My biggest fear of the G3's thin screen glass happened 12hrs after I received the phone. I didn't hardly even get to use the damn thing. Now I'm just sending it to LG for repair. Yes I could purchase the digitizer and do the repair myself but I honestly don't have the time.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
By the looks of the damage...does the little frame dent change everything when it comes to LG just replacing the screen itself? Or do you think they will charge for a refurbished?
huh, I would just be more careful.
MBCO said:
huh, I would just be more careful.
Click to expand...
Click to collapse
Just bad luck on my part. All that damage from a fall from about 2ft. I was talking on the phone with the wife and went to tie my shoe and the rest was history.
z3r0t0l0rEnCe said:
By the looks of the damage...does the little frame dent change everything when it comes to LG just replacing the screen itself? Or do you think they will charge for a refurbished?
Click to expand...
Click to collapse
They are going to send you what they have in Stock, I damaged my G3 in the rain, the week that it came out.
I paid the $150 deductible, and they sent me a brand new G3 in the box, through Asurion.
Could be refurbished, or it could be new, depending on what they have in stock at the moment.
I would recommend a TPU case, and tempered glass.
You can get both on ebay 2-3 day shipping for less than $20.
RG3 said:
They are going to send you what they have in Stock, I damaged my G3 in the rain, the week that it came out.
I paid the $150 deductible, and they sent me a brand new G3 in the box, through Asurion.
Could be refurbished, or it could be new, depending on what they have in stock at the moment.
I would recommend a TPU case, and tempered glass.
You can get both on ebay 2-3 day shipping for less than $20.
Click to expand...
Click to collapse
I'm actually sending it to the LG repair center in Fort Worth, TX. Same price you paid but direct for LG.
I had intended to get the case and tempered glass this friday when I got paid. Dumb luck just couldn't wait till then. lol
z3r0t0l0rEnCe said:
Just bad luck on my part. All that damage from a fall from about 2ft. I was talking on the phone with the wife and went to tie my shoe and the rest was history.
Click to expand...
Click to collapse
Yup, done that before. I somehow have cat like reflexes when I feel my phone is compromising gravity.
MBCO said:
Yup, done that before. I somehow have cat like reflexes when I feel my phone is compromising gravity.
Click to expand...
Click to collapse
Lol. I tried and all but dove on the damn ground to grab it but yeah...didn't work out.
These phones are slicker than the g2..
I got a cheap bump case as soon as I felt the back of this phone
Almost as though grip is the last thing these manufacturers want you to have. Think about it. We have octocore now. And still we have metal frame and plastic backs or soft grip backs with slippery ass metal frame. Makes no logical sense other than looks and money in damges are a sure business ...lol. Remember that time when most phones had that rubberized metal? Hmmmm. Lol
Sent from rotary technology Phone
z3r0t0l0rEnCe said:
My biggest fear of the G3's thin screen glass happened 12hrs after I received the phone. I didn't hardly even get to use the damn thing. Now I'm just sending it to LG for repair. Yes I could purchase the digitizer and do the repair myself but I honestly don't have the time.
By the looks of the damage...does the little frame dent change everything when it comes to LG just replacing the screen itself? Or do you think they will charge for a refurbished?
Click to expand...
Click to collapse
I would have cried.....
Texas501 said:
I would have cried.....
Click to expand...
Click to collapse
I was more pissed that I didn't listen to myself and get a damn case and glass screen protector. Just wish the damn glass wouldn't of shattered. I could of lived with a little dent in the frame but the whole thing going out just poured salt into the wound.
Yup, did the same. Fell 2 feet, exploded. My replacement is in an Otterbox
lol, i was afraid of this happening when the wife had hers hit the ground. she had it stuffed under her leg in the seat and when she got out, lol, yeah it went flying. luckily it just put a small ding in the frame. she was REAL lucky.
I wish that was all I got....ending up with both really hurt.
Consumers vote with their wallets for thin phone with thinner bezels. Unfortunately, that translates to more fragile phones, too.
z3r0t0l0rEnCe said:
I wish that was all I got....ending up with both really hurt.
Click to expand...
Click to collapse
yeah, she was extremely lucky..no money to replace/ fix it. but we have cases and the hard glass protectors in route and should see them by Christmas, as well as my replacement phone. (radio went dead, sprint tech said its a common thing. who knows, just glad my is being replaced.)
viperkota said:
yeah, she was extremely lucky..no money to replace/ fix it. but we have cases and the hard glass protectors in route and should see them by Christmas, as well as my replacement phone. (radio went dead, sprint tech said its a common thing. who knows, just glad my is being replaced.)
Click to expand...
Click to collapse
Common? I doubt it. I don't think I've read another post here, or on the other big Android forums, about the radios dying. I'm sure it happens, but I don't think it's common.
meyerweb said:
Common? I doubt it. I don't think I've read another post here, or on the other big Android forums, about the radios dying. I'm sure it happens, but I don't think it's common.
Click to expand...
Click to collapse
well he didnt say common to the lg g3, just common to LG. but who knows. how many that buy cell phones are actually on theses forums. heck, i use to be on here more and actually use to have post...but thats been about three years and no clue what happen to my post.
viperkota said:
well he didnt say common to the lg g3, just common to LG. but who knows. how many that buy cell phones are actually on theses forums. heck, i use to be on here more and actually use to have post...but thats been about three years and no clue what happen to my post.
Click to expand...
Click to collapse
Sure, most cell phone owners aren't on these forums. But many people do join when they have a problem. I actually think we see more problems on the forums than the population in general.
meyerweb said:
Sure, most cell phone owners aren't on these forums. But many people do join when they have a problem. I actually think we see more problems on the forums than the population in general.
Click to expand...
Click to collapse
lol, not the majority of the population i know. that what they use the carrier stores for. very few if any know about rooting...if they can do it from the play store..for the ones that understand it, thats as far as they go.
i started here a few years ago when i got my moto photon, i wanted it more me, but all i did was root, change themes, once changed boot logo and i think once changed the rom. as for my galaxy 10.1, its running a 4.4.4 ROM from nameless. the lg g3 is the first real smartphone for me, but my 2nd LG..lol, first one was in 03 and not even close to a smart phone and im here to learn more about it and to make it more me. this phone is actually worth it.
Related
Still have 15 days to return it. Can I say "Ehh its not for me", get my upgrade back, and use it at another sprint store? Or are there any better ideas than that? I want to do this before HTC comes out with another update. Thanks for reading
JoshuaAlba said:
Still have 15 days to return it. Can I say "Ehh its not for me", get my upgrade back, and use it at another sprint store? Or are there any better ideas than that? I want to do this before HTC comes out with another update. Thanks for reading
Click to expand...
Click to collapse
First pay the deductible then return it within 30 your 30 days
At my store phones need to be in like new condition to be eligible for returns or swaps. So good luck on that.
I dont support anyone scamming businesses.
Sent from my PG86100 using Tapatalk
It's just two little scratches, but to me its devestating. Especially on a gorgeous qHD screen.
Ha oh gosh, not another one of these...Be prepared for people to come out of the woodwork telling you how bad of a person you are..I don't give a damn, but I also try to think about karma and what not..
But to answer your question, yes. Don't go to the all-star Super sprint employee who looks like he/she will bust your balls..go when it is busy, and you can probably get away with returning it or getting it swapped for some other B.S issue you can make up. Such as software or random reboots, and hope they do not notice. If they do notice, worse they will do is turn you away and say we can't take it back, and in that case just use your phone insurance if you have any.
dtblair24 said:
Ha oh gosh, not another one of these...Be prepared for people to come out of the woodwork telling you how bad of a person you are..I don't give a damn, but I also try to think about karma and what not..
But to answer your question, yes. Don't go to the all-star Super sprint employee who looks like he/she will bust your balls..go when it is busy, and you can probably get away with returning it or getting it swapped for some other B.S issue you can make up. Such as software or random reboots, and hope they do not notice. If they do notice, worse they will do is turn you away and say we can't take it back, and in that case just use your phone insurance if you have any.
Click to expand...
Click to collapse
Actually sometimes I do have problems with the phone itself, once in a while since i listen to my music with it, the screen would go ape**** and start making calls on its own, going to the app drawer, tracks keep skipping on it's own, etc
Last week I was reading threads about how we don't need screen protectors. This week im reading threads about scratched screens from lighters and whatnot.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
phatmanxxl said:
Last week I was reading threads about how we don't need screen protectors. This week im reading threads about scratched screens from lighters and whatnot.
Click to expand...
Click to collapse
When I had my Evo 4G, I had it for a whole year with out a screen protector. And it was still perfect til I dropped it flat on the screen.....
JoshuaAlba said:
It's just two little scratches, but to me its devestating. Especially on a gorgeous qHD screen.
Click to expand...
Click to collapse
I gotta ask, if scratches are that devastating to you, why weren't you using a screen protector in the first place? A quality screen protector doesn't detract from the screen's beauty, scratches do.
My car has a couple scratches on it. I wonder if the dealer will take it back...
Where does personally responsibility begin? With or without a screen protector, how long do you think your going to keep the scratch & dent gods at bay? You will replace this phone in 1 year or less; is it such an inconvenience now that you would potentially "sell your soul" and do something dishonest?
By the way, I have (2) scratches on my 3D and have no intentions of replacing it. It still works perfectly fine albeit a few hiccups from time to time. Nothing that I dont expect from a device of this type...
JoshuaAlba said:
When I had my Evo 4G, I had it for a whole year with out a screen protector. And it was still perfect til I dropped it flat on the screen.....
Click to expand...
Click to collapse
I bought the Otter cell phone case which comes with the screen protected and so far I've dropped my phone 3 times accidentally put it in the same pocket as my keys. Open it up to do a little clean up from the dust and the thing looks like I bought it the same day.
It maybe bulky but I know when It is time for me to upgrade I'll get full value for this hotness at radio shack.
When you think of this stuff, you shouldn't tell everyone. Just get some buffer and buff it out. You openly admitted to causing the scratches. If you had a child and he fell on his head... would you return it to your baby momma's vagina and ask for a refund to impregnate another women?
xweaponx said:
My car has a couple scratches on it. I wonder if the dealer will take it back...
Where does personally responsibility begin? With or without a screen protector, how long do you think your going to keep the scratch & dent gods at bay? You will replace this phone in 1 year or less; is it such an inconvenience now that you would potentially "sell your soul" and do something dishonest?
By the way, I have (2) scratches on my 3D and have no intentions of replacing it. It still works perfectly fine albeit a few hiccups from time to time. Nothing that I dont expect from a device of this type...
Click to expand...
Click to collapse
When I got my hero, I put it in a case with a built in screen protector for about 4 months, then someone gave me an otterbox defender where it stayed for 1 year and 4 months. When I swapped out my Hero they told me that they had never seen a screen that was that old, look that beautiful.
It's not too hard to take care of the things you own. I don't necessarily think about karma or anything, but I just know how I want to be dealt with and try to not be a hypocrite by doing the opposite to others. This is why I didn't sell it on Craigslist. The battery was crapping out and I don't think I could have gotten any more from a person on CL than I was offered by Best Buy if I was completely honest with the buyer.
I was just asking for ideas to help, people. No need for "If you dropped a baby, blah blah blah. I'm a douchebag". I get it. I rarely do dumb **** like this, and the scratches piss me off. Anyways, I'll just see if I can get used to it for the next couple of days. If not, I'll probably return it and try to get another one. Thanks for replying.
JoshuaAlba said:
I was just asking for ideas to help, people. No need for "If you dropped a baby, blah blah blah. I'm a douchebag". I get it. I rarely do dumb **** like this, and the scratches piss me off. Anyways, I'll just see if I can get used to it for the next couple of days. If not, I'll probably return it and try to get another one. Thanks for replying.
Click to expand...
Click to collapse
hmm just return it.. they rip us off sometimes too with the refurbished phones...sure..its for the ecosystem uh huh...
JoshuaAlba said:
Actually sometimes I do have problems with the phone itself, once in a while since i listen to my music with it, the screen would go ape**** and start making calls on its own, going to the app drawer, tracks keep skipping on it's own, etc
Click to expand...
Click to collapse
That's probably your headphones doing that. I had the same problem with 1 pair. They would randomly skip songs in Pandora, make calls, and basically lock up the phone. These were just plain headphones...no mic, etc. I ordered some newer ones with a mic and they've worked find (plus my old ipod ones would work ok as well).
There's plenty of people that screw over Sprint (getting 'work' discounts when you really shouldn't, using insurance to upgrade phones..hello TP2 for 'broken' TP1, etc.). You certainly wouldn't be the first nor the last .
I think the problem is that Sprint won't fix it for a small fee.
Oh wait they used to do that and suddenly stopped. I guess you should just return the whole thing then.
magicalan said:
hmm just return it.. they rip us off sometimes too with the refurbished phones...sure..its for the ecosystem uh huh...
Click to expand...
Click to collapse
This may be true. However it is still not justification...
And yes, I am a boyscout...
Quote for the day: If you truly want honesty, don't ask questions you don't really want the answer to" Proverbs
Then people wonder why the Techs and Store Reps are a-holes. It's dealing with people like this everyday when its there own fault.
oh my god i scratched the **** out of my screen on my phone is there anywhere i can get a new screen to fix it myself or take it somewhere the phone is hideous with this big scratch!! i dropped my phone and slid across the floor face down with a tiny rock under it im pissed!!!
Pics or it didn't happen trololol. But that sucks man
Sent from my aokp_tenderloin using xda premium
snowman122 said:
oh my god i scratched the **** out of my screen on my phone is there anywhere i can get a new screen to fix it myself or take it somewhere the phone is hideous with this big scratch!! i dropped my phone and slid across the floor face down with a tiny rock under it im pissed!!!
Click to expand...
Click to collapse
Check this website out, replacement screen for 39.99. much cheaper than taking it somewhere to be fixed.http://www.repairsuniverse.com/htc-rezound-touch-screen-digitizer-replacement.html
hardfallen87 said:
Check this website out, replacement screen for 39.99. much cheaper than taking it somewhere to be fixed.http://www.repairsuniverse.com/htc-rezound-touch-screen-digitizer-replacement.html
Click to expand...
Click to collapse
omg thank you man you are a lifesaver literally my phone is just ugh and can i just take this part somewhere and they can put it on!
Only one word can express my feelings about this... FAIL! Hell I throw a picture in too... One fp for not using a protector, another fp for dropping your phone, AND one for making this thread.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
zetsumeikuro said:
Only one word can express my feelings about this... FAIL! Hell I throw a picture in too... One fp for not using a protector, another fp for dropping your phone, AND one for making this thread.
Click to expand...
Click to collapse
lol! i had a reallook on it a week ago but took it off as it felt to rubbery for me shouldve kept in on oh well ill just buy this digitizer and go get a screen protector from verizon
snowman122 said:
omg thank you man you are a lifesaver literally my phone is just ugh and can i just take this part somewhere and they can put it on!
Click to expand...
Click to collapse
You can save even more money by replacing it yourself which is actually not too difficult. Here is a good guide on how to do it. Glad i could help. http://forum.xda-developers.com/showthread.php?t=1592773&highlight=repair
Also here is the guide directly from their website, includes video. http://www.repairsuniverse.com/htc-rezound-screen-repair-take-apart.html
hardfallen87 said:
You can save even more money by replacing it yourself which is actually not too difficult. Here is a good guide on how to do it. Glad i could help. http://forum.xda-developers.com/showthread.php?t=1592773&highlight=repair
Also here is the guide directly from their website, includes video. http://www.repairsuniverse.com/htc-rezound-screen-repair-take-apart.html
Click to expand...
Click to collapse
man looks hard i think id rather take it somewhere just to make sure but i am buying the screen on that website i used to have a droid incredible with a cracked screen and took it somewhere and they replaced my screen with a generic brand so i am taking an original one you can believe that!! thanks man!
Its not hard, i just did it today. My screen was cracked, took about 30 mins
Sent from my WabiSabiGeek'd out Transformer Prime using the Interweb
GunnerOnASpooky said:
Its not hard, i just did it today. My screen was cracked, took about 30 mins
Sent from my WabiSabiGeek'd out Transformer Prime using the Interweb
Click to expand...
Click to collapse
maybe ill do it myself just a little worried that im going to mess something up!
Do you have insurance? Best $7 a month spent period. Asurion has given me brand new devices in retail boxing as a warranty exchange. Plus you get free overnight shipping for warranty devices through Verizon.
snowman122 said:
maybe ill do it myself just a little worried that im going to mess something up!
Click to expand...
Click to collapse
There'sa a YouTube video that walks you through the whole process, you need need some torx bits/screwdrivers though, i got a set for like $6 off amazon when i ordered the digitizer
Sent from my WabiSabiGeek'd out Transformer Prime using the Interweb
zetsumeikuro said:
Do you have insurance? Best $7 a month spent period. Asurion has given me brand new devices in retail boxing as a warranty exchange. Plus you get free overnight shipping for warranty devices through Verizon.
Click to expand...
Click to collapse
And a new pair of headphones!
zetsumeikuro said:
Do you have insurance? Best $7 a month spent period. Asurion has given me brand new devices in retail boxing as a warranty exchange. Plus you get free overnight shipping for warranty devices through Verizon.
Click to expand...
Click to collapse
Yes I already took it and I'm not paying 100 dollars for a big ass scratch lol I mean come on I paid retail for this phone just so I can get the incredible 4g with my contract
GunnerOnASpooky said:
There'sa a YouTube video that walks you through the whole process, you need need some torx bits/screwdrivers though, i got a set for like $6 off amazon when i ordered the digitizer
Sent from my WabiSabiGeek'd out Transformer Prime using the Interweb
Click to expand...
Click to collapse
Yes I seen it I am just going to keep watching before I do it so I won't mess up
Sent from my ADR6425LVW using XDA
LOL
Sent from my Rezound
ericsignals said:
LOL
Sent from my Rezound
Click to expand...
Click to collapse
LOLOLOL made my day never seen that before! LOL
Don't know if you've already replaced the screen/taken it in... This stuff works pretty well, Don't know if it will work on really deep scratches, though.
http://forum.xda-developers.com/showthread.php?t=1449275
Just stating another option, hope it helps!
I've broken my digitizer twice before. Once for being an idiot and the second time for not being careful. Lol. Regardless its not very difficult. The problem you will probably have is if they don't include any kind of adhesive to hold the digitizer down. If it doesn't come with any pm me and I can help you find what you need. Or you will also not like all the dirt and lint that will get up under your screen, lol.
Sent from my ADR6425LVW using xda premium
killahrey said:
I've broken my digitizer twice before. Once for being an idiot and the second time for not being careful. Lol. Regardless its not very difficult. The problem you will probably have is if they don't include any kind of adhesive to hold the digitizer down. If it doesn't come with any pm me and I can help you find what you need. Or you will also not like all the dirt and lint that will get up under your screen, lol.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
See that's why I'm taking mine somewhere to do it I bought the digitizer so the place I take it to won't install a generic one like my incredible plus in case they mess up at least I know they can replace it!
Sent from my ADR6425LVW using XDA
Throw rocks at me.......
ROTFL, I'm still chuckling over that one...........
I dropped the phone and then..... Everything works fine. Anyone has done the glass replacement?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Did the same thing to my phone
The only difference is that it's the top corner only with a few cracks going down and across the screen.
Haven't found any glass replacement. Sadly with all the looking I've done, the only solution seems to be replacement of the entire front display. Most prices I've seen on eBay and the like were $250+, but I think Samsung will do a warranty repair for $200, not sure as I've not called them myself.
I am going to fix a friend's note and I found out you cannot just pull off the gorilla (panty) glass. You have to replace the LCD and digitzer as a complete unit. There are YouTube videos showing the steps.
I am curious as to what the lower left icon opens :silly:
ranick01 said:
I am curious as to what the lower left icon opens :silly:
Click to expand...
Click to collapse
Hahah, That's my own app. I wrote it for fun .
Anyway i just bought a $30 screen glass from Ebay. Hopefully i'll find a way to "snap" it in
R. I. P.
Sent from the Noteorious BIG 5.3 " Bell Canada
sweetboy02125 said:
Hahah, That's my own app. I wrote it for fun .
Anyway i just bought a $30 screen glass from Ebay. Hopefully i'll find a way to "snap" it in
Click to expand...
Click to collapse
The glass is $10 at many sites. It is held in place with glue that can only be loosened with infrared. Good luck.
hope this helps
http://forum.xda-developers.com/showthread.php?t=1487716
You are probably looking at $265 for the digitizer/glass combo. It's a simple repair, but the glass isn't cheap. I'd almost venture to say your best bet is to start hunting around Craigslist and sell your old one for parts. I'm sure someone somewhere has water damaged their phone and needs a new main board.
sweetboy02125 said:
I dropped the phone and then..... Everything works fine. Anyone has done the glass replacement?
Click to expand...
Click to collapse
Samsung repaired mine for $197.01. Free shipping to and from Plano, TX. Just like new. I now have a Otterbox defender case and like the case a lot.
Sent from my SAMSUNG-SGH-I717 using XDA
urs is not even that bad compare to mine i bought mine broken for 200 from a friend and i am going to use Zagg insurance to replace the screen n bezel
sweetboy02125 said:
I dropped the phone and then..... Everything works fine. Anyone has done the glass replacement?
Click to expand...
Click to collapse
Sorry to hear about the damage bro but....Dude, no case? Anybody carrying their note around naked is asking for trouble. Cases are cheap, compared to the repair/replacement costs of the Note's s screen.
I have repaired many, many iphones from broken glass to all out dead. Done some Android work as well. One thing I notice is that the replacement screens on most phones either look cheap, feel cheap, are prone to horrible finger printing, digitizers work but only so so, etc.
I busted my hump and found a Defender for mine locally for 30 bux! Repair cost is way too high and I guarantee that the only repair that will feel and work like a Note should, will be factory refurb.
There is no sense in carrying a caseless Note. Trust me, if you break it and have repaired, it will never be the same, unless you can prove the parts that you use are OEM. Another thing to watch is that some of the OEM parts you may find actually turn out to be parts that Samsung themselves rejected for reasons unknown. You will find those reasons out once you put them to use.
Make sure that your source is trusted, or sell your phone on ebay for parts, add a couple hundo's and get fresh unit. Save yourself teh wasted cash, effort and overall PIA!!!! It won't be worth it.
Guess I'm going to put my note back in its case.
PaulF8080 said:
Samsung repaired mine for $197.01. Free shipping to and from Plano, TX. Just like new. I now have a Otterbox defender case and like the case a lot.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Did they send you a different phone or did they replace the glass on the one you sent them?
I dropped mine couple weeks ago and i've been waiting for a solution. Just got the galaxy s3 so deciding if I should get it fixed before selling or just sell it as is.
sgvnut said:
Did they send you a different phone or did they replace the glass on the one you sent them?
I dropped mine couple weeks ago and i've been waiting for a solution. Just got the galaxy s3 so deciding if I should get it fixed before selling or just sell it as is.
Click to expand...
Click to collapse
It was the same phone (the nick on corner was still there).
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Odin back to stock.
Pretty sure that will fix it.
skyyrocket said:
urs is not even that bad compare to mine i bought mine broken for 200 from a friend and i am going to use Zagg insurance to replace the screen n bezel
Click to expand...
Click to collapse
Wait..Zagg can pay for you to get a new screen and bezel?
Sent from my SGH-I717M using xda premium
PaulF8080 said:
Samsung repaired mine for $197.01. Free shipping to and from Plano, TX. Just like new. I now have a Otterbox defender case and like the case a lot.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Agreed on the defender. I dropped mine from about waist height while inside of the Defender and everything was good (no hairline cracks, nothing) and even the case didnt split open.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Sarius24 said:
Wait..Zagg can pay for you to get a new screen and bezel?
Click to expand...
Click to collapse
Both Samsung and AT&T said their warranty does not cover broken glass.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
So, I have a dead phone wth a cracked screen. Was running what is in my sig. No CWM.
NO INSURANCE.
It happened on my way to work, I suspect the battery was drained. I thought it was charging in the car but the charger was loose from the car adapter and I can't see it easily because of the way my car is made. So it rebooted itself - which it always did periodically - when I parked so I put it in my purse as I walked to my office. When I pulled it out it was stuck on the boot animation screen. So I pulled the battery and rebooted. It got to the HTC white screen and I think that's as far as it got then it died.
Have tried all the various battery pull / plug in / adb / power+vol down orders and nothing gets it going. There is absolutely no orange light showing up at all when it gets plugged in. I left it plugged into the wall overnight and still nothing.
Took battery to Verizon, they got it charging in another phone and said it read around 40-50% charged. (I had left the phone plugged in several hours at work to see if eventually something would happen.) So I don't think it's the battery since I'm pretty certain it was dead and now has a charge. Don't know if it was able to charge through my phone or not, but I doubt it was charged that high when all this happened and I'm sure it didn't get charged that much in the Verizon employee's phone.
Ordered a battery + charger from Amazon. Got the battery and tried that but no go. I don't know if the battery has any charge or not. When I get the charger I'm going to attempt to charge both batteries to 100% and hopefully one of them works. I've read several posts here about how it seems to be a matter of voodoo. Several people with the same symptoms just popped in a different battery and then it was fine.
So...
OPTION 1 - This all happened Monday, Aug. 6. Does anyone think there is any chance that if I show that I had the cracked screen before that and my phone was working fine that I can get a warranty replacement? I would think that they will blame it on my dropping it and will not give it to me but I'm wondering if anyone has been in this situation before. As of now I have not let Verizon know that my screen is cracked.
OPTION 2 - My other alternative was to fix the screen then try for the replacement and blame the ICS update. However, in the repair thread there is mention of little tabs that are not on the replacement and that the capacitive button lights are messed up because of that. So I don't think that will fly.
OPTION 3 - Buy a phone from someone. I found a listing claiming they can get Rezounds for $100 even if you're not eligible for an upgrade yet, that they can "get one". Is this most likely a scam? If not, I'll just go this route since I can also add insurance this time.
Also, if I did somehow manage to get a warranty replacement, does anyone know if I can then get insurance on that phone?
TIA for any advice.
:crying:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
verizon is pretty strict on insurance. If you don't add it when you first get a new phone, they usually won't let you add it. You can always try online and see what happens.
I doubt they will warranty your phone with a cracked screen. They will send you a phone, but you will be charged on your account.
As far as the 100 dollar rezound, that sounds too good to be true.
i, and the other employees at my store, will not even waste our time trying to warranty a phone with any crack in the screen, even if there's a good explanation for it. you can warranty it if you want, but you'll see a $300 charge on your next bill because of that crack. no physical damage would ever be covered unfortunately, even if you have a really good story
Even if you can prove the crack was there before the issue it won't matter. The crack supersedes any other issue.
Sent from my EVO using xda premium
jayochs said:
i, and the other employees at my store, will not even waste our time trying to warranty a phone with any crack in the screen, even if there's a good explanation for it. you can warranty it if you want, but you'll see a $300 charge on your next bill because of that crack. no physical damage would ever be covered unfortunately, even if you have a really good story
Click to expand...
Click to collapse
if its only 300 to get a refurb, might be worth it depending on what you can find locally...
nrfitchett4 said:
if its only 300 to get a refurb, might be worth it depending on what you can find locally...
Click to expand...
Click to collapse
i've seen rezounds around $200 on craigslist here
jayochs said:
i, and the other employees at my store, will not even waste our time trying to warranty a phone with any crack in the screen, even if there's a good explanation for it. you can warranty it if you want, but you'll see a $300 charge on your next bill because of that crack. no physical damage would ever be covered unfortunately, even if you have a really good story
Click to expand...
Click to collapse
Hm. really only $300? I thought if I did it through them it would be $600+. Maybe I'll just do that considering I got the phone for 1 penny initially.
But I do have some GREAT stories!!! Didn't you notice my text?
If buying off Craig's List, how do I check the ESN or whatever... I don't know what it's called.
What else does one look for? I can check the unlock/relock... what if they did the s-off trick, would they be able to relock it without me being able to tell? I think I remember reading that that's possible after s-off.
I might rather just spend $300 for the peace of mind. jayochs... if I did that through Verizon, since it's now a new phone for me can I add insurance on it? Or will they not care or worse, consider me a high insurance risk and blacklist me?!?! =:0
call and double check.....usually it's $300 but maybe that's only for basic phones.
and i don't think they'll let you add it
Man if you going to pay 300 for a rezound look around a little bit and check for cheaper on here or craiglist.
blestsol said:
Man if you going to pay 300 for a rezound look around a little bit and check for cheaper on here or craiglist.
Click to expand...
Click to collapse
What other phones should I consider? I picked the Rezound over the Nexus. Since I've had it I don't know what other phones have come out. I really like the Rezound though, except for the fact that it no longer works. heh.
feralicious said:
What other phones should I consider? I picked the Rezound over the Nexus. Since I've had it I don't know what other phones have come out. I really like the Rezound though, except for the fact that it no longer works. heh.
Click to expand...
Click to collapse
craigslist. like i said, i've seen em for like 200
too bad you dont live in NJ, here's a rooted one for 185
http://jerseyshore.craigslist.org/mob/3185573774.html
jayochs said:
craigslist. like i said, i've seen em for like 200
too bad you dont live in NJ, here's a rooted one for 185
http://jerseyshore.craigslist.org/mob/3185573774.html
Click to expand...
Click to collapse
Yeah, I've checked the L.A. CL for Rezounds, anywhere from $100 (possible scam) to $250.. But bledstol (sp?) made it sound like he didn't think the Rezound in particular was worth it so just wanted to know what he thought was. iirc though, he went to a Nexus which I def do not want.
Rezound is still a top phone. Maybe the razr maxx if you need battery life. I doubt you could find the new incredible lte for a decent price.
Sent from my ADR6425LVW using Tapatalk 2
feralicious said:
What other phones should I consider? I picked the Rezound over the Nexus. Since I've had it I don't know what other phones have come out. I really like the Rezound though, except for the fact that it no longer works. heh.
Click to expand...
Click to collapse
Razor maxx or add some money and grab a gs3 to mess around with. Imo.
Sent from my ADR6425LVW using xda premium
Could always try to call in and try to add insurance. Say that you bought it off Amazon and added insurance at the check out and you thought it was on your account. Playing dumb can get things done haha. If they do let you add insurance to your line, hit up Asurion and pay the deductible, get your phone and you're g2g. I know Asurion isn't as good as protect cell, but this could be one of your best options.
The video mentions that you can glue the tabs onto the digitizer. I'm not familiar with the part but if it's not that expensive perhaps you can go this direction. Since you need it perfect perhaps make a template with a dremel(if you can borrow one from someone) and a piece of aluminum?
Thought this might be interesting for some to see how a Square trade accident coverage situation goes. I will update the thread as new events occur. If this isn't kosher to some, please delete. I searched the forums hoping to find a similar thread but found nothing.
I accidentally dropped my phone in my basement Sunday the 19th and filled out a claim form online on the 20th at approximately 12:30 pm central time. I was asked if I preferred to be mailed a refurbished phone of same or similar specs but since I use my phone for work I chose repair mainly in hopes that they can fix it and I won't have to go through hassles of installing a tibu backup. If for some reason they opt not to repair it figure it'd be nice to start fresh with a new Note. I entered my credit card information to be charged the $99 deductible to begin the process.
After filing the claim you are given information that they will contact you within 1-2 business days from submitting. Currently I have not been contacted after 1.5 business days have gone by (full day today, half the day before). They state to call them if I am not contacted in this time but after 15 minutes of being on hold I figure I can waste time doing that tomorrow when a full 2 days are up. The current status online is that an agent is being assigned to my case.
About the phone: It fell about two feet from my couch to the basement cement floor and cracked the lcd diagonally across. There is a chip in the top right corner of the ceramic and dents in the metal around it. It was housed in an elago case which I now regret as it protected nothing. Phone is still functional and has been backed up for when I am able to send it in.
Well that was quick. Moments after posting I received an email with the prepaid next day air UPS label to send it to their depot in LA. What I am hoping is that if they choose to repair the lcd that the chipped corner will be addressed as well as it snags my shirt. Fingers crossed.
Definitely interested to see how this works out for you. Wish you nothing but the best. Good luck.
Ya i would love updates on this too. I have so many warrantees through them but have never had to use it yet.
I always read about how people bust their phone so easily and it baffles me that I've never broken a screen yet. I had my iPhone 4 in my lap sitting in a van and got out forgetting it was their and it fell off my lap face down onto concrete and no scratches to the screen. I had my Note in my hand and accidentally hit my hand on a car door when I was getting out and it bounced onto the concrete below, face down. Got a couple chips on the bezel but that's about it. But yours busted falling two feet off the couch. So weird....
Sent from my SAMSUNG-SGH-I717 using xda premium
tmb993 said:
I always read about how people bust their phone so easily and it baffles me that I've never broken a screen yet. I had my iPhone 4 in my lap sitting in a van and got out forgetting it was their and it fell off my lap face down onto concrete and no scratches to the screen. I had my Note in my hand and accidentally hit my hand on a car door when I was getting out and it bounced onto the concrete below, face down. Got a couple chips on the bezel but that's about it. But yours busted falling two feet off the couch. So weird....
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
What was weird was I expected it not to be broken. It's definitely not the first time it's slipped out of my hands, but it's been a trooper and kept in tact until the short drop.
Anywho...
Got bored and google searched the place they are having me mail it to. It's these guys: http://www.cfrepaircenter.com
Some spotty reviews online, so fingers crossed. Wouldn't be too happy to spend $100 + original cost of the warranty to get a shoddy repair. I'm going to add a note about the broken ceramic and jacked up metal portion in hopes that it is addressed. I'll post pictures tomorrow to show a before and after.
It depends a lot on how the phone falls. The corners of an LCD screen tend to be weak spots, so it can often crack if it lands on a corner which sounds like was the case here.
With this phone the LCD, front glass, and bezel (the silver band) are one unit. So a cracked glass = entire front replaced. The part costs about $200.
rangercaptain said:
With this phone the LCD, front glass, and bezel (the silver band) are one unit. So a cracked glass = entire front replaced. The part costs about $200.
Click to expand...
Click to collapse
That's good to hear. Would be disappointing to have a marred up corner after the service.
Here are the pics:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
There are a lot of little hairline cracks in the LCD as well that don't show too well. Using a Captivate right now and even with CM10 Jelly Bean, I know I'm going to be missing the Note immediately. Off it goes in the morning!
Is that after putting your note back to stock?
You could sneeze on this bezel and it dents it is weak....its unbelievable I am on my third and the bezel has had issues on all three after one minor drop each...the things soft like cookie dough
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Eric-1987 said:
Is that after putting your note back to stock?
Click to expand...
Click to collapse
I haven't bothered doing more than rooting and unlocking it for travel. I need my phone 24/7 for work, and stock hasn't bothered me one bit (ICS or GB) on this. The phone is encrypted, if security was the question.
The finale!
Well, I got my phone back today. Looks terrific. I'll post pics later if needed, but if you know what a new Note looks like, that's what it looks like. Even arrived with the annoying little stickers that came on the bezel. Looks like they even replaced the plastic battery cover.
One minor thing is the phone was returned reset to factory due to my refusal to give up the encryption password. It's not a big deal as I ran a backup, just thought I'd mention it. I understand they needed to do QC before calling it fixed.
Have a new Otterbox Commuter case on the way tomorrow!
Decent service, fast turnaround, and pretty impressed all around. A tad bit expensive at $100 deductible but considering the cost without accident insurance and having to install the LCD myself, this was well worth it.
Thanks for sharing!
Sent from my SAMSUNG-SGH-I717 using xda premium
Awesome thanks for the updates
I just purchased a note and was thinking about whether to get this or not for it. This was great, maybe I will get one now. Glad to hear everything worked out for you.
Sent from my SGH-I897 using xda app-developers app