Just received one for Christmas, it refuses to charge. Tried different plugs, cables, outlets, USB ports, reboots and factory resets. When plugged in, there is no charging animation, led, information in the battery settings or actual battery gain. Probably going to just warranty replace it, but I figured I would check if anyone else has any ideas as to fixing this issue. Happy holidays!
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Okay it just started charging out of the blue after being dead and plugged in for about two hours. Hopefully it sticks!
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Having the same issue with mine, white version ordered from amazon. Not sure of the revision number. Guess i'll give it a little time, but kind of nervous about it.
Mine is still running strong, two full charges since Christmas with no issue. Good luck!
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Mine will randomly decide to not charge also. It says it is, but it doesn't actually go up. Reboot seems to fix it. It appears to be a bug someplace.
Related
So I have received my Z Ultra. It's the lte version and for 7 days has worked great, the last couple of days is been doing weird things when on charge or after extended use.
I suspect this may be a heat issue. This is a stock ROM and has a basic setup. When is on charge things just don't work, first thing I noticed is the gesture typing doesn't work. I also noticed the touch screen was doing random touches when trying to type and opening random programs.
After several hours of continuous use on battery I get spontaneous shutdown and is very hard to restart.
Has anyone else experienced this? The phone is only 10 days old and am thinking of asking for a refund. Thoughts or suggestions?
Cheers.
Tried a differrent wall outlet? I notice that my phone's touch senstivity gets funky when i use my stock sony charger in the office but it stays perfect when used at home.. Seems like the outlet is grounded or something..
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It makes no difference which outlet. Works fine when not plugged in to charge as long as I don't use it for hours.
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Same with my unit. I got my XZU yesterday and am thoroughly testing it before the 7 days so I can still exchange it.
The problem I encounter
1. Sudden and random reboot of the phone after few minutes after being taken from the charger.
2. Once rebooted, the language setup screen is shown again asking me which language to use.
3. Display become less responsive.
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So this morning I start playing music on my phone as I'm getting ready to take a shower (shower off at this time) and then the music stops - of course, the phone doesn't respond to the power button. So, I've tried recalibrating the charging circuit and booting into hboot, but with no luck. The charging lights do not turn on and the capacitive lights do not flash when holding the power (or any other additional combination of) button. I'm going to leave it on a charger for a day or so and see if I can get anywhere then. In the meantime, is there anything else you can advise me to try? I've read that disconnecting the battery for a few moments might do something, so I think that'll be my next step if keeping it on the charger doesn't result in anything.
Any advice is welcome, of course.
Cheers,
Griffin
Yeah so far the only thing I have seen with people who have had the same problem were disconnecting the battery. Or most people just get a replacement.
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So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
I seen in another thread like this about calibrating the battery but I can't find it.
to calibrate battery turn phone off and plug device into outlet press and hold power volume up and down at the same time until device poowers one or two minutes has passed if two minutes has passed call htc or asurion and replace it
griffinhaskins17 said:
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
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Ya I think I seen this guy say it in another thread. Thanks dude
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Welp, battery disconnected for ~24 hours and then attempted recalibration - nothing. I think I've got a bad component somewhere in there. I'm going to take up Best Buy's blue HTC One for $30 on Black Friday, but I'm definitely going to see if I can find out what's wrong with this thing, this hardware is not going to waste!
Thanks for the advice everyone!
Try another charger, maybe the one you've been using is bodied.
The same thing happened to me, I used my warranty and luckily I had 2 days left. I think we should start to really look into this problem, because I see it popping up more and more, and it is kind of **** that one year after this phone came out and everyone phone is bricking with no easy solution.
Were you rooted/rommed and what rom?
Rooted n ROM has nothing to do with it charging
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Mine crapped out in a similar fashion last week. Disassembled it yesterday and also had no luck with disconnecting the battery.
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
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Uzephi said:
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
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I'll probably take a meter to it today if I get a moment. I'll report back results.
Why don't u just buy a new battary
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thayl0 said:
Why don't u just buy a new battary
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I'm not sure if it is the battery specifically, yet.
Hate to necro a thread, but we're always asked to search, so..
Did you ever get this resolved, OP? Mine literally just did the same thing. I was watching a YouTube video and it died in my hands. Full battery, had just taken it off the charger like 30 minutes prior. Absolutely no activity, no lights, no flashing, nothing. Get nothing when attaching it to the computer, too.
I'm really hesitant about getting a replacement because I don't want to be somewhere where I NEED the phone and have this happen. I guess I'll get a replacement and sell it for another phone. Damn.
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
orangechoochoo said:
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
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Tried it. I tried everything I can think of. I'm getting a replacement from Verizon and selling it for the Moto X. No way am I gonna risk this happening again.
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
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Jaggar345 said:
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
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It happens so suddenly. The phone has been flawless since I got it. The only thing I can think of that was weird was a hard reset last week, but I just chalked that up to CM nightly issues. Oh well.
Hey guys. Received my S5 yesterday and so far I am not pleased with it. I'm pretty sure that the mic is faulty, as I am getting terrible quality when on the phone. (Oddly enough when I am on speaker or using the headphone microphone, people heard me just fine.)
Furthermore, the phone won't charge! It keeps saying that there is no cable plugged in, even though it is. Even more weird, the phone is recognized just fine by my computer and I can move things around on the internal and external memory, but it won't charge. I cleaned the port and tried everything I could think of (factory reset and all that) and still no success. If it does somehow start charging, the phone goes into charging for 6 seconds and then stops. I managed to charge it about 1 percent in an hour.
Any tips on what I could do? Taking it to T-Mobile tomorrow but in the meantime I thought I might ask for suggestions or opinions, especially since right now it is hovering at 9%$ battery life and will soon die.
I think if you ordered it you'll be forced to send it back for a replacement. The store will only replace it if u bought it from the store.
I had this happen to me but several years ago so idk if this is still true.
Either way good luck.
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Or it could just be the charger or cable. When you connect to PC are you using same data cable? In regards to bad mic... Return it!
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Hey guys quick update. Yes I am using the same cable to charge and connect, and I also tried another cable from my Note 3 so I know that for some reason the port is the issue.
Went to the store today and was told that I had to handle the return over the phone since the order was placed online. Extremely inconvenient as I have to put up with the damaged device for a few more days, but at least they are using overnight shipping so it will be here by Monday. To anyone that might read this and got their phone online, don't bother going to the store and just call T-Mobile if something went wrong and you need an exchange.
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I ordered one of these on there black Friday deal and just received it today. I actually think it will work quite well. Doesn't suction to the back of my phone case as well as I would have hoped but think it will be fine. Issue I'm having is it isn't charging my phone. I plug it in and turn it on and it will show it is charging the phone for a second or 2 and then go away. Anyone else get that?
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Try it without a case. I don't think its meant to be used with a case or a very slim case.
I did that. Still nothing. Works fine when plugged into my n9.
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Seeing the same thing. Charges N7 2012, N7 2013, and N7 LTE 2013. When I plug it into the 6 and push the button on the battery, it charges for about 1 second, and stops.
B
I sent them an email on Friday. Hopefully I hear back this week.
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I don't know if anyone is following this but I did get a response from them. They told me to register the charger and then they are going to send me a warranty replacement. I told them about the other posters similar experience and if my warranty replacement does the same they are going to have someone look into it.
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ditto
Mine does the same thing. Although, i noticed it stayed charging a little longer when the phone was more charged?
Edit: confirmed. I'm actually writing this on my nexus 6 and at 95% I've got the pop'n plugged in. Works like a charm. Too bad I usually want to use it when my phone is dead. Which it doesn't.
I even plugged it in while the phone was off, and I'd initially get the charging black screen, but then nothing. So is it a hardware block of some sort?
tjl_48 said:
I don't know if anyone is following this but I did get a response from them. They told me to register the charger and then they are going to send me a warranty replacement. I told them about the other posters similar experience and if my warranty replacement does the same they are going to have someone look into it.
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Did the warranty replacement work on your N6? I sent them a note last week, and have not heard anything yet.
B
bwagner said:
Did the warranty replacement work on your N6? I sent them a note last week, and have not heard anything yet.
B
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It did not. I tested further like the other poster and it seemed like if my battery was above ~50% both of them would charge my phone. Anything less then that would stop right away. I wonder if it has anything to do with the turbo charging. Does the phone try to draw to much current when the battery is low and that shuts it off the pop'n?
Hey guys and gals, I was curious if anyone has had the charging tabs on your watch come off. I have one completely missing and another one about half gone. It looks like the one is corroded and flaking off. I talked to at&t and they said there is nothing they can do. While on the phone with them he read the warranty for the gear S and it basically says that nothing is covered. I got in touch with Samsung and had a ticket opened up but I know that they are probably going to say that it's user abuse and charge me to fix it. Was just curious if anyone has had this happen to their watch, and what was the outcome. Thanks for reading.
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I assume you mean the tabs on the charging cradle and not the phone. You can buy them on Amazon for $29. I bought 2 extra so I can charge on the go without having to carry a cable or look for an outlet. Turns out I don't really need them but at least I have some spares.
No on the watch itself.
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If its the watch I would think it would be covered by the warranty
This is being discussed here: http://forum.xda-developers.com/gear-s/general/corrosion-charging-contacts-t3090999