help to access nokia with broken digitiser - Nokia Lumia 920

hi recently dropped my nokia lumia 520 and now the screen doesent respond
ive replaced the phone with a new one but would like to get my pics off old one
but when i connect it via cable to the computer it wants me to unlock phone
but as touch controls are no more i cant. is there anything i can do other than
replacing the digitiser?
cheers
(ps i know not right section for this but didnt see any nokia lumia 520 sections)

you cant... this is school for next time to use backup to OneDrive, computer or use SDcard as saving place for photos... every of us had some of lessons to learn to use backup... WP OS is build for safety and sometimes this safety can be very tricky and cause loosing data...
you can try ask in Nokia service center to try save your data but no other way...

Related

[Q] Nokia Lumia 800 Dead...or is it?

Hi everyone, I have been playing with a Nokia Lumia UK model for a few months now and everything has been great until last Saturday...when I plucked it from my pocket and it wouldn't do anything...it wouldn't come on, reboot or do anything.
I guess it might have something to do with the minimum battery indication problem and it not holding a charge so I tried charging all night and have tried plugging it and out, switching it on and off, holding the power button, doing a hard reset to no avail.
If I have it connected to the charger and I hold the power button down, upon release the device will buzz and then about 2 mins later it will buzz again and thats it.
I thenhad the idea to plug it into my PC and hold the power button and one of two things will happen - it will buzz and then show up as a USB Input Device with the ID USB\VID_045E&PID_0773&REV_0664&ML02 or if I do a hard reset holding the camera button, volume button and power button it will buzz and shows up on my PC as removable storage and a Qualcomm CDMA Technologies MSM. If I browse the volume in the disk management console I can see the partition structure of the device...
I have been struggling to get anything from my lovely Lumia and wondered if anyone had an idea I could try...would deleting one of the partitions force it to do a ROM reset or something to bring it back to life?
I'm not sure this will work, but it might. However, if it does, it will completely wipe your phone and put it back to factory settings.
Download Nokia Care Suite 5.0 (2011.51.2.63048), link here: http://mir.cr/T38IZ2V1
Then use Nokia Data Package Manager (download here: http://www.seidea.com/category/data-package-manager/) to download an RM-801 firmware that is the same product code as your phone.
Then follow recovery procedure here: http://www.seidea.com/2011/12/28/nokia-care-suite-5-0-2011-51-2-63048/
Good luck.
Hey i have found one having the same problem as that of yours but then here forums.techarena.in/portable-devices/1450618.htm are some solutions that you can try out, just check it out and see if it it helps.
removable storage
Oh man i formated the removable storage on my computer and after that my phone doesn't work anymore. I don't know what to do. if you have news on that pelase send it to me. Thanks
topcms said:
Oh man i formated the removable storage on my computer and after that my phone doesn't work anymore. I don't know what to do. if you have news on that pelase send it to me. Thanks
Click to expand...
Click to collapse
Depending on your technical knowledge you could try to reflash a Rom on Linux or visit a Nokia Care Point...
Lumia 800 fisical partition lost
ChrisKringel said:
Depending on your technical knowledge you could try to reflash a Rom on Linux or visit a Nokia Care Point...
Click to expand...
Click to collapse
Yes i took it the a nokia care center. But i didn't know a could do it myself. How is that possible? I'm gonna have to pay R$150 ( about $80) to get that fixed here in Brasil and to make things worst the nokia care point didn't garatied that it's going to work. They said that they don't have the tools yet to fix this phone. How can i make the computer tecognize my Lumia again? do i use the same method? volume up and plug the usb in? Thank you..
if it;s caused by a crash ,i think flash a rom will do nothing help
Please help me, i am in the same case, i foratted the removable disk because of windows asked !
so now my phone won't power on and is invisible in windows please help me to recover the bootloader with lunix or other !
thanks
oops~obversely you haven;t do your homework before you started on doing it
next time don't let your hand work faster than your head
now,you can try to recover your phone by using Nokia care suit.....
good luck
Ok mate, but nothing happens when phone is connected to pc even if under linux (ubuntu 11.10)
any ideas ?!
Please help
Hi, is there anyone with a solution for this problem? I really want my lumia 800 back. Thank you
topcms said:
Oh man i formated the removable storage on my computer and after that my phone doesn't work anymore. I don't know what to do. if you have news on that pelase send it to me. Thanks
Click to expand...
Click to collapse
Unfortunately, from what I gather from the unlocked bootloader thread, it seems that if you formatted the removable storage it's basically impossible to recover the phone with any of the current tools so I think you guys are out of luck
@mfurse just plug it to the power source (USB , socket , it doesn't matter ) and keep the phone warm!!!!
It will "jump start" it
I did that twice for my girlfriend's phone and it works
I just plugged it to my USB and left it on my overheated laptop keyboard )))
Sent from my Galaxy Nexus using XDA
topcms said:
Hi, is there anyone with a solution for this problem? I really want my lumia 800 back. Thank you
Click to expand...
Click to collapse
i'am in the same case, phone bricked, no power on, no vibration , nothing at all .
devs help us

[Q] i format nokia lumia 800 (RM-801) usb drive in windows 7. Totaly briked

restoring the firmware with Nokia_Care_Suite_5.0_2012.5.5.5. windows 7 asks if the drive usb was formatted. I format the drive
Lumia my 800 is dead. No power on. No vibration. no charge. I dont have a bootloader
is possible to restore the Lumia 800?
jmaestre said:
restoring the firmware with Nokia_Care_Suite_5.0_2012.5.5.5. windows 7 asks if the drive usb was formatted. I format the drive
Lumia my 800 is dead. No power on. No vibration. no charge. I dont have a bootloader
is possible to restore the Lumia 800?
Click to expand...
Click to collapse
Not that I know of. But we should all help out and work out a solution to those that have bricked their lumias.
Using ubuntu, plug your Lumia into the usb port. What size is the disk drive displayed on Disk Utility? Also how many partitions are there?
Because if the whole lumia is formatted, then sorry you can't do much. However if only one particular partition is formatted, then you may have a chance.
Is there any solution guys
meme problem help plez
meme problem help plz plz
there is no soulution to this problem i'm afraid I did the same thing I took it to my Nokia Care Centre obv didn't tell them what had happend they sent the phone to Nokia and after 9Days I got my phone back fixed, they had to put new insides in there
This has the same as mine...I want to check if UBUNTU can see the partition. VMWARE will just install the same driver.
But it suck. I checked all the repair store here because NOKIA CARE here in the PH cant do anything and refused my phone to be serviced:crying:
I mean what in the solution throw the phone in the trash
jmaestre said:
No power on.
Click to expand...
Click to collapse
Every possible solution I know needs your device to be turned on. Your only option is to send it in for a repair.
jaythang said:
This has the same as mine...I want to check if UBUNTU can see the partition. VMWARE will just install the same driver.
But it suck. I checked all the repair store here because NOKIA CARE here in the PH cant do anything and refused my phone to be serviced:crying:
Click to expand...
Click to collapse
Did u tell them what you did? I just lied and Nokia Care fixed mine, I said there was an update on zune and halfway my phone freeked out and went off halfway and hasn't come back on since
kingcartwright said:
Did u tell them what you did? I just lied and Nokia Care fixed mine, I said there was an update on zune and halfway my phone freeked out and went off halfway and hasn't come back on since
Click to expand...
Click to collapse
I LIED as well. now they finally accepted the phone. I hope they can fix it
kingcartwright said:
Did u tell them what you did? I just lied and Nokia Care fixed mine, I said there was an update on zune and halfway my phone freeked out and went off halfway and hasn't come back on since
Click to expand...
Click to collapse
hellomama said:
I mean what in the solution throw the phone in the trash
Click to expand...
Click to collapse
If you cant fix it. Bring it to NOKIA CARE they have all the tools. Just lie when they ask what happen. Tell them your phone messed up when you're updating to ZUNE. That reason works
hello
Sent my Nokia 800 and Nokia they said Carr Hada phone needs card mere
jmaestre said:
restoring the firmware with nokia_care_suite_5.0_2012.5.5.5. Windows 7 asks if the drive usb was formatted. I format the drive
lumia my 800 is dead. No power on. No vibration. No charge. I dont have a bootloader
is possible to restore the lumia 800?
Click to expand...
Click to collapse
楼主悲剧了啊
不知道现在你的机子好了么
关心一下
Hi,
Just few random thoughts on the subject:
- Why Nokia/MS choose to use such CPU for it's flagship phone ? Even microcontrollers these days have laser cut ROM with built in USB driver
- There are some professional third party tools for Qualcomm phones(mostly Android) that allow JTAG recovery of phones with empty/damaged
NAND chip, so far no support for Nokia, i assume the JTAG is disabled on the Lumia
- Maybe they were just testing the waters and all of us were just unwilling Beta testers for their product. New WP8 phones will have better HW?
Feel sorry for all people that have damaged their phones by mistake.
jmaestre said:
restoring the firmware with Nokia_Care_Suite_5.0_2012.5.5.5. windows 7 asks if the drive usb was formatted. I format the drive
Lumia my 800 is dead. No power on. No vibration. no charge. I dont have a bootloader
is possible to restore the Lumia 800?
Click to expand...
Click to collapse
去Nokia专卖店找客服
悲剧的楼主啊
luima 800 briked
h......wp7roottools.com/index.php/developer-blog/91-new-flashing-method-for-all-nokia-lumia-800-devices
maibe work this
R: [Q] i format nokia lumia 800 (RM-801) usb drive in windows 7. Totaly briked
Adiós for your nokia lumia 800. Read first the forums, next time.
Inviato dal mio GT-I9100 con Tapatalk 2

Urgent help please! Data recovery

Hi, I'm a total noob when it comes to WP and Lumias, but a friend who knows me as being interested in phones has come to me with a problem.
The screen of his Lumia 800 is competely smashed. He has got an estimate for it to be fixed, but they will wipe the memory of the phone - along with all his important work contacts. He has never backed these up in any way.
He said he just downloaded Zune to try and back everything up, but it's impossible since he cannot see or use the touchscreen of the phone.
Suggestions?
JusThinK said:
If the phone can boot up successful, and can be recognize by ZUNE, then you can take backup.
You don't have to use your touchscreen for taking backup.
Use this tool to take backup.
http://forum.xda-developers.com/showthread.php?t=1379571
Click to expand...
Click to collapse
Thanks very much. Turns out all his contacts were backed up in Live after all!
Ok, so my friend's contacts were backed up to Live but now he's asking for me to get the photos off the device.
WP7 Easy Backup Tool was suggested before, but it only works if you're restoring to the same device...
Is there any way to get the photos off this phone before he sends it away to be "repaired" (eg. wiped or replaced)? He has some irreplaceable photos of his pregnant wife and newborn child on there - yes, I know and you know he should've copied them off the phone long ago, but this is the situation he's now in!
setspeed said:
Ok, so my friend's contacts were backed up to Live but now he's asking for me to get the photos off the device.
WP7 Easy Backup Tool was suggested before, but it only works if you're restoring to the same device...
Is there any way to get the photos off this phone before he sends it away to be "repaired" (eg. wiped or replaced)? He has some irreplaceable photos of his pregnant wife and newborn child on there - yes, I know and you know he should've copied them off the phone long ago, but this is the situation he's now in!
Click to expand...
Click to collapse
If his device is paired in Zune they Pictures are synced automatically. Does he have a Qualcomm or DLOAD bootloader?
ChrisKringel said:
If his device is paired in Zune they Pictures are synced automatically. Does he have a Qualcomm or DLOAD bootloader?
Click to expand...
Click to collapse
1. I have no idea if it is. Does pairing it require use of the touchscreen (if it isn't already paired)?
2. I have no idea. How would I find out, and is there something that can be done if it's one or the other?
I can find out tomorrow.
Thanks!
First of all there is no need for a wipe of the device when you replace the screen, sounds more like they are swapping the complete phone.
When you have Zune installed and running, then connect the phone it will attach itself and sync photos and other media files depending on settings in Zune.
Replacing the screen is a 5 minute job, you could easily do it yourself and get the parts off of Ebay so do not get fooled into any high cost repair due to labour. A Nokia Care Point will charge you about 150 GBP for a screen assy (ex labour), on Ebay they can be had for about 90.

[Q] Recover data from Nokia 710

Hi guys/gals,
I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.
I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.
Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?
SimonTS said:
Hi guys/gals,
I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.
I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.
Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?
Click to expand...
Click to collapse
How did she do that, I don't think you can recover the data from your phone, Zune is giving you an update error which means that the update isn't intalled completly.
What you can do, but you had to do that a lot earlier, is to put the phone in a bowl of rice (not water ) and wait a few days, that's the only thing I can think about at the moment.
Succes,
Rataplan said:
How did she do that, I don't think you can recover the data from your phone, Zune is giving you an update error which means that the update isn't intalled completly.
What you can do, but you had to do that a lot earlier, is to put the phone in a bowl of rice (not water ) and wait a few days, that's the only thing I can think about at the moment.
Succes,
Click to expand...
Click to collapse
She had the phone in her pocket when she bent over. I think the problem may be down to a key-lock on the phone which needs to be entered first, but am waiting for her to get back to me.
Thanks for the help though, I didn't expect much else.
SimonTS said:
She had the phone in her pocket when she bent over. I think the problem may be down to a key-lock on the phone which needs to be entered first, but am waiting for her to get back to me.
Thanks for the help though, I didn't expect much else.
Click to expand...
Click to collapse
Plug it into a Linux machine and copy direct from the phone as any other USB flash drive would work
Or uninstall Zune and use the reg hack to allow that to be done in windows
http://shivamsoftworld.blogspot.co.uk/2012/12/how-to-enable-usb-mass-storage-mode-in_14.html
---
*Detection* said:
Plug it into a Linux machine and copy direct from the phone as any other USB flash drive would work
Or uninstall Zune and use the reg hack to allow that to be done in windows
http://shivamsoftworld.blogspot.co.uk/2012/12/how-to-enable-usb-mass-storage-mode-in_14.html
---
Click to expand...
Click to collapse
Fantastic, thank you. Following the link you posted also took me to another site USB Storage Enabler for Windows Phones 7 which might be useful for anyone else coming up against this in the future, or simply wanting to use their device as a USB drive, not requiring Zune.
SimonTS said:
Fantastic, thank you. Following the link you posted also took me to another site USB Storage Enabler for Windows Phones 7 which might be useful for anyone else coming up against this in the future, or simply wanting to use their device as a USB drive, not requiring Zune.
Click to expand...
Click to collapse
I think the phone has been reset
SimonTS said:
Hi guys/gals,
I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.
I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.
Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?
Click to expand...
Click to collapse
I think the phone is reset entirely..
and the reason you couldn't connect to zune is because you haven't completed the initial boot procedures...
There are many ways to get your phone started...
But I don't think its of any use unless, you have your screen working..

Can I get some help recovering lost memories? Golf cart accident

Hello all,
I have a Samsung S7 edge that recently got ran over by a golf cart (long story). The phone still makes noise however the screen is crushed and has no display. I have insurance so the phone is being replaced. My big issue is I have pictures of my kids on there I really do not want to lose. I have researched and researched and cannot find a way to get into the phone. If I plug it in via usb it starts charging and shows up in windows however without having access to the screen I cannot enable file sharing. Is there any way to recover my photos? My wife is going to lose it if I cant get them back and trust me, no one wants that (especially me).
I appreciate any help....
This is for Samsung Galaxy
visit this site: http://www.samsung.com/global/galaxy/apps/find-my-mobile/
Log in and unlock your screen remotely, click this and when the progress bar filled it will say 'your phone is now unlocked'.
Connect with your USB Cable and Kies will allow you access to your files.
Hope this will help!
Thanks for the response. This is one of the many things I have tried. Unfortunately I never registered my phone with Samsung and since I cant access the screen I cannot set it up.
New phone comes tomorrow and I have to send the old one back. Anyone have any ideas? I'm really at a loss here...

Categories

Resources