My rear glass is starting to separate from the frame in the top right corner.
Has anyone even heard of this problem on this phone?
Talked to Xperia Care today and it's covered under warranty but it's going to be a 14 working day turn around!
They are based in Texas, but since my phone originated from Hong Kong then it may take longer if parts differ.
It's not noticeable in the picture too bad but it's definitely coming apart because I feel the edge of the glass on my hand. Also it goes back in if I push it in but comes out eventually in a short amount of time...
ZPaul2Fresh8 said:
My rear glass is starting to separate from the frame in the top right corner.
Has anyone even heard of this problem on this phone?
Talked to Xperia Care today and it's covered under warranty but it's going to be a 14 working day turn around!
They are based in Texas, but since my phone originated from Hong Kong then it may take longer if parts differ.
It's not noticeable in the picture too bad but it's definitely coming apart because I feel the edge of the glass on my hand. Also it goes back in if I push it in but comes out eventually in a short amount of time...
Click to expand...
Click to collapse
its a known issue, its quite common actualy, i think if you look around some threads you will see alot of posts from unique users
edit- this should be covered by warrenty, Sony Customer Service Japan can conferm for this and same goes with Sony C-Service UK and also USA
I actually have the same problem on my Z2 , i previously owned the Xperia Z where i was experiencing same issue, and yes is covered under warranty....glass becomes unglued and separating from frame because NFC pins pushing the glass out, and phone generating heat during usage and this way the adhesive sticker inside becomes melt and glass starts to go out...this is a known issue even Sony knows about. I was able to hold 5 different Z2s and every one had the same issue, same area, different batch numbers.
The fifth one was yesterday in Orange ( operator) i dont know how to cerrectly call this showpiece? I mean the place where you can grap the phone and play with it... I noticed this problem on this phone....
I was analyzing this problem and i found that first area where it starts to come off is where the big flap is, thats the place where NFC pins are, and it continue to ungluing to the corner exactly like it is on your photo....Come on Sony!! Z1 was proof from this becasue of the middle frame and, this way nothing is pushing the glass out and also adhesive sticker is more wider.... I know what i am talking about i am gsm mechanic i was assembling both devices. But i dont know if you guys understand my English
NetSkill said:
I was analyzing this problem and i found that first area where it starts to come off is where the big flap is, thats the place where NFC pins are, and it continue to ungluing to the corner exactly like it is on your photo....Come on Sony!! Z1 was proof from this becasue of the middle frame and, this way nothing is pushing the glass out and also adhesive sticker is more wider.... I know what i am talking about i am gsm mechanic i was assembling both devices. But i dont know if you guys understand my English
Click to expand...
Click to collapse
You are pretty much right about that. My Z2 seems to have this problem in this particular area, I did not return the unit because I assume this eventually happens to all Z2.
Same thing I suffered with my old Z, I still don't understand why Sony does not come up with a better solution than gluing everything together.
I saw xperia z3 leaded pictures and from what seen i can say that z3 got fixed this issue because of different placement of NFC pins they paced them almost in the middle of the motherboard (same as z1) logically its a way better placement in the middle because its more dificult for those pins to lift both sides and top of the glass together at the same time than only right side in z / z2... Btw tomorrow i am going to repair another z2 customer reported this issue...
If you want you can go for warranty repair but if you are heavy gamer like me or doing something that heating up the device expect the same thing to happen in less than month.... The adhesive on the glass is really strong but after you heat up the glass, its not so strong then.... Its better to put locktide power flex(super glue) together with adhesive sticker and glue it this way..yeah then its almost impossible to get the glass off as the locktide is less,almost not sensitive to heat. I repaired mine z2 this way,like i sad i am gamer my phone is hot everyday and everithing is okayy
Edith
NetSkill said:
I saw xperia z3 leaded pictures and from what seen i can say that z3 got fixed this issue because of different placement of NFC pins they paced them almost in the middle of the motherboard (same as z1) logically its a way better placement in the middle because its more dificult for those pins to lift both sides and top of the glass together at the same time than only right side in z / z2... Btw tomorrow i am going to repair another z2 customer reported this issue...
If you want you can go for warranty repair but if you are heavy gamer like me or doing something that heating up the device expect the same thing to happen in less than month.... The adhesive on the glass is really strong but after you heat up the glass, its not so strong then.... Its better to put locktide power flex(super glue) together with adhesive sticker and glue it this way..yeah then its almost impossible to get the glass off as the locktide is less,almost not sensitive to heat. I repaired mine z2 this way,like i sad i am gamer my phone is hot everyday and everithing is okayy
Click to expand...
Click to collapse
Well I run 3 or 4 times per week and I use Nike+ so the phone gets pretty hot, and since I really don't have the skills to open my phone and glued again I will just ignore this issue (Hopefully is a minor issue) and I'm going to hope Sony has all this fixed by the time Z4 is released.
ZPaul2Fresh8 said:
My rear glass is starting to separate from the frame in the top right corner.
Has anyone even heard of this problem on this phone?
Talked to Xperia Care today and it's covered under warranty but it's going to be a 14 working day turn around!
They are based in Texas, but since my phone originated from Hong Kong then it may take longer if parts differ.
It's not noticeable in the picture too bad but it's definitely coming apart because I feel the edge of the glass on my hand. Also it goes back in if I push it in but comes out eventually in a short amount of time...
Click to expand...
Click to collapse
I had my phone mostly in Sony's charge dock for the last couple of months, using it as a wifi hotspot. When I took it out the other day, I thought the back seemed to bulge a bit. I only had it for ~6 months or so, and I remember thinking that the battery couldn't have gone bad already - since its known that bad batteries start to bulge...
Anyway, took it out of the charger again today to leave the house with it and found that the rear "glass" has separated from the frame by a lot and there's a 3mm gap to the frame on one side.
1) the back seems more flexible than glass would normally be? I think its not actually glass... (I know they build different models for different regions - this was purchased in Hong Kong)
2) if I push the edges of the back to the frame and hold a ruler to the back in either direction, there's a clear bulge forcing the back away from the phone.
3) what besides the battery in a phone can expand to the extent that it will push the rear panel off the phone?
The phone has never been dropped, its in absolutely new condition, aside from this annoying failure to stay together...
Thoughts of going back to Samsung with their swappable batteries are hard to suppress...
UK Warranty Refusing Repair
Hey Guys,
I am having the same issue with my Z2, it's about 8 months old. I sent it off last week and this week I was quoted £350 for a BRAND NEW DEVICE!
I phoned them and asked why and they said that they have deemed it to be accidental damage! They are escalating it currently but I fail to see how it COULD be accidental damage?! I have never dropped the phone or anything...
Can someone on here please confirm that their device was repaired under warranty? If so did you get a receipt/ invoice or anything with it? I would very much appreciate any help with getting Sony to fix my damn phone...
Dan
NJ72 said:
I was quoted £350 for a BRAND NEW DEVICE!
Click to expand...
Click to collapse
That's crazy! I paid €299 for mine NEW.
Almost same problem
I just got this Z2 since around 2 months, and just spotted that the rear glass is popping out of the frame. The device international and not under warranty, so will try to get back to Amazon. Any insights?
Pic: facebook.com/photo.php?fbid=10153081797391243&set=gm.898501176853924&type=1&theater
My friend had also such a problem. He decided to open the device by himself and then it cracked so go for warranty.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
i have an experia z3 and the backglass and te frond glas got loose dindt get it fixed yet, i think its because the phone gets prity damn hot somtimes and becuase of the heat te glue wil meld and your screen and backcover wil come of and sony still needs to fix this problem
Related
My few weeks old Xperia S just took a fall on a hard surface. :crying:
The phone works normally and the resulting damage is minimal, only the left side of the plastic got cracked, right above the opening for USB. Nothing came off, the crack is faintly visible but the plastic still remains in place.
Does anyone know how much would a repair like this cost?
My biggest gripe with it is the fact my warranty is basically void now. Anything that happens from here on now will probably be attributed to a fall.
Damn the postal service, been waiting two weeks for my ROCK leather cover to arrive. :crying::crying:
Have you searched eBay? There could be some back cases.
Sent from my LT26i using Tapatalk 2
revan17 said:
My few weeks old Xperia S just took a fall on a hard surface. :crying:
The phone works normally and the resulting damage is minimal, only the left side of the plastic got cracked, right above the opening for USB. Nothing came off, the crack is faintly visible but the plastic still remains in place.
Does anyone know how much would a repair like this cost?
My biggest gripe with it is the fact my warranty is basically void now. Anything that happens from here on now will probably be attributed to a fall.
Damn the postal service, been waiting two weeks for my ROCK leather cover to arrive. :crying::crying:
Click to expand...
Click to collapse
You could drip a very small amount of super glue into the crack, but if your going to use a cover, why bother.
However I would go back to the store and ask for a replacement don't mention the drop.
Well I don't see how withholding the drop would work since the crack is there and I have had it for a few weeks. If it was there as a stock defect, I surely would have returned it sooner, no?
The ZU is nearing its 2 year birthday, I've had mine for about 8 months now. So far I have been more than happy with it, although I do have to say I'm quite disappointed with the build quality. To be more specific, the paint job of the aluminium/plastic parts. It literally starts to fall off/rub away, whereas I still baby my ZU. This puzzles me and tells me there is nothing brushed about the 'aluminum (is it plastic?), just an ordinary paint job. Also, I've noticed that the material is rather weak, getting dents easily.
What is your experience concerning the wear & tear of this device?
I must agree that the paint of the aluminium parts is rather weak, my 5 months old ZU already got some of it torn. In addition it gets easily bended, when I put my phone on a table or sth the right bottom corner is like 1mm over the surface. And it scratches a lot, especially the back, seriously I'm only putting it in or from the pocket with no keys or anything and it looks like some really angry cat wanted to play with it. However the front is untouched, despite using pencil a lot to navigate, but the oleophobic coating have gone just after a month and because of it random touches appears. Aparr from these, I have no complaints and sorry for my English, not my native lang
Regards
I bought my second Z Ultra today
The screen on my July 2013 ZU broke with my thighs pressure while I was driving. I thought it was safe but it cracked.
Service centre in India wanted Rs. 10400 to replace screen. Grey market Rs. 8000. And it would lose waterproofing after replacement. New Z Ultra is Rs. 18500. So I bought my second ZU today (Feb 15 make)
Last time a Leather cover was given free but this time its DK30 magnetic dock which is good. I will keep check on price for screen and when it drops I will replace my broken ZUs screen and gift it to my wife who is using my old Note 1
My new ZU is on 4.4.4 so I am thinking if I should upgrade to Lollipop or not. I dont like Lollipop. I used it on Moto E2 and it looks crap.
I have two Ultra and both are in mint condition. No scratches, nothing. Not a single noticeable defect. They move along in cases but still. Have not experienced any denting or anything else that would put them in a worse position so I am perfectly happy with the quality.
I think mine is just over a year old now
Tons of scratches on the back, and some on the front (i don't use a case or screen protector)
I've got it running the latest slimkat and I've got no complaints with regards to this OS
Might be moving onto the Samsung s6
I use a book style cover to protect mine, and it's still in quite good condition. I reckon on having to buy a new cover every 4 months as the plastic frame which holds the ZU cracks or breaks, particularly at the corner where the USB socket is present and there's not enough plastic to be strong.
There's a ding on the corner near the USB connector where I dropped it and the case's missing plastic wasn't able to protect it.
I haven't removed the anti-shatter plastic film on front or back. You can't see the fine pattern of scratches on the front when the phone is turned on. Sometimes I clean the screen with a slightly damp towel, and if I rub hard it polishes out the scratches a bit.
Battery life is still good, I don't think it's diminished too much. Sony have always had good battery technology (apart from when they had exploding laptop batteries!).
Overall then my XZU has been a good phone and I've had good value out of it as I use it all the time - I don't have a tablet, I go straight for a laptop if I need to do proper work.
The XZU is my phone, ebook reader, email reader, news reader, podcast & music player, GPS mapper, instant messaging console (G hangouts), shopping assistant (checking prices in shops with barcode scanner), movie viewer (netflix), chromecast controller (netflix) and occasionally acts as a game console.
My backplate cracked so I used the extended warranty I bought with the phone to fix it.
Sony said they couldn't replace it because its discontinued so they bought out my warranty and phone for the total amount I paid. So I got a free ultra basically.
I fixed the backplate myself. I'd really like to fix the faux aluminum edges. They sell them online but u don't want to go in blind and dissect my phone.
Almost mint here (everything is perfect except that the screen ASF is shinning just a little less than the back one) after eight months. I have two cases, the plastic one I use 95% of the time and the Krusell leather book one that I only use when I think I need an extra protection.
USB protective flap
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
I put screen protector on my replacement XZU when the one I purchased was replaced under warranty. Only problem is stuff building up in the cracks; dirt, dust, etc. builds up in the cracks of the body, and I HATE that. I also have the ? lens attachment case that I leave on all the time, where the two upper corners have cracked off.
Sent from my C6806 using XDA Free mobile app
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
Click to expand...
Click to collapse
I don't think you have to dissect your phone for the USB flap only.
Just buy a new one on eBay and replace it by fitting the string attached into its hole. ?
Edit: to stay in topic, my Ultra is a D1 unit, exchanged like one month later for another brand new under warranty, and it's been y daily driver since.
Paint have come off of 3 out of 4 corners, but other than that, the phone is pristine.
You should see my old GS3 (which now has my mother in law): all plastic-aluminum-painted edges are broken in several points, there's no paint on the on/off button anymore, plastic back cracked... ?
Overall, I'm super happy and my phone is still as elegant as was when I first opened the box. ?
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
Sent from my C6806 using XDA Free mobile app
bigl34461 said:
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
Sent from my C6806 using XDA Free mobile app
Click to expand...
Click to collapse
Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
fastest83 said:
Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
Click to expand...
Click to collapse
The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
Sent from my C6806 using XDA Free mobile app
bigl34461 said:
The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
Sent from my C6806 using XDA Free mobile app
Click to expand...
Click to collapse
That's not only luck, you're the luckiest man alive when it comes to warranties...!
I mean, like 8 out of 10 have all kinds of problems with warranty, you're the live exception! ?
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
Click to expand...
Click to collapse
the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
adilovesrolls said:
the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
Click to expand...
Click to collapse
I ordered the flap of eBay and replaced it as per your instructions. Jiffy - my ZU is back to being new. Thanks!
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
cashif said:
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
Click to expand...
Click to collapse
I'm with you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
gideonMorrison said:
I'm wait you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
Click to expand...
Click to collapse
Thanks but wouldnt 'Sony' logo come off as well if I were to remove the plastic film?
I recently purchased a second hand Xperia Z2, and after about two weeks I discovered a shatter in the back. (I'm not sure when it broke because it was in a case.) Since that happened, I've had a closer look at the rear glass and I'm trying to work out whether it is original, or whether it has been replaced with a non-genuine back cover.
I've read through a number of posts discussion genuine vs non-genuine, and here is what I've noticed:
In favour of being genuine:
1. It has a SONY logo
2. The camera lens is actually a separate piece glued on to the case.
In favour of being fake:
1. The LED flash doesn't line up very well with the hole
2. There was no shatter-proof film (so far as I could tell): once the back broke, there was glass dust coming off all over the case and sharpish edges were exposed. It didn't all fall apart or anything, though.
I imagine I could tell if I actually pulled the back off, because the adhesive would probably be a giveaway. (It looks like the ones on eBay don't have the fine edge of adhesive, but rather have adhesive all over the place) but I'd rather not do that. At least, not unless I have a pretty good reason to check further.
Photo of lens/flash is attached.
Anyone have insights or thoughts? (Apart from "you're a klutz". I know that already). If you've got an XZ2 with an original back and want to post a pic of your flash alignment with the hole, I'd be curious to see it. Photos of the lens arrangement would be interesting too because my one looks a bit different to the one here - on mine the silver goes all the way to the edge, on that one it looks like the ring ends before the glued region. A lot like this one purchased from eBay.
Cheers!
(The follow-up question is: if it is a non-genuine replacement back, but I was the one to break it within a couple of weeks of getting the phone - despite it being in a cover - is it reasonable to go after the seller about it)
It seems to be a duplicate one. Its a little misaligned + the transparent glass covering the flash contains small-small rings.
The Writings part(20.7 MP...) is a little brighter than the actual. I don't know if u have used flash while taking this pic.
Th3DON said:
It seems to be a duplicate one. Its a little misaligned + the transparent glass covering the flash contains small-small rings.
The Writings part(20.7 MP...) is a little brighter than the actual. I don't know if u have used flash while taking this pic.
Click to expand...
Click to collapse
Nope, no flash, so I think you're right. Well spotted on the small rings on the flash too.
Pity it seems to be impossible to get a real 'genuine Z2 glass back' to replace it with.
I recently replaced my back with non-original parts, but mine is white color. So what I could notice, is that on original cover all of the grey text was a bit brighter. The fake part has noticeably darker text.
The silver ring around the camera looks like a fake plastic, what also seems to be the same in your case. + when I use the flashlight I can definitely see a square shape, but this one may be just in white models.
So I would say, based on your photo, 80% that it's a fake, especially when the led is badly aligned (even in my fake back panel it aligns well).
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
This is 100% fake back plate, flash has no rings, plate color is too black, letters are too bright and printed on the glass and not inside the glass like on the original back plate. This is tue cheapest back plate you can get on ebay but there are good back plates that are almost identical to original Sony bp but are priced higher than 10 euro.
vo4LG said:
Nope, no flash, so I think you're right. Well spotted on the small rings on the flash too.
Pity it seems to be impossible to get a real 'genuine Z2 glass back' to replace it with.
Click to expand...
Click to collapse
i got originals here in belgium but they costs me 50€ each :/ fake ones are often quite thin and only cost 10-15€.
They break sometimes after 1 hour sometime 6 days.
goodluck If its not made of glass, than often its thinner and youl feel an edge on the back of your phone
Thanks for the help everyone! Now I just need to decide whether to complain to the seller and try to return the device or not.
And that's why buying second hand phones is hit and miss I guess. Gah.
vo4LG said:
Thanks for the help everyone! Now I just need to decide whether to complain to the seller and try to return the device or not.
And that's why buying second hand phones is hit and miss I guess. Gah.
Click to expand...
Click to collapse
I would return it if he didn't mentioned it in his auction.
Btw is your phone waterproof (pressure sensor test)?
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
mr.loverlover said:
I would return it if he didn't mentioned it in his auction.
Btw is your phone waterproof (pressure sensor test)?
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
Click to expand...
Click to collapse
It wasn't mentioned in the auction. Unfortunately I didn't notice until 32 days after sale, so the ebay guarantee doesn't apply *frustrated*.
Doing a pressure sensor test, the pressure does go up so it is still fully sealed (which I'm pretty surprised about, to be honest). Still, if it were submerged there would be forces on the camera lens etc that just pressing on it doesn't create, so I'm still not going to try to drown it =) Probably pretty safe for a rinse though.
If I can't sort it out with the seller, I might just buy a new back, remove the lens etc from the new one, put a thin coat of epoxy resin over the broken one and sandwich the new one onto it. Hopefully having two layers will increase the strength (if not the prettiness).
vo4LG said:
It wasn't mentioned in the auction. Unfortunately I didn't notice until 32 days after sale, so the ebay guarantee doesn't apply *frustrated*.
Doing a pressure sensor test, the pressure does go up so it is still fully sealed (which I'm pretty surprised about, to be honest). Still, if it were submerged there would be forces on the camera lens etc that just pressing on it doesn't create, so I'm still not going to try to drown it =) Probably pretty safe for a rinse though.
If I can't sort it out with the seller, I might just buy a new back, remove the lens etc from the new one, put a thin coat of epoxy resin over the broken one and sandwich the new one onto it. Hopefully having two layers will increase the strength (if not the prettiness).
Click to expand...
Click to collapse
Wow. It's still water resistant. In my case the glue was so bad, that my back panel got opened so I had to use some normal glue to make it stick. I replaced the back myself, so If I were you I wouldn't touch the back panel if you don't have any problems with it.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
Thanks to everyone who responded!
One last favour: just doing a minor battle over PayPal claim that the back is not original. It would be great if someone could just take a few snaps of the back of their phone with original glass (especially if it can include the detail of the lens and flash lens, which seem to be the most obvious differences between the Sony and non-Sony rear glass). I've got plenty of stock/review photos, but it would be really helpful to have a couple which are 'real' pics rather than stock ones.
Many thanks =)
vo4LG said:
Thanks to everyone who responded!
One last favour: just doing a minor battle over PayPal claim that the back is not original. It would be great if someone could just take a few snaps of the back of their phone with original glass (especially if it can include the detail of the lens and flash lens, which seem to be the most obvious differences between the Sony and non-Sony rear glass). I've got plenty of stock/review photos, but it would be really helpful to have a couple which are 'real' pics rather than stock ones.
Many thanks =)
Click to expand...
Click to collapse
Hope this helps, my point and shoot is out of batteries.
You can also point out the 20.7Mpix and G lens writing it is printed inside the glass and the cover is supposed to be blueish expecially when wet, like a shine trough effect.
Hope someone can help me, but I got this on my phone and I hope I can fix it.
Jacob_Bentzen said:
Hope someone can help me, but I got this on my phone and I hope I can fix it.
Click to expand...
Click to collapse
Hey,
As what I've seen in the tear down videos, the plastic corner is part of the entire inner body, and if you want it fixed, the entire phone must be dissembled and the inner body replaced with a new one. If you do this in a uncertified repair shop, you can forget about water resistant part of the phone specifications. The metal part by my opinion can be replaced without full phone disassembly.
Actually I dropped mine with a tpu case, and I can see a small deformation on the metal part only too.. (on almost the same place like yours)
r0gger said:
Hey,
As what I've seen in the tear down videos, the plastic corner is part of the entire inner body, and if you want it fixed, the entire phone must be dissembled and the inner body replaced with a new one. If you do this in a uncertified repair shop, you can forget about water resistant part of the phone specifications. The metal part by my opinion can be replaced without full phone disassembly.
Actually I dropped mine with a tpu case, and I can see a small deformation on the metal part only too.. (on almost the same place like yours)
Click to expand...
Click to collapse
That sounds expensive
If your phone was to say "brake" due to manufacture fault and you take your phone back to where you got it, you might just get a replacement. Wink wink.
Sparksltd said:
If your phone was to say "brake" due to manufacture fault and you take your phone back to where you got it, you might just get a replacement. Wink wink.
Click to expand...
Click to collapse
thats too late when it has already fell to the ground, with marks like that there will be straight no.
Its not Sony's fault you dropped it, and they dont know if it was "broken" before the fall or not, thus they wont replace it.
I am not saying it is like this all around the world, but we operate by these guidelines where i work, and they are provided by Sony, and thats what I know.
Heya.
I have same problem with my 6683. Any idea where I can find an inner metal frame for it so I can change it myself, or with someone from London, which I assume I'll find here, on XDA Developers forum and wants to give it a try, or has already done this magic before?
Cheers.
Actually, corners are sold separately, depends on where you shop. I know witrigs.com has them, 4 corners for a set.
can the 4 corner parts be replaced without damaging water resist
Witrigs sells the whole frame for 17 USD. It's listed as "OEM Middle Frame Replacement for Sony Xperia Z5 Premium COLOR". I ordered mine and couldnt be happier with it, my phone looks brand new
They also sell the corners but they're about 4 USD, so the full frame is a better value.
Thank you
I already purchased some parts for another phone and they came fast enough. I enjoyed the experience with them and I'm pleased to recommend as a trustful company.
Now, I just need to save some money to repair all my phones owned in the last years.
Hopefully, soon we won't be needing them -
now-you-can-protect-your-phone-from-falls-with-this-airbag-case-that-pops .
Hey guys.. I know this z ultra thread is almost dead and i might not get help, but i am gonna give it a try anyway.
So the story is.. last year i kept my xperia z ultra in my laptop bag and after half an hour when i checked the screen had a little line(crack) in the middle of the screen from one end to the other.
The phone turns on. I can see the display but it doesnt recognise my touches. and it randomly keeps on launching apps and touching screen here and there.
I would like to ask what exactly went wrong here.
some of my friends had this phone and their's were working even after cracked screens.
Can i replace the screen? and is it worth spending on this phone now?
iamvashisht said:
Hey guys.. I know this z ultra thread is almost dead and i might not get help, but i am gonna give it a try anyway.
So the story is.. last year i kept my xperia z ultra in my laptop bag and after half an hour when i checked the screen had a little line(crack) in the middle of the screen from one end to the other.
The phone turns on. I can see the display but it doesnt recognise my touches. and it randomly keeps on launching apps and touching screen here and there.
I would like to ask what exactly went wrong here.
some of my friends had this phone and their's were working even after cracked screens.
Can i replace the screen? and is it worth spending on this phone now?
Click to expand...
Click to collapse
I had the same thing happen to me over 2 years ago. I finally got around to fixing it, because I was weary of bad LCD screens and I wanted to do it on the cheap.
I bought one from AliExpress and can confirm it is an OEM LCD panel. Only $36. Arrived in 3 weeks and it works like it did before, minus the waterproofing of course. In fact, this seller is all about OEM, good place for other devices as well.
Here is the link (I can't post links right now so it needs to be copied): goo.gl/et1vd6
I'd say it's worth it. It makes for a good backup phone and mini tablet for when you don't want to bring a tablet.
lilracerboi said:
I had the same thing happen to me over 2 years ago. I finally got around to fixing it, because I was weary of bad LCD screens and I wanted to do it on the cheap.
I bought one from AliExpress and can confirm it is an OEM LCD panel. Only $36. Arrived in 3 weeks and it works like it did before, minus the waterproofing of course. In fact, this seller is all about OEM, good place for other devices as well.
Here is the link (I can't post links right now so it needs to be copied): goo.gl/et1vd6
I'd say it's worth it. It makes for a good backup phone and mini tablet for when you don't want to bring a tablet.
Click to expand...
Click to collapse
WOW that is cheap! To bad its not available anymore..
If I buy a new phone and this is no longer my primary phone I might change the screen and frame!
My chassis is cracked in half both at the sim slot due to its being so thin there and at the ear plug.
And my usb port is is not working cause of pin 1 that came loose that I soldered once but it came loose again so I ordered a new connector to be replaced completely.
The pins has started to move around due to wear in the plastic inside the connector so when I connect a usb cable it will tweak the pin back and forth until it breaks loose of the solder point.
And my earplug needs to be replaced due to 3.5mm plug comes out to easy but thats easy.
I have a question. How did you remove the battery?
I probably need to flip the motherboard upside down for the usb port that requires the battery to come out first.
I tried to break the glue underneath but the battery started to deform and bend just slightly and I'm worried the battery might burst into flames.
SUPERUSER said:
WOW that is cheap! To bad its not available anymore..
If I buy a new phone and this is no longer my primary phone I might change the screen and frame!
My chassis is cracked in half both at the sim slot due to its being so thin there and at the ear plug.
And my usb port is is not working cause of pin 1 that came loose that I soldered once but it came loose again so I ordered a new connector to be replaced completely.
The pins has started to move around due to wear in the plastic inside the connector so when I connect a usb cable it will tweak the pin back and forth until it breaks loose of the solder point.
And my earplug needs to be replaced due to 3.5mm plug comes out to easy but thats easy.
I have a question. How did you remove the battery?
I probably need to flip the motherboard upside down for the usb port that requires the battery to come out first.
I tried to break the glue underneath but the battery started to deform and bend just slightly and I'm worried the battery might burst into flames.
Click to expand...
Click to collapse
Man, your Ultra has gone through a lot!
Dang, didn't think they'd go out of stock. Pretty much the only online seller I trusted, because they compare OEM displays with fakes.
As for the battery, I don't remember how I got it out. I took it apart over a year ago when I bought a non-OEM display, so the adhesive was already loose. If you're in a situation where the screen is not working, you could just heat up the front to take the screen off and heat the body where the battery is, that way you're not putting heat directly on the battery.
Just be careful about the connector, especially if it's still plugged in.
SUPERUSER said:
WOW that is cheap! To bad its not available anymore..
I have a question. How did you remove the battery?
.
Click to expand...
Click to collapse
If it's Z Ultra we are talking about - you unscrew 4 screws on each corner and pry battery from the right side with a plastic tool. It has two adhesive strips on both left and right side.
Though you don't need to take the battery out if you want to replace the screen, the connectors are at the bottom and accesible with just the metal cover removal.
By the way the reason why touch stops working the moment your screen cracks is because the capacitive layer is integrated into the glass, and when it breaks the connection is severed and no longer working. It is a shame, and the glass on this particular phone is very fragile, I suggest putting a tempered glass protector on it, so far mine holds up fine with it.
If you don't want to go thru hassle of repairing it and looking for a new device: the Z5 or XZ premium I think are best options of the sony side as the XA Ultra gives midrange experience at best.
On the same screen size id give S8+ or Note 8 a shot, they look promising.
IGnoTon said:
If it's Z Ultra we are talking about - you unscrew 4 screws on each corner and pry battery from the right side with a plastic tool. It has two adhesive strips on both left and right side.
Though you don't need to take the battery out if you want to replace the screen, the connectors are at the bottom and accesible with just the metal cover removal.
By the way the reason why touch stops working the moment your screen cracks is because the capacitive layer is integrated into the glass, and when it breaks the connection is severed and no longer working. It is a shame, and the glass on this particular phone is very fragile, I suggest putting a tempered glass protector on it, so far mine holds up fine with it.
If you don't want to go thru hassle of repairing it and looking for a new device: the Z5 or XZ premium I think are best options of the sony side as the XA Ultra gives midrange experience at best.
On the same screen size id give S8+ or Note 8 a shot, they look promising.
Click to expand...
Click to collapse
Thank you. I had trouble locating where the glue strips are so I kind of felt my way where there was something sticky but didn't make much progress.
I got one corner out but then I gave up.
Since a few years I use tempered glass back and front. They are a lifesaver! Not very cheap but worth every penny.
I'm not sure if I'm going to take my phone apart for the tenth time or so..its very fiddly to solder this tiny usb connector.
Atm i'm using the magnetic cable and a phone case so it stays in place but I'm working on a "workaround" with my old battery case with two 18awg cables soldered to the dock pins (cause I hit current limit with thinner awg) and ordered a dip to micro usb board to solder these cables onto.
So the case only contains a strait path from the usb port to the dock connector on the battery case.
The idea is If the port brakes I ware out the dip board instead of the internal usb port when charging.
Easy maintance and low cost of replacement parts. Ten dip boards for 1 usd vs 2 usd for three internal usb ports.
And I don't have to worry about the magnetic dock cable coming loose all the time.
I started to look for a new device a month ago. Its showing its age.
I'll continue writing in the other thread..so we don't go too off topic.
Fck
Sadly an extreme issue with Sony phones for many years. Along with the dreaded sudden death that effects so many models its more widespread then LG bootloop and Apple bendgate combined.... And somehow denied as a defect by Sony and unknown and disbelieve by many....
Both issues I think however are rectified since 2017 I believe though.... Finally