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I just bought a "Like New Mint" condition atrix off ebay. The seller is a power seller with a 99.6% rating.
I opened the box and had it unlocked and aura 1.1.3 installed before it even finished its first boot.
After fooling with it for a bit, I came to realize there is a dead row of pixels on the screen a half inch thick spanning across the top of the screen....
I already sent an email to the seller and awaiting a reply...
Justvwanted to know if anyone knows another way I can fix this. Could I copy the pds from my other atrix?
Man this blows, since I just ordered an unlock code for that imei as well.
I'm too on the ball and gotta slow down I think lol
Any suggestions would be greatly appreciated
Sent from my MB860 using XDA Premium App
No way to fix my atrix had the same issue and I sent it to Motorola and still no fix so I sold it was my fav phone but a lot of early models had that is about a half inch from notification and it sucks
Sent from my HTC Sensation 4G using XDA App
Well that sucks.
Sent from my MB860 using XDA Premium App
konflikt1911 said:
No way to fix my atrix had the same issue and I sent it to Motorola and still no fix so I sold it was my fav phone but a lot of early models had that is about a half inch from notification and it sucks
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
You didn't just sell it on ebay did you?
Solid...Does the touchscreen work in that area or were you unable to boot. If you can't get your cash back, my guess is it took a fall or it passed through an xray machine maybe. New digitizer wouldbe my first thought. Is it there when you fast boot?
Just had the same problem with mine; looks like it's the digitizer.
I flashed back to Bell 2.2.2 (bl and all), restored PDS backup, factory reset, etc and no fix. Sent it back to moto for repair and they told me it was due to water damage (which I think is BS; as I've never had it any where near water.. even made sure to take it out of my pockets before taking a shower to avoid steam).
Got my Atrix around March 20th, so it would have been one of the first run and my buddy who works at a Bell store said he'd seen a couple come back already.
Luckily I had the insurance, so I gave it some real water damage and had it replaced...
Phoneguy589 said:
You didn't just sell it on ebay did you?
Solid...Does the touchscreen work in that area or were you unable to boot. If you can't get your cash back, my guess is it took a fall or it passed through an xray machine maybe. New digitizer wouldbe my first thought. Is it there when you fast boot?
Click to expand...
Click to collapse
Would the xray machine do that?
They are willing to refund me. I'm problem gonna try that
Sent from my MB860 using XDA Premium App
Update:
They offered to refund the price of a new digitizer or shipping to ship it back. I took the price of a digitizer, and now have a $27 digitizer ordered from ebay. Please tell me im not crazy... I kinda have a bad feeling about this.
Sent from my MB860 using xda premium
SolidHelix said:
Update:
They offered to refund the price of a new digitizer or shipping to ship it back. I took the price of a digitizer, and now have a $27 digitizer ordered from ebay. Please tell me im not crazy... I kinda have a bad feeling about this.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
You must have gotten the original phone at a good price, because I would have taken the refund.
Hopefully everything works out for you!...
Sent from my GT-I9000 using XDA Premium App
SolidHelix said:
Would the xray machine do that?
They are willing to refund me. I'm problem gonna try that
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
X-ray machines can screw up some digital cameras, but I'm not sure about cell phones...
Sent from my GT-I9000 using XDA Premium App
ccrows said:
You must have gotten the original phone at a good price, because I would have taken the refund.
Hopefully everything works out for you!...
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
$325 shipped
Sent from my MB860 using xda premium
SolidHelix said:
$325 shipped
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Woah......
Yesterday, I traded my wife's razr for a purple razr. It was a straight up trade on Craigslist. Seemed legit at the time. As soon as I drove away, I noticed the 4g kept dropping. I had to toggle airplane mode to get it to come back,... and then I just dropped signal again. It does it constantly. If I change it to 3g only, it works fine, it just doesn't like being on 4g at all. Anyways, I texted the guy back and of course he never replied.
So I went to Verizon yesterday, thinking that maybe the sim went bad when we swapped phones. A new sum didn't make a difference. Well, the girl in the store said it was a warranty issue and that she would send us a new one on Tuesday. I even told her it wasn't the original razr we bought. I told her of the trade. She still said it was a warranty issue. At first I thought it was cool... get a new phone out of it. However, now im wondering - if I do send this razr back, and the imei numbers don't match the original razr, then would I end up being charged for a whole new phone?
At this point on just thinking of sending the replacement back and just buying a new (used) phone.
Anyone have any idea how the warranty works? Is it just on the original phone purchased? What's my best way out of this mess?
Sent from my Galaxy Nexus using xda premium
Go to service center!
orrrrrr buy a new phone
Inviato dal mio GT-S5660 con XDA Premium
Pancakes_Gio said:
orrrrrr buy a new phone
Inviato dal mio GT-S5660 con XDA Premium
Click to expand...
Click to collapse
That's what I'm leaning towards. Im just confused about the girl at Verizon telling me that its still covered under warranty? I thought used phones weren't warrantied.
Sent from my Galaxy Nexus using xda premium
http://forum.xda-developers.com/showthread.php?t=1592943
Sent from my Synergized Aggressive Lionfish Evo using the XDA app
If you have Total Equipment Coverage they will warranty a used phone under most circumstances, oddly enough.
Sent from my DROID RAZR using xda premium
MillionManMosh said:
If you have Total Equipment Coverage they will warranty a used phone under most circumstances, oddly enough.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
We do have the phone insured, and come to think of it, the Verizon rep did look up our info and she said that since we did have insurance we get free expedited shipping. ...maybe I'm not screwed. I didn't realize insurance even covered a used phone.
Sent from my Galaxy Nexus using xda premium
If the phone is in good condition it might still be covered under the default manufactures warranty providing its not a dev phone. One year is minimum in Moor countries.
Sent from my XT910 using XDA
How can I tell if its a dev phone?
Sent from my Galaxy Nexus using xda premium
n8theshredder said:
How can I tell if its a dev phone?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Its a Verizon Razr. Its not a dev one.
Sent from my Galaxy Nexus using XDA
Just send it back. You have a one year warranty no matter what. Nothing is going to happen I've sent verizon worse stuff under warranty and they never charged me anything.
Sent from my DROID RAZR using Tapatalk 2
As long as the phone itself is still in one ýear warranty your fine cause they send ít to a company that doesn't čáře who bought they just čáře that they get paid
n8theshredder said:
Yesterday, I traded my wife's razr for a purple razr. It was a straight up trade on Craigslist. Seemed legit at the time. As soon as I drove away, I noticed the 4g kept dropping. I had to toggle airplane mode to get it to come back,... and then I just dropped signal again. It does it constantly. If I change it to 3g only, it works fine, it just doesn't like being on 4g at all. Anyways, I texted the guy back and of course he never replied.
So I went to Verizon yesterday, thinking that maybe the sim went bad when we swapped phones. A new sum didn't make a difference. Well, the girl in the store said it was a warranty issue and that she would send us a new one on Tuesday. I even told her it wasn't the original razr we bought. I told her of the trade. She still said it was a warranty issue. At first I thought it was cool... get a new phone out of it. However, now im wondering - if I do send this razr back, and the imei numbers don't match the original razr, then would I end up being charged for a whole new phone?
At this point on just thinking of sending the replacement back and just buying a new (used) phone.
Anyone have any idea how the warranty works? Is it just on the original phone purchased? What's my best way out of this mess?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I say don't worry. You may be over-thinking on this issue.
just relax and do the swap with vzw since even they suggested so.
something unusual happened to me too.i bought my razr on craigslist too and they sent me a letter to offer me insurance and extended warranty. i called them and they told me they are doing that with 2 years old or less phones no matter where you bought it.today i still having insurance and warranty.
Sent from my DROID RAZR using xda premium
Or you could always download the RAZR 4g connectivity fixer app from the market. Mine did that after a CL deal and that fixed the 4g right away
Sent from my DROID RAZR using Tapatalk 2
jiwengang said:
I say don't worry. You may be over-thinking on this issue.
just relax and do the swap with vzw since even they suggested so.
Click to expand...
Click to collapse
Thanks. I have been over thinking it. Never really had a warranty issue with a phone.
I tried the Motor connectivity app and it was worthless.
Anyways, I just wanna say thanks for all the replies. Its so cool to have such a huge database of knowledgeable people.
Sent from my Galaxy Nexus using xda premium
My screen cracked and I had to make an insurance claim...I'm getting a refurbishes replacement...anyone have any bad experience with them?
Sent from my SGH-I897 using XDA
With this phone specifically? Yes. I returned my first one because it had a dead pixel, and the one they gave me had a broken USB port. It thinks its on a USB charger when it's on a wall charger, therefore making my phone charge slow. I also can't connect it to a computer I'm actually still using it too, I figured that I'd return it when something happens to it
The ducks symbolize death!
Through the 7 refurb captivates I had, and the two refurb I777's so far, all of them have looked and function brand new if not better.
My wife has one. 6 months and no issues to report.
Sent from my SGH-I777 using XDA
Mine looked brand spanking new and hasn't had any issues at all. Best $10 I ever spent (that wasn't on a six pack hah).
Sent from my SGH-I777 using Tapatalk
Jonnyredcorn said:
My screen cracked and I had to make an insurance claim...I'm getting a refurbishes replacement...anyone have any bad experience with them?
Sent from my SGH-I897 using XDA
Click to expand...
Click to collapse
I have a refurb i777 I got a while back. As far as I can tell, it's been perfect. I would actually almost rather have a refurb as a replacement than a new phone...the refurb units are put through much more rigorous testing before they're sold than the new units are.
Slavestate said:
Mine looked brand spanking new and hasn't had any issues at all. Best $10 I ever spent (that wasn't on a six pack hah).
Sent from my SGH-I777 using Tapatalk
Click to expand...
Click to collapse
Same here. No issues. Love this phone!
I tried to upgrade with a refurb I777. It was DOA when I received it. Wouldn't power on. I called ATT and told them about it and they sent another. It was also DOA and wouldn't power on. Sent them back and went to Sam's Club and bought a new one for $50. I've had other refurb phones and they were all fine. My wife's Cappy is a refurb and it's been flawless. I think for the most part they do pretty well but you may run into a few bad ones now and then.
Yeah once in awhile you'll hear problem reports but for the most part refurbs are just fine. My Blackberry Curve refurb I got like 4 years ago died a week after I got it. But ATT sent me another, only took 2 days to get it, and the replacement is actually still in excellent condition. Same happened to my fiances but second time was a charm for her too.
Sent from my SGH-I777 using Tapatalk
Mine is refurbished and has worked flawlessly since the day I got it which was about a month and a half ago, so I wouldn't worry if I were you.
Sent from my SGH-I777 using XDA
So I got my phone and it feels brand new. Rooted and flashed 5/11 AOKP & NEAK and it is running great so far. Screen seeems a little nicer as well. I notice less banding.
Sent from my GT-P7510 using XDA Premium HD app
Sad to say my gf traded her note yesterday after paying retail for it 4 months ago, she traded for an iPhone. :banghead:
But here's the deal. She traded thru craigslist, we all met at att to get new sim cards, i told my gf to drop the ins on the note (I sat in the car) when she was done she said the clerk was trying to reset it because it was used and because its jail broken, the reset was talking forever so they aborted. The clerk than said that they can transfer the ins from the note to the iPhone, I wasn't aware that they could ins a used device not too mention its jailbroken which they're aware of. Secondly, the iPhone was adverticed as a 5 month old 4s, after some research I found out that its an iPhone 4, and it could be years old. She doesn't seem to care but I do...she got ripped off. She thinks he bought it used and was under the impression it was a 4s. Sorry guys, this has been bugging me since last night. I'm still surprised that its covered by ins, but I wonder about the warranty?
Sent from my Samsung-SGH-I717 using xda premium
nash2000 said:
Trust me I tried. I was floored when I found out that this damn thing is only a regular 4, that sell for $200 or less everywhere. Silver lining (I guess) is that she upgrades in 4 months. I think shes done with android, too much for her...after going andoid, iphones seemed like toys, in my opinion.
Sent from my Samsung-SGH-I717 using xda premium
Click to expand...
Click to collapse
same her i think my fiance is going to iphone as well she isnt happy with her lg thrill though i might talk her into a galaxy s 3
Sent from my SAMSUNG-SGH-I717 using xda premium
kornklown69 said:
same her i think my fiance is going to iphone as well she isnt happy with her lg thrill though i might talk her into a galaxy s 3
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
She had the trill too, exchanged it for the vivid, sold that and got the note, traded the note for iPhone...all this with in 8 months. Lol
Sent from my Samsung-SGH-I717 using xda premium
nash2000 said:
Trust me I tried. I was floored when I found out that this damn thing is only a regular 4
Click to expand...
Click to collapse
You weren't at the store during the trade? If so, why didn't you look at the phone before agreeing to it?
kornklown69 said:
same her i think my fiance is going to iphone as well she isnt happy with her lg thrill though i might talk her into a galaxy s 3
Click to expand...
Click to collapse
The LG Thrill is, in my opinion, the worst android phone I've ever used.
I can't wait for the day when I can get rid of it. I'd sell it for $0.50 if I thought someone would actually buy it.
baudilus said:
You weren't at the store during the trade? If so, why didn't you look at the phone before agreeing to it?
The LG Thrill is, in my opinion, the worst android phone I've ever used.
I can't wait for the day when I can get rid of it. I'd sell it for $0.50 if I thought someone would actually buy it.
Click to expand...
Click to collapse
If you really want to get rid of it...I'm looking for a backup phone.
Sent from my Samsung-SGH-I717 using xda premium
I bought my wife an S3 to (hopefully) replace her iPhone 3, but she hated it. Didn't make it a week before she happily exchanged it for an iPhone 4.
I don't get it, but obviously none of us do.
That's why we're here.
Sent from my SGH-I717 using Tapatalk 2
baudilus said:
You weren't at the store during the trade? If so, why didn't you look at the phone before agreeing to it?
The LG Thrill is, in my opinion, the worst android phone I've ever used.
I can't wait for the day when I can get rid of it. I'd sell it for $0.50 if I thought someone would actually buy it.
Click to expand...
Click to collapse
I'll give you $0.50, will also pay shipping!
Sent from my SAMSUNG-SGH-I717 using xda premium
Tomdg07 said:
I'll give you $0.50, will also pay shipping!
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Nice!
I didn't notice your second portion on your first reply "why didn't I check it out? Well, I stayed in the car the whole time, figured we could trust this guy since apparently we know each other from years ago and that we have mutual friends. It didn't even cross my mind that it may not be a 4s until we got home. To the untrained iPhone eye you can't tell the 4 apart from the 4s...there is only 2 physical differences that I know of, 1 is that the 4s has 4 black stripes around the edges were as the 4 only had 3. The other one (just learned today) is the volume switch is in a slightly different location.
Sent from my Samsung-SGH-I717 using xda premium
All, lets be nice, Gentlemen be nicer...
OP not sure why this thread is alive, but if we all can't be nice, I will be back. Thank You.
Dropped it from like 3 feet straight down on the screen.....
Sent from my HTC6435LVW using xda app-developers app
Ouch.
Sent from my Nexus 10
Damn that sucks! I have the otterbox on my phone now since my shatter the screen on this phone breaks easily. Now my question for you is were you rooted and all that good stuff? And are you getting a replacement from Verizon ? If so welcome to ota stock Rom you'll be stuck if you weren't already.
Sent from my HTC6435LVW using xda premium
He wasn't rooted or unlocked he was stuck locked up from the ota update.
Sent from my HTC6435LVW using xda app-developers app
Damn... that's more busted than Christina Aguilera!
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
jonesin said:
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Isnt that illegal? And wont they find out anyhow?
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
SHANENATAS said:
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
Click to expand...
Click to collapse
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Naw I'm gonna go through insurance. I'm so bummed. I think my heart skipped a beat when it happened. At least I can still use it
Sent from my HTC6435LVW using xda app-developers app
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Keep your fingers crossed, you might just luck out and not have the OTA. Mine didn't but it was a refurb. I'm sure you'll let us know, lol
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
ickedmel said:
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I'm just really surprised to see so many DNA breaks from dropping it. In fact I have never cracked a screen, knock on wood. My old Droid Razr was pretty durable too. Now my daughters ipod touch broke if you looked at too hard, haha JUNK
The DNA is supposed to have triple gorilla glass too. I wonder if some of these are refurbished with fake junk digitizers? The screens should not be shattering that easily.
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
rogerwalker22 said:
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I had to get a replacement for my DNA, which came with the OTA, due to battery issues. I was looking forward to getting a phone with the old software and when the replacement came it had the old OS; but that had to go back due to the power button being concaved, so it was flush with the top, blown speaker and a dead pixel; and this was how it came out of the box! (100+ point inspection my a$$). The next replacement came and it too had the old software but wouldn't connect to WiFi. I received the third replacement yesterday and it was perfect, but the OTA was pre-installed. Hope you get not only the old software version but also a workable phone.
fury15 said:
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
You can keep it, but don't sell it. When you report your phone lost, the carrier gives it a bad ESN.
123421342 said:
Isnt that illegal? And wont they find out anyhow?
Click to expand...
Click to collapse
well i suppose so yes it could be outside of the boundaries of the insurance agreement but i pay a subsidy and an insurance fee for a reason. I could claim the phone was stolen swap the motherboards and sell the broken unit to cover the insurance premium but i wont be doing that. I see no harm no foul. They will be recieving a perfectly functional peice of hardware in the exact condition I reported during the claim... to each his own though
If you swap the motherboard you will be converting the new Dna to the old esn that you just reported lost... So you are just giving yourself a bad esn. Lol
Also its fraud but whatever you want to do
-- Sent from my Palm Pre using Forums
What type case was your DNA in when this happened?
sent from my DNA running sense 5
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
rogerwalker22 said:
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
Click to expand...
Click to collapse
Didn't I post a link with a video? It seems really easy to fix, that's why I wanted it. I even put an ad on craigslist. If you report it lost or stolen you could always "find it again" and they can reverse the bad ESN. My cousin bought a bad ESN phone from ebay. Verizon ended up calling the original owner and he went ahead and released it, they made the ESN good again. I don't know all the details but that's what he told me, sometime last year.
Hmm options, how much will it cost? Since the phone has to be sent away and cracked open anyway, buy the digitizer and send it to be jtagged, 2 birds with one stone. It might cost you a little more but you will be golden in the end. Fixed phone and S-off.