Bought a "new" Z5C on eBay a few weeks ago. Shipped out of China, arrived in what appeared to be a genuine box. Seemed to have be a Chinese / Taiwanese market version. Set up and installed OTA updates, there were quite a few of them. Worked great for about 2 weeks then the other day plugged it in for the night and went to sleep. Woke up and it was frozen on the Sony Experia boot screen. Wouldn't turn off. Located hidden off switch under cover and powered off and came back on to frozen Sony logo again. Tried long 120 sec off reset, no change. Can't get into flashmode, and thus it is not detected by Sony Xperia Companion. For a while I could get into Fastboot mode but at this point it no longer even turns on or displays a charging light.
Never rooted, never had anything but stock OTA updates installed.
Is it hopeless?
seems like it, you can try send\ask the seller for repair.
i bought my z5c 2 years ago 800$ for this reason (i saw at ebay or parallel shop almot 50% price didnt buy it)
my z5c work still perfect
dont get me wrong , sony still not good as they once were,
Related
I bought my HD2 about 3 weeks ago. Used from Australia (I live in NZ where the phone is not available yet). I got it from eBay, it's supposed to be 2 months old.
Phone worked fine, installed a cooked rom and everything was going great until a few nights ago.
I was playing badminton and had the phone in my pocket. When I took it out, it wasn't responding. So I pulled the battery out and when I tried to turn it back on, all I got was a white screen. I don't know if having the phone in my pocket while playing badminton had anything to do with it, but I didn't fall or anything.
Since then I've tried turning on hundreds of times. Most of the time it's a white screen with a slight yellow tint. Sometimes it's a normal white. Some other times it's a white screen with 'HTC', but in each case, it doesn't go beyond the white screen.
Have tried doing a hard reset, and it says it's successful, but when it reboots, same thing.
Have got it into the mode where you can flash the ROM (hold vol down when turning on), and when I tried to flash the cooked rom, it gets to 1% then resets. When I tried to flash an HTC rom, it just sits at 0% and eventually Windows gives me an error.
Have talked to HTC, and it seems I have to send my phone back to Australia to get fixed. But the service centers in Australia need a receipt/proof of purchase in order to fix it under warranty.
So it looks like I can't get it repaired without paying for it myself.
Does anyone have any ideas what's going on? Or can suggest something else I can try to bring it back to life?
Thanks
I bought a X10i a few months ago, then the USB port broke. I sent it back to the eBay seller for a new one. I picked it up yesterday. At first, it was ok.
When I started rooting/flashing 2.1, I started getting random crashes while booting. Tried other ROMs, including official Gingerbread, but it always crashed at the lock screen. Tried to take the SD card out, and it didn't help. Then I took the SIM card out and that worked for a bit. It seemed like a bad SIM card.
Then, it started crashing even without the SIM card. I took everything out and it was still crashing. After repairing the gingerbread, the screen stopped working.
Currently, when I press the power button, the green LED flashes briefly and the unit vibrates (sometimes short, sometimes long). The screen, however, is completely dead. It doesn't light up at all, not even with "SONY ERICSSON".
Any help? I'm wondering if there's a problem with the screen.
I may end up ditching this and getting a Xperia Neo from Newegg. Ironically, it's $50 cheaper now than the price of this X10i on eBay back in July. I'd rather not have to switch, though.
Edit: I took the case apart to check the various ribbon connectors (I don't plan on returning it anyhow). They were ok. What the eBay sellers do is they take apart the entire kit and resell the original components at a higher price. When you buy one, they grab a mainboard, stick it in the case color you want, throw in some OEM charger/cables/battery, and then ship it in the original box. That's why you might receive a black X10i while the box and its IMEI label say that it's white.
Were you able to complete a flash successfully? If so what Rom and BBand are you on?
Well, after the screen stopped working, I used Flashtool to successfully flash generic gingerbread. After it didn't work, I used PC Companion. PCC successfully repaired, but the screen still doesn't turn on. I know it is running something, though. The battery gets warm.
Edit: After repairing, I think I should be on BB 71.
Edit 2: I should mention that I have two batteries (one official, one OEM that came with the phone) and the EP900 charger. Both batteries were charged overnight, so it's not a dead battery problem.
Edit 3: I was looking at some Xperia Neo/Arc threads and they mentioned that the Trim Area may have been damage (or something like that). I'll try flashing the device with the same generic Gingerbread after I get home to see if that helps. My bootloader is still locked. Might even try a 1.6 ftf.
I've tried 2.1.A.435, 2.1.B.0.1, 3.0.1.G.0.75, and SE PCC. None are working. I'm still getting a single green LED flash and vibration. No more, no less.
Edit: Also tried SEUS. No dice.
Edit: No problems flashing anything, so it is clearly some sort of soft brick. Changing thread title to reflect this.
I hate to say this to anyone, but I think you may have a hardware problem. I hope I'm wrong but the things you have done should have fixed the problem, in my thoughts the main power board," mother board" may be faulty.... Hope I'm wrong.
Yeah, I thought all that flashing would have fixed it. I'm leaning a bit towards a bad flash or something. I'll probably return to the X10 one day and replace some parts.
I just hope the Neo I just ordered won't be as temperamental. I guess I just got lucky and never had any problems with my trusty G1.
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
x126 said:
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
Click to expand...
Click to collapse
By "Does not turn on" do you mean at all, or won't boot?
thelastredshirt said:
By "Does not turn on" do you mean at all, or won't boot?
Click to expand...
Click to collapse
You are right, the phone died again just now. When I press the power button it does NOTHING at all, if I take out the battery for 10 sec and put it back in it will vibrate and still doesn't turn on. If I take the battery out for 30 minutes then it will boot and run perfectly fine only for an hour before it dies again.
Hi everyone, I appologize in advance if this has been posted and resolved, but I couldn't seem to find anything after numerous searches.
I have a Samsung Galaxy S2 that I have had for JUST over a year (i think June 30th) Everything has been fine, no problems and today I was on it, working fine and then all of a sudden it shut off and then started to reboot. Only when it powered back on, it showed the black SAMSUNG GALAXY SII powered by Tmobile start up screen, then went black, then the startup screen appeared again, then went black...repeat.
I did a battery pull for 2 minutes, same thing. Did a battery, sim card and memory card pull for 1 hour, same, I left it on the chargert for 4 hours and while on charger kept blinking on and off but now only the grey battery (still flashing "dead" battery now off the charger)
It has never been rooted, or updated or anything like that. Factory settings other than downloaded apps. haven't downloaded anything in weeks
There is no water damage at all.
I have a wall charger for the battery only and an extra battery and have tried charging both batteries with that and still no luck.
I have also tried plugging it into my computer to see if it would boot up that way and nope. Still just the on and off dead battery, not even the startup screen.
I tried holding the power, home and volume (tried up and down both) and nothing happens, just keeps blinking the "dead" battery, even tho it's fully charged
HELP PLEASE!?
Given it's you haven't rooted the phone/run non-stock firmware or messed with it in any way, you'd be silly to try anything like that to try and fix it now (not that anything like that would work anyways by the sound of things).
Send it in for warranty service, assuming it's still covered by warranty. If not, have it repaired by Samsung/a Samsung authorised repairer or a mobile repair shop.
I think they only come with a 1 year warrenty I believe, I can't remember and if I have one its through Tmobile and not samsung. I got the phone a year ago, I believe on June 30th! GO FIGURE RIGHT!?
And, I don't think anything is going to be open today at all given it's Independence day.
Take it to a local mobile repair shop in that case. Will probably be cheaper than an out of warranty repair by Samsung/authorised repairer. If you bought it through your carrier, call them in the first instance & ask them what the go is re: warranty.
TamiKakes said:
I think they only come with a 1 year warrenty I believe, I can't remember and if I have one its through Tmobile and not samsung. I got the phone a year ago, I believe on June 30th! GO FIGURE RIGHT!?
And, I don't think anything is going to be open today at all given it's Independence day.
Click to expand...
Click to collapse
I was affraid of that. I just wish I knew what possibly happened!?
Just sucks it's a holiday and I have to wait til Thursday.
Without opening up the phone & having a look, who knows what/why happened (irrelevant anyways). Wait till holidays are over & contact your carrier re: warranty, if no warranty go to local mobile repair shop.
So i got my Xperia z ultra 4 days ago 4-8-2014 ,
But this morning i unplugged it from the charger (no problems)
It got the newest version running !
But 3 hours later it went off !
I tried to turn it on but it would'nt work !
Then i connected it with the wall charger and it got an red flickering LED and no trilling or something !
It didnt got in contact with moisture (water) nor got dropped !
Should i go contact the store for an Possible D.o.a. ?
Or can i fix it myself , i cant get it in fastboot or something
Or is going to an sony service point faster ?
I wan't an repair on an replacement as quick as possible !
Thanks already!
Leave on charge for a few hours (wall charger) and then see if it will turn on, if not then talk to Sony
blueether said:
Leave on charge for a few hours (wall charger) and then see if it will turn on, if not then talk to Sony
Click to expand...
Click to collapse
Didnt work i send it towards sony,
And i got scammed by the store where i bought it they sold me an demo model without letting me know about it !
Sony is going to repair it and when i get it back i'll go to the store and claim my money or an not demo phone.
Is it allowed for stores to sell demo models to you without letting you know?
And are there factory second items in an demo phone?
Apart from the fact they dont ship earbuds with them.
Hi! So yesterday, I was charging my phone at the office using an AUKEY fast charger. All of a sudden, the screen blacked out. It hasn't turned back on ever since and won't charge anymore. Tried the following troubleshooting steps to no avail:
1. Pressed the power button.
2. Did hard reset (power + volume up).
3. Tried a different charger (original Xperia 1 charger that came with the box and another USB type C charger from my XZ Premium)
4. Tried software repair through Xperia Companion.
At this point, am I SOL? I was hoping to avoid sending this to the Sony Repair Center as I know it would take a long time to get it back.
Any help would be much appreciated.
UPDATE: After more than a week, I tried charging it again using the original charger, and it magically began charging again. At which point I have decided that I can't afford to have this issue again so I returned it back to the seller. I have now moved on from the Xperia brand and have since switched to Oneplus 7 Pro.
Same here. No solution so far. I think I'll have to take it to the Sony Service Center. Fortunately I still have my Xz Premium so I don't have to live without Sony but of course, it's annoying me à bit that I paid xxx euros for a Premium phone and the screen suddenly goes black and goodbye.
Use the official charger it will fix the issue
tonev said:
Use the official charger it will fix the issue
Click to expand...
Click to collapse
What makes you think the original charger will fix the problem
Any solutions for this?
Out of nothing phone is just dead. It is charging etc.
Phone is booting after 1 second lockscreen screen turns black.
couple weeks ago i had a strange observation while the phone was charging.
i'm using a noname normla charger (no fast charge)...after couple minutes the phone just restarted...i don't no why but this never happened befor.
but i'm still on Android Pie
Mine just happened today. Not charging and turning on. Maybe it was the latest software update?
Efe64 said:
Any solutions for this?
Out of nothing phone is just dead. It is charging etc.
Phone is booting after 1 second lockscreen screen turns black.
Click to expand...
Click to collapse
I encountered similar problem today. I was using the phone and then all of a sudden screen turns off and doesn't turn back on.
Naturally I tried to restart the phone, but once the Sony and Android logos disappear and it reaches the pin code screen, the screen shuts off.
It seems the phone it self was working as it still showed up on my Xperia XZP wifi hotspot list prior the first reboot. Also what seemed really odd was that the phone made some really weird noises near the camera area, like a failing HDD would do.
For context I was using the phone in a heavy rain before but I charged it yet.
Update: Phone started up again after leaving it alone for few hours.
Lawliet918 said:
Hi! So yesterday, I was charging my phone at the office using an AUKEY fast charger. All of a sudden, the screen blacked out. It hasn't turned back on ever since and won't charge anymore. Tried the following troubleshooting steps to no avail:
1. Pressed the power button.
2. Did hard reset (power + volume up).
3. Tried a different charger (original Xperia 1 charger that came with the box and another USB type C charger from my XZ Premium)
4. Tried software repair through Xperia Companion.
At this point, am I SOL? I was hoping to avoid sending this to the Sony Repair Center as I know it would take a long time to get it back.
Any help would be much appreciated.
UPDATE: After more than a week, I tried charging it again using the original charger, and it magically began charging again. At which point I have decided that I can't afford to have this issue again so I returned it back to the seller. I have now moved on from the Xperia brand and have since switched to Oneplus 7 Pro.
Click to expand...
Click to collapse
So how's the OP 7 Pro compare to Xperia I? Other than this issue.
-Meddo- said:
Update: Phone started up again after leaving it alone for few hours.
Click to expand...
Click to collapse
Update 2: The phone still gives has the problem. It worked fine most of the day after turning it on, but today morning the screen blacked out again.
I was listening some music while it happened and the music kept playing, meaning the phone itself is totally awake, but the screen cant be turned on.
The phone can be woken up for short burst of time, lasting from 1-3 minutes, or it can also be fine until the problem arises again. I try to copy all my files to PC and remove all of my 2FA stuff from phone and try to repairing the software. If that doesn't help I return the phone to store, bought it last August.
sad to read....so far i did't run into that bug so far :fingers-crossed:
just updated from Pie to Android 10 two days ago (4 updates in a row 0_o)....phone works normal so far
-Meddo- said:
Update 2: The phone still gives has the problem. It worked fine most of the day after turning it on, but today morning the screen blacked out again.
I was listening some music while it happened and the music kept playing, meaning the phone itself is totally awake, but the screen cant be turned on.
The phone can be woken up for short burst of time, lasting from 1-3 minutes, or it can also be fine until the problem arises again. I try to copy all my files to PC and remove all of my 2FA stuff from phone and try to repairing the software. If that doesn't help I return the phone to store, bought it last August.
Click to expand...
Click to collapse
Update 3: So I avoided going through the software repair ritual myself, because even though I am a hard on Sony fan probably til day I die, the damn phone is a disappointment compared to my last XZ Premium. Except the screen and rumble engine, these are better.
But I digress. I just thought that this phone isn't worth my time and just took it straight to shop I bought it from next day. So after two weeks I got my Xperia 1 back, fully working again and with a replaced the motherboard. And all that free of charge. So I advice OP to take that Xperia 1 unit back to Sony if they haven't done it yet.
-Meddo- said:
I encountered similar problem today. I was using the phone and then all of a sudden screen turns off and doesn't turn back on.
Naturally I tried to restart the phone, but once the Sony and Android logos disappear and it reaches the pin code screen, the screen shuts off.
It seems the phone it self was working as it still showed up on my Xperia XZP wifi hotspot list prior the first reboot. Also what seemed really odd was that the phone made some really weird noises near the camera area, like a failing HDD would do.
For context I was using the phone in a heavy rain before but I charged it yet.
Update: Phone started up again after leaving it alone for few hours.
Click to expand...
Click to collapse
Day later it turned on. Maybe a small water damage?
Weird...
Efe64 said:
Day later it turned on. Maybe a small water damage?
Weird...
Click to expand...
Click to collapse
Well it turned on later on the same day I first encountered the issue. Next day I could not get further than pin screen and it shut screen off.
But I wouldn't cross out water damage, it rained hard on that day so I was soaking wet when I got home. But I doubt my phone provider would have handled it so seamlessly if it were a water damage case.
-Meddo- said:
Well it turned on later on the same day I first encountered the issue. Next day I could not get further than pin screen and it shut screen off.
But I wouldn't cross out water damage, it rained hard on that day so I was soaking wet when I got home. But I doubt my phone provider would have handled it so seamlessly if it were a water damage case.
Click to expand...
Click to collapse
It must be. I'm washing my phone sometimes. After the blackdead I checked the simcard holder for dirt and things.
And indeed it was little bit dirty(white things). Cleaned it up and it's ok now.
Another one here with a suddenly dead xperia 1.
Long Sony fan too, but im really disappointed. The only thing i could think is i used to wash my phone with a little soap, but when phone died was hours after i wash it, and i been doing the same for months.
Im starting to think is due to bad quality of the motherboard, and not water damage. I checked sim tray and no sign of water, water indicator sticker is intact (white).
Is suspicious, lately suddenly more people seem to report this sudden death, its a bad software update? Planned obsolescence? Don't know but it's weird.
Im so disappointed with the brand right now, that already ordered a Samsung phone. Maybe in some years, Xperia will be more reliable. Having such an expensive phone dying a couple of months after 1 year of use is unacceptable.