Fed up with my 920 problems, and microsoft won't fix it - Nokia Lumia 920

So I recieved my 920 1,5 years ago when it was a premium phone. I bought it first for taking videos at low light (when I go out with my friends) and have a good skype-frontcamera quality, because I live far away from my family.
Enough said, it got the first problems 1-2 months later, it didn’t charge anymore and frontfacing camara got dusty. I got the phone back from technical service, (with little artefacts behind the screen in the lower button zone) and as soon as I plugged in my earphones for the first time, the whole audiosystem was down, inclusive bluethooth.
By that time, the frontfacing camara, got dirty again, so I gave the phone back for another repair. Got it back, and some months later, battery plug got broken again, and frontfacing camara was dirty again. I started to get very angry, and wrote to nokia / microsoft technical service online, that I’m fed up with the problems, only 1 year, and the phone is all time at repair, for the same problems. I said I want a definitive solution, maybe a new phone, I don’t want to spend more money on gasoline and stay 2 weeks without phone!!! And then, have to reinstall everything. They promised a final solution, but a new phone wasn’t in question. I told, ok, as lon as this is the last time I’ll have to repair the phone, for me its ok (although I knew I’d have the same problems again)
Now, another 2 months later, frontfacing camara with dust, and freakin batteryplug starts failing again.
What do I have to do with these pirates???? Please help me, I’m really angry and sad at the same time. Its everyday harder to skype with my family because of the dusty camera, and the batteryplug won’t survive much longer.
Then I saw my girfriend, she broke her Iphone screen, and apple came at her home to take it and repair it for free, even if it was her fault.
Another friend of mine got 2 times the same issue on his motorola, and they gave him a new phone for free.
Why does microsoft play that bad with his customers??? I mean, it was a premium phone, unlocked, so I paid even more!! And I think they lost more money with all that repairs, instead of giving me a 925 (thats even cheap right now) that seems not to have any particular faults.

Maybe they can give you microsoft lumia 535????.

Go away with that Lumia 535 Phone....
Buy another Lumia 920 Phone on ebay or buy another Phone like Lumia 1020 or the Lumia 930.
The 535 have only 512 Megabyte of RAM!

Buy a new phone???
Are you kidding me??? Its a lumia 920, its still on the top and still in warranty, I want microsoft to fix it, any Idea how to forcé them???

xxandrea2xx said:
Buy a new phone???
Are you kidding me??? Its a lumia 920, its still on the top and still in warranty, I want microsoft to fix it, any Idea how to forcé them???
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Good luck! I have sent my 920 in about 7 times....I have gotten two new 920s with the same 3G to LTE handoff/battery issues...they will not give me a different model, just keep giving me the 920. If you send in enough, they will give you a "new" 920.

Related

Main Battery VERY low and not getting fuller

Hi there,
this morning my phone didn't charge anymore....
I tried lots of things, many cables and cradles but still I don't get an Orange light when I put the cable in it, does anyone know what I can do?? cause it's battery is VERY low and nog getting any fuller...
plz help me
h0t_Sh0t
Sounds like a blown fuse on the motherboard, do a search on this forum for details of repair procedure.
How long you had the unit?
If you, like myself, are not as technically advanced as some others, and you haven't had the phone long, send it back to whomever the manufacturer was and they will likely fix it. I bought an Siemens SX56 from ebay a couple of months ago and had the exact same problem, told me to do a hard reset first, that did nothing, then I sent it in to get fixed, apparently it was easier and cheaper for them to just send me a new unit because in about a week and half, I had one at my door. Of course, the unit I sent in was unlocked, as I use cingular and the Siemens is an ATT phone, but the new unit was locked to ATT, that's how I found this site, I had it unlocked in 5 minutes. Anyway, if you have had the phone less than 60 days, I would send it in and get it fixed.
that's one problem,
I live in the netherlands, and i bought it from my uncle who lives in Singapore....and he bought it there....
But I'll check the forum to see what I can do about it....
thnx anyway
h0t_sh0t
Dear h0t_Sh0t, I have few advices that might help..
1- Check if your device has International warrenty.
2- Check is the connector socket is loose from inside or not well connected, this is where the little thing goes inside the imate to connect. Mine got loose one month ago, and then was almost broke, then did not charge or make Sunc, I got it to be repaired at almost US $ 65.
Hope this helps.
GoldenSands said:
Dear h0t_Sh0t, I have few advices that might help..
1- Check if your device has International warrenty.
2- Check is the connector socket is loose from inside or not well connected, this is where the little thing goes inside the imate to connect. Mine got loose one month ago, and then was almost broke, then did not charge or make Sunc, I got it to be repaired at almost US $ 65.
Hope this helps.
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i'm very sorry, but my english is not so good,
I don't really get the first advice..... (i'm very sorry, maybe a dutch guy can translate it for me(or i'll ask my brother tonight))or can someone explain it a little bit...
and do you mean by your second advice or my XDA is well connected to the cradle???(cause i can sync it with the computer, but he isn't recarging)
I'll mail some peeps who might know something to....
thnx for your help
h0t_Sh0t

tg01 for 149 pounds in uk. join the tg01 club!

this the price of this phone in uk orange stores, for a pay as you go device. then unlocking it cost around 10 pound at unlockallcellulars.for this price you ve got the snapdragon cpu, a very nice lcd display(colors are better than the ones in htc hd2) and the usb host function. Come one guys!
btw, even if this phone cant phone proprely, a fix should come, and it is still a good gps , and media player.
That's if you can find one instore as they sold out of these phones on the Orange website 2 Weeks ago.
Stock instores has been running low aswell, there were only 3 left when I got mine from the orange shop in torquay. Just offering it on contract now afaik
so, the price in UK is 150 pounds (that means arround 180 euros)? i have a friend over there, maybe i can buy another one for my cousin.
i wanted to get one too, but im reading about those flashing rom issues, sounds diffcult, anyone know is there any stock near manchester? the price is really unbeatable 150 pounds thats like 1/3 of some other competitors headset
X807 said:
i wanted to get one too, but im reading about those flashing rom issues, sounds diffcult, anyone know is there any stock near manchester? the price is really unbeatable 150 pounds thats like 1/3 of some other competitors headset
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There were a few in Leeds near the Merrion shopping centre
got one
i got one yesterday in solihull birmingham they had 2 left instore i guess i was lucky when i say the price i asked not questions i just scooped up one a 1ghz cpu £150 you gotta be crazy if you dont get one.
These were available in Leamington Orange shop last week. I got one from Orange website a few weeks ago, but went into the shop to get one for my girlfriend. Thye are not perfect but still good value considering their usefullness for email, skype, messenger & media player. The main drawbacks I have are:
It's crap as phone: difficult to hear, screen locks annoyingly when you want to use touchpad, when the phone is locked and you get a call, it is impossible to answer. You have to wait till it rings out, unlock the phone then ring them back.
The motion sensor is not v responsive. I dont mind waiting half a second when switching from portrait to landscape, but sometimes it just refuses to switch.
No rdp client. I owuld like this for work, there was one on my PPC2003 devce all those yrs ago. I downloaded the finster rdp client and it doesn't work for me (yes I have installed it to the device rather than the memory card).
You can't get the Micro SD card out without removing the battery (and thereby switching it off)
shoptheweb said:
These were available in Leamington Orange shop last week. I got one from Orange website a few weeks ago, but went into the shop to get one for my girlfriend. Thye are not perfect but still good value considering their usefullness for email, skype, messenger & media player. The main drawbacks I have are:
It's crap as phone: difficult to hear, screen locks annoyingly when you want to use touchpad, when the phone is locked and you get a call, it is impossible to answer. You have to wait till it rings out, unlock the phone then ring them back.
The motion sensor is not v responsive. I dont mind waiting half a second when switching from portrait to landscape, but sometimes it just refuses to switch.
No rdp client. I owuld like this for work, there was one on my PPC2003 devce all those yrs ago. I downloaded the finster rdp client and it doesn't work for me (yes I have installed it to the device rather than the memory card).
You can't get the Micro SD card out without removing the battery (and thereby switching it off)
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If ur going to sell it, please contact me
Is my phone alive????
I went to my bed today and i had £2.50 of credit on my phone, i woke up and i had a message from orange saying that i only had 90p of credit, please top up I am wondering what my phone was doing when i was asleep, i live by myself so i cant blame anyone else, whats going on. This is the umpteen time this has happened.
The only thing i can think of is that it is doing updates without permission, during peak times, if this is the case what can i do to stop this? Any help would be appreciated.
smcbeath said:
Is my phone alive????
I went to my bed today and i had £2.50 of credit on my phone, i woke up and i had a message from orange saying that i only had 90p of credit, please top up I am wondering what my phone was doing when i was asleep, i live by myself so i cant blame anyone else, whats going on. This is the umpteen time this has happened.
The only thing i can think of is that it is doing updates without permission, during peak times, if this is the case what can i do to stop this? Any help would be appreciated.
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Call your provider and chek if you don't hav any inscription in some service.
It's easy to pud some one in some service without if he know.
In internet is just enter in one site for ex: music then pud in iscription the phone number of someone you hate and that is't.
Now hi has a some service without he know and they pick money every day. Somethink like 10p,20p or 30p every /f/ day.
All my credit was actually gone, so since i have had the phone, start of january, i have seen £4, £1.50 and £2.50 disappear from my original £10 credit. Basically i only use my phone for text messaging and using hotmail. I havent even looked at anything like music, radio etc, never mind subscribing to anything.
On the same day i lost the £2.50 i did instal the gchris 1.2.1 cab, excellent app but could the weather update have cost me the money? Or does the phone actually do updates whenever it wants, ie at peak times without asking
I did a bit of searching and installed nodata.cab and switched of orange intranet but kept orange sms/mms on.
Sorry if i am coming accross as a moaning twat here but this was my last phone, a samsung c300, if it said i had £5 of credit, i could go to sleep and wake up and still have £5 of credit.
Disable the `Orange Internet`, go to Settings > Connections > Connections > Advanced tap > Select Networks > Network Management page > use `My Work Network ` on both selections, you should be okay now.
It`s the weather update that cost you so much money.
Don`t use `Orange Internet` or you have to pay for it, use `Active Sync` to update your weather on PC instead.
If you want to use Orange Internet make sure you configure the program to use `Free connection` to update your programs.
http://www.1800pocketpc.com/tag/modaco-nodata
nodata is the program u need ... its effectivly stops winmo from committing such crimes as doing updates without premission
X807 said:
anyone know is there any stock near manchester?
The Orange shop in St Ann's square Manchester had one left on Sunday after I bought one (149.99 + 10 top-up)
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Click to collapse
The orange store in stevenage has a few of these left, and yesterday they had reduced the phone to £129 PAYG so an even bigger bargain.
Bargain!
I was lucky enough to get the last one of these in stock in Grimsby yesterday for 129.99+10.00 top-up. At least I assume it was the last one, they removed all the 'POS (point of sale)' as I left.
It is better than (most) of the reviews had led me to believe, a bit clunky in places, but at that price a bargain for sure.
souljaboy said:
http://www.1800pocketpc.com/tag/modaco-nodata
nodata is the program u need ... its effectivly stops winmo from committing such crimes as doing updates without premission
Click to expand...
Click to collapse
Thanks for the hint! Programm worked fine for me.
Can I still buy the TG01 anywhere for that price?
Some smart guys some time ago bought about 10-15 models and after orange discontiued selling they sold it on ebay

[Q] Which HD2 to buy (UK)?

OK so I'm getting bored of my X10i as there is pretty much nothing you can do with it and I'm probaby going to go back to a winmo based phone.
I've had many x1s and loved that phone however I want something new, I've also have the Touch Pro2 and while it was brilliant I found the camera rubbish and it was just too 'thick'.
I've decided to go for the HD2 (I think after the x10 I wont notice a massive size increase, except screen obviously) however I'm stuck between getting a 2nd hand one which was on T-Mobile or Orange (UK for both).
The 'physical' branding on the T-mobile handsets seam less obtrusive so I think I'll go for that. My question is does anyone see a problem in getting an (UK) T-mobile branded HD2, debranding it and flashing costume ROMS & chaning the radio? I'll be using it on Vodafone (UK).
Thanks for the help, hope to be visiting this part of the forums more over the next few months.
you should have no problems at all with either, the phones are identical. might have to pay fifteen quid to get it unlockedbut that's it.
sam is the expert so no worries on that score. But i would advise caution on buying a second hand hd2. Just make sure the phone has no issues due to heat problems.
I know quite alot of hd2's switch off when they overheat and this results in normally needing a new motherboard etc. so make sure you test the phone before you buy it.
Good luck and i am sure you will luv your new phone.
Brilliant guys, thanks for the advise. Unfortunately I can't text the phone as I'm buying from CEX (I have vouchers to use plus I'm getting aboutn £200 in vouchers for my x10).
If the worst happens I have 12 months warranty or I'll just send it to HTC to get fixed... hopefully...
jojosplace said:
Brilliant guys, thanks for the advise. Unfortunately I can't text the phone as I'm buying from CEX (I have vouchers to use plus I'm getting aboutn £200 in vouchers for my x10).
If the worst happens I have 12 months warranty or I'll just send it to HTC to get fixed... hopefully...
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Ahhh i see. in that case mate i am sure it will be fine. It really is a great phone. Perhaps you should check out an energy rom?
Enjoy the phone!
I actually used the Engery ROMS on my X1 so I think it will be good to get back to it!
Thanks again guys!
I got mine from cex and it was on o2. Get a grade a stock as this is like new. Mine had the seal on everything even the phone hadn't been used on the network.then I went to the link on the o2 websiye and they give you the unlock code for free.
Sent from my Desire HD using XDA App

Nokia repair centre turnaround time

Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
jutley said:
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
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Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
petard said:
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
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Because I bought if of someone they had it on contract and I think they bought it from someone prior to me so I am third owner it would be a nightwear trying to sort it out that way so this was the only way the phone is brand new.I hope I get it back soon it's a lovely phone in yellow.
Well I contacted them today via chat and the agent said my handset has been swapped for a new one and should be back this week it was unrepairable beyond economical repair.The phone itself was only 5days old what could of happened to it?I was going to claim the free wireless charger but if the details have changed can I still get it?
The free charger is only available or I should say was only available to AT&T customers only. That deal is now over. Also unless you bought it straight from AT&T then good luck on getting as it was not Nokia that was doing the special.
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
jutley said:
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
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i saw on wpcentral.com that there is an actual promotion for a free wireless charger for the 920, and a free back cover and charger for the 820
http://www.wpcentral.com/down-under-lumia-920-or-lumia-820-grab-your-free-nokia-wireless-charger
that might shed some light
http://www.nokiapromo.com.au/

Nokia Lumia 920 Power Button Malfunction

I bought lumia 920 just 7 days ago from us and i got this problem on 5th day.
Power button sometimes work sometimes dont.
I searched on internet and most people had this problem.
After restart it works good for 1 min after that same problem again.
Can anybody help me here how to fix this?
my 920 is old two years and dont have problem... also know two other people who have L920 and also dont have any problems. maybe problems have only specific hardware version series or your phone have hardware malfunction. or previous owner dismantle phone and make crappy jobs...
did you try to take phone to Nokia repair service? just ask for diagnostic...

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