[Q] "googple play store stopped working" because... - Xperia Z2 Q&A, Help & Troubleshooting

Hello guys, been looking around but the same "solutions" keep coming back but are useless for me.
First the problem : what I encounter is that "stopped working" crash message everytime I launch the play store, or 3 times in a row when I launch an app that has to check something in the store when launched.
Though I tried the "clear cache and uninstall updates" from the settings app section, it allows me to launch the play store but crashes again after less than a minute.
1 important thing I noted : I had 4 apps to update, 2 small ones, which updated wthout trouble (when I was able to get into the store after clearing cache) and 2 heavy ones which made the store crash without updating right after the message "heavy app blabla prefer wifi over data to update" popped up.
So voilà friends, in advance sorry because there are loads of similar threads, but I was wondering if this may be z2 related or not at first (+the fact that i can't find anything even though I browsed through lots of threads). It has been a week since i'm in this situation.
All advices are welcome. Thanks in advance.

Are you on stock rom, if so rooted / unrooted?

rooted, stock rom, bootloader still locked so nothing has been flashed, only a couple of Xposed modules are installed and working perfectly

true2you said:
rooted, stock rom, bootloader still locked so nothing has been flashed, only a couple of Xposed modules are installed and working perfectly
Click to expand...
Click to collapse
First step I'd take would be to disable all xposed modules, reboot clear play store cache and data then reboot again and see if that makes any difference.
And? @true2you

ghostofcain said:
First step I'd take would be to disable all xposed modules, reboot clear play store cache and data then reboot again and see if that makes any difference.
And? @true2you
Click to expand...
Click to collapse
Aaaaand you're thanked! Finally had the time and tryed with and without the modules, one by one and Indeed it was one of them:
--> "OBB to SD" is the module in question. Completely replaced it with "folder mount" (which is not a module but an app - had both at first) for the installation of apps to the SD card. Works like a charm, The play store works flawelessly and all the awaiting updates executed just fine.

Related

[Q] HELP! Flashed CM 9 and GAPPS but STORE NOT WORKING

Hi,
I am new to the forum and new to rooting/flashing mods as well. I have the AT&T version of the Galaxy S2. I just recently rooted and flashed the most recent CM9 nightly on my phone and everything worked great except a, what i hope to be, minor issue. When I first rebooted my phone after the flash, everything looked great but It was apparent my GAPPS zip had not installed correctly as I couldn't see my e-mail or the Play Store (obviously I'm needing to recover things). I re-flashed GAPPS, rebooted, and I saw the Play Store and my e-mail. My problem is when I opened the Play Store, it got stuck on the sign-in. It eventually signed in, I guess (my account has a check by it if I select "manage accounts"). SO, i'm signed in but nothing is loading. I cannot do any searches or retrieve apps. Baiscally, I can't use the Play Store. My phone works fine, otherwise, and it seems the rom flashed cleanly. I followed every instruction very carefully. Please help! I need to retrieve my backup from Titanium and use the market. Don't even have my wi-fi at this point! Thank you in advance if someone can respond quickly.
-Kevin / elevation
Post in Q/A subforum next time.
Try Settings -> Applications -> Google Play Store -> click both clear cache and clear data. If that doesn't work you could always try reflashing.
Now it's having trouble upgrading from "market" to "Play Store". When I go to settings > apps > running, it appears and disappears and I cannot edit anything in it =\. I just re-flashed and I did so without wiping data, is this correct? Should I move this to the sub-forum, or can you just help me out?
I would think a reflash without wipe should be okay, but who knows. I would say close the app manually, try clearing data and cache again, launch once, sign in when prompted and let it load the home page. Then exit the app and don't touch the app for a few mins. I've found that letting it settle by not touching it for a few mins as it tries to update will allow it to update correctly, you'll see the icon change to the play store. Again, if that doesn't work, then do a full wipe and flash again.
P.S. I'm no expert on this subject, just suggesting things to try.

Play store not showing purchased apps, Saying I need to re-buy them??

So I have AOKP on my galaxy nexus 4.0.4. I made a back up and installed there JB AOKP to try it out. Lasted about 1.5 hrs. Then I restored with my CWR Backup. I made this back up on June 30. After I restored there was 3 apps thats didnt saw I purchased them when I did on friday. I have google checkout to prove it. I used titanium to restore the 3 missing apps but now in the play store it dont show them under MY APPS. Only when I search for them it shows them. What could cause this and how do I fix it? Theres no way I should have to buy them all over again. The werid thing is titanium worked fine and showed purchased in the play store but the other 3 apps didnt. Maybe its because I purchased titanium yesterday right before the i flashed JB AOKP. The other 3 were on friday.
idle0095 said:
So I have AOKP on my galaxy nexus 4.0.4. I made a back up and installed there JB AOKP to try it out. Lasted about 1.5 hrs. Then I restored with my CWR Backup. I made this back up on June 30. After I restored there was 3 apps thats didnt saw I purchased them when I did on friday. I have google checkout to prove it. I used titanium to restore the 3 missing apps but now in the play store it dont show them under MY APPS. Only when I search for them it shows them. What could cause this and how do I fix it? Theres no way I should have to buy them all over again. The werid thing is titanium worked fine and showed purchased in the play store but the other 3 apps didnt. Maybe its because I purchased titanium yesterday right before the i flashed JB AOKP. The other 3 were on friday.
Click to expand...
Click to collapse
go to titanium, and fix the market link of the three apps
I couldnt find that as a option. titianm is not as simple as my back up pro.
not working. i go to menu then market tools then market auto updates and it find the 3 apps. but it still dont show in play store. i think im ging back to myback up pro. was 10 times easier to use.
just "buy" them again from market, you won't be charged a second time
Maybe.....
Sent from my LG-P930 using xda premium
I know this is kinda old but every time I try to download an app that I've purchased it doesn't show up as being purchased, and prompts me to buy it again. I tried just buying one of them again just to see what would happen and it gave me an error message saying I already owned the app, but it would not install. I've tried clearing cache/data, I've tried clearing the cache/dalvik cache via TWRP, I've tried installing an older version of Google play, I've tried clearing the cache/data for Google play services, I've tried factory resetting my phone twice, I've tried remotely installing the apps through Google play on a computer (it just says an unexpected error has occurred) I've tried deleting my Google account from the device and signing back in, and absolutely nothing seems to work. I'm on a OnePlus 5 running OxygenOS 5.1.1 (Android version 8.1) and I'm rooted using Magisk. I'm gonna try wiping the phone and reflashing the OS later today so I'll let you know how that goes but any ideas would be greatly appreciated.
mjg913 said:
I know this is kinda old but every time I try to download an app that I've purchased it doesn't show up as being purchased, and prompts me to buy it again. I tried just buying one of them again just to see what would happen and it gave me an error message saying I already owned the app, but it would not install. I've tried clearing cache/data, I've tried clearing the cache/dalvik cache via TWRP, I've tried installing an older version of Google play, I've tried clearing the cache/data for Google play services, I've tried factory resetting my phone twice, I've tried remotely installing the apps through Google play on a computer (it just says an unexpected error has occurred) I've tried deleting my Google account from the device and signing back in, and absolutely nothing seems to work. I'm on a OnePlus 5 running OxygenOS 5.1.1 (Android version 8.1) and I'm rooted using Magisk. I'm gonna try wiping the phone and reflashing the OS later today so I'll let you know how that goes but any ideas would be greatly appreciated.
Click to expand...
Click to collapse
What worked for me with a similar issue was removing Google play store completely (with a root file manager or in twrp), reboot and then flash gapps again. After that the play store was working fine again.
P.s. the path to play store is /system/priv-app/phonesky
At least on my Android 8.1 device.
PixelChris95 said:
What worked for me with a similar issue was removing Google play store completely (with a root file manager or in twrp), reboot and then flash gapps again. After that the play store was working fine again.
P.s. the path to play store is /system/priv-app/phonesky
At least on my Android 8.1 device.
Click to expand...
Click to collapse
I just tried that, and when it didn't work I went through with re-flashing the operating system all together and I'm now running stock and it's STILL not working so I'm officially at a loss... Thank you for your suggestion though I actually hadn't thought of that.

Google Play Services app issue...

Downloaded the new YouTube update today. Opened it. I get a pop-up stating I don't have Google Play services installed on my phone and its needed to run the app (or at least sign in).
So I go to download it... It downloads, starts installing and then I get an error message saying "incompatible with other applications using the same shared ID"
Anyone else having this issue? I'm at a loss...
Getting this same error on my iconia a500. Any ideas how to fix this?
Luckily I titanium'd recently so I was able to roll back but I want to upgrade and this is annoying the crap out of me.
Updated the error message
Argh... Tried a fresh install and still an issue... Wife is having the same issue
Are you guys running custom ROMs? What type? Stock based? Custom kernel? ASOP?
Phaded said:
Downloaded the new YouTube update today. Opened it. I get a pop-up stating I don't have Google Play services installed on my phone and its needed to run the app (or at least sign in).
So I go to download it... It downloads, starts installing and then I get an error message saying "incompatible with other applications using the same shared ID"
Anyone else having this issue? I'm at a loss...
Click to expand...
Click to collapse
I have the exact same problem. I updated the YouTube app from Google Play last night. When I opened it, a message displayed saying that I needed to install Google Play Services. When I tried to install it, I got the same error message as you.
I tried doing a factory reset and then attempted to install Google Play Services before I restored any apps, but no luck.
I'm not running any custom ROMs. I'm running the stock version of Android (4.0.3) that came with my iDeaUSA YG A777 tablet. I don't have any custom kernels, either.
mtmerrick said:
Are you guys running custom ROMs? What type? Stock based? Custom kernel? ASOP?
Click to expand...
Click to collapse
Running Vigor 360. Problem didn't show up until latest YouTube update. It seems others on Nils business sense are having issue too.
people with this problem can you please check something for me.
go to settings > apps "all tab" and look for google services framework\
if this is here: clear data, then reboot.
No go. Found it, cleared data, rebooted
Went into market, updated YouTube. Opened it, get the pop-up saying Google Play services needs to be installed, hit ok, takes me to the market to install it. It downloads, goes to install them I get the incompatible error.
This sucks :/
Phaded said:
No go. Found it, cleared data, rebooted
Went into market, updated YouTube. Opened it, get the pop-up saying Google Play services needs to be installed, hit ok, takes me to the market to install it. It downloads, goes to install them I get the incompatible error.
This sucks :/
Click to expand...
Click to collapse
got the same exact thing.
thank god for titanium backup, restoring things so easily.
I had this problem running Nils Business ICS 3.6, flashed Rezone Redux last night.....now everything plays happily.
Yeah, I'm starting to think its a issue with a certain type of sock-based custom ROM.....
I think it has something to do with ROMs that already have services installed. I am checking it out.
Google app services issue
Yes having the same problem I backed out as per your instructions but as someone else has stated as soon as you try to sign in the problem occurs. Patiently waiting for your solution Nilsp you are the best. Thanks
NilsP said:
I think it has something to do with ROMs that already have services installed. I am checking it out.
Click to expand...
Click to collapse
A solution to this problem that worked for me was found on another Android forum.
Because I'm new to this forum, I'm not allowed to post links. So, if you put "Google Play services won't install" into Google (with the quotes), then it should be the first page that comes up.
PM me the link. I'll post it.
I'm also having the same problem. I've installed custom rom jellyblast.
Is there any fix yet?
Sent from my GT-S5830i using xda app-developers app
basportsaddict said:
A solution to this problem that worked for me was found on another Android forum.
Because I'm new to this forum, I'm not allowed to post links. So, if you put "Google Play services won't install" into Google (with the quotes), then it should be the first page that comes up.
Click to expand...
Click to collapse
He was linking to this:
http://androidforums.com/marquee-all-things-root/660913-google-play-services-wont-install.html
and it does not work for me
mtmerrick said:
He was linking to this:
http://androidforums.com/marquee-all-things-root/660913-google-play-services-wont-install.html
and it does not work for me
Click to expand...
Click to collapse
Thank you for posting the link, mtmerrick.
didn't work for me either. tried every possible installation combination and no go. luckily I found the previous version on a themer's site

How can I repair or reinstall Google Services Framework?

Hey guys!
After having some issues with the Netflix app of all the things, followed by low memory, Link2SD and a boot loop (which probably was cause by low memory) I managed to make the phone boot up again by diving into recovery (some CWM version by AlphaRev) and then wiping out cache data. When the phone finally booted up, which took unusually long time, I was missing a lot of apps and got some app crash warnings.
One of the missing apps was the Link2SD itself, and as a consequence (I guess), many of the other apps were missing for this reason (at least those that were linked to the SD card as opposed to installed there by default).
One of the warnings that popped up was one about Google Services Framework.
The application Google Services Framework has stopped working (process com.google.process.gapps) has stopped unexpectedly. Please try again.
Click to expand...
Click to collapse
Another one was about Facebook.
The application Facebook (process com.facebook.katana) has stopped unexpectedly. Please try again.
Click to expand...
Click to collapse
There were several different app crashes in a row, like on a production line. I was unable to see the names of them all.
I went into app management, cleared caches and uninstalled several apps. I rebooted, booted up (slowly again), I got back some of the app icons that were missing (which is weird) and I was able to launch them. But some apps were still missing, among them Link2SD.
I grabbed an APK file for some older version of Link2SD on my computer, plugged in the phone, launched a command prompt and tried installing it with ADB. It reported insufficient storage space. I checked it and it said like 1.80 MB free internal memory. So I uninstalled some more apps and tried again and it was a success.
After installing Link2SD I launched it and then chose to clean up Dalvik cache, clean up 2nd partition, and then "relink library files". I tried the "recreate mount scripts" but it kept on failing.
Mount script cannot be created. failed
Click to expand...
Click to collapse
Right now I have Gmail, and I have the Search. I don't think I have any other Google app (except for maybe some background services). I only have a broken Play Store icon/link on the home page.
How can I check and verify that Google Services Framework is installed and working? And if it's not, how do I repair or reinstall it?
What I have tried so far:
I tried grabbing an APK file for Google Services Framework from another thread here at XDA and installing it manually with ADB. It was a no go. This is the message I got.
INSTALL_FAILED_OLDER_SDK
Click to expand...
Click to collapse
What does this mean?
I read in another thread here at XDA that one user was unable to make phone calls after uninstalling this service by mistake. I tried this and I was able to place a call. Does that mean that Services Framework is Okay?
Fractalogic said:
Hey guys!
After having some issues with the Netflix app of all the things, followed by low memory, Link2SD and a boot loop (which probably was cause by low memory) I managed to make the phone boot up again by diving into recovery (some CWM version by AlphaRev) and then wiping out cache data. When the phone finally booted up, which took unusually long time, I was missing a lot of apps and got some app crash warnings.
One of the missing apps was the Link2SD itself, and as a consequence (I guess), many of the other apps were missing for this reason (at least those that were linked to the SD card as opposed to installed there by default).
One of the warnings that popped up was one about Google Services Framework.
Another one was about Facebook.
There were several different app crashes in a row, like on a production line. I was unable to see the names of them all.
I went into app management, cleared caches and uninstalled several apps. I rebooted, booted up (slowly again), I got back some of the app icons that were missing (which is weird) and I was able to launch them. But some apps were still missing, among them Link2SD.
I grabbed an APK file for some older version of Link2SD on my computer, plugged in the phone, launched a command prompt and tried installing it with ADB. It reported insufficient storage space. I checked it and it said like 1.80 MB free internal memory. So I uninstalled some more apps and tried again and it was a success.
After installing Link2SD I launched it and then chose to clean up Dalvik cache, clean up 2nd partition, and then "relink library files". I tried the "recreate mount scripts" but it kept on failing.
Right now I have Gmail, and I have the Search. I don't think I have any other Google app (except for maybe some background services). I only have a broken Play Store icon/link on the home page.
How can I check and verify that Google Services Framework is installed and working? And if it's not, how do I repair or reinstall it?
What I have tried so far:
I tried grabbing an APK file for Google Services Framework from another thread here at XDA and installing it manually with ADB. It was a no go. This is the message I got.
What does this mean?
I read in another thread here at XDA that one user was unable to make phone calls after uninstalling this service by mistake. I tried this and I was able to place a call. Does that mean that Services Framework is Okay?
Click to expand...
Click to collapse
Update:
I just grabbed and manually installed Playstore v4.0.27.apk successfully using ADB. But if I try to launch it I get a "sorry" message.
The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again.
Click to expand...
Click to collapse
I can only force close it.
I need a way to either install apps right on the phone (Play Store), or a way to grab APK files for the apps I want to install (like backup apps) and install them manually, because there is still some personal data on the phone that needs to be saved before I pull the plug and flash the entire phone.
Did you find a solution for this?
I have the same issue with my phone for about almost a week. I didnt know that google service framework was a big issue and a built in program. I accidentally deleted it same with my google play store with my rooted device. When I reformat my phone it keeps telling or it keeps showing com.google.process.gapps is not working. Pls help me fix this kind of issue im dealing with

Force closing of Google Play Services and connected apps

Hi,
I'm on XtreStoLite 2.4 5.1.1 on my S6 edge for months now. All was working perfectly. Recently, GPS started crashing randomly, but except for the error, services and sync seemed to be working fine. Now ytdy armageddon started and now Google apps connected to GPS (search, keep, music, but not play store for example) will not run and get killed instantly.
What I did based on what ive found:
- deactivated play services, uninstalled updates and restored the account, GPS 9.0.83 (240-121911109)
- wiped cache/dalvik which helped for couple of minutes
appreciate any help!
I've had problems too with the latest play services on LG G4 H815 6.0 v20d. Google Play Services crashes non boot and Google Chrome crash after a few seconds of opening.
Uninstalling updates fixed it but I'm told by many apps that I need the latest version. I didn't wipe cache though.
htr5 said:
I've had problems too with the latest play services on LG G4 H815 6.0 v20d. Google Play Services crashes non boot and Google Chrome crash after a few seconds of opening.
Uninstalling updates fixed it but I'm told by many apps that I need the latest version. I didn't wipe cache though.
Click to expand...
Click to collapse
True, stopped the apps from crashing, but made them unusable, even Inbox which worked just fined on the corrupted (?) version.
filip.lysikowski said:
True, stopped the apps from crashing, but made them unusable, even Inbox which worked just fined on the corrupted (?) version.
Click to expand...
Click to collapse
Got a fix. Google apps working. No force closes/errors. Root needed to prevent auto-update to latest version.
i) Get to the May 7th (or earlier) Play Services from here: http://www.apkmirror.com/apk/google-inc/google-play-services/
Look at the notes at the top to see which version you need arm or 64 ect.
In you're case, it's '240' so arm64 + arm android 5.0+ version. Direct download for you link: http://www.apkmirror.com/apk/google...s-9-0-81-240-121617224-android-apk-download//​ii) Enable airplane mode to prevent updates
iii) Then just install the apk on top of your rolled back version. Apks only install if version is newer.
iv) Using a root-enabled file manager like ES File Explorer, open \data\app and create two new, empty folders titled com.google.android.gms-1.apk and com.google.android.gms-2.apk. This tricks Google into causing auto updating of your GPS to fail.
v) Reboot (important)
Optional) Set Google Play Services as a device administrator again under security settings for Device Manager features.
If you get an error during install, then follow this guide to install: http://forum.xda-developers.com/android/help/delete-disable-downgrade-prevent-update-t3091832
htr5 said:
Got a fix. Google apps working. No force closes/errors. Root needed to prevent auto-update to latest version.
i) Get to the May 7th (or earlier) Play Services from here: http://www.apkmirror.com/apk/google-inc/google-play-services/
Look at the notes at the top to see which version you need arm or 64 ect.
In you're case, it's '240' so arm64 + arm android 5.0+ version. Direct download for you link: http://www.apkmirror.com/apk/google...s-9-0-81-240-121617224-android-apk-download//​ii) Enable airplane mode to prevent updates
iii) Then just install the apk on top of your rolled back version. Apks only install if version is newer.
iv) Using a root-enabled file manager like ES File Explorer, open \data\app and create two new, empty folders titled com.google.android.gms-1.apk and com.google.android.gms-2.apk. This tricks Google into causing auto updating of your GPS to fail.
v) Reboot (important)
Optional) Set Google Play Services as a device administrator again under security settings for Device Manager features.
If you get an error during install, then follow this guide to install: http://forum.xda-developers.com/android/help/delete-disable-downgrade-prevent-update-t3091832
Click to expand...
Click to collapse
Many thanks for trying, but it didn't change a thing
filip.lysikowski said:
Many thanks for trying, but it didn't change a thing
Click to expand...
Click to collapse
Edit: yep. Same here. When I turn internet back on, it updates to latest version. Try installing an older version.
I'll try and find another way to stop auto updates.
Same problem here, uninstalled services by titanium then installed back by apk and flashed open gapps, worked for me
None of those worked for me. Well, I used the opportunity to update XtreStoLite to MM, and problem disappeared, obviously
However, come to think of it, it could have sth to do with Amplify killing processes. Thing is, I didn't manipulate with anything there recently, but after activating xposed module on updated ROM i saw some crashes again. Anyway, I disabled it in any case now, want to see how the battery will last on the updated ROM, but it could be connected
filip.lysikowski said:
None of those worked for me. Well, I used the opportunity to update XtreStoLite to MM, and problem disappeared, obviously
However, come to think of it, it could have sth to do with Amplify killing processes. Thing is, I didn't manipulate with anything there recently, but after activating xposed module on updated ROM i saw some crashes again. Anyway, I disabled it in any case now, want to see how the battery will last on the updated ROM, but it could be connected
Click to expand...
Click to collapse
Were you by any chance changing your phones emojis? I was and rebooted and noticed the GPS crash. Undoing emoji changes didn't fit it.
htr5 said:
Were you by any chance changing your phones emojis? I was and rebooted and noticed the GPS crash. Undoing emoji changes didn't fit it.
Click to expand...
Click to collapse
Nope, never!

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