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My Amaze 4G's USB port is semi-dead. It only charges the battery, but won't connect to PC. PC keeps saying "USB device not recognized." Tried different machines with Win7 or WinXP and different cables, but no luck.
I OTA upgraded to Telus ICS 4.0.3 and USB port is still dead. I have not unlock the bootloader yet.
I tried to get Telus to warranty the phone, but was refused as the phone is 2nd hand.
Any suggestion how to get 1) USB fixed and/or 2) root without USB?
Thanks!
f22b1 said:
My Amaze 4G's USB port is semi-dead. It only charges the battery, but won't connect to PC. PC keeps saying "USB device not recognized." Tried different machines with Win7 or WinXP and different cables, but no luck.
I OTA upgraded to Telus ICS 4.0.3 and USB port is still dead. I have not unlock the bootloader yet.
I tried to get Telus to warranty the phone, but was refused as the phone is 2nd hand.
Any suggestion how to get 1) USB fixed and/or 2) root without USB?
Thanks!
Click to expand...
Click to collapse
Call htc, you can send it to them to have it repaired via warranty once it's under a year old, which it is. All for free, though you'll have to get a backup device for a week or two.
Did you install the drivers in the first place...?
hasoon2000 said:
Did you install the drivers in the first place...?
Click to expand...
Click to collapse
I did install the HTCSync software on all the machines before plugging in my phone..
Try using Hasoon's tool, install the drivers from the tool and see what happens?
Actually, I had the same problem last night, and what I'd recommend you to try is to download a small program called usbdeview
it should be from nirsoft and then load that up (as an administrator) , look for all HTC/android listings and then uninstall all of them
restart your computer, and then download the latest HTC sync drivers and install it.
But if that doesn't work, I believe that would lean over to be a hardware issue.
.
Sent from my HTC_Amaze_4G using XDA
My droid razr running 6.51 brasil Rom android 2.3.6 is not showing in rsd lite, help?
Do you have the correct USB drivers installed? Also, make sure you have USB debugging enabled (menu->settings->applications->developerment)
Get the USB drivers here:
http://www.motorola.com/consumers/v/index.jsp?vgnextoid=0351f6a559431210VgnVCM1000008406b00aRCRD
So all I need to do is update drivers does anything else need to be up to date?
I don't know. Those are just suggestions since I can't see your phone and your PC to see how they are set up.
Have you at least checked to make sure you have usb debugging enabled and tried hooking your razr up to your pc to see if that works?
If not, then upgrade the usb drivers and see if that helps, but enabling usb debugging would be my first step.
Sent from my Eclipsed 1.3 Droid RAZR via Tapatalk.
I'm not that nooby, my drivers are up to date, and I checked USB , it still doesn't show, even in
Fast boot mode.
Dylan Marley said:
I'm not that nooby, my drivers are up to date, and I checked USB , it still doesn't show, even in
Fast boot mode.
Click to expand...
Click to collapse
I'm not sure what else you can do at this point. Have you tried using a different USB cable? Maybe the cable is bad?
All I know is, I'm running RSD Lite v5.7 with the latest USB drivers from the link I provided and I can see my phone listed in RSD Lite when it's hooked up to the PC.
On another computer, I had RSD Lite v5.3 and it showed up in that as well.
Anyone else have any suggestions? I'm at a loss.
Dylan Marley said:
My droid razr running 6.51 brasil Rom android 2.3.6 is not showing in rsd lite, help?
Click to expand...
Click to collapse
Connect your razr to another USB port.
When you say "Brasil" does that mean you are running an ICS leak? I haven't flashed any of those, but I do know that when you get to a certain leak (after leak 79), you cannot fastboot flash back to Gingerbread or you brick your phone.
If so, maybe that's why you can't see it in RSD Lite? I could be wrong as I haven't loaded up any of the ICS leaks so I could be WAY off base here.
its GB what can I do? I have an eco moto USB cable.
Questions belongs in Q&A
Cheers
Dylan Marley said:
its GB what can I do? I have an eco moto USB cable.
Click to expand...
Click to collapse
At this point, try it in another USB port, get another cable, try it on another computer. I'm at a loss now if you've tried everything else I've suggested.
BTW, has this ever worked for you before?
Again, I just want to confirm that you have done the following:
USB debugging is enabled
Installed latest RSD Lite
Installed latest USB drivers
Rebooted PC
I'm having trouble rooting after pulling the oTA this morning. I tried fourdifferent methods, all of which have worked before with leaks as well as with a side loaded install (different Maxx). Put USB debiggin on and tried each of these both as mass storage and MTP:
Matt's Utility 1.7
ROOT-ICS Exploit (can't find the link in dev right now)
Eternity Project's Method: http://forum.xda-developers.com/showthread.php?t=1710871
Doomlord's Method: http://forum.xda-developers.com/showthread.php?t=1341578
In all cases, the daemons just wait for the device - they never see it. In mass storage mode, I'm seeing the drive pops up on Windows so I know I'm connecting using the stock USB cord.
Any suggestions?
I'd be interested in knowing as well...
Sent from my DROID RAZR using xda app-developers app
For the Eternity Project method, you have to enable Mock Locations under developer options (and be in MTP mode), not just USB debugging.
seanzol said:
For the Eternity Project method, you have to enable Mock Locations under developer options (and be in MTP mode), not just USB debugging.
Click to expand...
Click to collapse
Yes, went back and tried that. Thanks. Still no luck though. Can't figure it out. It's like the scripts aren't able to find the phone. I can't imagine that me and soopafly are the only ones dealing with this since the OTA. Are there others out there that haven't been able to re-root?
jeff_roey said:
Yes, went back and tried that. Thanks. Still no luck though. Can't figure it out. It's like the scripts aren't able to find the phone. I can't imagine that me and soopafly are the only ones dealing with this since the OTA. Are there others out there that haven't been able to re-root?
Click to expand...
Click to collapse
Hi!
Take a look on others users problems they faced in eternityproject easyrootics.
You may face problems with other devices drivers like htc sync, kies, motocast... disable those and check you got adb working by typing
Code:
adb devices
I your root folder from windows terminal.
cheers
did you make sure you have the correct drivers installed? Not just plugging it in to USB and windows says drivers are installed.. that's not it. You have to make sure you install the correct 32 or 64 bit drivers (included in "Matt's Utility). Extract them, and double click to run the installation. Then try Matt's utility again.
I have only used M's U, not the other methods on both a 32 bit computer, and a 64 bit puter and haven't had any problems whatsoever. Good luck.
Edit: Just thought of this as I was re-reading the thread, try a different USB port. Some of my other USB stuff only works in the port it was installed in. Also, I'm sure you know, but to find out if you're 32 or 64 bit, go to "start" right click on "my computer", then properties. Install the drivers that are included in the extracted Matt's Utility 1.7 folder. Make sure USB debugging is enabled, USB mass storage on your phone. It'll re-boot 3-4 times during the rooting process.
jeff_roey said:
I'm having trouble rooting after pulling the oTA this morning. I tried fourdifferent methods, all of which have worked before with leaks as well as with a side loaded install (different Maxx). Put USB debiggin on and tried each of these both as mass storage and MTP:
Matt's Utility 1.7
ROOT-ICS Exploit (can't find the link in dev right now)
Eternity Project's Method: http://forum.xda-developers.com/showthread.php?t=1710871
Doomlord's Method: http://forum.xda-developers.com/showthread.php?t=1341578
In all cases, the daemons just wait for the device - they never see it. In mass storage mode, I'm seeing the drive pops up on Windows so I know I'm connecting using the stock USB cord.
Any suggestions?
Click to expand...
Click to collapse
Did you unzip Matt's utility into a new folder?
Go to my thread op and read the instructions
Cheers
Sent from my XT910 using xda premium
I had the same issue when I side loaded. Drivers were updated and all was well. Try plugging the phone in in charge only mode. I was complicating the process by trying to do it in fastboot. I was informed to just plug it in, hit 3 and let Matt's utility do it's thing. And it did.
maybe his link will help.
http://forum.xda-developers.com/showthread.php?t=1589107
newowner said:
maybe his link will help.
http://forum.xda-developers.com/showthread.php?t=1589107
Click to expand...
Click to collapse
Setting my USB mode to connect as a camera (PTP) did it!
I had the Moto Drivers from Matt's Utility 1.7 already installed (driver ver 5.7.0) and based on advice from other posts in this string, I went ahead and uninstalled them and reinstalled them just to be safe. Root attempts after doing that using the methods I discussed in my OP still were unsuccessful.
After seeing newowner's post, I went ahead and chose camera mode for the USB Computer Connection (settings -> storage -> press the menu key and choose Camera (PTP) and windows installed additional devices: USB Composite Device, DROID RAZR, and Mot Composite ADB Interface. I'm guessing the ADB Interface on was the one I was missing before.
Okay, I'm rooted and I'm heading back through this string with my bag O'Thanks to all of you.
Glad to assist.
Thanks for following up with your progress.
ICS is a little different!
nothing worked for me...tried camera mode tried media mode, tried different computers and reinstalling and uninstalling....bah.
I ended up doing a factory reset and everything was fine after. Boo...couldn't TB it beforehand though..
I rooted my phone a while back with a one click root process that rooted it to a rooted version of the stock rom. Recently I recieved notification that Jelly Bean is now available for my phone and that I need to connect to my computer via usb to update. But, my computer keeps getting a "device not recognized" error. I tried to install Kies for the drivers with no luck, uninstalled the drivers from Kies and installed the others straight from the Samsung website with no luck. I have tried 2 different computers and three different usb cables, including 2 oem usb cables. I have windows 7 which may be the problem. Are there any work arounds like going to stock from my sd card? My phone is no longer rooted, but for some reason still has Superuser which i can uninstall still. I brought my phone to Sprint which the guy was really cool and informed me that its not the usb port on the phone and that odin is recognizing it, but odin on my computers doesn't even see it.
Sent from my SPH-D710 using xda app-developers app
ultimate_reconx said:
I rooted my phone a while back with a one click root process that rooted it to a rooted version of the stock rom. Recently I recieved notification that Jelly Bean is now available for my phone and that I need to connect to my computer via usb to update. But, my computer keeps getting a "device not recognized" error. I tried to install Kies for the drivers with no luck, uninstalled the drivers from Kies and installed the others straight from the Samsung website with no luck. I have tried 2 different computers and three different usb cables, including 2 oem usb cables. I have windows 7 which may be the problem. Are there any work arounds like going to stock from my sd card? My phone is no longer rooted, but for some reason still has Superuser which i can uninstall still. I brought my phone to Sprint which the guy was really cool and informed me that its not the usb port on the phone and that odin is recognizing it, but odin on my computers doesn't even see it.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Did you have the Android drivers installed previously? I'm assuming that you're trying to install the drivers for the first time on that your computer and that you have USB Debugging enabled. I'll also be assuming you disabled driver verification, which can be a problem in some computers.
First you need to boot your phone normally, and plug it into the computer. Press Win+R to open the "Run" dialog and run "devmgmt.msc," which is the Device Manager. Look up the "Unknown Device" that is your phone and double click it. Click on the Event tab and check the Hardware ID in the drop-down box. It should look something like this (sorry mine is Android Composite ADB Interface because I've installed it already, but that's what it should look like in the end):
Now you have to make a new section in the driver inf. It should be in the google adt bundle and in the extras\google directory. The file name is android_winusb.inf. In the picture below my tablet is the iDeaUSA CT702. You need to add one of these sections in both the x86 and x64 section if you have a 64 bit computer. If not, just put it in the x86 section. The %USB stuff needs to match that in the Device Manager Hardware ID.
Now you should have a device called Android Composite ADB Interface or anything like that is fine.
It says there are no drivers and that there is no hardware id. All there is are device instance id. Im not quite sure where the driver.inf is located. This has been a pain for the past week. Hopefully we can figure this out. Lol.
Sent from my GT-N8013 using xda app-developers app
I think there may have been something wrong with the rom. If i could just reinstall stock i think it would work. Just need to get the USB to read to the computer.
Sent from my GT-N8013 using xda app-developers app
ultimate_reconx said:
It says there are no drivers and that there is no hardware id. All there is are device instance id. Im not quite sure where the driver.inf is located. This has been a pain for the past week. Hopefully we can figure this out. Lol.
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
If you don't know where the driver is, then download a new one. I've uploaded the official Google USB driver to mediafire here: Mediafire - usb_driver.zip
You need to modify this driver, then when asked to select the inf file for driver installation choose the android_winusb.inf inside. After installation your phone should be recognized. Please tell me if there's any uncertainties you have.
Have you tried connecting the device with usb dev mode disabled? I know its strange but I've a few devices that use different drivers if the usb dev mode is enabled. I've also devices where I need to enable usb mass storage setting every time (settings menu or slide down notification). Also it never hurts to try a new cable, usb wires do tend to wear out and are very cheaply manufactured so they break inside with the slightest tug of the wire. I know most of this stuff is uber basic but I've made things much worse on countless occasions by overlooking simple stuff like this.
ultimate_reconx said:
I think there may have been something wrong with the rom. If i could just reinstall stock i think it would work. Just need to get the USB to read to the computer.
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Cha1n5aW said:
I know most of this stuff is uber basic but I've made things much worse on countless occasions by overlooking simple stuff like this.
Click to expand...
Click to collapse
Good point. If you don't have developer mode usb debugging enabled, then there will be no "unknown device" as shown above in the device manager. Be more detailed about "no luck" please.
So i have a motorola razr xt910 and i was running the jellywiz rom before this thing happened. So what i did was, boot into bmm recovery, restored cid, did a full wipe and immediately tried to flash the mokee rom. When it was done, i rebooted and got a FASTBOOT FLASH FAILURE. Later, i tried to use RSD lite to fastboot it back to europe ics but the com did not detect the phone. I tried lots of stuff
1. Tried another pc
2. Reinstalling the drivers
3. Tried different cables even the motorola OEM one
4. Spent money to replace the micro usb port on my phone
5. Factory resetting my phone a few times
6. I tried with my friend's razr on a pc with all the appropriate drivers, the pc could detect my friend's phone but not mine
But all of them did'nt work, it is still stuck in fastboot flash failure for 3 weeks now. Any solutions? Thanks in advance
http://forum.xda-developers.com/showthread.php?t=2431617
I had a very similar problem- the proper cable was necessary for my computer to recognize the phone. I uninstalled all of my USB drivers, and let windows reinstall them. This has helped with my SGS3 for recognizing the device. I used RSD 5.7, and having adequate power is imperative.
EDIT
When I say I reinstalled the drivers, I don't mean the Moto drivers. I uninstalled my USB device drivers in Control Panel> Device Manager, and then I reinstalled the motorola device manager, which reinstalled the motorola drivers. However, if your computer doesn't even recognize an unknown USB device connected, then it sounds like either A) a USB cable issue, or B) a USB A port issue.
LuckiestNut419 said:
http://forum.xda-developers.com/showthread.php?t=2431617
I had a very similar problem- the proper cable was necessary for my computer to recognize the phone. I uninstalled all of my USB drivers, and let windows reinstall them. This has helped with my SGS3 for recognizing the device. I used RSD 5.7, and having adequate power is imperative.
EDIT
When I say I reinstalled the drivers, I don't mean the Moto drivers. I uninstalled my USB device drivers in Control Panel> Device Manager, and then I reinstalled the motorola device manager, which reinstalled the motorola drivers. However, if your computer doesn't even recognize an unknown USB device connected, then it sounds like either A) a USB cable issue, or B) a USB A port issue.
Click to expand...
Click to collapse
Sorry for the late reply and thanks for trying to help. Okay so I tried what you said, I uninstalled the USB device drivers and let windows reinstall them rebooted my pc then reinstalled motorola device manager. When i plugged in my phone, the pc still did not detect it although i was using a motorola oem cable fresh from the box. It is definitely not a USB port issue as I tried pluggin in my mouse and omy thumbdrive into the other ports and it could detect them and install the drivers. So any solutions? I'm starting to miss her.
Do you have access to the fastboot menu at all? Any of the options, aside from AP fastboot? What is the battery status?
LuckiestNut419 said:
Do you have access to the fastboot menu at all? Any of the options, aside from AP fastboot? What is the battery status?
Click to expand...
Click to collapse
I have access to the fastboot menu all the options available and the battery is OK. Its just that when i plug it in to the pc it does not detect the phone.
Will the PC recognize the phone under any of the other boot options? (BP Tools, diag, BP SBF flash, Recovery, etc.) When I got to the point where my power source was adequate, and all I had trouble with was PC-Phone recognition, I purchased an OEM Moto charger from Verizon with a cable that said "factory data" on it. I wish I could be of more help, but that was the last step to fix my problem. It recognized immediately, and I successfully flashed. It sounds like you've covered all your bases on the PC end. Let us know if you find a solution!
LuckiestNut419 said:
Will the PC recognize the phone under any of the other boot options? (BP Tools, diag, BP SBF flash, Recovery, etc.) When I got to the point where my power source was adequate, and all I had trouble with was PC-Phone recognition, I purchased an OEM Moto charger from Verizon with a cable that said "factory data" on it. I wish I could be of more help, but that was the last step to fix my problem. It recognized immediately, and I successfully flashed. It sounds like you've covered all your bases on the PC end. Let us know if you find a solution!
Click to expand...
Click to collapse
Thanks for your concern. The pc did not detect the phone in an of the other options so the last resort is using that cable. Is it the same as the factory cable, can i make one myself cause i have a soldering iron at home. Or ordering one online would be better?
I would say go ahead and make one. Just beware, a lot of USB cables (most) have either rubber or hot glue molded around, so it is difficult to expose the contacts on the Micro B connection. There is a great tutorial by MotoCache1, located HERE, that will give you the rundown. It's worth a shot. My only concern is that the idea of the factory data cable is to trick the phone into thinking there is a good power source (without a battery/dead battery). I would think that finding the right USB cable would effectively solve your problem, but go for it, and let us know how it works. You can order the cable (if TeamBlackHat has them... or you can find one sold out of Cali on Ebay, I've heard), and that may be the ticket. Good luck.
LuckiestNut419 said:
I would say go ahead and make one. Just beware, a lot of USB cables (most) have either rubber or hot glue molded around, so it is difficult to expose the contacts on the Micro B connection. There is a great tutorial by MotoCache1, located HERE, that will give you the rundown. It's worth a shot. My only concern is that the idea of the factory data cable is to trick the phone into thinking there is a good power source (without a battery/dead battery). I would think that finding the right USB cable would effectively solve your problem, but go for it, and let us know how it works. You can order the cable (if TeamBlackHat has them... or you can find one sold out of Cali on Ebay, I've heard), and that may be the ticket. Good luck.
Click to expand...
Click to collapse
Thanks for the tip. I will give it a shot when I have the time. However I was wondering why my phone would run into such a problem. Before that when i flashed roms and soft bricked it, i could still recover it using rsd lite and fastboot files. Secondly, my usb cable was woking fine until just before i landed into this mess. The phone could not be detected by the pc in usb storage mode so i resorted to using google drive instead of actually solving the problem.
By the way, could i have the model number of the motorola oem factory data cable you bought. I dont live in the US so i may need to buy it from another shop. Thanks!
You may very well have a hardware problem, if you were having connection problems before the fastboot errors. Could be the contacts on the micro female in your phone. It sounds like you definitely have a data transfer problem if you couldn't mount for mass storage.
The only number I could locate is SKN6430A.
Sent from my XT912 using xda app-developers app
LuckiestNut419 said:
You may very well have a hardware problem, if you were having connection problems before the fastboot errors. Could be the contacts on the micro female in your phone. It sounds like you definitely have a data transfer problem if you couldn't mount for mass storage.
The only number I could locate is SKN6430A.
Sent from my XT912 using xda app-developers app
Click to expand...
Click to collapse
I already replaced the micro usb port on my phone after i bricked it but it still did not work. How to solve a data transfer problem? Thanks.
Appropriate USB cable, unfortunately. Motorolas are very picky. Even if you weren't having problems with a particular cable before, like me (fastboot flash would start, but not finish, first time I encountered a problem), the right cable solved my it. OEM Motorola data cable.
Sent from my XT912
LuckiestNut419 said:
Appropriate USB cable, unfortunately. Motorolas are very picky. Even if you weren't having problems with a particular cable before, like me (fastboot flash would start, but not finish, first time I encountered a problem), the right cable solved my it. OEM Motorola data cable.
Sent from my XT912
Click to expand...
Click to collapse
Okay I guess it all goes down to the cable. I've got a SKN6378A from motorola but it doesn't work. So what is the appropriate cable i should get or should i just send my phone to the motorola service centre and ask them to help me solve it?
I'm certain they can diagnose the problem, though I couldn't say for certain what the cost would be. You may have better luck purchasing a used phone on eBay. I can understand your frustration, to an extent, though you're problem is turning out to be more complicated than mine! Motorola tech support may also be able to help, remotely.
But But Were
LuckiestNut419 said:
I'm certain they can diagnose the problem, though I couldn't say for certain what the cost would be. You may have better luck purchasing a used phone on eBay. I can understand your frustration, to an extent, though you're problem is turning out to be more complicated than mine! Motorola tech support may also be able to help, remotely.
Click to expand...
Click to collapse
Hey I Know You Said You Already Tried Using A Different Computer But Were They Different Operating Systems? I Had A Similar Problem RSDlite Wouldn't Recognize My Phone On Windows 8 But Connected Just Fine On Windows 7.
fastboot not detected
while the PC recognize the phone under any of the other boot options BP, Tools, diag (here the phone goes black), BP SBF flash, Recovery, why the fastboot is not recognized? im on a xt910, i have no system.. and i remember that previosly, he wasnt able to be recognized even as an mass storage... so weird.. then i messed up, and i cant do nothing because all the do able thing is via fastboot.. is there any chance to do something via recovery stock without getting operation aborted?.. oh, another hint, i mess a little with the entry of the female usb on the xt910, and now i have an "unknown device" maybe is broken.. and if i disarm it, and i cut a cable, and green and white should be data, maybe ill be able to flash something via rsd.. damn is so weird that the bp is recognized in rsd but fasboot not.. and i cant buy nothing, i just have a knife, two cables(i cutted one to put the negative positive directly to the battery) and wi fi. thanks in advances, and yes i know that is an old thread, but i dont know what else to do. /And sorry for my english, i dont speak it.