My first nexus 9 had terrible light bleed in locations where everybody else is having issues: along the top bar, bottom left corner, and some along the left side. It was horrible to the point that I returned it to amazon within two days and got a new one. This new one has light bleed in the same locations but about 40% less. It is still noticeable in a brightly lit room when I am using an app that does not have a black bar at the top (e.g. google play store).
So, should I RMA for a second time? Does their exist any nexus 9's without backlight bleed? I'm not sure if it's worth it to keep playing RMA roulette so I was hoping for some input.
Other options are to look at some of the other tablets, in particular the Nvidia Shield and perhaps the new nokia tablet that was announced. Or maybe even go back to the dark side and get the new iPad air, although I really prefer the front facing speakers on the nexus 9/shield.
I am a medical student so my use is primarily productivity but includes: 1. Studying (highlighting pdfs, etc), 2. Accessing patient data through PowerChart, and 3. Multimedia stuff (twitch streams, youtube, netflix, etc.). It's therefore useful for me to have a somewhat larger screen, but not so large as to not fit in my whitecoat pocket. I'm worried that something like the Shield would be a bit too small for my uses. For reference I can barely squeeze an iPad 3 in my white coat pocket.
Any advice?
This is what I do:
I will keep the tablet, as the bleeding is not terrible, and wait for two months or so (after christmas), until they improve their production quality, then I will RMA it in the hope of getting one nearly perfect tablet.
simmac said:
This is what I do:
I will keep the tablet, as the bleeding is not terrible, and wait for two months or so (after christmas), until they improve their production quality, then I will RMA it in the hope of getting one nearly perfect tablet.
Click to expand...
Click to collapse
But can you do that after having it for so long? What would you state as the reason for RMA?
Laz35 said:
But can you do that after having it for so long? What would you state as the reason for RMA?
Click to expand...
Click to collapse
In my country (Austria) this should work.
My reasons will most likely be the lightbleed, the bad to nearly not working NFC and the bad volume rocker.
simmac said:
In my country (Austria) this should work.
My reasons will most likely be the lightbleed, the bad to nearly not working NFC and the bad volume rocker.
Click to expand...
Click to collapse
I see. Im from Denmark myself and I imagine that the same rules apply here however in my order details it says within 15 days after delivery I can contact them if I have issues (bought it on google play). So this made me assume that they would question why I didnt raise the issue earlier. Maybe not. Hmmm
Is your NFC working fine?
If not, you can argue, that you haven't used NFC until this time.
However, here in Austria, (and probably in the whole EU), there is the "Gewährleistung" in addition to the warranty, which means, the seller has to prove that the issue wasn't there when you got it in the first 6 months after you received it.
But make a call to Google play and tell them your problem and my idea, I think, they might confirm that this is working.
And please tell us!
If I find time to call them, I will try that too.
Related
This GT-P7510 with me began to show some reddish display problem. Below is the 10-second video. The 1 minute video I have a problem uploading as of now, but working on it.
Code:
http://youtu.be/SG3A13qesWY
Once the redness takes over the screen (0:05 onwards), the tab will have reddish gradients especially visible when viewing videos, full screen colored pictures, or operating the camera, something like in 256 colors mode or less with red gradients. Its not seen on this short video, but can be seen on the next video still in the works of uploading.
Aside from that, the tab works perfectly normal. When in low brightness and used for everything else aside video, the issue is not much noticeable can it can be used just as any other normal fully working units.
Now my problem is I don't have warranty as unit came from abroad and after bringing the unit to local Samsung, I somehow feel that they don't want to spend time to think about the issue thru the way they talk with me. Looks like they have to improve their staff for customer service attitude but that's not the point of this post. Anyway, the proposal to me after having the unit with them for more than a week for assessment was to "replace the screen and camera". I did not have it repaired for the moment so I can think about it carefully and ask for recommendations.
I mean, hello. All works well aside from that reddish tint. I completely understand that all Galaxy Tab 10.1 are less than a year old and all warrantied so doing replacement will probably fix the problem and with least use of brains. I guess that's the protocol for all 10.1 units with any hardware issue as Samsung will cover the warranty.
However, didn't they think maybe something just need replace on the board, like perhaps just the CPU/GPU chip or somewhere similar? The screen is the most expensive part of the device and if that's the one need replacement then it already goes to the level of thinking of the thing is already in the borders of "beyond economical repair".
Also, where did the idea the camera needs replacement as well? I will do a testing of a video call and see if the other party will see me reddish and will update this post.
I've thought of several options:
1. Auction it off whilst being honest with the issue of course, letting the market dictate the price by starting a low bid.
2. Just use it (or have a toddler/kid play use it), live with the issue for the moment. I play with it also in terms of testing custom ROMs and curious of the upcoming ICS onto it. I can prefer not to use it as I have a competitor tablet as well.
3. Wait it out for this tab10.1 to go mainstream to the masses and mature, when many owns it more chances of parts coming along and 3rd party repair technicians that can do isolation and swap out parts with a worse unit (ie. broken screen).
4. Wait it out, then go back to Samsung which probably by then knows already how to use brains to isolate the issue and provide a knowledgeable recommendation as probably that time they handle out of warranty units. Also, hopefully by then whatever replacement part cost should have gone down.
As like all my other stuff, the thing is mint, screen protector on & back protected by TPU (whilst the back plastics are still there intact) even before it was used, boxes and all accessories are as new, the power adaptor still has its plastic skin on. That's why I am kind of "attached" to the unit, this is something that has no physical sign of use at all.
Any futher recommendations or other inputs on how to move forward with this?
Samsung concern
Hi,
Good day. I would like to ask your conctact information (email address and contcat number) in order to settle your concern. Kindly send to my personal email at [email protected].
Thank you,
Cris
Oye. First post at XDA. I bought the TP at Canada Computers on December 23rd. They give two weeks for return, so I have until Friday to return or exchange this thing. If you were me, would you return this tablet? Here are my issues:
- gps will briefly lock outdoors, but loses the lock quickly after subtle movements
- hdmi output has issues with my Sony Bravia TV - only plays through left channel (using dice player and games like riptide)
- one white (dead) pixel near bottom right corner
- very slight white bleed on bottom right with black screen
What do you think? Maybe others are grappling with the same question.
Cheers,
lukin
****ing_lukin said:
Oye. First post at XDA. I bought the TP at Canada Computers on December 23rd. They give two weeks for return, so I have until Friday to return or exchange this thing. If you were me, would you return this tablet? Here are my issues:
- gps will briefly lock outdoors, but loses the lock quickly after subtle movements
- hdmi output has issues with my Sony Bravia TV - only plays through left channel (using dice player and games like riptide)
- one white (dead) pixel near bottom right corner
- very slight white bleed on bottom right with black screen
What do you think? Maybe others are grappling with the same question.
Cheers,
lukin
Click to expand...
Click to collapse
the 1 single dead pixel did it for me
helllll yes
Yes, return it. The GPS issue is here to stay though. (Design flaw)
Sent from my SAMSUNG-SGH-I777 using xda premium
Pixel did it for me. I am on the fence about the hdmi. I think that will happen with all of them until a fix is issued. But i would return it for the pixel.
If it is white it isn't dead though is it? I think it may be stuck. Have you tried massaging it or tapping it? I know it sounds weird but have you tried? Like with your finger or pencil eraser with a micro fiber cloth or some other material between so as not to scratch the screen. There are a few tricks if you Google it.
yeah I think the HDMI thing will just need firmware updates to fix, so hopefully will get sorted out. the pixel though is over the line, get a replacement.
Just preordered it...Hoping they come in this week. Been kicking the TF101/no TF201 around? and the Iconia A500. My wife pre ordered the prime while i was out so....I'm waiting in cyberline. Can't wait. Any other issues you guys finding?
If anything relate to screen, i would return or exchange right away, hard to ignore if you look at it every day....
Simple answer: Exchange it.
Why? If you're unhappy now, imagine how you'll feel once your small time window closes and you are still unhappy!!
Good god man, do it while y'ee have the chance!!
Yep, I'd return it for the pixel.
Single stuck pixel huh? I have one stuck red and thought that best buy would not take it back. If its a reasonable expectation that no pixels be dead or stuck then perhaps I will exchange it (if best buy lets me).
Thanks for the feedback. I am going try the screen massage, maybe break out the sexy time oils. If no luck, it goes back and I join the replacement line. It is is our first tablet and I wanted to get the best product. The bugs are testing my patience a bit. I bet it come with the territory when buying a brand new product.
Thanks.
ModusPwnd said:
Single stuck pixel huh? I have one stuck red and thought that best buy would not take it back. If its a reasonable expectation that no pixels be dead or stuck then perhaps I will exchange it (if best buy lets me).
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Click to collapse
So you say BB Woudn't take it back within their 14-days return policy?
I am not sure, I am going to send mine back to Amazon for a refund once more become in stock. Then I will re order it, hopefully with not stuck pixel. I am trying different pixel fixers/unsticking tools from the app market. Hopefully they will do the trick, as there is little wrong with it now. I did the battery drain thing to fix the messed up touch screen (never was bricked, just had poor sensitivity in random spots).
****ing_lukin said:
***
nothing here
***
TL;DR
- one white (dead) pixel near bottom right corner
Click to expand...
Click to collapse
Fixed, and yes.
dead/stuck pixels are always a deal breaker.
justwonder said:
So you say BB Woudn't take it back within their 14-days return policy?
Click to expand...
Click to collapse
I didnt try because I thought you needed a few dead pixels to warrant return. I dont really know anything about Best Buy, I have never bought from them before.
I guess I will try to exchange it.
ModusPwnd said:
I didnt try because I thought you needed a few dead pixels to warrant return. I dont really know anything about Best Buy, I have never bought from them before.
I guess I will try to exchange it.
Click to expand...
Click to collapse
They will take it back for any reason, even buyer's remorse, for 14 days. 45 days if you are a silver reward member.
http://www.bestbuy.com/site/Help-To...cy/pcmcat204400050028.c?id=pcmcat204400050028
biggem001 said:
the 1 single dead pixel did it for me
helllll yes
Click to expand...
Click to collapse
Same here. I had a monitor I kept with a dead pixel and I regretted not returning it for 3 years. Thing bugged me to death, but at the time I didn't want to go 3 weeks without a monitor to return it. I say at least try to exchange it as you should never have to put up with a dead pixel.
The HDMI and GPS probably will continue. The GPS issue is known and the HDMI is probably a handshaking issue with the DRM. A lot of devices can have these issues whether its your TV's problem or the Prime would not be known. DRM should never be included in cabling which is why I hate HDMI.
Evo_Shift said:
They will take it back for any reason, even buyer's remorse, for 14 days. 45 days if you are a silver reward member.
Click to expand...
Click to collapse
I guess I was mostly thinking that getting one stuck pixel is normal and getting no stuck pixels was an unrealistic expectation.
Looks like I was wrong, so I will exchange and hopefully get one without a stuck pixel.
ModusPwnd said:
I guess I was mostly thinking that getting one stuck pixel is normal and getting no stuck pixels was an unrealistic expectation.
Looks like I was wrong, so I will exchange and hopefully get one without a stuck pixel.
Click to expand...
Click to collapse
I have 2 stuck pixels that I only see on a black background when looking real hard for it. I have never seen them any other way, so I dont plan on sending it back to newegg. If I had bought it locally and could get another to try before I had to return it, then I might feel different. The fact they are still difficult to get, and how hard it is for me to see it, I will keep it.
Here's an update on my headache about whether or not to return my TP. This will also discuss the GPS issue, so others might be interested.
I spoke to customer service today about the issue discussed above. This is their response to each:
1) GPS. They told me to download the firmware update and that would fix the issue. After updating there had been some improvement, but not enough. Basically the blue arrow in google maps bounced around my current location around 30 meters from where I am. For example, up the street, one street over, down the street, and even 10 kms away on the other end of the city. It never stayed fixed on my actual address.
At that point the supervisor suggested that it be sent to ASUS for repairs. This is where we got into a over the top semantic conversation. First of all, they wouldn't acknowledge that there has been problems with GPS for others or that they had posted any public response to the issues. Weird. They wouldn't acknowledge the aluminum case issue.
I told them I have two days left to return to the store and I want a guarantee that it will come back to me with GPS fixed. They said that any product that goes to the service centre will come back fixed. However, they don't know that the fix will be "up to the customers standard" for GPS. I said, okay, what is a reasonable standard for GPS functionality? That it can lock onto a couple satellites and not bounce around the screen like a pinball. He agreed this would be what he wanted from a GPS, but would not say that for certain this would be the end result of the recalibration. Then he began to talk about "environmental factors" that could impact the signal. I said, we've got blue sky and sun today, will it work on a day like today? He wouldn't guarantee that either.
2) HDMI output issue. He said it would be reported to quality control and that it may be fixed with a future update. No guarantee either.
3) Stuck white pixel. This issue seems to have gone away (awesome), but he said it would be fixed if sent for repairs.
I called Canada Computers to ask for some kind of an extension to their 14 day return policy, to have time to see what the repair does for GPS. They shot that down pretty quick. If I keep it past 14 days, there can be no return. They said I could return it and wait for another one, but there is no current stock or promise of when the next shipment arrives.
Two more questions for the forum to chew on:
1) Has anyone reported a fully functional GPS on this device. That they can drive in their car and the satellite remains locked? I have only seen videos that show it doesn't work - like the bloke who kept on calling it rubbish. If there are working GPS out there, then I'm more likely to roll the dice with the repair.
2) Will the Sony TV issue get fixed? I have read people that say it's a software issue and correctable; whereas others talked about DRM and that a fix isn't possible. I didn't actually understand the DRM piece entirely.
3) What quad core android tablets do we expect over the next couple months that will challenge the TP for top dog status? Maybe I can return and wait.
Thanks for reading.
I had some lightbleeding in my Prime so I went to besbuy today to exchange it for a new one. I was expecting they would have to ship it to me BUT THEY HAD ONE IN THE STORE!! lol. It was a customers that cancelled their in-store pickup. But, when I got home to check my screen it was WORSE! I mean the whole bottom half of the screen bad. So back off to BB to exchange it again
How much time have you returned it before you got a good screen.
my screen has been perfect but WI-fi and GPS are a whole other story
Here are mine:
1. Champagne: Perfect screen (seriously: perfect and awesome). Broken haptic feedback. Chemical stain on the back cover underneath the camera and LED flash. Wifi and GPS performance as usual.
2. Gray #1: Minor light bleed but screen otherwise good. Weak haptic feedback. Wifi and GPS performance as usual. Rattle near one of the dock connectors. Returned.
3. Gray #2: Terrible light bleed. Screen has a distinctly yellow cast. Weak haptic feedback (which I'm now inclined to think is normal). Wifi and GPS performance as usual.
I might be getting a Gray from the H.H. Gregg $399 deal, which if it's good will replace the Champagne unit (which itself will get returned to Abt).
I mention this only because asked, not to complain. I'll note the following as my other most recent early-adopter gadget purchase experiences:
1. HP Envy 14: went through three before I got a unit where everything worked. Lots of problems overall (loud fan whine, broken keyboard and keyboard backlighting, non-functional DVD drive).
2. Epic 4G: went through three before getting one where everything worked.
3. Motorola Photon: went through two. First one had wonky haptic feedback (seems to be a thing with me) and a loose battery cover that creaked like an old lady.
Bottom line: I'm not sure it's possible any more to buy a piece of technology anywhere near launch day and not have tons of problems. I don't care who you're buying from--Apple, HP, Dell, Samsung, ASUS, Motorola, et. al. Either wait a few months for the kinks to get worked out, or prepare to perform the buy-return shuffle.
wynand32 said:
Here are mine:
1. Champagne: Perfect screen (seriously: perfect and awesome). Broken haptic feedback. Chemical stain on the back cover underneath the camera and LED flash. Wifi and GPS performance as usual.
2. Gray #1: Minor light bleed but screen otherwise good. Weak haptic feedback. Wifi and GPS performance as usual. Rattle near one of the dock connectors. Returned.
3. Gray #2: Terrible light bleed. Screen has a distinctly yellow cast. Weak haptic feedback (which I'm now inclined to think is normal). Wifi and GPS performance as usual.
I might be getting a Gray from the H.H. Gregg $399 deal, which if it's good will replace the Champagne unit (which itself will get returned to Abt).
I mention this only because asked, not to complain. I'll note the following as my other most recent early-adopter gadget purchase experiences:
1. HP Envy 14: went through three before I got a unit where everything worked. Lots of problems overall (loud fan whine, broken keyboard and keyboard backlighting, non-functional DVD drive).
2. Epic 4G: went through three before getting one where everything worked.
3. Motorola Photon: went through two. First one had wonky haptic feedback (seems to be a thing with me) and a loose battery cover that creaked like an old lady.
Bottom line: I'm not sure it's possible any more to buy a piece of technology anywhere near launch day and not have tons of problems. I don't care who you're buying from--Apple, HP, Dell, Samsung, ASUS, Motorola, et. al. Either wait a few months for the kinks to get worked out, or prepare to perform the buy-return shuffle.
Click to expand...
Click to collapse
I really dont hope I have to go through that! Hopefully I will only need to return it one more time, but I heard of others returning it 3 or 4 times.
Also about the haptic feedback. My first one was weak but the new one seems way to powerful. MUCH more that my Acer Iconia and that has a powerful feedback.
monkey10120 said:
I really dont hope I have to go through that! Hopefully I will only need to return it one more time, but I heard of others returning it 3 or 4 times.
Also about the haptic feedback. My first one was weak but the new one seems way to powerful. MUCH more that my Acer Iconia and that has a powerful feedback.
Click to expand...
Click to collapse
Please don't be under the impression that this is anything close to a NORMAL experience. This is far and away the exception to the rule. The majority of people that don't have problems, don't constantly post about how many problems they don't have. You just don't hear from them. These are isolated instances where people have had multiple returns, the majority have tablets that perform exactly as expected (except for GPS).
monkey10120 said:
I really dont hope I have to go through that! Hopefully I will only need to return it one more time, but I heard of others returning it 3 or 4 times.
Also about the haptic feedback. My first one was weak but the new one seems way to powerful. MUCH more that my Acer Iconia and that has a powerful feedback.
Click to expand...
Click to collapse
Yah know, it's not the most important thing, haptic feedback. But I just want it to work. I'd love to get one with feedback that seemed TOO powerful vs. the three I've tried.
It's weird, but that's one of the things I wished my original Transformer had. So although I could happily keep the Champagne unit with it's pretty much non-functional feedback but pretty good everything else, I kind of want one where everything at least _works_.
I returned one.
It had a busted vibrator...just ticked like it was rubbing the back plate.
It also had two stuck pixels.
The second one has a minor screen defect. Looks like a pinpoint of light bleed in the lower left of my screen. Similar to a dead pixel but it is coming from behind the screen and only shows up on a white background. I'm keeping it since it is very minor.
None. I'm keeping mine
Sent from my ADR6425LVW using XDA Premium.
any tips on what i should do first?
amazon had them in stock shortly today and i ordered it overnight to be delivered tomorrow. insane that i can order something at 3pm friday and have it in my hands saturday amazon truly is awesome sometimes. was lucky enough to stop at best buy tonight they just got keyboard docks off the truck so i picked up one of those as well.
after weeks of using ICS on my touchpad i've craved a more enriching experience.
knives of ice said:
any tips on what i should do first?
Click to expand...
Click to collapse
First. Don't accept the package and wait for refund you will thank me later.
knives of ice said:
any tips on what i should do first?
amazon had them in stock shortly today and i ordered it overnight to be delivered tomorrow. insane that i can order something at 3pm friday and have it in my hands saturday amazon truly is awesome sometimes. was lucky enough to stop at best buy tonight they just got keyboard docks off the truck so i picked up one of those as well.
after weeks of using ICS on my touchpad i've craved a more enriching experience.
Click to expand...
Click to collapse
Ignore jd, he is a sourpuss. Enjoy it is what I recommend. Ensure the screen has no glaring defects, don't worry about small light bleeds on boot screen just ensure you can't see them during use. Mine has a couple small ones in lower left corner but you cannot see them at all during use, only on boot.
Other than that just use all features you will be using normally heavily in real world testing. If you notice an issue with something do some technical testing on said issue and see if there is something wrong. Other than that just enjoy using it, it's a fantastic device IMO despite its niggles. If any of them put you into a position where it is not usable to you return it before your window is up.
You WILL have lightbleed, it comes with this screen technology. There is a point where it is a non-factor though. It's up to you to decide where that point is. I recommend going into a dark room with your Prime off, then turning it on. While the screen is all black around the edges you will see a bit of light leaking around the edges. If more light is leaking through in one section make a mental note of where, maybe take pics.
Then take your tablet and use it. Definitely do all the things you bought it for, and do some things you didn't buy it for. Watch some movies for certain, maybe spend some time on YouTube. Keep half an eye on the area(s) that had questionable lightbleed in your dark room test. Is it noticeable? Is it distracting or detracting from what you're trying to do with the tablet?
If you bought the tablet for its GPS either refuse shipment or plan on spending an extra $100 on a Bluetooth GPS puck.
Install WiFi Analyzer. If you have more than one Android device install it on the other one as well. Compare the results side by side. Run Speed Test on both devices from the same place and as close to the same time as possible (but NOT simultaneously).
Leaving your WiFi on, put on your Bluetooth headset and listen to watch a movie, or play a game. How far out of sync is the sound with the picture? Is this acceptable to you? It seems to be software related, so may be fixed in a patch. May, might, maybe. Maybe not.
Obviously dead/stuck pixels you'll have to see for yourself. There's an app on the market that has fixed, or at least improved, that for some people.
Anything else? Post. Lots of people on here will help you troubleshoot it.
Remember, you have a one year warranty with Asus. Also remember (I'm sorry to have to add) that their RMA service is..... questionable. You can search this forum for horror stories yourself if you're so inclined.
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I suggest you to wait. As far as I know it's a matter of luck of getting a device with none of the known defects. Older and younger builds do have defects.
Sent from my Nexus 9
Although I brought my mine in December, I guess I got a crappy unit
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
Light bleed
Click to expand...
Click to collapse
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Terrible battery life ( Max of 5 hours SOC )
Click to expand...
Click to collapse
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
crappy buttons on the side
Click to expand...
Click to collapse
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
The back creaks slightly
Click to expand...
Click to collapse
So quit twisting it.
Is it worth returning or do you think I'll get the same issues again or maybe worse?
Click to expand...
Click to collapse
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
I did return it and got a decent unit
J
Sent from my Nexus 9 using XDA Free mobile app
doitright said:
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
So quit twisting it.
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
Click to expand...
Click to collapse
Are you ****ing kidding me here? Ya let's let ALL these issues go, so the NEXT tablet that comes out is an even bigger piece of **** with more problems because people like you let them get away with it.
Let me ask you this, should we accept ALL light bleed as OK no matter how bad, or is there a cutoff at some point where its no longer acceptable? Right off the bat I'll tell you youre wrong because they don't ALL do it. I just returned a nexus 9 that had next to 0 light bleed. I've never, not once in my life exchanged a device for any reason. Never. But im on my 4th nexus 9, 2 of which had almost no light bleed at all. My last ones screen flickered so bad and the speakers froze and cut in and out so much I couldn't deal with it anymore, which was number 2 nexus 9. Open the new one tonight in the parking lot and boot it. Horrendous lightbleed and volume buttons that were literally ****ing recessed into the frame. I don't know about you, but I'm not a god damn woman so I don't have fingernails to reach a recessed button, and I for damn sure ain't carrying around a ****ing paperclip to adjust the volume on a tablet. So I exchange it. Get nexus 9 #4. Buttons stick out of frame perfectly. Completely different from the one i just had in my hands. But that's not a quality control issue to you. I should have kept the one that had unpressable volume buttons so you won't have to pay more for your next tablet. Too ****ing bad buddy. I'll return EVERY single piece of **** I get, and GLADY pay more for the next version if I don't need a paper clip to adjust the volume, Dramamine for the constant screen flicker, and a speaker that actually plays sound.
Yes or no is this acceptable light bleed?
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
Click to expand...
Click to collapse
I've got the same thing. Plus, the microphone seems to have issues (sensitivity is so low, that it won't hear any "okay google" unless i really scream at it, for instance)! I would return it, but i am too afraid i might get an even worse unit.
Turns out HTC and Google really messed everything up with this one. I guess i was lucky to end up with a yellow-tinted Nexus 9 because, according to all people's reports, that might just be the best hardware version of it! With that in mind, I've never been so unsatisfied about a purchase before. I've always accepted some minor issues as i don't believe there are perfect devices, but i've never heard about so many different and major issues, especially for a tablet of this price. Not even to mention about the software issues, so far. This is just rediculous!
Huh ...
My new Sand model arrived with no issues out of the box ... excellent build quality, no issues with colors in the screen, and no bleeding backlight.
Where are y'all buying these things with all these issues?
I ordered mine directly off the play store.
I bought mine from Expansys (Europe). It's a pretty late batch (HTC4CC, which I think means December) therefore no back bending, no deep volume buttons and normal lightbleed for an LCD. But the fact that there are still issues and the quality of such an expensive tablet is questionable enough to make you stick with a yellowish screen, is really depressing. Anyway, I am really glad yours is perfect and I hope next batches manage to be as good as this tablet should be, but that doesn't change the fact that HTC and Google really dropped the ball on this one.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
doitright said:
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
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OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Im a member here to gain knowledge and help people when i can. I have enough devices to damn near fill a small bathtub, and theyre all the the same ones i bought day one never exchanged. In case you werent aware, most of us here are not ****ing retards and know lcds will have a SMALL amount of light bleed.. This is not a small amount, its an unacceptable amount. If You think I'm suddenly trying make **** up or make unwarranted complaints about a screen for no reason, you're flat out wrong.
For someone with the name doitright, you for damn sure aren't holding HTC to that standard.
So if take a picture of all my older tablets next to the nexus 9, they should all basically look the same then correct? By your logic they should all look similiar(according to you, this is a normal, acceptable amount that should be exhibited by all of my older tablets- including 2 nexus 7's) and the nexus 9 should look no worse than the rest correct? 100$ says they don't. Willing to put your money where your mouth is?
di11igaf said:
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
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No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
doitright said:
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
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Are you a ****ing moron? Let's try reading shall we?
1) I just said in the post you quoted I've NEVER in my life exchanged or returned any devices out of literally dozens. Obviously besides the nexus 9, but since you don't seem to fully read my previous comments in this thread I feel I need to point this out.
2) I haven't warrantied ONE nexus 9. I bought mine from best buy after launch and had until Jan 15 to exchange. So I did. If you actually READ my posts you'll see each one was returned for multiple issues, light bleed being at the back of my list of issues that concern me.
Would you keep a device that had speakers that didn't work? Yes or no? Would you keep a device that had volume buttons LITERALLY recessed inside the frame, making them completely unable to be pressed? Yes or no? Light bleed just happened to be another issue to top these major defects off.
So, since all these problems HAVE been noted in this thread, in fact I'm pretty sure they were in posts you quoted me on, you're telling me non-working speakers and unpressable buttons are both imaginary and within design specs?
Throw horrendous light bleed on top for icing on the cake.