called Samsung last night because the latch that holds the back on Brooke so I asked if they could send me a new one (just the back). They said they couldn't because this model is the European model and they don't support it. wth!!!! I told them I bought it at a us store.and he said too go back there. But they only have a 14 day watery and u have to still have service with them. Has any one else had this issue with Samsung turning them down. I talked to a tech and a manager. Do I need to tall to a special department
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Click to expand...
Click to collapse
The store where you bought it from should provide the back and cover warranty for the phone. As it is imported Samsung USA can`t help you. Seems obvious to me to be honest Good luck.
gee2012 said:
The store where you bought it from should provide the back and cover warranty for the phone. As it is imported Samsung USA can`t help you. Seems obvious to me to be honest Good luck.
Click to expand...
Click to collapse
But will it matter since I dont have att ne more and the phone is unlocked.
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pitbullmommy45245 said:
But will it matter since I dont have att ne more and the phone is unlocked.
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Click to expand...
Click to collapse
Not imo, they should send you the back you need. This has nothing to do with software.
FYI, a new back is around $15 on ebay
The question is I bought a sg3 phone for $400 on a market here in my country. But when I activated it with the same carrier the phone is from. It appears that the phone have been reported stolen and also the phone is unlocked for any gsm carrier. My question is since I will not be able to use it on at&t which is it original carrier will I be able to use it on t mobile network since its diferrent and they use a different network?
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maiquito said:
The question is I bought a sg3 phone for $400 on a market here in my country. But when I activated it with the same carrier the phone is from. It appears that the phone have been reported stolen and also the phone is unlocked for any gsm carrier. My question is since I will not be able to use it on at&t which is it original carrier will I be able to use it on t mobile network since its diferrent and they use a different network?
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Click to expand...
Click to collapse
if it is stolen, give it back...
It looks like it is. But the person sold it to me for $400 and he said it was new and he was the only owner. I just want to know if it will work unlocked on other network provider like t mobile.
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chrismast said:
if it is stolen, give it back...
Click to expand...
Click to collapse
Although I agree that's totally the right thing to do SOME people need a phone and Some can't just eat $400!!!! He didn't know when he bought it. He should be getting the person he got it from in trouble!!!!!!! Return it if you are not dirt poor or you don't NEED a phone. Do all u can to right this wrong Cuz your involved now.just my tiny opinion
Sent from my Galaxy Nexus using xda premium
I don't have the $$ to get another and the person who sold it to me doesnt answer the phone. I just want to know if is there any posibility of using it with another network?
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Any help? Please?
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Well , since you cant afford a new phone then just root it and unlock it .. But the right thing to do is returning it back and report the guys number to the police , good luck.
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KayKrate said:
Well , since you cant afford a new phone then just root it and unlock it .. But the right thing to do is returning it back and report the guys number to the police , good luck.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
It is allready unlocked. Will I still need to root it? (Also looks like the guy is being tracked down by police since I'm not the first person he fooled.) I'm very angry of this situation since I didnt spent $100 or $200 bucks, I spent $400 that is much money to throw it like in the thrash.
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I can feel the pain , bought a stolen phone before xD Your device ID or IMEI is reported as stolen , so you cant register on that carrier ... Maybe try another carrier ? Atleast thats what worked for me
KayKrate said:
I can feel the pain , bought a stolen phone before xD Your device ID or IMEI is reported as stolen , so you cant register on that carrier ... Maybe try another carrier ? Atleast thats what worked for me
Click to expand...
Click to collapse
What I know is that the phone is original from At&t and its reported there. So I will be able to use it with T-Mobile instead right? since the phone is unlocked.
maiquito said:
What I know is that the phone is original from At&t and its reported there. So I will be able to use it with T-Mobile instead right? since the phone is unlocked.
Click to expand...
Click to collapse
Have a look at this from T-Mobile, AT&T were already doing it, IMIE blocking blocks the phone across all network in that country, you could probably use it abroad normally as its not on a US network but using in the US unlikely
http://www.beijingiphonerepair.com/news/t-mobile-usa-has-started-imei-blocking-stolen-iphones-and-other-devices/
IMIE blocking of stolen phones has been in the UK for a few years now
I'm in the US
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ag4751 said:
Have a look at this from T-Mobile, AT&T were already doing it, IMIE blocking blocks the phone across all network in that country, you could probably use it abroad normally as its not on a US network but using in the US unlikely
http://www.beijingiphonerepair.com/...ei-blocking-stolen-iphones-and-other-devices/
IMIE blocking of stolen phones has been in the UK for a few years now
Click to expand...
Click to collapse
Is this true and its being made in the US?
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And if I change the phone IMEI. The problem will be solved right?
Yes but you get the far bigger problem of illegal imei changing which can get you intr real deep trouble.
Also, imei cannot be changed easily, only transplanted.
Note that most "stolen" devices are not stolen per se (they often come in original boxes) but are insurance claims.
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Idk what should I do.
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Well , just use the phone for apps and buy another cheap nokia phone. By the way talk to paypal or the place where you bought the phone from , explain what happened to u and hopefully theyll give you a refund.
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Should I consider selling it internationally?
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You could do that, but be sure to advertise that the phone wont work in the states, it would be unfair to con a potential buyer.
It would be unfair to sell a stolen phone :/
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I dropped my phone today and cracked the screen in several places. I just got it rooted/S-Off. Do I need to return it to stock before sending it to Asurion?
RyanTX said:
I dropped my phone today and cracked the screen in several places. I just got it rooted/S-Off. Do I need to return it to stock before sending it to Asurion?
Click to expand...
Click to collapse
No need to return to stock, they don't care.
Say you lost it and keep it.
Sent from my HTC6435LVW using xda premium
booked said:
Say you lost it and keep it.
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Click to expand...
Click to collapse
they don't care just send it to them
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Thanks guys. That will make it much easier!
Sent from my HTC6435LVW using Tapatalk 4 Beta
booked said:
Say you lost it and keep it.
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Click to expand...
Click to collapse
That's called insurance fraud and is illegal. People like you are why all of our rates are higher.
drumz0rz said:
That's called insurance fraud and is illegal. People like you are why all of our rates are higher.
Click to expand...
Click to collapse
No they are not. Corporate greed is what you should be looking at lol, not bogus insurance claims...
Fraud and greed are both bad. Didnt your mother teach you two wrongs dont make a right?
booked said:
Say you lost it and keep it.
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Click to expand...
Click to collapse
You won't be able to reactivate the old one anyway...as soon as you make a claim, it puts the old device on the negative list for activation, so the IMEI will be disabled by Verizon.
J.Max said:
You won't be able to reactivate the old one anyway...as soon as you make a claim, it puts the old device on the negative list for activation, so the IMEI will be disabled by Verizon.
Click to expand...
Click to collapse
He could always fix the screen and use it as a mini tablet around the house.
Dedicated bathroom device??
Cobra04 said:
He could always fix the screen and use it as a mini tablet around the house.
Dedicated bathroom device??
Click to expand...
Click to collapse
Or a gsm device, being blacklisted on vzw doesn't affect T-Mobile or any other gsm carrier.
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booked said:
Say you lost it and keep it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Most insurance plans require a police report to be filed for the lost phone, so you'd have to falsify that as well. Doesn't like a good idea in general.
I wonder how ensquared handles the software bit as well.
I told them I lost it and I know used that crack phone in GSM. Now I have someone that can fix your phone at a good prices?
Sent from my HTC6435LVW using Tapatalk 4 Beta
J.Max said:
You won't be able to reactivate the old one anyway...as soon as you make a claim, it puts the old device on the negative list for activation, so the IMEI will be disabled by Verizon.
Click to expand...
Click to collapse
You can get them off the blacklist and reactivated for like 70 or so
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skeet43169 said:
You can get them off the blacklist and reactivated for like 70 or so
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Click to expand...
Click to collapse
Not on Verizon...that's how they keep stolen phones off the network.
J.Max said:
Not on Verizon...that's how they keep stolen phones off the network.
Click to expand...
Click to collapse
Not tru I can't say who on here but look it up even 20% employee discount
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skeet43169 said:
Not tru I can't say who on here but look it up even 20% employee discount
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Click to expand...
Click to collapse
If someone tells you they can get a phone off of the stolen phone negative list, they either work for Asurion (and they're acting illegally), work for a VERY specific team at Verizon (and puttng their job in jeopardy to make $70), or flashing a different IMEI to the phone (which is illegal and causes other problems down the line). All phones on Verizon are indexed, meaning that the company has a record of each phone's serial number, and that's what's allowed on the network. If a phone is in the "negative" index list, it can't be activated unless it's moved on to the regular list, and the only people that can do that are Verizon employees on the indexing/inventory team, or Asurion reps who have to go through a pretty long process to have it re-indexed.
On a GSM network, none of this is a problem, because the only thing the network cares about is the SIM/ICC number.
J.Max said:
If someone tells you they can get a phone off of the stolen phone negative list, they either work for Asurion (and they're acting illegally), work for a VERY specific team at Verizon (and puttng their job in jeopardy to make $70), or flashing a different IMEI to the phone (which is illegal and causes other problems down the line). All phones on Verizon are indexed, meaning that the company has a record of each phone's serial number, and that's what's allowed on the network. If a phone is in the "negative" index list, it can't be activated unless it's moved on to the regular list, and the only people that can do that are Verizon employees on the indexing/inventory team, or Asurion reps who have to go through a pretty long process to have it re-indexed.
On a GSM network, none of this is a problem, because the only thing the network cares about is the SIM/ICC number.
Click to expand...
Click to collapse
You are incorrect I emailed a thunderbolt imei they emailed me a pay pal link I paid them they emailedme back saying it was clean I called Verizon have them the number and they conformed it was ok you should never assume Google is your friend the site states it's 100% legal
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skeet43169 said:
You are incorrect I emailed a thunderbolt imei they emailed me a pay pal link I paid them they emailedme back saying it was clean I called Verizon have them the number and they conformed it was ok you should never assume Google is your friend the site states it's 100% legal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Not if it was stolen and someone made a claim through Asurion.
Google has bad information too.
J.Max said:
Not if it was stolen and someone made a claim through Asurion.
Google has bad information too.
Click to expand...
Click to collapse
Yes lost stone even if it's locked in a unpaid account
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