Related
I'm aware that I might get insulted for being a n00b, but I went through a lot of pages and haven't seen a thread similar to mine, so I'm sorry if I have misused the search box. I have a Samsung Galaxy 2 II. Today, I wanted to root it so I tried. However, I'm a complete retard and accidentally tried to install a rom that wasn't made for my phone. Yes I know it's stupid. Odin crashed and caused my phone to go into black screen mode. I can't even access Download and Recovery mode. I have tried taking out the battery 5-45 minutes and it still doesn't work.
However, when I plug the usb cable inside the phone, The phone isn't being detected. I can hear 3 sounds. First sound is like when a usb is connected to the pc sound, and the 2 other ones sound like a usb hasn't been connected properly. I know I f'd up probably, but I just wanted to know if there's a solution for this other than USB JIG. Once again I know I'm supposed to learn what I'm doing, but it was a stupid move and I'm aware of that so sorry if I sound like a clueless n00b. I just thought I could do it properly, didn't think it would end like this.
syphlect said:
I'm aware that I might get insulted for being a n00b, but I went through a lot of pages and haven't seen a thread similar to mine, so I'm sorry if I have misused the search box. I have a Samsung Galaxy 2 II. Today, I wanted to root it so I tried. However, I'm a complete retard and accidentally tried to install a rom that wasn't made for my phone. Yes I know it's stupid. Odin crashed and caused my phone to go into black screen mode. I can't even access Download and Recovery mode. I have tried taking out the battery 5-45 minutes and it still doesn't work.
However, when I plug the usb cable inside the phone, The phone isn't being detected. I can hear 3 sounds. First sound is like when a usb is connected to the pc sound, and the 2 other ones sound like a usb hasn't been connected properly. I know I f'd up probably, but I just wanted to know if there's a solution for this other than USB JIG. Once again I know I'm supposed to learn what I'm doing, but it was a stupid move and I'm aware of that so sorry if I sound like a clueless n00b. I just thought I could do it properly, didn't think it would end like this.
Click to expand...
Click to collapse
what was your battery status??? like how much battery was left??? sometimes it drains off so maybe keep in charging for a while thn you can go to recovery or download mode...
NOTE: same issue happened with my friend screen black n when connect to pc, heard sound from pc speakers. the reason was different not same as you.
Peaceful Droid said:
what was your battery status??? like how much battery was left??? sometimes it drains off so maybe keep in charging for a while thn you can go to recovery or download mode...
NOTE: same issue happened with my friend screen black n when connect to pc, heard sound from pc speakers. the reason was different not same as you.
Click to expand...
Click to collapse
I have to admit that the batteries were dead. However, I tried putting in another battery fully charged and nothing happened.
syphlect said:
I have to admit that the batteries were dead.
Click to expand...
Click to collapse
I have to admit that it was a completely idiotic thing to do. You obviously did absolutely no/nada/ziltch/zero real research into flashing your device since you made 2 monumental mistakes, ie flashing device with low battery and also flashing incorrect rom.
Try using a USB jig to power device into download mode, If that doesnt work you will need to get a JTAG flash via a Riff box and if thats the case I have absolutley no sympathy for you.
I have a Motorola Atrix 4G on Bell Mobility. Currently the phone will not boot at all. The phone is out of warranty.
When this started I began by searching through the xda forums and found several similar problems. Most pointed to the sleep-of-death or a charging adapter problem. I have tried charging with the Motorola adapter that came with the phone, a USB cable and the Motorola Lapdock. None of these have provided any happy. Each time I tried, I left the phone overnight, when I checked on it, the phone and battery were cold. I tested a known-working battery from another Atrix and the phone would still not boot.
Some other searches point to a factory cable. I bought one on Ebay however the phone will not boot. I tested the cable on a known-working Atrix and it works fine. I did notice that when I plug the factory cable in to my phone and in to my Windows 7 PC, it detects *something*. Under device manager I see an unknown device called "APX". So far Google and xda searches haven't been able to provide me with a correct answer.
When I plug in the regular USB cable the green LED turns on for a while, if I touch the power button, the green LED goes out. RSD Lite does not detect anything, I assume this is because the phone is not in RSD mode.
I have tried combinations of volume buttons/power button as well, both with the wall charger and with the factory cable. Nothing displays on the screen at all no matter what I've tried. The phone had the stock install from Bell however was rooted with SuperOneClick (obtained from xda forums and installed many months ago) and had no third-party apps on it.
This death seemed to start slowly, at first battery life was at times terrible, then it moved on to not wanting to power on for a while if the battery died or the phone was turned off when the battery was low. Removing/re-inserting the battery several times typically helped. Eventually the phone got so bad, when it booted it would just crash repeatedly with a message about motorola.home.something (sorry I don't remember exactly what). Hitting force close would just bring the message back up again. I left the phone off overnight and the next morning, R.I.P. my Atrix
I have access to Windows XP or 7 as well as Linux.
Any help would be appreciated. Also I apologize for the long-winded post, I'm trying to provide as much information as I can.
I had this problem to, I freaked out, what I needed to do was to get another Atrix (in this case my Uncles) and make sure that the battery in it is FULLY CHARGED, then I took out my battery (in the broken phone) and put in his, then I got a solid green LED, then I had to leave it on the charger overnight, after that the M would show, but that was it, so I then went into fastboot and flashed the ICS Leak, and ta-da.
Xerox98 said:
I had this problem to, I freaked out, what I needed to do was to get another Atrix (in this case my Uncles) and make sure that the battery in it is FULLY CHARGED, then I took out my battery (in the broken phone) and put in his, then I got a solid green LED, then I had to leave it on the charger overnight, after that the M would show, but that was it, so I then went into fastboot and flashed the ICS Leak, and ta-da.
Click to expand...
Click to collapse
I had tried that before, but I can't remember if I had charged the battery full. I'll give it a shot today, thanks!
jonbruce said:
I had tried that before, but I can't remember if I had charged the battery full. I'll give it a shot today, thanks!
Click to expand...
Click to collapse
I've tried that with no luck. I should also note that the factory cable bypasses the battery, potentially eliminating any battery problems.
It's possible that your phone is finished. The 'motorola.home' error is usually caused by something you've updated (google search?) but I would doubt that it would cause your phone to not even start up.
At this point, I might be inclined to open the phone up (http://www.ifixit.com/Teardown/Motorola+Atrix+4G+Teardown/4964/1) and see if you can see anything obvious?
barry_ said:
It's possible that your phone is finished. The 'motorola.home' error is usually caused by something you've updated (google search?) but I would doubt that it would cause your phone to not even start up.
At this point, I might be inclined to open the phone up <url removed so I could reply> and see if you can see anything obvious?
Click to expand...
Click to collapse
I will check that out tonight and report back, thanks!
jonbruce said:
I will check that out tonight and report back, thanks!
Click to expand...
Click to collapse
Nothing obvious when I took it apart, no visible damage or problems. Any other thoughts? I've been told to try ADB from a Linux box and see if it will do anything. I've started installing ADB but looking for more insight.
jonbruce said:
Nothing obvious when I took it apart, no visible damage or problems. Any other thoughts? I've been told to try ADB from a Linux box and see if it will do anything. I've started installing ADB but looking for more insight.
Click to expand...
Click to collapse
Update. I found this ... http://forum.xda-developers.com/showpost.php?p=11901016&postcount=75 and now instead of "APX" in Windows device manager, I have "NVIDIA USB Boot-recovery driver for Mobile devices".
It looks like NVFlash might be something I need next. In other news, the phone when plugged in via the factory cable, is actually very slightly warm. It's the first new sign of life I've seen in this thing for a few days.
jonbruce said:
Update. I found this ... http://forum.xda-developers.com/showpost.php?p=11901016&postcount=75 and now instead of "APX" in Windows device manager, I have "NVIDIA USB Boot-recovery driver for Mobile devices".
It looks like NVFlash might be something I need next. In other news, the phone when plugged in via the factory cable, is actually very slightly warm. It's the first new sign of life I've seen in this thing for a few days.
Click to expand...
Click to collapse
I've had no luck at all since my last reply. http://forum.xda-developers.com/showthread.php?t=1046994 seems to have something to do with my problem, but I'm not able to dig up a solid answer. As best as I can tell, I manged to hard brick the thing and I'm up the creek without a required paddle.
Any other thoughts on this would be great. Even if I'm able to ensure the device is wiped, I could send it in. There are work files on there (I know, I know, I'm an idiot) I can't have out in the wild.
Just bought a replacement Atrix for $100. It included three cases, three batteries, wall charger with cable, car dock and a metric ass-load of screen protectors.
I do want to thank everyone for offering help and ideas, it was a good learning experience!
jonbruce said:
Just bought a replacement Atrix for $100. It included three cases, three batteries, wall charger with cable, car dock and a metric ass-load of screen protectors.
I do want to thank everyone for offering help and ideas, it was a good learning experience!
Click to expand...
Click to collapse
I've just encountered this issue and cannot find a solution anywhere online. I've come to terms with my phones fate by now. Just wanted to ask where I could find this Atrix replacement for 100 w/ all the neat stuff you've listed above? Please advise
thanks
Cheekan
cheekan said:
I've just encountered this issue and cannot find a solution anywhere online. I've come to terms with my phones fate by now. Just wanted to ask where I could find this Atrix replacement for 100 w/ all the neat stuff you've listed above? Please advise
thanks
Cheekan
Click to expand...
Click to collapse
I found mine on Kijiji, luckily right in my city.
Hello, so much time searching for this on the web, spanish is my birth language... so i wanted to know some update from this of any of you if posible, thanks in advance.
i couldn't describe better the problem and situatiob, is exactly the same, same phone of course.
I was about to try to make a factory cable, so i ended here, i think is not going to help me then is that right?
PD: i don't know what more to do with the atrix, sell for parts, even that is difficult over here, and the services don't help either, i've tryied 2 of them already, only ignorance they have
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note will not boot into recovery or it's ROM, I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
I have tried Odin, Adb, and Heimdall with five or six different versions of Samsung USB drivers, Version #'s 1.5.14.0, 1.4.6.0, as well as the drivers listed in the Note 'Super thread' ATT I717 v1_3_2200_0 and two other sets of drivers that did not have version numbers listed, but came from other XDA USB problem posts. I have also tried the Google drivers from the Android SDK.
I have done all this on two different pc's and different usb cables. I've read other problem threads about this and tried most of those suggestions I.E. Uninstall old drivers, reboot, install new ones, reboot, turn off internet, plug in phone. Nada, no sign of the device being recognized at all.
I've tried the 'adb devices' command while the device was in download mode, the command returns nothing.
the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in and the phone had been charging fine before this issue, so i've no reason to suspect a bad port.
I have however encountered this USB problem before even while the note was stock and functioning with it not being recognizable over USB, I eventually gave up and it's what caused me to install a ROM on it in the first place because i couldn't get the official android updates with Kies (they require a usb connection).
Would a USB jig be of any benefit in this situation? After searching through XDA forums and the like that's the only thing that seems like it may work but i haven't tried. I'm unclear if it will be of any benefit because the device can already access the ODIN downloading screen.
All in all I've been working on this for about 12 hours so far, so it's possible i may have forgotten something I've tried but i'll update if i remember anything significant.
Finally I'm aware there are two similar threads currently running on the XDA note troubleshooting forums,"Is my note bricked?" and "can't enter download mode" I am also watching them and trying anything that looks relevant but elected to make a new post as my problem is slightly different in that I can access the download screen. If you posted anything there that you think may have applied here, you don't have to re-post. I'll have tried it.
Your power button is stuck.
rangercaptain said:
Your power button is stuck.
Click to expand...
Click to collapse
Thanks, I should clarify that the reboot cycle is not indefinite though. it'll give the boot vibration 6-8 times with a few seconds in between each vibration and then stop trying to boot. It also doesn't cycle every time, just occasionally. The other times it will give the vibration only once and then do nothing till you hold the power button down again as if you were trying to turn it on.
It will also stay in the downloading mode until i manually hold the power button down, so the power button is functioning correctly.
morthicius said:
. . . so the power button is functioning correctly.
Click to expand...
Click to collapse
If you say so.
Take out the sim and sd card.
I have tried removing the SD card and SIM card as well. Makes no noticeable difference.
I can also add that the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in.
I can dismantle the phone and check the power button if you're fairly convinced that's what it is but it really responds exactly like you would expect. The press and return feels fine and the way the device responds to it also feels fine.
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Before you go tearing apart the phone try this first. Take off the battery cover and where the power button is you'll see a lil outline. Flick this area with your finger a few times. Flick it hard enough to mildly hurt your finger but not the phone. I had to do this for a while till I got a new note. If that doesn't help take it apart at your own risk.
440bro said:
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Click to expand...
Click to collapse
It has always started up on its own when you plug it in, at least if it's out of charge. Of that I'm certain. I've had the phone a year and a half or so now. It may not boot up on it's own if you just manually shut it off and plug in a charger though. I don't recall ever trying that scenario directly. It could also be a functionality Slimbean added if stock phones don't do it.
I did just try your flick trick though, thanks. No change.
Just as another example on the power button, I can take the battery out and put it back in and the phone will do nothing until i hold the power button down a few seconds, only then does it do the the "i'm trying to boot" vibration.
Damn I was really hoping the flick trick worked for you like it did me. If you decide to take the back of the phone off, try flicking again anyways before you completely disassemble it. Once you disassemble it, there really isn't much you can do power button wise other than replace it. I'll attach a pic of the power button area for ya. I have one already torn down.
If it's not your power button, I wonder if it's your usb charger port on the phone.... That's an easier part to replace if it is.
I do feel like the USB port is a possibility, even despite my saying it appears to work. is it possible for the port to be damaged in such a way that it still allows the phone to be charged but not establish a data connection? When the phone went brick yesterday It had pretty much just finished fully charging. I had disconnected it from the charger used it a little bit, set it down when it still at about 98% battery life. Around 10 minutes later I got a text message, it made the god awful slimbean text tone (i hate that tone) I went to check it, turned on the display it then repeated the incoming text message tone about five more times in quick succession, locked up, and then died never to return.
I have had the phone apart before because i'm a curious cat, and didn't really mind voiding a warranty.
The only things that would make me skeptical of it being a usb port problem is. 1: It was charging fine and 2: the symptoms at least of the reboot problem itself are leaning towards a software issue the Slimbean install has never really worked great, and would crash and reboot probably twice a day.
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
morthicius said:
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note is in a reboot cycle, it will not load the ROM or go into recovery mode. I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
Click to expand...
Click to collapse
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
He has more than one problem. He can NOT get a pc to recognize it. I missed it first too and had to re-read it a few times. So it could be the port, or the power button.
I think your options are....
-Find a repair center nearby
-Send it in for repair
-Find out which part is cheaper and replace that yourself first.
Sounds good. The usb port is cheap and easy and while the bezel is off you can verify the power button isn't stuck in its hole in the bezel.
Because he flashed a custom ROM from a stock ROM I took that to mean he had to connect to a pc through the usb port, either to Odin flash a recovery or Odin flash Slimbean. And he can still charge it. And data cables go bad, removing drivers doesn't take them out of memory, etc. So usb port isn't 100% bad for sure, but you're right, its a cheap, easy repair.
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
If the button is 'stuck' it implies that the it's either stuck engaged or disengaged correct?
If that were true and lets say it were stuck engaged, the power button should be acting as if it is pressed. Which at first would make sense when i say it reboot cycles. It however does not make sense that i can get into download mode and the phone never shuts off until I hit the power button.
It also does not make sense that if i pull the battery out and put it back in the phone does nothing. until i hit the power button. If it were stuck engaged the phone would immediately try to boot when i put the battery back in.
The rom has also been on it for awhile now, 6 months? So i don't exactly remember the processes i went through but i know i never got kies or odin to recognize it. And Yeah, pc wont recognize it now even tryin two different pcs, one of which has never had a samsung device connected to it.
That said I wont rule the power button out either, Is there a good way to check the power button with a multimeter?
I should also say I have the phone apart now so i could at least do external checks of the power button since you both thought it was a possibility, externally it looks fine the actual button inside the case (the little white button the big silver one hits) acts fine but the circuit inside could still be screwed i suppose, which is why i ask about a meter test.
Ultimately I think you're both right though, I'm just going to have order a replacement button and port. Start with the port since it's easier, and if that doesn't enable me to connect it to the pc to flash it try the button too.
Since you mention the ROM, it is possible to have a bad download, flash the ROM, and get into a bootloop. The usual cure for that is a re-download of the ROM, wipe caches, wipe system, and flash fresh ROM.
The sticking power button is a common fault of Samsung phones. Its not broken, but it just gets a little out of alignment in its hole in the bezel. If you already wiggled and snapped, you would have noticed a difference in the phone's behavior, unless there's lint under it.
I think you have your plan -- replace the usb port, and check the button while the phone is without the bezel.
The usb port is on ebay and there is a Youtube video for the process. Everything is here:
http://forum.xda-developers.com/showthread.php?p=28247335
Good luck.
Thanks for the Help Ranger and 440.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
I'm going to try the phone tonight on a friends PC. Who doesn't have another note but at least has a Samsung Gs2 and 3 that connect to Kies and see if i can get it to establish a connection.
If anybody else has any ideas on troubleshooting the connection between the device and a PC i'm all ears.
Good luck!
440bro said:
Good luck!
Click to expand...
Click to collapse
Well interestingly, when i hooked it up to the friends pc (using one of the same usb cables i already had) not only did his pc recognize it, the phone also booted up immediately. with 15% battery life remaining.
Strange strange.
Hello everyone, I am having a strange problem with my HTC Droid DNA. I searched around and cannot find this problem anywhere else. Last night I noticed my phone was off and figured it had lost all charge so I plugged it in to charge, left it there for a few minutes and turned it on again. When I turned it on, it displayed the white htc boot screen, then turned off again and rebooted again to the white htc screen (this goes on and on). The strange thing is that this happens only when connected to the wall power outlet. When I connect it to my PC it powers on and works fine until I disconnect it (it turns off again when I do that). The other problem I notice is that even when the phone is on and connected to the PC, it does not reproduce any sound at all (no ringtone, music, does not play videos, etc..). Also, my phone is STOCK and has never had any mods on it at all. It has android 4.1.1, software version 2.04.605.271ORD, KERNEL 3.4.10-GA02D2C6 [email protected] #1 SMP PREEMPT, BASEBAND 1.01.01.01 10
Has anyone ever had this problem or know how to fix this? I would be forever grateful if you guys could help me with this...
majincamz said:
Hello everyone, I am having a strange problem with my HTC Droid DNA. I searched around and cannot find this problem anywhere else. Last night I noticed my phone was off and figured it had lost all charge so I plugged it in to charge, left it there for a few minutes and turned it on again. When I turned it on, it displayed the white htc boot screen, then turned off again and rebooted again to the white htc screen (this goes on and on). The strange thing is that this happens only when connected to the wall power outlet. When I connect it to my PC it powers on and works fine until I disconnect it (it turns off again when I do that). The other problem I notice is that even when the phone is on and connected to the PC, it does not reproduce any sound at all (no ringtone, music, does not play videos, etc..). Also, my phone is STOCK and has never had any mods on it at all. It has android 4.1.1, software version 2.04.605.271ORD, KERNEL 3.4.10-GA02D2C6 [email protected] #1 SMP PREEMPT, BASEBAND 1.01.01.01 10
Has anyone ever had this problem or know how to fix this? I would be forever grateful if you guys could help me with this...
Click to expand...
Click to collapse
Troubleshooting the Phone : I Understand that you are not Rooted, locked, and s-on .
1- Call vzw tech support and ask for a replacement. But Do first before call VZW a Reset Phone*. ( setting>back up & Reset>reset phone )
2- are you with Verizon Wireless, if so you should be notified for a new OTA Update available (you are outdated with software 2.04 )
however it should not prevent the phone to run well.
3- Are you using the original usb cable when connect the phone to the power wall outlet ( have you check the outlet power supply if it is good)
4- are you able to charge your phone on your Computer through usb cable. (try different USB port)
majincamz said:
Hello everyone, I am having a strange problem with my HTC Droid DNA. I searched around and cannot find this problem anywhere else. Last night I noticed my phone was off and figured it had lost all charge so I plugged it in to charge, left it there for a few minutes and turned it on again. When I turned it on, it displayed the white htc boot screen, then turned off again and rebooted again to the white htc screen (this goes on and on). The strange thing is that this happens only when connected to the wall power outlet. When I connect it to my PC it powers on and works fine until I disconnect it (it turns off again when I do that). The other problem I notice is that even when the phone is on and connected to the PC, it does not reproduce any sound at all (no ringtone, music, does not play videos, etc..). Also, my phone is STOCK and has never had any mods on it at all. It has android 4.1.1, software version 2.04.605.271ORD, KERNEL 3.4.10-GA02D2C6 [email protected] #1 SMP PREEMPT, BASEBAND 1.01.01.01 10
Has anyone ever had this problem or know how to fix this? I would be forever grateful if you guys could help me with this...
Click to expand...
Click to collapse
You could always try this:
adb reboot bootloader > bootloader> factory reset
That might clear anything that messed up. seeing as youve never done anything to it, it just might work.
jake.corey.jacobs said:
You could always try this:
adb reboot bootloader > bootloader> factory reset
That might clear anything that messed up. seeing as youve never done anything to it, it just might work.
Click to expand...
Click to collapse
Yeap! but the guy is a new member, first post, he never touch, root or mod his dna so he will need likely with your suggestion the proper adb installation guidance to start using adb. so thought browser to him his phone is more appropriate and easy when the results are the same when you are DNA Stock.
= setting=back up & reset>Reset phone . profit:cyclops:
finanandroid said:
Yeap! but the guy is a new member, first post, he never touch, root or mod his dna so he will need likely with your suggestion the proper adb installation guidance to start using adb. so thought browser to him his phone is more appropriate and easy when the results are the same when you are DNA Stock.
= setting=back up & reset>Reset phone . profit:cyclops:
Click to expand...
Click to collapse
I sent him a pm with a link to the minimal adb and fastboot and told him id help him do whatever, but I don't know his knowledge level about android to begin with so.
jake.corey.jacobs said:
I sent him a pm with a link to the minimal adb and fastboot and told him id help him do whatever, but I don't know his knowledge level about android to begin with so.
Click to expand...
Click to collapse
That's so nice of you sir.:good:
finanandroid said:
Troubleshooting the Phone : I Understand that you are not Rooted, locked, and s-on .
1- Call vzw tech support and ask for a replacement. But Do first before call VZW a Reset Phone*. ( setting>back up & Reset>reset phone )
2- are you with Verizon Wireless, if so you should be notified for a new OTA Update available (you are outdated with software 2.04 )
however it should not prevent the phone to run well.
3- Are you using the original usb cable when connect the phone to the power wall outlet ( have you check the outlet power supply if it is good)
4- are you able to charge your phone on your Computer through usb cable. (try different USB port)
Click to expand...
Click to collapse
Hello and thank you for all for your help. Just so you guys know, the phone does charge when plugged in to my computer, I am using the original usb cable and power outlet, I am not with Verizon or in USA ( I bought the phone through ebay and unlocked). I tried every solution that has been posted by everyone so far and nothing. I do not have such advanced levels of adb, but I followed the guide to installing adb and reseting back to factory did not work. The phone has 100% battery level but once I remove it from the computer, the phone screen goes black, I can tell the screen is still on but everything goes black, then the htc white boot screen appears, it goes black again and it loops between the htc white boot screen and black screen on and on. Is this a software issue? Or is it possible it might be hardware (since no audio is able to be played either)?
Reset Phone
majincamz said:
Hello and thank you for all for your help. Just so you guys know, the phone does charge when plugged in to my computer, I am using the original usb cable and power outlet, I am not with Verizon or in USA ( I bought the phone through ebay and unlocked). I tried every solution that has been posted by everyone so far and nothing. I do not have such advanced levels of adb, but I followed the guide to installing adb and reseting back to factory did not work. The phone has 100% battery level but once I remove it from the computer, the phone screen goes black, I can tell the screen is still on but everything goes black, then the htc white boot screen appears, it goes black again and it loops between the htc white boot screen and black screen on and on. Is this a software issue? Or is it possible it might be hardware (since no audio is able to be played either)?
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Could be a hardware problem, hard to tell, perform a Factory reset*
copy your media files to the computer before Reset phone
From a Home screen, select Apps ( Apps icon located at the bottom).
Select Settings.
Note If the app icon is missing, select App menu filter (located at the top) then select All apps.
Select Backup & reset.
Select Reset phone.
Note If presented, enter the current passcode or draw the unlock pattern.
Select Reset phone.
Select OK.
Note Allow up to 10 minutes for the factory data reset and reboot processes to complete.
finanandroid said:
Troubleshooting the Phone : I Understand that you are not Rooted, locked, and s-on .
1- Call vzw tech support and ask for a replacement. But Do first before call VZW a Reset Phone*. ( setting>back up & Reset>reset phone )
2- are you with Verizon Wireless, if so you should be notified for a new OTA Update available (you are outdated with software 2.04 )
however it should not prevent the phone to run well.
3- Are you using the original usb cable when connect the phone to the power wall outlet ( have you check the outlet power supply if it is good)
4- are you able to charge your phone on your Computer through usb cable. (try different USB port)
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Click to collapse
finanandroid said:
Could be a hardware problem, hard to tell, perform a Factory reset*
copy your media files to the computer before Reset phone
From a Home screen, select Apps ( Apps icon located at the bottom).
Select Settings.
Note If the app icon is missing, select App menu filter (located at the top) then select All apps.
Select Backup & reset.
Select Reset phone.
Note If presented, enter the current passcode or draw the unlock pattern.
Select Reset phone.
Select OK.
Note Allow up to 10 minutes for the factory data reset and reboot processes to complete.
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Click to collapse
Done all that and no success
I believe it's a hardware problem and the phone is probably under warranty so I would call htc tell them what's going on and see if they can help you out. It shouldn't be an issue.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
I believe it's a hardware problem and the phone is probably under warranty so I would call htc tell them what's going on and see if they can help you out. It shouldn't be an issue.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
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Like I said before, I dont think I could get help if it were under warranty since i bought it used off ebay and have no receipt for it. Which part of the hardware do you think might be causing this problem? Maybe i could take a look and see the internals for my self...
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turn phone off and connect to a wall outlet then press and hold the power button while holding volume up and down and the same time for two minutes or until phone powers on htc says this can fix a magnitude of issues worth a try
I'll try that and will reply soon
thanks
it didn't work
Try this you guys. Turn off your phone completely and then just plug it into the wall charger. The orange charging led should turn on. Let it sit for about 2 hours or until it turns green. Then while keeping it connected turn on the phone.
silvania34 said:
Try this you guys. Turn off your phone completely and then just plug it into the wall charger. The orange charging led should turn on. Let it sit for about 2 hours or until it turns green. Then while keeping it connected turn on the phone.
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I already did with no luck
how long have you had the device ? possible you bought a bad device unless over time these devices cant take the heat of the processor as this phone is beast and can easily die for heat or anything really a hard bump or fall can cause hardware issues
Hi there - bit of a weird variation of the bootloop 'feature' here.
The phone works fine for while powered on, all features are available, and as far as I can tell, the phone seems in perfect working order. However, a second after I insert a USB cable to charge the phone, it locks up and then restarts. If you leave the USB cable in, the phone bootloops (doesn't reach the boot animation, just the LG splash screen).
You can actually charge it if you force the phone to reboot into recovery mode, where you're presented with the two options (factory reset or quit) and just don't choose anything, but this is a full-brightness screen that never turns off so is agonisingly slow to charge. This suggests to me that it might not be a hardware issue, just an issue with the ROM or something.
Unfortunately, this also happens when you plug the USB into a PC so I can't even wipe with LGUP or root/unlock bootloader. It is currently completely stock, international unlocked H850, running V20a-234-10. According to the guy that gave me the phone, this developed very recently at random, not after a software update etc.
I've also tried disabling USB charging using apps (but they require root anyway), and looked into disabling the power on my computer's USB port (and keep data transfer) but that doesn't seem to be possible.
Obviously factory reset it a few times, tried different cables and chargers, and I can't find any other threads/anything on the web about it.
Can anyone think of anything I can try? Any way I can make it flash/downgrade software without using a USB cable? Wireless adb would be perfect but requires a USB during the initial setup
Thanks in advance!
Most likely a battery defect, try to buy an original one, they're not so expensive. it should fix the issue. otherwise, it's an issue in the USb port, but i don't think it is.
Interesting - I can charge the battery using an external battery charger kit (the one I bought for my G4 actually, as the pins are in the same place) so I assumed the battery was ok, but I'll get a second just in case - thanks.
For info, I can have the device stay on with the USB plugged in in download mode too, and I've also updated the software to the latest available with no change.
New battery arrived today, no change unfortunately. I also bought a replacement standard module (charging port and speaker) but the phone won't accept it, shows the 'swap module' screen on boot and won't go any further.
Does anyone have any tips about trying to bypass/prevent that screen?
jackfacespoon said:
I also bought a replacement standard module (charging port and speaker) but the phone won't accept it, shows the 'swap module' screen on boot and won't go any further.
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Having done some searching I bought a second replacement phone chin, same as the module I referenced above, which has solved the issue!
I can't find anyone else with this issue, but for posterity, it looks as if there are regional variations of the chin unit which the device detects on boot. My original chin had the code 'GLB 32' on it, the one that didn't work had 'GLB 46' (I think). I specifically asked for one from eBay with a similar number to my original, which when it arrived was 'GLB 33'.
This worked, but only on the second reboot, once I'd reattached it.
Hope this helps anyone else in my position.
EDIT: Mods can mark thread as Solved if they want!
jackfacespoon said:
Having done some searching I bought a second replacement phone chin, same as the module I referenced above, which has solved the issue!
I can't find anyone else with this issue, but for posterity, it looks as if there are regional variations of the chin unit which the device detects on boot. My original chin had the code 'GLB 32' on it, the one that didn't work had 'GLB 46' (I think). I specifically asked for one from eBay with a similar number to my original, which when it arrived was 'GLB 33'.
This worked, but only on the second reboot, once I'd reattached it.
Hope this helps anyone else in my position.
EDIT: Mods can mark thread as Solved if they want!
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Dude, thanks for posting this! It's been happening to me for the last 4-5 weeks and I couldn't find any posts on this. Was it worth buying a new module? Has it lasted up until now? Thanks!