Hi, I bought my Gear S in the states while I was visiting for 2 months. I wanted a Gear S to play with before I brought it back to Switzerland. T-mobile would only sell it to me if it was activated with T-mobile. I paid for the activation as he told me I could unlock it when I got back here. I had all kinds of trouble getting an unlock code from them. They told me that all I had to do was put in the new SIM and enter the code (8 digits) which I did (although the input space said..."lock code"). It still doesn't recognize the swisscom network. Did I just lock it again to T-mobile? Questions:
- How do I get back to the beginning where I can enter the unlock code again?.
- Is there a back door portal that can get me back there? there usually is..... I have tried a factory reset...doesn't work.
- is the US version locked in to the US only frequency? Doesn't seem so....
Does anyone know how to unlock the device? I hope I won't need one watch for Europe, One for the USA and one for Australia. IF so...Samsung really missed the boat.....
Many thanks for any help
Related
Hey everyone, what's up?
Recently I sold mt ATT 8525 to a buddy. He is currently with T-Mobile and the phone needed to be unlocked. I used this unlock process --> http://forum.xda-developers.com/showthread.php?t=293665
I followed the instructions for Vista and using the micro sd card. Once it was finished, I slipped in his T-Mobile sim and turned on the phone. It asked me to enter an unlock code still, so I entered in some random numbers and it worked. The phone stayed unlocked and worked on his T-Mobile network for about a week and a half. Then it just locked itself all over again. I'm no longer able to try and unlock it for him again because I am out of town for the next 3 months and he isn't too computer savvy.
Has this happened to anyone else? If so, what did you do to fix it?
Also, if an unlock code is entered too many times, will the phone be locked with the original provider (att) for good? We have tried entering the code a total of 4 times (including the time that it worked) I told him not to try entering anymore codes until I can figure this out.
Thanks for any help I may recieve!
Eric
ericc191 said:
Hey everyone, what's up?
Recently I sold mt ATT 8525 to a buddy. He is currently with T-Mobile and the phone needed to be unlocked. I used this unlock process --> http://forum.xda-developers.com/showthread.php?t=293665
I followed the instructions for Vista and using the micro sd card. Once it was finished, I slipped in his T-Mobile sim and turned on the phone. It asked me to enter an unlock code still, so I entered in some random numbers and it worked. The phone stayed unlocked and worked on his T-Mobile network for about a week and a half. Then it just locked itself all over again. I'm no longer able to try and unlock it for him again because I am out of town for the next 3 months and he isn't too computer savvy.
Has this happened to anyone else? If so, what did you do to fix it?
Also, if an unlock code is entered too many times, will the phone be locked with the original provider (att) for good? We have tried entering the code a total of 4 times (including the time that it worked) I told him not to try entering anymore codes until I can figure this out.
Thanks for any help I may recieve!
Eric
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Click to collapse
Do you still have AT&T for your phone company? AT&T will give you the sim unlock code for the phone after you've owned it for 2 months (provided it's one of their phones and you still have their service). You just have to call them and tell them you are going over seas and need to use a foriegn sim while traveling. I did this with no problem - the only thing is it takes about a week for them to get you the code (they said they'd email it to me - I actually had to call back after a week and ask for it but they gave it to me.)
well, i purchased the phone on ebay..
Not sure what to say - I'd still probably try calling AT&T (assuming it's an AT&T branded phone and you are a customer of theirs still) it's worth a shot. Beyond that I don't know what to say since I haven't used the sim-unlock tool you spoke of.
well, I appreciate your help. I'll give them a call tomorrow. If they BS with me or whatever, then I think I'll just spring for an ebay sim unlock that's only about 15 bucks.
so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
sal2708 said:
so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
Click to expand...
Click to collapse
sorry, hspl has nothing to do with sim unlocking. it allows you to install custom roms, which are independent of sim lock. sorry if you were misled.
the only options really are - 1- call tmo and see what they can do or 2- google around and pay for service; i remember some threads about the latter option here.
I think T-Mobile's general policy is that they will give you the unlock code if they have record of you having the phone with their service for more than 90 days. But if I was you, I'd try calling them before paying for an unlock code. It won't cost you anything to call, even if they say no they can't help you. And I have heard of people buying unlock codes and then they don't work. So if you do end up having to buy a code, I would say be pretty careful who you are buying it from, read reviews, try and find out their reputation, etc.
Personally I called T-Mobile and they sent me the code in a text about an hour after speaking to a CSR on the phone, and they didn't even ask why I needed it. But I had the phone for more than 90 days too.
i did call tmobile. only problem j have never had an account with them. they asked if i knew anybody who had a tmobile account where they could link the phone too and there for give me the unlock code. only problem to that method is that i live in a AT&T dominated area (we have 3G LOL) and i dont know anybody who could have tmobile. only sprint and att /:
Hi All,
First, I hope this is the right section & I hope I am not duplicating another thread. I have a odd situation I think and I don't know what to do. I picked up my Atrix 4G off of craigslist a few days back. The phone is great but it will not accept my ATT sim card. It asked to enter the unlock code for the sim. It's an ATT phone so I am not sure why my sim doesn't work (Same sim card works in unlocked Vibrant). So, I purchased the unlock codes from two separate places and the codes were the same and did not work when I enter them.
I am at a lost now. I don't know what to do.
Any ideas are appreciated?
Oh yeah, I am not sure what the previous did but before I even put my sim, I did use the bypass Motoblur method to use the phone with sim & blur. I did use aroot and glad enable also. After the sim would not work, I wiped data, created a blur account and tried sim again but no success.
Please help me, I want to use this awesome phone!
did you get this resolved? i am having the same issue
Nope. Still not fixed. I am not sure what to do at this point.
i have the same problem..maybe the case is that you entered the incorrect code more than 10 times?
Have you checked that the IMEI code printed under the battery matches the one displayed on screen?
I was under the impression that if you blow the 10 unlock attempts you will have to wait several hours to try again. In other words, it will not permanently lock.
I might be wrong though.
Sent from my Atrix using Tapatalk
How many numbers do you have in your unlock code which you are entering into the phone?
Op,
You might have ruined something software wise, did you try flashing a full sbf version 4.1.8.3 preferably ?
I think it should work for you.
there are 8 digits in my unlock code and the imei is the same in the box, under the battery and in the phone
Same issue - No solution
I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.
AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.
They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.
Hi I have the Exact same issue. The Atrix that i got off Craigslist were sealed. And I tried unlock code for Tmobile network off three different sites and still no luck in the locking the phone. So i went and i got Att sims and said the same thing "Sim Network Unlock Pin"
Anywho, I went to Att store and they couldn't figured out and they dont have a phone in stock to trade in. So after many attempt with Att and their customer service, they advise me to contact Motorola.
The funny thing is that i've sent the phone to Motorola two times and clearly stated my issue with the phone and they did not fix it and just send the phone back to me. So i got piss after wasting 350$ on a phone that i can't use and another 30 Bucks for shipping the phone to Motorola. I contact directly to their tech and the tech support ask me to call ATT. LOL right? So one of the tech just offer me a free shipping so they can take A CLOSER LOOK into it.
Apparently Motorola doesn't do phone exchange all they do is repair it. Any exchange would have to deal with ATT and for that to happen you would have to sign up a warranty plan with them which is $5/month.
So i got one last shot at this. and I'll keep you guys post on update. Sorry for my poor English.
So strange as they are unlocked, im using an AT&T atrix in Australia without issue.
Perhaps the phones have been banned somehow?
BUMP.. Anyone find a solution to this yet??
i leave my phone with the error message and the screen on, for at least 2 weeks and nothing!!
i hope no damage my phone with that time with the screen on
I have the same issue. From AT&T explained me that after 5th wrong attempt, the phone will be permanently locked to AT&T. Anybody has a solution for this?
I tried it alll tooooooooooo !!!
My phone was locked to orange network UK. I wanted to use a VIRGIN network Sim card... SO I called the VIRGIN Network technical support team... and this Silly girl keep on giving me few codes till ......IT STOPPED RESPONDING to any code.. so the phone now will not take any codes. I bought many codes in hope from websites..none worked.
I called ORANGE ..but they had no clue tooooo...
I unlocked the bootlooger thing too. I flashed it few times in hope....and I DID what ever I could do but in vain......
I hope we get some smart ass genius to get the break to this problem....!!!
Very similar issue here. I was in Costa Rica for a month and requested the SIM network unlock from ATT and they provided as it had been 6 months after my purchase. The code did not work in Costa Rica and only used WIFI while over there. I got back to the States yesterday and it still doesn't work, and by now have definitely attempted to enter the code 10 or more times. Its supposedly locked to ATT after 10 unsuccessful attempts but it will not work even with my original ATT SIM.
ATT sent me a new Atrix but I would like to get this one working as well. I have a few questions.
If I root is there any apps designed for root to unlock?
If not will a custom Rom bypass the need to unlock or be unlocked already?
If neither of these work is the phone basically bricked simply because the code (provided by ATT) was entered incorrectly 10 times?
THANKS!
i have the exact same issue the phone was from att but the seller say its unlocked for any company,not rooted , not unlocked, only upgrade via ota from froyo to gingerbread,i wish a solution for that,if anyone find a solution please post!! thanks
alberto
well I went ahead and rooted and unlocked. Going to flash a custom and see what happens. Ill keep you updated.
UPDATE: Tried CM7, Didnt fix. :/
I have exactly the same problem. I have tried unlock the boot loader. My phone already show unlocked on top left screen when power on.
Idk why It still ask for Sim network unlock code when I put my T-mobile Sim in and power up.
It seems hopeless to me after trying to search for someday.
I have tried many some rom.
Please anyone help us..
Thank you very much
FYI, Press #073887* on atrix will bring you to the screen which ask:
"Sim network unlock PIN:"
I updated my 2010 AT&T Motorola Atrix to Gingerbread before unlocking the carrier. Now I'm in Europe and want to use a different SIM. I've purchased unlock codes and gotten the same three codes from two separate companies (too much trouble to try to deal with AT&T directly), but it fails to unlock the phone.
I really want/need to use this phone with local carriers. Help!
If you paid for them you have to turn to the companies you got them from.
I don´t know for sure, but I think if search unlocking simlocks here, you will find a way without having to pay for it.
Actually, AT&T should provide the SIM unlock for you at no cost!
Obviously, you should have done that before leaving overseas...
I've seen this problem before, flash a new radio, you will be able to unlock it after... Here's a link: http://forum.xda-developers.com/showthread.php?t=1339047
I recently bought a V10 via a friend in New York from ebay. The phone is locked to tmobile but i thought it can't be that hard to unlock for my UK EE sim,wrong.
I put in my sim and used the 'unlock' app,but it failed to work so i called tmobile in the U.S but was told they can only unlock the phone to the original purchaser!!!!!!! and it seems tmobile phones won't unlock with a code either.
Im tearing my hair out here. such a lovely phone and great camera,was so excited to get it and now im stuck.
Any help much appreciated.
if the phone exists in the t-mobile database(check here: http://www.t-mobile.com/verifyIMEI.aspx), then you should at least be able to use a paid service, which would force the device to be eligible to use the unlock app.
If your IMEI is eligible you can use this service from UnlockRadar:
https://www.unlockradar.com/service/t-mobile-usa-device-unlock-app-official-unlock
Read carefully the instructions.