[Q] "Sync Contacts" Has Disappeared From Sync Settings - Android Q&A, Help & Troubleshooting

In my Google account on my phone the option to Sync Contacts has completely disappeared from the list of options. I can log onto my Google account on my PC and see my contacts there but am unable to sync them to my phone. I have tried a few things to try and make the option reappear but nothing has worked. I have cleared my data from Contact Storage and Contacts in my app manager then restarted my phone. I have removed the account and added it back to the phone. I can't even find an instance where this has happened to someone else. Someone please have a solution to get it to sync again.

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[Q] Tab Calendar not syncing with online Google... help please!

I've not used Google Calendar up until now, and have synced my HTC phone with Outlook directly via USB on both my PC and laptop. However, now I've got a Galaxy Tab too, it'll be a bit unwieldly to manually sync all these devices so I think I need to sync via the cloud with Google (much as I may dislike the concept).
I've set my HTC Desize-Z to sync with Google Calendar, and created a test entry on the phone and on the online calendar, and they have both synced with each other fine. Great so far.
However even though I'm using the exact same settings and account name on my Galaxy Tab 10.1 (stock, rooted, wi-fi) it won't sync with the online calendar at all, and none of the test events that I created appear on the Tab.
Whenever I create a new event using Calendar on the Tab, I get a pop-up saying "Local calendar cannot sync with Google calendar. You need a Google account". There is an option inside the error popup to "Go to account and sync", which I select and it just takes me to my standard Accounts & Sync settings page, where my Google account is already listed correctly, with the little 'sync' icon shown in green. The details subpage has both "Sync Calendar" and "Sync Contacts" ticked, and they each show very recent sync times and will resync without errors when I click on the Refresh icon.
But still Calendar does not think I'm connected to a Google account (error popup appears as above when I add a new event) and nothing gets synced.
Anyone got any ideas? As I said, it all works fine on my phone, and Marketplace works fine on the Tab with the same account details so my Google account seems to be valid.
Andre
I've never tried to sync any kind of calendar so I can't be sure.
Some things to try are..
First of all, make sure you're connected to the internet on your tab...
Find any calendar app in the Settings>Applications>ManageApplications menu and clear Cache for them.
You could possibly try deleting your google account from the device (after stuff is backed up on it of course), then re-adding it to see if it syncs correctly.
When in doubt, reboot.
FWIW, I had a problem not seeing updates to my calendar till I realized that there were two calendars. A "local" and a "[email protected]".
In settings, you need to check off which calendar you want to see.
Thanks dannyboy, that was indeed my problem. I finally tracked it down over the weekend and was just about to post my wondrous discovery here, only to find you'd beaten me to it.
Same applies with Contacts by the way. My PC-synced ones had all gone into a section which does not sync with Google, so I exported them all to a file and then re-imported them into my google-synced contacts list and bingo, my phone and my tab synced themselves via the cloud. One word of caution though: to remove all the duplicates that I then had on my phone, I selected 'phone only' view and deleted just those entries visible in that mode - only to find that the phone deleted the Google ones too (which were not selected to be viewed) and immediately propagated the deletion of everything to my other devices!!! Thankfully I'd still got the export file, so I just imported them again and they all flowed back. I could always have grabbed a backup off the laptop, but even so it highlights the dangers of automatic cloud syncing!
Andre

[Solved] Mass Removing Contacts from Gmail Sync

I set up my Galaxy S II Skyrocket to sync with both my personal and work Gmail accounts. Trouble is, it synced about 4,000 contacts from the work Gmail.
Now, I understand that I can hide those in the display options, but I want them gone completely. I deselected "Contacts" from syncing with my office Gmail, but the huge number of contacts remains.
How can I remove the contacts that are attached with specifically the work Gmail, and leave behind my own personal contacts?
Thank you for the help.
Edit: Well, it figures I'd spend a week figuring this problem out, only to solve it the moment I ask for help. For those who may have a similar problem and stumble across this thread in the future, here's how I solved it:
I downloaded Samsung Kies to sync my phone with my PC.
I then performed a full backup of my phone (especially the contacts).
On the left hand side of Kies, under the section labeled "Connected devices," I selected "Contacts" from under my phone. I then selected the tab with my synced emails, and from there could easily select all the contacts associated with the offending account, and deleted them.
Click "Save to device" and you're done. Huzzah.
I could be wrong, but if you go into:
Settings->Accounts and Sync-> [the account for your work email]
And uncheck Contacts, I think they'll be gone again. Looks like you tried that. If you did, and they're still there, check the sync settings. You can choose the priority (i.e. keep the contacts from the phone, delete those from the gMail server etc).
When all else fails, delete all of your contacts, uncheck Contacts from the work account and resync properly.

[Q] Can I recover synced Contacts from my Google Account?

Trying to resolve the Market issue, I removed my Google Account and reinstalled it, but this deleted all my synced contacts in the process.
Is there any way to recover them?
Sorry for not helping - because I can't - but am curious as to which "market issue" you're referring to?
Login to your gmail account on a PC and select contacts. If they are there you should be fine.
They should re sync when the account is added again. If not go on a computer and check the contacts in gmail, if they are gone which means they are deleted from the server. Gmail allows you to restore you contact list back to any point in the last 30 days. So it is really hard to accidently lose anything permanently.
Thanks for the help. Solved.

Google Calendar stopped syncing

I've noticed random calendar entries missing from my google calendar from the last 3 weeks, and many entries missing from future weeks, but they're all still on my phone. I've just created some test calendar entries on the phone to see if they would update online, yet they're not appearing on google calendar. But my google account on the phone confirms it's syncing, with 'last synced 5/12/2013 at XX.XX am/pm time'
Is this anything to do with my samsung account?
Samsung account said session expired. I forgot my old password so created a new one on the samsung site.
A popup message saying 'Update Samsung Account?' has been continually appearing, even though I've downloaded the update several times. If I remove the samsung account, does it affect my google calendar or will I lose anything else important?
My phone contacts seems to update ok though.
So, how do I get google calendar to see my phone calendar events?
Looks like everything is a mess, i would do a full wipe if i were you, but im not so here we go. Are u using the samsung calendar or google calendar to look at your google calendar events? If you are using samsung calendar, did you choose to sync your gmail within the calendar app settings?
Dakura said:
Looks like everything is a mess, i would do a full wipe if i were you, but im not so here we go. Are u using the samsung calendar or google calendar to look at your google calendar events? If you are using samsung calendar, did you choose to sync your gmail within the calendar app settings?
Click to expand...
Click to collapse
Hi. I'm using my google calendar to look at my calendar events. I don't recall choosing to sync gmail with the samsung calendar.
In system settings on the phone, the google account tells me it just synced a few minutes ago, with the green sync icon next to it, even though it hasn't actually updated any new calendar entries on google calendar online. In system settings/Samsung account, it just occurred to me that my Samsung account is a different email address, an ntlworld.com address, not the gmail address I use to log in for google calendar. But it's always been that way, so I'm not sure if or how my samsung account would affect what's happening with my google calendar? Currently I've disabled sync on the samsung account because the pop up message kept appearing, and the sync icon was red saying sync error. Added a test calendar event to my phone but not showing up online. The settings in my phones default calendar are ticked for my gmail account/email address, ie, 'My Calendar', 'Contacts Birthdays', 'UK Holidays', there's nothing showing my samsung account email address. I'm rather confused!
When I type my new password into the Samsung account on my phone then click 'Done', it says 'In Progress'.. 'Signing In..' then always says 'Unfortunately, Samsung account has stopped' and Processing failed. So I can't even log in! Do I need to remove the samsung account and reinstall it? And should I do a backup first with 'My Backup' which I have installed?
Hmm. Go to settings, accounts, and click on your google account, in there you should find tick boxes like "app data" "browser" "calendar" etc., make sure calendar is ticked. If it is ticked, un-tick it, clear data of calendars, reboot, and tick it again. As for your samsung account, you should probably make a new account or fiddle with its settings from your web browser maybe. Could be samsung apps fault too, you need to re-install the stock rom to overcome that. ( Or maybe finding its app and clearing its data)
Dakura said:
Hmm. Go to settings, accounts, and click on your google account, in there you should find tick boxes like "app data" "browser" "calendar" etc., make sure calendar is ticked. If it is ticked, un-tick it, clear data of calendars, reboot, and tick it again. As for your samsung account, you should probably make a new account or fiddle with its settings from your web browser maybe. Could be samsung apps fault too, you need to re-install the stock rom to overcome that. ( Or maybe finding its app and clearing its data)
Click to expand...
Click to collapse
Yeah there's 13 sync boxes, including app data, sync calendar, sync gmail, all ticked and synced within the last 2 hours. Sync google play news wasn't ticked but I've now ticked it.
'Clear data of calendars'. You mean in Application Manager/Calendar Storage? TIn there it says 0.99mb total calendar storage and there's the 'clear data' box. I'm a bit worried, won't that delete all my calendar events? In which case, shouldn't I back up first?
Yes it will clear your calendar data, but they should be backed up on google servers, did you put new entries after this problem occured? Check your google calendar from a PC, everything there should be safe.
Dakura said:
Yes it will clear your calendar data, but they should be backed up on google servers, did you put new entries after this problem occured? Check your google calendar from a PC, everything there should be safe.
Click to expand...
Click to collapse
That's my whole point though, when I go to 'Calendar' from google chrome, my calendar appears but random older entries are not there starting from about 3 weeks ago, yet some are there. Many entries are also not there for future calendar events I've entered in my phone. And any new entries I made today are not showing up either. So the google servers are not automatically backing up what I'm putting on my phone's calendar. Which is why it's a risk to clear phone data, because its only my phone that is actually showing all my entries, but the server isn't.
Then try just clearing the cache of calendar storage and google calendar. Also make sure your gmail is ticked on google calendar' settings too. You can backup with titanium backup (tho i don't know if it will work %100, calendar backups are always messy). Lets try not deleting your data for now. Does deleting google account and re-creating delete your entries? If not, you can try that as well. You can also try re-installing google calendar app via an apk without deleting it.
Dakura said:
Then try just clearing the cache of calendar storage and google calendar. Also make sure your gmail is ticked on google calendar' settings too. You can backup with titanium backup (tho i don't know if it will work %100, calendar backups are always messy). Lets try not deleting your data for now. Does deleting google account and re-creating delete your entries? If not, you can try that as well. You can also try re-installing google calendar app via an apk without deleting it.
Click to expand...
Click to collapse
The cache is greyed out, there's nothing to clear.
I'm not rooted so can't use titanium backup, I'm currently backing the whole phone up fwith My Backup Pro. Then I'll delete the samsung account and see if that makes any difference. If not, I'll delete the google account and reinstall it.
"Also make sure your gmail is ticked on google calendar' settings too." Yeah, in calendar settings on the phone, everything is ticked. 'Calendars', I click on that and there's a bunch of things that can only be ticked or unticked. 'My Calendar' is ticked, 'My Task' is ticked, then under that it shows my google gmail address ticked, uk holidays, contacts birthdays also ticked. That's all there is.
There aren't a problem with settings then, as you also thought, you should try backing up and deleting and re-creating accounts.

Android Marshmallow - Contacts not syncing

Hi guys,
For some reason my Google Contacts are the only thing that insists on not syncing since the last few weeks.
I've tried clearing data and cache from "Contacts > Storage" and then stopping/starting the sync, but to no avail.
Does anyone have any tips?
Attached a screenshot of my account sync page.
Many thanks.
N
I would remove the account, reboot, then add it again.

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