Related
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
http://www.flexcode.org/lcd2.html
let it load
select "fix my screen"
if it doesnt go away after it runs... if it doesnt auto close after a minute, just close it
its a dead pixel
return son!
No dice. Thanks anyway.
Guess this bad boy is going back...
I got a replacement Prime yesterday and thought everything was perfect until I opened my web browser to google, which is pretty much all white and noticed a bright spot like you are describing in the title. Mine are definitely NOT stuck/dead pixels. I know because I returned my first one in part because of stuck pixels. It's almost like these pixel(s) allow slightly more light through than the adjacent pixels. Sort of like light bleed but not at the edge of the screen. I can only see it on white or very, very light backgrounds. It disappears entirely on darker colors.
It is unfortunate but I will not replace this again for a third time. It goes away unless my Prime is charging or docked (which I assume is because it is similar to the tablet being plugged in) and can only be seen on an all white background. I will never use my tablet plugged in, I charge it at night when I sleep, and the limited amount I have it docked is not an issue since it only shows up on an all white background and seems less noticeable than a dead/stuck pixel. Honestly, a smudged screen is more noticeable/annoying. Since I don't use my dock much it will probably end up having a dead battery anyway which means I really wouldn't see it much, unless the battery in the dock is required for it to function while attached, I'm not sure but will find out. Thinking about it I guess it probably does need to be charged for the ports and everything to work unless it leaches off the tablet. Who knows...I'll test it at some point.
It is kind of strange though and I really dislike trying to justify a flaw to keep a $500 device but whatever. IPS screens have some nice benefits but they seem to have a lot of flaws too like bright spots, pretty bad light bleed and more stuck pixels than I am used too. I went back and forth in my OCD head so many times about how many times I would exchange or return this device before I get one that is pristine but if I return it there is nothing else that interests me.
Asus had quality issues with their past Transformer and to think the 1080p tablet will be any different is ignorant.
Anyway, end blog. Since that's what XDA is now
Where did you guys get yours from?
DroidHam said:
Where did you guys get yours from?
Click to expand...
Click to collapse
Best Buy, ordered 1/6.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Doktaphex said:
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Click to expand...
Click to collapse
I had one dead pixel on my Xoom and Best Buy replaced it without even turning it on to verify
I had two stuck pixels when I first got my Prime. Running pixel fixer apps didn't fix the problem. However, both of them have "unstuck" themselves after a few days of use. If you have some time before you have to return it, you may want to wait a little.
EDIT: Check that. I just ran a dead pixel test and only one of the two unstuck itself. The other one is so unnoticeable to me that I haven't seen it.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
Same issue here, bottom right of the screen, small patch of white light in the browser window about an inch from the corner..
Not sure whether to return, the rest of the tablet is awesome!!
I just got another one and about 7 dead pixels the kind you can see on
Black screens and also slightly a bit of light bleed where the headphone jack is
Sent from my PC36100 using Tapatalk
I am on my second Prime and discovered that my second one had some nasty screen burn. Short story... My first Prime I received on 12/27. UPS damaged it by dropping it on a corner, which is Best Buy's fault for only wrapping my Prime in plastic. This Prime was perfect.... no dead pixels, no wireless issues, typical GPS issues, no major light bleed... it was just damaged on a corner thanks to UPS.
I got my new Prime on 1/3 after doing some *****ing to Best Buy execs. This one I noticed right away that there is a slight light bleed on the right hand side (landscape) and 2 dead pixels. 2 out of 1,024,000 pixels isn't bad IMO, plus they were on the edges.
Now, last night I was watching The Devil's Rejects and noticed something funky on the right hand side of the screen (landscape mode obviously). I found a test color that shows my nice problem a lot more clearly... I wish I had something to calibrate the color more precisely to make it show better... Needless to say, I'm PISSED after discovering this thing has screen burn after only a few hours use!!! WTF!? I almost never use it in portrait mode and the brightness is almost always all the way down (auto brightness) because I'm by a lamp.
Here's a picture that I took. My sincere apologies, as taking pictures of LCD's is quite difficult without them showing up all messed up.
CLICK IMAGE FOR A BIGGER VERSION...
I can't get it to show up on camera, but it is clearly the black bar that holds your back, home, etc. buttons, as well as the time. You can see these burned in to this area of the screen.
Has anyone else had this problem yet? Looks like to me I'll be in for Prime #3... Maybe I'll just wait to see what CES has to bring, since I'm not getting what I want out of the Prime.
wow, that's bad... I have not come across anything like that (yet...) and hope that i never do!
I use my Prime right side up (with logo at top) during the day, and then at night when i'm home i use it upside down (logo on bottom right). I haven't noticed any status bar screen burn in yet... But I have always wondered about if the honeycomb status bar could burn into the screen, I guess it really can (and it scares me).
I hope you have better luck with #3. I have never seen status bar burn in on a tablet before but have always thought it was possible because of the way honeycombs status bar is always in view.
I was scared of that as well, but I figured LCD technology has come a long ways and there is no way it will burn in quick. My 3 year old Samsung 46" ToC has had stuff sit on the screen for an hour or two at a time, and I have zero burn issues. Same thing goes w/ my monitors. They've had stuff sit on the screen for 10-15 hours and I've not had an issue. I just really wish the status bar would hide so I can use the full real estate of my tablet and also prevent this issue. I've heard that BB is getting some of these in this weekend, so I may try an in-person exchange. I hope that rumor is true...
what do you have your screen display timeoit set at?
demandarin said:
what do you have your screen display timeoit set at?
Click to expand...
Click to collapse
The default 1 minute.
The last time i had screen burn was on my first ever LCD HDTV (from polaroid lol). It was cheap and over time it has bad screen burn.
Something is def up with your primes screen... 3rd times a charm
yeah, your best bet is exchanging it. never heard of screen burn in on a tablet before. I think you the first to report this.
Damn, xda duplicating my previous post...
Anyways, If your unhappy with the way you received your prime from BB get a refund. Order from Office Depot, mine came in a white padded bag and ended up being in perfect condition with no defects at all.
jzen said:
The last time i had screen burn was on my first ever LCD HDTV (from polaroid lol). It was cheap and over time it has bad screen burn.
Something i def up with your primes screen... 3rd times a charm
Click to expand...
Click to collapse
The only other device that I have screen related issues with, is my Samsung Captivate. It has ghosting, which goes away with you changing whatever is on the display. I know for a fact this is a burn pm the Prime, since I watched another hour of the movie afterwards and did all kinds of other tasks today, and it doesn't disappear. Kind of disappointing.
demandarin said:
yeah, your best bet is exchanging it. never heard of screen burn in on a tablet before. I think you the first to report this.
Click to expand...
Click to collapse
There's always a first, right? I'll definitely try exchanging it once I see them come in.
jzen said:
whoops, somehow I double posted... sorry. Def take it in for exchange... I was every upset with my original Prime from Gamestop, maybe get a refund and order from Office Depot.. Its where i got my perfect prime
Click to expand...
Click to collapse
What is likely going to keep me at BB, is the fact that I got a credit because I *****ed to execs about their crappy customer service.
I was using the pad heavily last night during the playoff games and my screen burned. I also noticed that a pixel died. It wasn't there when I first received the device. I'm not trippin because it is going back on Monday because of the "no serial number" issue.
This happened with my first one. I ran a pixel fixer over night and the status area was present the next day. I don't think this is screen burn though. It will go away after awhile if you use the tablet in landscape or whichever way you were not using it. I think it's called image persistence. It has to do with pixel charge or something.
Bring up an all gray background and you can really see it.
I'm waiting on a replacement due to stuck pixels and busted vibrator.
After several days of letting it not go in portrait mode, the bar has somewhat gone away. I did go ahead and used it for about an hour in portrait mode on both edges, and the opposite side had no problems with burn/ghosting. The original problem edge regained its problem right away. I would point this to not be a "burn" but rather a sort of long term ghosting. I'm highly disappointed with this one not only for the ghosting, but also several dead pixels. I'm up to 2 that won't turn black and 1 that won't turn colors. The one that won't turn colors is quite obnoxious.
I've been trying to contact Best Buy in regards to exchanging it... but I'm not having any luck with that crappy company. Ugh! All they tell me is I can return it and get my money back, exchange it in the store, or send it to ASUS. Option 1 is a no-go since I got a credit for my first troubles. Exchanging it won't happen since the stores don't have it, and their exchange policy is 14 days. The last one won't happen because I just bought this and I don't want a refurb a week into ownership.
This phenomenon is known as "image retention" and any early gen plasma tv owners will be familiar with it. why its cropping up here....i have no idea. my prime does this, for sure...its most noticeable when going from speedtest app to xda, which i have done a lot of..haha...anyway i have xda set to the black theme, and i see a very prominent white retention of the ad at the bottom of speedtest for several seconds after flipping back over to xda. I've seen it in a few other places, but it always goes away pretty quickly.
Sent from my Transformer Prime TF201 using xda premium
Damn, didn't think I'd have to worry about burn in/image retention on a mobile device. Picking my Prime up today and now I'm gonna have that same paranoia I always get when I buy a new HDTV, but even my last two Plasmas never had any real problems (Panasonics). Hopefully this winds up not being a big issues though, sounds like I'll be getting insurance on my Prime after all and just doing arbitrary returns from time to time.
This was one of my first worries when the galaxy nexus was rumored to have on screen buttons rather than cap buttons. I thought amoled screens did get actul burn in. I didn't think it would really happen with these but it is a drawback of ips i guess.
I just wanted to tack this on, since I got a 3rd prime yesterday. This Prime I'm overall happy with, however the image retention still exists on this one. S/N is a BC batch, though I didn't grab the last one unfortunately. I will say this... this Prime's image retention happens when the screen brightness is at like 50% (no IPS+ mode). I flip to another app with a color, and I can see the retained image. Now what makes me quite a bit more happy about this one versus the other one... the image retention disappears after about 2 or 3 minutes. I definitely was not noticing it on a brief watch of the same movie that I noticed the image retention on the first one. My last one held onto the image for days at a time...
Overall 3rd time is a charm. Zero deal pixels, minor light bleed that you get with this style display, the feedback motor is quite a bit stronger, general GPS issues with every TF201, not noticing any horrible WiFi performance either.
I've noticed some minimal Burning over short periods when I have it screen maxed out and with IPS+ on as well and the screen with a fixed white bar or text . But then it goes away in five minutes once I change the image. Never gotten it to happen under Max brightness with out IPS+ or a white static image in conjunction.
I would return it. I also never keep anything static on my screen. Even my wallpaper is active and moving. I've seen LCD burn in all the time on desktop computer screens.
I saw something like this over the weekend.
I had it docked and was writing a blog post in Documents to Go. I spent probably about 3 hours on it. After I was finished with it, I noticed D2G didn't have a spell checker so I closed it and went into Polaris Office to see if it did.
Underneath the transparent gray of the file screen, I noticed something looked weird. I took a closer look and I could still see shadows of the blog post I wrote.
I turned it off and couldn't see any burn in the screen. I rebooted it and went back to Polaris and didn't see it after the reboot.
Now I'm debating sending it back for a warranty replacement.
My Prime has developed a small bright spot in the center of the screen. It's only visible on white or light pages. I didn't drop the tablet or anything, it just appeared. Anyone else experience this?
EDIT: Here's a link showing a laptop with similar looking spots. The one on my Prime is much smaller than any of these, but it's a similar looking mark. I tried getting a picture of mine, but had trouble doing so.
http://pics.livejournal.com/laptop_mechanic/pic/000p062e
EDIT2: I've learned that the defect I'm talking about is called "mura," or "clouding."
Sent from my Transformer Prime TF201 using xda premium
I have 4 of those spots.. three are within one inch and one of them is at least 3 pixels. I also have poor wifi, so I want to kill two birds with one stone. as soon Asus has a fix for the wifi I will rma..
I have the exact same "brighter" spot at lower center of the screen, don't remember it being there when I first got it... it's very annoying, I think I will send it back for repair.
My friend's first prime had that on his screen (2 white dots) when he bought it only visible on a white screen. He returned it for a new one. Thats why its important to check for those too when you first get your prime and put it through inspection, Just open up the notepad like app, that one has a white screen.
got one too. need to send it back for repair, just been too lazy to do it...
Read somewhere that those are stuck pixels. There's an app in the market that's suppose to fix stuck pixels as well.
Sent from my PC36100 using Tapatalk
jjdevega said:
Read somewhere that those are stuck pixels. There's an app in the market that's suppose to fix stuck pixels as well.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I ran those screen fixing apps all night but non fix the problem
junrider said:
My friend's first prime had that on his screen (2 white dots) when he bought it only visible on a white screen. He returned it for a new one. Thats why its important to check for those too when you first get your prime and put it through inspection, Just open up the notepad like app, that one has a white screen.
Click to expand...
Click to collapse
I'm 100% certain the spot wasn't there when I first got the tablet, as I did a very close inspection of it. Actually, I was reading through a thread in an iPad forum and there were reports of spots like this showing up on some iPads after a while.
jjdevega said:
Read somewhere that those are stuck pixels. There's an app in the market that's suppose to fix stuck pixels as well.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Thanks, but this is different than a stuck pixel, which I also have (I found the stuck pixel when I first got the tablet, but it's so unnoticeable 99% of the time that it doesn't bother me). The link below shows similar looking bright spots on a laptop (the spot I have is much smaller than any of these, but it's the same type of spot).
http://pics.livejournal.com/laptop_mechanic/pic/000p062e
same story here. my prime has 5 bright spots (hot pixel) as well. i did not notice them when i got prime last year. pixel fixer can't fix these either. i can live with these spots though.
Sent from my Transformer Prime TF201 using Tapatalk
I have the same problem, 1 bright pixel just below the home screen indicator.
It doesnt bother me that much, its the only problem i have with my prime and knowing theres lots of people with more problems im not gonna return it for a new one, having the chance to get one worse than i had...
My phone had the same thing when I first received it (still does), but it was my understanding it was a "hot spot" created by adhesive or undue pressure in manufacturing. It's not stuck/dead pixels, in my case at least, and my Prime has no such spots.
I however don't know what would cause something like this over time. Seems to me something in the screen is poorly manufactured and overheating...
Sent mine back and was told by Asus that the white spot is a kind of light bleed that caused by pressure at the area, they will replace the panel for me.
I've noticed that mine has a few white spots similar to who you guys are describing. Mine has two about an inch apart from each other near the lower left-middle of the screen, and another near the right hand side of the screen. I don't notice it when other colours are present, but on a white/light surface, it can get very annoying. I'm thinking I might call ASUS and see if I can get it RMA'd since it has other problems as well. The WiFI is actually pretty ok, but GPS is a total bust. I don't really care about the GPS that much, but it might be what I need to send this in. I'm just worried the white spots will get worse with time.
After reading up on this a little more, the name for the white spots we're talking about is "mura" (google "LCD mura" and you'll get some hits). It looks like it's somewhat common on cheaper displays.
Also have this appearing on mine and also didn't have it before.
I have only noticed it in the last week since I installed the latest update.
I only really notice it on the XDA site.
In my case it's definitely not mura (clouding), but more like pressure spots or pinpoints (usually 2-3 pixels in size.) They are more distinctive in shape than clouding. Either way, sucks for any of us to get these kind of issues. I've actually got an RMA # for mine and will be sending it out either tonight or tomorrow whenever I get a chance.
this can be mura, spots, poinpoints or w/e
i can tell you another one..... so i was working very hard on many several things on my tfp.... sending emails, writing proposals, getting images, working on ideas ect.
I started to get annoyed on how fast the tfp goes to sleep, so i decided to put it to Never. So it never went to sleep and it was awesome because my concentration kept going and i was jumping from my laptop to my tfp back to my laptop ect.
THEN.... i decided to go to sleep and i left my tfp opened connected while it was charging. I completely FORGOT that i had disabled tfp from sleeping. So it sat on the Home screen of my launcher.
When i woke up several hours later, i started to use my tfp and i noticed there was a white area that on every screen it was still there.
It was the outline of the icons! This is the reason why screensavers we're created so this wouldnt happen. This is an excerpt from our trusty wikipedia: (btw, apparently this isnt suppose to happen in lcd's but i assure you it happened to me on my tfp, its not that bad though, as i barely see it sometimes)
Before the advent of LCD screens, most computer screens were based on cathode ray tubes (CRTs). When the same image is displayed on a CRT screen for long periods of time, the properties of the exposed areas of phosphor coating on the inside of the screen gradually and permanently change, eventually leading to a darkened shadow or "ghost" image on the screen. Cathode ray televisions, oscilloscopes and other devices that use CRTs are all susceptible to phosphor burn-in, as are plasma displays to some extent.
Screen-saver programs were designed to help avoid these effects by automatically changing the images on the screen during periods of user inactivity.
Click to expand...
Click to collapse
So, let me ask you this OP, did you by any chance leave your tfp on for a long time with something on the screen? and the glow that you have now resembles that image/icon/object you had on the tfp?
If that happened to anyone, hit the thanks
youngnex said:
So, let me ask you this OP, did you by any chance leave your tfp on for a long time with something on the screen? and the glow that you have now resembles that image/icon/object you had on the tfp?
If that happened to anyone, hit the thanks
Click to expand...
Click to collapse
Nope. I can say with 100% confidence that I didn't leave anything displayed on the screen that could have caused this. The spot is very small, and is just a little random blotch that doesn't resemble any type of image/icon/object. I've tried taking a picture of it with the camera on my smartphone, but I get those vertical bars that you get when taking a picture of a computer monitor and it's hard to make anything out in the picture as a result. Would using a regular camera allow me to get a good picture? If so, I'll see if I can borrow one and post a pic.
Also, the spot wasn't there when I first got my Prime, and it appeared after about a month.
As of now, I've decided against RMAing it, as (1) I'm afraid of getting back another unit with one of the other myriad of TFP problems, and (2) I don't feel like being without my Prime for 4-6 weeks.
nyijedi said:
Also, the spot wasn't there when I first got my Prime, and it appeared after about a month.
As of now, I've decided against RMAing it, as (1) I'm afraid of getting back another unit with one of the other myriad of TFP problems, and (2) I don't feel like being without my Prime for 4-6 weeks.
Click to expand...
Click to collapse
Add 1 to the of people with the pinpoint brightness issue, mine showed up after about a month of use.
I am also waiting to RMA or exchange at BestBuy once he seem to have all of the issues worked out since I have one of the relatively good ones now and don't want a broken one.
dead or stuck pixel
i have almost a half inch bar worth of dead or stuck pixels with more grey tint cloudy looking smugges..on the top portion of my screen..i can only see this when the screen has grey or anything in the grey family. i have not dropped, got it wet, or anythin to it..its been working great for me until about 4 days ago. how and what do i do about getting a rma. i have emailed asus but stilll not heard back..its realy starting to piss me off..this is going to be my 3 one..the other two i was still in my return time at best buy and game stop..this one i am not..any help will be great..would post pics but when i take the pics its hard to see or tell what i am talking about..
Has anyone else experienced "LCD mura" with their Primes, and if so, has the issue gotten any worse since you noticed it? LCD mura looks similar to light bleed, but not in corners of the screen. Rather, it is a small blotch/"bright spot" appearing anywhere on the screen. I have one such problem area that showed up after owning the Prime for about a month. It hasn't gotten any worse, but it's annoying on white backgrounds. I'm wondering how common of a problem this is. A Google search shows that it's a somewhat regular occurrence on cheaper LCD screens.
Ohhh, so *that's* what that is. I've had if for a while in one spot. Only noticeable on white backgrounds.
Yes had two such areas on my TF201. Had the sreen replaced under warranty.
mile high said:
Yes had two such areas on my TF201. Had the sreen replaced under warranty.
Click to expand...
Click to collapse
What was the turnaround on the replacement? I have about 5-6 of those "white spots" now...
Have the spots come back after it was fixed?
My prime had 7 bright pixels!
They developed 2 months after I bought them..and kept increasing with time. These pixels will not go away with pixel fixer apps either.
Have sent my tablet for an RMA to get the LCD replaced. Fingers-crossed.
smrsxn said:
They developed 2 months after I bought them..and kept increasing with time. These pixels will not go away with pixel fixer apps either.
Have sent my tablet for an RMA to get the LCD replaced. Fingers-crossed.
Click to expand...
Click to collapse
Looking forward to your follow up message when you get it back. This has been an amazing tablet. I want my spots fixed now!
garak0410 said:
Looking forward to your follow up message when you get it back. This has been an amazing tablet. I want my spots fixed now!
Click to expand...
Click to collapse
Sure, will keep the thread updated when i get it back. Only 5 days (3 business days) so far. RMA On "Waiting-[WB5] Wait for Repair\Test\Aging" status.
had 2 on mine, they didn't get bigger or anything. thought i could live with it and decided that since every time I saw it I was pissed so sent it in for RMA. Sent in March 26th (they received it) and was returned April 8th back in my hands. SOOOOO Happy I did I now feel like this is the tablet I should have always had. Also my time may have been extended by also getting bt/wifi fixed (well partially fixed, usable now)
garak0410 said:
What was the turnaround on the replacement? I have about 5-6 of those "white spots" now...
Have the spots come back after it was fixed?
Click to expand...
Click to collapse
I guess I had this on my TF101, A few white spots showed up, I sent it in for RMA, it came back and looked fine (they said they replaced the screen) but after a few months the white spots came back almost in the same exact spot. I sent it in for RMA a second time, this time they flagged it as CID (customer induced damage) I emailed Hai, and *****ed and complained saying they fixed it the first time and didnt flag it as CID, so why are they flagging it this time. The next day I got an email from Hai saying it was taken care of and was no longer considered CID, and was being repaired.. So it does seem the white spots return in some cases
I had one of these on my screen. LCD replaced in a day. But then there were other issues like them not connecting the screen properly so only half the touch would register. Ended up getting a refund.
Just noticed my second LCD panel has a developed light 5mm mura spot.
Not as bad as last time.
Same area as last time. Lower left corner.
Would be interested to hear where other's have found their mura spots.
I have a couple on my prime, towards the bottom of the screen in landscape - one is about 3mm by 2 mm the other about half that size - they do grate on your nerves once you can see them, especially as so much of what I do on my prime (kindle, email, word-processing, surfing the web) is against a white background. I've emailed ASUS and am looking into a RMA.
I had the same problem, right in the center of the screen, one bigger spot and two smaller.
Sent my Prime to RMA a month ago, still waiting for it. Seems that he replacement screen is not so easy to find, in Europe.
BTW, they not considered it CID, and they will repair it under warranty.
Update on my prime's RMA
My tablet is still in WB5 state for an RMA to fix 7 such bright spots. In multiple conversations with CSRs it was explained that other issues (unspecified) were detected after the repair, and the tablet is now waiting for some special components to be repaired.
I am still within 10-14 business days to repair period, so the RMA can not be esclated yet.
I regret having sent my tablet for LCD replacement. Will kepp posting any updates that I have.
I recall someone mentioning the below statement in some other forum...
"I hate apple. But atleast their Sh**t works and they support it"
How true!
FYI - I sent it to TEXAS repair center.
WTF! Just noticed a mura starting to form.....ughh every time I am happy with my prime I find something that P***es me off with it. I really want to love this tablet. I feel like I am prime-bipolar. Some days I am prime-manic and some days I am prime-depressed. /Sigh Asus why do you toy with my electronic emotions?
Sent from my EPAD using Tapatalk 2
I'm noticing a 3rd spot develop on mine - begun the RMA process. I'm going to brace my self to be without my prime for at least a month. (I survived without it for 40 years, I'm sure I can go a month...)
i had spots on my first prime (BCOK) but exchanged due to GPS (also had haptic feedback issue too).
Second prime (c10) has a couple spots in landscape about an inch from the bottom of the screen near the center. I have "kept an eye on it" as far as noticing it only when I'm really on a white background or anything. I usually use it for reading and/or taking notes on PDFs so I surprisingly haven't been bothered by it AT ALL. I actually forgot they were there until last week.
Anyways, if it gets any bigger or I get more spots, I'll send it in over the summer...
i have a tiny 2mm area which is really white, when i have a whitish background. It is imposibble to tell though when i have other colours on the screen. My tablets serial number starts with a B so it was one of the earlier ones. It just randomly happened one day but its not that big of an issue
i had 2, if in landscape they were just off center down and left, and a little further down and left like middle of lower left quadrant was the big 5-7mm one that really bothered me. Decided to eventually send it in they received unit march 26 was back in my hands april 13th ish (can't remember) i believe
I don't know if this is my problem or not -- When I have a black/dark screen, I can see two areas that are whiter than the rest of the screen. It's not individual pixels but splotches. I do not notice it on white or any other color background? I haven't decided if I can live with it yet or not - still hoping it will just go away! If this isn't LCD Mura, what would you call it?
Hi everyone,
I got my nexus 9 last week from Best Buy. The serial number is HT4C, which means it has been manufactured in December of 2014.
I don't have like any problems with it so far, except the light bleed I think. I was not sure if this is too bad or this is normal and I can't get any Nexus 9 to have better LCD than this, so I decided to attach some pictures so maybe you guys can suggest either I should go and ask for a replacement or just deal with the current one...for comparison I have also put a pic I took in similar condition from my HTC One M8 screen...
Everything else is working fine..the volume button is working great and no problem with back cover...but also sometimes I feel when pressing the multi tasking button there is a delay to show the app, would anyone know how to fix this (is this even a problem?).
Thanks!
arminvm said:
Hi everyone,
I got my nexus 9 last week from Best Buy. The serial number is HT4C, which means it has been manufactured in December of 2014.
I don't have like any problems with it so far, except the light bleed I think. I was not sure if this is too bad or this is normal and I can't get any Nexus 9 to have better LCD than this, so I decided to attach some pictures so maybe you guys can suggest either I should go and ask for a replacement or just deal with the current one...for comparison I have also put a pic I took in similar condition from my HTC One M8 screen...
Everything else is working fine..the volume button is working great and no problem with back cover...but also sometimes I feel when pressing the multi tasking button there is a delay to show the app, would anyone know how to fix this (is this even a problem?).
Thanks!
Click to expand...
Click to collapse
A slight delay every so often when hitting the recent app button shouldn't be any indication of a major issue. Unless you are having major lag, I wouldn't worry about it. It's really hard to judge how bad light bleed is in real world use from pics. My Nexus 9 does have some visible light bleed during boot up while the screen back light is unrestricted, but during use it is not noticeable at all. Even when watching letter boxed movies. I'm sure it would probably look much worse than it is if I took a pic of it during boot up. Honestly, if the only time you can see it is during boot and it isn't giving you issues during use, I wouldn't bother returning or exchanging. This device really has a beautiful display and, although I'm sure there are a few people with really bad screens, I think the issue is being over exaggerated.
GibsonSGJ said:
A slight delay every so often when hitting the recent app button shouldn't be any indication of a major issue. Unless you are having major lag, I wouldn't worry about it. It's really hard to judge how bad light bleed is in real world use from pics. My Nexus 9 does have some visible light bleed during boot up while the screen back light is unrestricted, but during use it is not noticeable at all. Even when watching letter boxed movies. I'm sure it would probably look much worse than it is if I took a pic of it during boot up. Honestly, if the only time you can see it is during boot and it isn't giving you issues during use, I wouldn't bother returning or exchanging. This device really has a beautiful display and, although I'm sure there are a few people with really bad screens, I think the issue is being over exaggerated.
Click to expand...
Click to collapse
Thanks.
I agree, this is why I posted this here. However, the problem is there whenever there is something with a black screen, like when watching movies, I can't avoid looking at black stripes on the top and bottom and see the light bleed....which is kind of annoying.
But overall, the display is great, very warm colors and good contrast.
Also, regarding the delay..no I am not experiencing lags, but sometimes when i.e. I play the FiFa ultimate for 2hrs and then come out of the game it takes 1 second or so to home screen get loaded.
arminvm said:
Thanks.
I agree, this is why I posted this here. However, the problem is there whenever there is something with a black screen, like when watching movies, I can't avoid looking at black stripes on the top and bottom and see the light bleed....which is kind of annoying.
But overall, the display is great, very warm colors and good contrast.
Also, regarding the delay..no I am not experiencing lags, but sometimes when i.e. I play the FiFa ultimate for 2hrs and then come out of the game it takes 1 second or so to home screen get loaded.
Click to expand...
Click to collapse
I watch a lot of Netflix, etc in bed with the lights off when the wife is sleeping, so it would probably drive me a little crazy if the lightbleed was very noticeable under those conditions.
Taking a second to load the homescreen after two hours of gaming isn't anything to worry about. Some apps will do that, some won't from my experience.
I have one of the first Nexus 9's, a white 32gb. I'm very happy with the screen and have had no performance issues other than what we've come to expect from Android. The only (non)issue with mine si a slightly flush volume up button on the volume rocker. But it still clicks nicely and I've never considered returning mine.
I was playing with two demos at the local best buy the other day and the buttons on the white demo they had were horrible! But the Black demo had the most raised buttons I've ever seen. They were amazing, a made a very firm "click" when pressing them. But, when I went into the settings and started scrolling, the screen started to do this weird purple flickering thing, so what can you do?
As long as you are happy with yours, that's all that really matters.
A couple weeks ago i bought 2 nexus 9's from 2 different best buys. both were December builds. One looked like yours when it booted; it looked really bad IMO. My other one wasnt nearly as bad, there was some bleed in a few spots, mostly upper right, but there was no significant color shift. i returned the bad one. so, you can do better, but its all luck of the draw. depends if it's worth your effort and time and how noticeable it is in normal usage.
Turbo Brian said:
A couple weeks ago i bought 2 nexus 9's from 2 different best buys. both were December builds. One looked like yours when it booted; it looked really bad IMO. My other one wasnt nearly as bad, there was some bleed in a few spots, mostly upper right, but there was no significant color shift. i returned the bad one. so, you can do better, but its all luck of the draw. depends if it's worth your effort and time and how noticeable it is in normal usage.
Click to expand...
Click to collapse
During the past two days, after my work, I went to Best Buy store that I got my Nexus 9 from...the first day I opened 3 Nexus 9s all with HT4C serial numbers and 2 of them had awful light bleeds and the third one had bad volume buttons...I ended up with bringing the third one to see if I can deal with the buttons. However,the buttons were so bad and I also saw that this one also has the same color shift but small light bleeds...
Today I went back to BestBuy and asked them to change it again. They give me another HT4C and I checked it over there, the built quality and volume buttons are great and small light bleed...but when I got home I saw that this one still has the color shift problem...
I think all of the high res LCD panels have this problem, because I put my N9 beside my friends iPad mini 2 and surprisingly saw that the iPad has also exactly the same color shift on black screen in Max brightness...So, I think I should deal with it....
BTW, I also called google and they said some light bleed and color shift is normal and probably any replacement device I get is going to have these issues (they didn't call it a issue though and just said ..are going to be like that).
So my question is, could you please take a photo from you N9 in a black screen in Max brightness to I see how it looks?
Thanks.
arminvm said:
During the past two days, after my work, I went to Best Buy store that I got my Nexus 9 from...the first day I opened 3 Nexus 9s all with HT4C serial numbers and 2 of them had awful light bleeds and the third one had bad volume buttons...I ended up with bringing the third one to see if I can deal with the buttons. However,the buttons were so bad and I also saw that this one also has the same color shift but small light bleeds...
Today I went back to BestBuy and asked them to change it again. They give me another HT4C and I checked it over there, the built quality and volume buttons are great and small light bleed...but when I got home I saw that this one still has the color shift problem...
I think all of the high res LCD panels have this problem, because I put my N9 beside my friends iPad mini 2 and surprisingly saw that the iPad has also exactly the same color shift on black screen in Max brightness...So, I think I should deal with it....
BTW, I also called google and they said some light bleed and color shift is normal and probably any replacement device I get is going to have these issues (they didn't call it a issue though and just said ..are going to be like that).
So my question is, could you please take a photo from you N9 in a black screen in Max brightness to I see how it looks?
Thanks.
Click to expand...
Click to collapse
You're fretting over nothing. No one uses their device with a black screen with max brightness. Besides, it's an lcd screen, it will never be jet black in that condition.
Sent from my Nexus 9 using XDA Free mobile app
Here it is.
Turbo Brian said:
Here it is. View attachment 3241664
Click to expand...
Click to collapse
Thanks.
OK, here is how my story ended yesterday ?, during the past days I swiped 7 nexus 9 tablets from 2 different Best Buy stores! Sounds crazy? But all of them had problems...three of them as I posted here had severe LCD light bleed, the other one had volume bottun problem and two of them had soft back cover problem (!), that was so funny even the best buy costumer service couldn't believe the back panel could be like that when we opened the box!...anyways...finally O got one yesterday (the last one in their store, lol) and thank to god, it has min light bleed...volume buttons are OK and the back cover as far as I checked is fine...some part of the right top of it seem to be soft again but its negligible and since I want to put it in a case I will never notice that...fare enough I think for the money I paid and the fact that got sth that at least looks to be not full of faults...
Here is a photo from its screen, in max brightness...thanks again.
jd1639 said:
You're fretting over nothing. No one uses their device with a black screen with max brightness. Besides, it's an lcd screen, it will never be jet black in that condition.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I know and agree, but when sth has problem and you know that it should not be like that, then I think it is not fretting over nothing...I love nexus..and this is why I swiped 7 N9s to get one without these problems...thanks
When I first got my Nexus 9, I looked very carefully for the light bleeding as I heard it was really common on these devices. And to be quite fair, mine had a lot when you ramp up to max screens brightness (especially on the bottom left corner). But after several months of use, I hardly see it now as it's due to myself not always nitpicking at it. You will eventually grow accustomed to it so in the end, it'll definitely fade into the background of your device
Moomoomania said:
When I first got my Nexus 9, I looked very carefully for the light bleeding as I heard it was really common on these devices. And to be quite fair, mine had a lot when you ramp up to max screens brightness (especially on the bottom left corner). But after several months of use, I hardly see it now as it's due to myself not always nitpicking at it. You will eventually grow accustomed to it so in the end, it'll definitely fade into the background of your device
Click to expand...
Click to collapse
The first one I got from Amazon, a early build white 16gb had really bad bleed and the buttons were flush. They sent a replacement with a later build date and it has MUCH less bleed and great buttons. I was fortunate I assume.
I have one of the same models you have I bought from best buy yesterday. I'm really happy with mine. I have no perceivable bleed and the build quality is excellent. The back of the device has no flex. Its much better than the floor model in the store for sure.
Sent from my Nexus 6 using XDA Free mobile app