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My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
I've had the SGP 4.2 since August (North American version) and have become very fond of it. Although I've followed most of the dev areas, I have never rooted or installed any recovery, custom roms, etc...so it's on the stock Android 2.3.6 with 2.6.35.7 kernel and build number GINGERBREAD.UELD3. I have only installed things from the play store and amazon app store.
Sometime in the past week it has started shutting down randomly. Most times I notice when picking it up after hours of standby and it's fully off and need to boot up. A few times it has happened while in use - it just turns off. The battery level doesn't seem to matter, it can happen at 99%, 5%, and anywhere between.
Is there any way to tell if this is a hardware problem vs a software problem? Any other thoughts? I've not seen this problem in other threads, or at least not when running everything stock.
maybe a hardware issue.
see if samsung will fix/replace it
imgthat said:
I've had the SGP 4.2 since August (North American version) and have become very fond of it. Although I've followed most of the dev areas, I have never rooted or installed any recovery, custom roms, etc...so it's on the stock Android 2.3.6 with 2.6.35.7 kernel and build number GINGERBREAD.UELD3. I have only installed things from the play store and amazon app store.
Sometime in the past week it has started shutting down randomly. Most times I notice when picking it up after hours of standby and it's fully off and need to boot up. A few times it has happened while in use - it just turns off. The battery level doesn't seem to matter, it can happen at 99%, 5%, and anywhere between.
Is there any way to tell if this is a hardware problem vs a software problem? Any other thoughts? I've not seen this problem in other threads, or at least not when running everything stock.
Click to expand...
Click to collapse
that was happening to me too. i just bought mine from best buy about 1.5 months ago. everything was fine, mine also wasnt ever rooted or flashed anything - just oem with playstore apps. then every now and then after about a month of having it, it would turn off and on by itself (only if it was idle though, without me touching it) its never happend to me while i was messin around with it. and then it started freezin up on me and gettin really laggy at times with certain programs but it was random and i couldnt reproduce it to try and pinpoint the program that was causing it. but then i read up on rooting it and the benefits of root and cwm and backingup everything and roms and since then, everythings perfect. better than new as a matter of fact. so in my opinion, you owe it to yourself to root your device so you can make changes to your lil buddy. i made sure i learned all about rooting and flashing and backups etc first though so i can do it safely. i mean, cmon i dont know about you but i paid alot of money for mine which is why i owed it to myself to 'safely' release the full potential of my device. :cyclops:
Totally agree that I want to start to release the full potential, thats' whay I've been poking aorund here for months (and tinering with my Acer tablet is getting old). My hesitation to start down that path is if there's a hardware issue I don't want to compound the inevitable probelms and end up with an out of warranty bricked device
Maybe I'll see what Samsung says. Like the previous poster - i can't directly replicate the issue so perhaps they won't replace, I'll see and update this post accordingly.
imgthat said:
Totally agree that I want to start to release the full potential, thats' whay I've been poking aorund here for months (and tinering with my Acer tablet is getting old). My hesitation to start down that path is if there's a hardware issue I don't want to compound the inevitable probelms and end up with an out of warranty bricked device
Maybe I'll see what Samsung says. Like the previous poster - i can't directly replicate the issue so perhaps they won't replace, I'll see and update this post accordingly.
Click to expand...
Click to collapse
well one of the good things bout this forum is that it explains how to un-brick our devices if it happens. it was kind of intimidating at first for me too as this is the first android ive ever rooted and flashed diff roms. but as long as you make backups thru titanium and also a nand backup thru cwm and then use roms and kernals specifically made for your device that have been tried and tested and retried....then you really have nothing to worry about. and i also read somewhere that if you flash it yourself and somehow manage to brick your device, you can flash everything back to stock so your warranty wont be voided anymore - i could be wrong but im almost positive ive read that somewhere.
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
neXus PRIME said:
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
Click to expand...
Click to collapse
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
rocky00001 said:
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
Click to expand...
Click to collapse
Let the warranty guys wonder why the issue happened. Its a costly thing, and warranty is EXACTLY for these type of situations. USE it.
Just save yourself the hassle and get it replaced like nexus suggested if you dig into what the causes are it will take a while because i tried to with an older htc device
Jb wont solve it, if its kinda similar to my problem described in your previous thread, motherboard change is the only option
thanx everybody . so that means i will live with this faulty device for sometime more till i go back to my work place n have access to service station
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
djranbhir said:
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
Click to expand...
Click to collapse
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
myusernamewastoken said:
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
Click to expand...
Click to collapse
ditto.it started once in week types but now the frequency is pretty constant n not progressive.. might be that we are few of unlucky ones.
i called htc few days back they told me flashing rom should fix it
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
rocky00001 said:
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
Click to expand...
Click to collapse
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
I also have 720.3 but don't have such problem.
That's absolutely a hardware problem,take it to service center asap n dont wait for jb update.
sent from my HTC DX
myusernamewastoken said:
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
Click to expand...
Click to collapse
YEA may be i can but that will take forever in India to get a proper response from main htc office/SC that is 3500 miles away. I will be in bangalore in may/june so will directly go the main service centre myself. Additionally I don't think they will replace the phone immediately so sending over mail will be useless if i get the same phone back with some temprory tweaking from their side.
I have 6 months of warranty left till November so if it goes bad let it be, my case will get stronger.
Can i flash my phone back to 1.18.420 myself without voiding warranty.?
In future i will think twice before going for HTC
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
djranbhir said:
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
Click to expand...
Click to collapse
thats old desire trick called "put that brick into freezer", but it doesnt help in long term, youll have to cool it whole time youre using it
RANDOM REBOOTING devices with STOCK ROMs have FAULTY HARDWARE.
I phone shouldnt reboot on heat even with extreme use, and if it does, its faulty.
If you have custom roms or kernels, then it might be due to software issue, but on STOCK, its always HARDWARE.
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
You remember me about my old Mio A701 phone who started to behave strange for month or two... and after that the radio chip crashed...
Also it happend on my wife's LG phone that a little dirty (mettalic I think) on circuit inside right behind the power plug was able to freeze the phone and some times to restart.
So, if you tried all that things and the problem is not solved then it is a hardware problem! You have to disassemble the phone and repair it! Or go to service center (never I had).
its not a heat problem coz .i can use this device for prolonged sessions. only when the screen is off and network on it reboots
PS. when is jb coming to India
Try one more thing there is a app(don't know name) which can increase the minimum processor frequency
Try that out may be your CPU has very low min speed, don't sure about this but give it a try.
If that requires rooting then don't do it.
sent from my HTC DX
I have Samsung Galaxy S3 International (i9300) with OmniROM 4.4 installed from here: http://forum.xda-developers.com/showthread.php?t=2524285 and rooted.
I'm experiencing a very very weird and annoying behavoiur with it, it freezes for about 5-20 minutes at a time and it happens very often, sometimes when it's on sleep mode it just turn off for no reason (Or maybe it's the same freeze problem as above, just when the phone is in sleep mode...). Sometimes when I enter applications (It doesnt matter what applications, it happens randomly across all of them) it just get stuck at the black screen after the transition animation from the launcher to the app's page (again it might be the same freeze problem as above, just exatcly when I open the application).
Before I installed OmniROM I had CyanogeonMod 10.2.0 installed on this phone and while the above problems still accourd from time to time, they were in way smaller numbers, they happened once in a few days or even weeks, but now, they happen almost every hour which makes it unbearable.
I searched the internet for this problem alot before I came here to post here about it, and the closest I got is this thread: http://forum.xda-developers.com/showthread.php?t=2133401 which seems to describe exactly my problem, so I read it, but none of the solutions there worked. Dummy File Generator just keep crushing after 20-30% and then when I start it again it crashes instantly. And I am pretty sure the kernel I'm using is newer than the kernel version they said was stable (XXEMB1).
By the way my eMMC is the affected model.
Is there some other solution? Is there a system debug log or something like that which contains the information about this freezes/crashes?
Sorry for my bad english. Thanks in advance!
Edit 1:
I forgot to mention that also it get stuck for a few seconds sometimes when I try to perform certain actions (For example sometimes when I open the keyboard it get stuck for a few minutes or not open at all)
Go back to full stock rom and test. If still the same then you have bad memory blocks, the freezes are the os 'stepping around' them. Only solution is a new motherboard.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Go back to full stock rom and test. If still the same then you have bad memory blocks, the freezes are the os 'stepping around' them. Only solution is a new motherboard.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer!
What is exactly a "bad memory block" and how a certain memory block become one? How can it be avoided? I have some experience with micro-processors and low-level memory and I developed some apps for android so I know a little about the system, so I'd be glad if someone can give me a more technical explanation of this problem.
Samsung fitted an eMMC chip with low specification (my opinion) then botched the wear levelling of memory write operations, until 4.1.2 was released. Users who remained on 4.0 suffered most, with nand damage (maximum writes exceeded) on the worst blocks.
Well, I ended up flashing the stock ROM, but it didnt solved my problem, according to your last reply, I understood there is no solution to this problem from the software side, so I guess ill have to buy a new one.
The weird part is, I got the phone with 4.0.4 version installed, but I didnt stayed with this version long before I started to flash custom ROM's. So maybe it has nothing to do with the way Samsung treated the wear levelling problem and it's just the eMMC chip itself which is low quality. After all, many other Samsung products we're using this version and I didn't heard people complaining about similiar issues on devices other than the Samsung S3 i9300 model.
Thanks for your time anyway!
i looked on here for tips on how to fix my lag problem
http://forum.xda-developers.com/show...php?p=50499120
I dont have the insane chip, u have fw7, bought samsung s3 on may 2013, manufacture date dec 2012. updated the rom 3 times from what i think originally was EMB1-EMB3-EMB5 and now EMC2 (supposedly an excellent stable rom with excellent battery life)
since monday I have been having a lag/freeze problem where the phone will become unsusable for about 5 secs, then if i start typing again, it''l freeze again.
can anyone shed light as to what has happened?
I tried the dummy file generator method, it didn't crash or freeze once when producing 5-6gb of data. it freezes after a few hours use and the only way to get it to work again is to either update an app or remove an app. very strange.
could it be a corrupted chip?
i've just updated to xxEMG4 (dont know why, i downloaded another yesterday but it failed to install so had to download again).
now i've tried it with the xxEMG4 and it still has the same problem, i'm trying to remove apps one by one to see if that improves the situation.
how can i test if my chip is damaged or in bad condition without rooting? is there any apps i can use? i've already tried the brickbug app but i am not rooted so unable to do the memory test
Don't post multiple threads on the exact same subject.
Sent from my GT-I9300 using Tapatalk
I've been experiencing the same problem lately and think I might found a solution: it seems that, at least in my case, the problem is with the battery.
I switched batteries with a friend and the freezes stopped. The strange part is that my friend doesn't have freezes either.
I really don't know why the freezes happened or why changing the battery fixed it (or why my friend doesn't have the problem when using my battery).
So, try changing the battery if you can and test it. It's been a week with freeze-free for me, maybe it works for you too.
can anyone shed light on what is happening please?
a further update, i removed bbm app from it and tried to recreate the lag and freezing problems and it didn't so i was relieved that it was an app problem all along.. however i was experiencing battery drain problems which i couldnt figure out so i updated to the latest 4.3 and used that for a month. no lag or freeze problems at all.. the only issue is that 4.3 drained my battery quicker than on 4.1.2 as the lowest brightness wasn't as low as on 4.1.2. so i took the plunge and used odin and reflashed a fresh xxemg4 to my s3 on friday. i did a factory reset as settings kept closing and failing then initially when i started using an app it froze for a few secs then was ok so i thought nothing of it.. spoke too soon. i had the newest bbm on 4.3 and for a month did not experience any freezing, but then today it's freezing again!! i'm on 4.1.2 xxemg4 bear in mind.. i immediately removed bbm as that's what cured it originally, but the lagging/freezing is still there and comes abruptly like when i was using 3g, when i switch on wifi it goes away but am unable to recreate the problem,
is it likely that it's a hardware problem with the chip? remember for a whole month while i used 4.3. i had no freeze lag problem whatsoever (i dont want to use 4.3 by the way so that's not a solution) so does that rule out it being a hardware issue and must be software?
i really want to avoid taking it in to a service centre as all they'll do is flash to the latest rom which is 4.3. (which i have already done) and the removing bbm didn't work unfortunately so im stuck now as to what is causing this freezing/lagging??
is there anyway to diagnose it?
pete101 said:
can anyone shed light on what is happening please?
a further update, i removed bbm app from it and tried to recreate the lag and freezing problems and it didn't so i was relieved that it was an app problem all along.. however i was experiencing battery drain problems which i couldnt figure out so i updated to the latest 4.3 and used that for a month. no lag or freeze problems at all.. the only issue is that 4.3 drained my battery quicker than on 4.1.2 as the lowest brightness wasn't as low as on 4.1.2. so i took the plunge and used odin and reflashed a fresh xxemg4 to my s3 on friday. i did a factory reset as settings kept closing and failing then initially when i started using an app it froze for a few secs then was ok so i thought nothing of it.. spoke too soon. i had the newest bbm on 4.3 and for a month did not experience any freezing, but then today it's freezing again!! i'm on 4.1.2 xxemg4 bear in mind.. i immediately removed bbm as that's what cured it originally, but the lagging/freezing is still there and comes abruptly like when i was using 3g, when i switch on wifi it goes away but am unable to recreate the problem,
is it likely that it's a hardware problem with the chip? remember for a whole month while i used 4.3. i had no freeze lag problem whatsoever (i dont want to use 4.3 by the way so that's not a solution) so does that rule out it being a hardware issue and must be software?
i really want to avoid taking it in to a service centre as all they'll do is flash to the latest rom which is 4.3. (which i have already done) and the removing bbm didn't work unfortunately so im stuck now as to what is causing this freezing/lagging??
is there anyway to diagnose it?
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so i've tried it for 2 days now and the lag and freeze keeps coming back and the only thing which stops it is if i install another app and it seems to reset for a couple days.. could it be to do with the sudden wake up opening the device?
i dont have the insane chip and it never freezes or lags in 4.3. (but i dont want to use that cos it has bigger battery drain than 4.1.2) is this definitely a hardware issue but if i go to the store they'll just flash it to the latest firmware (4.3.) which i dont want AND it wont freeze lag anymore.. but that still doesn't resolve the underlying issue that it may be a hardware problem with the chip? how would i get them to replace the chip if i cant show them the issue in 4.3.??
can someone help me please???
pete101 said:
can someone help me please???
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ok i've diagnosed it down to the fact one of the cores seems to go offline during the freezing lagging and usually after i wake it up from sleep.
i use os moniter which tells me the info about the device.. it's a quad core phone international model and has the cores listed 0, 1, 2, 3.
i've noticed that when it lags and freezes cores 1 and 2 go to 'offline' with a '?' next to the info as oppose to 100000 or 4000000 etc
does anyone have any idea what is happening to my handset?
is it really a hardware issue? as i mentioend before when i used 4.3. i have no lag issues whatsoever at least i think i dont but if there is an underlying hardware issue it'll be hard for me to get this fixed. it seems the firmware just smoothes over the problems rather than fixes it.