Ok, I am running Rumrunner s-off and apparenty I did not get HTC Sync off my phone. without HTC sync, my phone will not bee seen by windows and therefore not recognized as an ADB device. So I got the infinite dots screen and its hung. I uninstalled HTC sync, but it takes the driver with it. What do I do? I am a total noob and am just following instructions. Phone was rooted great and have been on latest build of LiquidSmooth for days.
Phone is now just rebooting constantly....
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Hi all,
I am stuck in a very weird situation for past month or so. About more than a month ago my HTC Hero stopped syncing with my Windows 7 32 bit laptop. I have tried uninstalling HTC sync, restarting, installing HTC sync again with drivers but sometimes I come across my Hero showing up as Unknown Device under Devices and Printers section while sometimes it does not detect at all. I then came across forum.xda-developers.com/showthread.php?t=647353 and found than in step IV bootloader procedure my phone detects properly in HTC Fastboot mode. I can see it appearing as My Hero under Android USB Devices in Device Manager. However, as soon as I reset my phone and restart it, it again disappears from the Device Manager. Nothing shows up.
Can somebody help troubleshoot this?
Imrankw
Maybe start here,...
HTC Hero trouble synchronizing with PC? Read this...
imrankw said:
Hi all,
I am stuck in a very weird situation for past month or so. About more than a month ago my HTC Hero stopped syncing with my Windows 7 32 bit laptop. I have tried uninstalling HTC sync, restarting, installing HTC sync again with drivers but sometimes I come across my Hero showing up as Unknown Device under Devices and Printers section while sometimes it does not detect at all. I then came across forum.xda-developers.com/showthread.php?t=647353 and found than in step IV bootloader procedure my phone detects properly in HTC Fastboot mode. I can see it appearing as My Hero under Android USB Devices in Device Manager. However, as soon as I reset my phone and restart it, it again disappears from the Device Manager. Nothing shows up.
Can somebody help troubleshoot this?
Imrankw
Click to expand...
Click to collapse
I've got exactly the same situation except i've got vista, if i use ubsdeview i can only see the usb drivers used for fastboot and no other htc/android drivers. Fastboot works, but when its on all i get is usb not recognised. I've still haven't found a solution
Hope you fare better, if you do you need to tell me what you did!
I had the same issue with the latest version of HTC sync. Downgrade it. for me 2.0.8 works great
Hi there,
I'm trying to follow the guide at roothtchero.co.uk, but I can't even downgrade from 2.73.61.66.
When I try and run the official 2.73.61.5 ROM installed from the HTC website I get a 171 error when once the phone fastboots(?) my phone screen goes white with green text showing the phone name and date, and then orange highlighted white text saying RRU USB. Then there's nothing, and the waiting for bootloader message on the ROM software just times out.
Can anyone give me some advice how to fix this?
I've also created a GoldCard, (I used the 2GB micro SD that came with the phone), and have rebooted the phone, but I've noticed no change.
Any help would be really appreciated.
Cheers,
Blaise.
go into device manager and make sure your Hero phone, shows up as MY HTC. if not, make sure you've got the right drivers installed for your phone. Once you've done that, you can downgrade to .65 Orange ROM without needing the Goldcard Method
install the latest htc sync too
Thanks chaps,
So I've been checking out the device manager in the background when I try and perform the update, here's what I noticed.
I have Developer mode turned on, with my phone.
When I plug my USB into my computer under ADB Interface I have My HTC and HTC Sync is green.
When I run the RUU software HTC Sync disconnects, and I have to wait a good while for it to show green before I can run the update successfully.
When the phone reboots into bootloader mode I have a warning symbol under ADB Interface with a driver named Bootloader
Also when I start from scratch, uninstall, reboot, then reinstall everything, my Hero installs the HTC Dream composite ADB Interface in device manager as default. :S I have to manually choose My HTC as my driver.
It seems to be when the bootloader runs I get the following warning over the bootloader driver in device manager.
"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
You need to restart your computer before the changes you made to this device will take effect."
I have already uninstalled everything, so how does this happen?
Another thing I've noticed is that I have USB Debugging enabled, should this be on or off when I perform a RUU updated?
Start > type Change device installation settings
Select No, then never.
try this http://forum.xda-developers.com/showthread.php?t=647353
This did the trick! Thanks for posting the guide.
To recap, the problem I was havin gis that all sorts of weird drivers were being associated with my Hero, for starters when I had installed the latest HTC Sync, my device was being picked up as a HTC Dream, so I changed this to My HTC.
Secondly when I ran the RUU and my phone rebooted into bootloader mode, a bootloader driver was being installed but having a conflict with another driver, it also asked me to restart my PC, I fixed this by updating the driver to My HTC again, and voila, easy update.
Thanks for all the help!
Cheers,
Blaise.
Hey guys, as you can see im new to this forum, i have a G2 touch that isn't rooted or anything like that and decided to update to the new ROM on HTC site so i could get OTA upates for 2.1
So i've got all the right drivers for HTC sync (comes up as "ADB Interface - My HTC" in device manager) so that it stays connected when i launch the RUU on my laptop (running Win 7 64-bit), but then when it goes into the first part of the update where my phone is in the bootloader?? part HTC Sync decides to disconnect and the update says its not plugged in an cancels the RUU and im stuck with my phone in what i think is bootloader (it says RUU USB on the screen when plugged in then changes to RUU when i take the cable out)
Anyway, can somebody please shed some light onto what is happening and give me a hand on how to successfully install the ROM update or point me in the direction of a good how to guide
Cheers!
it's a driver issue, update your drivers AND make sure you have the latest version of the htc sync software.
If possible use a machine that isn't using Windows 7 as it's known to cause issues...
Windows 7 has no real issues, just does it differently. Just reinstall the drivers when in the fastboot bootloader mode. Fixed.
i wanna get s-off and root on my wife's phone using the revolutionary method so she doesn't lose any data, problem is that I can't get the HTCDriver3.0.0.007 on my windows 7 machine to open up, i get a windows popup that asks is it ok to run this file, i hit 'ok', then that's it, setup never starts. so when i try to run revolutionary, i get stuck at the 'zerging root' step. apparently it won't get past that step until after i get that htcdriver to install.
i've made sure the phone was in usb debugging, updated windows, tried to download that same exe from other sites, and still nothin.
anybody have an idea of what to do
There's no point bothering to run Revolutionary until you get the driver installed....
Are you logged in with admin privileges on Windows ? Is a User Access Control window popping up that you don't see and aren't responding to ?
You could use HTC sync to get the drivers that's what u did...
My name is Revos I'm a recovering flashaholic running Liquid Gingerbread 3.0
the only window i get is the one asking if i'm sure i wanna run the file, i hit yes and nothin else happens. i'm the admin, i even ran hit 'run as admin' and it still nothing happened. i've tried other exe files that i have on my computer to see if they would run and they ran. it's just this one
i thought htc sync had to be disabled in order to use revo though
Sync does have to be disabled, but I think what Revos means is install the sync and connect your phone. It should at that point automatically install the htc driver for your specific device. Then remove the HTC Sync and leave the driver.
Stratejaket said:
...but I think what Revos means is install the sync and connect your phone. It should at that point automatically install the htc driver for your specific device. Then remove the HTC Sync and leave the driver.
Click to expand...
Click to collapse
Don't the instructions at revolutionary.io say exactly that ?
how could i uninstall sync and not uninstall the driver with it
The installer from HTC includes multiple pieces that show up individually in Add/Remove Programs. Easiest thing is to try it...
Sent from my ADR6400L using XDA App
i FINALLY got it! i reinstalled htc sync, it was over 100 mb. then deleted it. after that, i plugged the phone in and mounted it as a disk drive, so it installed whatever drivers it needed. then mounted it as htc sync; windows installed more drivers. then i set it to charge only, enabled usb debugging and ran revolution again, and it finally worked. she's rooted!! thanks!!!
Same thing was happening to me when I was tryin to root my mom's Thunderbolt. Couldn't get past the "Zerging Root..."
So contrary to what all the guides say, I installed HTC Sync, it installed all it's pre-requisites during the install, UPDATED HTC Sync to latest version, it updated all the pre-reqs again, mounted phone to computer as a disk drive, waited for drivers to install, mounted phone to HTC Sync, waited for all drivers to install, confirmed that HTC Sync was communicating the phone, set phone as Charge Only, waited for drivers to install, unistalled HTC Sync, ran Revolutionary, waited a minute, it FINALLY got past Zerging Root!
Hope this helps anyone else who has been tearing their hair out over this issue...
Alternate solution for rooting with latest ota...if you have locked bootloader
For those of you that have endured the frustration of updating to the latest software version (2.11.605.9) There is hope! Apparently with this software version, the bootloader is locked. And for some reason this version would not allow the "Revolutionary" rooting method to work. (I would imagine everyone with this problem had issues with not being able to get past Zerg Root. At least that was the problem I had)
Anyways, I got my phone rooted....heres how.
Per the instructions for using Revolutionary, install the driver as stated on their website. (Make sure HTC Sync is not installed on your computer)
Download Mecha_2.11.605.3.zip (I'm a newbie here so I cant post links, but I found it through Android Police but if u google it its easy to find, its hosted on multi upload) rename the zip file as PG05IMG and put on the root of your SD card (as you would in other rooting methods) and run the bootloader.
Once its booted and all that fun waiting is over and your TB powers back up, make sure to turn off all wireless connections to make sure OTA doesnt try to upgrade you. (I turned on airplane mode as soon as I could)
From there run Revolutionary as instructed from their website. Worked like a charm for me, and hope it does for all of you with this same problem.
I TAKE ABSOLUTELY NO CREDIT FOR THIS SOLUTION. Thank you for all you developers out there that make our phones able to be so much cooler and more enjoyable. I'm just glad I could help in this marginal way, and hope that someone will find it usefull. SPREAD THE WORD IF YOU KNOW OF ANYONE HAVING THIS PROBLEM
Thunderbolt Tool
I was able to S-OFF and ROOT my Thunderbolt by using the Thunderbolt Tool located at this link... rootzwiki.com/topic/27310-all-in-one-the-htc-thunderbolt-tool
This app does it all for you, just follow the instructions.
Having trouble getting S-OFF with moonshine, I have ADB and fastboot, the phone is HTCDEV unlocked and I have HTCDriver_4.2.0.001.exe installed and no HTC sync. Every time I run distiller it either tells me ERROR: run distiller again and READ, or it gets to test 3 and hangs.
bpinero said:
Having trouble getting S-OFF with moonshine, I have ADB and fastboot, the phone is HTCDEV unlocked and I have HTCDriver_4.2.0.001.exe installed and no HTC sync. Every time I run distiller it either tells me ERROR: run distiller again and READ, or it gets to test 3 and hangs.
Click to expand...
Click to collapse
Changed USB cord and port and worked.
Does anyone know how to fully uninstall HTC sync from the computer? Everytime I connect my phone the website pops up to download it even though their are no traces of htc sync manager on my laptop. Only when connecting my phone. S-on but bootloader unlocked..kcool
Sent from my EVO using xda app-developers app
Steven 1 said:
Does anyone know how to fully uninstall HTC sync from the computer? Everytime I connect my phone the website pops up to download it even though their are no traces of htc sync manager on my laptop. Only when connecting my phone. S-on but bootloader unlocked..kcool
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
It going to that page when you connect your device proves that HTC Sync Manager isn't installed on your computer. If you don't want that to pop up every time you connect, disable HTC Sync Manager in Settings.