[Q] Phone Wont Charge - HTC One Max

This morning I got in my car and plugged my phone in, turned on Waze and drove to work which everything was fine. I started to do some testing on my phone at work which was killing the battery so I plugged it in, but the light did not appear for charging. I tried plugging it into two different computers, wall outlet, and different cords. I tried a co-workers phone on my cord and his started charging with no problems both connected to the PC and wall outlet. I cleaned the USB port on the phone thinking their maybe some dirt and build up in there, but still no love. Tried simulating a battery pull, flashing a ROM, and doing a restore...again no love. So I am guessing either the battery or the port is bad, even though the cable clips into place and is not loose.
My question I guess is: I have insurance on the phone, but do I need to RUU the phone in order to get the work done or will Sprint not care? I don't want to RUU and not be able to unlock and root again, but at the same time....I need a working phone. Also, if I missed something in my troubleshooting that someone has had success with for the same issue, please let me know.
Here is an early Thank You for those that may have suggestions or advice.

bdiddled said:
This morning I got in my car and plugged my phone in, turned on Waze and drove to work which everything was fine. I started to do some testing on my phone at work which was killing the battery so I plugged it in, but the light did not appear for charging. I tried plugging it into two different computers, wall outlet, and different cords. I tried a co-workers phone on my cord and his started charging with no problems both connected to the PC and wall outlet. I cleaned the USB port on the phone thinking their maybe some dirt and build up in there, but still no love. Tried simulating a battery pull, flashing a ROM, and doing a restore...again no love. So I am guessing either the battery or the port is bad, even though the cable clips into place and is not loose.
My question I guess is: I have insurance on the phone, but do I need to RUU the phone in order to get the work done or will Sprint not care? I don't want to RUU and not be able to unlock and root again, but at the same time....I need a working phone. Also, if I missed something in my troubleshooting that someone has had success with for the same issue, please let me know.
Here is an early Thank You for those that may have suggestions or advice.
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Click to collapse
Hey bud. First thing I would do is flash the latest stable TWRP for the phone. Then boot to recovery and see if it will charge.
If not, try flashing a stock kernel and see if that fixes the issue.
If it still has problems, I would be willing to bet it is hardware related be it the board, port, or battery.
If you are S=OFF, you will be able to root and unlock just fine. I don't know the carriers policies, but it's always safe to be RUU if you intend to do a Insurance claim. Make sure all your internal memory is backed up prior to flashing a RUU.

I found out the usb port on the phone is bad, but if I plug it in halfway the phone will charge. Thanks for the response and suggestion neo.

bdiddled said:
I found out the usb port on the phone is bad, but if I plug it in halfway the phone will charge. Thanks for the response and suggestion neo.
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Click to collapse
I've had that problem a few times too. Followed these instructions (found somewhere else) and it's corrected it every time:
1. Power phone off
2. Put on charger for at least ten minutes (does not appear to be charging, but that was the instruction)
3. Hold both the volume up and power buttons at the same time for at least two minutes (phone goes into kind of a boot loop)
4. Release both and phone reboots and charging works again
For me it fixed the "messing with the USB plug"
At least worth a try.

tlarm said:
I've had that problem a few times too. Followed these instructions (found somewhere else) and it's corrected it every time:
1. Power phone off
2. Put on charger for at least ten minutes (does not appear to be charging, but that was the instruction)
3. Hold both the volume up and power buttons at the same time for at least two minutes (phone goes into kind of a boot loop)
4. Release both and phone reboots and charging works again
For me it fixed the "messing with the USB plug"
At least worth a try.
Click to expand...
Click to collapse
I have not heard of this one before. I will give this a try, see what happens and report back. Thanks.

tlarm said:
I've had that problem a few times too. Followed these instructions (found somewhere else) and it's corrected it every time:
1. Power phone off
2. Put on charger for at least ten minutes (does not appear to be charging, but that was the instruction)
3. Hold both the volume up and power buttons at the same time for at least two minutes (phone goes into kind of a boot loop)
4. Release both and phone reboots and charging works again
For me it fixed the "messing with the USB plug"
At least worth a try.
Click to expand...
Click to collapse
Unfortunately this did not work for me, but thanks for the suggestion.

bdiddled said:
Unfortunately this did not work for me, but thanks for the suggestion.
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Click to collapse
Sorry that didn't work. I always hate giving up, especially when it's usually a mess I've caused. Hahaha but anyway, if things are straightening out when I have issues, I go back and flash the stock android rom, I'm on Verizon and use the deodexed one in another post on here. Seems as though using the rom designed for the phone cures a lot of ills (imagine that). Again, unless your set on sending it back (personally I hate the hassle of that) I'd give that a try too along with doing the button holding thing too if just flashing the rom doesn't correct it. Good luck whichever you decide!

tlarm said:
Sorry that didn't work. I always hate giving up, especially when it's usually a mess I've caused. Hahaha but anyway, if things are straightening out when I have issues, I go back and flash the stock android rom, I'm on Verizon and use the deodexed one in another post on here. Seems as though using the rom designed for the phone cures a lot of ills (imagine that). Again, unless your set on sending it back (personally I hate the hassle of that) I'd give that a try too along with doing the button holding thing too if just flashing the rom doesn't correct it. Good luck whichever you decide!
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Click to collapse
Well I ran an RUU yesterday and had no luck, until I found plugging it in halfway got it to charge. I have tried everything that I can think of along with neo and your suggestions, but the port is just bad. So I am hoping it will hold off until the end of the month when the m9 comes out and I am able to upgrade. So I will ride it out till it completely stops charging or I get a new phone. I do appreciate your suggestions and help though.

bdiddled said:
Well I ran an RUU yesterday and had no luck, until I found plugging it in halfway got it to charge. I have tried everything that I can think of along with neo and your suggestions, but the port is just bad. So I am hoping it will hold off until the end of the month when the m9 comes out and I am able to upgrade. So I will ride it out till it completely stops charging or I get a new phone. I do appreciate your suggestions and help though.
Click to expand...
Click to collapse
If you have insurance they should cover that... Also if your have Verizon the extended warranty may cover it.
TapPed fRom mY HTC OnE mAx

Related

Just got my S2, but it won't turn on! :(

So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
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Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Click to expand...
Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
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Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium

Atrix won't boot - even with factory cable

I have a Motorola Atrix 4G on Bell Mobility. Currently the phone will not boot at all. The phone is out of warranty.
When this started I began by searching through the xda forums and found several similar problems. Most pointed to the sleep-of-death or a charging adapter problem. I have tried charging with the Motorola adapter that came with the phone, a USB cable and the Motorola Lapdock. None of these have provided any happy. Each time I tried, I left the phone overnight, when I checked on it, the phone and battery were cold. I tested a known-working battery from another Atrix and the phone would still not boot.
Some other searches point to a factory cable. I bought one on Ebay however the phone will not boot. I tested the cable on a known-working Atrix and it works fine. I did notice that when I plug the factory cable in to my phone and in to my Windows 7 PC, it detects *something*. Under device manager I see an unknown device called "APX". So far Google and xda searches haven't been able to provide me with a correct answer.
When I plug in the regular USB cable the green LED turns on for a while, if I touch the power button, the green LED goes out. RSD Lite does not detect anything, I assume this is because the phone is not in RSD mode.
I have tried combinations of volume buttons/power button as well, both with the wall charger and with the factory cable. Nothing displays on the screen at all no matter what I've tried. The phone had the stock install from Bell however was rooted with SuperOneClick (obtained from xda forums and installed many months ago) and had no third-party apps on it.
This death seemed to start slowly, at first battery life was at times terrible, then it moved on to not wanting to power on for a while if the battery died or the phone was turned off when the battery was low. Removing/re-inserting the battery several times typically helped. Eventually the phone got so bad, when it booted it would just crash repeatedly with a message about motorola.home.something (sorry I don't remember exactly what). Hitting force close would just bring the message back up again. I left the phone off overnight and the next morning, R.I.P. my Atrix
I have access to Windows XP or 7 as well as Linux.
Any help would be appreciated. Also I apologize for the long-winded post, I'm trying to provide as much information as I can.
I had this problem to, I freaked out, what I needed to do was to get another Atrix (in this case my Uncles) and make sure that the battery in it is FULLY CHARGED, then I took out my battery (in the broken phone) and put in his, then I got a solid green LED, then I had to leave it on the charger overnight, after that the M would show, but that was it, so I then went into fastboot and flashed the ICS Leak, and ta-da.
Xerox98 said:
I had this problem to, I freaked out, what I needed to do was to get another Atrix (in this case my Uncles) and make sure that the battery in it is FULLY CHARGED, then I took out my battery (in the broken phone) and put in his, then I got a solid green LED, then I had to leave it on the charger overnight, after that the M would show, but that was it, so I then went into fastboot and flashed the ICS Leak, and ta-da.
Click to expand...
Click to collapse
I had tried that before, but I can't remember if I had charged the battery full. I'll give it a shot today, thanks!
jonbruce said:
I had tried that before, but I can't remember if I had charged the battery full. I'll give it a shot today, thanks!
Click to expand...
Click to collapse
I've tried that with no luck. I should also note that the factory cable bypasses the battery, potentially eliminating any battery problems.
It's possible that your phone is finished. The 'motorola.home' error is usually caused by something you've updated (google search?) but I would doubt that it would cause your phone to not even start up.
At this point, I might be inclined to open the phone up (http://www.ifixit.com/Teardown/Motorola+Atrix+4G+Teardown/4964/1) and see if you can see anything obvious?
barry_ said:
It's possible that your phone is finished. The 'motorola.home' error is usually caused by something you've updated (google search?) but I would doubt that it would cause your phone to not even start up.
At this point, I might be inclined to open the phone up <url removed so I could reply> and see if you can see anything obvious?
Click to expand...
Click to collapse
I will check that out tonight and report back, thanks!
jonbruce said:
I will check that out tonight and report back, thanks!
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Click to collapse
Nothing obvious when I took it apart, no visible damage or problems. Any other thoughts? I've been told to try ADB from a Linux box and see if it will do anything. I've started installing ADB but looking for more insight.
jonbruce said:
Nothing obvious when I took it apart, no visible damage or problems. Any other thoughts? I've been told to try ADB from a Linux box and see if it will do anything. I've started installing ADB but looking for more insight.
Click to expand...
Click to collapse
Update. I found this ... http://forum.xda-developers.com/showpost.php?p=11901016&postcount=75 and now instead of "APX" in Windows device manager, I have "NVIDIA USB Boot-recovery driver for Mobile devices".
It looks like NVFlash might be something I need next. In other news, the phone when plugged in via the factory cable, is actually very slightly warm. It's the first new sign of life I've seen in this thing for a few days.
jonbruce said:
Update. I found this ... http://forum.xda-developers.com/showpost.php?p=11901016&postcount=75 and now instead of "APX" in Windows device manager, I have "NVIDIA USB Boot-recovery driver for Mobile devices".
It looks like NVFlash might be something I need next. In other news, the phone when plugged in via the factory cable, is actually very slightly warm. It's the first new sign of life I've seen in this thing for a few days.
Click to expand...
Click to collapse
I've had no luck at all since my last reply. http://forum.xda-developers.com/showthread.php?t=1046994 seems to have something to do with my problem, but I'm not able to dig up a solid answer. As best as I can tell, I manged to hard brick the thing and I'm up the creek without a required paddle.
Any other thoughts on this would be great. Even if I'm able to ensure the device is wiped, I could send it in. There are work files on there (I know, I know, I'm an idiot) I can't have out in the wild.
Just bought a replacement Atrix for $100. It included three cases, three batteries, wall charger with cable, car dock and a metric ass-load of screen protectors.
I do want to thank everyone for offering help and ideas, it was a good learning experience!
jonbruce said:
Just bought a replacement Atrix for $100. It included three cases, three batteries, wall charger with cable, car dock and a metric ass-load of screen protectors.
I do want to thank everyone for offering help and ideas, it was a good learning experience!
Click to expand...
Click to collapse
I've just encountered this issue and cannot find a solution anywhere online. I've come to terms with my phones fate by now. Just wanted to ask where I could find this Atrix replacement for 100 w/ all the neat stuff you've listed above? Please advise
thanks
Cheekan
cheekan said:
I've just encountered this issue and cannot find a solution anywhere online. I've come to terms with my phones fate by now. Just wanted to ask where I could find this Atrix replacement for 100 w/ all the neat stuff you've listed above? Please advise
thanks
Cheekan
Click to expand...
Click to collapse
I found mine on Kijiji, luckily right in my city.
Hello, so much time searching for this on the web, spanish is my birth language... so i wanted to know some update from this of any of you if posible, thanks in advance.
i couldn't describe better the problem and situatiob, is exactly the same, same phone of course.
I was about to try to make a factory cable, so i ended here, i think is not going to help me then is that right?
PD: i don't know what more to do with the atrix, sell for parts, even that is difficult over here, and the services don't help either, i've tryied 2 of them already, only ignorance they have

[Q] How dead is my phone?

Walking out of work yesterday, I swapped my dying battery for my freshly charged one, and powered up the phone. I see the Samsung logo pop up, and then the CyanogenMod wheel start spinning, so I slip it in my pocket. I pull it out a couple of minutes later to check something, and the screen is black. I press the power button a few more times, and the Samsung logo shows up again. Apparently my phone was off. So I wait on it to boot up, but it never leaves the Samsung logo. It sits, and sits, and sits...for a good 30-45 seconds, it sits on that screen. And then it goes black. I try again, but nothing happens. I switch back to the dying-but-not-dead battery, still nothing. I leave it to sit on the seat of the car with no battery for the drive home, and try again. Nothing. I leave it to sit on the charger for a couple of hours, both with and without a battery. Nothing. I leave it "charging" overnight. It's warm in the morning, but still nothing. I can pull the battery and put it back in, hit the button, and a little while later it will heat up, as if it's running and something's hitting the CPU...but no vibrations from the phone, no sounds, no anything at all, other than the heat. I tried my jig just now, as it was in my desk at work. More nothing. The phone is cold, the battery is cold, it might as well be a rock.
So...any chance of saving this thing? I'm really hoping to hold out for Black Friday sales to replace it with an S4 or something. If I can get this thing to last me another two months, I'll be happy. If it goes belly up November 30, that's fine. I just hope I can make it last until then. I already had to throw down $50 to get my wife a limp-along phone off Craigslist...am I going to be stuck doing the same for me?
First see if you can boot into recovery and perform a wipe data/factory reset. If not, see if you can get into download mode. If you can, flash back to stock and see if that lets it boot. In any event, you should perform a wipe data/factory reset at the earliest possible moment, even if you have to reflash the firmware first. If you can get back to stock, you should be able to reinstall your custom firmware.
So far I can't convince it to acknowledge that it's even on. The only sign it's not 100% dead is that it warms up when plugged in. I have no idea if it's actually doing anything other than sending juice to the battery because there's nothing on the screen and no vibrations or sound to alert me that it's doing anything at all.
:-/
I'll add that my computer doesn't acknowledge the phone's existence. Linux desktop, lsusb shows nothing remotely Android/Samsung related. Granted, a failing microUSB port on the phone isn't helping, so I don't know how valid this particular test is.
So u are in the need to enter the fast boot mode or else try the official firmware installation by the help of SD card.....
Hit thanks if this helped you...
Sent from my Xperia U using xda app-developers app
...could you explain either of those? Fastboot, from what I can tell, is an HTC thing, and has nothing to do with Samsung phones in general nor the i777 in particular. As for firmware installation, is there a way to do this without any screen, PC connection, or feedback from the phone whatsoever?
nd_geek said:
...could you explain either of those? Fastboot, from what I can tell, is an HTC thing, and has nothing to do with Samsung phones in general nor the i777 in particular. As for firmware installation, is there a way to do this without any screen, PC connection, or feedback from the phone whatsoever?
Click to expand...
Click to collapse
Some Samsung phones have fast boot. I think the S4 does. The I777 does not.
If you can get the phone into download mode, (and if your usb connection is working, which I think from what you said may be in question,) then you can use the Samsung tool, Odin3, to flash firmware. You would have to use a Windows computer since Odin does not work on Linux.
I think your main problem is that you have a failing USB port. You should consider buying a replacement and putting it in yourself. It is supposed to be fairly easy. Once you have that working, you should be able to recover your phone.
Could it be possible that whatever it was trying to run drained the battery and now it's just refusing to charge? I had almost an exact same situation happen to me. I ended up having to buy a cheapo external battery charger from amazon to charge the battery and finally get it to boot.
creepyncrawly said:
Some Samsung phones have fast boot. I think the S4 does. The I777 does not.
If you can get the phone into download mode, (and if your usb connection is working, which I think from what you said may be in question,) then you can use the Samsung tool, Odin3, to flash firmware. You would have to use a Windows computer since Odin does not work on Linux.
I think your main problem is that you have a failing USB port. You should consider buying a replacement and putting it in yourself. It is supposed to be fairly easy. Once you have that working, you should be able to recover your phone.
Click to expand...
Click to collapse
Sadly, download mode doesn't seem likely. The phone is basically functionally a rock, with the limitation that it's probably easier to break than a rock. I may venture down the replacement USB road, although I'm a bit leery of spending money on the device, given that it won't even power on.
cicatriz63 said:
Could it be possible that whatever it was trying to run drained the battery and now it's just refusing to charge? I had almost an exact same situation happen to me. I ended up having to buy a cheapo external battery charger from amazon to charge the battery and finally get it to boot.
Click to expand...
Click to collapse
That's what I initially suspected, but I actually have a Samsung charger I bought off Amazon that came with a spare battery, and I've charged both batteries with it to full capacity. What does appear to be happening is that when it's generating heat, it's actually discharging the battery rather than charging, as a battery pulled from the phone takes much longer to charge on the external charger than one that has been charged from the charger, pulled, let sit, and put back in the charger. It's possible the phone refuses to power on until it can charge, though, because I too have had that issue in the past, and the only solution was to let it sit on the charger for a few hours. The first half-hour or so, nothing happened, but then eventually I'd get the battery charge animation. Sadly, letting the phone sit overnight did nothing this time around.
nd_geek said:
Sadly, download mode doesn't seem likely. The phone is basically functionally a rock, with the limitation that it's probably easier to break than a rock. I may venture down the replacement USB road, although I'm a bit leery of spending money on the device, given that it won't even power on.
That's what I initially suspected, but I actually have a Samsung charger I bought off Amazon that came with a spare battery, and I've charged both batteries with it to full capacity. What does appear to be happening is that when it's generating heat, it's actually discharging the battery rather than charging, as a battery pulled from the phone takes much longer to charge on the external charger than one that has been charged from the charger, pulled, let sit, and put back in the charger. It's possible the phone refuses to power on until it can charge, though, because I too have had that issue in the past, and the only solution was to let it sit on the charger for a few hours. The first half-hour or so, nothing happened, but then eventually I'd get the battery charge animation. Sadly, letting the phone sit overnight did nothing this time around.
Click to expand...
Click to collapse
So not even recovery mode works?
azeem40 said:
So not even recovery mode works?
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The phone doesn't power on. If I plug it in, it gets warm, but other than that, it shows no signs of life.
You've tried plugging it into the computer without battery in case power button went dead?
Sent from my GT-p511x

[Q] won't turn on , won't charge

hello guyz
Sorry for my bad english .
I''m here cuz my htc one max was out of charge ,
and when i plugged it to charge it won't charge ,
i tried to open it and same
#i tried to open it with recovery mode and smae
#led light not working too
#i tried different chargers with different outlits .
what to do plz ?
Constantly mess with all button combos when its plugged in. Try holding both vol buttons and power for example...
Jiggity Janx said:
Constantly mess with all button combos when its plugged in. Try holding both vol buttons and power for example...
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i didn't work , same
Same here, vzw Htc One max no charge, no power....
One foggy hungover little extra bad on me. Was firewater s-off with temporary root, twrp 2
6.3 recovery flashed fine but never had SU commands only SH. In a hungover haze I noticed twrp had 2.7 open recovery out and without due thought I downloaded it to update the recovery. I blatantly force flashed the zip from my phone using CWMR. foolish of me straight out, no excuses. Phone rebooted twrp recovery flashed 2.7 zip and then power dropped immediately. Will not power up/charge.
I got the USB/DLOAD message. Been reading every since to self fix . Would appreciate advice on proper path to take. I've been reading on one hand since it was S-Off it possibly blew the LCD and no bueno brick city. Yet I've also seen success with flashing the RUU as a possible. Other option I found so far was run the JTAG method with Ubuntu and/or try shorting the 2/5 pins with 300k resister.
I'm not concerned about warranty, I would really appreciate anyone who has the time to respond and experience with this indescretion. I would prefer not to damage it further with incorrect fixes if possible. I believe i just jacked my boot image and need to use the RUU method unless the LCD was blown from over clocked over voting .
Direction on the correct method if any is appreciated. I'm completely open to answer questions i may not have addressed. Totally thoughtless and my fault yet I'm very clear on what I did to cause it. Many years electronics repair, still medicore Linnux skills so please go easy on me there. I just need the correct path if known. Im a big boy and fully capable of learning it on my own so no need for you to feel you have to list script and hold my hand.... but a good ass chewing is never out of line ") Thanks for any experience you wish to share.
someone help please ?
Phones dead, no led, no charging, no button combo brings it back. Everything worked great, plugged it in Friday night like always, wake up Saturday to find it was off while on the charger. The cable and charger that it came with, and girlfriends DNA charges on it no problem. Took it to Verizon and they tried a few things, nothing they did helped, like I was surprised. So they are sending me one, but I want to know what happened and how to fix it. This seems to be a common problem, but it seems most people at least get it to power back on at one point.
Exactly what was happen to me some time ago.The only solution i found is to open case and charge the battery about 10 seconds.I advise you to use usb port of your computer to charge it. Btw if you let it drain to zero you will have to do this procedure again

[Q] Soft bricked(?) DNA, can't get into bootloader... Please HELP!!

Hey guys,
So I've had my DNA for almost 1 1/2 years, and just recently decided to root and flash CM 11 and CWM recovery onto it. Now, everything went fine, except a month later, I was listing to music on Pandora, and my phone crashed (it has a few times before since it wasn't a stable release, but always boots back up in like 5 mins), but this time it never booted back up. I let it sit in the charger over night, but got nothing, not even an orange light. So I decided that, since it was broken anyways, to go ahead and take the entire phone apart and reassemble it. And after the second time, it turned back on (by plugging it into my computer at the same time of holing down the power button). But an hour later, the battery died, and I couldn't get to the charger in time, so it shut off. Now, I've tried everything that I have before, and also took it to a repair shop, but never got any life out of it again. Does anyone have any ideas about whats wrong? Is it fixable? I've also herd of a type of USB jig for Samsung phones that can put an unresponsive phone into 'download mode', is there some kind of equivalent of that for the DNA? Any help is appreciated!
Thanks!
Cman1468 said:
Hey guys,
So I've had my DNA for almost 1 1/2 years, and just recently decided to root and flash CM 11 and CWM recovery onto it. Now, everything went fine, except a month later, I was listing to music on Pandora, and my phone crashed (it has a few times before since it wasn't a stable release, but always boots back up in like 5 mins), but this time it never booted back up. I let it sit in the charger over night, but got nothing, not even an orange light. So I decided that, since it was broken anyways, to go ahead and take the entire phone apart and reassemble it. And after the second time, it turned back on (by plugging it into my computer at the same time of holing down the power button). But an hour later, the battery died, and I couldn't get to the charger in time, so it shut off. Now, I've tried everything that I have before, and also took it to a repair shop, but never got any life out of it again. Does anyone have any ideas about whats wrong? Is it fixable? I've also herd of a type of USB jig for Samsung phones that can put an unresponsive phone into 'download mode', is there some kind of equivalent of that for the DNA? Any help is appreciated!
Thanks!
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It's your recovery. Try the most recent twrp instead. I've had this issue with my rezound and DNA and it's scary for sure. If you find a way to power on your device immediately change recoveries. Some are touchy on charging a dead phone.
iHateWebOS said:
It's your recovery. Try the most recent twrp instead. I've had this issue with my rezound and DNA and it's scary for sure. If you find a way to power on your device immediately change recoveries. Some are touchy on charging a dead phone.
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Would maybe trying to charge the battery outside of the phone work? If so, how would I go about that? A friend of mine has a Lipo charger for RC cars, could I make some kind of jig to charge the DNA's battery with that?
EDIT: Found out he has a supper high end lipo charger that is programmable, so could I charge it with that if I can get the battery hooked up right?
Cman1468 said:
Would maybe trying to charge the battery outside of the phone work? If so, how would I go about that? A friend of mine has a Lipo charger for RC cars, could I make some kind of jig to charge the DNA's battery with that?
EDIT: Found out he has a supper high end lipo charger that is programmable, so could I charge it with that if I can get the battery hooked up right?
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Click to collapse
You could to irreversible damage to the battery if you do the settings wrong, or hook it up incorrectly. You can get a replacement battery online for pretty cheap. I suggest that than possibly having a small explosion from charging a battery in a way not suggested. After you get the phone back on, immediately fastboot flash a different recovery as @iHateWebOS said.
New batteries come half charged (40-60%) out of the box as that is the suggested storage capacity for batteries to ensure long shelf life.
Sent from my HTC6500LVWBLU using XDA Free mobile app
Okay, just ordered a new battery, should be here between the 10th and the 20th. Hopefully this works
HOLY ****, IT WORKED!!!!!! My DNA booted!!! Thanks so much guys!!!! Which recovery would you guys recommend?
EDIT: So I flashed on twrp, and it won't charge with the original battery in it, so does that mean if the new battery dies, my phone won't boot again? If so, which recovery should I flash to prevent that?
Okay, update. So I tried updating my DNA to the latest snapshot of Cyanogen mod (was at m6, going to m11), and the recovery failed, so now I'm soft-bricked... I'm trying to flash on the old m6 snapshot I have on it, but it keeps failing. Also, the recovery won' t support external storage, so I can't flash on m11 from my flash drive... What should I do?
EDIT: Okay, just found out that I was running the 2.4 beta of twrp, so I'm trying the latest 2.8.0.2, Ima see if that does anything
EDIT: YAY, flashing the latest recovery worked!! so now everything is working properly, except the digitizer, since I ripped the ribbon cable a little, but I already ordered a new one
Okay, so I accidentally let the battery drain, and now I'm at square 1 again. Does anyone have the pin-out schematics for the battery on the DNA so I can make a jig to charge it?
Thanks!

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