Hello. I've got Galaxy SII GT-I9100. It never happen to me, but now it started. When playing a game (clash of clans, dead trigger 2) it gets a little bit hot near the camera (as always), then the screen starts flickering and the phone goes off. When I turn it back on, the battery loses about 50%. I've tried flashing stock galaxy SII firmware, cm10.1 stable and now I'm running cm11. The problem doesn't go away with any ROM. I really need help.
Sorry for bad grammar, not good at english.
Moving up...
I think that that it might be an hardware related issue if it happens on each rom and even on stock. I think the screen turns black/flickering because of heat, is the battery very hot?
wulsic said:
I think that that it might be an hardware related issue if it happens on each rom and even on stock. I think the screen turns black/flickering because of heat, is the battery very hot?
Click to expand...
Click to collapse
No, the battery is just warm a bit. The only part goes hot is near the camera.
EDIT:
I must mention, that when the charger is connected I can play games without any shutdowns, but when it is disconnected I can play 5 minutes max.
@IndeXez can you maybe borrow the battery from one of your friends to see or you still have that 5 minute limit? Since it isnt a problem with charger and it still doesnt work with all kinds of difference roms then i think its an hardware issue so thats why i ask you or you could borrow an battery first to see or the battery is the fault.
Related
I would like to know if anyone have similar issue?
It wasn't as noticeable or i just can't remember if it does this before i updated with wolf cynomod 6.13 v4-v5 2-3 months ago on stock.
But lately, i found my phone shut off itself whenever it start heating up. I got a temperature measure app from market but it doesn't show me what exact temperature when it does this.
For example, after 5-10 min use of google earth, my phone will shut off and reboot.
Is there a way to fix this issue? or could this be an issue with my battery ?
It issue is heating because i have a plastic case with x10 in it, it would shut off 5 min after use with it and 10 min after use without it.
Sorry if another topic like this existed, i did a search and couldn't find any. Maybe i just got the wrong keywords.
yeah i experience the same issue ever since official 2.1 update came out. Figured it was just the phone called SE and they said its not Software issue but a Hardware issue and send it in with Proof of purchase.
My batter does heat up specially when im playing games and have it charging.
i read something about faulty the motherboard on some X10's.
Im never tried to replace the battery if u wanna give it a try and let us know if that helped you or not.
mine has restarted with no WLOD it's just weird but still no overheating
I changed my charger from Stock to the universal SE charger. Then I never faced any battery heating issues
I had the same issue with my Xperia X10. I had bought it from random guy without warranty. But i had luck that guy wasnt bad, and he came after 1 hour i called him, and gave me a new one Xperia. Now when i play 3D graphic games, it heat as hell , but never restart , if u have warranty go to SE and tell them about your problem , they should replace your motherboard and it should work good . Good luck in solving this problem. ( And sorry for my bad english )
I think it is a issue with the battery being able to deliver enough power on some devices. Mine has a tendency to restart when moving around, especially with wifi and GPS enabled. When I leave work, where we have a company wifi, the phone often turns off around the point when I pass out of the coverage area if I have wifi enabled. Wifi off is never a problem. I would expect that if it lost connection, it would try to send at full power to connect to another source.
This never happens if I drive, and plug it into my car charger. Therefor I think it might be the battery that is not able to power my GPS wifi and bluetooth at the same time...
This is a battery issue. Mine never had a problem but my friend's phone would heat up like that and shut down. Replaced the battery and all is good.
Hi guys,
I seem to have a problem with my X10i, it randomly turns off by it self, below are the times in which ive noticed this:
Phone is charging and i am texting at the same time or talking for like 5 mins and then turns off
phone charging and it gets too hot and it turns off
phone turns off when hot generally,
i play a racing game for 20 mins and it turns off.
When it turns off it tries to reboot, it boot it s then turns off again, i have to take the battery appart, wait for 10 mins plug it back in and turn it on.
This gets annoying as it shouldn't really do this and its not as if i put my phone on top of the radiator in order for it to get hot.
Please help
Ps. it did this on android 1.6 and 2.1 so that didnt fix it.
Regards
Well, this is definitely a hardware problem... you should return it to warranty or try and get it robbed to activate insurance if you have one... lol
Sent from my X10i TripNMiUI using XDA Premium App
Hey,
Thanks for the reply, i have also noticed that when the phone turns off it make a small clicking noise.
Thanks for the suggestions but im in greece and i have no insurance cover and the phone was given as a gift so i don't know what is up with the warranty.
Totally a Hardware problem... Just take it to the nearest SE Repair. It'll cost you though.. :\ They Charge really high if u dnt have wwarranty.
Any ideas on which hardware could be causing this? do you reckon it could be just the battery getting too hot? or something else?
You will still have warranty even if it's gifted (through imei )
Sent from my X10i using XDA App
Oh nice i hope that is the case, i 'm not sure if its been a year though, how long does the warranty cover?
One year. Warranty is for one year and two years on special contract basis if i'm not wrong.
If your phone keeps restarting, (Heating) another issue could be wrong (or high) OC settings (like setcpu to high values) or something. Which fw are you running atm?
Try reflashing to Stock and see if the same thing happens?
I had the similar issue , I flashed it to Wolfs 2.2 switched off the mobile, Removed battery and let it cool down. After sometime it fixed the issue by itself
rcrockz said:
One year. Warranty is for one year and two years on special contract basis if i'm not wrong.
If your phone keeps restarting, (Heating) another issue could be wrong (or high) OC settings (like setcpu to high values) or something. Which fw are you running atm?
Try reflashing to Stock and see if the same thing happens?
I had the similar issue , I flashed it to Wolfs 2.2 switched off the mobile, Removed battery and let it cool down. After sometime it fixed the issue by itself
Click to expand...
Click to collapse
Hey,
Thanks for your reply, i do not know what oc speed i have or how to overclock, as for my version i have the stock 2.1 android rom and build 2.1.A.0.435
I DON'T KNOW HOW TO FLASH, i have seen tutorials but everytime i set my phone to usb debugging mode it over heats and turns off
Have nearly same problems. Looks like you have fuel gauge ic problems, max17040, to be exact. Or Qualcomm PM7540 power distribution ic, which is much worthier. Does your battery level changes sometimes after that glitches, and returns to normal after battery re-installation?
MsnSazabi said:
Have nearly same problems. Looks like you have fuel gauge ic problems, max17040, to be exact. Or Qualcomm PM7540 power distribution ic, which is much worthier. Does your battery level changes sometimes after that glitches, and returns to normal after battery re-installation?
Click to expand...
Click to collapse
yes that does happened sometimes, the battery is on red and the phone crashes, but then when i take the battery out and plug it back in after 10 mins i get a white bar in the battery so in theory it has more battery than when it crashed.
My Galaxy S II started to act really strangely to the point where it absolutely isn't usable anymore... I'm wondering if any1 is having the same issues as I am...
Here are the problems:
It all started with The SOD issue i explained in the thread
Code:
http://forum.xda-developers.com/showthread.php?t=1238478
Now it seems to go into SOD all the time... even when not in Deep Sleep...
The Phone freezes up when i do anything on it, and heat starts emanating from the top left corner of the screen (think it's the CPU) cause it was also overheating when SOD happened while on Deep Sleep...
I tried installing VillainRom (gingerbread) Stock KI4 Rom, Stock LP8 (ICS), Insanity Rom, CM7, CM9, MIUI... no use... it happens when i start the phone also when I installed a new rom... Don't know if the battery could be the problem... cause when i take out the battery and leave it to Cool Down a bit and start it up again it works for a while then starts acting up again...
Recently i replaced the Flex Cable with the microUSB port and Microphone located on it cause it got a bit water damage but nothing was damaged apart from that... and everything worked fine... now a couple of weeks ago this started to the point where I can't use my phone anymore... I tried downclocking the CPU so it wouldn't overheat so much but still no help...
I'm Desperate... don't have a warranty and I don't even know how much i can sell my phone in this condition... Any help would be gladly appreciated...
Thank You all in advance...
dusnoki said:
My Galaxy S II started to act really strangely to the point where it absolutely isn't usable anymore... I'm wondering if any1 is having the same issues as I am...
Here are the problems:
It all started with The SOD issue i explained in the thread
Code:
http://forum.xda-developers.com/showthread.php?t=1238478
Now it seems to go into SOD all the time... even when not in Deep Sleep...
The Phone freezes up when i do anything on it, and heat starts emanating from the top left corner of the screen (think it's the CPU) cause it was also overheating when SOD happened while on Deep Sleep...
I tried installing VillainRom (gingerbread) Stock KI4 Rom, Stock LP8 (ICS), Insanity Rom, CM7, CM9, MIUI... no use... it happens when i start the phone also when I installed a new rom... Don't know if the battery could be the problem... cause when i take out the battery and leave it to Cool Down a bit and start it up again it works for a while then starts acting up again...
Recently i replaced the Flex Cable with the microUSB port and Microphone located on it cause it got a bit water damage but nothing was damaged apart from that... and everything worked fine... now a couple of weeks ago this started to the point where I can't use my phone anymore... I tried downclocking the CPU so it wouldn't overheat so much but still no help...
I'm Desperate... don't have a warranty and I don't even know how much i can sell my phone in this condition... Any help would be gladly appreciated...
Thank You all in advance...
Click to expand...
Click to collapse
Sounds like a hardware issue.
Have you already done the following?
Flash a stock ROM, such as XWLP7 or XWLP8.
Boot into recovery mode and wipe data/factory reset.
Fully charge the battery, unplug the phone and shut it down.
Then pull out the battery for about 2 minutes.
Put the battery in and boot the phone normally.
Good luck !
Tried what u asked and still nothing... happening even on loading screen... dunno really gonna send it to the service today and see what happens...
Turns out that the mainboard is damaged... it's being replaced now in a Samsung Service Center and it will cost me 70 euro which is not that expensive...
yup replace the mother board....good luck
Tried so much, do one more time using cwm format system partition and data, flash the GB ROM using Odin. Do not restore anything, if still got issues its hardware
heat is normal
Does the overheating occur constantly? or when browsing gaming andother cpu/gpu demanding operations?
When your gamging and browsing and sometimes watching videos it's normal that the phone get's relly hot. The plastic material are very heat absorving and will become hot even the screen get's hot mos of the times. The heat ist also due to the thickness of the device.. it's very slim and there isn't much space for the heat to disperse therefore it is absorved by the plastic cover and by the cpu.
---------- Post added at 05:54 PM ---------- Previous post was at 05:49 PM ----------
Read the whole post and send it to samsung warranty or not. I do not advise you to change the motherboard alone unless you are an engineer and very good with small circut boards. I tried it myself and it didn't end well
I am also getting same problem in may s2 ..it freezes alot and gets heated .whenever it starts freezing the freezing continues for 4/5 time some time more ,then start normally .some time it runs smoothly until i restart or turnoff the phone and when i turned it on ,again start freezing and heating ..have tried every thing related to software,roms,kernel,same problem .i know it's hardware issues.since in our country motherboards arenot available for replacement.so want to know which hardware part is creating this issue so i could change it .plz need help.
Hi guys,
My Atrix 4G is acting weird for the past 2 days. I was running Nov 25 CM7 nightly with faux 1GHZ kernel when the issue first occurred. The phone got too hot suddenly, it shot up from 32C to 58C in a few seconds and the charge started decreasing from 38% to 15% in 2 to 3 seconds. Before I could realize what happened, the phone turned off. I plugged in my charger after letting it to chill, and the phone started charging.
After sometime, I saw that the phone had charged till 25%. So I booted into CM7. Within no time, the phone got extremely hot and turned off again. It did not start charging till it came to normal temperature.
I somehow managed to flash the stock CM7 kernel, assuming that the issue was with the Faux kernel. After that, the phone was operating at normal temperature for a couple of hours. I thought that the Faux kernel was the culprit and thought that my issue is resolved. But after a couple of hours, I again felt the phone getting too hot in my pocket and before I could react, it turned off.
Please help me. Is the battery dead and needs a replacement? Or is it with the ROM? I've been running CM7 with stock/Faux kernel for many months and never faced such an issue.
Note: The issue started happening some time after I installed two apps. One is the Koi Live Wallpaper and one is the Xperia S launcher. Now both are uninstalled but the issue still persists.
Thanks in advance for your help.
It does sound similar to how a PC would react to an overheating CPU/GPU. In that case, you want it to shut off before permanent damage. Heat does not play well with electronics.
See if you can go under Performance Settings and set it to "powersave" and lower the clock speed to the next lowest setting (912 or 800). If it continues, try to backup everything and do a clean install. If the problem persists, it's not related to software.
Are you having the same issue in recovery? It might prove to be a challenge if it does.
Other suggestions: Remove any case you have on there along with the backing to get more air flow. Try to use it in a cold area, or in front of a fan or something. People have tried linking busted display digitizers with excess heat, might want to be careful.
Sent from my MB860 using xda app-developers app
I have that problem but with ICS/JB roms, the phones gets hot because my cpu is stucked at 750 MHz for some reason i don't know
Normally i don't have those problems with cm7, but when i had it i solve it by just installing another faux kernel. right now i'm running v023 at 1Ghz and it's working properly.
Maybe you can try to fix the permissions under CMW, sometimes that correct some problems
Try CPU spy and see if your phone is running at high clock speed all the time.
Sent from my MB860 using xda app-developers app
Thanks guys for the ideas.
The issue doesn't seem to be related to the ROM or kernel. It is with the hardware, because the phone is heating up even while it is switched off. The battery needs to be removed and after it is cooled, the phone works normally for some hours before it starts heating up again.
If it is getting heated up even while switched off, the issue has to be with the battery or the phone's circuit. Not sure which one is affected and I dont have a replacement battery to test.
Any ideas?
gkarthik16 said:
Thanks guys for the ideas.
The issue doesn't seem to be related to the ROM or kernel. It is with the hardware, because the phone is heating up even while it is switched off. The battery needs to be removed and after it is cooled, the phone works normally for some hours before it starts heating up again.
If it is getting heated up even while switched off, the issue has to be with the battery or the phone's circuit. Not sure which one is affected and I dont have a replacement battery to test.
Any ideas?
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Click to collapse
Are you saying it's overheating while completely powered down or just when screen is off? Is it still under warranty?
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thesummoner101 said:
Are you saying it's overheating while completely powered down or just when screen is off? Is it still under warranty?
エイトリックス から 送ります
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Click to collapse
It's overheating when the phone itself is off. It's weird. Looks like the battery is leaking charge. And it is not under warranty
gkarthik16 said:
It's overheating when the phone itself is off. It's weird. Looks like the battery is leaking charge. And it is not under warranty
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Click to collapse
That is weird. Sorry, I can't be further help. Good luck.
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I have bought a galaxy alpha four days ago. The device was working very well the first days with no problems. Excellent phone. It was getting warm, but I know this is normal for phones.
However the warm became worse, at the point the display was heating so much to risk to burn my finger. The display is now constantly getting warm even when doing simple tasks (whatsapp, browsing internet) and it is uncomfortable to use.
If I try to do a intensive task (like playing a game), even only for a few minutes, then it becomes hot and it makes the display almost untouchable. The top part of the display is especially affected by the problem. The back cover in plastic is also warm, but nothing that prevents me from safely holding the device in my hand
I have tried to turn off the phone and let it to cool down. However, after turning on the device again, the phone gets warm like before.
Is all of this normal? I'm aware that every phone becomes hot with use, but I believe my alpha is exxaggerated. I think it's a problem of faulty device, but I'd like to know your opinions first before to go back to the shop.
Thank you for answering
do you uodate to android 5?alpha get hot if your screen brith 100%.....or use a case or cover........or using 3g 4g wifi all time.....its a cool dvice but like all phone can get hot
ZSniton said:
I have bought a galaxy alpha four days ago. The device was working very well the first days with no problems. Excellent phone. It was getting warm, but I know this is normal for phones.
However the warm became worse, at the point the display was heating so much to risk to burn my finger. The display is now constantly getting warm even when doing simple tasks (whatsapp, browsing internet) and it is uncomfortable to use.
If I try to do a intensive task (like playing a game), even only for a few minutes, then it becomes hot and it makes the display almost untouchable. The top part of the display is especially affected by the problem. The back cover in plastic is also warm, but nothing that prevents me from safely holding the device in my hand
I have tried to turn off the phone and let it to cool down. However, after turning on the device again, the phone gets warm like before.
Is all of this normal? I'm aware that every phone becomes hot with use, but I believe my alpha is exxaggerated. I think it's a problem of faulty device, but I'd like to know your opinions first before to go back to the shop.
Thank you for answering
Click to expand...
Click to collapse
I say return it and get a replacement. Yes, the phone does heat up from both Kitkat and Lollipop builds but not to the point where it "burns" fingers.
Sent from a Locked Bootloader
My phone stay cool. I am on KK 4.4.4.
overheat help fix
ZSniton said:
I have bought a galaxy alpha four days ago. The device was working very well the first days with no problems. Excellent phone. It was getting warm, but I know this is normal for phones.
However the warm became worse, at the point the display was heating so much to risk to burn my finger. The display is now constantly getting warm even when doing simple tasks (whatsapp, browsing internet) and it is uncomfortable to use.
If I try to do a intensive task (like playing a game), even only for a few minutes, then it becomes hot and it makes the display almost untouchable. The top part of the display is especially affected by the problem. The back cover in plastic is also warm, but nothing that prevents me from safely holding the device in my hand
I have tried to turn off the phone and let it to cool down. However, after turning on the device again, the phone gets warm like before.
Is all of this normal? I'm aware that every phone becomes hot with use, but I believe my alpha is exxaggerated. I think it's a problem of faulty device, but I'd like to know your opinions first before to go back to the shop.
Thank you for answering
Click to expand...
Click to collapse
hi had a similar problem like this with my alpha phone as well not to the degree where it felt like the screen was burning my finger just that it was unusually warm what i did to solve this was to disable every and anything that's unnecessary that's running in the background that came on my phone, disable all gesture feature as well as set the screen brightness to auto, change launchers, make sure WIFI NFC and bluetooth are disabled when not in use and if you do not use LTE on your phone disable it as well doing all of this should help to speed up ,increase battery life and hopefully make your phone cooler
I would suggest a factory reset and a day of testing after. If its still the same go for service.
Sent from my SM-G850F
Update: I have followed your suggestions and The alpha looks to be fine now. I'll bring It back to the shop if the heat happens again.
Thank you for your attention.
I already make a 6-8 time root my Alpha 850F
a test same builds from eudemony 502,with problem google.play services..google.music...google.play.store stoped working in mean time was lose root & TWRPrecovery than again flash stock 502 throuth odin,& again ...
when Oscan rom appair I flashed this Aroma rom & have no problem at all with google app & rom boot exellent
but in this rom & Oscan SGS6 rom I have very little antutu score 34000 ,i know that is with samo old scripts on my Alpha.
I make again flash via Odin stock XEF Firmware ,than root & after that TWRP
now SGS6 rom work perfect,I get 53000 antutu ,phone is cold etc 3-4 SOT
I`m very satisfied
If your phone was to hot,let him finish the update ,sync,apk play store update
dont turn off wifi or data after update phone will be cool down