The core issue is all data in the internal storage from my phone was deleted. After resetting my phone a new set of folders was created. Inside .data\CacheManager there are unknown files (See HTC_DNA_FoldersGoneDATACACHE.jpg). What are these files and could they be linked to the lost data?
Phone: HTC Droid DNA
Model: HTC643LVW
Android: 4.4.2
HTC Sense: 5.5
HTC SDK: 5.59
Storage: 16GB
Data Deletion Details
My phone was hooked up to my PC I deleted a folder Yahoo from an old app. I noticed my phone sharing its network to my PC and I disabled it. After unhooking and hooking it back up to the PC, (to make sure the network tether was not default) I noticed all the files in the internal storage were gone (~8GB). I unhooked the phone from the PC and reset it at 4:07PM 10/16/2014 the files did not come back but a new set of folders was created (See HTC_DNA_FoldersGone.jpg). The internal storage now looks like the previous link and is 38.4MB in size. All my contacts, messages, and apps are still there. I lost documents, media, and all app data stored inside the internal storage. 80% is backed up but what concerns me is why this happened. The only information I have is a single critical event that happened when the phone was unhooked from the PC after disabling the tether (See EventError.jpg).
Extra Details
The PC says the phone has 11.3GB of total space and 9.8GB available (See InternalStorage.jpg). And the total size of all files listed, hidden and visible, is only 39.4MB (See HTC_AllFolgerSize.jpg).
The phone it lists 16GB total, Apps 1.48GB, Other 4.7GB, Avalible 9.8GB.
What I have done
I have tried to use recovery tools to get the lost data but because the transfer protocol is MTP no Windows application can look in the phones memory. Even applications claiming to be able to recover data from phones has failed.
Attached are images related to the issue and the zip file is just all the images in a nice way for those who rather just download them all instead of opening them individually.
There are free apps on the playstore that can recover data. Its technically not lost until its overwritten, the system just sees it as free space that can be written on. I don't remember which one I used but I was able to recover 100s of photos and videos that I accidently deleted.
Related
Hi all,
Been searching for a while but i cant seem to find the answer, im trying to make my phone appear on my pc so i can recover some files i accidently deleted, the problem is it will only show up as the storage card, i can get the phones memory to show up but only via active sync, so im just wondering is there a way to make the phones internal memory appear as a removable drive so i can run a recovery program on it?
Cheers
lukejenks101 said:
Hi all,
Been searching for a while but i cant seem to find the answer, im trying to make my phone appear on my pc so i can recover some files i accidently deleted, the problem is it will only show up as the storage card, i can get the phones memory to show up but only via active sync, so im just wondering is there a way to make the phones internal memory appear as a removable drive so i can run a recovery program on it?
Cheers
Click to expand...
Click to collapse
Not that I know of. Can you not run it via active sync?
or maybe vise versa?
When connecting as a mass storage device, the OS on your desktop/laptop takes control of that "removable disc" (can't access it via the phone). Only sd card - external storage can be available. I presume that the inner storage must be maintained by the phone at all times, when turned on.
You can however make a backup or modify files within the inner storage with a file explorer installed on your device (Resco explorer for example). Just make adjustments, to view hidden and system files.
I wouldn't advise you to delete or modify critical system files tho...
Sent from my HD2
So, long story short: my internal sd card is infected with virus
The details:
Today I plugged my phone via usb to my laptop to transfer some files when I discovered that all of my folders have become .exe files. When I tried to open them, my antivirus software said there is a trojan, to be exact this one - Win32.HLLW.Napad.
Last week I was using my friend's usb drive in my phone with the option USB on the Go and maybe this was the source of the infection.
Anyway, the question is what to do now??? I am using Dr. Web on my laptop, scaned the internal sd card and found 61 infected files/folders. The problem is I can't cure them. The only option is to move them to quarantine. When I do that and plug my phone again, they are gone. BUT when I use file manager on the phone, the files and folders are still there.
After moving the files/folders to quarantine... and use file manager on my phone to browse the internal sd, their extensions are displayed corectly now. Before that all the folders were .exe. What does that mean???
Any suggestions how to cure/clean them cuz I don't want to delete any of them. We're talking about pics folder, data, music & etc. ??
Thanks in advance.
Try one of the many data restore packages via USB to PC.. sure a search will provide plenty available.
If not able to retrieve format the storage yes you will loose everything but hey presto problem solved, not that that virus 'if isn't false positive" would be a problem to device since not same architecture..
Then in future keep backing up images to computer or us online storage from phone...
Sent from my GT-I9100 using Tapatalk
How to recover android SD card deleted photos,videos,audio from Mac?
How to recover SMS and Contact from Android phone on Mac?
Many Android mobile phone users are not careful to delete their SMS text messages and Contacts, or lost photos and videos after restoring factory settings, flashing ROM, rooting, etc.,sometimes you may lost photos,videos,music from SD cards inside Android mobile phone.
After formatting the the SD card on your Android,you may lost photos from the SD card on your Android phone.Please don’t worry now! This Data Recovery for Android can recover any photos & videos generated by your android phone or transferred from other devices, as well as music, documents, archives, and more stored on your SD card inside the Android phone.
Here are the steps of how to recover your lost Android files with this Android Data Recovery tool.
First, install and run the program on your computer, and you’ll get the interface as follows.
Step1. Connect Android to computer
Directly connect your Android phone to the computer with a USB cable, without needing to take the SD card out of the phone. When it appears as a hard disk on your computer, the program will detect it as follows.
Step2. Scan lost data
After connecting the Android phone to the program, click on the “Start” to find out all lost data from the SD card on your Android.
Step3. Preview and check
All recoverable data are categorized as different file types, such as archive, audio, graphic, video, etc. You can preview the photos in original quality, and check the other files one by one.
Step4. Recover
Check the single file or the whole file type that you want back, and click on the “Recover” to save on your computer.
By using the above steps, all of my lost photos got back! And it also restored the photographs that were deleted previously. Thanks for the help this software provided! I guess many other programs can also help recover data for Android SD card. But easiest for you must be this Data Recovery for Android
www, z0download com/detail/Android-Files-Manager-for-Mac
Well, Kvisoft Data Recovery for Mac can also recover deleted files from mac for Android SD card, just connect the andorid device or Android SD card to your mac computer, then launch the software to scan from SD card or phone, after scanning process finished, you can preview the files therefore make sure they are your need, then recover the files to another device or save the recovered files directly on your mac computer. Tips: do not save the files on your original Android phone or Android SD card.
Thank you, very useful, I've accidentally deleted all of the mobile phone contacts. :crying:
Thank you, very useful
You may try this step by step android data recovery solution.
It is easy to follow and hope it helps.
i want to view all files/folders when viewing folders via USB. now mass storage is an option on my phone but only for mSD, not for internal and old apps don't work anymore on 4.3.
any way around this or am i forced to move files around on my phone 1st?
If you're on Windows and use Total Commander, there's a freeware ADB plugin for accessing both internal and external storage. You'll need to tick Show hidden files option in TC settings to see all the files. Access the phone thru Network panel, like a network share.
cool. will deffo try that! annoying having to work around this
do you have to isntall total commanded on the phone too?
i'm getting no response fromthe ADB server error.
Hi, I lost my dog yesterday and have accidently deleted a few videos and lots of photos of our last months together, these were stored on the SD card in my phone. I have a Motorolo G3 running Android 6.0.1.
I have spent most of today downloading various apps to try and get my files back, DiskDigger was the only sucessful one but it was only able to recover thumbnail size pictures. I have tried Recuva which cannot see my SD Card when the phone is connected via USB with the USB file transfer option enabled. Easeus can see the phone but asks that I enable USB mass storage to recover the files, unfortunately I already have this enabled when I see the message.
Would rooting my phone help? From what I can gather I only need to root my phone if the files I want to recover were stored on the phones internal storage, I am mistaken?
Does anyone know how I can recover these files? There are a few very special photos and videos that I desperately want back.
Thanks
No ideas?