recently i had battery problem, it's drain by it self without turnning on, i try to connect with keyboard it seem charging (green light) but i cannot turnning it on, i must connect with cable cord and charged all night while it's charging i heard a noise like my battery is drain (on pad that it's off) and i cannot turn on the pad because dispaly show red battery, i must connect with cable cord to turning on afther must wait circa half hour, did somebody have my problem too and how to fix it.
ps. firmware stock Version V9.4.2.21(WW) , Rooted
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
jetbruceli said:
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
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let us know how it goes. Asus may of had a change of heart concerning unlocked users based on the conditions of what's defective. good luck.
Will do. I told them several times it was unlocked but that has nothing to do with the condition of the battery I suppose. I guess if they say I owe some money for the repair then we will see right? Don't really care to be honest. I just want it fixed so I can go back to flashing new roms
They know it's unlocked the minute you provide the serial #. You don't have to tell them.
im having some of the same problems with my TF201prime my keyboard isn't charging for some reson which im not sure of my top tablet is charged to 100% but as im typing this my keyboard is running low & not charging WHY ? im thinking of getting another charger if that doesnt work im calling ASUS plus im unlocked i hope thy still help me if anyone knows whats going on with this please respond thank you plus the chargers are some of the cheapest made its really bad especially for the amount of money these things cost
jetbruceli said:
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
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Click to collapse
Asus will support you even unlocked rooted or whatever.. but if the cause of the fault is anything to do with software, its just not covered by the warrenty..
Well just got an email saying its being shipped back to me. Woo hoo! I was monitoring the repair via their website and they had repairs complete for a while. Then it said ready for shipping. It stayed that way for 4 days. I was thinking they were gonna call and ask for some money or something.
I am glad and happy they fixed it and did not give me a hard time over it.
And by the way, I know they know its unlocked, I was telling this so they could let me know if It was still covered by the warranty and/or if it would cost me anything to have it fixed.
I knew it was the battery and not a software thing so I was gonna actually order another battery and replace it myself but this worked out for the better!
Anyways, good luck guys and when it arrives I will let u all know!
My Gear S died on me today.
Went running for first time with Gear S. Turned on GPS and tracking worked fine. About 50% battery at start of run.
About 1 hour later hit button on watch and no response. Thought it was strange, but thought battery died. Put on charger for several hours, but charge indicator didn't light up.
Held button for 30 seconds and 1 minute to see if it would reset. No response at all. Attached to several other cables and charge plugs plus PC USB port. Nothing worked.
Got this through eBay Buy.com deal two months ago. Not sure about warranty.
Any suggestions appreciated. Hate to see $200 go down the drain. Plus I like this watch!
jb
As a follow up: tried laptop port fix suggested for Gear 1. No change at all to condition of watch.
Just dead. No flicker on screen or anything like it.
Guess I will try to escalate to Buy.com/Rakutan.
Update: Looks like Samsung will offer warranty service on it.
Second Update: Identified the problem -- aftermarket charger that came with my refurbed Gear S does not charge device if device has zero charge. Stopped by BestBuy today and tried one of their chargers and the watch started to charge. Put a partial charge on it and then tried my generic charger and it now charges.
Ordered an OEM Samsung charger from Samsung ($29 on their site).
Lesson learned: OEM Samsung charger may be needed to revive completely discharged battery on Gear S.
Thanks for posting this solution. Might help someone.
Sent from my D6603 using XDA Premium HD app
Same thing is happening to my samsung tech support told me to go to best buy be for sending it in for repair (mind u I have a brand new charger from samsung) let's see what happens
Hello Guys, i have LG g5 which is dead pretty much no display no fastboot or recovery mode nothing its not responding at all. i bought it from a local shop slightly used look like brand new and after doing reset figured out that it was retail mode phone most probably stolen but the guy charged me 350 USD for it. now he wont accept return.
while trying to root and get it working i think i bricked it. is there anything i could do to fix it.
fanhas said:
Hello Guys, i have LG g5 which is dead pretty much no display no fastboot or recovery mode nothing its not responding at all. i bought it from a local shop slightly used look like brand new and after doing reset figured out that it was retail mode phone most probably stolen but the guy charged me 350 USD for it. now he wont accept return.
while trying to root and get it working i think i bricked it. is there anything i could do to fix it.
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Try different battery? Different charger? Did that shop owner tell you retail version?
Sent from my LGE LG-H830 using XDA Labs
I tried other battery and charger also confirmed that the voltage are good 4.0 on battery after charging it with external charger. and no the shop owner did not tell me it was retail i think he has tweaked it before he sold it to me and when i did a reset at home that was the time i figured out it was retail mode phone tried giving it back to him and he did not accepted it saying there is no warranty and once you leave the shop its yours. so i ended up now with a bricked phone with 350 Dollar lost. hope i could fix it. i have disassembled it to see if there is any burn or component burned and found nothing. on the board. any help would be great if i can even get it to download mode? also if nothing else could be done is there anyone who knows about JTAG G5?
fanhas said:
I tried other battery and charger also confirmed that the voltage are good 4.0 on battery after charging it with external charger. and no the shop owner did not tell me it was retail i think he has tweaked it before he sold it to me and when i did a reset at home that was the time i figured out it was retail mode phone tried giving it back to him and he did not accepted it saying there is no warranty and once you leave the shop its yours. so i ended up now with a bricked phone with 350 Dollar lost. hope i could fix it. i have disassembled it to see if there is any burn or component burned and found nothing. on the board. any help would be great if i can even get it to download mode? also if nothing else could be done is there anyone who knows about it...
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Bought a "new" Z5C on eBay a few weeks ago. Shipped out of China, arrived in what appeared to be a genuine box. Seemed to have be a Chinese / Taiwanese market version. Set up and installed OTA updates, there were quite a few of them. Worked great for about 2 weeks then the other day plugged it in for the night and went to sleep. Woke up and it was frozen on the Sony Experia boot screen. Wouldn't turn off. Located hidden off switch under cover and powered off and came back on to frozen Sony logo again. Tried long 120 sec off reset, no change. Can't get into flashmode, and thus it is not detected by Sony Xperia Companion. For a while I could get into Fastboot mode but at this point it no longer even turns on or displays a charging light.
Never rooted, never had anything but stock OTA updates installed.
Is it hopeless?
seems like it, you can try send\ask the seller for repair.
i bought my z5c 2 years ago 800$ for this reason (i saw at ebay or parallel shop almot 50% price didnt buy it)
my z5c work still perfect
dont get me wrong , sony still not good as they once were,
Hi! So yesterday, I was charging my phone at the office using an AUKEY fast charger. All of a sudden, the screen blacked out. It hasn't turned back on ever since and won't charge anymore. Tried the following troubleshooting steps to no avail:
1. Pressed the power button.
2. Did hard reset (power + volume up).
3. Tried a different charger (original Xperia 1 charger that came with the box and another USB type C charger from my XZ Premium)
4. Tried software repair through Xperia Companion.
At this point, am I SOL? I was hoping to avoid sending this to the Sony Repair Center as I know it would take a long time to get it back.
Any help would be much appreciated.
UPDATE: After more than a week, I tried charging it again using the original charger, and it magically began charging again. At which point I have decided that I can't afford to have this issue again so I returned it back to the seller. I have now moved on from the Xperia brand and have since switched to Oneplus 7 Pro.
Same here. No solution so far. I think I'll have to take it to the Sony Service Center. Fortunately I still have my Xz Premium so I don't have to live without Sony but of course, it's annoying me à bit that I paid xxx euros for a Premium phone and the screen suddenly goes black and goodbye.
Use the official charger it will fix the issue
tonev said:
Use the official charger it will fix the issue
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What makes you think the original charger will fix the problem
Any solutions for this?
Out of nothing phone is just dead. It is charging etc.
Phone is booting after 1 second lockscreen screen turns black.
couple weeks ago i had a strange observation while the phone was charging.
i'm using a noname normla charger (no fast charge)...after couple minutes the phone just restarted...i don't no why but this never happened befor.
but i'm still on Android Pie
Mine just happened today. Not charging and turning on. Maybe it was the latest software update?
Efe64 said:
Any solutions for this?
Out of nothing phone is just dead. It is charging etc.
Phone is booting after 1 second lockscreen screen turns black.
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I encountered similar problem today. I was using the phone and then all of a sudden screen turns off and doesn't turn back on.
Naturally I tried to restart the phone, but once the Sony and Android logos disappear and it reaches the pin code screen, the screen shuts off.
It seems the phone it self was working as it still showed up on my Xperia XZP wifi hotspot list prior the first reboot. Also what seemed really odd was that the phone made some really weird noises near the camera area, like a failing HDD would do.
For context I was using the phone in a heavy rain before but I charged it yet.
Update: Phone started up again after leaving it alone for few hours.
Lawliet918 said:
Hi! So yesterday, I was charging my phone at the office using an AUKEY fast charger. All of a sudden, the screen blacked out. It hasn't turned back on ever since and won't charge anymore. Tried the following troubleshooting steps to no avail:
1. Pressed the power button.
2. Did hard reset (power + volume up).
3. Tried a different charger (original Xperia 1 charger that came with the box and another USB type C charger from my XZ Premium)
4. Tried software repair through Xperia Companion.
At this point, am I SOL? I was hoping to avoid sending this to the Sony Repair Center as I know it would take a long time to get it back.
Any help would be much appreciated.
UPDATE: After more than a week, I tried charging it again using the original charger, and it magically began charging again. At which point I have decided that I can't afford to have this issue again so I returned it back to the seller. I have now moved on from the Xperia brand and have since switched to Oneplus 7 Pro.
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So how's the OP 7 Pro compare to Xperia I? Other than this issue.
-Meddo- said:
Update: Phone started up again after leaving it alone for few hours.
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Update 2: The phone still gives has the problem. It worked fine most of the day after turning it on, but today morning the screen blacked out again.
I was listening some music while it happened and the music kept playing, meaning the phone itself is totally awake, but the screen cant be turned on.
The phone can be woken up for short burst of time, lasting from 1-3 minutes, or it can also be fine until the problem arises again. I try to copy all my files to PC and remove all of my 2FA stuff from phone and try to repairing the software. If that doesn't help I return the phone to store, bought it last August.
sad to read....so far i did't run into that bug so far :fingers-crossed:
just updated from Pie to Android 10 two days ago (4 updates in a row 0_o)....phone works normal so far
-Meddo- said:
Update 2: The phone still gives has the problem. It worked fine most of the day after turning it on, but today morning the screen blacked out again.
I was listening some music while it happened and the music kept playing, meaning the phone itself is totally awake, but the screen cant be turned on.
The phone can be woken up for short burst of time, lasting from 1-3 minutes, or it can also be fine until the problem arises again. I try to copy all my files to PC and remove all of my 2FA stuff from phone and try to repairing the software. If that doesn't help I return the phone to store, bought it last August.
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Update 3: So I avoided going through the software repair ritual myself, because even though I am a hard on Sony fan probably til day I die, the damn phone is a disappointment compared to my last XZ Premium. Except the screen and rumble engine, these are better.
But I digress. I just thought that this phone isn't worth my time and just took it straight to shop I bought it from next day. So after two weeks I got my Xperia 1 back, fully working again and with a replaced the motherboard. And all that free of charge. So I advice OP to take that Xperia 1 unit back to Sony if they haven't done it yet.
-Meddo- said:
I encountered similar problem today. I was using the phone and then all of a sudden screen turns off and doesn't turn back on.
Naturally I tried to restart the phone, but once the Sony and Android logos disappear and it reaches the pin code screen, the screen shuts off.
It seems the phone it self was working as it still showed up on my Xperia XZP wifi hotspot list prior the first reboot. Also what seemed really odd was that the phone made some really weird noises near the camera area, like a failing HDD would do.
For context I was using the phone in a heavy rain before but I charged it yet.
Update: Phone started up again after leaving it alone for few hours.
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Click to collapse
Day later it turned on. Maybe a small water damage?
Weird...
Efe64 said:
Day later it turned on. Maybe a small water damage?
Weird...
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Well it turned on later on the same day I first encountered the issue. Next day I could not get further than pin screen and it shut screen off.
But I wouldn't cross out water damage, it rained hard on that day so I was soaking wet when I got home. But I doubt my phone provider would have handled it so seamlessly if it were a water damage case.
-Meddo- said:
Well it turned on later on the same day I first encountered the issue. Next day I could not get further than pin screen and it shut screen off.
But I wouldn't cross out water damage, it rained hard on that day so I was soaking wet when I got home. But I doubt my phone provider would have handled it so seamlessly if it were a water damage case.
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It must be. I'm washing my phone sometimes. After the blackdead I checked the simcard holder for dirt and things.
And indeed it was little bit dirty(white things). Cleaned it up and it's ok now.
Another one here with a suddenly dead xperia 1.
Long Sony fan too, but im really disappointed. The only thing i could think is i used to wash my phone with a little soap, but when phone died was hours after i wash it, and i been doing the same for months.
Im starting to think is due to bad quality of the motherboard, and not water damage. I checked sim tray and no sign of water, water indicator sticker is intact (white).
Is suspicious, lately suddenly more people seem to report this sudden death, its a bad software update? Planned obsolescence? Don't know but it's weird.
Im so disappointed with the brand right now, that already ordered a Samsung phone. Maybe in some years, Xperia will be more reliable. Having such an expensive phone dying a couple of months after 1 year of use is unacceptable.