Hello, I got a new dell venue 7 tablet about 3 days ago. It worked fine for the first day .... the wifi started having issues on the second day. Its 4.4.4 kitkat ..
The wifi says its connected but I can't do anything as in browse the web or the YouTube. I guess its called a wifi freeze? I called dell and after hour of being on the phone with them, they recommended I do a system reformat which I did with no success. I'm not interested in rooting because that would void the warranty. Anyone with the same issue or any fix? Share your knowledge thanks.
(And if nothing works, what's the return policy with dell? I bought it directly from them. I want to know who will pay the return shipping)
This is surprising ... this place (forum) is dead ...
panchbhaiya said:
This is surprising ... this place (forum) is dead ...
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It may be that there aren't many of these in the wild, yet. Many resellers (like Amazon) still have the 2013 models only. People may be waiting for better discounts to appear before purchasing.
panchbhaiya said:
Hello, I got a new dell venue 7 tablet about 3 days ago. It worked fine for the first day .... the wifi started having issues on the second day. Its 4.4.4 kitkat ..
The wifi says its connected but I can't do anything as in browse the web or the YouTube. I guess its called a wifi freeze? I called dell and after hour of being on the phone with them, they recommended I do a system reformat which I did with no success. I'm not interested in rooting because that would void the warranty. Anyone with the same issue or any fix? Share your knowledge thanks.
(And if nothing works, what's the return policy with dell? I bought it directly from them. I want to know who will pay the return shipping)
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The only question is why haven't you returned the tablet? Your post makes no sense you got one good days use of the tablet, now you need help to fix it.
Most people would have simply returned the tablet, and already by now had a new working tablet, but not you.
Related
Hi, i'm Brazilian and I bought my Prime on Best Buy on January. I use it on my school as my book but in April it started making me sad, first, its rear camera stopped working, then, virtually all the apps don't run well and when the wifi is switched on, all apps have an estrange graphic error (including my book, we open it on Adobe Content Viewer). I was thinking the mailed it to the warranty, but I don´t know if Asus would accept it and give me another Prime. It's totally original, stock ICS wthout root, and always had been on its case. Could anyone help me?
GiulioPasini said:
Hi, i'm Brazilian and I bought my Prime on Best Buy on January. I use it on my school as my book but in April it started making me sad, first, its rear camera stopped working, then, virtually all the apps don't run well and when the wifi is switched on, all apps have an estrange graphic error (including my book, we open it on Adobe Content Viewer). I was thinking the mailed it to the warranty, but I don´t know if Asus would accept it and give me another Prime. It's totally original, stock ICS wthout root, and always had been on its case. Could anyone help me?
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are those problems that you are having since the last firmware update? because since then i have had similar problems with adobe content viewer and apps and games not running lag in the browser... my camera still works though. sounds like you will need to return it for the camera issue.
im hoping that the next update will fix the other problems because my tablet was great till the last update, thats when it became disappointing
wish34 said:
are those problems that you are having since the last firmware update? because since then i have had similar problems with adobe content viewer and apps and games not running lag in the browser... my camera still works though. sounds like you will need to return it for the camera issue.
im hoping that the next update will fix the other problems because my tablet was great till the last update, thats when it became disappointing
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Actually, I have those problems since May, I think we got 2 or 3 updates after these. Yes, I need to send it to the warranty (USA), but I can't stay without it untill December and my biggest scary is that I maybe won´t have the warranty until it gets there
GiulioPasini said:
Actually, I have those problems since May, I think we got 2 or 3 updates after these. Yes, I need to send it to the warranty (USA), but I can't stay without it untill December and my biggest scary is that I maybe won´t have the warranty until it gets there
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Asus has worldwide warranty. You should be able to activate the warranty on your local Asus support. (If exists...)
The error on the games android games and of the camera
Sent from my Transformer Prime TF201 using xda app-developers app
point_pt said:
Asus has worldwide warranty. You should be able to activate the warranty on your local Asus support. (If exists...)
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The Asus warranty should be internacional (like Apple's one) but, we I called them, surprise, not here
Asus will sell the Prime here, in December... i'll wait to see if they can do something with mine
I want to build a android 4.4 kernel for my iRola DX752 7" tablet (formerly known as a Kocasco M752) using Eclipse ADT etc. but I am practically a newbee at this. I figure if I brick it I am only out $50. It currently runs Android 4.2.2 with system updates that I can't count on bringing me up to more current releases, and it runs a Rockchip RK2926 Cortex-A9 CPU with 512MB RAM, 2GB internal SD and a 16GB external SD card.
I have rooted a smart phone without bricking it, but that was with a couple three premade kernels to update with and can not find any for this make or model tablet.
Tablet
Well my friend.. I can help you with that but just a single question.. Is the tablet good? No problems at all? If is good I will buy and we can make even ROMs together...
Just tell me if the tablet is good and what problems you encountered using it.:highfive:
does this thing come unlocked? How hard is it to root and is there any roms?
irola
Let me know if you make a ROM. I want to buy this tablet but it seems like it lags and its slow on the stock 4.2.2 ROM.
Very nice tablet
I purchased two for my kids and one came in the other day. I am very surprised about how well it is made. It doesn't feel like a cheap tablet. I would also be interested in a custom rom for this as well.
blong78 said:
I purchased two for my kids and one came in the other day. I am very surprised about how well it is made. It doesn't feel like a cheap tablet. I would also be interested in a custom rom for this as well.
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I ordered one for my daughter for Christmas. It is still in it's original packaging and I was lurking here to see if anyone had ideas for rooting it. From the specs it seems to have decent hardware so I am confident that it should perform well even though we haven't tried it out yet. I gave her one of my older Viewsonic tablets that's rooted and with a custom ROM. I may buy another one of these iRola tablets if I like the core stock install and then I will join you in creating some root magic for it.. :angel:
im trying to install windows 8
erickr13 said:
Well my friend.. I can help you with that but just a single question.. Is the tablet good? No problems at all? If is good I will buy and we can make even ROMs together...
Just tell me if the tablet is good and what problems you encountered using it.:highfive:
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If you are seriously thinking of rooting this hit me up we can work together. That makes 3 of us working on it. I was trying to hack it to install windows 8.
Did anyone get anywhere with this tablet? Mine came in this morning. It's a little sluggish, but I have decent hopes for it.
Sent from my LG-LS970 using xda app-developers app
Has this development went any further? I'd also be happy to test or help build in any way that I can.
I just got one of these
I just got one of these for my daughter, but it has the Jellybean that has trouble with Wifi... it won't connect to my home Wifi router at all, and drops the connection regularly at work.
So, I want to get a different version of Android on this thing. Has anyone succeeded yet?
I doubt it's the hardware, as I have friends who had the same problem on their phones until they upgraded their version of Android.
I'm unfamiliar with development, but would also be happy to test. From what I can tell, this thing has a memory issue. We need to get something lighter on it.
Sent from my LG-LS970 using xda app-developers app
keep it posted
out of topics
Out of topic is anyone here familiar with linux.....
irola
Has anyone been able to find out how to get to to the development option
Tap build number until it unlocks it?
Sent from my LG-LS970 using xda app-developers app
Put me on the list of people curious about development for this device. Just picked one up as a gift for a my sister and agree it seems a little more sluggish than I thought it would. Also the screen resolution is kind of poor and was hoping that maybe changing the DPI could help if it were rooted.
i haven't received mine
I order mine back on Nov 22, I haven't received it. I've been itching to root this. Ugh come on N MR send me my tablet. Has anyone have problems with NMR shipping before. ????
Just got mine. It's so sluggish...
I don't understand how, even after a factory reset, this thing is ridiculously slow. I have googled and googled but I can't find any information on how to root this device or even if it's possible yet. I really wanna downgrade the software to something it's more comfortable running. Maybe 4.0.4?
If you haven't received your tablet I implor that you contact NMR ASAP. They didn't send my fiances mothers 3 irola 7" tablets ordered later Nov. until yesterday Dec. 23.
I will also be working on this tablet as I just got it as a present from her So make that 4.
I also just bought this tablet (irola dx752) running android 4.2.2. I have never had a tablet before but it does not seem slow or laggy. I am familiar with linux (someone asked that earlier in this thread) and I am interested in getting into android development. Also happy to test (not intending to brick of course).
Hi, I initially got the Truesmart through kickstarter and then went on to get Omate X. Hardly used the Truesmart as it did not work with IOS, could only use it as a standalone. Similar situation with Omate X, got excited yesterday when read a thread of an IOS app so I synced it and found something wrong with the Day on the date, tried sync on/off but same result, is it just me ? (pic attached)
Also how do I install app on Truesmart other than ostore ? I am thinking of using it as a remote viewfinder with a wifi camera like go pro or sony, etc.
Any advise ?
gadgetfreak75 said:
Hi, I initially got the Truesmart through kickstarter and then went on to get Omate X. Hardly used the Truesmart as it did not work with IOS, could only use it as a standalone. Similar situation with Omate X, got excited yesterday when read a thread of an IOS app so I synced it and found something wrong with the Day on the date, tried sync on/off but same result, is it just me ? (pic attached)
Also how do I install app on Truesmart other than ostore ? I am thinking of using it as a remote viewfinder with a wifi camera like go pro or sony, etc.
Any advise ?
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Gave up Omate....No support, my SD card which I order during Kickstart is still not sent to me. Wrote to them and asked me write to their support. Asked for order detail which I compiled many times for them but still no action. The charger is also malfunction but they refuse to rectify for me and you also cannot buy as they told me they got no stock and not sure when they will stock it. Hopeless vendor.
bkling said:
Gave up Omate....No support, my SD card which I order during Kickstart is still not sent to me. Wrote to them and asked me write to their support. Asked for order detail which I compiled many times for them but still no action. The charger is also malfunction but they refuse to rectify for me and you also cannot buy as they told me they got no stock and not sure when they will stock it. Hopeless vendor.
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Click to collapse
Everyone gave up on Omate long ago. So many unfulfilled promises. It's a miracle they still manage to sell watches to uninformed consumers.
The issue is about screen getting glitched output. I don't think this is a software issue. There is some hardware issue because I tried flashing 5.0, 5.0.2, 5.1.1 still problem persists. Randomly at any time the glitched screen like seen in the pic is popped up in between from any app or just home screen. First i thought some app may be causing this but its not the issue. I deleted all the apps still this problem stays.
If you purchased off Google they'll repair or replace. 1 year you get.
adamberns said:
If you purchased off Google they'll repair or replace. 1 year you get.
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No, I got this from ebay. What else can I do?
Adarsh_nair said:
No, I got this from ebay. What else can I do?
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call HTC.. but other than that, you might be out of luck... since you got off ebay..
NJ_RAMS_FAN said:
call HTC.. but other than that, you might be out of luck... since you got off ebay..
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Hmm thanks
I've been spreading word in xda about the same issues. If you search the Q/A forum, you'd find too many people having this issue. This is due to a faulty GPU when the device heats up excessively. Recurrent issue in a Nvidia chip. If you bought it recently within 30 days on eBay, I'd suggest you return your device and claim your money back. Else I'm afraid you are screwed since neither HTC nor Google offer warranty if purchased through unofficial sources in India.
valentine86 said:
I've been spreading word in xda about the same issues. If you search the Q/A forum, you'd find too many people having this issue. This is due to a faulty GPU when the device heats up excessively. Recurrent issue in a Nvidia chip. If you bought it recently within 30 days on eBay, I'd suggest you return your device and claim your money back. Else I'm afraid you are screwed since neither HTC nor Google offer warranty if purchased through unofficial sources in India.
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Now that what i feared. Let me see if they will take this back. Anyway thanks for the info that was really helpful
Unfortunately your Nexus 9 is toast. This happened to my first one and it got so bad it would happen during boot and I couldn't get any further. HTC was next to unless. Delt with them for 3 weeks trying to get an exchange. They are clueless. They wanted to try flashing stock image over and over. I'm like dude, I'm a Nexus owner. Don't you know your customer base? Anyways, best buy agreed to exchange it for a new one if I bought their premium protection plan, which I did gladly. But it is a hardware failure. There's no fixing it.
I just had my day one nexus replaced for the same issue last week. Had been getting worse for months. I called warranty service, told them about the screen corruption/noise/lockup issue needing a mainboard replacement. sent my tablet back and they overnited me a replacement that appears brand new (mine was mint condition as well). Still has lightbleed and so-so buttons but works great and I've put it through its paces. Only thing I had to tell them was the serial # but I was the original amazon purchaser.
Is it a newer build date than your original?
I had an experience similar to techiedj's. Got my old N9 replaced by Google a few weeks ago. Replacement looked brand new, but is actually an older built with slightly crappier buttons. Curious how long this one will last now...
These are the symptoms that I saw: At some point the screen started to flicker for a few seconds, then froze, and slowly turned black. After a few second I could turn on the display again. The area on the back next to the camera had become hot, but apps that read the sensor values did not really show high temperature (50 degrees or so). A good way to trigger it was to open Chrome and open multiple pages in a short time (opening different links in new tabs). Surprisingly, seemingly GPU intense games were less affected by this than Chrome. Factory reset did not help, even when I skipped the initial login/restore apps step.
Hopefully they aren't all doomed to this fait at some point. I have best buys replacement plan now, so this this can die early Jan 2017 and I'll get whatever the new Nexus is then.
Not really. HT4AJ I think it was, HT4AY on this one.
Sent from my Nexus 9 using XDA Free mobile app
techiedj said:
Not really. HT4AJ I think it was, HT4AY on this one.
Sent from my Nexus 9 using XDA Free mobile app
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I went from an AE to an AF. Hard to believe best buy still had old stock, but I guess they didn't sell a lot of these. Buttons are nearly perfect on this one though. Way more tactile and the volume up isn't sunken in.
Lately when below 60% battery I have been experiencing screen failures or that the screen freezes: Details here: http://goo.gl/1i50x4 and example of failure during rebooting after a screen failure: http://goo.gl/UQ1pwT
hallergard said:
Lately when below 60% battery I have been experiencing screen failures or that the screen freezes: Details here: http://goo.gl/1i50x4 and example of failure during rebooting after a screen failure: http://goo.gl/UQ1pwT
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This happened to my first Nexus 9 and I had it replaced. Nexus 9's that have been successful repaired for this issue have had a new motherboard installed by HTC. Mine happened after only 4 months of use, but my new N9 has been about 9-10 months without issue. In my opinion this is a hardware defect that should be recalled outside of warranty by HTC. If the same thing has happened to many N9's, which it has, necessitating a replacement of the motherboard, this is not warranty work. This is a manufacturing error on behalf of HTC. Is it our fault if the ticking time bomb goes off after 12 months? Any I swear HTC's tech service is told to play dumb. If you call and ask them about the issue, they've never heard of it. Yeah, like **** you never heard of it. I love my N9, but I will never give HTC my money again.
+GibsonSGJ Thanks. Bought direct from Google, and yes its out-of-warranty. Nevertheless, will have a go at Google on Monday
So many bad things about Nexus 9, N9 just don't lived up to expectations. This is why I didn't buy the Pixel C when it was released.
Anyway, I do have a temporary solution for fixing the issue.
Disclaimer and Advice: Take your own responsibility. Think twice before you follow my method.
Steps:
1. Prepare a Mattress.
2. Play with your Nexus 9 and wait until the notorious issue to happen again.
3. When that annoying things show itself, grab your N9 and smash the Back of N9 toward the Mattress over and over again.
4. Keep Repeating the cycle until N9 reboot system itself. And stop smashing when you see your beautiful wallpaper.
5. N9 should be working normally for a few days. For my own experience, it works normally for at least 3 days and 7 days top.
Remember, it's just a Temporary solution. The notorious issue would happen again later. And by that time, do it again. Ah, If the rumor is true, I will keep using my Nexus 5 rather than buy an HTC Nexus phone.
Sent using XDA One
No, it is not out-of-warranty, it is two years warranty. Talked to Google - they will give me a free refurbished replacement device
hallergard said:
No, it is not out-of-warranty, it is two years warranty. Talked to Google - they will give me a free refurbished replacement device
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The Nexus 9 always had a one year warranty. I'm unable to find anything online regarding the warranty being extended to two years. Is this something Google is doing for Nexus 9's that were purchased from the play store? I got mine from Best Buy and I'm pretty sure if I call HTC they are going to tell me it has a one year warranty.
Cannot find the warranty document, but who am I to complain about getting two years warranty. You may be right that they are doing this for direct Google customers. The replacement N9 feels like new (maybe it is)?
The replacement refurbished N9 works very well, but it does get hot (>40C).
hallergard said:
The replacement refurbished N9 works very well, but it does get hot (>40C).
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They all get hot around the processor with most games and chrome. However, I can watch downloaded MKV's or MP4's on MX or I can run SNES 9X EX+ all day with my bluetooth SNES30 gamepad, and the thing barely breaks a sweat!