[Q] - Moto E Q&A, Help & Troubleshooting

Hey guyzz.. i need a help.. i have a moto e xt1022. i had rooted it and unlocked its bootloader and today i installed xperia z2 apps using reecovery. after rebooting it just stucks on the motorola logo.. i tried to install the stock firmware but it gives the error saying flash prefetch failed in the first step. the recovery is also gone now.:crying: please help me to get my phone right again.

Download the 4.4.4 XT-1022 firmware and follow this method!:good:

TheStrix said:
Download the 4.4.4 XT-1022 firmware and follow this method!:good:
Click to expand...
Click to collapse
will it work man..:crying: what i did was upgraded to android 4.4.4 . so i think that it cant be downgraded to 4.4.2. thats why its giving error.. can u please give me the links of the official image of the stock 4.4.4 firmware of xt1022 dual sim version.. pease brother help me
wheni am doing the above mentioned steps in the link with the stock android 4.4.2 firmware , then in the first step i.e the command mfastboot flash partition gpt.bin it gives an error saying preflash validation failed. now tell me what to do

Abhayprakash32 said:
will it work man..:crying: what i did was upgraded to android 4.4.4 . so i think that it cant be downgraded to 4.4.2. thats why its giving error.. can u please give me the links of the official image of the stock 4.4.4 firmware of xt1022 dual sim version.. pease brother help me
wheni am doing the above mentioned steps in the link with the stock android 4.4.2 firmware , then in the first step i.e the command mfastboot flash partition gpt.bin it gives an error saying preflash validation failed. now tell me what to do
Click to expand...
Click to collapse
As you have updated your hone to 4.4.4, you cant downgrade it.. You need to flash 4.4.4 firmware image...
Go here and download the XT-1022 firware (Retail Asia / World) image!:good:

Related

Update 2.3.6 via RECOVERY - Error Status 7 - Any solution?

Hi everyone,
I'm trying to apply the update on my razr EN.EU (ex EN.FR) but I always receive an error (status 7).
I know the other had the same error and my question is if someone has a solution.
Thanks
Flash the Fastboot images that you can find in the Firmwares thread.
I did the flash with RSD to convert my rom from EN.FR to EN.EU.
The OTA update have to be applied via recovery (if i have read right)
if not please point me to the file I have to use.
Thanks
My razr vers is:
Android: 2.3.5
Sistema: 651.73.23.XT910.Retail.en.EU
Modem: U_03.1C.83P
Kernel: 2.6.35.7-ge209671
Are you trying to flash in stock recovery or in bootstrap recovery?
Well I think stock recovery.
I start the device with vol+,vol- And power. than recovery.
Thanks
gerazzo said:
Hi everyone,
I'm trying to apply the update on my razr EN.EU (ex EN.FR) but I always receive an error (status 7).
I know the other had the same error and my question is if someone has a solution.
Thanks
Click to expand...
Click to collapse
Same error here. ex EN.FR Razr XT910 now is En.EU but won't update! Why? Any solution ? Or idea?
Same error. The backround of the issue ;
I was rooted with the 651.73 rom, then applied the update to 651.150 rom. Flashed back to 651.73 rom with rsd lite. Now i can't apply the OTA and get the STATUS 7 error.
Firmware eu needed
kholk said:
Flash the Fastboot images that you can find in the Firmwares thread.
Click to expand...
Click to collapse
Where i can find the firmware thread? I tried everywhere, maybe my mistake but i still cannot find the eu rom, i have fr rom.
Please help
Here is the firmware thread

[Q&A] Moto E Factory Firmware Images

Q&A for Moto E Factory Firmware Images
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for Moto E Factory Firmware Images. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
lost101 said:
New 4.4.4 firmware images available:
Title: Android 4.4.4 - Blur_Version.*.*.*.condor_retgb.retgb.en.GB (Retail UK) (XT1021)
Filename: RETGB_XT1021_4.4.4_KXC21.5-40_cid7_CFC.xml.zip
Click to expand...
Click to collapse
Hi, can someone link me this firmware for xt1021 retail uk, pls. This link isn't working for me and I can't find this firmware anywhere...
Than's
Sorry, i made a mistake.
motorola xt1021 network problems i can't call!!
I have my motorola xt1021, i installed the RETGB_XT1021... And O2GB_XT1021... I have giffgaff sim card and my mobile it's unlocked for free sim. But i think i need the archive modem NON-HLOS. bin to restore the network conectivity. Please if you can help me, i was very grateful.
xt1023
man, nice post!
did you have the stock ROM to xt1023, i belive it's cid9
Title: Android 4.4.4 - Blur_Version.*.*.*.condor_retla.retla.en.01 (Retail Latin America) (XT1025)
Filename: RETLA_XT1025_4.4.4_KXC21.5-40_cid12_CFC.xml.zip
Someone have this firmware on Mega link?
sebaim said:
Title: Android 4.4.4 - Blur_Version.*.*.*.condor_retla.retla.en.01 (Retail Latin America) (XT1025)
Filename: RETLA_XT1025_4.4.4_KXC21.5-40_cid12_CFC.xml.zip
Someone have this firmware on Mega link?
Click to expand...
Click to collapse
Here's a google link: https://drive.google.com/file/d/0B6RNTe4ygItBYmwybFktWmpWSnM/view?usp=sharing
xt1021 eu firmware
Hello, i cannot find anywere the stock retail eu 4.4.4 firmware for moto e xt1021.
Can anyone please upload it? Thanks in advance
XT1022 FR
Hi
Does anybody have a link to french stock firmware of XT1022? I have problems with radio, which stuck in airplane mode. I was trying the image for indian/all world XT1022 (RETAILDSDSALL_XT1022_4.4.4_KXC21.5-40_cid7_CFC.xml), but no success (discover sim card, but unable to connect). My IMEI is OK.
I decribed all in more detail here: http://forum.xda-developers.com/moto-e/help/xt1022-service-status-radio-off-t3049496
I would be glad for advice!
Thanks!
I've unbricked my XT1022 thanks that I found the correct firmware for Latin America:
http://forum.xda-developers.com/showpost.php?p=55603271&postcount=109
Thank you very much to the person who uploaded that firmware. I would like to thanks him, but I don't have the 10 post rule
Thanks again!
my version isnt listed my stock is the US retail version
chad9_0 said:
my version isnt listed my stock is the US retail version
Click to expand...
Click to collapse
Here it is:
http://www.filefactory.com/file/260ktu25bxrv/RETUGLB_XT1021_4.4.4_KXC21.5-53_cid9_CFC.xml.zip​
lost101 said:
Here it is:
http://www.filefactory.com/file/260ktu25bxrv/RETUGLB_XT1021_4.4.4_KXC21.5-53_cid9_CFC.xml.zip​
Click to expand...
Click to collapse
woah thanks man how did i miss that
will these stock firmware make us be able to receive and install the ota updates?
forumposter said:
will these stock firmware make us be able to receive and install the ota updates?
Click to expand...
Click to collapse
Yes, unless you root or modify the firmware in any way (except the bootloader which can be locked or unlocked).
Can anyone upload 21.12.40.condor_reteu.reteuall.en.eu?
[Q] Stock Firmware XT1021 EU/3
Hello!
I flashed the stock firmware for XT1021 (RETUGLB), but my mobile is not working anymore. I think it is because of wrong modem, and I think that it would go away if I used an european rom.
Does anyone have the 4.4.4 stock rom for XT1021, region europe, (mobile carrier 3)?
thanks
No Service/GSM After flashing stock ROM
Hello, before anything I gotta say that english is not my mother language so if there is a mistake in the text, I apologize.
Model: XT-1021
So, the history of my phone is like this, It was fabric stock with KitKat, it had like a pair of OTA updates, but nothing big. When I wanted to install a custom ROM I started looking and almost all of them where Lollipop ROM so without knowing I went head on with one of those, Unlocked Bootloader fine, Installed TWRP, and Installed a custom Lollipop ROM, and so I got a Bootloop. Then looking in some youtube videos I found a tutorial in which explained that I first needed the 4.4.4 fimware and the 5.0.2 Lollipop Stock ROM, followed the tutorial (it used the BR 4.4.4 firmware and BR 5.0.2 Lollipop OTA update) and updated the firmware first (4.4.4 BR) and all fine, out of the Bootloop, everything okay, but I still wanted that shiny custom ROM... so I used the BR 5.0.2 OTA Update and there is where the GSM/Service problem appeared... Thinking in my naive way, I decided to still install the custom ROM... and did it succesfully, but still without the GSM/Service...
Started using Google to find the problem and I got to this thread where the OP had the same problem, but with a different device (His is a MotoE 1023 and mine is a 1021) and following the instructions, using the command suggested in one of the replies I found that my firmware version should be this:
Code:
Blur_Version.21.12.53.condor_retuglb.retuglb.en.US
and so I proceeded to download this firmware to make a downgrade and hoping to fix de GSM problem.
I installed that firmware and I got back to KK all fine, but still without GSM/Service, and I am out of ideas now... I hope you guys can help me with this one.
This is the 4.4.4 BR Retail firmware and the BR Lollipop OTA update that caused the problem.
And this is The custom ROM that I installed.
Thanks in advance ^^
EDIT: Ok, I think I know where the problem is, but I dont know how to fix it, the baseband, and here is what I found:
Before any modification
Baseband: MSM8610BP_1034.307.26.02P, RETUSA_GLB_CUST
After
Current Baseband: MSM8610BP_1024.307.26.02F
Gotta say, I bought my Moto E on amazon, its the Global GSM one.
and I have searched and seen that I can flash the baseband alone, but I don't know where to find the same one I used to have on my phone. If someone can link me to it, I would really appreciate it!
Randomly trying out different fastboot files will destroy your phone. Proceed exactly as instructed.
Show me a log of what happens when you do the following commands using the files from RETUGLB_XT1021_4.4.4_KXC21.5-53_cid9_CFC.xml.zip:
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn​
Repeat - only do the above commands.
GSM/Signal Issue (Solved)
lost101 said:
Randomly trying out different fastboot files will destroy your phone. Proceed exactly as instructed.
Show me a log of what happens when you do the following commands using the files from RETUGLB_XT1021_4.4.4_KXC21.5-53_cid9_CFC.xml.zip:
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn​
Repeat - only do the above commands.
Click to expand...
Click to collapse
I see, then I will stop doing random things before getting an concrete answer, thanks for that.
And here is the Log:
Code:
C:\Users\Nestor\Desktop\Juegos\Android\Correct Firmware\RETUGLB_XT1021_4.4.4_KXC
21.5-53_cid9_CFC.xml>mfastboot flash modem NON-HLOS.bin
target max-sparse-size: 256MB
sending 'modem' (46132 KB)...
OKAY [ 1.720s]
writing 'modem'...
OKAY [ 4.156s]
finished. total time: 5.880s
C:\Users\Nestor\Desktop\Juegos\Android\Correct Firmware\RETUGLB_XT1021_4.4.4_KXC
21.5-53_cid9_CFC.xml>mfastboot erase modemst1
erasing 'modemst1'...
OKAY [ 0.012s]
finished. total time: 0.013s
C:\Users\Nestor\Desktop\Juegos\Android\Correct Firmware\RETUGLB_XT1021_4.4.4_KXC
21.5-53_cid9_CFC.xml>mfastboot erase modemst2
erasing 'modemst2'...
OKAY [ 0.012s]
finished. total time: 0.014s
C:\Users\Nestor\Desktop\Juegos\Android\Correct Firmware\RETUGLB_XT1021_4.4.4_KXC
21.5-53_cid9_CFC.xml>mfastboot flash fsg fsg.mbn
target max-sparse-size: 256MB
sending 'fsg' (567 KB)...
OKAY [ 0.060s]
writing 'fsg'...
OKAY [ 0.130s]
finished. total time: 0.194s
Thanks in advance.
-----------------------
IMPORTANT EDIT: Don't know how, but this time is solved, Bandbase went back to the way it was in my before picture. and to be honest, Im kinda sure it was my fault, when flashing I always used normal fastboot, just used mfastboot because you requested it even though it will always say what is in the LOG. I am really sorry for the trouble. Also, if possible, can someone direct me to a safe guide to follow to get Lollipop Custom ROMs? or should I just wait for the official release for XT-1021?

help can't update lolopop

I have moto e Indian xt1022 android 4.bootloader unlocked.rooted I tried to ota update no update available. I try to flashing older version android 4.4.2 through fastboot but there a problem partition and motoboot not flashing.other IMG file flashing done.now my system is 4.4.2 and I can't update it to lollipop.pls help
chotu2010 said:
I have moto e Indian xt1022 android 4.bootloader unlocked.rooted I tried to ota update no update available. I try to flashing older version android 4.4.2 through fastboot but there a problem partition and motoboot not flashing.other IMG file flashing done.now my system is 4.4.2 and I can't update it to lollipop.pls help
Click to expand...
Click to collapse
Lollipop not yet released for all users. It only released as soak test for who registerd with Motorola Feedback network. That rom stable but not as stable as final rom. If any bugs found in soak test rom,they fix those bug and release the stable build to all of the users. Wait 1-2 Weeks or early it will come soon...
moto e
thanks for reply OK I understand but can you solve my 2nd problem I can't flash partition. bin and motoboot it say faild to write. and boot loader can't relock.
moto e
The problem is gone I am flashing lollipop through ADB sideload.thanks

can't update to lolipop ! on my z2

hello every one
i have a d6503 z2 phone its on android 4.4.4
of course i have it rooted and boot loader unlocked
i tryed pc companion but i can't while its unlocked bootloader
i tryed downloading a stock ftf and flashing it but always a problem of can't open the bundle
what am i doing wrong i have the latest flash tool and i created the ftf throw the downloaded files of the stock lolipop folder
and always same problem can;t open bundle flash operation stopped
please help me i can't get that freaking update !
Flash stock Indian 4.4.2 ftf and recheck.
Hi,
You mentioned you are rooted , so i assume you have recovery.
Search for the tread for a prerooted LP Firmware zip and flash over your current Firmware.
I did it, and its working great.

Moto e Doesnt boot after flashing official lollipop

Hi all, ive a really big trouble, i have installed on my phone a custom rom 2 weeks ago but i was trying to sell it so ive decided to reflash the official lollipop to have a clear phone without any mods. The problem is that ive tried to flash all the firmware for the xt1524 (my version) but phone doesnt want to boot up , i really need help because i can use only the fastboot when i try to boot up, and i see only FAILED TO VALIDATE SYSTEM IMAGE .
Thanks in advice and sorry for my bad english
same thing happening to my xt1521 model..need solution
MAKE FLASH this firmware , the last to xt1524 EU , but be sure to flash all sparsechunks .
Deputy script for flashing any original firmware completely, if it's any help.
firm 5.1.1 xt1524eu https://mega.nz/#!ecUiUDDC!OG_MssktVAjTu4l7OGeqxKOFRIpBiml1Gro0VnfX0Tk
script (spanish) https://mega.nz/#!OIchAQAR!X9amABvPnlT-NwaDjlWM-OuOtczlXHWdRFdZaO8VKcQ
Thanks a lot enrique, i have solved infact flashing also sparsechunks 6 that the common guide founded on internet doesnt mention. A stupid error that make my head explode for days.
tankyou very much, you are a lifesaver :good::good::good::good:
ENRIQUEMM said:
MAKE FLASH this firmware , the last to xt1524 EU , but be sure to flash all sparsechunks .
Deputy script for flashing any original firmware completely, if it's any help.
firm 5.1.1 xt1524eu https://mega.nz/#!ecUiUDDC!OG_MssktVAjTu4l7OGeqxKOFRIpBiml1Gro0VnfX0Tk
script (spanish) https://mega.nz/#!OIchAQAR!X9amABvPnlT-NwaDjlWM-OuOtczlXHWdRFdZaO8VKcQ
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