I have a Motorola Atrix 4G on Bell Mobility. Currently the phone will not boot at all. The phone is out of warranty.
When this started I began by searching through the xda forums and found several similar problems. Most pointed to the sleep-of-death or a charging adapter problem. I have tried charging with the Motorola adapter that came with the phone, a USB cable and the Motorola Lapdock. None of these have provided any happy. Each time I tried, I left the phone overnight, when I checked on it, the phone and battery were cold. I tested a known-working battery from another Atrix and the phone would still not boot.
Some other searches point to a factory cable. I bought one on Ebay however the phone will not boot. I tested the cable on a known-working Atrix and it works fine. I did notice that when I plug the factory cable in to my phone and in to my Windows 7 PC, it detects *something*. Under device manager I see an unknown device called "APX". So far Google and xda searches haven't been able to provide me with a correct answer.
When I plug in the regular USB cable the green LED turns on for a while, if I touch the power button, the green LED goes out. RSD Lite does not detect anything, I assume this is because the phone is not in RSD mode.
I have tried combinations of volume buttons/power button as well, both with the wall charger and with the factory cable. Nothing displays on the screen at all no matter what I've tried. The phone had the stock install from Bell however was rooted with SuperOneClick (obtained from xda forums and installed many months ago) and had no third-party apps on it.
This death seemed to start slowly, at first battery life was at times terrible, then it moved on to not wanting to power on for a while if the battery died or the phone was turned off when the battery was low. Removing/re-inserting the battery several times typically helped. Eventually the phone got so bad, when it booted it would just crash repeatedly with a message about motorola.home.something (sorry I don't remember exactly what). Hitting force close would just bring the message back up again. I left the phone off overnight and the next morning, R.I.P. my Atrix
I have access to Windows XP or 7 as well as Linux.
Any help would be appreciated. Also I apologize for the long-winded post, I'm trying to provide as much information as I can.
I had this problem to, I freaked out, what I needed to do was to get another Atrix (in this case my Uncles) and make sure that the battery in it is FULLY CHARGED, then I took out my battery (in the broken phone) and put in his, then I got a solid green LED, then I had to leave it on the charger overnight, after that the M would show, but that was it, so I then went into fastboot and flashed the ICS Leak, and ta-da.
Xerox98 said:
I had this problem to, I freaked out, what I needed to do was to get another Atrix (in this case my Uncles) and make sure that the battery in it is FULLY CHARGED, then I took out my battery (in the broken phone) and put in his, then I got a solid green LED, then I had to leave it on the charger overnight, after that the M would show, but that was it, so I then went into fastboot and flashed the ICS Leak, and ta-da.
Click to expand...
Click to collapse
I had tried that before, but I can't remember if I had charged the battery full. I'll give it a shot today, thanks!
jonbruce said:
I had tried that before, but I can't remember if I had charged the battery full. I'll give it a shot today, thanks!
Click to expand...
Click to collapse
I've tried that with no luck. I should also note that the factory cable bypasses the battery, potentially eliminating any battery problems.
It's possible that your phone is finished. The 'motorola.home' error is usually caused by something you've updated (google search?) but I would doubt that it would cause your phone to not even start up.
At this point, I might be inclined to open the phone up (http://www.ifixit.com/Teardown/Motorola+Atrix+4G+Teardown/4964/1) and see if you can see anything obvious?
barry_ said:
It's possible that your phone is finished. The 'motorola.home' error is usually caused by something you've updated (google search?) but I would doubt that it would cause your phone to not even start up.
At this point, I might be inclined to open the phone up <url removed so I could reply> and see if you can see anything obvious?
Click to expand...
Click to collapse
I will check that out tonight and report back, thanks!
jonbruce said:
I will check that out tonight and report back, thanks!
Click to expand...
Click to collapse
Nothing obvious when I took it apart, no visible damage or problems. Any other thoughts? I've been told to try ADB from a Linux box and see if it will do anything. I've started installing ADB but looking for more insight.
jonbruce said:
Nothing obvious when I took it apart, no visible damage or problems. Any other thoughts? I've been told to try ADB from a Linux box and see if it will do anything. I've started installing ADB but looking for more insight.
Click to expand...
Click to collapse
Update. I found this ... http://forum.xda-developers.com/showpost.php?p=11901016&postcount=75 and now instead of "APX" in Windows device manager, I have "NVIDIA USB Boot-recovery driver for Mobile devices".
It looks like NVFlash might be something I need next. In other news, the phone when plugged in via the factory cable, is actually very slightly warm. It's the first new sign of life I've seen in this thing for a few days.
jonbruce said:
Update. I found this ... http://forum.xda-developers.com/showpost.php?p=11901016&postcount=75 and now instead of "APX" in Windows device manager, I have "NVIDIA USB Boot-recovery driver for Mobile devices".
It looks like NVFlash might be something I need next. In other news, the phone when plugged in via the factory cable, is actually very slightly warm. It's the first new sign of life I've seen in this thing for a few days.
Click to expand...
Click to collapse
I've had no luck at all since my last reply. http://forum.xda-developers.com/showthread.php?t=1046994 seems to have something to do with my problem, but I'm not able to dig up a solid answer. As best as I can tell, I manged to hard brick the thing and I'm up the creek without a required paddle.
Any other thoughts on this would be great. Even if I'm able to ensure the device is wiped, I could send it in. There are work files on there (I know, I know, I'm an idiot) I can't have out in the wild.
Just bought a replacement Atrix for $100. It included three cases, three batteries, wall charger with cable, car dock and a metric ass-load of screen protectors.
I do want to thank everyone for offering help and ideas, it was a good learning experience!
jonbruce said:
Just bought a replacement Atrix for $100. It included three cases, three batteries, wall charger with cable, car dock and a metric ass-load of screen protectors.
I do want to thank everyone for offering help and ideas, it was a good learning experience!
Click to expand...
Click to collapse
I've just encountered this issue and cannot find a solution anywhere online. I've come to terms with my phones fate by now. Just wanted to ask where I could find this Atrix replacement for 100 w/ all the neat stuff you've listed above? Please advise
thanks
Cheekan
cheekan said:
I've just encountered this issue and cannot find a solution anywhere online. I've come to terms with my phones fate by now. Just wanted to ask where I could find this Atrix replacement for 100 w/ all the neat stuff you've listed above? Please advise
thanks
Cheekan
Click to expand...
Click to collapse
I found mine on Kijiji, luckily right in my city.
Hello, so much time searching for this on the web, spanish is my birth language... so i wanted to know some update from this of any of you if posible, thanks in advance.
i couldn't describe better the problem and situatiob, is exactly the same, same phone of course.
I was about to try to make a factory cable, so i ended here, i think is not going to help me then is that right?
PD: i don't know what more to do with the atrix, sell for parts, even that is difficult over here, and the services don't help either, i've tryied 2 of them already, only ignorance they have
Related
Alright so a friend of mine wanted me to upgrade his phone for him to the new radio and all that stuff.
I tried run the official installer but I got an error that the battery wasn't at least 50 percent.
I left it charging overnight, came this morning to see a red light on the device. It won't power on at all. If it's plugged into the USB on my XP system, windows finds a new "Data Interface" device.
Tried doin the resets with holding the camera and power button and all that with no luck.
I've flashed both my phone and my girlfriend's in the past without anything like this going on.. obviously since I didn't get any kind of flash actualy going, I don't think that had anything to do with it.
Anyone know what do with a phone in this condition?
Also, my friend hadn't activated his sprint phone yet, he got the phone brand new from ebay, and had it for about a month or so, but had an overdue sprint bill he had to pay before he could activate it.. so if he took it to the store would they replace it there for him even if it was never activated?
Thanks for any help.
soft set it that will work
Dc_striker said:
soft set it that will work
Click to expand...
Click to collapse
Is that just hitting the reset button? If so, I've tried that but it does nothing.. also tried that while holding the camera and power buttons but that does nothing as well.
If you're talking about something else, then please let me know.
Thanks.
Sorry for the double post, but I should also add that I put his battery into my phone and it works fine and shows 100% charge.
couple things here for debugging purposes.
Check your battery against your friend's for signs of abnormality. (especially leaks/contacts).
If all looks fine and it still doesnt work with your battery, you can try flashing with his battery (though that doesnt make much sense, but try it anyway just in case).
Since you say your phone works with his battery and not yours, it would lead one to assume you have a bad battery, though, you know what they say about assume, it makes an ass of u and me. ha. Anyway, try that and post results.
EDIT: See what happens when you put your battery in his phone, post results.
Psionfenix said:
couple things here for debugging purposes.
Check your battery against your friend's for signs of abnormality. (especially leaks/contacts).
If all looks fine and it still doesnt work with your battery, you can try flashing with his battery (though that doesnt make much sense, but try it anyway just in case).
Since you say your phone works with his battery and not yours, it would lead one to assume you have a bad battery, though, you know what they say about assume, it makes an ass of u and me. ha. Anyway, try that and post results.
EDIT: See what happens when you put your battery in his phone, post results.
Click to expand...
Click to collapse
Thanks for the reply.
Both batteries will work in my phone just fine and both show a full charge. Neither battery will work in his phone, and neither will power up the device.
Both show only the red light when plugged in.
Any ideas?
Ah, i read it slightly backwards. Sorry.
Ok, so when you put a battery in his phone a red light comes on and a blank screen? No noises or any type of error message? Check the contacts on the back of his phone and make sure they're nice and clean, Check the back of yours against his, I think these phones have that open port on them (i dont feel like actually taking mine apart to be sure), and make sure those aren't "shorted" out by anything. If everything looks perfect compared to yours, I'd say your best bet is the phone is broken. (assuming you've tried getting it into bootloader with no luck, softresting and hard resetting with no luck). Let me know what you find under the batteries.
When I have the battery only inside the device, it does nothing, no red light, no screen, nothing whatsoever no matter what I press.
When i plug it in, it does nothing as well, but if I hit the reset button, the red light comes on and stays on until I unplug it. If it's plugged into a USB port, windows detects "Data Interface" but finds no drivers.
I checked the contacts, they look pretty much the same as mine, no signs of corrosion or anything.
that's very odd.
We've ruled out the battery at least. (send me the spare, just kiddin).
When looking under the battery there isn't a little hole for a factory reset is there? (i havent looked under my battery since i got the thing).
If not, that sucks. If there is, push it and see if anything happens.
Otherwise, I can't think of much else aside from a broken phone. Defect of some sort perhaps. I'm going to browse my manual real fast to see if it says anything about a red light, i'll edit this post if i find anything.
Try installing different bootloaders on there to see if anything happens. Also, try the exit-bootloader program to see if that helps. I'm not sure but when my phone has a redlight, it usually means that something is wrong. If all else fails, make that dreadful call to Sprint's technical support. Their customer service is a joke but their technical support can be very helpful.
i cant find anything in my book about a red light. I would probably give Tech Support a call (and tell them to send me their book) and see if they know what it is.
But as the guy above said, try different bootloaders see if you can get anything at all.
have u tired your battery onto his phone or try to see if your computer picks up anything expect data device
I had this happen once, Try this...
1. Remove the battery.
2. Plug in wall charger.
3. Power the device. (this may not do anything)
4. Install battery and wait for yellow light.
5. Press reset button on bottom of phone.
If you still get a red light and no power after that, I would guess that the phone is defective.
X2K
Sorry to say, but the phone is bricked...good luck having sprint replace a phone that was bought on ebay.
Please read THE JTAG PROJECT
Greetings,
Please have a look at my thread and determine if this project appeals to you. Remember though, only submit it if you are totally sure that there is no fix for it any other way. Thanks.
hi, im having the same exact problem.. was there ever a fix for it?
thanks in advance
anyone? please helppp!! i just got this phone :[
ive had this happen twice since i got the phone. it happens right when i plug it into the charger, screen goes black and red light comes on. i found that taking out the battery for a little over 10 minutes while off the charger and it will come back on. havent had this happen since i got a replacement though.
Three days after I bought mine, this happened. Had done nothing with it (no third party software, nor rom changes). The tech said to let it sit on the charger over night, which did nothing. They replaced it for being DEFECTIVE.
Slack in my duties but not forgotten
Greetings all,
The symptoms described here are the classic where the bootloader has become corrupt. I am still working on it and have not given up, just had lots on the plate.
So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
Click to expand...
Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Click to expand...
Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
Click to expand...
Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium
Hey guys, im a regular over on the htc forums but not very used to samsungs and was wondering if i could get some clarification
Got this tablet from a friend to repair if i could. the tablet was in possession of my friends mother who is 60+ and careful with her tech. never drops it, always charges it on time. then device was never flashed or rooted in any way. It was handed to me already in apx mode and the back story was simply it wouldnt turn on any more. i asked if it was powered off while updating, or fully discharged or anything but was told no. it was just placed onto the charge when she went to bed and was non functional in the morning. as stated the device is in apx mode, i looked into it and the bootloader is locked so NVFlash is non functional. i have been trying the battery drain method but ive had the power button taped down for 3-4 days now with an otg cable plugged in and other stuff like pen drives etc connected to it to try drain the power to no avail. i got impatient and i tried the disconnect and reconnect the battery method (as the op stated that the battery drain and the battery pull method should have the same effect), but to no avail.
Im beginning to think that its seen its last days as the battery pull method has consistently failed, and i cannot seem to find a j-tag method anywhere.
so, am i correct in thinking that its just spare parts now? device has been OOW for quite a while now and given that the battery was fully charged prior to me obtaining it, it could take weeks to discharge.
If anyone with experience on this issue could chip in that would be great! cheers!
H.M.M
Simular issue, any fix yet
heavy_metal_man said:
Hey guys, im a regular over on the htc forums but not very used to samsungs and was wondering if i could get some clarification
Got this tablet from a friend to repair if i could. the tablet was in possession of my friends mother who is 60+ and careful with her tech. never drops it, always charges it on time. then device was never flashed or rooted in any way. It was handed to me already in apx mode and the back story was simply it wouldnt turn on any more. i asked if it was powered off while updating, or fully discharged or anything but was told no. it was just placed onto the charge when she went to bed and was non functional in the morning. as stated the device is in apx mode, i looked into it and the bootloader is locked so NVFlash is non functional. i have been trying the battery drain method but ive had the power button taped down for 3-4 days now with an otg cable plugged in and other stuff like pen drives etc connected to it to try drain the power to no avail. i got impatient and i tried the disconnect and reconnect the battery method (as the op stated that the battery drain and the battery pull method should have the same effect), but to no avail.
Im beginning to think that its seen its last days as the battery pull method has consistently failed, and i cannot seem to find a j-tag method anywhere.
so, am i correct in thinking that its just spare parts now? device has been OOW for quite a while now and given that the battery was fully charged prior to me obtaining it, it could take weeks to discharge.
If anyone with experience on this issue could chip in that would be great! cheers!
H.M.M
Click to expand...
Click to collapse
My P7510 is acting like it is bricked. It will not start. I tried the power button and volume combination and nothing works. I connect to my Windows 8 PC only see it in Device manager as "Other Device" as a APX without the drivers loaded. I have charged the device for hours on two different chargers.
It had 50% charge when my nephew was playing Angry Bird and he returned it in what I thought was just sleep mode. I tried turning it on 4 hours after I got it back and it would not come on. I figured the battery was dead so I charged it but to no avail.
It is not rooted and has the stock 4.0.4 Android version.
I cannot ask my nephew what he did because he is autistic and would be scared to deaf it he though he broke my tablet.
Any help is appreciated.
datastar said:
My P7510 is acting like it is bricked. It will not start. I tried the power button and volume combination and nothing works. I connect to my Windows 8 PC only see it in Device manager as "Other Device" as a APX without the drivers loaded. I have charged the device for hours on two different chargers.
It had 50% charge when my nephew was playing Angry Bird and he returned it in what I thought was just sleep mode. I tried turning it on 4 hours after I got it back and it would not come on. I figured the battery was dead so I charged it but to no avail.
It is not rooted and has the stock 4.0.4 Android version.
I cannot ask my nephew what he did because he is autistic and would be scared to deaf it he though he broke my tablet.
Any help is appreciated.
Click to expand...
Click to collapse
ive not had any luck, no one else has replied and nothing i have tried has helped.
heavy_metal_man said:
ive not had any luck, no one else has replied and nothing i have tried has helped.
Click to expand...
Click to collapse
I found another thread about removing back cover and disconnecting the battery for ten minutes. It worked for me http://forum.xda-developers.com/showthread.php?p=47342233#post47342233
thanks but ive tried that already no joy.
heavy_metal_man said:
Hey guys, im a regular over on the htc forums but not very used to samsungs and was wondering if i could get some clarification
Got this tablet from a friend to repair if i could. the tablet was in possession of my friends mother who is 60+ and careful with her tech. never drops it, always charges it on time. then device was never flashed or rooted in any way. It was handed to me already in apx mode and the back story was simply it wouldnt turn on any more. i asked if it was powered off while updating, or fully discharged or anything but was told no. it was just placed onto the charge when she went to bed and was non functional in the morning. as stated the device is in apx mode, i looked into it and the bootloader is locked so NVFlash is non functional. i have been trying the battery drain method but ive had the power button taped down for 3-4 days now with an otg cable plugged in and other stuff like pen drives etc connected to it to try drain the power to no avail. i got impatient and i tried the disconnect and reconnect the battery method (as the op stated that the battery drain and the battery pull method should have the same effect), but to no avail.
Im beginning to think that its seen its last days as the battery pull method has consistently failed, and i cannot seem to find a j-tag method anywhere.
so, am i correct in thinking that its just spare parts now? device has been OOW for quite a while now and given that the battery was fully charged prior to me obtaining it, it could take weeks to discharge.
If anyone with experience on this issue could chip in that would be great! cheers!
H.M.M
Click to expand...
Click to collapse
I think the reason nobody has replied because it looks like you did your homework and tried everything that would have been suggested. Unfortunately the battery disconnect is the last resort if it's not hardware. If it was software issues the battery disconnect should have worked AFAIK.
I had to send mine (GT-P7510) in for repair when it went into apx mode. Fortunately for me it was under warranty.
Just a thought, but have you left the battery disconnected for a day or more? Wondering if the tab is holding a charge some way with the battery not connected. Maybe connect something with the battery disconnected to drain all possible remaining charge from the tab. For a day or more even. I've seen stranger things happen even a few who where they said it just started working out of the blue. Not likely to help but might be worth a try.
EDIT-Just had another thought I remember one tab I fixed that was stuck in apx mode and removing the battery didn't help. I diconnected the battery and plugged into the charger held the power button and it booted. I let it do a full start before connecting the battery.
Can't remember for sure, but I may have held power+volume down. Could be worth a shot.
Sent from my GT-P5210 using XDA Premium HD app
This is, at least in my experience, the oddest crap for a phone to do.
Im working, phone is next to me on the charger. I receive and reply to a text, than a few minutes later press the top button on my mophie case to power the screen on to check the time, and it doesn't respond. At all, ever again.
I had been rooted and running CM for a solid few months without major issue. I had not made any changes, major or minor, to the phone in the previous several days.
At one point I plugged it into my computer. and got a message asking for QSUSB_Dload. (or something simiar). I tracked this down, downloaded and installed, with no change.
Im sending it back to HTC. In my reading I have come across posts from several people who had send unlocked phones in for this exact repair without issue.
I've also read a few people mentioning excessive time on a charger being the culprit, which got me thinking of the mophie juice pack. Before I use one again, I'd sure like to figure out what the bloody deal is.
MissDjinn said:
This is, at least in my experience, the oddest crap for a phone to do.
Im working, phone is next to me on the charger. I receive and reply to a text, than a few minutes later press the top button on my mophie case to power the screen on to check the time, and it doesn't respond. At all, ever again.
I had been rooted and running CM for a solid few months without major issue. I had not made any changes, major or minor, to the phone in the previous several days.
At one point I plugged it into my computer. and got a message asking for QSUSB_Dload. (or something simiar). I tracked this down, downloaded and installed, with no change.
Im sending it back to HTC. In my reading I have come across posts from several people who had send unlocked phones in for this exact repair without issue.
I've also read a few people mentioning excessive time on a charger being the culprit, which got me thinking of the mophie juice pack. Before I use one again, I'd sure like to figure out what the bloody deal is.
Click to expand...
Click to collapse
Need so much more info.
M7what?
CM10.what?
Hboot soff/on version?
What happened when you plugged it in?
What version of all the things?
Sent from my One using Tapatalk
ALL the things>?
Um...I didn't know anything came after the M7....? It's your standard HTC One, ATT. As it is now en route to the good folks at HTC, I cannot look at it to be sure.
Im fairly sure I was on CM10.2.
What other things would be important? I assure you I do not know the version number of all the apps that were on that bloody phone.
When I plugged it in, the computer made the I found something in my USB port noise...than just a second later played another noise. I had never ever heard it play that sound before.
It informed me that it was searching for those drivers I mentioned. When it couln't find them., I went out and got them installed. It didn't make a difference.
I tried to run the adb but it would not find the device. Small wonder, what with not having the proper drivers for it's current, jacked up state. I tried recovery., I tried mirroring the screen, nothing. the home and back lights are dead, LED is dead, screen is dead.
Yet., somehow, the computer recognizes something is there.
If anyone knows what the devil is did, I'd be pleased to know.
MissDjinn said:
Um...I didn't know anything came after the M7....? It's your standard HTC One, ATT. As it is now en route to the good folks at HTC, I cannot look at it to be sure.
Im fairly sure I was on CM10.2.
What other things would be important? I assure you I do not know the version number of all the apps that were on that bloody phone.
When I plugged it in, the computer made the I found something in my USB port noise...than just a second later played another noise. I had never ever heard it play that sound before.
It informed me that it was searching for those drivers I mentioned. When it couln't find them., I went out and got them installed. It didn't make a difference.
I tried to run the adb but it would not find the device. Small wonder, what with not having the proper drivers for it's current, jacked up state. I tried recovery., I tried mirroring the screen, nothing. the home and back lights are dead, LED is dead, screen is dead.
Yet., somehow, the computer recognizes something is there.
If anyone knows what the devil is did, I'd be pleased to know.
Click to expand...
Click to collapse
I'm wondering if the battery wasn't dead. Not enough people are coughing up the fastboot getvar to be sure.
Sent from my One using Tapatalk
Most assuredly...
TheEgonSpengler said:
I'm wondering if the battery wasn't dead. Not enough people are coughing up the fastboot getvar to be sure.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Most assuredly, the issue was not a dead battery. This I know to be true for several reasons --
60% charge when it went dead
On the OEM charger
left on the charger overnight with no change
no LED response when put on the charger.
MissDjinn said:
Most assuredly, the issue was not a dead battery. This I know to be true for several reasons --
60% charge when it went dead
On the OEM charger
left on the charger overnight with no change
no LED response when put on the charger.
Click to expand...
Click to collapse
The last charged state has nothing to do with the battery ability to discharge or recharge it can indicate the batteries health but is a piss poor measuring stick.
Batteries just go bad, 100% - 1% if a cell fails or something else goes wrong it's done no matter how much it's charged.
So no, you don't know unless you tested it.
TheEgonSpengler said:
I'm wondering if the battery wasn't dead. Not enough people are coughing up the fastboot getvar to be sure.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Sent from my One using Tapatalk
This morning I got in my car and plugged my phone in, turned on Waze and drove to work which everything was fine. I started to do some testing on my phone at work which was killing the battery so I plugged it in, but the light did not appear for charging. I tried plugging it into two different computers, wall outlet, and different cords. I tried a co-workers phone on my cord and his started charging with no problems both connected to the PC and wall outlet. I cleaned the USB port on the phone thinking their maybe some dirt and build up in there, but still no love. Tried simulating a battery pull, flashing a ROM, and doing a restore...again no love. So I am guessing either the battery or the port is bad, even though the cable clips into place and is not loose.
My question I guess is: I have insurance on the phone, but do I need to RUU the phone in order to get the work done or will Sprint not care? I don't want to RUU and not be able to unlock and root again, but at the same time....I need a working phone. Also, if I missed something in my troubleshooting that someone has had success with for the same issue, please let me know.
Here is an early Thank You for those that may have suggestions or advice.
bdiddled said:
This morning I got in my car and plugged my phone in, turned on Waze and drove to work which everything was fine. I started to do some testing on my phone at work which was killing the battery so I plugged it in, but the light did not appear for charging. I tried plugging it into two different computers, wall outlet, and different cords. I tried a co-workers phone on my cord and his started charging with no problems both connected to the PC and wall outlet. I cleaned the USB port on the phone thinking their maybe some dirt and build up in there, but still no love. Tried simulating a battery pull, flashing a ROM, and doing a restore...again no love. So I am guessing either the battery or the port is bad, even though the cable clips into place and is not loose.
My question I guess is: I have insurance on the phone, but do I need to RUU the phone in order to get the work done or will Sprint not care? I don't want to RUU and not be able to unlock and root again, but at the same time....I need a working phone. Also, if I missed something in my troubleshooting that someone has had success with for the same issue, please let me know.
Here is an early Thank You for those that may have suggestions or advice.
Click to expand...
Click to collapse
Hey bud. First thing I would do is flash the latest stable TWRP for the phone. Then boot to recovery and see if it will charge.
If not, try flashing a stock kernel and see if that fixes the issue.
If it still has problems, I would be willing to bet it is hardware related be it the board, port, or battery.
If you are S=OFF, you will be able to root and unlock just fine. I don't know the carriers policies, but it's always safe to be RUU if you intend to do a Insurance claim. Make sure all your internal memory is backed up prior to flashing a RUU.
I found out the usb port on the phone is bad, but if I plug it in halfway the phone will charge. Thanks for the response and suggestion neo.
bdiddled said:
I found out the usb port on the phone is bad, but if I plug it in halfway the phone will charge. Thanks for the response and suggestion neo.
Click to expand...
Click to collapse
I've had that problem a few times too. Followed these instructions (found somewhere else) and it's corrected it every time:
1. Power phone off
2. Put on charger for at least ten minutes (does not appear to be charging, but that was the instruction)
3. Hold both the volume up and power buttons at the same time for at least two minutes (phone goes into kind of a boot loop)
4. Release both and phone reboots and charging works again
For me it fixed the "messing with the USB plug"
At least worth a try.
tlarm said:
I've had that problem a few times too. Followed these instructions (found somewhere else) and it's corrected it every time:
1. Power phone off
2. Put on charger for at least ten minutes (does not appear to be charging, but that was the instruction)
3. Hold both the volume up and power buttons at the same time for at least two minutes (phone goes into kind of a boot loop)
4. Release both and phone reboots and charging works again
For me it fixed the "messing with the USB plug"
At least worth a try.
Click to expand...
Click to collapse
I have not heard of this one before. I will give this a try, see what happens and report back. Thanks.
tlarm said:
I've had that problem a few times too. Followed these instructions (found somewhere else) and it's corrected it every time:
1. Power phone off
2. Put on charger for at least ten minutes (does not appear to be charging, but that was the instruction)
3. Hold both the volume up and power buttons at the same time for at least two minutes (phone goes into kind of a boot loop)
4. Release both and phone reboots and charging works again
For me it fixed the "messing with the USB plug"
At least worth a try.
Click to expand...
Click to collapse
Unfortunately this did not work for me, but thanks for the suggestion.
bdiddled said:
Unfortunately this did not work for me, but thanks for the suggestion.
Click to expand...
Click to collapse
Sorry that didn't work. I always hate giving up, especially when it's usually a mess I've caused. Hahaha but anyway, if things are straightening out when I have issues, I go back and flash the stock android rom, I'm on Verizon and use the deodexed one in another post on here. Seems as though using the rom designed for the phone cures a lot of ills (imagine that). Again, unless your set on sending it back (personally I hate the hassle of that) I'd give that a try too along with doing the button holding thing too if just flashing the rom doesn't correct it. Good luck whichever you decide!
tlarm said:
Sorry that didn't work. I always hate giving up, especially when it's usually a mess I've caused. Hahaha but anyway, if things are straightening out when I have issues, I go back and flash the stock android rom, I'm on Verizon and use the deodexed one in another post on here. Seems as though using the rom designed for the phone cures a lot of ills (imagine that). Again, unless your set on sending it back (personally I hate the hassle of that) I'd give that a try too along with doing the button holding thing too if just flashing the rom doesn't correct it. Good luck whichever you decide!
Click to expand...
Click to collapse
Well I ran an RUU yesterday and had no luck, until I found plugging it in halfway got it to charge. I have tried everything that I can think of along with neo and your suggestions, but the port is just bad. So I am hoping it will hold off until the end of the month when the m9 comes out and I am able to upgrade. So I will ride it out till it completely stops charging or I get a new phone. I do appreciate your suggestions and help though.
bdiddled said:
Well I ran an RUU yesterday and had no luck, until I found plugging it in halfway got it to charge. I have tried everything that I can think of along with neo and your suggestions, but the port is just bad. So I am hoping it will hold off until the end of the month when the m9 comes out and I am able to upgrade. So I will ride it out till it completely stops charging or I get a new phone. I do appreciate your suggestions and help though.
Click to expand...
Click to collapse
If you have insurance they should cover that... Also if your have Verizon the extended warranty may cover it.
TapPed fRom mY HTC OnE mAx